The first table below looks at the demand for CRM skills in IT contracts advertised for the Staffordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Staffordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 13 30 38
Rank change year-on-year
+17 +8
Contract jobs citing CRM 6 6 2
As % of all contract IT jobs located in Staffordshire 6.818% 2.804% 0.913%
As % of the Processes & Methodologies category 9.231% 4.286% 1.481%
Number of daily rates quoted 6 4 2
Average daily rate £275 £284 £388
Average daily rate % change year-on-year
-3.08% -26.77%
90% offered a daily rate of more than £213 £275 £310
10% offered a daily rate of more than £425 £298 £466
UK excluding London average daily rate £400 £413 £400
% change year-on-year
-3.03% +3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
Staffordshire
Contract IT job ads with a match in the
Processes & Methodologies category
65 140 135
As % of all contract IT jobs located in Staffordshire 73.86% 65.42% 61.64%
Number of daily rates quoted 41 56 50
Average daily rate £325 £290 £300
Average daily rate % change year-on-year
+12.06% -3.33%
90% offered a daily rate of more than £215 £235 £225
10% offered a daily rate of more than £425 £370 £425
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 4 10 5
Average hourly rate £21.29 £20.26 £24.75
Average hourly rate % change year-on-year
+5.10% -18.16%
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
CRM
West Midlands

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Staffordshire CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Staffordshire region.

Staffordshire CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Staffordshire region over the 3 months to 23 May 2013.

Staffordshire CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Staffordshire region.

Staffordshire CRM Hourly Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Staffordshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Stoke-on-Trent +7 3 £275 -5.98%
Burton-upon-Trent 0 1 £425 -
CRM
West Midlands

CRM
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Staffordshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 4 (50.00%) Dynamics CRM
2 3 (37.50%) Analytics
2 3 (37.50%) SQL Server Reporting Services
2 3 (37.50%) Marketing
3 2 (25.00%) Business Analysis
3 2 (25.00%) Stakeholder Management
3 2 (25.00%) Process Management
3 2 (25.00%) Management Information System
3 2 (25.00%) UML
3 2 (25.00%) MS Excel
3 2 (25.00%) Business Intelligence
3 2 (25.00%) Microsoft
3 2 (25.00%) NHS
3 2 (25.00%) Extranet
3 2 (25.00%) Pharmaceutical
3 2 (25.00%) Business Transformation
4 1 (12.50%) Dynamics AX
4 1 (12.50%) ISEB
4 1 (12.50%) SharePoint
4 1 (12.50%) E-Commerce
4 1 (12.50%) ERP
4 1 (12.50%) Risk Management
4 1 (12.50%) Workflow
4 1 (12.50%) Finance
4 1 (12.50%) Manufacturing
4 1 (12.50%) Retail
4 1 (12.50%) Document Management
4 1 (12.50%) Software Testing
4 1 (12.50%) User Acceptance Testing
4 1 (12.50%) Test Scripting

CRM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Staffordshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) SharePoint
Applications
1 2 (25.00%) MS Excel
Business Applications
1 4 (50.00%) Dynamics CRM
2 1 (12.50%) Dynamics AX
Communications & Networking
1 2 (25.00%) Extranet
Database & Business Intelligence
1 3 (37.50%) SQL Server Reporting Services
General
1 3 (37.50%) Marketing
2 2 (25.00%) Pharmaceutical
3 1 (12.50%) Finance
3 1 (12.50%) Manufacturing
3 1 (12.50%) Retail
Job Titles
1 6 (75.00%) Analyst
2 3 (37.50%) Business Analyst
3 2 (25.00%) Report Analyst
3 2 (25.00%) Database Analyst
4 1 (12.50%) Programme Manager
4 1 (12.50%) Test Analyst
4 1 (12.50%) Consultant
4 1 (12.50%) IT Programme Manager
4 1 (12.50%) Programme Director
4 1 (12.50%) CRM Consultant
4 1 (12.50%) Project Director
4 1 (12.50%) UML Business Analyst
4 1 (12.50%) Report Writer
Miscellaneous
1 2 (25.00%) Management Information System
1 2 (25.00%) NHS
Processes & Methodologies
1 3 (37.50%) Analytics
2 2 (25.00%) Business Analysis
2 2 (25.00%) Stakeholder Management
2 2 (25.00%) Process Management
2 2 (25.00%) UML
2 2 (25.00%) Business Intelligence
2 2 (25.00%) Business Transformation
3 1 (12.50%) E-Commerce
3 1 (12.50%) ERP
3 1 (12.50%) Risk Management
3 1 (12.50%) Workflow
3 1 (12.50%) Document Management
3 1 (12.50%) Software Testing
3 1 (12.50%) User Acceptance Testing
3 1 (12.50%) Test Scripting
3 1 (12.50%) Time Management
3 1 (12.50%) Test Strategy
Qualifications
1 1 (12.50%) ISEB
Vendors
1 2 (25.00%) Microsoft