The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 64 54 -
Rank change year-on-year
-10 -
Contract jobs requiring a 1st Line Support Engineer 4 2 0
As % of all contract IT jobs located in South Wales 0.71% 0.39% -
As % of the Job Titles category 0.73% 0.40% -
Number of daily rates quoted 4 2 0
Average daily rate £138 £138 -
UK excluding London average daily rate £130 £130 £123
% change year-on-year
- +6.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.00 £15.00 £13.00
% change year-on-year
-13.30% +15.34%
1st Line Support Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Wales
Contract IT job ads with a match in the
Job Titles category
548 505 397
As % of all contract IT jobs located in South Wales 97.34% 97.30% 95.66%
Number of daily rates quoted 386 359 226
Average daily rate £339 £375 £375
Average daily rate % change year-on-year
-9.66% -
90% offered a daily rate of more than £190 £175 £212
10% offered a daily rate of more than £450 £475 £475
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 33 20 26
Average hourly rate £13.00 £15.13 £15.50
Average hourly rate % change year-on-year
-14.04% -2.41%
90% offered a hourly rate of more than £10.75 £11.00 £13.87
10% offered a hourly rate of more than £47.29 £22.50 £105.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

1st Line Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in South Wales

1st Line Support Engineer
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the South Wales region.

1st Line Support Engineer Daily Rate Trend in South Wales

1st Line Support Engineer
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the South Wales region.

1st Line Support Engineer Hourly Rate Trend in South Wales

1st Line Support Engineer
Top 28 Related IT Skills in South Wales

For the 6 months to 10 February 2016, IT contractor jobs across the South Wales region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 6 (85.71%) Microsoft
2 5 (71.43%) ITIL
2 5 (71.43%) MS Excel
2 5 (71.43%) Citrix
2 5 (71.43%) Internet
3 4 (57.14%) Tivoli
3 4 (57.14%) Tivoli Storage Manager
3 4 (57.14%) Cisco Certification
3 4 (57.14%) Cisco
3 4 (57.14%) HP
3 4 (57.14%) AIX
3 4 (57.14%) Linux
3 4 (57.14%) CCNA
3 4 (57.14%) ITIL Foundation Certificate
3 4 (57.14%) Incident Management
3 4 (57.14%) Resource Management
3 4 (57.14%) HP Data Protector
3 4 (57.14%) Firewall
3 4 (57.14%) VMware
3 4 (57.14%) Logistics
4 3 (42.86%) SLA
5 2 (28.57%) MS Office
5 2 (28.57%) Active Directory
6 1 (14.29%) MS Exchange
6 1 (14.29%) VPN
6 1 (14.29%) MS PowerPoint
6 1 (14.29%) Spreadsheet
6 1 (14.29%) Driving Licence

1st Line Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South Wales region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 5 (71.43%) MS Excel
2 2 (28.57%) MS Office
3 1 (14.29%) MS PowerPoint
3 1 (14.29%) Spreadsheet
Communications & Networking
1 5 (71.43%) Internet
2 4 (57.14%) Firewall
3 1 (14.29%) VPN
Miscellaneous
1 1 (14.29%) Driving Licence
Operating Systems
1 4 (57.14%) AIX
1 4 (57.14%) Linux
Processes & Methodologies
1 5 (71.43%) ITIL
2 4 (57.14%) Incident Management
2 4 (57.14%) Logistics
2 4 (57.14%) Resource Management
Qualifications
1 4 (57.14%) CCNA
1 4 (57.14%) Cisco Certification
1 4 (57.14%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 2 (28.57%) Active Directory
Systems Management
1 4 (57.14%) HP Data Protector
1 4 (57.14%) Tivoli
1 4 (57.14%) Tivoli Storage Manager
Vendors
1 6 (85.71%) Microsoft
2 5 (71.43%) Citrix
3 4 (57.14%) Cisco
3 4 (57.14%) HP
3 4 (57.14%) VMware