South Yorkshire Problem Management Contracts

The table below looks at the demand for Problem Management skills within the South Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Problem Management over the 3 months to 10 October 2008 with a comparison to the same period last year.

Problem Management
Location Basildon Bedford Bedfordshire Berkshire Birmingham Bournemouth Bracknell Brentwood Bristol Buckinghamshire Cambridgeshire Canary Wharf Chelmsford Cheltenham Cheshire Chester Chesterfield City of London Colchester Crewe Derby Derbyshire Docklands, London Dorset East Midlands East of England Edinburgh England Essex Feltham Glasgow Gloucester Gloucestershire Hammersmith Harrogate Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Hounslow Ilford Ipswich Kent Lancashire Leeds Leicestershire Liverpool Livingston London Luton M4 Corridor Maidstone Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Norfolk North Lanarkshire North West North Yorkshire Northampton Northamptonshire Northwich Norwich Nottingham Nottinghamshire Oxfordshire Peterborough Poole Reading Scotland Sheffield Slough Solihull Somerset South East South West South Yorkshire Suffolk Surrey Swansea Swindon Tadworth UK Uxbridge Wales Warwick Warwickshire Watford West Lothian West Midlands West Wales West Yorkshire Wilmslow Wiltshire Windsor Yorkshire	3 months to 10 Oct 2008	Same period last year
Rank	39	42
Rank change on same period last year	+3
Matching contract IT job ads	7	12
As % of all UK contract IT job ads sampled	0.010 %	0.012 %
As % of the category below	3.465 %	3.871 %
Daily rates quoted	3	5
Average minimum daily rate	£263	£288
Average daily rate	£265	£304
% change on same period last year	-12.82 %
Average maximum daily rate	£267	£320
UK excluding London average daily rate	£297	£309
% change on same period last year	-3.59 %
Hourly rates quoted	1	3
Average minimum hourly rate	£35.00	£27.00
Average hourly rate	£36.50	£27.50
% change on same period last year	+32.72 %
Average maximum hourly rate	£38.00	£28.00
UK excluding London average hourly rate	£25.49	£23.49
% change on same period last year	+8.51 %
Processes & Methodologies South Yorkshire
Matching contract IT job ads	202	310
As % of all UK contract IT job ads sampled	0.284 %	0.313 %
Daily rates quoted	48	54
Average minimum daily rate	£314	£320
Average daily rate	£337	£337
% change on same period last year	+0.02 %
Average maximum daily rate	£360	£354
UK excluding London average daily rate	£377	£370
% change on same period last year	+1.87 %
Hourly rates quoted	57	45
Average minimum hourly rate	£25.80	£29.66
Average hourly rate	£26.64	£30.96
% change on same period last year	-13.95 %
Average maximum hourly rate	£27.48	£32.26
UK excluding London average hourly rate	£29.44	£30.00
% change on same period last year	-1.89 %
Problem Management Yorkshire

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Problem Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Problem Management across the South Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the South Yorkshire region.

Problem Management
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the South Yorkshire region over the 3 months to 10 October 2008.

Problem Management
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the South Yorkshire region.

Problem Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the South Yorkshire region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Sheffield	+5	6	£265	-12.82 %

Problem Management Yorkshire

Problem Management
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT contractor jobs across the South Yorkshire region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 11 (73.33 %) ITIL 2 4 (26.67 %) Incident Management 2 4 (26.67 %) Remedy 2 4 (26.67 %) UNIX 3 3 (20.00 %) MS Office 3 3 (20.00 %) Retail 3 3 (20.00 %) Service Delivery 4 2 (13.33 %) Service Management 4 2 (13.33 %) assyst 4 2 (13.33 %) ITIL Certification 4 2 (13.33 %) HP 4 2 (13.33 %) Lotus 4 2 (13.33 %) Java 4 2 (13.33 %) Lotus Notes 4 2 (13.33 %) Microsoft

4 2 (13.33 %) Active Directory 5 1 (6.667 %) OpenView 5 1 (6.667 %) CCNA 5 1 (6.667 %) MS Excel 5 1 (6.667 %) TCP/IP 5 1 (6.667 %) DNS 5 1 (6.667 %) SLA 5 1 (6.667 %) Cisco 5 1 (6.667 %) SQL 5 1 (6.667 %) SQL Server 5 1 (6.667 %) Business Objects 5 1 (6.667 %) Windows 5 1 (6.667 %) PRINCE2 5 1 (6.667 %) NHS 5 1 (6.667 %) PRINCE

Problem Management
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT contractor jobs across the South Yorkshire region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms 1 2 (13.33 %) Lotus Notes	Applications 1 3 (20.00 %) MS Office 2 1 (6.667 %) MS Excel
Business Applications 1 2 (13.33 %) assyst	Communications & Networking 1 1 (6.667 %) TCP/IP 1 1 (6.667 %) DNS 1 1 (6.667 %) Firewall
Database & Business Intelligence 1 1 (6.667 %) SQL Server 1 1 (6.667 %) BusinessObjects	General 1 3 (20.00 %) Retail 2 1 (6.667 %) Health
Job Titles 1 5 (33.33 %) Analyst 1 5 (33.33 %) Service Manager 2 3 (20.00 %) Support Analyst 2 3 (20.00 %) Operations Manager 3 2 (13.33 %) Services Delivery Manager 3 2 (13.33 %) ITIL Manager 3 2 (13.33 %) Delivery Manager 3 2 (13.33 %) ITIL Service Manager 3 2 (13.33 %) Applications Support 4 1 (6.667 %) Applications Consultant 4 1 (6.667 %) Service Analyst 4 1 (6.667 %) Support Consultant 4 1 (6.667 %) Process Analyst 4 1 (6.667 %) Helpdesk Analyst 4 1 (6.667 %) 1st Line Support 4 1 (6.667 %) Consultant 4 1 (6.667 %) Applications Support Analyst 4 1 (6.667 %) Helpdesk Support 4 1 (6.667 %) Service Desk Analyst 4 1 (6.667 %) Helpdesk Support Analyst	Miscellaneous 1 1 (6.667 %) NHS 1 1 (6.667 %) Informatics
Operating Systems 1 4 (26.67 %) UNIX 2 1 (6.667 %) Windows 2 1 (6.667 %) Windows Server 2003 2 1 (6.667 %) Windows 2000 Server	Processes & Methodologies 1 11 (73.33 %) ITIL 2 4 (26.67 %) Incident Management 3 3 (20.00 %) Service Delivery 4 2 (13.33 %) Service Management 5 1 (6.667 %) Change Management 5 1 (6.667 %) PRINCE2 5 1 (6.667 %) PRINCE
Programming Languages 1 2 (13.33 %) Java 2 1 (6.667 %) SQL	Qualifications 1 2 (13.33 %) ITIL Certification 2 1 (6.667 %) MBCS 2 1 (6.667 %) Degree 2 1 (6.667 %) CITP 2 1 (6.667 %) CCNA 2 1 (6.667 %) Cisco Certification 2 1 (6.667 %) PRINCE2 Certification
Quality Assurance & Compliance 1 1 (6.667 %) SLA 1 1 (6.667 %) QA	System Software 1 2 (13.33 %) Active Directory
Systems Management 1 1 (6.667 %) OpenView	Vendors 1 4 (26.67 %) Remedy 2 2 (13.33 %) Lotus 2 2 (13.33 %) Microsoft 2 2 (13.33 %) HP 3 1 (6.667 %) Nokia 3 1 (6.667 %) Business Objects 3 1 (6.667 %) Cisco 3 1 (6.667 %) Altiris