Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the 2nd Line Support role in IT jobs within the Oxford region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to
7 Oct 2008
Same period last year
Rank9194
Rank change on same period last yearUp+3
Matching permanent IT job ads119
As % of all UK permanent IT job ads sampled0.006 %0.004 %
As % of the category below0.821 %0.594 %
Salaries quoted109
Average minimum salary£26,100£20,556
Average salary£28,350£22,722
% change on same period last year+24.76 %
Average maximum salary£30,600£24,889
UK excluding London average salary£25,744£25,402
% change on same period last year+1.34 %
Oxford IT Job Market, Job TitlesJob Titles
Oxford
Matching permanent IT job ads13401515
As % of all UK permanent IT job ads sampled0.782 %0.649 %
Salaries quoted11941361
Average minimum salary£32,488£31,287
Average salary£35,594£34,489
% change on same period last year+3.20 %
Average maximum salary£38,699£37,691
UK excluding London average salary£38,201£39,267
% change on same period last year-2.71 %
2nd Line Support Oxfordshire2nd Line Support
Oxfordshire

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Oxford region as a proportion of the total demand within the Job Titles category.

Oxford 2nd Line Support Demand Trend

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Oxford region.

Oxford 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Oxford region over the 3 months to 7 October 2008.

Oxford 2nd Line Support Salary Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT jobs across the Oxford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

123 (82.14 %)ITIL
217 (60.71 %)MCSE
217 (60.71 %)Microsoft Certification
316 (57.14 %)Active Directory
316 (57.14 %)Windows
415 (53.57 %)MCSA
514 (50.00 %)MCP
514 (50.00 %)Citrix
514 (50.00 %)Microsoft
613 (46.43 %)Terminal Services
613 (46.43 %)WAN
613 (46.43 %)LAN
613 (46.43 %)TCP/IP
613 (46.43 %)MS Excel
712 (42.86 %)PRINCE2
712 (42.86 %)VPN
712 (42.86 %)DNS
712 (42.86 %)MS Exchange
712 (42.86 %)ADSL
712 (42.86 %)DHCP
712 (42.86 %)Blackberry
712 (42.86 %)Backup Exec
712 (42.86 %)Exchange Server 2003
810 (35.71 %)Linux
99 (32.14 %)UNIX
99 (32.14 %)Oracle
104 (14.29 %)Pensions
104 (14.29 %)Windows Server 2003
113 (10.71 %)SQL
113 (10.71 %)SLA

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT jobs across the Oxford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Oxford IT Job Market, Application PlatformsApplication Platforms
112 (42.86 %)MS Exchange
112 (42.86 %)Exchange Server 2003
21 (3.571 %)Apache
Oxford IT Job Market, ApplicationsApplications
113 (46.43 %)MS Excel
Oxford IT Job Market, Communications & NetworkingCommunications & Networking
113 (46.43 %)LAN
113 (46.43 %)WAN
113 (46.43 %)TCP/IP
212 (42.86 %)VPN
212 (42.86 %)DNS
212 (42.86 %)ADSL
212 (42.86 %)DHCP
31 (3.571 %)VoIP
Oxford IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (3.571 %)SQL Server
Oxford IT Job Market, GeneralGeneral
14 (14.29 %)Pensions
22 (7.143 %)Telecoms
22 (7.143 %)Education
22 (7.143 %)Health
22 (7.143 %)Publishing
Oxford IT Job Market, MiscellaneousMiscellaneous
112 (42.86 %)Blackberry
21 (3.571 %)Client/Server
Oxford IT Job Market, Operating SystemsOperating Systems
116 (57.14 %)Windows
210 (35.71 %)Linux
39 (32.14 %)UNIX
44 (14.29 %)Windows Server 2003
51 (3.571 %)Windows 2000 Server
51 (3.571 %)Windows 2000
51 (3.571 %)Solaris
Oxford IT Job Market, Processes & MethodologiesProcesses & Methodologies
123 (82.14 %)ITIL
212 (42.86 %)PRINCE2
32 (7.143 %)Service Delivery
41 (3.571 %)E-Commerce
Oxford IT Job Market, Programming LanguagesProgramming Languages
13 (10.71 %)SQL
21 (3.571 %)C
21 (3.571 %)Perl
21 (3.571 %)PHP
Oxford IT Job Market, QualificationsQualifications
117 (60.71 %)MCSE
117 (60.71 %)Microsoft Certification
215 (53.57 %)MCSA
314 (50.00 %)MCP
42 (7.143 %)Novell Certification
42 (7.143 %)CNA
51 (3.571 %)CNE
51 (3.571 %)Citrix Certification
51 (3.571 %)ITIL Certification
Oxford IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
13 (10.71 %)SLA
Oxford IT Job Market, System SoftwareSystem Software
116 (57.14 %)Active Directory
213 (46.43 %)Terminal Services
312 (42.86 %)Backup Exec
42 (7.143 %)VMware ESX
Oxford IT Job Market, VendorsVendors
114 (50.00 %)Microsoft
114 (50.00 %)Citrix
29 (32.14 %)Oracle
32 (7.143 %)Cisco
32 (7.143 %)VMware