The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 601 599 602
Rank change year-on-year
-2 +3
Contract jobs requiring a 3rd Line Support Analyst 23 47 54
As % of all contract IT jobs located in the UK 0.046% 0.085% 0.094%
As % of the Job Titles category 0.049% 0.090% 0.10%
Number of daily rates quoted 10 38 32
Median daily rate £310 £288 £300
Median daily rate % change year-on-year
+7.82% -4.16%
90% offered a daily rate of more than £205 £159 £253
10% offered a daily rate of more than £355 £475 £383
UK excluding London median daily rate £315 £214 £300
% change year-on-year
+47.36% -28.75%
Number of hourly rates quoted 1 3 9
Median hourly rate £33.50 £22.50 £24.00
Median hourly rate % change year-on-year
+48.88% -6.25%
UK excluding London median hourly rate £33.50 £22.50 £24.00
% change year-on-year
+48.88% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46813 52482 53624
As % of all contract IT jobs located in the UK 94.63% 94.79% 93.20%
Number of daily rates quoted 30599 33429 33859
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.76% +2.66%
Number of hourly rates quoted 1652 2038 2200
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.20
UK excluding London median hourly rate £16.50 £17.00 £15.71
% change year-on-year
-2.94% +8.21%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 4 December 2016.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 19 £320 +6.66% 8
London -16 9 £295 -9.23% 3
City of London -8 4 £338 -15.62% 1
West Midlands -16 3 £210 +29.23% 1
Scotland +14 2 £300 +130.76%
North West +5 2 - - 1
Birmingham -12 2 - -
Northern Ireland - 2 £355 -
Belfast - 2 £355 -
Glasgow - 2 £300 -
Manchester - 2 - -
County Antrim - 2 £355 -
Somerset +27 1 - -
South East +19 1 £350 +7.69% 2
South West +10 1 - - 1
East of England +3 1 - -
Hertfordshire -3 1 - -
Staffordshire -5 1 £210 -30.00%
Tyne and Wear - 1 - -
North East - 1 - -
East Midlands - 1 £330 -
Nottinghamshire - 1 £330 -
Hampshire - 1 £350 -
Uxbridge - 1 - -
Southampton - 1 £350 -
Nottingham - 1 £330 -
Newcastle upon Tyne - 1 - -
Hoddesdon - 1 - -
Croydon - 1 £155 -
Cannock - 1 £210 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 4 December 2016, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Analyst in the job title.

1 40 (71.43%) Windows
2 30 (53.57%) Active Directory
3 29 (51.79%) Microsoft
4 28 (50.00%) VMware
5 21 (37.50%) SCCM
6 18 (32.14%) ITIL
6 18 (32.14%) Windows Server 2012
6 18 (32.14%) Windows Server
7 15 (26.79%) Citrix
7 15 (26.79%) Windows Server 2008
7 15 (26.79%) Windows 7
8 14 (25.00%) MS Exchange
9 13 (23.21%) DNS
9 13 (23.21%) Microsoft Certification
9 13 (23.21%) VMware Infrastructure
10 12 (21.43%) DHCP
11 11 (19.64%) SQL
11 11 (19.64%) Skype for Business
12 10 (17.86%) MS Office
13 9 (16.07%) SQL Server
13 9 (16.07%) Windows Server 2003
13 9 (16.07%) Finance
13 9 (16.07%) XenApp
14 8 (14.29%) Hyper-V
14 8 (14.29%) Blackberry
14 8 (14.29%) SAN
14 8 (14.29%) TCP/IP
14 8 (14.29%) Cisco
15 7 (12.50%) CCNA
15 7 (12.50%) Cisco Certification

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (25.00%) MS Exchange
2 11 (19.64%) Skype for Business
3 6 (10.71%) Exchange Server 2010
4 5 (8.93%) Blackberry Enterprise Server
4 5 (8.93%) SharePoint
5 4 (7.14%) Exchange Server 2013
5 4 (7.14%) IIS
6 3 (5.36%) Exchange Server 2007
7 2 (3.57%) Apache
7 2 (3.57%) Office Communications Server
7 2 (3.57%) SharePoint 2010
7 2 (3.57%) SharePoint 2013
7 2 (3.57%) WebSphere
8 1 (1.79%) BizTalk Server
8 1 (1.79%) MindAlign
Applications
1 10 (17.86%) MS Office
2 5 (8.93%) MS Excel
3 2 (3.57%) Spreadsheet
4 1 (1.79%) MS PowerPoint
4 1 (1.79%) MS Visio
Business Applications
1 1 (1.79%) Dynamics CRM
1 1 (1.79%) Dynamics NAV
1 1 (1.79%) Remedy ITSM
Cloud Services
1 7 (12.50%) Office 365
2 2 (3.57%) Amazon AWS
2 2 (3.57%) Microsoft Azure
2 2 (3.57%) Mimecast
3 1 (1.79%) IaaS
3 1 (1.79%) PaaS
3 1 (1.79%) SaaS
Communications & Networking
1 13 (23.21%) DNS
2 12 (21.43%) DHCP
3 8 (14.29%) SAN
3 8 (14.29%) TCP/IP
4 5 (8.93%) Firewall
4 5 (8.93%) Internet
5 4 (7.14%) LAN
5 4 (7.14%) WAN
6 3 (5.36%) Remote Desktop
6 3 (5.36%) VoIP
6 3 (5.36%) WLAN
7 2 (3.57%) Cisco IPT
7 2 (3.57%) Unified Communications
8 1 (1.79%) IMAP
8 1 (1.79%) OpenLDAP
8 1 (1.79%) S/MIME
8 1 (1.79%) SMTP
8 1 (1.79%) SSL
8 1 (1.79%) VLAN
8 1 (1.79%) VPN
Database & Business Intelligence
1 9 (16.07%) SQL Server
2 5 (8.93%) SQL Server 2008
3 2 (3.57%) MySQL
4 1 (1.79%) OLAP
4 1 (1.79%) Oracle OLAP
4 1 (1.79%) Oracle OWB
4 1 (1.79%) PostgreSQL
4 1 (1.79%) SQL Server 2005
4 1 (1.79%) SQL Server Reporting Services
Development Applications
1 1 (1.79%) MSI
General
1 9 (16.07%) Finance
2 4 (7.14%) Pharmaceutical
3 3 (5.36%) Banking
3 3 (5.36%) Retail
4 2 (3.57%) Private Banking
4 2 (3.57%) Retail Banking
5 1 (1.79%) Advertising
5 1 (1.79%) Law
5 1 (1.79%) Local Government
5 1 (1.79%) Manufacturing
5 1 (1.79%) Multimedia
Libraries, Frameworks & Software Standards
1 2 (3.57%) .NET
1 2 (3.57%) Software Packaging
2 1 (1.79%) .NET Framework
2 1 (1.79%) AngularJS
2 1 (1.79%) ASP.NET
2 1 (1.79%) HTML
2 1 (1.79%) jQuery
2 1 (1.79%) LAPP Stack
2 1 (1.79%) WCF
2 1 (1.79%) Web Services
2 1 (1.79%) XML
Miscellaneous
1 8 (14.29%) Blackberry
2 5 (8.93%) NHS
3 4 (7.14%) Data Centre
4 3 (5.36%) Analytical Skills
4 3 (5.36%) Clustering
5 2 (3.57%) iPad
5 2 (3.57%) Management Information System
6 1 (1.79%) Client/Server
6 1 (1.79%) iPhone
6 1 (1.79%) PKI
6 1 (1.79%) Smartphone
Operating Systems
1 40 (71.43%) Windows
2 18 (32.14%) Windows Server
2 18 (32.14%) Windows Server 2012
3 15 (26.79%) Windows 7
3 15 (26.79%) Windows Server 2008
4 9 (16.07%) Windows Server 2003
5 7 (12.50%) Linux
6 5 (8.93%) Apple iOS
7 4 (7.14%) Windows 10
8 3 (5.36%) Android
8 3 (5.36%) CentOS
8 3 (5.36%) Unix
9 2 (3.57%) Mac OS
9 2 (3.57%) Ubuntu
9 2 (3.57%) Windows XP
10 1 (1.79%) AIX
10 1 (1.79%) Solaris
10 1 (1.79%) SUSE
10 1 (1.79%) Windows 2000
10 1 (1.79%) Windows 8
Processes & Methodologies
1 18 (32.14%) ITIL
2 7 (12.50%) Incident Management
3 5 (8.93%) Problem Management
3 5 (8.93%) Service Management
4 4 (7.14%) Agile Software Development
4 4 (7.14%) Change Management
5 3 (5.36%) Application Packaging
5 3 (5.36%) Configuration Management
5 3 (5.36%) Data Protection
5 3 (5.36%) Disaster Recovery
5 3 (5.36%) Investment Management
5 3 (5.36%) Patch Management
5 3 (5.36%) Root Cause Analysis
6 2 (3.57%) Email Management
6 2 (3.57%) ITSM
6 2 (3.57%) Performance Monitoring
6 2 (3.57%) PRINCE2
6 2 (3.57%) Project Management
6 2 (3.57%) Server Virtualisation
6 2 (3.57%) Software Deployment
Programming Languages
1 11 (19.64%) SQL
2 7 (12.50%) PowerShell
3 1 (1.79%) C#
3 1 (1.79%) Java
3 1 (1.79%) JavaScript
3 1 (1.79%) Perl
3 1 (1.79%) PL/SQL
3 1 (1.79%) Python
3 1 (1.79%) Shell Script
3 1 (1.79%) VBA
3 1 (1.79%) VBScript
Qualifications
1 13 (23.21%) Microsoft Certification
2 7 (12.50%) CCNA
2 7 (12.50%) Cisco Certification
2 7 (12.50%) MCSE
3 6 (10.71%) Security Cleared
4 4 (7.14%) BPSS Clearance
5 3 (5.36%) MCITP
6 2 (3.57%) Degree
6 2 (3.57%) DV Cleared
6 2 (3.57%) ITIL Foundation Certificate
6 2 (3.57%) MCSA
6 2 (3.57%) SC Cleared
7 1 (1.79%) CCA
7 1 (1.79%) Citrix Certification
7 1 (1.79%) MCP
7 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (5.36%) SLA
2 2 (3.57%) Disclosure Scotland
2 2 (3.57%) ISO/IEC 27001
System Software
1 30 (53.57%) Active Directory
2 13 (23.21%) VMware Infrastructure
3 9 (16.07%) XenApp
4 8 (14.29%) Hyper-V
5 5 (8.93%) VMware Server
5 5 (8.93%) vSphere
6 3 (5.36%) DFS Replication
6 3 (5.36%) Microsoft App-V
6 3 (5.36%) VMware ESXi
7 2 (3.57%) Virtual Machines
7 2 (3.57%) Virtual Servers
7 2 (3.57%) VMware ESX
8 1 (1.79%) Sendmail
8 1 (1.79%) Terminal Services
8 1 (1.79%) UAG
8 1 (1.79%) XenDesktop
Systems Management
1 21 (37.50%) SCCM
2 7 (12.50%) SCOM
3 4 (7.14%) WSUS
4 3 (5.36%) Symantec Enterprise Vault
5 2 (3.57%) Grafana
5 2 (3.57%) Microsoft Data Protection Manager
5 2 (3.57%) MIMEsweeper
5 2 (3.57%) Nagios
5 2 (3.57%) NetBackup
5 2 (3.57%) SCDPM
5 2 (3.57%) SCOrch
5 2 (3.57%) SCSM
5 2 (3.57%) SCVMM
6 1 (1.79%) AirWatch
6 1 (1.79%) Backup Exec
6 1 (1.79%) Microsoft Clustering
6 1 (1.79%) Norton AntiVirus
6 1 (1.79%) Symantec Endpoint Protection
Vendors
1 29 (51.79%) Microsoft
2 28 (50.00%) VMware
3 15 (26.79%) Citrix
4 8 (14.29%) Cisco
5 6 (10.71%) HP
6 4 (7.14%) Symantec
6 4 (7.14%) Veeam
7 3 (5.36%) Apple
7 3 (5.36%) AppSense
7 3 (5.36%) CommVault
7 3 (5.36%) Dell
7 3 (5.36%) Mitel
7 3 (5.36%) NetApp
8 2 (3.57%) Clearswift
8 2 (3.57%) IBM
8 2 (3.57%) Oracle
8 2 (3.57%) Palo Alto
8 2 (3.57%) Splunk
9 1 (1.79%) Dell Compellent
9 1 (1.79%) Red Box