The first table below looks at the demand for CRM skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 34 35 30
Rank change year-on-year
+1 -5
Contract jobs citing CRM 119 89 88
As % of all contract IT jobs located in the West Midlands 5.00% 4.86% 3.90%
As % of the Processes & Methodologies category 7.16% 7.09% 6.20%
Number of daily rates quoted 78 35 39
Average daily rate £400 £450 £400
Average daily rate % change year-on-year
-11.11% +12.50%
90% offered a daily rate of more than £316 £310 £323
10% offered a daily rate of more than £500 £550 £475
UK excluding London average daily rate £400 £400 £405
% change year-on-year
- -1.23%
Number of hourly rates quoted 2 1 4
Average hourly rate £14.75 £72.50 £60.00
Average hourly rate % change year-on-year
-79.65% +20.83%
90% offered a hourly rate of more than £12.55 £72.50 £25.70
10% offered a hourly rate of more than £16.95 £72.50 £61.75
UK excluding London average hourly rate £17.50 £22.50 £22.50
% change year-on-year
-22.22% -
Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1661 1256 1419
As % of all contract IT jobs located in the West Midlands 69.85% 68.56% 62.93%
Number of daily rates quoted 866 606 672
Average daily rate £375 £340 £350
Average daily rate % change year-on-year
+10.29% -2.85%
90% offered a daily rate of more than £245 £220 £240
10% offered a daily rate of more than £485 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 92 94 66
Average hourly rate £31.50 £37.00 £27.50
Average hourly rate % change year-on-year
-14.86% +34.54%
90% offered a hourly rate of more than £10.15 £15.00 £13.20
10% offered a hourly rate of more than £125.15 £37.80 £38.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
CRM
England

CRM
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the West Midlands

CRM
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the West Midlands region.

CRM Daily Rate Trend in the West Midlands

CRM
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the West Midlands region over the 3 months to 18 April 2014.

CRM Daily Rate Histogram in the West Midlands

CRM
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the West Midlands region.

CRM Hourly Rate Trend in the West Midlands

CRM
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham -10 33 £388 -13.88% 19
Coventry +15 32 £425 +13.33% 6
Warwickshire +4 10 £340 -17.57% 4
Wolverhampton -6 6 £375 - 1
Worcestershire 0 3 £375 -20.96% 3
Walsall - 3 £363 - 1
Solihull -8 2 £335 - 1
Staffordshire -3 1 £325 - 5
Stourbridge - - - -
Sutton Coldfield - - - -
Dudley - - - -
West Bromwich - - - -
Shropshire - - - -
CRM
England

CRM
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 72 (29.15%) SAP
2 61 (24.70%) Dynamics CRM
3 54 (21.86%) Microsoft
4 47 (19.03%) .NET
5 39 (15.79%) SQL
6 35 (14.17%) SharePoint
7 34 (13.77%) ERP
8 31 (12.55%) SAP CRM
9 30 (12.15%) JavaScript
10 28 (11.34%) Finance
11 27 (10.93%) Business Intelligence
12 25 (10.12%) PRINCE2
13 24 (9.72%) Data Modelling
13 24 (9.72%) Migration
14 23 (9.31%) Billing
14 23 (9.31%) Marketing
15 22 (8.91%) User Acceptance Testing
16 21 (8.50%) ABAP
16 21 (8.50%) SQL Server
16 21 (8.50%) Web Services
17 20 (8.10%) Stakeholder Management
18 18 (7.29%) Project Management
19 17 (6.88%) SAP BW
20 16 (6.48%) Front Office
20 16 (6.48%) C#
21 15 (6.07%) HTML
21 15 (6.07%) MS Office
21 15 (6.07%) Northgate
21 15 (6.07%) Data Analysis
22 13 (5.26%) Oracle

CRM
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 35 (14.17%) SharePoint
2 10 (4.05%) SharePoint 2010
2 10 (4.05%) IIS
3 7 (2.83%) NetWeaver
4 6 (2.43%) Alfresco
4 6 (2.43%) Drupal
4 6 (2.43%) BizTalk Server
5 3 (1.21%) CMS
5 3 (1.21%) Oracle SOA Suite
6 2 (0.81%) Sitecore CMS
7 1 (0.40%) LiveLink
7 1 (0.40%) MS Project Server
7 1 (0.40%) Zimbra
7 1 (0.40%) SAP Portal
Applications
1 15 (6.07%) MS Office
2 11 (4.45%) MS Excel
3 10 (4.05%) MS Visio
4 7 (2.83%) Casewise Modeler
5 3 (1.21%) MS Project
Business Applications
1 61 (24.70%) Dynamics CRM
2 31 (12.55%) SAP CRM
3 13 (5.26%) Dynamics AX
4 8 (3.24%) Oracle CRM
5 4 (1.62%) SAP IS-U
5 4 (1.62%) Magento
6 2 (0.81%) SAP xRPM
7 1 (0.40%) SAP R/3
7 1 (0.40%) SAP FI
7 1 (0.40%) SAP FI/CO
7 1 (0.40%) Maximo
7 1 (0.40%) SAP CO
7 1 (0.40%) SAP PM
7 1 (0.40%) Dynamics NAV
7 1 (0.40%) Sage 300 ERP
7 1 (0.40%) SAP FI-CA
Cloud Services
1 3 (1.21%) SaaS
2 1 (0.40%) Microsoft Azure
Communications & Networking
1 6 (2.43%) Internet
2 4 (1.62%) Kerberos
3 3 (1.21%) SSL
4 1 (0.40%) DSL
4 1 (0.40%) X.500
4 1 (0.40%) Megaco
4 1 (0.40%) SDH
4 1 (0.40%) HTTP
4 1 (0.40%) SAN
4 1 (0.40%) 4G
Database & Business Intelligence
1 21 (8.50%) SQL Server
2 17 (6.88%) SAP BW
3 13 (5.26%) Data Warehouse
4 12 (4.86%) Relational Database
5 11 (4.45%) RDBMS
6 10 (4.05%) SQL Server Reporting Services
7 9 (3.64%) SAP BI
8 6 (2.43%) SQL Server 2008
8 6 (2.43%) Crystal Reports
9 4 (1.62%) SQL Server 2012
10 3 (1.21%) MySQL
10 3 (1.21%) SAP HANA
11 2 (0.81%) BusinessObjects Web Intelligence
12 1 (0.40%) SQLPlus
12 1 (0.40%) MS Access
12 1 (0.40%) Data Mining
12 1 (0.40%) DB2
12 1 (0.40%) SQL Server 2005
12 1 (0.40%) QlikView
Development Applications
1 3 (1.21%) Visual Studio
2 1 (0.40%) Subversion
2 1 (0.40%) NWDI
2 1 (0.40%) NWDS
2 1 (0.40%) Git (software)
2 1 (0.40%) Team Foundation Server
2 1 (0.40%) WinDbg
General
1 28 (11.34%) Finance
2 23 (9.31%) Billing
2 23 (9.31%) Marketing
3 16 (6.48%) Front Office
4 13 (5.26%) Retail
5 10 (4.05%) Manufacturing
6 9 (3.64%) Automotive
7 6 (2.43%) Advertising
8 4 (1.62%) Banking
9 3 (1.21%) Retail Banking
10 2 (0.81%) Local Government
10 2 (0.81%) Pharmaceutical
10 2 (0.81%) Telecoms
11 1 (0.40%) Legal
Job Titles
1 59 (23.89%) Analyst
2 42 (17.00%) Developer
3 39 (15.79%) Architect
4 33 (13.36%) Business Analyst
5 32 (12.96%) Consultant
6 30 (12.15%) Project Manager
7 27 (10.93%) Solutions Architect
8 22 (8.91%) CRM Consultant
9 19 (7.69%) SAP Consultant
10 15 (6.07%) Programmer
11 14 (5.67%) Analyst Programmer
12 12 (4.86%) Dynamics CRM Consultant
13 11 (4.45%) Microsoft Consultant
13 11 (4.45%) Microsoft CRM Consultant
13 11 (4.45%) CRM Manager
14 9 (3.64%) Junior
14 9 (3.64%) SAP CRM Consultant
14 9 (3.64%) CRM Project Manager
14 9 (3.64%) CRM Architect
15 7 (2.83%) SAP Developer
Libraries, Frameworks & Software Standards
1 47 (19.03%) .NET
2 21 (8.50%) Web Services
3 15 (6.07%) HTML
4 13 (5.26%) WCF
5 8 (3.24%) HTML5
6 7 (2.83%) CSS
6 7 (2.83%) SOAP
6 7 (2.83%) REST
7 6 (2.43%) jQuery
7 6 (2.43%) ASP.NET
7 6 (2.43%) J2EE
8 5 (2.02%) XML
9 4 (1.62%) .NET Framework
9 4 (1.62%) Web Dynpro
10 3 (1.21%) SAP Smart Forms
11 2 (0.81%) Smarty
11 2 (0.81%) XHTML
12 1 (0.40%) Middleware
12 1 (0.40%) COM
12 1 (0.40%) JSP
Miscellaneous
1 9 (3.64%) GIS
1 9 (3.64%) Mobile Computing
2 6 (2.43%) Management Information System
3 2 (0.81%) Social Media
3 2 (0.81%) Smart Meter
3 2 (0.81%) Enterprise Software
3 2 (0.81%) EPoS
3 2 (0.81%) NHS
4 1 (0.40%) Mainframe
4 1 (0.40%) N-Tier
4 1 (0.40%) E-Learning
4 1 (0.40%) Economics
4 1 (0.40%) FMCG
4 1 (0.40%) Open Source
4 1 (0.40%) Visualisation
Operating Systems
1 7 (2.83%) Windows
2 6 (2.43%) VMS
3 4 (1.62%) Windows Server 2008
3 4 (1.62%) Apple iOS
4 2 (0.81%) UNIX
5 1 (0.40%) Windows Server 2003
5 1 (0.40%) Solaris
5 1 (0.40%) Linux
Processes & Methodologies
1 34 (13.77%) ERP
2 27 (10.93%) Business Intelligence
3 25 (10.12%) PRINCE2
4 24 (9.72%) Data Modelling
4 24 (9.72%) Migration
5 22 (8.91%) User Acceptance Testing
6 20 (8.10%) Stakeholder Management
7 18 (7.29%) Project Management
8 15 (6.07%) Data Analysis
9 13 (5.26%) Programme Management
10 9 (3.64%) EAI
10 9 (3.64%) OO
10 9 (3.64%) Enterprise Architecture
11 8 (3.24%) Data Migration
11 8 (3.24%) Analytics
11 8 (3.24%) Project Planning
11 8 (3.24%) Business Analysis
11 8 (3.24%) Agile Software Development
11 8 (3.24%) Service Delivery
12 7 (2.83%) Workflow
Programming Languages
1 39 (15.79%) SQL
2 30 (12.15%) JavaScript
3 21 (8.50%) ABAP
4 16 (6.48%) C#
5 12 (4.86%) Java
5 12 (4.86%) PHP
6 9 (3.64%) VB.NET
7 4 (1.62%) PowerShell
8 3 (1.21%) C
8 3 (1.21%) T-SQL
9 1 (0.40%) SAPscript
9 1 (0.40%) VB
9 1 (0.40%) VB6
Qualifications
1 9 (3.64%) ISEB
2 6 (2.43%) PRINCE2 Certification
3 5 (2.02%) ISTQB
3 5 (2.02%) Security Cleared
4 3 (1.21%) PRINCE2 Practitioner
5 2 (0.81%) PMP
5 2 (0.81%) PMI Certification
6 1 (0.40%) Microsoft Certification
6 1 (0.40%) HND
6 1 (0.40%) Degree
6 1 (0.40%) SC Cleared
Quality Assurance & Compliance
1 9 (3.64%) QA
2 2 (0.81%) SLA
System Software
1 2 (0.81%) Active Directory
2 1 (0.40%) Microsoft App-V
Systems Management
1 5 (2.02%) Tivoli
2 1 (0.40%) MIIS
Vendors
1 72 (29.15%) SAP
2 54 (21.86%) Microsoft
3 15 (6.07%) Northgate
4 13 (5.26%) Oracle
5 7 (2.83%) JD Edwards
5 7 (2.83%) Casewise
6 6 (2.43%) Salesforce.com
7 3 (1.21%) Adobe
7 3 (1.21%) KANA
8 2 (0.81%) Zend
8 2 (0.81%) Sitecore
9 1 (0.40%) Sage
9 1 (0.40%) Siebel
9 1 (0.40%) Cisco
9 1 (0.40%) IBM
9 1 (0.40%) Sun
9 1 (0.40%) Citrix
9 1 (0.40%) Open Text
9 1 (0.40%) ATG
9 1 (0.40%) Endeca
Warwickshire
Nigel Frank International Ltd
Rate: £300 - £500 per day
Posted: 3 days ago
Birmingham, West Midlands (County)
Cognitive Group
Rate: £0.00 per day + Market Rates
Posted: 3 days ago
West Midlands
Nigel Frank International Ltd
Rate: £300 - £400 per day
Posted: 5 days ago
West Midlands
Austin Fraser
Rate: £0.00 per day + Market Rates
Posted: 5 days ago
Birmingham, West Midlands (County)
Universe Technology
Posted: 5 days ago
Warwickshire
Nigel Frank International Limited - Newcastle
Rate: £300 - £500 per day
Posted: 8 days ago
Warwickshire
Nigel Frank International Limited - Newcastle
Rate: £300 - £400 per day
Posted: 17 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £300 - £375 per day
Posted: 23 days ago