The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Northern Ireland region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 20 18 -
Rank change year-on-year
-2 -
Contract jobs citing Service Delivery 4 1 0
As % of all contract IT jobs located in Northern Ireland 2.82% 1.61% -
As % of the Processes & Methodologies category 3.57% 2.04% -
Number of daily rates quoted 0 0 0
Median daily rate - - -
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £17.00 £16.00 £15.00
% change year-on-year
+6.25% +6.66%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Northern Ireland region.

Processes & Methodologies Category
Northern Ireland
Contract IT job ads with a match in the
Processes & Methodologies category
112 49 103
As % of all contract IT jobs located in Northern Ireland 78.87% 79.03% 75.18%
Number of daily rates quoted 60 36 64
Median daily rate £363 £300 £318
Median daily rate % change year-on-year
+20.83% -5.51%
90% offered a daily rate of more than £193 £91 £112
10% offered a daily rate of more than £413 £450 £491
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 12 1 0
Median hourly rate £17.00 £15.25 -
Median hourly rate % change year-on-year
+11.47% -
UK excluding London median hourly rate £32.66 £34.00 £26.00
% change year-on-year
-3.95% +30.76%

Service Delivery
Jobs Demand Trend in Northern Ireland

The demand trend of contract jobs across the Northern Ireland region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Northern Ireland

Service Delivery
Daily Rate Trend in Northern Ireland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Northern Ireland region.

Service Delivery Daily Rate Trend in Northern Ireland

Service Delivery
Contract Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Northern Ireland region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
County Antrim -1 4 - - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in Northern Ireland

For the 6 months to 29 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Northern Ireland region with a requirement for Service Delivery.

1 5 (71.43%) SLA
2 4 (57.14%) ITIL
2 4 (57.14%) Wireless
3 3 (42.86%) Windows
3 3 (42.86%) ITIL Certification
3 3 (42.86%) Apple
3 3 (42.86%) IP Telephony
3 3 (42.86%) Supplier Management
3 3 (42.86%) Smartphone
3 3 (42.86%) Data Protection
3 3 (42.86%) Microsoft Azure
3 3 (42.86%) Office 365
3 3 (42.86%) BYOD
3 3 (42.86%) Android
3 3 (42.86%) Core Data
4 2 (28.57%) ISO/IEC 27001
4 2 (28.57%) Service Management
4 2 (28.57%) ISO 9001
5 1 (14.29%) TETRA
5 1 (14.29%) Firewall
5 1 (14.29%) Management Information System
5 1 (14.29%) OSPF
5 1 (14.29%) BGP
5 1 (14.29%) Cisco
5 1 (14.29%) CCNP
5 1 (14.29%) HP
5 1 (14.29%) Cisco Prime
5 1 (14.29%) Cisco Certification
5 1 (14.29%) Performance Management
5 1 (14.29%) Billing

Service Delivery
Top Related IT Skills in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (42.86%) Microsoft Azure
1 3 (42.86%) Office 365
Communications & Networking
1 4 (57.14%) Wireless
2 3 (42.86%) IP Telephony
3 1 (14.29%) BGP
3 1 (14.29%) Cisco ASA
3 1 (14.29%) Cisco Wireless
3 1 (14.29%) Firewall
3 1 (14.29%) OSPF
3 1 (14.29%) TETRA
General
1 1 (14.29%) Billing
Job Titles
1 3 (42.86%) ICT Engineer
1 3 (42.86%) ICT Support
1 3 (42.86%) ICT Support Engineer
1 3 (42.86%) Senior Support Engineer
1 3 (42.86%) Support Engineer
2 2 (28.57%) Service Manager
3 1 (14.29%) Cisco Architect
3 1 (14.29%) Cisco Design Engineer
3 1 (14.29%) Cisco Engineer
3 1 (14.29%) Cisco Wireless Engineer
3 1 (14.29%) Coordinator
3 1 (14.29%) Design Engineer
3 1 (14.29%) ITIL Manager
3 1 (14.29%) ITIL Service Manager
3 1 (14.29%) Service Delivery Coordinator
3 1 (14.29%) Technical Design Architect
3 1 (14.29%) Technical Design Engineer
3 1 (14.29%) Technical Engineer
3 1 (14.29%) Wireless Architect
3 1 (14.29%) Wireless Engineer
Libraries, Frameworks & Software Standards
1 3 (42.86%) Core Data
Miscellaneous
1 3 (42.86%) BYOD
1 3 (42.86%) Smartphone
2 1 (14.29%) Management Information System
Operating Systems
1 3 (42.86%) Android
1 3 (42.86%) Windows
Processes & Methodologies
1 4 (57.14%) ITIL
2 3 (42.86%) Data Protection
2 3 (42.86%) Supplier Management
3 2 (28.57%) Service Management
4 1 (14.29%) Customer Engagement
4 1 (14.29%) Performance Management
4 1 (14.29%) Presales
4 1 (14.29%) Service Design
Qualifications
1 3 (42.86%) ITIL Certification
2 1 (14.29%) CCNP
2 1 (14.29%) Cisco Certification
Quality Assurance & Compliance
1 5 (71.43%) SLA
2 2 (28.57%) ISO 9001
2 2 (28.57%) ISO/IEC 27001
Systems Management
1 1 (14.29%) Cisco Prime
Vendors
1 3 (42.86%) Apple
2 1 (14.29%) Aruba
2 1 (14.29%) Cisco
2 1 (14.29%) HP