The statistics below represent IT jobs advertised across the North West region that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 222 251 252
Rank change year-on-year
+29 +1
Permanent jobs requiring a Service Desk Team Leader 11 4 3
As % of all permanent IT jobs located in the North West 0.19% 0.062% 0.043%
As % of the Job Titles category 0.20% 0.064% 0.044%
Number of salaries quoted 10 1 2
Median salary £25,000 £27,000 £30,500
Median salary % change year-on-year
-7.40% -11.47%
UK excluding London median salary £32,500 £35,000 £28,250
% change year-on-year
-7.14% +23.89%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5489 6209 6833
As % of all permanent IT jobs located in the North West 97.03% 96.62% 97.05%
Number of salaries quoted 4674 4958 5488
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Team Leader
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the North West

Service Desk Team Leader
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the North West region.

Service Desk Team Leader Salary Trend in the North West

Service Desk Team Leader
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the North West region over the 3 months to 6 May 2016.

Service Desk Team Leader Salary Histogram in the North West

Service Desk Team Leader
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the North West region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lancashire - 7 £25,000 -
Cheshire - 3 £36,500 -
Manchester -4 1 £30,500 +12.96% 1
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 6 May 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Desk Team Leader in the job title.

1 12 (48.00%) ITIL
1 12 (48.00%) Mentoring
2 9 (36.00%) TCP/IP
3 8 (32.00%) Telecoms
3 8 (32.00%) Coaching
3 8 (32.00%) Line Management
4 7 (28.00%) Unified Communications
4 7 (28.00%) Service Delivery
4 7 (28.00%) Incident Management
4 7 (28.00%) SLA
5 6 (24.00%) Avaya
5 6 (24.00%) Windows
5 6 (24.00%) PBX
5 6 (24.00%) Mitel
5 6 (24.00%) Service Management
5 6 (24.00%) Change Management
5 6 (24.00%) ITSM
6 5 (20.00%) Configuration Management
7 4 (16.00%) Microsoft
7 4 (16.00%) Active Directory
8 3 (12.00%) MS Excel
8 3 (12.00%) SQL
8 3 (12.00%) Process Improvement
8 3 (12.00%) Problem Management
8 3 (12.00%) Asset Management
8 3 (12.00%) Windows Server
8 3 (12.00%) IT Asset Management
9 2 (8.00%) People Management
9 2 (8.00%) Continuous Improvement
9 2 (8.00%) Service Desk Management

Service Desk Team Leader Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) MS Exchange
2 1 (4.00%) Exchange Server 2010
Applications
1 3 (12.00%) MS Excel
2 2 (8.00%) MS Office
Communications & Networking
1 9 (36.00%) TCP/IP
2 7 (28.00%) Unified Communications
3 6 (24.00%) PBX
4 1 (4.00%) VoIP
4 1 (4.00%) VPN
Database & Business Intelligence
1 1 (4.00%) SQL Server
1 1 (4.00%) SQL Server 2008
1 1 (4.00%) SQL Server 2012
General
1 8 (32.00%) Telecoms
2 2 (8.00%) Finance
3 1 (4.00%) Automotive
3 1 (4.00%) German Language
3 1 (4.00%) Law
3 1 (4.00%) Legal
3 1 (4.00%) Retail
Miscellaneous
1 1 (4.00%) Mobile Computing
1 1 (4.00%) Telematics
Operating Systems
1 6 (24.00%) Windows
2 3 (12.00%) Windows Server
3 2 (8.00%) Windows 7
4 1 (4.00%) Android
4 1 (4.00%) Apple iOS
4 1 (4.00%) Windows CE
4 1 (4.00%) Windows Mobile
4 1 (4.00%) Windows Server 2003
4 1 (4.00%) Windows Server 2008
Processes & Methodologies
1 12 (48.00%) ITIL
1 12 (48.00%) Mentoring
2 8 (32.00%) Coaching
2 8 (32.00%) Line Management
3 7 (28.00%) Incident Management
3 7 (28.00%) Service Delivery
4 6 (24.00%) Change Management
4 6 (24.00%) ITSM
4 6 (24.00%) Service Management
5 5 (20.00%) Configuration Management
6 3 (12.00%) Asset Management
6 3 (12.00%) IT Asset Management
6 3 (12.00%) Problem Management
6 3 (12.00%) Process Improvement
7 2 (8.00%) Continuous Improvement
7 2 (8.00%) ITIL V3
7 2 (8.00%) People Management
7 2 (8.00%) Service Desk Management
8 1 (4.00%) Mobile Device Management
8 1 (4.00%) Portfolio Management
Programming Languages
1 3 (12.00%) SQL
Qualifications
1 1 (4.00%) Degree
1 1 (4.00%) ITIL Certification
1 1 (4.00%) MCP
Quality Assurance & Compliance
1 7 (28.00%) SLA
2 1 (4.00%) QA
System Software
1 4 (16.00%) Active Directory
2 1 (4.00%) XenDesktop
Vendors
1 6 (24.00%) Avaya
1 6 (24.00%) Mitel
2 4 (16.00%) Microsoft
3 2 (8.00%) Citrix
3 2 (8.00%) VMware
Manchester, Lancashire
Computer People
Posted: 2 days ago