The statistics below represent IT contracts advertised across the South Wales region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 47 62 59
Rank change year-on-year
+15 -3
Contract jobs requiring a Service Desk Analyst 4 7 4
As % of all contract IT jobs located in South Wales 0.79% 1.16% 0.63%
As % of the Job Titles category 0.81% 1.22% 0.64%
Number of daily rates quoted 3 0 2
Median daily rate £100 - £168
90% offered a daily rate of more than £88 - £162
10% offered a daily rate of more than £180 - £174
UK excluding London median daily rate £125 £120 £125
% change year-on-year
+4.16% -4.00%
Number of hourly rates quoted 1 4 1
Median hourly rate £15.50 £10.75 £15.00
Median hourly rate % change year-on-year
+44.18% -28.33%
UK excluding London median hourly rate £13.50 £13.00 £14.00
% change year-on-year
+3.84% -7.14%
Service Desk Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South Wales
Contract IT job ads with a match in the
Job Titles category
495 575 623
As % of all contract IT jobs located in South Wales 98.02% 95.67% 97.65%
Number of daily rates quoted 327 431 434
Median daily rate £370 £350 £365
Median daily rate % change year-on-year
+5.71% -4.10%
90% offered a daily rate of more than £185 £200 £190
10% offered a daily rate of more than £500 £450 £475
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 29 29 21
Median hourly rate £12.50 £12.00 £14.25
Median hourly rate % change year-on-year
+4.16% -15.78%
90% offered a hourly rate of more than £9.50 £9.00 £10.00
10% offered a hourly rate of more than £70.00 £17.50 £25.00
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

Service Desk Analyst
Jobs Demand Trend in South Wales

The demand trend of IT contracts across the South Wales region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in South Wales

Service Desk Analyst
Daily Rate Trend in South Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South Wales region.

Service Desk Analyst Daily Rate Trend in South Wales

Service Desk Analyst
Daily Rate Histogram in South Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the South Wales region over the 3 months to 29 July 2016.

Service Desk Analyst Daily Rate Histogram in South Wales

Service Desk Analyst
Hourly Rate Trend in South Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South Wales region.

Service Desk Analyst Hourly Rate Trend in South Wales

Service Desk Analyst
Contract Job Locations in South Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the South Wales region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +9 3 £93 - 3
Newport - 1 £200 -
Service Desk Analyst
Wales

Service Desk Analyst Skill Set
Top 22 Related IT Skills in South Wales

For the 6 months to 29 July 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Wales region featuring Service Desk Analyst in the job title.

1 17 (94.44%) Windows
2 16 (88.89%) Active Directory
2 16 (88.89%) Windows 7
3 13 (72.22%) ITSM
4 8 (44.44%) Incident Management
4 8 (44.44%) ITIL
4 8 (44.44%) Windows XP
5 6 (33.33%) Statistics
6 3 (16.67%) Migration
7 2 (11.11%) Windows Server
7 2 (11.11%) Windows 8
7 2 (11.11%) Apple
8 1 (5.56%) Service Management
8 1 (5.56%) MS Exchange
8 1 (5.56%) VoIP
8 1 (5.56%) Microsoft
8 1 (5.56%) SAP
8 1 (5.56%) Citrix
8 1 (5.56%) Apple iOS
8 1 (5.56%) Office 365
8 1 (5.56%) VMware
8 1 (5.56%) Android

Service Desk Analyst Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) MS Exchange
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 1 (5.56%) VoIP
Miscellaneous
1 6 (33.33%) Statistics
Operating Systems
1 17 (94.44%) Windows
2 16 (88.89%) Windows 7
3 8 (44.44%) Windows XP
4 2 (11.11%) Windows 8
4 2 (11.11%) Windows Server
5 1 (5.56%) Android
5 1 (5.56%) Apple iOS
Processes & Methodologies
1 13 (72.22%) ITSM
2 8 (44.44%) Incident Management
2 8 (44.44%) ITIL
3 3 (16.67%) Migration
4 1 (5.56%) Service Management
System Software
1 16 (88.89%) Active Directory
Vendors
1 2 (11.11%) Apple
2 1 (5.56%) Citrix
2 1 (5.56%) Microsoft
2 1 (5.56%) SAP
2 1 (5.56%) VMware
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