The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 548 533 505
Rank change year-on-year
-15 -28
Contract jobs requiring a 3rd Line Support Analyst 30 24 30
As % of all contract IT jobs located in the UK 0.059% 0.049% 0.067%
As % of the Job Titles category 0.064% 0.053% 0.072%
Number of daily rates quoted 16 12 18
Average daily rate
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£294 £256 £265
Average daily rate % change year-on-year
+14.63% -3.11%
90% offered a daily rate of more than £175 £165 £214
10% offered a daily rate of more than £345 £325 £350
UK excluding London average daily rate £200 £238 £228
% change year-on-year
-15.78% +4.39%
Number of hourly rates quoted 5 4 2
Average hourly rate £27.50 £21.75 £30.00
Average hourly rate % change year-on-year
+26.43% -27.50%
90% offered a hourly rate of more than £24.20 £21.75 £28.00
10% offered a hourly rate of more than £31.10 £27.60 £32.00
UK excluding London average hourly rate £27.50 £21.75 -
% change year-on-year
+26.43% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46883 45043 41451
As % of all contract IT jobs located in the UK 92.44% 92.47% 92.86%
Number of daily rates quoted 29475 26911 23492
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £238 £225 £230
10% offered a daily rate of more than £563 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1817 2004 2424
Average hourly rate £16.50 £17.48 £18.50
Average hourly rate % change year-on-year
-5.57% -5.54%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.00 £16.50 £18.00
% change year-on-year
-3.03% -8.33%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 23 January 2015.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 28 £300 +15.38% 19
London +4 12 £320 +10.82% 2
West Midlands +4 5 £310 - 3
East of England +10 4 £188 - 4
Warwickshire - 4 - - 1
North West -1 2 - - 1
South East -24 2 £260 +20.93% 7
East Midlands - 2 - -
Chesterfield - 2 - -
Derbyshire - 2 - -
City of London +10 1 £270 +6.93%
Manchester -2 1 - - 1
Wiltshire -9 1 £355 +36.53%
South West -22 1 £355 +36.53% 1
Hampshire - 1 £200 -
Coventry - 1 £310 -
Bedfordshire - 1 £300 - 2
Stratford-upon-Avon - 1 - -
Wakefield - - - -
Warrington - - - -
Welwyn Garden City - - - -
Woking - - - - 1
Bedford - - - - 1
Birmingham - - - - 2
Bournemouth - - - -
Bracknell - - - - 1
Burton-upon-Trent - - - -
Cheltenham - - - -
Chester - - - -
Berkshire - - - - 2

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 52 (75.36%) Windows
2 42 (60.87%) Active Directory
3 40 (57.97%) Windows Server 2008
4 39 (56.52%) Microsoft
5 38 (55.07%) VMware
6 28 (40.58%) Windows Server 2003
7 26 (37.68%) Citrix
8 23 (33.33%) Cisco
8 23 (33.33%) MS Exchange
9 21 (30.43%) WAN
10 20 (28.99%) LAN
10 20 (28.99%) ITIL
11 19 (27.54%) VMware Infrastructure
11 19 (27.54%) Windows 7
12 18 (26.09%) Firewall
13 16 (23.19%) SAN
13 16 (23.19%) XenApp
14 15 (21.74%) Windows Server 2012
14 15 (21.74%) SQL
15 14 (20.29%) DNS
15 14 (20.29%) Hyper-V
15 14 (20.29%) SCCM
16 13 (18.84%) vSphere
17 12 (17.39%) HP
17 12 (17.39%) SQL Server
18 11 (15.94%) MS Office
19 10 (14.49%) IIS
19 10 (14.49%) Cisco Certification
19 10 (14.49%) Blackberry
19 10 (14.49%) Problem Management

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (33.33%) MS Exchange
2 10 (14.49%) IIS
3 9 (13.04%) Blackberry Enterprise Server
4 5 (7.25%) Lync
4 5 (7.25%) SharePoint
5 4 (5.80%) Exchange Server 2010
6 3 (4.35%) Exchange Server 2007
6 3 (4.35%) SharePoint 2010
6 3 (4.35%) SharePoint 2013
7 2 (2.90%) IBM Notes
7 2 (2.90%) Lotus Domino
7 2 (2.90%) Exchange Server 2013
7 2 (2.90%) GlassFish
7 2 (2.90%) Office Communications Server
8 1 (1.45%) Apache
8 1 (1.45%) BizTalk Server
8 1 (1.45%) Exchange Server 2003
Applications
1 11 (15.94%) MS Office
2 8 (11.59%) MS Excel
Cloud Services
1 5 (7.25%) Microsoft Azure
2 2 (2.90%) Office 365
3 1 (1.45%) PaaS
3 1 (1.45%) IaaS
Communications & Networking
1 21 (30.43%) WAN
2 20 (28.99%) LAN
3 18 (26.09%) Firewall
4 16 (23.19%) SAN
5 14 (20.29%) DNS
6 8 (11.59%) TCP/IP
6 8 (11.59%) DHCP
7 6 (8.70%) BIG-IP
7 6 (8.70%) DSL
7 6 (8.70%) MPLS
7 6 (8.70%) VoIP
8 4 (5.80%) Wireless
9 3 (4.35%) iSCSI
9 3 (4.35%) Reverse Proxy
9 3 (4.35%) NAS
9 3 (4.35%) F5 BIG-IP GTM
10 1 (1.45%) Network Security
10 1 (1.45%) NetScaler
10 1 (1.45%) Cisco Nexus
10 1 (1.45%) LDAP
Database & Business Intelligence
1 12 (17.39%) SQL Server
2 6 (8.70%) SQL Server 2008
3 3 (4.35%) SQL Server 2005
4 1 (1.45%) Data Mining
4 1 (1.45%) SQL Server 2000
4 1 (1.45%) InterSystems Cache
Development Applications
1 1 (1.45%) MSI
General
1 6 (8.70%) Finance
2 2 (2.90%) Legal
2 2 (2.90%) Publishing
2 2 (2.90%) Telecoms
3 1 (1.45%) Online Betting
3 1 (1.45%) Automotive
3 1 (1.45%) Law
3 1 (1.45%) Back Office
3 1 (1.45%) Banking
Libraries, Frameworks & Software Standards
1 2 (2.90%) Flash
2 1 (1.45%) Application Packaging
2 1 (1.45%) .NET
2 1 (1.45%) Middleware
Miscellaneous
1 10 (14.49%) Blackberry
2 5 (7.25%) Fat Client
2 5 (7.25%) Thin Client
3 3 (4.35%) iPad
3 3 (4.35%) CLARiiON
3 3 (4.35%) Clustering
4 1 (1.45%) Data Integration
4 1 (1.45%) Life Science
4 1 (1.45%) Enterprise Storage
4 1 (1.45%) Analytical Skills
4 1 (1.45%) PKI
Operating Systems
1 52 (75.36%) Windows
2 40 (57.97%) Windows Server 2008
3 28 (40.58%) Windows Server 2003
4 19 (27.54%) Windows 7
5 15 (21.74%) Windows Server 2012
6 6 (8.70%) Windows XP
7 4 (5.80%) Linux
7 4 (5.80%) Windows 2000 Server
8 3 (4.35%) Windows Vista
8 3 (4.35%) Android
8 3 (4.35%) Windows 8
9 2 (2.90%) Windows 2000
9 2 (2.90%) UNIX
9 2 (2.90%) Solaris
10 1 (1.45%) Mac OS X
Processes & Methodologies
1 20 (28.99%) ITIL
2 10 (14.49%) Problem Management
3 6 (8.70%) Business Continuity
3 6 (8.70%) Service Management
3 6 (8.70%) Disaster Recovery
3 6 (8.70%) Performance Management
4 5 (7.25%) Business Continuity Planning
4 5 (7.25%) ITSM
4 5 (7.25%) BCP
5 3 (4.35%) Fault Management
5 3 (4.35%) Root Cause Analysis
5 3 (4.35%) WAN Optimisation
5 3 (4.35%) Service Delivery
5 3 (4.35%) Change Management
6 2 (2.90%) E-Commerce
6 2 (2.90%) Capacity Planning
6 2 (2.90%) Load Balancing
6 2 (2.90%) Web Development
7 1 (1.45%) Strategic Planning
7 1 (1.45%) Software Deployment
Programming Languages
1 15 (21.74%) SQL
2 2 (2.90%) Java
2 2 (2.90%) VBScript
2 2 (2.90%) PowerShell
3 1 (1.45%) VB
Qualifications
1 10 (14.49%) Cisco Certification
2 9 (13.04%) Security Cleared
2 9 (13.04%) CCNP
3 8 (11.59%) Microsoft Certification
3 8 (11.59%) SC Cleared
4 3 (4.35%) CCSP
4 3 (4.35%) CCNA
5 2 (2.90%) MCITP
5 2 (2.90%) MCSE
6 1 (1.45%) DV Cleared
6 1 (1.45%) ITIL Foundation Certificate
6 1 (1.45%) MCSA
6 1 (1.45%) MCP
6 1 (1.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (7.25%) SLA
System Software
1 42 (60.87%) Active Directory
2 19 (27.54%) VMware Infrastructure
3 16 (23.19%) XenApp
4 14 (20.29%) Hyper-V
5 13 (18.84%) vSphere
6 6 (8.70%) NLBS
7 5 (7.25%) Xen
7 5 (7.25%) Citrix Presentation Server
8 4 (5.80%) UAG
9 3 (4.35%) Forefront TMG
9 3 (4.35%) XenServer
9 3 (4.35%) XenDesktop
9 3 (4.35%) VMware ESX
10 2 (2.90%) ISA Server
11 1 (1.45%) VMware Server
11 1 (1.45%) Terminal Services
11 1 (1.45%) Microsoft App-V
Systems Management
1 14 (20.29%) SCCM
2 9 (13.04%) WSUS
3 8 (11.59%) SCOM
4 3 (4.35%) NetBackup
5 1 (1.45%) SCOrch
5 1 (1.45%) Backup Exec
Vendors
1 39 (56.52%) Microsoft
2 38 (55.07%) VMware
3 26 (37.68%) Citrix
4 23 (33.33%) Cisco
5 12 (17.39%) HP
6 9 (13.04%) CheckPoint
7 4 (5.80%) AppSense
7 4 (5.80%) Symantec
7 4 (5.80%) NetApp
7 4 (5.80%) EMC
8 3 (4.35%) F5
8 3 (4.35%) Riverbed
8 3 (4.35%) Juniper
9 2 (2.90%) Altiris
9 2 (2.90%) Adobe
9 2 (2.90%) Apple
9 2 (2.90%) Lotus
10 1 (1.45%) ProCurve
10 1 (1.45%) Kaspersky
10 1 (1.45%) Oracle
Bedfordshire
TEKsystems
Rate: £300 per day
Posted: 5 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £320 per day
Posted: 6 days ago
Warwick
Hays IT - Uk Posting account
Rate: £20.00 - £26.00 per hour
Posted: 16 days ago