The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 45 36 24
Rank change year-on-year
-9 -12
Contract jobs citing Service Management 6 4 9
As % of all contract IT jobs located in South Yorkshire 1.41% 1.19% 3.57%
As % of the Processes & Methodologies category 1.85% 2.15% 4.92%
Number of daily rates quoted 3 4 5
Average daily rate
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£120 £273 £175
Average daily rate % change year-on-year
-56.04% +56.00%
UK excluding London average daily rate £375 £350 £361
% change year-on-year
+7.14% -3.11%
Number of hourly rates quoted 2 0 1
Average hourly rate £12.50 - £100.00
UK excluding London average hourly rate £13.35 £19.00 £16.65
% change year-on-year
-29.73% +14.11%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Yorkshire region.

Processes & Methodologies Category
South Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
324 186 183
As % of all contract IT jobs located in South Yorkshire 76.24% 55.52% 72.62%
Number of daily rates quoted 227 101 115
Average daily rate £373 £305 £325
Average daily rate % change year-on-year
+22.33% -6.30%
90% offered a daily rate of more than £250 £180 £175
10% offered a daily rate of more than £500 £425 £500
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 5 11 14
Average hourly rate £16.25 £14.50 £26.00
Average hourly rate % change year-on-year
+12.06% -44.23%
90% offered a hourly rate of more than £12.50 £10.00 £12.44
10% offered a hourly rate of more than £25.00 £25.60 £40.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Yorkshire

Service Management
Daily Rate Trend in South Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Yorkshire region.

Service Management Daily Rate Trend in South Yorkshire

Service Management
Hourly Rate Trend in South Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Yorkshire region.

Service Management Hourly Rate Trend in South Yorkshire

Service Management
Contract Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South Yorkshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield 0 6 £120 -54.45%
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 29 May 2015, IT contractor jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 12 (75.00%) ITIL
2 7 (43.75%) ITIL Certification
3 6 (37.50%) Service Delivery
3 6 (37.50%) Active Directory
3 6 (37.50%) Windows
3 6 (37.50%) LAN
3 6 (37.50%) Windows 7
4 5 (31.25%) SLA
4 5 (31.25%) Stakeholder Management
5 4 (25.00%) Internet
5 4 (25.00%) Supplier Management
5 4 (25.00%) MS Exchange
5 4 (25.00%) ADSL
5 4 (25.00%) ITIL V3
5 4 (25.00%) Windows 8
6 3 (18.75%) Problem Management
6 3 (18.75%) Asset Management
6 3 (18.75%) ISO/IEC 20000
6 3 (18.75%) SC Cleared
6 3 (18.75%) Security Cleared
7 2 (12.50%) ITSM
7 2 (12.50%) NHS
7 2 (12.50%) Microsoft
7 2 (12.50%) MS Office
7 2 (12.50%) WAN
7 2 (12.50%) MS Excel
7 2 (12.50%) Windows XP
8 1 (6.25%) Incident Management
8 1 (6.25%) Matrix Management
8 1 (6.25%) Release Management

Service Management
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 29 May 2015, IT contractor jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
Applications
1 2 (12.50%) MS Office
1 2 (12.50%) MS Excel
Communications & Networking
1 6 (37.50%) LAN
2 4 (25.00%) Internet
2 4 (25.00%) ADSL
3 2 (12.50%) WAN
Job Titles
1 7 (43.75%) Service Manager
2 6 (37.50%) Service Desk Analyst
2 6 (37.50%) Delivery Manager
2 6 (37.50%) Analyst
2 6 (37.50%) Service Analyst
2 6 (37.50%) Services Delivery Manager
3 3 (18.75%) Service Transition Manager
3 3 (18.75%) Change and Configuration Manager
3 3 (18.75%) Configuration Manager
3 3 (18.75%) Transition Manager
3 3 (18.75%) Change Manager
4 1 (6.25%) Service Desk Manager
4 1 (6.25%) ITIL Configuration Manager
4 1 (6.25%) ITIL Manager
Miscellaneous
1 2 (12.50%) NHS
Operating Systems
1 6 (37.50%) Windows
1 6 (37.50%) Windows 7
2 4 (25.00%) Windows 8
3 2 (12.50%) Windows XP
Processes & Methodologies
1 12 (75.00%) ITIL
2 6 (37.50%) Service Delivery
3 5 (31.25%) Stakeholder Management
4 4 (25.00%) Supplier Management
4 4 (25.00%) ITIL V3
5 3 (18.75%) Problem Management
5 3 (18.75%) Asset Management
6 2 (12.50%) ITSM
7 1 (6.25%) Incident Management
7 1 (6.25%) Matrix Management
7 1 (6.25%) Release Management
7 1 (6.25%) Stakeholder Engagement
7 1 (6.25%) Service Desk Management
Qualifications
1 7 (43.75%) ITIL Certification
2 3 (18.75%) SC Cleared
2 3 (18.75%) Security Cleared
Quality Assurance & Compliance
1 5 (31.25%) SLA
2 3 (18.75%) ISO/IEC 20000
System Software
1 6 (37.50%) Active Directory
Vendors
1 2 (12.50%) Microsoft