The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Oxford region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 68 71 63
Rank change year-on-year
+3 -8
Permanent jobs requiring a Technical Support 6 10 6
As % of all permanent IT jobs located in Oxford 0.78% 1.04% 0.86%
As % of the Job Titles category 0.81% 1.07% 0.89%
Number of salaries quoted 6 10 5
Average salary £25,500 £40,000 £25,000
Average salary % change year-on-year
-36.25% +60.00%
90% offered a salary of more than £24,000 £31,800 £23,200
10% offered a salary of more than £26,750 £40,000 £33,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
743 936 672
As % of all permanent IT jobs located in Oxford 96.12% 96.89% 96.00%
Number of salaries quoted 683 811 613
Average salary £38,000 £42,500 £38,500
Average salary % change year-on-year
-10.58% +10.38%
90% offered a salary of more than £24,950 £26,500 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Oxfordshire

Technical Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxford

Technical Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxford region.

Technical Support Salary Trend in Oxford

Technical Support
Top 30 Related IT Skills in Oxford

For the 6 months to 25 July 2014, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 24 (88.89%) SQL Server
2 20 (74.07%) SQL
3 18 (66.67%) Microsoft
4 9 (33.33%) SQL Server 2008
4 9 (33.33%) .NET
4 9 (33.33%) Active Directory
4 9 (33.33%) SQL Server 2012
5 7 (25.93%) MS Exchange
5 7 (25.93%) Cisco
5 7 (25.93%) Windows
5 7 (25.93%) MS Excel
5 7 (25.93%) Apple
5 7 (25.93%) Windows 7
6 6 (22.22%) Degree
7 5 (18.52%) MCITP
7 5 (18.52%) VLAN
7 5 (18.52%) Telecoms
7 5 (18.52%) Continuous Improvement
7 5 (18.52%) Office 365
7 5 (18.52%) Mac OS
7 5 (18.52%) Exchange Server 2007
7 5 (18.52%) CCNP
7 5 (18.52%) CCDP
7 5 (18.52%) SharePoint
7 5 (18.52%) MCSE
7 5 (18.52%) Cisco Certification
7 5 (18.52%) Microsoft Certification
7 5 (18.52%) Windows 8
7 5 (18.52%) Windows Server 2012
7 5 (18.52%) Exchange Server 2013

Technical Support
Top Related IT Skills in Oxford by Category

For the 6 months to 25 July 2014, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (25.93%) MS Exchange
2 5 (18.52%) Exchange Server 2007
2 5 (18.52%) SharePoint
2 5 (18.52%) Exchange Server 2013
3 2 (7.41%) IBM Notes
3 2 (7.41%) Exchange Server 2010
Applications
1 7 (25.93%) MS Excel
2 2 (7.41%) MS Office
Cloud Services
1 5 (18.52%) Office 365
Communications & Networking
1 5 (18.52%) VLAN
2 2 (7.41%) NAS
2 2 (7.41%) WAN
2 2 (7.41%) VPN
2 2 (7.41%) SAN
2 2 (7.41%) Firewall
2 2 (7.41%) IPsec
Database & Business Intelligence
1 24 (88.89%) SQL Server
2 9 (33.33%) SQL Server 2008
2 9 (33.33%) SQL Server 2012
3 2 (7.41%) SQL Server 2005
General
1 5 (18.52%) Telecoms
2 4 (14.81%) Local Government
3 3 (11.11%) Finance
Libraries, Frameworks & Software Standards
1 9 (33.33%) .NET
Miscellaneous
1 2 (7.41%) iPad
2 1 (3.70%) Computer Science
Operating Systems
1 7 (25.93%) Windows
1 7 (25.93%) Windows 7
2 5 (18.52%) Windows 8
2 5 (18.52%) Windows Server 2012
2 5 (18.52%) Mac OS
3 2 (7.41%) Windows Server 2003
3 2 (7.41%) Windows Server 2008
Processes & Methodologies
1 5 (18.52%) Continuous Improvement
2 1 (3.70%) Web Design
2 1 (3.70%) Time Management
Programming Languages
1 20 (74.07%) SQL
Qualifications
1 6 (22.22%) Degree
2 5 (18.52%) MCSE
2 5 (18.52%) CCNP
2 5 (18.52%) CCDP
2 5 (18.52%) Cisco Certification
2 5 (18.52%) Microsoft Certification
2 5 (18.52%) MCITP
System Software
1 9 (33.33%) Active Directory
2 2 (7.41%) VMware Infrastructure
2 2 (7.41%) Hyper-V
Vendors
1 18 (66.67%) Microsoft
2 7 (25.93%) Apple
2 7 (25.93%) Cisco
3 2 (7.41%) VMware
3 2 (7.41%) Lotus