The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Oxford region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 70 67 85
Rank change year-on-year
-3 +18
Permanent jobs requiring a Technical Support 3 11 3
As % of all permanent IT jobs located in Oxford 0.41% 1.42% 0.32%
As % of the Job Titles category 0.43% 1.46% 0.34%
Number of salaries quoted 3 10 3
Average salary £22,500 £25,750 £42,500
Average salary % change year-on-year
-12.62% -39.41%
UK excluding London average salary £31,500 £29,000 £30,250
% change year-on-year
+8.62% -4.13%
Technical Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Oxford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Oxford
Permanent IT job ads with a match in the
Job Titles category
700 756 892
As % of all permanent IT jobs located in Oxford 96.02% 97.93% 93.89%
Number of salaries quoted 571 630 807
Average salary £42,500 £38,000 £45,000
Average salary % change year-on-year
+11.84% -15.55%
90% offered a salary of more than £25,000 £27,500 £31,500
10% offered a salary of more than £70,000 £62,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Oxford

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Oxford region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Oxford

Technical Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Oxford region.

Technical Support Salary Trend in Oxford

Technical Support
Top 30 Related IT Skills in Oxford

For the 6 months to 2 March 2015, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (60.00%) HTML
1 3 (60.00%) SQL
1 3 (60.00%) CRM
1 3 (60.00%) Microsoft
1 3 (60.00%) Windows
2 2 (40.00%) CSS
2 2 (40.00%) ITIL
2 2 (40.00%) Firewall
2 2 (40.00%) Web Design
2 2 (40.00%) Web Development
2 2 (40.00%) Degree
2 2 (40.00%) CSS3
2 2 (40.00%) Web 2.0
2 2 (40.00%) Incident Management
2 2 (40.00%) MS Excel
3 1 (20.00%) Marketing
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Analytical Skills
3 1 (20.00%) German Language
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Network+ Certification
3 1 (20.00%) VBScript
3 1 (20.00%) MS Exchange
3 1 (20.00%) VPN
3 1 (20.00%) DNS
3 1 (20.00%) Linux
3 1 (20.00%) Active Directory
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) Apple

Technical Support
Top Related IT Skills in Oxford by Category

For the 6 months to 2 March 2015, IT jobs across the Oxford region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
Applications
1 2 (40.00%) MS Excel
Communications & Networking
1 2 (40.00%) Firewall
2 1 (20.00%) VPN
2 1 (20.00%) DNS
General
1 1 (20.00%) Marketing
1 1 (20.00%) German Language
Libraries, Frameworks & Software Standards
1 3 (60.00%) HTML
2 2 (40.00%) CSS
2 2 (40.00%) CSS3
Miscellaneous
1 2 (40.00%) Web 2.0
2 1 (20.00%) Analytical Skills
Operating Systems
1 3 (60.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) Windows Server 2003
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 3 (60.00%) CRM
2 2 (40.00%) Web Design
2 2 (40.00%) Incident Management
2 2 (40.00%) Web Development
2 2 (40.00%) ITIL
3 1 (20.00%) Continuous Improvement
Programming Languages
1 3 (60.00%) SQL
2 1 (20.00%) VBScript
Qualifications
1 2 (40.00%) Degree
2 1 (20.00%) Microsoft Certification
2 1 (20.00%) Network+ Certification
System Software
1 1 (20.00%) Active Directory
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) Apple
Oxford, Oxfordshire (OX1)
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Salary: £18 - 24k
Posted: 6 days ago