The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Oxford region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 78 63 74
Rank change year-on-year
-15 +11
Permanent jobs requiring a Technical Support 4 3 1
As % of all permanent IT jobs located in Oxford 0.392% 0.470% 0.127%
As % of the Job Titles category 0.415% 0.485% 0.131%
Number of salaries quoted 4 3 1
Average salary £36,000 £24,000 £45,000
Average salary % change year-on-year
+50.00% -46.66%
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Oxford
Permanent IT job ads with a match in the
Job Titles category
965 618 764
As % of all permanent IT jobs located in Oxford 94.52% 96.87% 97.20%
Number of salaries quoted 832 548 695
Average salary £42,500 £40,000 £41,500
Average salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £26,500 £27,500 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
Oxfordshire

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Oxford region as a proportion of the total demand within the Job Titles category.

Oxford Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxford region.

Oxford Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxford region over the 3 months to 20 May 2013.

Oxford Technical Support Salary Histogram

Technical Support
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (85.71%) Microsoft
2 5 (71.43%) TCP/IP
2 5 (71.43%) VMware
2 5 (71.43%) VMware Infrastructure
3 4 (57.14%) CCNA
3 4 (57.14%) Active Directory
3 4 (57.14%) Windows
3 4 (57.14%) Cisco Certification
4 3 (42.86%) MS Exchange
4 3 (42.86%) Project Management
4 3 (42.86%) Firewall
4 3 (42.86%) MS Excel
4 3 (42.86%) ITIL
5 2 (28.57%) Microsoft Analysis Services
5 2 (28.57%) Web Development
5 2 (28.57%) Windows Server 2008
5 2 (28.57%) Hyper-V
5 2 (28.57%) Windows Azure
5 2 (28.57%) Capacity Planning
5 2 (28.57%) Release Management
5 2 (28.57%) User Acceptance Testing
5 2 (28.57%) SQL
5 2 (28.57%) SQL Server
5 2 (28.57%) Web Services
5 2 (28.57%) SharePoint
5 2 (28.57%) Citrix
5 2 (28.57%) Security Management
5 2 (28.57%) Service Management
5 2 (28.57%) MOF
5 2 (28.57%) SOA

Technical Support
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (28.57%) Web Services
Application Platforms
1 3 (42.86%) MS Exchange
2 2 (28.57%) Windows Azure
2 2 (28.57%) SharePoint
Applications
1 3 (42.86%) MS Excel
Communications & Networking
1 5 (71.43%) TCP/IP
2 3 (42.86%) Firewall
3 1 (14.29%) DNS
3 1 (14.29%) LDAP
3 1 (14.29%) DHCP
Database & Business Intelligence
1 2 (28.57%) SQL Server
1 2 (28.57%) Microsoft Analysis Services
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Windows Server 2008
3 1 (14.29%) UNIX
3 1 (14.29%) Linux
3 1 (14.29%) Windows Server 2003
Processes & Methodologies
1 3 (42.86%) Project Management
1 3 (42.86%) ITIL
2 2 (28.57%) SOA
2 2 (28.57%) MOF
2 2 (28.57%) Service Management
2 2 (28.57%) Security Management
2 2 (28.57%) Web Development
2 2 (28.57%) Release Management
2 2 (28.57%) User Acceptance Testing
2 2 (28.57%) Capacity Planning
3 1 (14.29%) Network Management
Programming Languages
1 2 (28.57%) SQL
2 1 (14.29%) PHP
Qualifications
1 4 (57.14%) CCNA
1 4 (57.14%) Cisco Certification
2 1 (14.29%) Degree
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) VMware Infrastructure
2 4 (57.14%) Active Directory
3 2 (28.57%) Hyper-V
Vendors
1 6 (85.71%) Microsoft
2 5 (71.43%) VMware
3 2 (28.57%) Citrix
4 1 (14.29%) Apple
4 1 (14.29%) Cisco