The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Second Line Support
Rank 81 71 75
Rank change year-on-year
-10 +4
Permanent jobs requiring a 2nd Line Support 4 6 5
As % of all permanent IT jobs located in Oxford 0.51% 0.82% 0.53%
As % of the Job Titles category 0.54% 0.87% 0.55%
Number of salaries quoted 4 6 5
Average salary £42,000 £26,750 £21,500
Average salary % change year-on-year
+57.00% +24.41%
UK excluding London average salary £25,000 £24,125 £25,000
% change year-on-year
+3.62% -3.50%
2nd Line Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
739 691 912
As % of all permanent IT jobs located in Oxford 94.26% 94.40% 97.12%
Number of salaries quoted 581 618 809
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £25,000 £24,500 £26,500
10% offered a salary of more than £55,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Oxford

2nd Line Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Oxford region.

2nd Line Support Salary Trend in Oxford

2nd Line Support
Salary Histogram in Oxford

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Oxford region over the 3 months to 1 September 2015.

2nd Line Support Salary Histogram in Oxford

2nd Line Support
Top 30 Related IT Skills in Oxford

For the 6 months to 1 September 2015, IT jobs across the Oxford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (54.55%) Windows
1 6 (54.55%) Active Directory
2 4 (36.36%) Cisco Certification
2 4 (36.36%) CCNA
2 4 (36.36%) Linux
3 3 (27.27%) Hyper-V
3 3 (27.27%) MCITP
3 3 (27.27%) MS Excel
3 3 (27.27%) UNIX
3 3 (27.27%) Microsoft
3 3 (27.27%) Firewall
3 3 (27.27%) Microsoft Certification
4 2 (18.18%) SLA
4 2 (18.18%) SQL Server
4 2 (18.18%) MCP
4 2 (18.18%) Windows Server 2008
5 1 (9.09%) Cisco UCCX
5 1 (9.09%) Windows 8
5 1 (9.09%) Line Management
5 1 (9.09%) IPFX
5 1 (9.09%) Unified Communications
5 1 (9.09%) Exchange Server 2010
5 1 (9.09%) Windows 7
5 1 (9.09%) Banking
5 1 (9.09%) Retail
5 1 (9.09%) Knowledge Management
5 1 (9.09%) Incident Management
5 1 (9.09%) VLAN
5 1 (9.09%) Retail-J
5 1 (9.09%) SCCM

2nd Line Support
Top Related IT Skills in Oxford by Category

For the 6 months to 1 September 2015, IT jobs across the Oxford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) MS Exchange
1 1 (9.09%) Exchange Server 2010
Applications
1 3 (27.27%) MS Excel
Business Applications
1 1 (9.09%) Retail-J
Communications & Networking
1 3 (27.27%) Firewall
2 1 (9.09%) VLAN
2 1 (9.09%) Unified Communications
2 1 (9.09%) LAN
2 1 (9.09%) VoIP
2 1 (9.09%) WAN
2 1 (9.09%) DNS
Database & Business Intelligence
1 2 (18.18%) SQL Server
General
1 1 (9.09%) Telecoms
1 1 (9.09%) Finance
1 1 (9.09%) Banking
1 1 (9.09%) Retail
Operating Systems
1 6 (54.55%) Windows
2 4 (36.36%) Linux
3 3 (27.27%) UNIX
4 2 (18.18%) Windows Server 2008
5 1 (9.09%) Windows 7
5 1 (9.09%) Windows 8
5 1 (9.09%) Windows Server 2003
Processes & Methodologies
1 1 (9.09%) Process Management
1 1 (9.09%) Knowledge Management
1 1 (9.09%) Incident Management
1 1 (9.09%) Time Management
1 1 (9.09%) Line Management
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 4 (36.36%) CCNA
1 4 (36.36%) Cisco Certification
2 3 (27.27%) Microsoft Certification
2 3 (27.27%) MCITP
3 2 (18.18%) MCP
4 1 (9.09%) CCNP
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 6 (54.55%) Active Directory
2 3 (27.27%) Hyper-V
3 1 (9.09%) Terminal Services
Systems Management
1 1 (9.09%) SCCM
1 1 (9.09%) Cisco UCCX
Vendors
1 3 (27.27%) Microsoft
2 1 (9.09%) Citrix
2 1 (9.09%) Sage
2 1 (9.09%) VMware
2 1 (9.09%) IPFX
2 1 (9.09%) Cisco
Oxford, Oxfordshire
Talent International
Salary: £25000 - £30000 per annum + benefits
Posted: 4 days ago
Abingdon, Oxford
Tessella
Salary: £20,000 to £25,000
Posted: 13 days ago