The statistics below represent IT jobs advertised across the Oxford region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Second Line Support
Oxfordshire / Oxford
Rank 66 90 77
Rank change year-on-year
+24 -13
Permanent jobs requiring a 2nd Line Support 4 6 5
As % of all permanent IT jobs located in Oxford 0.62% 0.73% 0.70%
As % of the Job Titles category 0.63% 0.75% 0.71%
Number of salaries quoted 3 6 4
Median salary £20,000 £27,000 £26,250
Median salary % change year-on-year
-25.92% +2.85%
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
633 802 701
As % of all permanent IT jobs located in Oxford 97.99% 97.57% 97.63%
Number of salaries quoted 515 675 591
Median salary £40,000 £44,500 £42,500
Median salary % change year-on-year
-10.11% +4.70%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £65,000 £62,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Oxford

The demand trend of job ads across the Oxford region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Oxford

2nd Line Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Oxford region.

2nd Line Support Salary Trend in Oxford

2nd Line Support Skill Set
Top 30 Related IT Skills in Oxford

For the 6 months to 17 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Oxford region featuring 2nd Line Support in the job title.

1 8 (66.67%) Windows
1 8 (66.67%) Active Directory
2 6 (50.00%) Computer Science
3 5 (41.67%) Windows Server 2008
3 5 (41.67%) Windows XP
3 5 (41.67%) Windows Server
4 4 (33.33%) SQL
4 4 (33.33%) Microsoft
4 4 (33.33%) Windows 2000 Server
5 3 (25.00%) CSS3
5 3 (25.00%) Web 2.0
5 3 (25.00%) CSS
5 3 (25.00%) HTML
5 3 (25.00%) CRM
6 2 (16.67%) MS Excel
6 2 (16.67%) MS Exchange
6 2 (16.67%) LAN
6 2 (16.67%) WAN
6 2 (16.67%) Service Delivery
6 2 (16.67%) Apple
6 2 (16.67%) Time Management
6 2 (16.67%) Learning Management System
6 2 (16.67%) Windows 7
6 2 (16.67%) Degree
6 2 (16.67%) Line Management
7 1 (8.33%) Windows 10
7 1 (8.33%) Apple iOS
7 1 (8.33%) Change Control
7 1 (8.33%) Office 365
7 1 (8.33%) Windows 8

2nd Line Support Skill Set
Top Related IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) MS Exchange
Applications
1 2 (16.67%) MS Excel
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 2 (16.67%) LAN
1 2 (16.67%) WAN
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) TCP/IP
2 1 (8.33%) VPN
Libraries, Frameworks & Software Standards
1 3 (25.00%) CSS
1 3 (25.00%) CSS3
1 3 (25.00%) HTML
Miscellaneous
1 6 (50.00%) Computer Science
2 3 (25.00%) Web 2.0
3 2 (16.67%) Learning Management System
4 1 (8.33%) Client/Server
4 1 (8.33%) e-Learning
Operating Systems
1 8 (66.67%) Windows
2 5 (41.67%) Windows Server
2 5 (41.67%) Windows Server 2008
2 5 (41.67%) Windows XP
3 4 (33.33%) Windows 2000 Server
4 2 (16.67%) Windows 7
5 1 (8.33%) Apple iOS
5 1 (8.33%) Mac OS
5 1 (8.33%) Windows 10
5 1 (8.33%) Windows 8
5 1 (8.33%) Windows Server 2003
5 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 3 (25.00%) CRM
2 2 (16.67%) Line Management
2 2 (16.67%) Service Delivery
2 2 (16.67%) Time Management
3 1 (8.33%) Change Control
3 1 (8.33%) Network Design
3 1 (8.33%) Service Management
3 1 (8.33%) Virtual Environments
3 1 (8.33%) Web Design
Programming Languages
1 4 (33.33%) SQL
2 1 (8.33%) PHP
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) A+ Certification
2 1 (8.33%) Microsoft Certification
2 1 (8.33%) Network+ Certification
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 8 (66.67%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) Opscode Chef
1 1 (8.33%) SCCM
1 1 (8.33%) Systems Management Server (SMS)
Vendors
1 4 (33.33%) Microsoft
2 2 (16.67%) Apple
3 1 (8.33%) VMware