The first table below looks at the demand for ServiceCenter skills in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 133 111 132
Rank change year-on-year
-22 +21
Contract jobs citing ServiceCenter 5 6 3
As % of all contract IT jobs located in the North West 0.15% 0.24% 0.098%
As % of the Systems Management category 1.71% 3.31% 1.27%
Number of daily rates quoted 0 3 2
Average daily rate - £135 £293
Average daily rate % change year-on-year
- -53.84%
UK excluding London average daily rate £110 £135 £400
% change year-on-year
-18.51% -66.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £14.11 -
Systems Management Category
North West
Contract IT job ads with a match in the
Systems Management category
292 181 237
As % of all contract IT jobs located in the North West 9.05% 7.39% 7.74%
Number of daily rates quoted 131 65 89
Average daily rate £350 £265 £320
Average daily rate % change year-on-year
+32.07% -17.18%
90% offered a daily rate of more than £223 £170 £190
10% offered a daily rate of more than £425 £450 £450
UK excluding London average daily rate £350 £325 £325
% change year-on-year
+7.69% -
Number of hourly rates quoted 31 16 14
Average hourly rate £25.00 £20.00 £17.00
Average hourly rate % change year-on-year
+25.00% +17.64%
90% offered a hourly rate of more than £18.00 £17.50 £14.00
10% offered a hourly rate of more than £45.00 £30.00 £17.70
UK excluding London average hourly rate £25.00 £22.00 £18.50
% change year-on-year
+13.63% +18.91%
ServiceCenter
England

ServiceCenter
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing ServiceCenter across the North West region as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the North West

ServiceCenter
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter across the North West region.

ServiceCenter Daily Rate Trend in the North West

ServiceCenter
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceCenter within the North West region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester - - - -
ServiceCenter
England

ServiceCenter
Top 30 Related IT Skills in the North West

For the 6 months to 16 April 2014, IT contractor jobs across the North West region citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 25 (100.00%) HP
2 23 (92.00%) MS Office
3 19 (76.00%) MS Excel
3 19 (76.00%) Microsoft
4 16 (64.00%) Active Directory
4 16 (64.00%) Windows XP
4 16 (64.00%) MS Exchange
4 16 (64.00%) NetWare
4 16 (64.00%) VPN
4 16 (64.00%) Windows
4 16 (64.00%) Windows 2000
4 16 (64.00%) IBM Notes
4 16 (64.00%) Lotus
4 16 (64.00%) Blackberry
5 12 (48.00%) VBScript
5 12 (48.00%) Novell
5 12 (48.00%) Citrix
5 12 (48.00%) XenDesktop
5 12 (48.00%) PowerShell
6 9 (36.00%) Finance
7 7 (28.00%) Service Management
7 7 (28.00%) OpenView
7 7 (28.00%) SLA
7 7 (28.00%) ITIL
7 7 (28.00%) MCP
7 7 (28.00%) SC Cleared
7 7 (28.00%) Security Cleared
8 4 (16.00%) VMware Infrastructure
8 4 (16.00%) Windows Vista
8 4 (16.00%) Telecoms

ServiceCenter
Top Related IT Skills in the North West by Category

For the 6 months to 16 April 2014, IT contractor jobs across the North West region citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 16 (64.00%) MS Exchange
1 16 (64.00%) IBM Notes
2 4 (16.00%) Blackberry Enterprise Server
Applications
1 23 (92.00%) MS Office
2 19 (76.00%) MS Excel
Communications & Networking
1 16 (64.00%) VPN
2 3 (12.00%) Intranet
General
1 9 (36.00%) Finance
2 4 (16.00%) Telecoms
3 3 (12.00%) Back Office
3 3 (12.00%) Retail
Job Titles
1 12 (48.00%) Support Engineer
2 7 (28.00%) Service Analyst
2 7 (28.00%) Analyst
2 7 (28.00%) Service Desk Analyst
3 4 (16.00%) 2nd Line Support Engineer
3 4 (16.00%) Remote Desktop Support
3 4 (16.00%) Desktop Support
3 4 (16.00%) 2nd Line Support
4 1 (4.00%) Incident Manager
Miscellaneous
1 16 (64.00%) Blackberry
Operating Systems
1 16 (64.00%) Windows XP
1 16 (64.00%) NetWare
1 16 (64.00%) Windows
1 16 (64.00%) Windows 2000
2 4 (16.00%) Windows Vista
2 4 (16.00%) Windows 7
2 4 (16.00%) Apple iOS
2 4 (16.00%) Windows NT
Processes & Methodologies
1 7 (28.00%) Service Management
1 7 (28.00%) ITIL
2 4 (16.00%) Continuous Improvement
2 4 (16.00%) ITSM
3 2 (8.00%) Incident Management
3 2 (8.00%) Problem Management
4 1 (4.00%) Programme Management
4 1 (4.00%) Service Delivery
Programming Languages
1 12 (48.00%) VBScript
1 12 (48.00%) PowerShell
Qualifications
1 7 (28.00%) MCP
1 7 (28.00%) SC Cleared
1 7 (28.00%) Security Cleared
2 4 (16.00%) Microsoft Certification
Quality Assurance & Compliance
1 7 (28.00%) SLA
System Software
1 16 (64.00%) Active Directory
2 12 (48.00%) XenDesktop
3 4 (16.00%) VMware Infrastructure
Systems Management
1 7 (28.00%) OpenView
2 4 (16.00%) Systems Management Server (SMS)
Vendors
1 25 (100.00%) HP
2 19 (76.00%) Microsoft
3 16 (64.00%) Lotus
4 12 (48.00%) Novell
4 12 (48.00%) Citrix
5 4 (16.00%) VMware
6 2 (8.00%) SAP