The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 230 233 236
Rank change year-on-year
+3 +3
Permanent jobs requiring a Service Desk Team Leader 14 17 7
As % of all permanent IT jobs located in the North West 0.25% 0.25% 0.11%
As % of the Job Titles category 0.26% 0.25% 0.11%
Number of salaries quoted 14 6 5
Average salary £32,500 £27,500 £32,500
Average salary % change year-on-year
+18.18% -15.38%
UK excluding London average salary £30,500 £34,000 £28,500
% change year-on-year
-10.29% +19.29%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5465 6672 6306
As % of all permanent IT jobs located in the North West 95.93% 96.56% 96.30%
Number of salaries quoted 4584 5653 5289
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £23,500 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Team Leader
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the North West

Service Desk Team Leader
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the North West region.

Service Desk Team Leader Salary Trend in the North West

Service Desk Team Leader
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the North West region over the 3 months to 5 February 2016.

Service Desk Team Leader Salary Histogram in the North West

Service Desk Team Leader
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the North West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +17 12 £32,500 +18.18% 2
Cheshire +14 2 £33,000 +20.00%
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the North West

For the 6 months to 5 February 2016, IT jobs across the North West region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 18 (72.00%) ITIL
2 12 (48.00%) Service Delivery
3 10 (40.00%) Incident Management
4 8 (32.00%) SLA
4 8 (32.00%) Active Directory
5 7 (28.00%) Windows
5 7 (28.00%) Mentoring
6 6 (24.00%) VMware
6 6 (24.00%) Problem Management
6 6 (24.00%) Change Management
6 6 (24.00%) TCP/IP
6 6 (24.00%) Service Management
7 5 (20.00%) Configuration Management
7 5 (20.00%) ITSM
7 5 (20.00%) MS Office
7 5 (20.00%) Microsoft
7 5 (20.00%) Asset Management
8 4 (16.00%) ITIL V3
8 4 (16.00%) Windows Server
8 4 (16.00%) IT Asset Management
8 4 (16.00%) Service Desk Management
8 4 (16.00%) MCP
8 4 (16.00%) MS Excel
8 4 (16.00%) Legal
9 3 (12.00%) Process Improvement
9 3 (12.00%) People Management
9 3 (12.00%) Windows 7
10 2 (8.00%) Degree
10 2 (8.00%) VMware Infrastructure
10 2 (8.00%) Fat Client

Service Desk Team Leader
Top Related IT Skills in the North West by Category

For the 6 months to 5 February 2016, IT jobs across the North West region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.00%) MS Exchange
2 1 (4.00%) Lync
Applications
1 5 (20.00%) MS Office
2 4 (16.00%) MS Excel
3 1 (4.00%) MS PowerPoint
Communications & Networking
1 6 (24.00%) TCP/IP
2 2 (8.00%) Internet
3 1 (4.00%) Unified Communications
General
1 4 (16.00%) Legal
2 2 (8.00%) Finance
3 1 (4.00%) Automotive
3 1 (4.00%) German Language
3 1 (4.00%) Law
3 1 (4.00%) Telecoms
Miscellaneous
1 2 (8.00%) Fat Client
1 2 (8.00%) Thin Client
2 1 (4.00%) Blackberry
2 1 (4.00%) Driving Licence
2 1 (4.00%) iPhone
2 1 (4.00%) Management Information System
2 1 (4.00%) Mobile Computing
2 1 (4.00%) Telematics
Operating Systems
1 7 (28.00%) Windows
2 4 (16.00%) Windows Server
3 3 (12.00%) Windows 7
4 1 (4.00%) Windows Mobile
Processes & Methodologies
1 18 (72.00%) ITIL
2 12 (48.00%) Service Delivery
3 10 (40.00%) Incident Management
4 7 (28.00%) Mentoring
5 6 (24.00%) Change Management
5 6 (24.00%) Problem Management
5 6 (24.00%) Service Management
6 5 (20.00%) Asset Management
6 5 (20.00%) Configuration Management
6 5 (20.00%) ITSM
7 4 (16.00%) IT Asset Management
7 4 (16.00%) ITIL V3
7 4 (16.00%) Service Desk Management
8 3 (12.00%) People Management
8 3 (12.00%) Process Improvement
9 2 (8.00%) Line Management
9 2 (8.00%) Practice Management
10 1 (4.00%) Business Transformation
10 1 (4.00%) Continuous Improvement
10 1 (4.00%) Kalman Filter
Programming Languages
1 2 (8.00%) SQL
Qualifications
1 4 (16.00%) MCP
2 2 (8.00%) Degree
Quality Assurance & Compliance
1 8 (32.00%) SLA
2 1 (4.00%) ISO 9001
2 1 (4.00%) ISO/IEC 27001
System Software
1 8 (32.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
Vendors
1 6 (24.00%) VMware
2 5 (20.00%) Microsoft
3 2 (8.00%) iManage
3 2 (8.00%) Interwoven
3 2 (8.00%) Wyse
4 1 (4.00%) Citrix
4 1 (4.00%) HP
4 1 (4.00%) Mitel
4 1 (4.00%) Nokia
4 1 (4.00%) Polycom
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