The table below looks at the statistics for CRM skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
England / West Midlands
Rank 25 52 41
Rank change year-on-year
+27 -11
Contract jobs citing CRM 138 77 72
As % of all contract IT jobs located in the West Midlands 5.85% 3.17% 3.39%
As % of the Processes & Methodologies category 7.41% 3.93% 4.68%
Number of daily rates quoted 89 42 42
Median daily rate £415 £415 £365
Median daily rate % change year-on-year
- +13.69%
90% offered a daily rate of more than £260 £300 £260
10% offered a daily rate of more than £550 £550 £680
UK excluding London median daily rate £401 £405 £400
% change year-on-year
-0.92% +1.25%
Number of hourly rates quoted 2 0 0
Median hourly rate £16.00 - -
UK excluding London median hourly rate £31.00 £19.50 £20.00
% change year-on-year
+59.01% -2.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1863 1960 1540
As % of all contract IT jobs located in the West Midlands 79.04% 80.76% 72.40%
Number of daily rates quoted 1162 1071 923
Median daily rate £415 £400 £375
Median daily rate % change year-on-year
+3.75% +6.66%
90% offered a daily rate of more than £285 £275 £225
10% offered a daily rate of more than £550 £550 £500
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 53 64 95
Median hourly rate £25.00 £20.00 £25.00
Median hourly rate % change year-on-year
+25.00% -20.00%
90% offered a hourly rate of more than £15.04 £11.67 £13.00
10% offered a hourly rate of more than £55.00 £42.95 £37.50
UK excluding London median hourly rate £35.00 £40.00 £25.25
% change year-on-year
-12.50% +58.41%

CRM
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the West Midlands region.

CRM Daily Rate Trend in the West Midlands

CRM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the West Midlands region over the 3 months to 21 January 2017.

CRM Daily Rate Histogram in the West Midlands

CRM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the West Midlands region.

CRM Hourly Rate Trend in the West Midlands

CRM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +16 42 £438 +5.42% 14
Coventry -1 35 £400 -3.03% 5
Warwickshire +3 16 £366 -13.82%
Staffordshire - 13 £363 - 1
Wolverhampton +5 2 £449 +8.78%
Herefordshire - 2 £500 -
Worcestershire - 2 - - 2
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 January 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for CRM.

1 207 (67.87%) Dynamics CRM
2 167 (54.75%) Microsoft
3 155 (50.82%) Agile Software Development
4 86 (28.20%) JavaScript
5 79 (25.90%) .NET
6 68 (22.30%) HTML
7 67 (21.97%) CSS
8 59 (19.34%) Microsoft Azure
9 53 (17.38%) Finance
10 49 (16.07%) SQL
11 48 (15.74%) ASP.NET Web API
12 44 (14.43%) MS Excel
13 39 (12.79%) Migration
14 35 (11.48%) Data Migration
15 34 (11.15%) Visual Studio
16 33 (10.82%) Advertising
17 32 (10.49%) Web Development
18 30 (9.84%) .NET Framework
18 30 (9.84%) Dynamics AX
18 30 (9.84%) ASP.NET
18 30 (9.84%) Visual Studio Team System
19 29 (9.51%) MVC
19 29 (9.51%) Marketing
20 28 (9.18%) TDD
20 28 (9.18%) ERP
20 28 (9.18%) BDD
21 27 (8.85%) WCF
21 27 (8.85%) SharePoint
22 26 (8.52%) Project Management
23 25 (8.20%) Scrum

CRM
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (8.85%) SharePoint
2 21 (6.89%) BizTalk Server
3 8 (2.62%) SAS
4 2 (0.66%) CMS
4 2 (0.66%) WordPress
5 1 (0.33%) Apache
5 1 (0.33%) Confluence
5 1 (0.33%) Elasticsearch
5 1 (0.33%) Exchange Server 2010
5 1 (0.33%) IIS
5 1 (0.33%) MS Exchange
5 1 (0.33%) Mule
5 1 (0.33%) Oracle SOA Suite
5 1 (0.33%) Sitefinity
5 1 (0.33%) Umbraco
Applications
1 44 (14.43%) MS Excel
2 7 (2.30%) MS Office
3 6 (1.97%) SPSS
4 4 (1.31%) MS Visio
5 3 (0.98%) InDesign
5 3 (0.98%) InVision
5 3 (0.98%) Photoshop
5 3 (0.98%) UXPin
6 2 (0.66%) MS PowerPoint
6 2 (0.66%) MS Project
Business Applications
1 207 (67.87%) Dynamics CRM
2 30 (9.84%) Dynamics AX
3 9 (2.95%) SAP CRM
4 6 (1.97%) FastStats
5 3 (0.98%) WebTrends
6 2 (0.66%) SAP PM
6 2 (0.66%) Sentinel
7 1 (0.33%) Oracle Applications
7 1 (0.33%) Oracle EBS R12
7 1 (0.33%) Oracle ERP
7 1 (0.33%) SAP BPC
7 1 (0.33%) SAP IS-U
7 1 (0.33%) SAP SD
Cloud Services
1 59 (19.34%) Microsoft Azure
2 3 (0.98%) Office 365
3 2 (0.66%) Amazon AWS
3 2 (0.66%) Cloud Computing
3 2 (0.66%) SaaS
4 1 (0.33%) GitHub
4 1 (0.33%) IaaS
4 1 (0.33%) PaaS
Communications & Networking
1 20 (6.56%) Network Security
2 4 (1.31%) NAS
3 1 (0.33%) CTI
3 1 (0.33%) DNS
3 1 (0.33%) HTTP
3 1 (0.33%) Intranet
3 1 (0.33%) LDAP
Database & Business Intelligence
1 10 (3.28%) Relational Database
2 8 (2.62%) SQL Server
3 4 (1.31%) MySQL
4 3 (0.98%) BusinessObjects
5 2 (0.66%) Azure SQL Database
5 2 (0.66%) Big Data
5 2 (0.66%) Data Mart
5 2 (0.66%) Data Mining
5 2 (0.66%) Data Warehouse
5 2 (0.66%) DB2
5 2 (0.66%) Informix
5 2 (0.66%) QlikView
5 2 (0.66%) RDBMS
5 2 (0.66%) SQL Server 2008
5 2 (0.66%) SQL Server Reporting Services
6 1 (0.33%) OLAP
6 1 (0.33%) SAP BW
6 1 (0.33%) SAP HANA
6 1 (0.33%) SQL Server Analysis Services
6 1 (0.33%) SQL Server Integration Services
Development Applications
1 34 (11.15%) Visual Studio
2 30 (9.84%) Visual Studio Team System
3 7 (2.30%) JIRA
4 6 (1.97%) Cucumber
4 6 (1.97%) Selenium
5 4 (1.31%) SpecFlow
6 3 (0.98%) Axure RP
6 3 (0.98%) Balsamiq Mockups
6 3 (0.98%) Team Foundation Server
7 2 (0.66%) Git (software)
8 1 (0.33%) Bower
8 1 (0.33%) Fiddler
8 1 (0.33%) gulp
8 1 (0.33%) HP UFT
8 1 (0.33%) Jenkins
8 1 (0.33%) JUnit
8 1 (0.33%) SoapUI
8 1 (0.33%) Xcode
8 1 (0.33%) Yeoman
General
1 53 (17.38%) Finance
2 33 (10.82%) Advertising
3 29 (9.51%) Marketing
4 25 (8.20%) Manufacturing
5 7 (2.30%) Retail
6 5 (1.64%) Automotive
6 5 (1.64%) Banking
7 3 (0.98%) Local Government
7 3 (0.98%) Telecoms
8 2 (0.66%) Back Office
8 2 (0.66%) Billing
8 2 (0.66%) Legal
9 1 (0.33%) Aerospace
9 1 (0.33%) Electronics
9 1 (0.33%) Financial Institution
9 1 (0.33%) Games
Job Titles
1 111 (36.39%) Developer
2 84 (27.54%) CRM Developer
3 61 (20.00%) Analyst
4 59 (19.34%) Dynamics CRM Developer
5 51 (16.72%) Architect
6 40 (13.11%) Microsoft Developer
7 39 (12.79%) CRM Analyst
8 30 (9.84%) Business Analyst
9 20 (6.56%) Consultant
10 19 (6.23%) CRM Business Analyst
10 19 (6.23%) Dynamics AX Architect
11 16 (5.25%) Test Analyst
12 15 (4.92%) CRM Manager
13 14 (4.59%) CRM Architect
14 13 (4.26%) Project Manager
15 12 (3.93%) Tester
16 11 (3.61%) CRM Consultant
17 10 (3.28%) Data Analyst
17 10 (3.28%) Dynamics CRM Architect
18 8 (2.62%) Dynamics CRM Consultant
Libraries, Frameworks & Software Standards
1 79 (25.90%) .NET
2 68 (22.30%) HTML
3 67 (21.97%) CSS
4 48 (15.74%) ASP.NET Web API
5 30 (9.84%) .NET Framework
5 30 (9.84%) ASP.NET
6 27 (8.85%) WCF
7 24 (7.87%) Web Services
8 23 (7.54%) ASP.NET MVC
9 6 (1.97%) jQuery
10 5 (1.64%) REST
11 3 (0.98%) Gherkin
11 3 (0.98%) RESTful
11 3 (0.98%) Sass
11 3 (0.98%) Velocity
12 2 (0.66%) JSON
12 2 (0.66%) LESS
12 2 (0.66%) Node.js
12 2 (0.66%) Oracle Fusion
12 2 (0.66%) SOAP
Miscellaneous
1 19 (6.23%) Analytical Skills
1 19 (6.23%) Data Conversion
1 19 (6.23%) Public Cloud
2 18 (5.90%) Digital Media
3 10 (3.28%) User Experience
4 6 (1.97%) Management Information System
4 6 (1.97%) Wiki
5 5 (1.64%) Mainframe
6 3 (0.98%) Computer Science
6 3 (0.98%) Mathematics
6 3 (0.98%) Statistics
6 3 (0.98%) Visualisation
7 2 (0.66%) Client/Server
7 2 (0.66%) Data Centre
7 2 (0.66%) Data Protection Act
7 2 (0.66%) Mobile App
8 1 (0.33%) Enterprise Software
8 1 (0.33%) EPoS
8 1 (0.33%) NHS
8 1 (0.33%) Private Cloud
Operating Systems
1 5 (1.64%) Windows
2 4 (1.31%) Windows 7
3 1 (0.33%) Android
3 1 (0.33%) Apple iOS
3 1 (0.33%) Linux
3 1 (0.33%) Windows Mobile
3 1 (0.33%) Windows Server
3 1 (0.33%) Windows Server 2008
3 1 (0.33%) Windows Server 2012
Processes & Methodologies
1 155 (50.82%) Agile Software Development
2 39 (12.79%) Migration
3 35 (11.48%) Data Migration
4 32 (10.49%) Web Development
5 29 (9.51%) MVC
6 28 (9.18%) BDD
6 28 (9.18%) ERP
6 28 (9.18%) TDD
7 26 (8.52%) Project Management
8 25 (8.20%) Scrum
9 22 (7.21%) Business Development
10 21 (6.89%) Business Analysis
11 18 (5.90%) Campaign Management
12 16 (5.25%) Business Intelligence
13 15 (4.92%) Data Modelling
13 15 (4.92%) Stakeholder Management
14 14 (4.59%) Functional Testing
14 14 (4.59%) Test Scripting
15 12 (3.93%) Use Case
15 12 (3.93%) Waterfall
Programming Languages
1 86 (28.20%) JavaScript
2 49 (16.07%) SQL
3 22 (7.21%) C#
4 18 (5.90%) Java
4 18 (5.90%) PHP
5 4 (1.31%) C
6 3 (0.98%) T-SQL
7 2 (0.66%) R
8 1 (0.33%) ABAP
8 1 (0.33%) Apple Swift
8 1 (0.33%) Objective-C
8 1 (0.33%) Ruby
Qualifications
1 24 (7.87%) Security Cleared
2 18 (5.90%) SC Cleared
3 8 (2.62%) DV Cleared
4 7 (2.30%) ISEB
5 5 (1.64%) Degree
6 4 (1.31%) ISTQB
7 3 (0.98%) APMP
7 3 (0.98%) Microsoft Certification
8 2 (0.66%) CEH
8 2 (0.66%) CISM
8 2 (0.66%) CISMP
8 2 (0.66%) CISSP
8 2 (0.66%) CRISC
8 2 (0.66%) SAP Certification
9 1 (0.33%) MCP
9 1 (0.33%) Postgraduate
9 1 (0.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (1.97%) SLA
2 5 (1.64%) Data Quality
3 2 (0.66%) Basel II
3 2 (0.66%) GPG13
3 2 (0.66%) HMG Security Policy Framework
3 2 (0.66%) ISO/IEC 27001
3 2 (0.66%) PCI DSS
3 2 (0.66%) RMADS
4 1 (0.33%) QA
System Software
1 7 (2.30%) Active Directory
Systems Management
1 4 (1.31%) HP Quality Center
2 1 (0.33%) Kibana
2 1 (0.33%) logstash
2 1 (0.33%) McAfee ePO
Vendors
1 167 (54.75%) Microsoft
2 19 (6.23%) SAP
3 8 (2.62%) Oracle
4 4 (1.31%) Salesforce.com
5 3 (0.98%) Adobe
5 3 (0.98%) HP
5 3 (0.98%) IBM
6 2 (0.66%) Cognos
6 2 (0.66%) Informatica
6 2 (0.66%) Netezza
6 2 (0.66%) ServiceNow
6 2 (0.66%) Teradata
7 1 (0.33%) Apple
7 1 (0.33%) hybris
7 1 (0.33%) Intel Security
7 1 (0.33%) MuleSoft
7 1 (0.33%) Splunk
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