West Midlands CRM Contracts

The table below looks at the demand for Customer Relationship Management (CRM) skills within the West Midlands region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited CRM over the 3 months to 21 November 2008 with a comparison to the same period last year.

Customer Relationship Management (CRM)
Location Abingdon Alderley Edge Banbury Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Birmingham Blackpool Bournemouth Bracknell Bradford Brentford Brighton Bristol Buckinghamshire Bury Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheshire Chester City of London County Antrim Crawley Croydon Devon Docklands, London Dorset Dunstable East Kilbride East Midlands East of England East Sussex Edinburgh Enfield England Essex Farnborough Feltham Fife Gatwick Glasgow Gloucestershire Hammersmith Hampshire Hemel Hempstead Herefordshire Hertfordshire High Wycombe Home Counties Ipswich Kent Lancashire Lancaster Larne Leeds Leicester Leicestershire Liverpool Livingston London M4 Corridor Macclesfield Maidenhead Maidstone Manchester Margate Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport North East North West North Yorkshire Northern Ireland Nottingham Nottinghamshire Oxford Oxfordshire Paddington Reading Rugby Scotland Sevenoaks Sheffield Shropshire Slough Somerset South Coast South East South Lanarkshire South Wales South West South Yorkshire Southampton Southwark Staines Street Suffolk Sunbury-on-Thames Surrey Sussex Swansea Swindon Taunton Telford Thames Valley Tiverton Trowbridge Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford West Lothian West Midlands West Sussex West Wales West Yorkshire Wetherby Wiltshire Wokingham Wolverhampton Worthing Yorkshire	3 months to 21 Nov 2008	Same period last year
Rank	71	50
Rank change on same period last year	-21
Matching contract IT job ads	45	87
As % of all UK contract IT job ads sampled	0.071 %	0.093 %
As % of the category below	3.249 %	5.169 %
Daily rates quoted	10	21
Average minimum daily rate	£450	£333
Average daily rate	£473	£359
% change on same period last year	+31.69 %
Average maximum daily rate	£496	£385
UK excluding London average daily rate	£398	£388
% change on same period last year	+2.39 %
Hourly rates quoted	1	3
Average minimum hourly rate	£10.00	£19.33
Average hourly rate	£12.50	£20.00
% change on same period last year	-37.49 %
Average maximum hourly rate	£15.00	£20.67
UK excluding London average hourly rate	£26.28	£24.35
% change on same period last year	+7.92 %
Processes & Methodologies West Midlands
Matching contract IT job ads	1385	1683
As % of all UK contract IT job ads sampled	2.182 %	1.803 %
Daily rates quoted	424	431
Average minimum daily rate	£337	£322
Average daily rate	£360	£346
% change on same period last year	+4.18 %
Average maximum daily rate	£384	£370
UK excluding London average daily rate	£380	£370
% change on same period last year	+2.76 %
Hourly rates quoted	145	215
Average minimum hourly rate	£25.63	£23.88
Average hourly rate	£27.31	£25.34
% change on same period last year	+7.79 %
Average maximum hourly rate	£29.00	£26.80
UK excluding London average hourly rate	£28.17	£29.91
% change on same period last year	-5.80 %
CRM England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the West Midlands region.

CRM
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the West Midlands region over the 3 months to 21 November 2008.

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the West Midlands region.

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Birmingham	+15	15	£440	-16.19 %
Warwickshire	+21	6	£550	+57.14 %
Shropshire	-	1	£250	-
Wolverhampton	-	1	-	-
Herefordshire	+3	1	-	-

CRM England

CRM
Top 30 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 54 (54.00 %) SAP 2 35 (35.00 %) SAP CRM 3 10 (10.00 %) Business Intelligence 4 9 (9.000 %) SAP BW 4 9 (9.000 %) SQL Server 4 9 (9.000 %) Dynamics CRM 5 8 (8.000 %) .NET 5 8 (8.000 %) Microsoft 6 7 (7.000 %) ERP 6 7 (7.000 %) Data Modelling 6 7 (7.000 %) Oracle 6 7 (7.000 %) Marketing 7 6 (6.000 %) VB.NET 7 6 (6.000 %) ASP.NET 7 6 (6.000 %) Datawarehouse

7 6 (6.000 %) SAP XI 8 5 (5.000 %) Stakeholder Management 8 5 (5.000 %) Finance 8 5 (5.000 %) E-Commerce 8 5 (5.000 %) ABAP 8 5 (5.000 %) C# 9 4 (4.000 %) PRINCE2 9 4 (4.000 %) Windows 9 4 (4.000 %) Linux 9 4 (4.000 %) Service Management 9 4 (4.000 %) Change Management 9 4 (4.000 %) SAP Basis 9 4 (4.000 %) SAP Implementation 9 4 (4.000 %) Data Integration 9 4 (4.000 %) SAP PI

CRM
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development 1 8 (8.000 %) .NET 2 6 (6.000 %) SAP XI 2 6 (6.000 %) ASP.NET 3 4 (4.000 %) SAP Basis 3 4 (4.000 %) SAP PI 4 3 (3.000 %) WebServices 4 3 (3.000 %) XML 5 2 (2.000 %) XSD 5 2 (2.000 %) CSS 5 2 (2.000 %) JDBC 5 2 (2.000 %) SOAP 5 2 (2.000 %) UDDI 5 2 (2.000 %) WSDL 5 2 (2.000 %) Middleware 5 2 (2.000 %) SAP ALE 5 2 (2.000 %) .NET Framework 6 1 (1.000 %) WCF 6 1 (1.000 %) WPF 6 1 (1.000 %) HTML 6 1 (1.000 %) ASP	Application Platforms 1 2 (2.000 %) NetWeaver 2 1 (1.000 %) Exchange Server 2007 2 1 (1.000 %) Apache 2 1 (1.000 %) MS Exchange
Applications 1 2 (2.000 %) CA Clarity 2 1 (1.000 %) MS Excel	Business Applications 1 35 (35.00 %) SAP CRM 2 9 (9.000 %) Dynamics CRM 3 3 (3.000 %) SAP MDM 3 3 (3.000 %) Microsoft CRM 4 1 (1.000 %) SAP SD 4 1 (1.000 %) Oracle CRM 4 1 (1.000 %) SAP CS 4 1 (1.000 %) Bond Adapt 4 1 (1.000 %) SAP IS-U 4 1 (1.000 %) Oracle EBS R12
Communications & Networking 1 2 (2.000 %) HTTP 2 1 (1.000 %) SAN 2 1 (1.000 %) CTI 2 1 (1.000 %) Internet	Database & Business Intelligence 1 9 (9.000 %) SQL Server 1 9 (9.000 %) SAP BW 2 6 (6.000 %) Datawarehouse 3 3 (3.000 %) SQL Server 2005 4 2 (2.000 %) MySQL 5 1 (1.000 %) RDBMS 5 1 (1.000 %) Oracle 10g 5 1 (1.000 %) BusinessObjects 5 1 (1.000 %) SQL Server 2000 5 1 (1.000 %) SAP BI 5 1 (1.000 %) Oracle 8/8i 5 1 (1.000 %) Oracle 9i
Development Applications 1 1 (1.000 %) Visual Studio	General 1 7 (7.000 %) Marketing 2 5 (5.000 %) Finance 3 3 (3.000 %) Government 4 2 (2.000 %) Health 4 2 (2.000 %) Pensions 5 1 (1.000 %) Financial Institution 5 1 (1.000 %) Automotive 5 1 (1.000 %) Manufacturing 5 1 (1.000 %) Retail 5 1 (1.000 %) Billing 5 1 (1.000 %) Insurance 5 1 (1.000 %) Local Government
Job Titles 1 39 (39.00 %) Consultant 2 28 (28.00 %) SAP Consultant 2 28 (28.00 %) CRM Consultant 3 25 (25.00 %) SAP CRM Consultant 4 10 (10.00 %) Architect 4 10 (10.00 %) Programme Manager 5 8 (8.000 %) Developer 6 6 (6.000 %) Data Architect 7 5 (5.000 %) Analyst 7 5 (5.000 %) Project Manager 8 4 (4.000 %) CRM Manager 9 3 (3.000 %) SAP Manager 9 3 (3.000 %) Trainer 9 3 (3.000 %) Business Analyst 9 3 (3.000 %) Administrator 9 3 (3.000 %) IT Trainer 10 2 (2.000 %) SAP Basis Consultant 10 2 (2.000 %) DBA 10 2 (2.000 %) .NET Developer 10 2 (2.000 %) C# Developer	Miscellaneous 1 4 (4.000 %) Data Integration 2 2 (2.000 %) E-Learning 2 2 (2.000 %) French Language 2 2 (2.000 %) German Language 3 1 (1.000 %) Italian Language 3 1 (1.000 %) Russian Language 3 1 (1.000 %) NLPG 3 1 (1.000 %) N-Tier
Operating Systems 1 4 (4.000 %) Windows 1 4 (4.000 %) Linux 2 3 (3.000 %) UNIX 3 2 (2.000 %) VMS 3 2 (2.000 %) Windows Server 2003 4 1 (1.000 %) Windows Server 2008 4 1 (1.000 %) Windows 2000 Server 4 1 (1.000 %) Windows 2000 4 1 (1.000 %) Windows XP	Processes & Methodologies 1 10 (10.00 %) Business Intelligence 2 7 (7.000 %) ERP 2 7 (7.000 %) Data Modelling 3 5 (5.000 %) E-Commerce 3 5 (5.000 %) Stakeholder Management 4 4 (4.000 %) SAP Implementation 4 4 (4.000 %) Service Management 4 4 (4.000 %) Change Management 4 4 (4.000 %) PRINCE2 5 3 (3.000 %) OO 5 3 (3.000 %) Service Delivery 5 3 (3.000 %) Project Management 5 3 (3.000 %) Supplier Management 5 3 (3.000 %) Workflow 5 3 (3.000 %) Data Analysis 6 2 (2.000 %) Project Planning 6 2 (2.000 %) Performance Management 6 2 (2.000 %) Risk Management 7 1 (1.000 %) Regression Testing 7 1 (1.000 %) Disaster Recovery
Programming Languages 1 6 (6.000 %) VB.NET 2 5 (5.000 %) ABAP 2 5 (5.000 %) C# 3 2 (2.000 %) Java 3 2 (2.000 %) JavaScript 3 2 (2.000 %) PHP 3 2 (2.000 %) SQL 3 2 (2.000 %) VB 4 1 (1.000 %) VBScript 4 1 (1.000 %) PL/SQL 4 1 (1.000 %) PHP5 4 1 (1.000 %) PHP4	Qualifications 1 3 (3.000 %) MOS
System Software 1 2 (2.000 %) Active Directory	Systems Management 1 2 (2.000 %) Tivoli 1 2 (2.000 %) Tivoli Storage Manager 1 2 (2.000 %) CONTROL-M
Vendors 1 54 (54.00 %) SAP 2 8 (8.000 %) Microsoft 3 7 (7.000 %) Oracle 4 3 (3.000 %) Cognos 4 3 (3.000 %) Hyperion 5 2 (2.000 %) Sage 5 2 (2.000 %) VMware 5 2 (2.000 %) ION Trading 6 1 (1.000 %) Interwoven 6 1 (1.000 %) CA 6 1 (1.000 %) Niku 6 1 (1.000 %) Infragistics 6 1 (1.000 %) FatWire 6 1 (1.000 %) Business Objects