The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 47 39 32
Rank change year-on-year
-8 -7
Contract jobs citing Service Management 12 22 8
As % of all contract IT jobs located in South Yorkshire 1.94% 3.88% 2.14%
As % of the Processes & Methodologies category 2.56% 4.70% 2.91%
Number of daily rates quoted 1 17 8
Median daily rate £625 £320 £326
Median daily rate % change year-on-year
+95.31% -1.91%
UK excluding London median daily rate £400 £390 £365
% change year-on-year
+2.56% +6.84%
Number of hourly rates quoted 7 4 0
Median hourly rate £14.00 £19.00 -
Median hourly rate % change year-on-year
-26.31% -
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Yorkshire region.

Processes & Methodologies Category
South Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
469 468 275
As % of all contract IT jobs located in South Yorkshire 76.01% 82.54% 73.73%
Number of daily rates quoted 322 356 165
Median daily rate £450 £400 £325
Median daily rate % change year-on-year
+12.50% +23.07%
90% offered a daily rate of more than £300 £270 £225
10% offered a daily rate of more than £550 £550 £425
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 24 22 15
Median hourly rate £25.00 £15.00 £19.00
Median hourly rate % change year-on-year
+66.66% -21.05%
90% offered a hourly rate of more than £13.80 £10.50 £13.98
10% offered a hourly rate of more than £50.00 £28.00 £25.00
UK excluding London median hourly rate £32.50 £34.00 £25.75
% change year-on-year
-4.41% +32.03%

Service Management
Jobs Demand Trend in South Yorkshire

The demand trend of contract jobs across the South Yorkshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Yorkshire

Service Management
Daily Rate Trend in South Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Yorkshire region.

Service Management Daily Rate Trend in South Yorkshire

Service Management
Hourly Rate Trend in South Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Yorkshire region.

Service Management Hourly Rate Trend in South Yorkshire

Service Management
Hourly Rate Histogram in South Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South Yorkshire region over the 3 months to 30 September 2016.

Service Management Hourly Rate Histogram in South Yorkshire

Service Management
Contract Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South Yorkshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -8 6 £625 +26.26%
Doncaster -5 3 - -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 30 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South Yorkshire region with a requirement for Service Management.

1 27 (81.82%) ITIL
2 13 (39.39%) Microsoft
3 10 (30.30%) MS Office
4 9 (27.27%) MS Excel
5 8 (24.24%) Active Directory
5 8 (24.24%) Project Management
6 7 (21.21%) Internet
6 7 (21.21%) Cloud Computing
7 6 (18.18%) SC Cleared
7 6 (18.18%) Security Cleared
7 6 (18.18%) Cisco
7 6 (18.18%) MS PowerPoint
8 5 (15.15%) Workflow
8 5 (15.15%) Finance
8 5 (15.15%) Incident Management
8 5 (15.15%) SharePoint
8 5 (15.15%) ITIL Certification
8 5 (15.15%) Analytical Skills
9 4 (12.12%) Office 365
9 4 (12.12%) SharePoint 2010
9 4 (12.12%) Windows
9 4 (12.12%) MS Exchange
9 4 (12.12%) SLA
9 4 (12.12%) Cisco Certification
9 4 (12.12%) CCNA
9 4 (12.12%) ITSM
10 3 (9.09%) Financial Institution
10 3 (9.09%) Firewall
10 3 (9.09%) Cisco IPCC
10 3 (9.09%) VMware

Service Management
Top Related IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (15.15%) SharePoint
2 4 (12.12%) MS Exchange
2 4 (12.12%) SharePoint 2010
3 3 (9.09%) Exchange Server 2007
3 3 (9.09%) Exchange Server 2013
Applications
1 10 (30.30%) MS Office
2 9 (27.27%) MS Excel
3 6 (18.18%) MS PowerPoint
Cloud Services
1 7 (21.21%) Cloud Computing
2 4 (12.12%) Office 365
3 1 (3.03%) IaaS
3 1 (3.03%) PaaS
3 1 (3.03%) SaaS
Communications & Networking
1 7 (21.21%) Internet
2 3 (9.09%) Cisco ASA
2 3 (9.09%) Firewall
2 3 (9.09%) Telepresence
3 2 (6.06%) Broadband
3 2 (6.06%) ISDN
3 2 (6.06%) PSTN
3 2 (6.06%) Wi-Fi
3 2 (6.06%) Wireless
4 1 (3.03%) LAN
General
1 5 (15.15%) Finance
2 3 (9.09%) Financial Institution
2 3 (9.09%) Telecoms
3 1 (3.03%) Aerospace
Job Titles
1 11 (33.33%) Analyst
1 11 (33.33%) Service Analyst
1 11 (33.33%) Service Desk Analyst
2 10 (30.30%) Service Desk Support
3 6 (18.18%) 1st/2nd Line Service Desk Analyst
3 6 (18.18%) 1st/2nd Line Support
3 6 (18.18%) 1st/2nd Line Support Analyst
3 6 (18.18%) 2nd Line Service Desk Analyst
3 6 (18.18%) 2nd Line Support
3 6 (18.18%) 2nd Line Support Analyst
3 6 (18.18%) Service Desk Support Analyst
3 6 (18.18%) Technical Manager
4 5 (15.15%) Engagement Manager
5 4 (12.12%) Technical Services Manager
6 3 (9.09%) Administrator
6 3 (9.09%) Firewall Specialist
6 3 (9.09%) Project Manager
6 3 (9.09%) Service Manager
6 3 (9.09%) Technical Project Manager
6 3 (9.09%) Video Conferencing Technician
Miscellaneous
1 5 (15.15%) Analytical Skills
2 3 (9.09%) Video Conferencing
3 2 (6.06%) Blackberry
3 2 (6.06%) Handset
3 2 (6.06%) Statistics
4 1 (3.03%) CMDB
4 1 (3.03%) Data Centre
4 1 (3.03%) Management Information System
Operating Systems
1 4 (12.12%) Windows
2 2 (6.06%) Windows 7
3 1 (3.03%) Windows XP
Processes & Methodologies
1 27 (81.82%) ITIL
2 8 (24.24%) Project Management
3 5 (15.15%) Incident Management
3 5 (15.15%) Workflow
4 4 (12.12%) ITSM
5 3 (9.09%) Problem Management
5 3 (9.09%) Root Cause Analysis
5 3 (9.09%) Stakeholder and Relationship Management
5 3 (9.09%) Stakeholder Engagement
6 2 (6.06%) Change Control
6 2 (6.06%) Continuous Improvement
6 2 (6.06%) Kalman Filter
6 2 (6.06%) Service Delivery
6 2 (6.06%) Stakeholder Management
6 2 (6.06%) Web Filtering
7 1 (3.03%) Agile Software Development
7 1 (3.03%) Configuration Management
7 1 (3.03%) Release Management
7 1 (3.03%) Scrum
7 1 (3.03%) Service Design
Qualifications
1 6 (18.18%) SC Cleared
1 6 (18.18%) Security Cleared
2 5 (15.15%) ITIL Certification
3 4 (12.12%) CCNA
3 4 (12.12%) Cisco Certification
4 2 (6.06%) BPSS Clearance
Quality Assurance & Compliance
1 4 (12.12%) SLA
System Software
1 8 (24.24%) Active Directory
2 3 (9.09%) Virtual Machines
2 3 (9.09%) VMware Infrastructure
3 1 (3.03%) Virtual Desktop
Systems Management
1 3 (9.09%) Cisco CUCM
1 3 (9.09%) Cisco IPCC
2 1 (3.03%) Unicenter
Vendors
1 13 (39.39%) Microsoft
2 6 (18.18%) Cisco
3 3 (9.09%) CheckPoint
3 3 (9.09%) Polycom
3 3 (9.09%) Verint
3 3 (9.09%) VMware
4 2 (6.06%) SolarWinds
5 1 (3.03%) CA
5 1 (3.03%) Peregrine
5 1 (3.03%) Remedy
5 1 (3.03%) ServiceNow