The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 70 60 74
Rank change year-on-year
-10 +14
Permanent jobs requiring a Technical Support 6 17 4
As % of all permanent IT jobs located in Oxford 0.84% 1.81% 0.50%
As % of the Job Titles category 0.89% 1.86% 0.51%
Number of salaries quoted 6 17 3
Average salary £27,500 £35,000 £30,000
Average salary % change year-on-year
-21.42% +16.66%
90% offered a salary of more than £24,000 £28,000 £26,000
10% offered a salary of more than £50,000 £40,000 £31,200
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
676 912 777
As % of all permanent IT jobs located in Oxford 94.41% 97.12% 96.28%
Number of salaries quoted 604 808 712
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,500 £26,500 £27,300
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxford

Technical Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxford region.

Technical Support Salary Trend in Oxford

Technical Support
Salary Histogram in Oxford

This chart provides a salary histogram for IT jobs citing Technical Support across the Oxford region over the 3 months to 28 August 2014.

Technical Support Salary Histogram in Oxford

Technical Support
Top 30 Related IT Skills in Oxford

For the 6 months to 28 August 2014, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 23 (92.00%) SQL Server
2 19 (76.00%) SQL
3 16 (64.00%) Microsoft
4 9 (36.00%) Windows
4 9 (36.00%) SQL Server 2012
5 8 (32.00%) SQL Server 2008
5 8 (32.00%) .NET
5 8 (32.00%) Active Directory
6 7 (28.00%) MS Exchange
7 6 (24.00%) Cisco
7 6 (24.00%) Apple
7 6 (24.00%) Windows 7
8 5 (20.00%) Degree
8 5 (20.00%) Windows Server 2008
8 5 (20.00%) Windows Server 2012
8 5 (20.00%) Exchange Server 2013
8 5 (20.00%) Office 365
8 5 (20.00%) SharePoint
8 5 (20.00%) MS Excel
9 4 (16.00%) MCSE
9 4 (16.00%) Windows Server 2003
9 4 (16.00%) Cisco Certification
9 4 (16.00%) Microsoft Certification
9 4 (16.00%) CCNP
9 4 (16.00%) CCDP
9 4 (16.00%) MCITP
9 4 (16.00%) Firewall
9 4 (16.00%) Telecoms
9 4 (16.00%) Continuous Improvement
9 4 (16.00%) Windows 8

Technical Support
Top Related IT Skills in Oxford by Category

For the 6 months to 28 August 2014, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (28.00%) MS Exchange
2 5 (20.00%) Exchange Server 2013
2 5 (20.00%) SharePoint
3 4 (16.00%) Exchange Server 2007
4 2 (8.00%) IIS
4 2 (8.00%) Exchange Server 2010
5 1 (4.00%) Lync
5 1 (4.00%) IBM Notes
Applications
1 5 (20.00%) MS Excel
2 2 (8.00%) MS Office
Business Applications
1 1 (4.00%) Dynamics NAV
1 1 (4.00%) Dynamics CRM
Cloud Services
1 5 (20.00%) Office 365
Communications & Networking
1 4 (16.00%) Firewall
1 4 (16.00%) VLAN
2 3 (12.00%) Wireless
2 3 (12.00%) DNS
2 3 (12.00%) TCP/IP
3 2 (8.00%) VPN
3 2 (8.00%) SAN
3 2 (8.00%) HTTP
3 2 (8.00%) GPRS
3 2 (8.00%) WLAN
3 2 (8.00%) WAN
3 2 (8.00%) IPsec
3 2 (8.00%) NAS
4 1 (4.00%) DHCP
Database & Business Intelligence
1 23 (92.00%) SQL Server
2 9 (36.00%) SQL Server 2012
3 8 (32.00%) SQL Server 2008
4 2 (8.00%) SQL Server 2005
4 2 (8.00%) Big Data
General
1 4 (16.00%) Telecoms
2 3 (12.00%) Local Government
3 2 (8.00%) Finance
Libraries, Frameworks & Software Standards
1 8 (32.00%) .NET
Miscellaneous
1 2 (8.00%) iPad
1 2 (8.00%) Visualisation
2 1 (4.00%) Computer Science
Operating Systems
1 9 (36.00%) Windows
2 6 (24.00%) Windows 7
3 5 (20.00%) Windows Server 2008
3 5 (20.00%) Windows Server 2012
4 4 (16.00%) Windows Server 2003
4 4 (16.00%) Windows 8
4 4 (16.00%) Mac OS
5 2 (8.00%) Windows Mobile
Processes & Methodologies
1 4 (16.00%) Continuous Improvement
2 2 (8.00%) Project Management
2 2 (8.00%) Service Delivery
3 1 (4.00%) Time Management
3 1 (4.00%) Web Design
3 1 (4.00%) CRM
3 1 (4.00%) ERP
Programming Languages
1 19 (76.00%) SQL
Qualifications
1 5 (20.00%) Degree
2 4 (16.00%) MCSE
2 4 (16.00%) Cisco Certification
2 4 (16.00%) Microsoft Certification
2 4 (16.00%) CCNP
2 4 (16.00%) CCDP
2 4 (16.00%) MCITP
System Software
1 8 (32.00%) Active Directory
2 3 (12.00%) Hyper-V
2 3 (12.00%) VMware Infrastructure
Vendors
1 16 (64.00%) Microsoft
2 6 (24.00%) Cisco
2 6 (24.00%) Apple
3 3 (12.00%) VMware
4 1 (4.00%) Lotus
4 1 (4.00%) Avaya
4 1 (4.00%) Citrix
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £50,000 per annum
Posted: 6 days ago