The table below looks at the statistics for CRM skills in IT contracts advertised for the Staffordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
West Midlands / Staffordshire
Rank 15 - 15
Rank change year-on-year
- 0
Contract jobs citing CRM 12 0 3
As % of all contract IT jobs located in Staffordshire 6.42% - 3.57%
As % of the Processes & Methodologies category 8.96% - 5.26%
Number of daily rates quoted 12 0 3
Median daily rate £381 - £275
UK excluding London median daily rate £400 £410 £400
% change year-on-year
-2.43% +2.50%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £31.00 £19.50 £20.00
% change year-on-year
+59.01% -2.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Contract IT job ads with a match in the
Processes & Methodologies category
134 105 57
As % of all contract IT jobs located in Staffordshire 71.66% 77.21% 67.86%
Number of daily rates quoted 94 75 40
Median daily rate £345 £375 £350
Median daily rate % change year-on-year
-8.00% +7.14%
90% offered a daily rate of more than £250 £279 £275
10% offered a daily rate of more than £480 £450 £450
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 7 4 2
Median hourly rate £55.00 £20.00 £12.25
Median hourly rate % change year-on-year
+175.00% +63.26%
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

CRM
Jobs Demand Trend in Staffordshire

The demand trend of contract jobs across the Staffordshire region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Staffordshire

CRM
Daily Rate Trend in Staffordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Staffordshire region.

CRM Daily Rate Trend in Staffordshire

CRM
Daily Rate Histogram in Staffordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Staffordshire region over the 3 months to 19 January 2017.

CRM Daily Rate Histogram in Staffordshire

CRM
Hourly Rate Trend in Staffordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Staffordshire region.

CRM Hourly Rate Trend in Staffordshire

CRM
Contract Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Staffordshire region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stoke-on-Trent - 8 £359 -
CRM
West Midlands

CRM
Top 30 Related IT Skills in Staffordshire

For the 6 months to 19 January 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Staffordshire region with a requirement for CRM.

1 19 (76.00%) Dynamics CRM
2 17 (68.00%) Microsoft
3 11 (44.00%) Agile Software Development
4 6 (24.00%) Service Management
4 6 (24.00%) Wiki
4 6 (24.00%) SLA
4 6 (24.00%) ITIL
5 5 (20.00%) JavaScript
6 4 (16.00%) HTML
6 4 (16.00%) CSS
6 4 (16.00%) Stakeholder Management
7 3 (12.00%) JIRA
7 3 (12.00%) ERP
7 3 (12.00%) .NET
8 2 (8.00%) MySQL
8 2 (8.00%) SQL
8 2 (8.00%) OO
8 2 (8.00%) Retail
8 2 (8.00%) Software Engineering
8 2 (8.00%) Use Case
8 2 (8.00%) Business Analysis
8 2 (8.00%) Degree
8 2 (8.00%) Scrum
8 2 (8.00%) jQuery
8 2 (8.00%) Continuous Integration
8 2 (8.00%) Continuous Improvement
8 2 (8.00%) User Stories
9 1 (4.00%) Apache ServiceMix
9 1 (4.00%) Performance Tuning
9 1 (4.00%) Performance Monitoring

CRM
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Apache ServiceMix
1 1 (4.00%) BizTalk Server
1 1 (4.00%) IIS
1 1 (4.00%) JBoss
1 1 (4.00%) WordPress
Applications
1 1 (4.00%) MS Excel
1 1 (4.00%) MS Visio
Business Applications
1 19 (76.00%) Dynamics CRM
Communications & Networking
1 1 (4.00%) Network Security
Database & Business Intelligence
1 2 (8.00%) MySQL
Development Applications
1 3 (12.00%) JIRA
2 1 (4.00%) Git (software)
2 1 (4.00%) Jenkins
General
1 2 (8.00%) Retail
2 1 (4.00%) Games
2 1 (4.00%) Local Government
2 1 (4.00%) Pharmaceutical
Job Titles
1 13 (52.00%) Analyst
2 11 (44.00%) CRM Analyst
3 6 (24.00%) Developer
3 6 (24.00%) Service Analyst
3 6 (24.00%) Service Desk Analyst
4 4 (16.00%) Business Analyst
4 4 (16.00%) CRM Developer
4 4 (16.00%) Dynamics CRM Developer
5 3 (12.00%) CRM Business Analyst
6 2 (8.00%) Architect
6 2 (8.00%) Test Analyst
7 1 (4.00%) DBA
7 1 (4.00%) Enterprise Architect
7 1 (4.00%) Integration Architect
7 1 (4.00%) IT Manager
7 1 (4.00%) IT Project Manager
7 1 (4.00%) PHP Developer
7 1 (4.00%) Project Manager
7 1 (4.00%) Solutions Architect
7 1 (4.00%) SQL DBA
Libraries, Frameworks & Software Standards
1 4 (16.00%) CSS
1 4 (16.00%) HTML
2 3 (12.00%) .NET
3 2 (8.00%) jQuery
4 1 (4.00%) EDI
4 1 (4.00%) JSON
4 1 (4.00%) Node.js
4 1 (4.00%) Web Services
Miscellaneous
1 6 (24.00%) Wiki
2 1 (4.00%) Analytical Skills
2 1 (4.00%) Computer Science
2 1 (4.00%) Digital Media
2 1 (4.00%) IVR
2 1 (4.00%) Virtual Team
Operating Systems
1 1 (4.00%) Linux
Processes & Methodologies
1 11 (44.00%) Agile Software Development
2 6 (24.00%) ITIL
2 6 (24.00%) Service Management
3 4 (16.00%) Stakeholder Management
4 3 (12.00%) ERP
5 2 (8.00%) Business Analysis
5 2 (8.00%) Continuous Improvement
5 2 (8.00%) Continuous Integration
5 2 (8.00%) OO
5 2 (8.00%) Scrum
5 2 (8.00%) Software Engineering
5 2 (8.00%) Use Case
5 2 (8.00%) User Stories
6 1 (4.00%) Business Process Mapping
6 1 (4.00%) Capacity Management
6 1 (4.00%) DevOps
6 1 (4.00%) Performance Monitoring
6 1 (4.00%) Performance Tuning
6 1 (4.00%) Release Management
6 1 (4.00%) SDLC
Programming Languages
1 5 (20.00%) JavaScript
2 2 (8.00%) SQL
3 1 (4.00%) C#
3 1 (4.00%) Java
3 1 (4.00%) PHP
Qualifications
1 2 (8.00%) Degree
2 1 (4.00%) ISEB
Quality Assurance & Compliance
1 6 (24.00%) SLA
Vendors
1 17 (68.00%) Microsoft
2 1 (4.00%) MuleSoft
2 1 (4.00%) WSO2