The statistics below represent IT jobs advertised across the North West region that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Team Lead
England / North West
Rank 245 225 248
Rank change year-on-year
-20 +23
Permanent jobs requiring a Service Desk Team Leader 2 11 18
As % of all permanent IT jobs located in the North West 0.033% 0.19% 0.26%
As % of the Job Titles category 0.034% 0.20% 0.27%
Number of salaries quoted 2 11 6
Median salary £29,000 £32,500 £27,250
Median salary % change year-on-year
-10.76% +19.26%
UK excluding London median salary £30,000 £32,500 £34,000
% change year-on-year
-7.69% -4.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5819 5452 6757
As % of all permanent IT jobs located in the North West 96.69% 96.53% 97.03%
Number of salaries quoted 4848 4583 5628
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,750 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Team Leader
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in the North West

Service Desk Team Leader
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the North West region.

Service Desk Team Leader Salary Trend in the North West

Service Desk Team Leader
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the North West region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -28 2 £29,000 -10.76% 1
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 24 February 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Desk Team Leader in the job title.

1 9 (56.25%) ITIL
2 8 (50.00%) Windows
3 7 (43.75%) Active Directory
3 7 (43.75%) Windows Server
4 5 (31.25%) SLA
4 5 (31.25%) Microsoft
4 5 (31.25%) MS Exchange
5 4 (25.00%) Citrix
5 4 (25.00%) Coaching
6 3 (18.75%) People Management
6 3 (18.75%) Windows 10
6 3 (18.75%) Performance Management
6 3 (18.75%) Continuous Improvement
6 3 (18.75%) MS Office
6 3 (18.75%) Mentoring
6 3 (18.75%) Windows Server 2008
6 3 (18.75%) Windows 7
6 3 (18.75%) Service Management
7 2 (12.50%) Internet
7 2 (12.50%) Finance
7 2 (12.50%) DHCP
7 2 (12.50%) TCP/IP
7 2 (12.50%) SQL Server
7 2 (12.50%) Cisco
7 2 (12.50%) DNS
7 2 (12.50%) B2B
7 2 (12.50%) B2C
7 2 (12.50%) SQL Server 2008
7 2 (12.50%) Hyper-V
7 2 (12.50%) XenApp

Service Desk Team Leader Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (31.25%) MS Exchange
2 2 (12.50%) Exchange Server 2010
3 1 (6.25%) Exchange Server 2013
3 1 (6.25%) IIS
3 1 (6.25%) SharePoint
3 1 (6.25%) SharePoint 2013
3 1 (6.25%) Skype for Business
Applications
1 3 (18.75%) MS Office
2 1 (6.25%) MS Excel
Cloud Services
1 2 (12.50%) Office 365
2 1 (6.25%) Azure Active Directory
2 1 (6.25%) Microsoft Azure
Communications & Networking
1 2 (12.50%) DHCP
1 2 (12.50%) DNS
1 2 (12.50%) Internet
1 2 (12.50%) TCP/IP
2 1 (6.25%) Firewall
2 1 (6.25%) IPsec
2 1 (6.25%) MPLS
2 1 (6.25%) Softphone
2 1 (6.25%) Unified Communications
2 1 (6.25%) VPN
Database & Business Intelligence
1 2 (12.50%) SQL Server
1 2 (12.50%) SQL Server 2008
2 1 (6.25%) SQL Server 2012
General
1 2 (12.50%) Finance
2 1 (6.25%) Telecoms
Operating Systems
1 8 (50.00%) Windows
2 7 (43.75%) Windows Server
3 3 (18.75%) Windows 10
3 3 (18.75%) Windows 7
3 3 (18.75%) Windows Server 2008
4 1 (6.25%) Windows 8
4 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 9 (56.25%) ITIL
2 4 (25.00%) Coaching
3 3 (18.75%) Continuous Improvement
3 3 (18.75%) Mentoring
3 3 (18.75%) People Management
3 3 (18.75%) Performance Management
3 3 (18.75%) Service Management
4 2 (12.50%) B2B
4 2 (12.50%) B2C
4 2 (12.50%) Chat Support
5 1 (6.25%) Application Virtualisation
5 1 (6.25%) Asset Management
5 1 (6.25%) Line Management
5 1 (6.25%) Root Cause Analysis
5 1 (6.25%) Server Virtualisation
5 1 (6.25%) Service Delivery
5 1 (6.25%) SIEM
5 1 (6.25%) Statistics
5 1 (6.25%) Time Management
Qualifications
1 1 (6.25%) CCNA
1 1 (6.25%) Cisco Certification
1 1 (6.25%) ITIL Foundation Certificate
1 1 (6.25%) MCP
Quality Assurance & Compliance
1 5 (31.25%) SLA
2 1 (6.25%) PCI DSS
System Software
1 7 (43.75%) Active Directory
2 2 (12.50%) Hyper-V
2 2 (12.50%) XenApp
2 2 (12.50%) XenDesktop
Vendors
1 5 (31.25%) Microsoft
2 4 (25.00%) Citrix
3 2 (12.50%) Cisco
4 1 (6.25%) Avaya
4 1 (6.25%) CheckPoint
4 1 (6.25%) Mitel
4 1 (6.25%) VMware
Greater Manchester
Robert Walters UK
Salary: £33000 - £37000 per annum + excellent benefits
Posted: 25 days ago