The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 7 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 56 66 63
Rank change year-on-year
+10 -3
Permanent jobs requiring a Support Analyst 25 26 23
As % of all permanent IT jobs located in Oxford 3.33% 2.79% 2.27%
As % of the Job Titles category 3.48% 2.93% 2.40%
Number of salaries quoted 22 24 23
Average salary £30,000 £24,000 £30,000
Average salary % change year-on-year
+25.00% -20.00%
90% offered a salary of more than £22,000 £21,250 £22,500
10% offered a salary of more than £45,000 £27,200 £40,000
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
719 886 959
As % of all permanent IT jobs located in Oxford 95.74% 95.17% 94.67%
Number of salaries quoted 593 799 829
Average salary £40,000 £38,500 £42,500
Average salary % change year-on-year
+3.89% -9.41%
90% offered a salary of more than £25,000 £26,100 £27,150
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Oxford

Support Analyst
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Oxford region.

Support Analyst Salary Trend in Oxford

Support Analyst
Salary Histogram in Oxford

This chart provides a salary histogram for IT jobs citing Support Analyst across the Oxford region over the 3 months to 7 May 2015.

Support Analyst Salary Histogram in Oxford

Support Analyst
Top 30 Related IT Skills in Oxford

For the 6 months to 7 May 2015, IT jobs across the Oxford region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 23 (67.65%) Microsoft
2 14 (41.18%) MS Excel
3 13 (38.24%) Windows
4 11 (32.35%) SQL
5 10 (29.41%) SQL Server
6 9 (26.47%) VMware
7 8 (23.53%) Cisco
7 8 (23.53%) MS Office
8 7 (20.59%) MS Exchange
8 7 (20.59%) Degree
9 6 (17.65%) VMware Infrastructure
9 6 (17.65%) Windows 7
9 6 (17.65%) SharePoint
9 6 (17.65%) Firewall
10 5 (14.71%) Publishing
10 5 (14.71%) Linux
10 5 (14.71%) Citrix
10 5 (14.71%) SAN
10 5 (14.71%) ASP.NET
10 5 (14.71%) .NET
10 5 (14.71%) Windows Server 2008
10 5 (14.71%) Hyper-V
10 5 (14.71%) Computer Science
10 5 (14.71%) SharePoint 2010
11 4 (11.76%) Exchange Server 2010
11 4 (11.76%) AngularJS
11 4 (11.76%) SharePoint 2013
11 4 (11.76%) Automation Testing
11 4 (11.76%) Structured Cabling
11 4 (11.76%) French Language

Support Analyst
Top Related IT Skills in Oxford by Category

For the 6 months to 7 May 2015, IT jobs across the Oxford region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.59%) MS Exchange
2 6 (17.65%) SharePoint
3 5 (14.71%) SharePoint 2010
4 4 (11.76%) Exchange Server 2010
4 4 (11.76%) SharePoint 2013
4 4 (11.76%) IIS
5 1 (2.94%) Apache
5 1 (2.94%) Exchange Server 2013
5 1 (2.94%) Lync
Applications
1 14 (41.18%) MS Excel
2 8 (23.53%) MS Office
Business Applications
1 1 (2.94%) Dynamics AX
Cloud Services
1 1 (2.94%) Office 365
Communications & Networking
1 6 (17.65%) Firewall
2 5 (14.71%) SAN
3 4 (11.76%) Structured Cabling
3 4 (11.76%) IP Telephony
4 3 (8.82%) Internet
4 3 (8.82%) Wi-Fi
4 3 (8.82%) VLAN
5 2 (5.88%) LAN
6 1 (2.94%) WPA
6 1 (2.94%) WAN
6 1 (2.94%) DHCP
6 1 (2.94%) VPN
6 1 (2.94%) DNS
6 1 (2.94%) Unified Communications
Database & Business Intelligence
1 10 (29.41%) SQL Server
2 1 (2.94%) Crystal Reports
2 1 (2.94%) SQL Server Integration Services
Development Applications
1 4 (11.76%) Selenium
1 4 (11.76%) WebDriver
2 1 (2.94%) Bugzilla
2 1 (2.94%) Subversion
2 1 (2.94%) Git (software)
2 1 (2.94%) Redmine
General
1 5 (14.71%) Publishing
2 4 (11.76%) French Language
2 4 (11.76%) German Language
3 2 (5.88%) Finance
4 1 (2.94%) Manufacturing
4 1 (2.94%) Retail
4 1 (2.94%) Marketing
Libraries, Frameworks & Software Standards
1 5 (14.71%) ASP.NET
1 5 (14.71%) .NET
2 4 (11.76%) AngularJS
2 4 (11.76%) WCF
3 3 (8.82%) COM
4 2 (5.88%) HTML
5 1 (2.94%) XHTML
5 1 (2.94%) CSS
5 1 (2.94%) CSS3
Miscellaneous
1 5 (14.71%) Computer Science
2 4 (11.76%) Analytical Skills
3 3 (8.82%) Management Information System
3 3 (8.82%) User Experience
4 1 (2.94%) Web 2.0
4 1 (2.94%) Open Source
4 1 (2.94%) Enterprise Software
Operating Systems
1 13 (38.24%) Windows
2 6 (17.65%) Windows 7
3 5 (14.71%) Linux
3 5 (14.71%) Windows Server 2008
4 2 (5.88%) Windows 8
5 1 (2.94%) CentOS
5 1 (2.94%) Apple iOS
Processes & Methodologies
1 4 (11.76%) Automation Testing
1 4 (11.76%) Project Management
2 3 (8.82%) Service Delivery
2 3 (8.82%) User Acceptance Testing
2 3 (8.82%) Time Management
3 2 (5.88%) Agile Software Development
3 2 (5.88%) ITIL
4 1 (2.94%) Service Management
4 1 (2.94%) Change Management
4 1 (2.94%) PRINCE2
4 1 (2.94%) Logistics
4 1 (2.94%) Incident Management
4 1 (2.94%) Web Design
4 1 (2.94%) Information Security
4 1 (2.94%) Continuous Improvement
Programming Languages
1 11 (32.35%) SQL
2 4 (11.76%) T-SQL
2 4 (11.76%) C#
2 4 (11.76%) Java
3 1 (2.94%) JavaScript
Qualifications
1 7 (20.59%) Degree
2 4 (11.76%) MCP
3 3 (8.82%) SC Cleared
3 3 (8.82%) Security Cleared
4 1 (2.94%) VMware Certified Professional (VCP)
System Software
1 6 (17.65%) VMware Infrastructure
2 5 (14.71%) Hyper-V
3 3 (8.82%) Active Directory
4 1 (2.94%) Terminal Server
4 1 (2.94%) vSphere
Vendors
1 23 (67.65%) Microsoft
2 9 (26.47%) VMware
3 8 (23.53%) Cisco
4 5 (14.71%) Citrix
5 4 (11.76%) CheckPoint
6 2 (5.88%) Veeam
7 1 (2.94%) HP
7 1 (2.94%) Sophos
7 1 (2.94%) Cognos
7 1 (2.94%) CommVault
7 1 (2.94%) Novell
7 1 (2.94%) Red Hat
7 1 (2.94%) Business Objects
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