The table below looks at the statistics for CRM skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 51 42 25
Rank change year-on-year
-9 -17
Contract jobs citing CRM 83 87 122
As % of all contract IT jobs located in the West Midlands 3.27% 3.99% 5.69%
As % of the Processes & Methodologies category 4.07% 5.69% 7.71%
Number of daily rates quoted 50 52 75
Average daily rate £415 £365 £375
Average daily rate % change year-on-year
+13.69% -2.66%
90% offered a daily rate of more than £300 £275 £275
10% offered a daily rate of more than £550 £523 £525
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £19.25
UK excluding London average hourly rate £18.00 £20.00 £15.00
% change year-on-year
-10.00% +33.33%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
2041 1529 1582
As % of all contract IT jobs located in the West Midlands 80.48% 70.11% 73.82%
Number of daily rates quoted 1155 875 849
Average daily rate £410 £375 £350
Average daily rate % change year-on-year
+9.33% +7.14%
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 54 103 81
Average hourly rate £20.00 £26.00 £33.50
Average hourly rate % change year-on-year
-23.07% -22.38%
90% offered a hourly rate of more than £11.01 £11.50 £11.64
10% offered a hourly rate of more than £40.00 £37.50 £155.00
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the West Midlands region.

CRM Daily Rate Trend in the West Midlands

CRM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the West Midlands region over the 3 months to 13 February 2016.

CRM Daily Rate Histogram in the West Midlands

CRM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the West Midlands region.

CRM Hourly Rate Trend in the West Midlands

CRM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +11 25 £431 +4.54% 15
Birmingham -19 24 £415 +27.69% 23
Warwickshire +3 7 £425 +23.63% 5
Wolverhampton +2 2 £394 - 1
Staffordshire -3 2 - - 3
Solihull -11 1 £650 - 2
Shropshire -17 1 £450 +56.52%
Kingswinford - 1 £413 -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 13 February 2016, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 70 (40.46%) Dynamics CRM
2 66 (38.15%) Microsoft
3 52 (30.06%) Agile Software Development
4 34 (19.65%) SharePoint
5 33 (19.08%) .NET
6 32 (18.50%) JavaScript
7 29 (16.76%) SQL Server
8 25 (14.45%) SQL
9 23 (13.29%) Project Management
10 22 (12.72%) Salesforce.com
10 22 (12.72%) HTML
10 22 (12.72%) MS Excel
11 20 (11.56%) Finance
12 19 (10.98%) C#
13 18 (10.40%) Java
13 18 (10.40%) Business Intelligence
14 17 (9.83%) Oracle
14 17 (9.83%) SAP
14 17 (9.83%) Migration
15 16 (9.25%) Stakeholder Management
16 15 (8.67%) Scrum
16 15 (8.67%) Marketing
17 14 (8.09%) HTML5
17 14 (8.09%) SOA
17 14 (8.09%) Windows
17 14 (8.09%) BizTalk Server
18 13 (7.51%) Retail
18 13 (7.51%) Waterfall
18 13 (7.51%) Degree
19 12 (6.94%) Advertising

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 13 February 2016, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 34 (19.65%) SharePoint
2 14 (8.09%) BizTalk Server
3 8 (4.62%) SharePoint 2010
4 7 (4.05%) CMS
5 3 (1.73%) IIS
5 3 (1.73%) Node.js
6 2 (1.16%) NetWeaver
6 2 (1.16%) NServiceBus
6 2 (1.16%) Skype for Business
6 2 (1.16%) Umbraco
6 2 (1.16%) WebSphere
7 1 (0.58%) Exchange Server 2010
7 1 (0.58%) Exchange Server 2013
7 1 (0.58%) Joomla!
7 1 (0.58%) MS Exchange
7 1 (0.58%) SAP EP
7 1 (0.58%) SAS
7 1 (0.58%) WordPress
Applications
1 22 (12.72%) MS Excel
2 5 (2.89%) MS PowerPoint
3 3 (1.73%) MS Visio
4 1 (0.58%) MS Project
4 1 (0.58%) Photoshop
4 1 (0.58%) Spreadsheet
Business Applications
1 70 (40.46%) Dynamics CRM
2 10 (5.78%) Salesforce.com CRM
3 6 (3.47%) BigMachines
3 6 (3.47%) Eloqua
3 6 (3.47%) SAP CRM
4 3 (1.73%) Sage 300 ERP
5 2 (1.16%) Oracle CRM
5 2 (1.16%) Oracle General Ledger
5 2 (1.16%) Oracle Payables
5 2 (1.16%) Oracle Receivables
5 2 (1.16%) Sage CRM
5 2 (1.16%) SAP xRPM
6 1 (0.58%) Dynamics NAV
Cloud Services
1 11 (6.36%) SaaS
2 9 (5.20%) Cloud Computing
3 5 (2.89%) Microsoft Azure
3 5 (2.89%) Office 365
4 4 (2.31%) IaaS
5 3 (1.73%) Force.com
6 2 (1.16%) Heroku
6 2 (1.16%) PaaS
6 2 (1.16%) Yammer
7 1 (0.58%) Amazon AWS
7 1 (0.58%) Google Analytics
Communications & Networking
1 6 (3.47%) CTI
2 5 (2.89%) Internet
3 3 (1.73%) DNS
3 3 (1.73%) SMTP
3 3 (1.73%) SSL
3 3 (1.73%) VoIP
4 2 (1.16%) Network Security
4 2 (1.16%) RTP
5 1 (0.58%) Extranet
5 1 (0.58%) Intranet
5 1 (0.58%) LAN
5 1 (0.58%) WAN
5 1 (0.58%) Wi-Fi
Database & Business Intelligence
1 29 (16.76%) SQL Server
2 11 (6.36%) SQL Server Integration Services
3 9 (5.20%) Data Warehouse
4 8 (4.62%) DTS
5 5 (2.89%) Relational Database
5 5 (2.89%) SQL Server Reporting Services
6 4 (2.31%) MS Access
6 4 (2.31%) Oracle Reports
6 4 (2.31%) SQL Server 2008
7 3 (1.73%) Data Mining
7 3 (1.73%) QlikView
7 3 (1.73%) SQL Server 2005
8 2 (1.16%) Azure SQL Database
8 2 (1.16%) Crystal Reports
8 2 (1.16%) MongoDB
8 2 (1.16%) Oracle BI Publisher
8 2 (1.16%) Oracle Database
8 2 (1.16%) Oracle Database 11g
8 2 (1.16%) Oracle Discoverer
8 2 (1.16%) SQL Server 2012
Development Applications
1 11 (6.36%) Visual Studio
2 6 (3.47%) Cucumber
2 6 (3.47%) Oracle APEX
3 4 (2.31%) Team Foundation Server
4 3 (1.73%) Git (software)
5 2 (1.16%) FxCop
5 2 (1.16%) Octopus Deploy
5 2 (1.16%) StyleCop
6 1 (0.58%) LoadRunner
6 1 (0.58%) Selenium
6 1 (0.58%) SpecFlow
General
1 20 (11.56%) Finance
2 15 (8.67%) Marketing
3 13 (7.51%) Retail
4 12 (6.94%) Advertising
5 8 (4.62%) Banking
6 5 (2.89%) Billing
7 3 (1.73%) Automotive
7 3 (1.73%) Telecoms
8 2 (1.16%) Local Government
8 2 (1.16%) Manufacturing
9 1 (0.58%) Legal
9 1 (0.58%) Publishing
Job Titles
1 45 (26.01%) Architect
2 34 (19.65%) Analyst
3 32 (18.50%) Developer
4 20 (11.56%) Project Manager
4 20 (11.56%) Solutions Architect
5 19 (10.98%) Business Analyst
5 19 (10.98%) Consultant
6 15 (8.67%) CRM Analyst
7 14 (8.09%) CRM Consultant
7 14 (8.09%) CRM Developer
8 13 (7.51%) CRM Manager
9 12 (6.94%) CRM Project Manager
10 11 (6.36%) Dynamics CRM Consultant
10 11 (6.36%) Dynamics CRM Developer
10 11 (6.36%) Microsoft CRM Consultant
11 10 (5.78%) CRM Architect
11 10 (5.78%) Technical Consultant
11 10 (5.78%) Test Analyst
12 9 (5.20%) CRM Solutions Architect
12 9 (5.20%) Microsoft Consultant
Libraries, Frameworks & Software Standards
1 33 (19.08%) .NET
2 22 (12.72%) HTML
3 14 (8.09%) HTML5
4 12 (6.94%) CSS
4 12 (6.94%) Web Services
5 11 (6.36%) ASP.NET
5 11 (6.36%) XML
6 9 (5.20%) REST
7 8 (4.62%) EDI
7 8 (4.62%) Mason
7 8 (4.62%) SOAP
7 8 (4.62%) Visualforce
8 7 (4.05%) jQuery
9 6 (3.47%) CSS3
10 5 (2.89%) Gherkin
10 5 (2.89%) KnockoutJS
11 4 (2.31%) AngularJS
11 4 (2.31%) ASP.NET MVC
12 3 (1.73%) .NET Framework
12 3 (1.73%) SAP PI
Miscellaneous
1 8 (4.62%) Computer Science
2 7 (4.05%) Analytical Skills
3 6 (3.47%) Data Centre
4 5 (2.89%) Social Media
5 4 (2.31%) Enterprise Software
6 3 (1.73%) Data Integration
6 3 (1.73%) Digital Media
6 3 (1.73%) Foreign Exchange (FX)
6 3 (1.73%) Management Information System
6 3 (1.73%) SCADA
7 2 (1.16%) IVR
7 2 (1.16%) Mobile App
7 2 (1.16%) Visualisation
8 1 (0.58%) Algorithms
8 1 (0.58%) CMDB
8 1 (0.58%) NHS
8 1 (0.58%) Replication
8 1 (0.58%) Smart Meter
8 1 (0.58%) Taxonomies
8 1 (0.58%) User Experience
Operating Systems
1 14 (8.09%) Windows
2 7 (4.05%) Windows Server
3 4 (2.31%) Apple iOS
4 3 (1.73%) Linux
5 2 (1.16%) Windows Server 2012
6 1 (0.58%) Android
6 1 (0.58%) Unix
6 1 (0.58%) Windows Server 2003
Processes & Methodologies
1 52 (30.06%) Agile Software Development
2 23 (13.29%) Project Management
3 18 (10.40%) Business Intelligence
4 17 (9.83%) Migration
5 16 (9.25%) Stakeholder Management
6 15 (8.67%) Scrum
7 14 (8.09%) SOA
8 13 (7.51%) Waterfall
9 12 (6.94%) ERP
10 11 (6.36%) Workflow
11 10 (5.78%) Enterprise Architecture
12 9 (5.20%) Analytics
12 9 (5.20%) TDD
12 9 (5.20%) TOGAF
13 8 (4.62%) Change Management
13 8 (4.62%) Continuous Integration
13 8 (4.62%) Data Management
13 8 (4.62%) Data Migration
13 8 (4.62%) EAI
13 8 (4.62%) Integration Testing
Programming Languages
1 32 (18.50%) JavaScript
2 25 (14.45%) SQL
3 19 (10.98%) C#
4 18 (10.40%) Java
5 8 (4.62%) Apex Code
5 8 (4.62%) PHP
5 8 (4.62%) VB
5 8 (4.62%) XPath
6 3 (1.73%) C
6 3 (1.73%) Perl
6 3 (1.73%) PL/SQL
6 3 (1.73%) T-SQL
6 3 (1.73%) VB.NET
6 3 (1.73%) VBScript
7 2 (1.16%) PowerShell
7 2 (1.16%) SOQL
7 2 (1.16%) SOSL
8 1 (0.58%) ABAP
8 1 (0.58%) VBA
Qualifications
1 13 (7.51%) Degree
2 8 (4.62%) Security Cleared
3 6 (3.47%) ISEB
3 6 (3.47%) ISTQB
4 5 (2.89%) Microsoft Certification
5 3 (1.73%) PMI Certification
5 3 (1.73%) PMP
6 2 (1.16%) SC Cleared
7 1 (0.58%) DV Cleared
7 1 (0.58%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (2.31%) SLA
2 3 (1.73%) PMBOK
2 3 (1.73%) Solvency II
3 2 (1.16%) Data Quality
System Software
1 5 (2.89%) Active Directory
2 3 (1.73%) VMware Infrastructure
3 1 (0.58%) Hyper-V
3 1 (0.58%) Oracle RAC
Systems Management
1 3 (1.73%) Opscode Chef
1 3 (1.73%) Puppet
2 2 (1.16%) SCOM
3 1 (0.58%) Oracle RMAN
Vendors
1 66 (38.15%) Microsoft
2 22 (12.72%) Salesforce.com
3 17 (9.83%) Oracle
3 17 (9.83%) SAP
4 6 (3.47%) Siebel
5 5 (2.89%) Pega
6 4 (2.31%) Adobe
6 4 (2.31%) Sage
7 3 (1.73%) Avaya
7 3 (1.73%) FatWire
7 3 (1.73%) Guidewire
7 3 (1.73%) hybris
7 3 (1.73%) MuleSoft
7 3 (1.73%) Sitecore
7 3 (1.73%) VMware
8 2 (1.16%) Endeca
8 2 (1.16%) iManage
8 2 (1.16%) Infor
8 2 (1.16%) SaltStack
9 1 (0.58%) Google
Coventry, West Midlands (County)
Net Talent
Posted: Yesterday
Birmingham, West Midlands (County)
Opus Recruitment Solutions Ltd
Rate: £300 - £350 per day
Posted: 3 days ago
Birmingham
Capita plc
Rate: £250.00 - £251 per day
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Vivid Resourcing
Rate: Competitive Market Rates
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Capita plc
Rate: £350.00 - £400.00 per day
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Posted: 16 days ago
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Rate: £350 - £450 a day all inclusive
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Rate: £400 to £450 a day all inclusive
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