The table below looks at the statistics for CRM skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 32 27 42
Rank change year-on-year
-5 +15
Contract jobs citing CRM 109 125 61
As % of all contract IT jobs located in the West Midlands 4.71% 5.34% 3.44%
As % of the Processes & Methodologies category 6.33% 7.07% 5.10%
Number of daily rates quoted 58 67 26
Average daily rate
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of your Daily Rate
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£378 £375 £416
Average daily rate % change year-on-year
+0.66% -9.90%
90% offered a daily rate of more than £288 £303 £275
10% offered a daily rate of more than £538 £546 £464
UK excluding London average daily rate £395 £388 £380
% change year-on-year
+1.93% +1.97%
Number of hourly rates quoted 0 1 3
Average hourly rate - £23.00 £23.00
UK excluding London average hourly rate £17.00 £20.00 £30.00
% change year-on-year
-15.00% -33.33%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1721 1769 1197
As % of all contract IT jobs located in the West Midlands 74.37% 75.60% 67.47%
Number of daily rates quoted 1072 925 590
Average daily rate £375 £375 £360
Average daily rate % change year-on-year
- +4.16%
90% offered a daily rate of more than £260 £250 £244
10% offered a daily rate of more than £525 £501 £525
UK excluding London average daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 68 142 61
Average hourly rate £28.50 £33.55 £37.80
Average hourly rate % change year-on-year
-15.05% -11.24%
UK excluding London average hourly rate £30.00 £27.50 £30.50
% change year-on-year
+9.09% -9.83%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the West Midlands region.

CRM Daily Rate Trend in the West Midlands

CRM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the West Midlands region over the 3 months to 6 July 2015.

CRM Daily Rate Histogram in the West Midlands

CRM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the West Midlands region.

CRM Hourly Rate Trend in the West Midlands

CRM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +12 40 £350 -27.83% 22
Coventry -1 22 £350 -16.66% 4
Staffordshire +6 13 £413 +3.12% 9
Shropshire +3 7 £350 -
Warwickshire -23 3 - - 4
Worcestershire +5 2 £350 -6.66% 1
West Bromwich - 1 £480 -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 July 2015, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 101 (43.16%) Dynamics CRM
2 91 (38.89%) Microsoft
3 48 (20.51%) .NET
4 43 (18.38%) SharePoint
5 39 (16.67%) MS Excel
6 35 (14.96%) SQL Server
7 30 (12.82%) Agile Software Development
8 29 (12.39%) SAP
9 28 (11.97%) SQL
9 28 (11.97%) Project Management
9 28 (11.97%) Finance
10 26 (11.11%) Stakeholder Management
11 25 (10.68%) Migration
11 25 (10.68%) C#
12 21 (8.97%) ERP
13 20 (8.55%) SQL Server Reporting Services
13 20 (8.55%) Dynamics AX
13 20 (8.55%) SQL Server Integration Services
13 20 (8.55%) Microsoft Azure
14 19 (8.12%) TOGAF
14 19 (8.12%) PRINCE2
15 18 (7.69%) Business Intelligence
16 16 (6.84%) Content Management
17 15 (6.41%) BizTalk Server
17 15 (6.41%) Data Warehouse
17 15 (6.41%) Windows
17 15 (6.41%) HTML
17 15 (6.41%) JavaScript
18 14 (5.98%) SQL Server Analysis Services
18 14 (5.98%) Data Migration

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 July 2015, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 43 (18.38%) SharePoint
2 15 (6.41%) BizTalk Server
3 9 (3.85%) CMS
4 8 (3.42%) NServiceBus
5 7 (2.99%) SharePoint 2013
6 6 (2.56%) SAS
7 3 (1.28%) IIS
7 3 (1.28%) WebSphere
7 3 (1.28%) Lync
7 3 (1.28%) Umbraco
8 2 (0.85%) WordPress
8 2 (0.85%) Sitecore CMS
8 2 (0.85%) SharePoint 2010
8 2 (0.85%) Joomla!
9 1 (0.43%) SharePoint Server
9 1 (0.43%) Apache
9 1 (0.43%) NetWeaver
9 1 (0.43%) Oracle Self-Service HR
Applications
1 39 (16.67%) MS Excel
2 3 (1.28%) MS Project
2 3 (1.28%) MS Office
2 3 (1.28%) MS PowerPoint
3 2 (0.85%) InfoPath
3 2 (0.85%) MS Visio
4 1 (0.43%) PowerPivot
4 1 (0.43%) Photoshop
Business Applications
1 101 (43.16%) Dynamics CRM
2 20 (8.55%) Dynamics AX
3 12 (5.13%) SAP CRM
4 4 (1.71%) Oracle EBS
4 4 (1.71%) Oracle EBS R12
5 3 (1.28%) SAP ERP
5 3 (1.28%) Oracle CRM
5 3 (1.28%) SAP SD
5 3 (1.28%) Exstream
6 2 (0.85%) Maximo
6 2 (0.85%) Line 500
7 1 (0.43%) Sage 1000
7 1 (0.43%) SAP IS-U
7 1 (0.43%) SAP xRPM
7 1 (0.43%) SAP BPC
7 1 (0.43%) Oracle Payables
7 1 (0.43%) Oracle Internet Expenses
7 1 (0.43%) SAP PM
7 1 (0.43%) Oracle HRMS
7 1 (0.43%) Oracle Payroll
Cloud Services
1 20 (8.55%) Microsoft Azure
2 4 (1.71%) SaaS
2 4 (1.71%) PaaS
3 1 (0.43%) Office 365
3 1 (0.43%) Cloud Computing
Communications & Networking
1 4 (1.71%) Internet
1 4 (1.71%) H.323
1 4 (1.71%) Cisco ICM
2 2 (0.85%) MPLS
2 2 (0.85%) SMTP
2 2 (0.85%) DNS
2 2 (0.85%) SSL
3 1 (0.43%) Intranet
3 1 (0.43%) SMS
3 1 (0.43%) Extranet
3 1 (0.43%) Network Security
Database & Business Intelligence
1 35 (14.96%) SQL Server
2 20 (8.55%) SQL Server Reporting Services
2 20 (8.55%) SQL Server Integration Services
3 15 (6.41%) Data Warehouse
4 14 (5.98%) SQL Server Analysis Services
5 8 (3.42%) Big Data
6 5 (2.14%) Relational Database
6 5 (2.14%) SQL Server 2008
7 4 (1.71%) SQL Server 2005
7 4 (1.71%) SAP BW
8 3 (1.28%) MS Access
9 2 (0.85%) MySQL
9 2 (0.85%) Crystal Reports
9 2 (0.85%) Oracle Reports
9 2 (0.85%) RDBMS
10 1 (0.43%) ROLAP
10 1 (0.43%) MOLAP
10 1 (0.43%) SQL Server 2000
10 1 (0.43%) SAP BI
10 1 (0.43%) EDMS
Development Applications
1 6 (2.56%) Visual Studio
2 3 (1.28%) Oracle Forms
2 3 (1.28%) Team Foundation Server
3 2 (0.85%) MorphX
4 1 (0.43%) JIRA
4 1 (0.43%) LSMW
4 1 (0.43%) SQL Server Management Studio (SSMS)
General
1 28 (11.97%) Finance
2 12 (5.13%) Advertising
3 8 (3.42%) Marketing
4 7 (2.99%) Retail
5 6 (2.56%) Billing
5 6 (2.56%) Automotive
6 5 (2.14%) Law
6 5 (2.14%) Local Government
7 2 (0.85%) Legal
7 2 (0.85%) Back Office
8 1 (0.43%) Manufacturing
8 1 (0.43%) Publishing
8 1 (0.43%) Banking
Job Titles
1 58 (24.79%) Developer
2 47 (20.09%) Architect
3 38 (16.24%) Analyst
4 28 (11.97%) Project Manager
5 20 (8.55%) Business Analyst
6 17 (7.26%) Consultant
7 15 (6.41%) CRM Developer
8 14 (5.98%) Solutions Architect
9 13 (5.56%) .NET Developer
10 12 (5.13%) Dynamics CRM Developer
11 9 (3.85%) CRM Architect
11 9 (3.85%) Microsoft Developer
11 9 (3.85%) Technical Architect
12 8 (3.42%) Trainer
12 8 (3.42%) Enterprise Architect
13 7 (2.99%) CRM Project Manager
13 7 (2.99%) Implementation Analyst
13 7 (2.99%) IT Project Manager
13 7 (2.99%) Senior Manager
13 7 (2.99%) CRM Consultant
Libraries, Frameworks & Software Standards
1 48 (20.51%) .NET
2 15 (6.41%) HTML
3 14 (5.98%) CSS
4 10 (4.27%) ASP.NET
5 8 (3.42%) Web Services
6 7 (2.99%) .NET Framework
7 6 (2.56%) ASP.NET MVC
8 5 (2.14%) ASP.NET Web Forms
9 4 (1.71%) Entity Framework
9 4 (1.71%) HTML5
9 4 (1.71%) WCF
9 4 (1.71%) jQuery
9 4 (1.71%) XML
9 4 (1.71%) SOAP
9 4 (1.71%) VXML
10 3 (1.28%) WinForms
10 3 (1.28%) RabbitMQ
10 3 (1.28%) CSS3
11 2 (0.85%) ASP.NET MVC 3
11 2 (0.85%) KnockoutJS
Miscellaneous
1 7 (2.99%) Replication
2 6 (2.56%) Performance Metrics
3 5 (2.14%) Analytical Skills
4 3 (1.28%) User Experience
4 3 (1.28%) NHS
4 3 (1.28%) Visualisation
5 2 (0.85%) Social Media
5 2 (0.85%) Data Centre
5 2 (0.85%) Mathematics
5 2 (0.85%) FMCG
5 2 (0.85%) Mobile App
5 2 (0.85%) Enterprise Software
6 1 (0.43%) DataPower
6 1 (0.43%) iPad
6 1 (0.43%) New Media
6 1 (0.43%) Management Information System
6 1 (0.43%) IVR
6 1 (0.43%) Graphic Design
Operating Systems
1 15 (6.41%) Windows
2 1 (0.43%) Linux
2 1 (0.43%) VMS
2 1 (0.43%) Windows Server 2003
2 1 (0.43%) Windows Server 2008
2 1 (0.43%) Windows 7
2 1 (0.43%) Windows 8
Processes & Methodologies
1 30 (12.82%) Agile Software Development
2 28 (11.97%) Project Management
3 26 (11.11%) Stakeholder Management
4 25 (10.68%) Migration
5 21 (8.97%) ERP
6 19 (8.12%) PRINCE2
6 19 (8.12%) TOGAF
7 18 (7.69%) Business Intelligence
8 16 (6.84%) Content Management
9 14 (5.98%) Data Migration
10 13 (5.56%) TDD
11 12 (5.13%) Enterprise Architecture
12 11 (4.70%) PRINCE
13 10 (4.27%) Information Security
14 9 (3.85%) Business Analysis
14 9 (3.85%) SOA
14 9 (3.85%) ITIL
14 9 (3.85%) Validation
14 9 (3.85%) Change Management
15 8 (3.42%) E-Commerce
Programming Languages
1 28 (11.97%) SQL
2 25 (10.68%) C#
3 15 (6.41%) JavaScript
4 9 (3.85%) Java
5 6 (2.56%) T-SQL
5 6 (2.56%) ABAP
6 3 (1.28%) PL/SQL
7 2 (0.85%) C
7 2 (0.85%) X++
7 2 (0.85%) PowerShell
7 2 (0.85%) VBScript
7 2 (0.85%) VB.NET
8 1 (0.43%) PHP
8 1 (0.43%) Apex Code
8 1 (0.43%) Python
Qualifications
1 10 (4.27%) Microsoft Certification
2 8 (3.42%) Degree
3 4 (1.71%) PRINCE2 Certification
4 3 (1.28%) CCNP
4 3 (1.28%) CCIP
4 3 (1.28%) Cisco Certification
4 3 (1.28%) Security Cleared
5 2 (0.85%) SC Cleared
5 2 (0.85%) ISEB
6 1 (0.43%) ISEB Practitioner
Quality Assurance & Compliance
1 5 (2.14%) QA
2 4 (1.71%) SLA
System Software
1 9 (3.85%) Active Directory
Systems Management
1 4 (1.71%) Cisco UCCE
1 4 (1.71%) HP Quality Center
1 4 (1.71%) Cisco CUCM
2 3 (1.28%) SolarWinds Orion
3 2 (0.85%) SCCM
4 1 (0.43%) Kibana
Vendors
1 91 (38.89%) Microsoft
2 29 (12.39%) SAP
3 11 (4.70%) Oracle
4 8 (3.42%) Salesforce.com
5 7 (2.99%) Cisco
6 5 (2.14%) HP
6 5 (2.14%) JD Edwards
6 5 (2.14%) Sage
7 4 (1.71%) Teradata
7 4 (1.71%) Aprimo
7 4 (1.71%) IBM
7 4 (1.71%) Verint
8 3 (1.28%) Business Objects
8 3 (1.28%) SolarWinds
9 2 (0.85%) Tableau
9 2 (0.85%) Sitecore
9 2 (0.85%) Juniper
9 2 (0.85%) Informatica
10 1 (0.43%) EMC
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £350.00 per annum
Posted: 18 hours ago
West Midlands
TEKsystems
Posted: 6 days ago
Worcestershire
Nigel Frank International Limited - Newcastle
Rate: £350 - £450 per day
Posted: 10 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £160 - £250 per day
Posted: 18 days ago
Warwickshire
Nigel Frank International Limited - Newcastle
Rate: £350 - £375 per day
Posted: 20 days ago
Coventry
Nigel Frank International Limited - Newcastle
Rate: £200 - £250 per day
Posted: 20 days ago
Staffordshire
Nigel Frank International Limited - Newcastle
Rate: £350 - £375 per annum
Posted: 21 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £250 - £300 per day
Posted: 21 days ago
West Midlands
Nigel Frank International Limited - Newcastle
Rate: £300 - £350 per day
Posted: 25 days ago
Coventry
First Recruitment Group
Rate: £200 - £325 per day
Posted: 26 days ago