The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Oxford region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 37 21 26
Rank change year-on-year
-16 +5
Contract jobs requiring a 2nd Line Support 9 10 5
As % of all contract IT jobs located in Oxford 2.62% 4.67% 2.42%
As % of the Job Titles category 2.71% 5.03% 2.49%
Number of daily rates quoted 4 0 3
Average daily rate
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of your Daily Rate
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£128 - £170
UK excluding London average daily rate £170 £160 £150
% change year-on-year
+6.25% +6.66%
Number of hourly rates quoted 4 8 1
Average hourly rate £16.00 £14.00 £13.50
Average hourly rate % change year-on-year
+14.28% +3.70%
UK excluding London average hourly rate £15.00 £14.00 £15.10
% change year-on-year
+7.14% -7.30%
2nd Line Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Oxford
Contract IT job ads with a match in the
Job Titles category
332 199 201
As % of all contract IT jobs located in Oxford 96.51% 92.99% 97.10%
Number of daily rates quoted 257 92 118
Average daily rate £400 £350 £350
Average daily rate % change year-on-year
+14.28% -
90% offered a daily rate of more than £220 £250 £170
10% offered a daily rate of more than £500 £450 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 19 23 13
Average hourly rate £15.50 £17.00 £15.00
Average hourly rate % change year-on-year
-8.82% +13.33%
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

2nd Line Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Oxford

2nd Line Support
Daily Rate Trend in Oxford

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Oxford region.

2nd Line Support Daily Rate Trend in Oxford

2nd Line Support
Hourly Rate Trend in Oxford

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Oxford region.

2nd Line Support Hourly Rate Trend in Oxford

2nd Line Support
Hourly Rate Histogram in Oxford

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Oxford region over the 3 months to 30 July 2015.

2nd Line Support Hourly Rate Histogram in Oxford

2nd Line Support
Top 30 Related IT Skills in Oxford

For the 6 months to 30 July 2015, IT contractor jobs across the Oxford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 14 (100.00%) Windows
2 7 (50.00%) Active Directory
2 7 (50.00%) Windows 7
3 5 (35.71%) Windows 8
4 4 (28.57%) Windows Server 2003
4 4 (28.57%) Windows XP
4 4 (28.57%) MS Exchange
5 3 (21.43%) MS Office
5 3 (21.43%) Windows Server 2008
5 3 (21.43%) SCCM
5 3 (21.43%) Lync
5 3 (21.43%) Exchange Server 2010
6 2 (14.29%) VMware
6 2 (14.29%) Windows 2000 Server
6 2 (14.29%) Firewall
6 2 (14.29%) LAN
6 2 (14.29%) WAN
7 1 (7.14%) DHCP
7 1 (7.14%) NFS
7 1 (7.14%) TCP/IP
7 1 (7.14%) DNS
7 1 (7.14%) Cisco
7 1 (7.14%) Microsoft
7 1 (7.14%) Citrix
7 1 (7.14%) Terminal Services
7 1 (7.14%) Linux
7 1 (7.14%) MS Excel
7 1 (7.14%) VoIP
7 1 (7.14%) ITIL
7 1 (7.14%) SQL

2nd Line Support
Top Related IT Skills in Oxford by Category

For the 6 months to 30 July 2015, IT contractor jobs across the Oxford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) MS Exchange
2 3 (21.43%) Lync
2 3 (21.43%) Exchange Server 2010
3 1 (7.14%) Exchange Server 2013
3 1 (7.14%) Exchange Server 2003
3 1 (7.14%) Exchange Server 2007
Applications
1 3 (21.43%) MS Office
2 1 (7.14%) MS Excel
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 2 (14.29%) WAN
1 2 (14.29%) LAN
1 2 (14.29%) Firewall
2 1 (7.14%) Wireless
2 1 (7.14%) VoIP
2 1 (7.14%) DHCP
2 1 (7.14%) TCP/IP
2 1 (7.14%) DNS
Database & Business Intelligence
1 1 (7.14%) SQL Server
Miscellaneous
1 1 (7.14%) Blackberry
1 1 (7.14%) PDA
1 1 (7.14%) iPhone
Operating Systems
1 14 (100.00%) Windows
2 7 (50.00%) Windows 7
3 5 (35.71%) Windows 8
4 4 (28.57%) Windows XP
4 4 (28.57%) Windows Server 2003
5 3 (21.43%) Windows Server 2008
6 2 (14.29%) Windows 2000 Server
7 1 (7.14%) Mac OS
7 1 (7.14%) Windows Server 2012
7 1 (7.14%) Linux
Processes & Methodologies
1 1 (7.14%) ITIL
Programming Languages
1 1 (7.14%) SQL
Qualifications
1 1 (7.14%) Degree
System Software
1 7 (50.00%) Active Directory
2 1 (7.14%) Terminal Services
2 1 (7.14%) Samba
2 1 (7.14%) VMware ESXi
2 1 (7.14%) NFS
Systems Management
1 3 (21.43%) SCCM
Vendors
1 2 (14.29%) VMware
2 1 (7.14%) Cisco
2 1 (7.14%) Microsoft
2 1 (7.14%) Citrix