The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 34 26 20
Rank change year-on-year
-8 -6
Contract jobs citing Service Management 5 12 26
As % of all contract IT jobs located in South Yorkshire 1.47% 4.10% 7.08%
As % of the Processes & Methodologies category 2.10% 6.03% 9.89%
Number of daily rates quoted 4 7 13
Average daily rate
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of your Daily Rate
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£330 £275 £150
Average daily rate % change year-on-year
+20.00% +83.33%
90% offered a daily rate of more than £273 £207 £131
10% offered a daily rate of more than £388 £407 £195
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1 0 1
Average hourly rate £15.79 - £20.50
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Yorkshire region.

Processes & Methodologies Category
South Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
238 199 263
As % of all contract IT jobs located in South Yorkshire 70.21% 67.92% 71.66%
Number of daily rates quoted 148 113 127
Average daily rate £350 £325 £300
Average daily rate % change year-on-year
+7.69% +8.33%
90% offered a daily rate of more than £250 £180 £150
10% offered a daily rate of more than £500 £500 £425
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 18 22 24
Average hourly rate £30.00 £29.00 £22.50
Average hourly rate % change year-on-year
+3.44% +28.88%
90% offered a hourly rate of more than £14.28 £10.46 £13.50
10% offered a hourly rate of more than £38.00 £35.00 £26.00
UK excluding London average hourly rate £25.00 £27.50 £29.50
% change year-on-year
-9.09% -6.77%

Service Management
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Yorkshire

Service Management
Daily Rate Trend in South Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Yorkshire region.

Service Management Daily Rate Trend in South Yorkshire

Service Management
Daily Rate Histogram in South Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South Yorkshire region over the 3 months to 26 November 2014.

Service Management Daily Rate Histogram in South Yorkshire

Service Management
Hourly Rate Trend in South Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Yorkshire region.

Service Management Hourly Rate Trend in South Yorkshire

Service Management
Contract Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South Yorkshire region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -9 4 £335 +21.81% 1
Doncaster - - - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 26 November 2014, IT contractor jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 11 (68.75%) ITIL
2 8 (50.00%) SLA
3 6 (37.50%) Stakeholder Management
4 4 (25.00%) NHS
4 4 (25.00%) Service Delivery
4 4 (25.00%) People Management
5 2 (12.50%) Security Cleared
5 2 (12.50%) Incident Management
5 2 (12.50%) Firewall
5 2 (12.50%) ITIL Certification
5 2 (12.50%) Microsoft
5 2 (12.50%) MS Office
5 2 (12.50%) Project Management
5 2 (12.50%) Analytical Skills
6 1 (6.25%) XML
6 1 (6.25%) Cisco
6 1 (6.25%) Java
6 1 (6.25%) MySQL
6 1 (6.25%) Oracle
6 1 (6.25%) SQL Server
6 1 (6.25%) UNIX
6 1 (6.25%) Linux
6 1 (6.25%) Apache
6 1 (6.25%) Tomcat
6 1 (6.25%) LAN
6 1 (6.25%) WAN
6 1 (6.25%) ISO 9000
6 1 (6.25%) HTTP
6 1 (6.25%) TCP/IP
6 1 (6.25%) VPN

Service Management
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 26 November 2014, IT contractor jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) Apache
1 1 (6.25%) Tomcat
Applications
1 2 (12.50%) MS Office
Communications & Networking
1 2 (12.50%) Firewall
2 1 (6.25%) LAN
2 1 (6.25%) WAN
2 1 (6.25%) HTTP
2 1 (6.25%) TCP/IP
2 1 (6.25%) VPN
2 1 (6.25%) HTTPS
2 1 (6.25%) SSL
2 1 (6.25%) Internet
2 1 (6.25%) IP Telephony
2 1 (6.25%) SSH
2 1 (6.25%) Wi-Fi
2 1 (6.25%) Wireless
2 1 (6.25%) PuTTY
Database & Business Intelligence
1 1 (6.25%) MySQL
1 1 (6.25%) SQL Server
1 1 (6.25%) Oracle Database 10g
1 1 (6.25%) EDMS
1 1 (6.25%) Oracle Database 11g
1 1 (6.25%) Oracle Database
Development Applications
1 1 (6.25%) LoadRunner
1 1 (6.25%) JIRA
General
1 1 (6.25%) Legal
Job Titles
1 3 (18.75%) Project Manager
1 3 (18.75%) Analyst
1 3 (18.75%) Service Manager
2 2 (12.50%) Service Support Manager
2 2 (12.50%) Support Manager
3 1 (6.25%) Test Analyst
3 1 (6.25%) Support Analyst
3 1 (6.25%) Applications Support
3 1 (6.25%) Service Analyst
3 1 (6.25%) Support Team Leader
3 1 (6.25%) Delivery Manager
3 1 (6.25%) Transition Manager
3 1 (6.25%) ITIL Manager
3 1 (6.25%) Cisco Support
3 1 (6.25%) IT Services Manager
3 1 (6.25%) Senior Analyst
3 1 (6.25%) Services Delivery Manager
3 1 (6.25%) Process Manager
3 1 (6.25%) Service Transition Manager
3 1 (6.25%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 1 (6.25%) XML
1 1 (6.25%) Spring
1 1 (6.25%) Hibernate
Miscellaneous
1 4 (25.00%) NHS
2 2 (12.50%) Analytical Skills
3 1 (6.25%) Blackberry
Operating Systems
1 1 (6.25%) UNIX
1 1 (6.25%) Linux
1 1 (6.25%) Debian
Processes & Methodologies
1 11 (68.75%) ITIL
2 6 (37.50%) Stakeholder Management
3 4 (25.00%) Service Delivery
3 4 (25.00%) People Management
4 2 (12.50%) Incident Management
4 2 (12.50%) Project Management
5 1 (6.25%) Change Management
5 1 (6.25%) CMMI
5 1 (6.25%) Automated Testing
5 1 (6.25%) Problem Management
5 1 (6.25%) Network Architecture
Programming Languages
1 1 (6.25%) Java
1 1 (6.25%) Shell Script
Qualifications
1 2 (12.50%) Security Cleared
1 2 (12.50%) ITIL Certification
2 1 (6.25%) CCNA
2 1 (6.25%) Cisco Certification
2 1 (6.25%) SC Cleared
2 1 (6.25%) CTC Cleared
Quality Assurance & Compliance
1 8 (50.00%) SLA
2 1 (6.25%) ISO 9000
2 1 (6.25%) COBIT
Systems Management
1 1 (6.25%) Hyperic
Vendors
1 2 (12.50%) Microsoft
2 1 (6.25%) Cisco
2 1 (6.25%) Oracle
2 1 (6.25%) HP
2 1 (6.25%) CheckPoint
2 1 (6.25%) Red Hat