The table below looks at the statistics for Service Management skills in IT contracts advertised for the South Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 36 32 34
Rank change year-on-year
-4 +2
Contract jobs citing Service Management 13 10 6
As % of all contract IT jobs located in South Yorkshire 2.65% 2.93% 1.71%
As % of the Processes & Methodologies category 3.52% 3.65% 2.64%
Number of daily rates quoted 11 7 5
Average daily rate £325 £335 £325
Average daily rate % change year-on-year
-2.98% +3.07%
90% offered a daily rate of more than £225 £320 £145
10% offered a daily rate of more than £480 £381 £435
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 1 1 0
Average hourly rate £14.00 £15.79 -
Average hourly rate % change year-on-year
-11.33% -
UK excluding London average hourly rate £14.00 £15.40 £15.50
% change year-on-year
-9.06% -0.67%
Service Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South Yorkshire region.

Processes & Methodologies Category
South Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
369 274 227
As % of all contract IT jobs located in South Yorkshire 75.31% 80.35% 64.86%
Number of daily rates quoted 262 177 115
Average daily rate £400 £325 £325
Average daily rate % change year-on-year
+23.07% -
90% offered a daily rate of more than £263 £250 £180
10% offered a daily rate of more than £575 £463 £425
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 9 11 16
Average hourly rate £14.00 £15.79 £18.00
Average hourly rate % change year-on-year
-11.33% -12.27%
90% offered a hourly rate of more than £9.00 £10.35 £11.50
10% offered a hourly rate of more than £25.60 £30.00 £29.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the South Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in South Yorkshire

Service Management
Daily Rate Trend in South Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South Yorkshire region.

Service Management Daily Rate Trend in South Yorkshire

Service Management
Daily Rate Histogram in South Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South Yorkshire region over the 3 months to 10 February 2016.

Service Management Daily Rate Histogram in South Yorkshire

Service Management
Hourly Rate Trend in South Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South Yorkshire region.

Service Management Hourly Rate Trend in South Yorkshire

Service Management
Contract Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the South Yorkshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -8 9 £388 +17.42%
Doncaster -1 3 £225 -50.00%
Barnsley - 1 £325 -
Service Management
Yorkshire

Service Management
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 10 February 2016, IT contractor jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (57.69%) ITIL
2 7 (26.92%) Configuration Management
2 7 (26.92%) Change Management
2 7 (26.92%) Problem Management
3 6 (23.08%) Windows
4 5 (19.23%) Linux
4 5 (19.23%) Internet
4 5 (19.23%) Red Hat
4 5 (19.23%) Finance
4 5 (19.23%) Incident Management
4 5 (19.23%) Red Hat Enterprise Linux
4 5 (19.23%) Data Centre
4 5 (19.23%) Data Centre Operations
5 4 (15.38%) Software Asset Management
5 4 (15.38%) Capacity Management
5 4 (15.38%) Quality Management
5 4 (15.38%) Wi-Fi
5 4 (15.38%) Asset Management
5 4 (15.38%) Active Directory
5 4 (15.38%) HP
5 4 (15.38%) LAN
6 3 (11.54%) Microsoft
6 3 (11.54%) FrontRange
6 3 (11.54%) Banking
6 3 (11.54%) Electronics
6 3 (11.54%) Telecoms
6 3 (11.54%) ServiceNow
6 3 (11.54%) Software Licensing
6 3 (11.54%) BPSS Clearance
7 2 (7.69%) IT Asset Management

Service Management
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South Yorkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 2 (7.69%) MS Excel
1 2 (7.69%) MS Office
Cloud Services
1 2 (7.69%) IaaS
1 2 (7.69%) Office 365
2 1 (3.85%) Amazon AWS
2 1 (3.85%) Google Cloud Platform
Communications & Networking
1 5 (19.23%) Internet
2 4 (15.38%) LAN
2 4 (15.38%) Wi-Fi
3 2 (7.69%) Cisco IOS
3 2 (7.69%) Firewall
3 2 (7.69%) IP Telephony
3 2 (7.69%) Wireless
4 1 (3.85%) DNS
4 1 (3.85%) HTTP
4 1 (3.85%) VPN
4 1 (3.85%) WAN
General
1 5 (19.23%) Finance
2 3 (11.54%) Banking
2 3 (11.54%) Electronics
2 3 (11.54%) Telecoms
Job Titles
1 7 (26.92%) Analyst
2 4 (15.38%) Service Analyst
2 4 (15.38%) Service Desk Analyst
3 3 (11.54%) Data Centre Engineer
3 3 (11.54%) Help Desk Analyst
3 3 (11.54%) Service Manager
4 2 (7.69%) Asset Management Analyst
4 2 (7.69%) Project Manager
4 2 (7.69%) Server Engineer
4 2 (7.69%) Service Desk Supervisor
4 2 (7.69%) Software Analyst
5 1 (3.85%) 2nd Line Support
5 1 (3.85%) Administrator
5 1 (3.85%) Cisco Specialist
5 1 (3.85%) Data Administrator
5 1 (3.85%) Delivery Manager
5 1 (3.85%) Infrastructure Engineer
5 1 (3.85%) ITIL Manager
5 1 (3.85%) Network Specialist
5 1 (3.85%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 1 (3.85%) Web Services
Miscellaneous
1 5 (19.23%) Data Centre
2 2 (7.69%) Blackberry
2 2 (7.69%) CESG
2 2 (7.69%) Smartphone
2 2 (7.69%) Statistics
3 1 (3.85%) CMDB
3 1 (3.85%) Management Information System
3 1 (3.85%) Mobile App
Operating Systems
1 6 (23.08%) Windows
2 5 (19.23%) Linux
2 5 (19.23%) Red Hat Enterprise Linux
3 1 (3.85%) Unix
3 1 (3.85%) Windows 7
3 1 (3.85%) Windows 8
3 1 (3.85%) Windows Server
3 1 (3.85%) Windows Server 2003
3 1 (3.85%) Windows Server 2008
3 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 15 (57.69%) ITIL
2 7 (26.92%) Change Management
2 7 (26.92%) Configuration Management
2 7 (26.92%) Problem Management
3 5 (19.23%) Data Centre Operations
3 5 (19.23%) Incident Management
4 4 (15.38%) Asset Management
4 4 (15.38%) Capacity Management
4 4 (15.38%) Quality Management
4 4 (15.38%) Software Asset Management
5 3 (11.54%) Software Licensing
6 2 (7.69%) Coaching
6 2 (7.69%) Disaster Recovery
6 2 (7.69%) IT Asset Management
6 2 (7.69%) ITSM
6 2 (7.69%) Project Management
6 2 (7.69%) Service Continuity Management
6 2 (7.69%) Supplier Management
6 2 (7.69%) Workflow
7 1 (3.85%) Migration
Qualifications
1 3 (11.54%) BPSS Clearance
2 1 (3.85%) CCNP
2 1 (3.85%) Cisco Certification
2 1 (3.85%) DBS Check
2 1 (3.85%) ITIL Certification
2 1 (3.85%) Microsoft Certification
Quality Assurance & Compliance
1 2 (7.69%) RMADS
System Software
1 4 (15.38%) Active Directory
2 1 (3.85%) VMware Infrastructure
Systems Management
1 1 (3.85%) SCCM
1 1 (3.85%) ThinApp
Vendors
1 5 (19.23%) Red Hat
2 4 (15.38%) HP
3 3 (11.54%) FrontRange
3 3 (11.54%) Microsoft
3 3 (11.54%) ServiceNow
4 2 (7.69%) Apple
4 2 (7.69%) Cisco
5 1 (3.85%) CheckPoint
5 1 (3.85%) Google
5 1 (3.85%) Rackspace
5 1 (3.85%) VMware