The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 599 603 592
Rank change year-on-year
+4 -11
Contract jobs requiring a 3rd Line Support Analyst 38 46 42
As % of all contract IT jobs located in the UK 0.071% 0.082% 0.078%
As % of the Job Titles category 0.075% 0.087% 0.082%
Number of daily rates quoted 25 33 20
Median daily rate £290 £280 £240
Median daily rate % change year-on-year
+3.57% +16.66%
90% offered a daily rate of more than £173 £188 £174
10% offered a daily rate of more than £392 £340 £282
UK excluding London median daily rate £319 £288 £239
% change year-on-year
+10.77% +20.52%
Number of hourly rates quoted 2 0 10
Median hourly rate £21.00 - £19.50
90% offered a hourly rate of more than £20.20 - £16.00
10% offered a hourly rate of more than £21.80 - £22.50
UK excluding London median hourly rate - - £17.75

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50613 53074 51044
As % of all contract IT jobs located in the UK 94.70% 94.78% 94.76%
Number of daily rates quoted 32907 33356 31218
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 1520 2029 2075
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.38 £37.80
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 2 July 2016.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 34 £288 +2.67% 14
London -11 12 £250 -9.09% 3
South East 0 10 £325 +23.33% 4
East of England +22 3 £293 +40.79%
North West -5 3 £120 -63.07% 2
West Sussex -17 3 £413 +34.14%
Oxfordshire - 3 £288 - 3
Edinburgh - 3 £290 -
Scotland - 3 £290 - 1
City of London +43 2 £250 -7.83% 3
Hampshire +5 2 £319 +27.70% 1
Manchester -3 2 £120 -63.07% 2
Crawley -6 2 £413 +10.00%
Bromley -8 2 £225 +32.35%
Oxford - 2 £250 -
Leamington Spa - 2 £205 -
Surrey - 2 £350 -
Warwickshire - 2 £205 -
North East - 2 - -
West Midlands - 2 £205 -
Essex +11 1 £260 +116.66%
Yorkshire -1 1 £313 +62.33% 2
West Yorkshire -3 1 £313 +62.33% 1
Leeds -7 1 £313 +62.33% 1
Douglas - 1 £350 -
Durham - 1 - -
Tyne and Wear - 1 - -
Lancashire - 1 £155 -
East Grinstead - 1 £325 -
Uxbridge - 1 £404 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 2 July 2016, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Analyst in the job title.

1 49 (68.06%) Windows
2 38 (52.78%) Active Directory
3 33 (45.83%) Microsoft
4 32 (44.44%) VMware
5 27 (37.50%) ITIL
6 24 (33.33%) Windows Server
7 22 (30.56%) Windows Server 2012
8 21 (29.17%) Windows Server 2008
8 21 (29.17%) MS Exchange
9 19 (26.39%) Windows 7
10 16 (22.22%) Microsoft Certification
10 16 (22.22%) DNS
11 15 (20.83%) DHCP
11 15 (20.83%) SQL
11 15 (20.83%) Citrix
11 15 (20.83%) VMware Infrastructure
12 14 (19.44%) Exchange Server 2010
12 14 (19.44%) Linux
13 13 (18.06%) SharePoint
14 12 (16.67%) Disaster Recovery
14 12 (16.67%) Finance
14 12 (16.67%) Oracle
14 12 (16.67%) Windows Server 2003
15 11 (15.28%) Office 365
16 10 (13.89%) PowerShell
17 9 (12.50%) SCCM
17 9 (12.50%) Hyper-V
18 8 (11.11%) Cisco Certification
18 8 (11.11%) SQL Server
18 8 (11.11%) MCSE

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (29.17%) MS Exchange
2 14 (19.44%) Exchange Server 2010
3 13 (18.06%) SharePoint
4 6 (8.33%) IIS
5 5 (6.94%) Blackberry Enterprise Server
5 5 (6.94%) Skype for Business
5 5 (6.94%) WordPress
6 3 (4.17%) CMS
7 2 (2.78%) BizTalk Server
8 1 (1.39%) Exchange Server 2013
8 1 (1.39%) SharePoint 2010
8 1 (1.39%) SharePoint 2013
8 1 (1.39%) WebSphere
Applications
1 7 (9.72%) MS Office
2 6 (8.33%) MS Excel
3 1 (1.39%) Spreadsheet
Business Applications
1 2 (2.78%) Unit4 Business World
2 1 (1.39%) Dynamics NAV
Cloud Services
1 11 (15.28%) Office 365
2 3 (4.17%) Microsoft Azure
3 1 (1.39%) Amazon AWS
3 1 (1.39%) OneDrive
Communications & Networking
1 16 (22.22%) DNS
2 15 (20.83%) DHCP
3 6 (8.33%) Firewall
3 6 (8.33%) SAN
3 6 (8.33%) VPN
4 5 (6.94%) Intranet
4 5 (6.94%) TCP/IP
5 3 (4.17%) LAN
5 3 (4.17%) WAN
6 2 (2.78%) BGP
6 2 (2.78%) Internet
6 2 (2.78%) IP Telephony
6 2 (2.78%) LDAP
6 2 (2.78%) MPLS
6 2 (2.78%) Remote Desktop
6 2 (2.78%) Wireshark
7 1 (1.39%) Fibre Channel
7 1 (1.39%) iSCSI
7 1 (1.39%) NetScaler
7 1 (1.39%) VLAN
Database & Business Intelligence
1 8 (11.11%) SQL Server
2 5 (6.94%) SQL Server 2008
3 2 (2.78%) MySQL
4 1 (1.39%) SQL Server Reporting Services
Development Applications
1 1 (1.39%) MSI
1 1 (1.39%) Oracle APEX
General
1 12 (16.67%) Finance
2 4 (5.56%) Law
2 4 (5.56%) Legal
3 3 (4.17%) Back Office
4 2 (2.78%) Advertising
4 2 (2.78%) Banking
4 2 (2.78%) Online Betting
5 1 (1.39%) Manufacturing
5 1 (1.39%) Marketing
5 1 (1.39%) Publishing
5 1 (1.39%) Retail
Libraries, Frameworks & Software Standards
1 4 (5.56%) .NET
2 1 (1.39%) HTML
Miscellaneous
1 7 (9.72%) Data Centre
2 5 (6.94%) Blackberry
2 5 (6.94%) Management Information System
2 5 (6.94%) NHS
3 2 (2.78%) Analytical Skills
3 2 (2.78%) Client/Server
3 2 (2.78%) Driving Licence
3 2 (2.78%) iPad
4 1 (1.39%) iPhone
Operating Systems
1 49 (68.06%) Windows
2 24 (33.33%) Windows Server
3 22 (30.56%) Windows Server 2012
4 21 (29.17%) Windows Server 2008
5 19 (26.39%) Windows 7
6 14 (19.44%) Linux
7 12 (16.67%) Windows Server 2003
8 7 (9.72%) Unix
9 4 (5.56%) Windows 8
10 3 (4.17%) Mac OS
10 3 (4.17%) Windows 10
11 1 (1.39%) Android
11 1 (1.39%) Windows 2000
11 1 (1.39%) Windows XP
Processes & Methodologies
1 27 (37.50%) ITIL
2 12 (16.67%) Disaster Recovery
3 7 (9.72%) Incident Management
3 7 (9.72%) Migration
4 6 (8.33%) Problem Management
4 6 (8.33%) Project Management
5 4 (5.56%) Change Management
5 4 (5.56%) Patch Management
5 4 (5.56%) Root Cause Analysis
5 4 (5.56%) Service Delivery
5 4 (5.56%) Service Management
6 3 (4.17%) Configuration Management
6 3 (4.17%) CRM
6 3 (4.17%) Performance Monitoring
6 3 (4.17%) Server Building
7 2 (2.78%) Capacity Planning
7 2 (2.78%) Identity Management
7 2 (2.78%) ITSM
7 2 (2.78%) PRINCE2
7 2 (2.78%) Stakeholder Management
Programming Languages
1 15 (20.83%) SQL
2 10 (13.89%) PowerShell
3 2 (2.78%) Java
4 1 (1.39%) Perl
4 1 (1.39%) PL/SQL
4 1 (1.39%) Ruby
4 1 (1.39%) VBA
4 1 (1.39%) VBScript
Qualifications
1 16 (22.22%) Microsoft Certification
2 8 (11.11%) Cisco Certification
2 8 (11.11%) MCSE
3 7 (9.72%) CCNA
4 6 (8.33%) BPSS Clearance
5 5 (6.94%) MCP
6 4 (5.56%) CCNP
7 3 (4.17%) Degree
7 3 (4.17%) MCSA
7 3 (4.17%) Security Cleared
8 1 (1.39%) ITIL Foundation Certificate
8 1 (1.39%) MCITP
8 1 (1.39%) MCTS
8 1 (1.39%) SC Cleared
Quality Assurance & Compliance
1 5 (6.94%) SLA
2 4 (5.56%) ISO/IEC 27001
3 3 (4.17%) Disclosure Scotland
4 1 (1.39%) Data Quality
System Software
1 38 (52.78%) Active Directory
2 15 (20.83%) VMware Infrastructure
3 9 (12.50%) Hyper-V
4 6 (8.33%) VMware ESX
4 6 (8.33%) VMware ESXi
4 6 (8.33%) vSphere
4 6 (8.33%) XenApp
5 5 (6.94%) XenDesktop
6 4 (5.56%) Microsoft App-V
7 3 (4.17%) Virtual Desktop
8 1 (1.39%) Citrix Presentation Server
8 1 (1.39%) DFS Replication
8 1 (1.39%) Firmware
8 1 (1.39%) Terminal Services
8 1 (1.39%) UAG
8 1 (1.39%) Virtual Machines
8 1 (1.39%) VMware Server
8 1 (1.39%) XenServer
Systems Management
1 9 (12.50%) SCCM
2 6 (8.33%) NetBackup
3 5 (6.94%) SCOM
3 5 (6.94%) Symantec Enterprise Vault
4 3 (4.17%) Symantec Endpoint Protection
5 2 (2.78%) Cacti
5 2 (2.78%) Norton AntiVirus
5 2 (2.78%) Opsview
6 1 (1.39%) AirWatch
6 1 (1.39%) Bacula
6 1 (1.39%) Cisco CUCM
6 1 (1.39%) Microsoft Clustering
6 1 (1.39%) SCSM
6 1 (1.39%) SCVMM
6 1 (1.39%) ZABBIX
Vendors
1 33 (45.83%) Microsoft
2 32 (44.44%) VMware
3 15 (20.83%) Citrix
4 12 (16.67%) Oracle
5 8 (11.11%) Cisco
6 5 (6.94%) NetApp
6 5 (6.94%) Symantec
7 4 (5.56%) HP
7 4 (5.56%) ServiceNow
8 3 (4.17%) Avaya
8 3 (4.17%) CA
9 2 (2.78%) Dell
9 2 (2.78%) IBM
9 2 (2.78%) Proofpoint
9 2 (2.78%) Sophos
10 1 (1.39%) Juniper
10 1 (1.39%) Kaspersky
10 1 (1.39%) Mitel
10 1 (1.39%) Sitecore
10 1 (1.39%) SolarWinds
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