The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 69 69 66
Rank change year-on-year
0 -3
Permanent jobs requiring a Technical Support 11 6 17
As % of all permanent IT jobs located in Oxford 1.44% 0.84% 1.81%
As % of the Job Titles category 1.53% 0.89% 1.86%
Number of salaries quoted 9 6 17
Average salary £27,500 £27,500 £35,000
Average salary % change year-on-year
- -21.42%
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
718 677 912
As % of all permanent IT jobs located in Oxford 93.98% 94.42% 97.12%
Number of salaries quoted 566 605 808
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £25,000 £24,500 £26,500
10% offered a salary of more than £55,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxford

Technical Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxford region.

Technical Support Salary Trend in Oxford

Technical Support
Salary Histogram in Oxford

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxford region over the 3 months to 28 August 2015.

Technical Support Salary Histogram in Oxford

Technical Support
Top 30 Related IT Skills in Oxford

For the 6 months to 28 August 2015, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 18 (58.06%) SQL
2 14 (45.16%) SQL Server
3 9 (29.03%) Firewall
4 8 (25.81%) Microsoft
5 7 (22.58%) MS Excel
5 7 (22.58%) Telecoms
6 6 (19.35%) Finance
6 6 (19.35%) VMware
7 5 (16.13%) Project Management
8 4 (12.90%) Cisco
8 4 (12.90%) Citrix
8 4 (12.90%) SAN
8 4 (12.90%) ITIL
8 4 (12.90%) MCP
8 4 (12.90%) Service Management
8 4 (12.90%) Service Delivery
8 4 (12.90%) Change Management
8 4 (12.90%) Problem Management
8 4 (12.90%) Hyper-V
9 3 (9.68%) VMware Infrastructure
9 3 (9.68%) Local Government
9 3 (9.68%) Banking
9 3 (9.68%) BusinessObjects
10 2 (6.45%) Active Directory
10 2 (6.45%) Intel
10 2 (6.45%) Red Hat
10 2 (6.45%) CheckPoint
10 2 (6.45%) Nagios
10 2 (6.45%) Sophos
10 2 (6.45%) Websense

Technical Support
Top Related IT Skills in Oxford by Category

For the 6 months to 28 August 2015, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.45%) Apache
1 2 (6.45%) Tomcat
1 2 (6.45%) MS Exchange
Applications
1 7 (22.58%) MS Excel
2 2 (6.45%) MS Office
Communications & Networking
1 9 (29.03%) Firewall
2 4 (12.90%) SAN
3 2 (6.45%) Wi-Fi
3 2 (6.45%) LDAP
3 2 (6.45%) TCP/IP
3 2 (6.45%) DNS
Database & Business Intelligence
1 14 (45.16%) SQL Server
2 3 (9.68%) BusinessObjects
General
1 7 (22.58%) Telecoms
2 6 (19.35%) Finance
3 3 (9.68%) Banking
3 3 (9.68%) Local Government
4 2 (6.45%) Manufacturing
5 1 (3.23%) Advertising
Libraries, Frameworks & Software Standards
1 1 (3.23%) HTML
1 1 (3.23%) CSS
1 1 (3.23%) CSS3
Miscellaneous
1 2 (6.45%) Handset
1 2 (6.45%) Video Conferencing
2 1 (3.23%) Web 2.0
2 1 (3.23%) Computer Science
Operating Systems
1 2 (6.45%) Windows
1 2 (6.45%) Solaris
1 2 (6.45%) Linux
1 2 (6.45%) SUSE
1 2 (6.45%) Ubuntu
1 2 (6.45%) Windows Server 2008
1 2 (6.45%) CentOS
1 2 (6.45%) Windows 7
1 2 (6.45%) Windows Server 2012
Processes & Methodologies
1 5 (16.13%) Project Management
2 4 (12.90%) Service Management
2 4 (12.90%) Service Delivery
2 4 (12.90%) Change Management
2 4 (12.90%) ITIL
2 4 (12.90%) Problem Management
3 2 (6.45%) Information Security
3 2 (6.45%) CRM
4 1 (3.23%) Business Intelligence
4 1 (3.23%) PRINCE2
4 1 (3.23%) Web Design
4 1 (3.23%) Software Testing
4 1 (3.23%) Mentoring
Programming Languages
1 18 (58.06%) SQL
2 2 (6.45%) Python
2 2 (6.45%) Bash Shell
2 2 (6.45%) Perl
Qualifications
1 4 (12.90%) MCP
2 1 (3.23%) VMware Certified Professional (VCP)
2 1 (3.23%) Degree
System Software
1 4 (12.90%) Hyper-V
2 3 (9.68%) VMware Infrastructure
3 2 (6.45%) Active Directory
Systems Management
1 2 (6.45%) Nagios
1 2 (6.45%) ZABBIX
1 2 (6.45%) logstash
Vendors
1 8 (25.81%) Microsoft
2 6 (19.35%) VMware
3 4 (12.90%) Citrix
3 4 (12.90%) Cisco
4 2 (6.45%) Red Hat
4 2 (6.45%) CheckPoint
4 2 (6.45%) Sophos
4 2 (6.45%) Websense
4 2 (6.45%) Intel
5 1 (3.23%) Veeam