The first table below looks at the demand for ServiceCenter skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 117 126 118
Rank change year-on-year
+9 -8
Contract jobs citing ServiceCenter 1 3 9
As % of all contract IT jobs located in the North West 0.043% 0.096% 0.290%
As % of the Systems Management category 0.518% 1.064% 4.110%
Number of daily rates quoted 0 2 2
Average daily rate - £293 £324
Average daily rate % change year-on-year
- -9.65%
UK excluding London average daily rate - £288 £173
% change year-on-year
- +66.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.11 - £41.60
All Systems Management
North West
Contract IT job ads with a match in the
Systems Management category
193 282 219
As % of all contract IT jobs located in the North West 8.234% 9.033% 7.062%
Number of daily rates quoted 72 109 129
Average daily rate £300 £350 £325
Average daily rate % change year-on-year
-14.16% +7.53%
90% offered a daily rate of more than £218 £244 £225
10% offered a daily rate of more than £450 £488 £425
UK excluding London average daily rate £330 £325 £300
% change year-on-year
+1.53% +8.33%
Number of hourly rates quoted 17 18 6
Average hourly rate £21.50 £16.82 £32.50
Average hourly rate % change year-on-year
+27.82% -48.24%
90% offered a hourly rate of more than £17.95 £14.45 £14.00
10% offered a hourly rate of more than £44.91 £22.00 £42.80
UK excluding London average hourly rate £20.00 £17.50 £24.00
% change year-on-year
+14.28% -27.08%
ServiceCenter
England

ServiceCenter
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing ServiceCenter across the North West region as a proportion of the total demand within the Systems Management category.

North West ServiceCenter Jobs Demand Trend

ServiceCenter
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter across the North West region.

North West ServiceCenter Daily Rate Trend

ServiceCenter
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the North West region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Lancashire - 1 - -
ServiceCenter
England

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the North West region citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 9 (90.00%) OpenView
1 9 (90.00%) HP
2 8 (80.00%) ITIL
2 8 (80.00%) Incident Management
3 7 (70.00%) ISO/IEC 27001
3 7 (70.00%) MS PowerPoint
3 7 (70.00%) MCDST
3 7 (70.00%) MCITP
3 7 (70.00%) Lotus
3 7 (70.00%) MCP
3 7 (70.00%) Windows
3 7 (70.00%) Lotus Notes
3 7 (70.00%) MCSE
3 7 (70.00%) MS Excel
3 7 (70.00%) Windows XP
3 7 (70.00%) MS Visio
3 7 (70.00%) ISO 9000
3 7 (70.00%) Microsoft
3 7 (70.00%) Active Directory
3 7 (70.00%) MS Project
3 7 (70.00%) MS Office
3 7 (70.00%) Microsoft Certification
3 7 (70.00%) BS25999
3 7 (70.00%) SC Cleared
3 7 (70.00%) Security Cleared
3 7 (70.00%) Windows 7
4 4 (40.00%) LiveLink
5 3 (30.00%) Telecoms
6 1 (10.00%) Peregrine
6 1 (10.00%) Service Delivery

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the North West region citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 7 (70.00%) Lotus Notes
2 4 (40.00%) LiveLink
Applications
1 7 (70.00%) MS PowerPoint
1 7 (70.00%) MS Excel
1 7 (70.00%) MS Visio
1 7 (70.00%) MS Project
1 7 (70.00%) MS Office
General
1 3 (30.00%) Telecoms
Job Titles
1 8 (80.00%) Analyst
2 7 (70.00%) Support Analyst
3 6 (60.00%) Infrastructure Analyst
3 6 (60.00%) Infrastructure Support Analyst
4 2 (20.00%) Consultant
4 2 (20.00%) OpenView Consultant
5 1 (10.00%) Change Analyst
5 1 (10.00%) Problem Analyst
5 1 (10.00%) Incident Analyst
Operating Systems
1 7 (70.00%) Windows
1 7 (70.00%) Windows XP
1 7 (70.00%) Windows 7
Processes & Methodologies
1 8 (80.00%) ITIL
1 8 (80.00%) Incident Management
2 1 (10.00%) Service Delivery
2 1 (10.00%) Change Management
2 1 (10.00%) Problem Management
Qualifications
1 7 (70.00%) MCDST
1 7 (70.00%) MCITP
1 7 (70.00%) MCP
1 7 (70.00%) MCSE
1 7 (70.00%) Microsoft Certification
1 7 (70.00%) SC Cleared
1 7 (70.00%) Security Cleared
Quality Assurance & Compliance
1 7 (70.00%) ISO/IEC 27001
1 7 (70.00%) ISO 9000
1 7 (70.00%) BS25999
System Software
1 7 (70.00%) Active Directory
Systems Management
1 9 (90.00%) OpenView
Vendors
1 9 (90.00%) HP
2 7 (70.00%) Lotus
2 7 (70.00%) Microsoft
3 1 (10.00%) Peregrine