The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 619 616 585
Rank change year-on-year
-3 -31
Contract jobs requiring a 3rd Line Support Analyst 28 50 54
As % of all contract IT jobs located in the UK 0.053% 0.086% 0.093%
As % of the Job Titles category 0.056% 0.091% 0.10%
Number of daily rates quoted 23 46 32
Median daily rate £280 £288 £300
Median daily rate % change year-on-year
-2.60% -4.16%
90% offered a daily rate of more than £202 £211 £201
10% offered a daily rate of more than £410 £387 £356
UK excluding London median daily rate £275 £255 £306
% change year-on-year
+7.84% -16.73%
Number of hourly rates quoted 1 0 6
Median hourly rate £17.75 - £20.00
UK excluding London median hourly rate £17.75 - £20.00

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50050 55150 53908
As % of all contract IT jobs located in the UK 94.63% 95.01% 93.16%
Number of daily rates quoted 32734 35266 32824
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1662 2082 2153
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £42.00 £39.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 September 2016.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 25 £285 -0.86% 14
South East +8 6 £291 -11.74% 6
Yorkshire +13 5 £250 +4.16% 2
London -24 5 £310 +7.82% 2
West Midlands -22 3 £450 - 1
South West - 3 £280 - 1
Hampshire - 3 £338 - 2
West Yorkshire +12 2 £238 -1.04% 2
Leeds +4 2 £238 -1.04% 1
Oxfordshire -10 2 £250 +13.63% 3
North West - 2 £155 - 1
Birmingham - 2 - -
Somerset - 2 £265 -
Glasgow - 2 £155 -
South Yorkshire - 2 £250 -
Uxbridge - 2 - -
Southampton - 2 £331 -
Oxford - 2 £250 - 1
Taunton - 2 £265 -
Sheffield - 2 £250 -
Scotland - 2 £155 -
Buckinghamshire +17 1 £270 - 1
East of England +14 1 £300 +150.00% 1
Essex +5 1 £300 +150.00%
Herefordshire - 1 £450 -
Wiltshire - 1 £450 - 1
Isle of Man - 1 £350 -
Hull - 1 £315 -
Swindon - 1 £450 -
East Yorkshire - 1 £315 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 September 2016, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Analyst in the job title.

1 49 (75.38%) Windows
2 36 (55.38%) Active Directory
3 34 (52.31%) Microsoft
4 33 (50.77%) VMware
5 25 (38.46%) ITIL
5 25 (38.46%) Windows Server
6 24 (36.92%) Windows Server 2008
6 24 (36.92%) Windows Server 2012
7 21 (32.31%) MS Exchange
8 19 (29.23%) SCCM
9 18 (27.69%) Citrix
10 17 (26.15%) Windows 7
11 16 (24.62%) DHCP
12 15 (23.08%) Microsoft Certification
12 15 (23.08%) DNS
13 14 (21.54%) Linux
13 14 (21.54%) VMware Infrastructure
14 13 (20.00%) SQL
15 12 (18.46%) PowerShell
15 12 (18.46%) Exchange Server 2010
16 11 (16.92%) SQL Server
16 11 (16.92%) SharePoint
17 10 (15.38%) MS Office
17 10 (15.38%) Skype for Business
17 10 (15.38%) SCOM
18 9 (13.85%) Office 365
18 9 (13.85%) Hyper-V
18 9 (13.85%) XenApp
18 9 (13.85%) Finance
19 8 (12.31%) Blackberry

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (32.31%) MS Exchange
2 12 (18.46%) Exchange Server 2010
3 11 (16.92%) SharePoint
4 10 (15.38%) Skype for Business
5 5 (7.69%) Blackberry Enterprise Server
5 5 (7.69%) Exchange Server 2013
6 4 (6.15%) IIS
7 3 (4.62%) CMS
8 2 (3.08%) Apache
8 2 (3.08%) BizTalk Server
8 2 (3.08%) SharePoint 2010
8 2 (3.08%) SharePoint 2013
9 1 (1.54%) Exchange Server 2007
9 1 (1.54%) MindAlign
9 1 (1.54%) WebSphere
9 1 (1.54%) WordPress
Applications
1 10 (15.38%) MS Office
2 4 (6.15%) MS Excel
3 2 (3.08%) Spreadsheet
Business Applications
1 2 (3.08%) Unit4 Business World
2 1 (1.54%) Dynamics NAV
2 1 (1.54%) Remedy ITSM
Cloud Services
1 9 (13.85%) Office 365
2 4 (6.15%) Microsoft Azure
3 2 (3.08%) Amazon AWS
Communications & Networking
1 16 (24.62%) DHCP
2 15 (23.08%) DNS
3 8 (12.31%) SAN
4 7 (10.77%) Firewall
4 7 (10.77%) TCP/IP
5 6 (9.23%) VPN
6 5 (7.69%) LAN
6 5 (7.69%) WAN
7 3 (4.62%) Internet
7 3 (4.62%) Remote Desktop
7 3 (4.62%) VoIP
8 2 (3.08%) LDAP
8 2 (3.08%) Unified Communications
8 2 (3.08%) VLAN
8 2 (3.08%) Wireshark
8 2 (3.08%) WLAN
9 1 (1.54%) IMAP
9 1 (1.54%) IP Telephony
9 1 (1.54%) iSCSI
9 1 (1.54%) OpenLDAP
Database & Business Intelligence
1 11 (16.92%) SQL Server
2 7 (10.77%) SQL Server 2008
3 2 (3.08%) MySQL
4 1 (1.54%) PostgreSQL
4 1 (1.54%) SQL Server 2005
4 1 (1.54%) SQL Server Reporting Services
Development Applications
1 1 (1.54%) MSI
General
1 9 (13.85%) Finance
2 2 (3.08%) Back Office
2 2 (3.08%) Law
2 2 (3.08%) Online Betting
2 2 (3.08%) Pharmaceutical
3 1 (1.54%) Advertising
3 1 (1.54%) Local Government
3 1 (1.54%) Manufacturing
3 1 (1.54%) Multimedia
3 1 (1.54%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.54%) HTML
1 1 (1.54%) LAPP Stack
Miscellaneous
1 8 (12.31%) Blackberry
1 8 (12.31%) Data Centre
2 6 (9.23%) NHS
3 3 (4.62%) Management Information System
4 2 (3.08%) Analytical Skills
4 2 (3.08%) iPad
5 1 (1.54%) Client/Server
5 1 (1.54%) Clustering
5 1 (1.54%) Driving Licence
5 1 (1.54%) iPhone
5 1 (1.54%) PKI
5 1 (1.54%) Smartphone
Operating Systems
1 49 (75.38%) Windows
2 25 (38.46%) Windows Server
3 24 (36.92%) Windows Server 2008
3 24 (36.92%) Windows Server 2012
4 17 (26.15%) Windows 7
5 14 (21.54%) Linux
6 6 (9.23%) Windows Server 2003
7 4 (6.15%) Unix
7 4 (6.15%) Windows 10
8 3 (4.62%) Android
8 3 (4.62%) Apple iOS
8 3 (4.62%) CentOS
8 3 (4.62%) Mac OS
9 2 (3.08%) Ubuntu
9 2 (3.08%) Windows 8
10 1 (1.54%) Solaris
10 1 (1.54%) SUSE
10 1 (1.54%) Windows XP
Processes & Methodologies
1 25 (38.46%) ITIL
2 8 (12.31%) Incident Management
3 5 (7.69%) Configuration Management
3 5 (7.69%) Disaster Recovery
4 4 (6.15%) Migration
4 4 (6.15%) Root Cause Analysis
4 4 (6.15%) Service Management
5 3 (4.62%) Change Management
5 3 (4.62%) Data Protection
5 3 (4.62%) Patch Management
5 3 (4.62%) Problem Management
5 3 (4.62%) Project Management
5 3 (4.62%) Server Building
5 3 (4.62%) Server Virtualisation
5 3 (4.62%) Service Delivery
5 3 (4.62%) Stakeholder Management
6 2 (3.08%) Identity Management
6 2 (3.08%) PRINCE2
6 2 (3.08%) Requirements Analysis
6 2 (3.08%) Service Design
Programming Languages
1 13 (20.00%) SQL
2 12 (18.46%) PowerShell
3 2 (3.08%) Java
4 1 (1.54%) Perl
4 1 (1.54%) Python
4 1 (1.54%) VBA
4 1 (1.54%) VBScript
Qualifications
1 15 (23.08%) Microsoft Certification
2 7 (10.77%) MCSE
3 6 (9.23%) CCNA
3 6 (9.23%) Cisco Certification
3 6 (9.23%) Security Cleared
4 4 (6.15%) BPSS Clearance
5 3 (4.62%) Degree
6 2 (3.08%) DV Cleared
6 2 (3.08%) ITIL Foundation Certificate
6 2 (3.08%) MCITP
6 2 (3.08%) MCP
6 2 (3.08%) SC Cleared
7 1 (1.54%) CCA
7 1 (1.54%) Citrix Certification
7 1 (1.54%) MCSA
7 1 (1.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (3.08%) Disclosure Scotland
1 2 (3.08%) ISO/IEC 27001
1 2 (3.08%) SLA
System Software
1 36 (55.38%) Active Directory
2 14 (21.54%) VMware Infrastructure
3 9 (13.85%) Hyper-V
3 9 (13.85%) XenApp
4 7 (10.77%) vSphere
5 5 (7.69%) Microsoft App-V
5 5 (7.69%) VMware ESXi
5 5 (7.69%) XenDesktop
6 3 (4.62%) DFS Replication
6 3 (4.62%) Virtual Machines
6 3 (4.62%) VMware Server
7 2 (3.08%) Virtual Servers
7 2 (3.08%) VMware ESX
8 1 (1.54%) Citrix Presentation Server
8 1 (1.54%) Sendmail
8 1 (1.54%) Terminal Services
8 1 (1.54%) UAG
8 1 (1.54%) XenServer
Systems Management
1 19 (29.23%) SCCM
2 10 (15.38%) SCOM
3 4 (6.15%) NetBackup
4 3 (4.62%) SCSM
4 3 (4.62%) SCVMM
4 3 (4.62%) Symantec Endpoint Protection
4 3 (4.62%) Symantec Enterprise Vault
5 2 (3.08%) Cacti
5 2 (3.08%) Grafana
5 2 (3.08%) Microsoft Data Protection Manager
5 2 (3.08%) Nagios
5 2 (3.08%) Opsview
5 2 (3.08%) SCDPM
5 2 (3.08%) SCOrch
5 2 (3.08%) WSUS
6 1 (1.54%) AirWatch
6 1 (1.54%) Cisco CUCM
6 1 (1.54%) Microsoft Clustering
6 1 (1.54%) Norton AntiVirus
Vendors
1 34 (52.31%) Microsoft
2 33 (50.77%) VMware
3 18 (27.69%) Citrix
4 7 (10.77%) Cisco
4 7 (10.77%) HP
5 4 (6.15%) IBM
5 4 (6.15%) ServiceNow
5 4 (6.15%) Symantec
6 3 (4.62%) CA
6 3 (4.62%) Dell
6 3 (4.62%) Mitel
6 3 (4.62%) NetApp
6 3 (4.62%) Oracle
6 3 (4.62%) Veeam
7 2 (3.08%) Avaya
7 2 (3.08%) Sophos
7 2 (3.08%) Splunk
8 1 (1.54%) AppSense
8 1 (1.54%) Kaspersky
8 1 (1.54%) Proofpoint