The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Management
Yorkshire / South Yorkshire
Rank 42 37 34
Rank change year-on-year
-5 -3
Contract jobs citing Service Management 13 11 6
As % of all contract IT jobs located in South Yorkshire 2.51% 2.06% 1.90%
As % of the Processes & Methodologies category 3.02% 2.72% 2.54%
Number of daily rates quoted 7 7 4
Median daily rate £240 £388 £335
Median daily rate % change year-on-year
-38.06% +15.67%
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 2 3 1
Median hourly rate £22.00 £14.00 £15.79
Median hourly rate % change year-on-year
+57.14% -11.33%
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Yorkshire region.

Processes & Methodologies Category
South Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
431 404 236
As % of all contract IT jobs located in South Yorkshire 83.37% 75.80% 74.92%
Number of daily rates quoted 293 276 157
Median daily rate £425 £410 £325
Median daily rate % change year-on-year
+3.65% +26.15%
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £550 £587 £500
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 8 20 8
Median hourly rate £21.50 £14.00 £15.00
Median hourly rate % change year-on-year
+53.57% -6.66%
90% offered a hourly rate of more than £17.50 £9.00 £10.30
10% offered a hourly rate of more than £31.80 £25.00 £20.40
UK excluding London median hourly rate £34.75 £39.00 £25.50
% change year-on-year
-10.89% +52.94%

Service Management
Jobs Demand Trend in South Yorkshire

The demand trend of contract jobs across the South Yorkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Yorkshire

Service Management
Daily Rate Trend in South Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Yorkshire region.

Service Management Daily Rate Trend in South Yorkshire

Service Management
Daily Rate Histogram in South Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South Yorkshire region over the 3 months to 18 January 2017.

Service Management Daily Rate Histogram in South Yorkshire

Service Management
Hourly Rate Trend in South Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Yorkshire region.

Service Management Hourly Rate Trend in South Yorkshire

Service Management
Contract Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South Yorkshire region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -3 9 £220 -45.51% 1
Barnsley +2 2 £310 -4.61%
Doncaster - 2 - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 18 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Yorkshire region with a requirement for Service Management.

1 20 (80.00%) ITIL
2 12 (48.00%) Active Directory
3 9 (36.00%) MS PowerPoint
4 8 (32.00%) Microsoft
5 7 (28.00%) MS Excel
5 7 (28.00%) Windows
5 7 (28.00%) ITIL Certification
5 7 (28.00%) Problem Management
5 7 (28.00%) Security Cleared
6 6 (24.00%) VMware Infrastructure
6 6 (24.00%) SC Cleared
6 6 (24.00%) Root Cause Analysis
6 6 (24.00%) Exchange Server 2013
6 6 (24.00%) Exchange Server 2007
6 6 (24.00%) VMware
6 6 (24.00%) SLA
6 6 (24.00%) MS Exchange
7 5 (20.00%) Internet
7 5 (20.00%) Windows 7
8 4 (16.00%) Virtual Machines
8 4 (16.00%) SharePoint 2010
8 4 (16.00%) SharePoint
8 4 (16.00%) Agile Software Development
9 3 (12.00%) Incident Management
9 3 (12.00%) QA
9 3 (12.00%) Java
9 3 (12.00%) MS Office
9 3 (12.00%) SOAP
9 3 (12.00%) Web Services
9 3 (12.00%) Project Management

Service Management
Top Related IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (24.00%) Exchange Server 2007
1 6 (24.00%) Exchange Server 2013
1 6 (24.00%) MS Exchange
2 4 (16.00%) SharePoint
2 4 (16.00%) SharePoint 2010
Applications
1 9 (36.00%) MS PowerPoint
2 7 (28.00%) MS Excel
3 3 (12.00%) MS Office
Cloud Services
1 1 (4.00%) GitHub
1 1 (4.00%) SaaS
Communications & Networking
1 5 (20.00%) Internet
2 1 (4.00%) LAN
Database & Business Intelligence
1 2 (8.00%) Big Data
Development Applications
1 2 (8.00%) FitNesse
1 2 (8.00%) JUnit
1 2 (8.00%) NUnit
1 2 (8.00%) Selenium
2 1 (4.00%) Cucumber
2 1 (4.00%) Hudson
2 1 (4.00%) Jenkins
General
1 1 (4.00%) Aerospace
1 1 (4.00%) Finance
1 1 (4.00%) Telecoms
Job Titles
1 10 (40.00%) Service Desk Support
2 9 (36.00%) Analyst
3 8 (32.00%) Service Analyst
3 8 (32.00%) Service Desk Analyst
4 6 (24.00%) IT Support
5 5 (20.00%) 1st/2nd Line Service Desk Analyst
5 5 (20.00%) 2nd Line Service Desk Analyst
6 3 (12.00%) 1st Line Service Desk Analyst
6 3 (12.00%) IT Engineer
6 3 (12.00%) IT Support Engineer
6 3 (12.00%) Service Desk Engineer
6 3 (12.00%) Support Engineer
7 2 (8.00%) 1st/2nd Line Support
7 2 (8.00%) 1st/2nd Line Support Analyst
7 2 (8.00%) 2nd Line Support
7 2 (8.00%) 2nd Line Support Analyst
7 2 (8.00%) IT Analyst
7 2 (8.00%) IT Support Analyst
7 2 (8.00%) Service Desk Support Analyst
8 1 (4.00%) Active Directory Analyst
Libraries, Frameworks & Software Standards
1 3 (12.00%) REST
1 3 (12.00%) SOAP
1 3 (12.00%) Web Services
2 2 (8.00%) Apache CXF
3 1 (4.00%) Java EE
3 1 (4.00%) WSDL
3 1 (4.00%) XML
3 1 (4.00%) XSD
Miscellaneous
1 1 (4.00%) Analytical Skills
1 1 (4.00%) Blackberry
1 1 (4.00%) Data Centre
1 1 (4.00%) Mobile App
Operating Systems
1 7 (28.00%) Windows
2 5 (20.00%) Windows 7
3 1 (4.00%) Linux
3 1 (4.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 20 (80.00%) ITIL
2 7 (28.00%) Problem Management
3 6 (24.00%) Root Cause Analysis
4 4 (16.00%) Agile Software Development
5 3 (12.00%) Incident Management
5 3 (12.00%) Project Management
6 2 (8.00%) BDD
6 2 (8.00%) Build Automation
6 2 (8.00%) Business Analysis
6 2 (8.00%) Continuous Improvement
6 2 (8.00%) Data Protection
6 2 (8.00%) DevOps
6 2 (8.00%) Migration
6 2 (8.00%) Open Source
6 2 (8.00%) Refactoring
6 2 (8.00%) Service Delivery
6 2 (8.00%) Stakeholder Management
6 2 (8.00%) TDD
6 2 (8.00%) Test Automation
6 2 (8.00%) Waterfall
Programming Languages
1 3 (12.00%) Java
Qualifications
1 7 (28.00%) ITIL Certification
1 7 (28.00%) Security Cleared
2 6 (24.00%) SC Cleared
3 1 (4.00%) CTC Cleared
3 1 (4.00%) Degree
Quality Assurance & Compliance
1 6 (24.00%) SLA
2 3 (12.00%) QA
System Software
1 12 (48.00%) Active Directory
2 6 (24.00%) VMware Infrastructure
3 4 (16.00%) Virtual Machines
Vendors
1 8 (32.00%) Microsoft
2 6 (24.00%) VMware
3 2 (8.00%) ServiceNow
4 1 (4.00%) Red Hat