The table below looks at the statistics for CRM skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 39 22 44
Rank change year-on-year
-17 +22
Contract jobs citing CRM 82 127 55
As % of all contract IT jobs located in the West Midlands 3.85% 6.00% 2.99%
As % of the Processes & Methodologies category 5.66% 8.58% 4.41%
Number of daily rates quoted 48 80 29
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£350 £375 £331
Average daily rate % change year-on-year
-6.66% +13.46%
90% offered a daily rate of more than £275 £275 £222
10% offered a daily rate of more than £575 £525 £520
UK excluding London average daily rate £390 £375 £393
% change year-on-year
+4.00% -4.45%
Number of hourly rates quoted 0 2 1
Average hourly rate - £19.25 £72.50
Average hourly rate % change year-on-year
- -73.44%
UK excluding London average hourly rate £19.50 £15.00 £18.00
% change year-on-year
+30.00% -16.66%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1449 1480 1247
As % of all contract IT jobs located in the West Midlands 68.03% 69.94% 67.88%
Number of daily rates quoted 847 794 615
Average daily rate £375 £350 £338
Average daily rate % change year-on-year
+7.14% +3.70%
90% offered a daily rate of more than £250 £250 £245
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 96 79 108
Average hourly rate £24.00 £31.00 £32.00
Average hourly rate % change year-on-year
-22.58% -3.12%
90% offered a hourly rate of more than £11.50 £11.78 £11.75
10% offered a hourly rate of more than £37.50 £77.50 £36.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the West Midlands region.

CRM Daily Rate Trend in the West Midlands

CRM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the West Midlands region over the 3 months to 28 January 2015.

CRM Daily Rate Histogram in the West Midlands

CRM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the West Midlands region.

CRM Hourly Rate Trend in the West Midlands

CRM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +9 40 £350 -30.00% 26
Coventry -15 7 £400 +10.34% 8
Warwickshire -25 7 £344 +0.36% 7
Worcestershire -4 6 £574 +58.27% 1
Staffordshire +7 3 £275 -24.65% 4
Wolverhampton +2 2 £394 +1.61% 1
Shropshire -9 2 £275 -41.48% 1
Herefordshire - - - -
Solihull - - - - 4
Walsall - - - -
West Bromwich - - - -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 January 2015, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 125 (65.79%) Dynamics CRM
2 103 (54.21%) Microsoft
3 81 (42.63%) .NET
4 57 (30.00%) SharePoint
5 50 (26.32%) SQL Server
6 46 (24.21%) C#
7 42 (22.11%) JavaScript
8 39 (20.53%) Agile Software Development
9 35 (18.42%) Web Services
10 32 (16.84%) MS Excel
11 30 (15.79%) SQL Server Reporting Services
12 29 (15.26%) .NET Framework
13 28 (14.74%) SQL
14 27 (14.21%) Microsoft Azure
15 25 (13.16%) HTML
15 25 (13.16%) Windows
16 24 (12.63%) Visual Studio
17 23 (12.11%) ASP.NET
17 23 (12.11%) Advertising
17 23 (12.11%) Stakeholder Management
18 21 (11.05%) BizTalk Server
19 19 (10.00%) SQL Server Integration Services
19 19 (10.00%) WCF
20 18 (9.47%) Finance
21 17 (8.95%) Silverlight
21 17 (8.95%) SQL Server 2008
22 16 (8.42%) SQL Server Analysis Services
22 16 (8.42%) iPad
23 15 (7.89%) Scrum
23 15 (7.89%) TDD

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 January 2015, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 57 (30.00%) SharePoint
2 21 (11.05%) BizTalk Server
3 14 (7.37%) IIS
4 8 (4.21%) SharePoint 2013
5 3 (1.58%) MS Exchange
5 3 (1.58%) CMS
6 2 (1.05%) Sitecore CMS
6 2 (1.05%) Umbraco
6 2 (1.05%) SharePoint Server
7 1 (0.53%) NetWeaver
7 1 (0.53%) SAS
7 1 (0.53%) Confluence
Applications
1 32 (16.84%) MS Excel
2 2 (1.05%) MS Office
2 2 (1.05%) SPSS
3 1 (0.53%) Acrobat
3 1 (0.53%) MS Project
3 1 (0.53%) Photoshop
3 1 (0.53%) MS Visio
3 1 (0.53%) Adobe Creative Suite
Business Applications
1 125 (65.79%) Dynamics CRM
2 13 (6.84%) Dynamics AX
3 8 (4.21%) SAP CRM
4 3 (1.58%) Maximo
5 2 (1.05%) SAP SD
6 1 (0.53%) Agresso
6 1 (0.53%) SAP ERP
6 1 (0.53%) Magento
6 1 (0.53%) SAP xRPM
Cloud Services
1 27 (14.21%) Microsoft Azure
2 5 (2.63%) Force.com
Communications & Networking
1 2 (1.05%) SAN
1 2 (1.05%) SMS
2 1 (0.53%) Intranet
2 1 (0.53%) Internet
2 1 (0.53%) 3G
2 1 (0.53%) Wi-Fi
2 1 (0.53%) Wireless
2 1 (0.53%) HTTPS
2 1 (0.53%) Broadband
2 1 (0.53%) LTE
2 1 (0.53%) 4G
Database & Business Intelligence
1 50 (26.32%) SQL Server
2 30 (15.79%) SQL Server Reporting Services
3 19 (10.00%) SQL Server Integration Services
4 17 (8.95%) SQL Server 2008
5 16 (8.42%) SQL Server Analysis Services
6 14 (7.37%) SQL Server 2005
7 5 (2.63%) SQL Server 2012
8 3 (1.58%) SQL Server 2000
9 2 (1.05%) Oracle BI EE
9 2 (1.05%) Oracle Discoverer
10 1 (0.53%) SAP BW
10 1 (0.53%) MySQL
10 1 (0.53%) Crystal Reports
10 1 (0.53%) Data Warehouse
10 1 (0.53%) Data Mart
10 1 (0.53%) QlikView
10 1 (0.53%) PostgreSQL
10 1 (0.53%) Oracle Database
10 1 (0.53%) Relational Database
10 1 (0.53%) Base SAS
Development Applications
1 24 (12.63%) Visual Studio
2 13 (6.84%) SpecFlow
3 11 (5.79%) NUnit
3 11 (5.79%) ReSharper
3 11 (5.79%) NCover
3 11 (5.79%) StyleCop
3 11 (5.79%) MSTest
3 11 (5.79%) NDepend
3 11 (5.79%) MSBuild
4 10 (5.26%) Team Foundation Server
5 7 (3.68%) Visual Studio Team System
6 5 (2.63%) NuGet
7 1 (0.53%) JIRA
General
1 23 (12.11%) Advertising
2 18 (9.47%) Finance
3 12 (6.32%) Marketing
4 7 (3.68%) Local Government
5 6 (3.16%) Retail
5 6 (3.16%) Automotive
6 2 (1.05%) Billing
6 2 (1.05%) Legal
6 2 (1.05%) Telecoms
7 1 (0.53%) Manufacturing
7 1 (0.53%) Games
Job Titles
1 66 (34.74%) Developer
2 43 (22.63%) CRM Developer
3 33 (17.37%) Architect
4 30 (15.79%) Dynamics CRM Developer
5 24 (12.63%) Analyst
6 23 (12.11%) Microsoft Developer
7 20 (10.53%) Consultant
8 12 (6.32%) CRM Architect
8 12 (6.32%) Solutions Architect
8 12 (6.32%) Project Manager
9 9 (4.74%) Business Analyst
9 9 (4.74%) Programme Manager
9 9 (4.74%) CRM Consultant
10 8 (4.21%) Microsoft Consultant
10 8 (4.21%) CRM Manager
10 8 (4.21%) Technical Architect
11 7 (3.68%) .NET Developer
12 6 (3.16%) Salesforce.com Consultant
12 6 (3.16%) CRM Analyst
12 6 (3.16%) CRM Solutions Architect
Libraries, Frameworks & Software Standards
1 81 (42.63%) .NET
2 35 (18.42%) Web Services
3 29 (15.26%) .NET Framework
4 25 (13.16%) HTML
5 23 (12.11%) ASP.NET
6 19 (10.00%) WCF
7 17 (8.95%) Silverlight
8 15 (7.89%) CSS
9 8 (4.21%) WPF
10 7 (3.68%) XML
11 6 (3.16%) HTML5
12 5 (2.63%) jQuery
12 5 (2.63%) NHibernate
12 5 (2.63%) ADO.NET Entity Framework
13 4 (2.11%) REST
13 4 (2.11%) XSLT
14 3 (1.58%) Middleware
14 3 (1.58%) SOAP
14 3 (1.58%) WF
15 2 (1.05%) ASP.NET MVC
Miscellaneous
1 16 (8.42%) iPad
2 11 (5.79%) Inversion of Control
3 9 (4.74%) Replication
4 8 (4.21%) Open Source
5 6 (3.16%) Enterprise Software
5 6 (3.16%) NHS
6 3 (1.58%) User Experience
6 3 (1.58%) Analytical Skills
7 1 (0.53%) PMI
7 1 (0.53%) Data Protection Act
7 1 (0.53%) iPhone
7 1 (0.53%) Social Media
Operating Systems
1 25 (13.16%) Windows
2 3 (1.58%) Windows Server 2008
3 2 (1.05%) Windows Server 2012
3 2 (1.05%) Windows Server 2003
4 1 (0.53%) Mac OS X
4 1 (0.53%) Android
Processes & Methodologies
1 39 (20.53%) Agile Software Development
2 23 (12.11%) Stakeholder Management
3 15 (7.89%) Scrum
3 15 (7.89%) TDD
4 14 (7.37%) Workflow
5 13 (6.84%) Technical Architecture
6 12 (6.32%) ATDD
6 12 (6.32%) BDD
6 12 (6.32%) Programme Management
7 11 (5.79%) Migration
7 11 (5.79%) PRINCE2
7 11 (5.79%) Domain-Driven Design
7 11 (5.79%) System Testing
7 11 (5.79%) Don't repeat yourself (DRY)
8 10 (5.26%) Project Management
9 9 (4.74%) E-Commerce
9 9 (4.74%) Unit Testing
9 9 (4.74%) Data Migration
9 9 (4.74%) Mentoring
10 8 (4.21%) Business Intelligence
Programming Languages
1 46 (24.21%) C#
2 42 (22.11%) JavaScript
3 28 (14.74%) SQL
4 13 (6.84%) PowerShell
5 10 (5.26%) T-SQL
6 8 (4.21%) Java
7 5 (2.63%) Apex Code
8 3 (1.58%) PL/SQL
9 2 (1.05%) VB.NET
9 2 (1.05%) ABAP
10 1 (0.53%) VB
10 1 (0.53%) PHP
10 1 (0.53%) X++
10 1 (0.53%) VB6
Qualifications
1 5 (2.63%) SC Cleared
1 5 (2.63%) Security Cleared
2 3 (1.58%) ISEB
2 3 (1.58%) ISTQB
3 2 (1.05%) Degree
4 1 (0.53%) Microsoft Certification
4 1 (0.53%) PRINCE2 Certification
4 1 (0.53%) PMI Certification
4 1 (0.53%) MCITP
4 1 (0.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (4.74%) QA
2 1 (0.53%) SLA
2 1 (0.53%) ISO/IEC 27001
2 1 (0.53%) PCI DSS
System Software
1 15 (7.89%) Active Directory
Systems Management
1 3 (1.58%) SCCM
2 1 (0.53%) Backup Exec
2 1 (0.53%) SCOM
Vendors
1 103 (54.21%) Microsoft
2 13 (6.84%) SAP
3 9 (4.74%) Salesforce.com
4 5 (2.63%) Oracle
5 3 (1.58%) Siebel
6 2 (1.05%) Sitecore
6 2 (1.05%) Cisco
6 2 (1.05%) Adobe
6 2 (1.05%) JD Edwards
6 2 (1.05%) Hyperion
6 2 (1.05%) Sage
7 1 (0.53%) Sophos
7 1 (0.53%) Apple
7 1 (0.53%) CODA
7 1 (0.53%) HP
7 1 (0.53%) Dell
7 1 (0.53%) Citrix
7 1 (0.53%) NetSuite
7 1 (0.53%) Facebook
7 1 (0.53%) Twitter
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