The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Oxford region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Technical Support
Rank 30 43 30
Rank change year-on-year
+13 -13
Contract jobs requiring a Technical Support 8 3 1
As % of all contract IT jobs located in Oxford 3.04% 0.82% 0.43%
As % of the Job Titles category 3.16% 0.85% 0.45%
Number of daily rates quoted 6 0 1
Average daily rate £200 - £130
UK excluding London average daily rate £250 £250 £250
Number of hourly rates quoted 1 3 0
Average hourly rate £11.50 £30.00 -
Average hourly rate % change year-on-year
-61.66% -
UK excluding London average hourly rate £16.25 £14.50 £16.50
% change year-on-year
+12.06% -12.12%
Technical Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Oxford
Contract IT job ads with a match in the
Job Titles category
253 354 221
As % of all contract IT jobs located in Oxford 96.20% 96.20% 95.26%
Number of daily rates quoted 186 265 125
Average daily rate £375 £398 £305
Average daily rate % change year-on-year
-5.66% +30.32%
90% offered a daily rate of more than £160 £230 £100
10% offered a daily rate of more than £500 £530 £388
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 17 17 19
Average hourly rate £14.00 £28.75 £17.00
Average hourly rate % change year-on-year
-51.30% +69.11%
90% offered a hourly rate of more than £8.80 £12.49 £14.00
10% offered a hourly rate of more than £35.00 £30.00 £20.00
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

Technical Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxford

Technical Support
Daily Rate Trend in Oxford

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Oxford region.

Technical Support Daily Rate Trend in Oxford

Technical Support
Hourly Rate Trend in Oxford

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Oxford region.

Technical Support Hourly Rate Trend in Oxford

Technical Support
Top 30 Related IT Skills in Oxford

For the 6 months to 28 April 2016, IT contractor jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 7 (87.50%) SQL
1 7 (87.50%) Oracle
1 7 (87.50%) Windows
1 7 (87.50%) Linux
1 7 (87.50%) Intranet
1 7 (87.50%) Windows Server
2 6 (75.00%) SharePoint
3 5 (62.50%) MS Exchange
3 5 (62.50%) Active Directory
3 5 (62.50%) Disaster Recovery
3 5 (62.50%) VMware
3 5 (62.50%) Exchange Server 2010
3 5 (62.50%) WordPress
3 5 (62.50%) VMware Infrastructure
4 2 (25.00%) HTML5
4 2 (25.00%) Apache Solr
4 2 (25.00%) Amazon EC2
4 2 (25.00%) Amazon AWS
4 2 (25.00%) Git (software)
4 2 (25.00%) Red Hat Enterprise Linux
4 2 (25.00%) Google
4 2 (25.00%) Subversion
4 2 (25.00%) Oracle Database
4 2 (25.00%) SEO
4 2 (25.00%) Red Hat
4 2 (25.00%) Microsoft
4 2 (25.00%) HTML
4 2 (25.00%) JavaScript
4 2 (25.00%) Tomcat
4 2 (25.00%) SQL Server

Technical Support
Top Related IT Skills in Oxford by Category

For the 6 months to 28 April 2016, IT contractor jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (75.00%) SharePoint
2 5 (62.50%) Exchange Server 2010
2 5 (62.50%) MS Exchange
2 5 (62.50%) WordPress
3 2 (25.00%) Apache Solr
3 2 (25.00%) IIS
3 2 (25.00%) Tomcat
Applications
1 1 (12.50%) MS Excel
Cloud Services
1 2 (25.00%) Amazon AWS
1 2 (25.00%) Amazon EC2
Communications & Networking
1 7 (87.50%) Intranet
2 1 (12.50%) Skype
Database & Business Intelligence
1 2 (25.00%) Oracle Database
1 2 (25.00%) SQL Server
Development Applications
1 2 (25.00%) Git (software)
1 2 (25.00%) Subversion
Libraries, Frameworks & Software Standards
1 2 (25.00%) Classic ASP
1 2 (25.00%) CSS
1 2 (25.00%) HTML
1 2 (25.00%) HTML5
Operating Systems
1 7 (87.50%) Linux
1 7 (87.50%) Windows
1 7 (87.50%) Windows Server
2 2 (25.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (62.50%) Disaster Recovery
2 2 (25.00%) SEO
Programming Languages
1 7 (87.50%) SQL
2 2 (25.00%) JavaScript
System Software
1 5 (62.50%) Active Directory
1 5 (62.50%) VMware Infrastructure
Vendors
1 7 (87.50%) Oracle
2 5 (62.50%) VMware
3 2 (25.00%) Google
3 2 (25.00%) Microsoft
3 2 (25.00%) Red Hat