The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Oxford region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 27 17 26
Rank change year-on-year
-10 +9
Contract jobs requiring a Support Analyst 14 13 10
As % of all contract IT jobs located in Oxford 4.22% 5.46% 4.17%
As % of the Job Titles category 4.46% 5.73% 4.33%
Number of daily rates quoted 12 6 3
Average daily rate
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£220 £180 £170
Average daily rate % change year-on-year
+22.22% +5.88%
UK excluding London average daily rate £220 £200 £250
% change year-on-year
+10.00% -20.00%
Number of hourly rates quoted 2 5 0
Average hourly rate £23.75 £17.00 -
Average hourly rate % change year-on-year
+39.70% -
UK excluding London average hourly rate £13.41 £14.50 £14.00
% change year-on-year
-7.55% +3.57%
Support Analyst
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Oxford
Contract IT job ads with a match in the
Job Titles category
314 227 231
As % of all contract IT jobs located in Oxford 94.58% 95.38% 96.25%
Number of daily rates quoted 239 120 135
Average daily rate £385 £310 £340
Average daily rate % change year-on-year
+24.19% -8.82%
90% offered a daily rate of more than £200 £120 £246
10% offered a daily rate of more than £500 £428 £474
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 8 22 13
Average hourly rate £20.00 £17.00 £15.00
Average hourly rate % change year-on-year
+17.64% +13.33%
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Support Analyst
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Oxford

Support Analyst
Daily Rate Trend in Oxford

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Oxford region.

Support Analyst Daily Rate Trend in Oxford

Support Analyst
Hourly Rate Trend in Oxford

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Oxford region.

Support Analyst Hourly Rate Trend in Oxford

Support Analyst
Top 30 Related IT Skills in Oxford

For the 6 months to 28 May 2015, IT contractor jobs across the Oxford region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 14 (45.16%) Windows
2 12 (38.71%) ITIL
3 10 (32.26%) Microsoft
4 8 (25.81%) SQL
5 7 (22.58%) Change Management
5 7 (22.58%) Dynamics NAV
5 7 (22.58%) Problem Management
6 6 (19.35%) Windows Server 2008
6 6 (19.35%) MS Office
6 6 (19.35%) MS Excel
7 5 (16.13%) Nagios
7 5 (16.13%) Active Directory
7 5 (16.13%) IIS
7 5 (16.13%) Retail
7 5 (16.13%) VMware
7 5 (16.13%) VMware ESX
7 5 (16.13%) PowerShell
7 5 (16.13%) User Acceptance Testing
7 5 (16.13%) Microsoft Azure
7 5 (16.13%) Amazon AWS
7 5 (16.13%) Windows Server 2012
7 5 (16.13%) Octopus Deploy
7 5 (16.13%) Icinga
8 4 (12.90%) Finance
8 4 (12.90%) General Ledger
8 4 (12.90%) Oracle
8 4 (12.90%) SLA
8 4 (12.90%) Blackberry
9 3 (9.68%) Configuration Management
9 3 (9.68%) Business Intelligence

Support Analyst
Top Related IT Skills in Oxford by Category

For the 6 months to 28 May 2015, IT contractor jobs across the Oxford region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) IIS
2 3 (9.68%) MS Exchange
3 2 (6.45%) SharePoint
3 2 (6.45%) Blackberry Enterprise Server
4 1 (3.23%) Lync
Applications
1 6 (19.35%) MS Office
1 6 (19.35%) MS Excel
Business Applications
1 7 (22.58%) Dynamics NAV
2 2 (6.45%) Oracle Payables
2 2 (6.45%) Oracle Receivables
2 2 (6.45%) Oracle General Ledger
2 2 (6.45%) Oracle iProcurement
2 2 (6.45%) Oracle EBS
2 2 (6.45%) Oracle Financials
2 2 (6.45%) Agresso
3 1 (3.23%) Oracle E-Business Tax
Cloud Services
1 5 (16.13%) Microsoft Azure
1 5 (16.13%) Amazon AWS
Communications & Networking
1 2 (6.45%) DHCP
1 2 (6.45%) TCP/IP
1 2 (6.45%) DNS
2 1 (3.23%) LAN
2 1 (3.23%) WAN
2 1 (3.23%) Wireless
Database & Business Intelligence
1 1 (3.23%) Data Mining
1 1 (3.23%) SQL Server Integration Services
Development Applications
1 5 (16.13%) Octopus Deploy
2 2 (6.45%) Oracle Forms
General
1 5 (16.13%) Retail
2 4 (12.90%) Finance
2 4 (12.90%) General Ledger
Miscellaneous
1 4 (12.90%) Blackberry
2 3 (9.68%) Management Information System
3 2 (6.45%) Statistics
Operating Systems
1 14 (45.16%) Windows
2 6 (19.35%) Windows Server 2008
3 5 (16.13%) Windows Server 2012
4 2 (6.45%) Windows 7
4 2 (6.45%) Windows XP
Processes & Methodologies
1 12 (38.71%) ITIL
2 7 (22.58%) Change Management
2 7 (22.58%) Problem Management
3 5 (16.13%) User Acceptance Testing
4 3 (9.68%) Configuration Management
4 3 (9.68%) Business Intelligence
4 3 (9.68%) Service Delivery
5 2 (6.45%) Procure-to-pay
5 2 (6.45%) Migration
5 2 (6.45%) Security Management
5 2 (6.45%) Asset Management
5 2 (6.45%) Benchmarking
6 1 (3.23%) Project Management
6 1 (3.23%) PRINCE2
6 1 (3.23%) CRM
6 1 (3.23%) ITIL V3
6 1 (3.23%) Continuous Improvement
6 1 (3.23%) Coaching
6 1 (3.23%) Knowledge Management
6 1 (3.23%) Incident Management
Programming Languages
1 8 (25.81%) SQL
2 5 (16.13%) PowerShell
Qualifications
1 3 (9.68%) ITIL Certification
1 3 (9.68%) Degree
1 3 (9.68%) Security Cleared
2 1 (3.23%) SC Cleared
Quality Assurance & Compliance
1 4 (12.90%) SLA
System Software
1 5 (16.13%) Active Directory
1 5 (16.13%) VMware ESX
Systems Management
1 5 (16.13%) Nagios
1 5 (16.13%) Icinga
Vendors
1 10 (32.26%) Microsoft
2 5 (16.13%) VMware
3 4 (12.90%) Oracle
4 2 (6.45%) Business Objects