The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 579 552 540
Rank change year-on-year
-27 -12
Contract jobs requiring a 3rd Line Support Analyst 37 33 42
As % of all contract IT jobs located in the UK 0.065% 0.064% 0.080%
As % of the Job Titles category 0.072% 0.069% 0.086%
Number of daily rates quoted 23 18 22
Average daily rate
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£300 £256 £250
Average daily rate % change year-on-year
+17.07% +2.50%
90% offered a daily rate of more than £235 £181 £215
10% offered a daily rate of more than £396 £340 £350
UK excluding London average daily rate £320 £260 £245
% change year-on-year
+23.07% +6.12%
Number of hourly rates quoted 7 2 5
Average hourly rate £24.00 £21.75 £27.50
Average hourly rate % change year-on-year
+10.34% -20.90%
90% offered a hourly rate of more than £20.30 £21.75 £24.89
10% offered a hourly rate of more than £29.50 £21.75 £32.50
UK excluding London average hourly rate £24.00 £21.75 £25.49
% change year-on-year
+10.34% -14.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51713 48167 48748
As % of all contract IT jobs located in the UK 90.71% 92.71% 93.07%
Number of daily rates quoted 32673 29142 27386
Average daily rate £400 £400 £385
Average daily rate % change year-on-year
- +3.89%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £575 £575 £570
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 2104 2096 2586
Average hourly rate £16.00 £17.00 £18.00
Average hourly rate % change year-on-year
-5.88% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £38.50 £37.50 £40.00
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 November 2014.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 33 £300 +17.07% 9
London +7 14 £291 +15.34% 4
South East -29 7 £340 +51.11%
West Midlands - 5 £300 - 3
City of London +21 4 £284 +12.27% 1
Birmingham - 3 - - 1
Hampshire - 3 £340 -
Berkshire +2 2 £300 +33.33%
West Yorkshire -1 2 £275 -
Yorkshire -4 2 £275 -
Leeds -4 2 £275 -
Slough - 2 £300 -
Derbyshire - 2 £275 -
East Midlands - 2 £275 -
Buckinghamshire -11 1 £410 +90.69%
East of England -15 1 - -
Wiltshire -21 1 - -
South West -33 1 - - 1
North West - 1 £400 - 1
Hertfordshire - 1 - -
Chesterfield - 1 - -
Coventry - - - -
Enfield - - - -
Guildford - - - -
Hemel Hempstead - - - -
Leicester - - - -
Lewes - - - -
Bournemouth - - - - 1
Cheltenham - - - -
Manchester - - - -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 November 2014, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 46 (65.71%) Windows
2 39 (55.71%) Active Directory
3 36 (51.43%) VMware
3 36 (51.43%) Windows Server 2008
4 31 (44.29%) Microsoft
5 24 (34.29%) Citrix
6 20 (28.57%) MS Exchange
7 19 (27.14%) Cisco
7 19 (27.14%) Windows Server 2003
8 17 (24.29%) WAN
9 16 (22.86%) ITIL
9 16 (22.86%) Windows 7
10 15 (21.43%) LAN
11 14 (20.00%) XenApp
12 13 (18.57%) VMware Infrastructure
12 13 (18.57%) HP
12 13 (18.57%) SQL
13 11 (15.71%) SAN
13 11 (15.71%) Firewall
14 10 (14.29%) SCCM
15 9 (12.86%) Problem Management
15 9 (12.86%) vSphere
15 9 (12.86%) Cisco Certification
15 9 (12.86%) DNS
16 8 (11.43%) TCP/IP
16 8 (11.43%) CCNP
16 8 (11.43%) Microsoft Certification
16 8 (11.43%) SQL Server
16 8 (11.43%) Hyper-V
16 8 (11.43%) Security Cleared

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 November 2014, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (28.57%) MS Exchange
2 7 (10.00%) IIS
3 6 (8.57%) Blackberry Enterprise Server
3 6 (8.57%) Exchange Server 2010
4 4 (5.71%) SharePoint
5 3 (4.29%) Exchange Server 2003
5 3 (4.29%) Exchange Server 2007
6 2 (2.86%) GlassFish
6 2 (2.86%) IBM Notes
6 2 (2.86%) Lotus Domino
6 2 (2.86%) SharePoint 2013
6 2 (2.86%) SharePoint 2010
6 2 (2.86%) Lync
7 1 (1.43%) Exchange Server 2013
7 1 (1.43%) Apache
7 1 (1.43%) Office Communications Server
Applications
1 7 (10.00%) MS Office
2 5 (7.14%) MS Excel
Business Applications
1 1 (1.43%) Academy Housing
1 1 (1.43%) Academy Revenues and Benefits
Cloud Services
1 4 (5.71%) Office 365
2 2 (2.86%) Microsoft Azure
Communications & Networking
1 17 (24.29%) WAN
2 15 (21.43%) LAN
3 11 (15.71%) SAN
3 11 (15.71%) Firewall
4 9 (12.86%) DNS
5 8 (11.43%) TCP/IP
6 7 (10.00%) VoIP
7 5 (7.14%) Wireless
8 4 (5.71%) BIG-IP
8 4 (5.71%) MPLS
8 4 (5.71%) DSL
8 4 (5.71%) DHCP
9 3 (4.29%) NAS
10 2 (2.86%) F5 BIG-IP GTM
10 2 (2.86%) Internet
10 2 (2.86%) Reverse Proxy
10 2 (2.86%) iSCSI
11 1 (1.43%) BT 21CN
11 1 (1.43%) Ethernet
11 1 (1.43%) VPN
Database & Business Intelligence
1 8 (11.43%) SQL Server
2 3 (4.29%) SQL Server 2008
3 1 (1.43%) Data Warehouse
3 1 (1.43%) PowerCenter
3 1 (1.43%) InterSystems Cache
3 1 (1.43%) SQL Server 2005
Development Applications
1 1 (1.43%) MSI
General
1 6 (8.57%) Finance
2 2 (2.86%) Back Office
2 2 (2.86%) Publishing
3 1 (1.43%) Banking
3 1 (1.43%) Local Government
3 1 (1.43%) Online Betting
3 1 (1.43%) Telecoms
3 1 (1.43%) Law
3 1 (1.43%) Legal
Libraries, Frameworks & Software Standards
1 2 (2.86%) .NET
1 2 (2.86%) Flash
2 1 (1.43%) Web Services
Miscellaneous
1 6 (8.57%) Blackberry
2 3 (4.29%) Fat Client
2 3 (4.29%) Thin Client
3 2 (2.86%) NHS
3 2 (2.86%) iPad
3 2 (2.86%) CLARiiON
3 2 (2.86%) Clustering
4 1 (1.43%) CCTV
4 1 (1.43%) Informatics
4 1 (1.43%) Life Science
4 1 (1.43%) Enterprise Storage
4 1 (1.43%) Analytical Skills
4 1 (1.43%) Client/Server
Operating Systems
1 46 (65.71%) Windows
2 36 (51.43%) Windows Server 2008
3 19 (27.14%) Windows Server 2003
4 16 (22.86%) Windows 7
5 7 (10.00%) Windows Server 2012
6 4 (5.71%) Windows XP
7 3 (4.29%) Windows Vista
7 3 (4.29%) Android
7 3 (4.29%) Linux
7 3 (4.29%) Windows 8
8 2 (2.86%) Windows 2000 Server
8 2 (2.86%) UNIX
8 2 (2.86%) Solaris
9 1 (1.43%) Windows 2000
9 1 (1.43%) Mac OS X
Processes & Methodologies
1 16 (22.86%) ITIL
2 9 (12.86%) Problem Management
3 4 (5.71%) Performance Management
3 4 (5.71%) Business Continuity
3 4 (5.71%) Service Management
3 4 (5.71%) Disaster Recovery
4 3 (4.29%) ITSM
4 3 (4.29%) Service Delivery
4 3 (4.29%) Change Management
4 3 (4.29%) Fault Management
4 3 (4.29%) Business Continuity Planning
4 3 (4.29%) Root Cause Analysis
4 3 (4.29%) BCP
5 2 (2.86%) WAN Optimisation
5 2 (2.86%) Performance Tuning
5 2 (2.86%) Performance Monitoring
5 2 (2.86%) Capacity Planning
5 2 (2.86%) Incident Management
5 2 (2.86%) Web Development
6 1 (1.43%) Load Balancing
Programming Languages
1 13 (18.57%) SQL
2 2 (2.86%) Java
3 1 (1.43%) PL/SQL
3 1 (1.43%) C#
3 1 (1.43%) VBScript
3 1 (1.43%) VB
3 1 (1.43%) PowerShell
Qualifications
1 9 (12.86%) Cisco Certification
2 8 (11.43%) Microsoft Certification
2 8 (11.43%) CCNP
2 8 (11.43%) Security Cleared
3 7 (10.00%) SC Cleared
4 4 (5.71%) MCSE
5 3 (4.29%) MCSA
5 3 (4.29%) CCSP
5 3 (4.29%) CCNA
6 2 (2.86%) ITIL Foundation Certificate
6 2 (2.86%) VMware Certified Professional (VCP)
6 2 (2.86%) MCITP
7 1 (1.43%) MCP
7 1 (1.43%) MCTS
7 1 (1.43%) DV Cleared
7 1 (1.43%) CCA
7 1 (1.43%) Citrix Certification
7 1 (1.43%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (7.14%) SLA
2 1 (1.43%) PCI DSS
System Software
1 39 (55.71%) Active Directory
2 14 (20.00%) XenApp
3 13 (18.57%) VMware Infrastructure
4 9 (12.86%) vSphere
5 8 (11.43%) Hyper-V
6 4 (5.71%) NLBS
6 4 (5.71%) XenServer
7 3 (4.29%) XenDesktop
7 3 (4.29%) Xen
7 3 (4.29%) UAG
7 3 (4.29%) Citrix Presentation Server
7 3 (4.29%) Terminal Services
7 3 (4.29%) VMware ESX
8 2 (2.86%) Forefront TMG
9 1 (1.43%) Microsoft App-V
9 1 (1.43%) ISA Server
9 1 (1.43%) VMware Server
Systems Management
1 10 (14.29%) SCCM
2 5 (7.14%) SCOM
2 5 (7.14%) Backup Exec
2 5 (7.14%) WSUS
3 3 (4.29%) NetBackup
4 1 (1.43%) HP Data Protector
Vendors
1 36 (51.43%) VMware
2 31 (44.29%) Microsoft
3 24 (34.29%) Citrix
4 19 (27.14%) Cisco
5 13 (18.57%) HP
6 7 (10.00%) CheckPoint
7 6 (8.57%) Symantec
8 4 (5.71%) AppSense
9 3 (4.29%) NetApp
9 3 (4.29%) Dell
9 3 (4.29%) EMC
10 2 (2.86%) Adobe
10 2 (2.86%) Juniper
10 2 (2.86%) Lotus
10 2 (2.86%) Apple
10 2 (2.86%) ProCurve
10 2 (2.86%) Veeam
10 2 (2.86%) Riverbed
10 2 (2.86%) F5
10 2 (2.86%) Sophos
Stratford-upon-Avon
Hays IT - Uk Posting account
Rate: £25.00 - £30.00 per hour
Posted: 4 days ago
London
Coal IT Services
Rate: £350 per day
Posted: 4 days ago
London
Fusion Experience
Rate: Up to £55,000 per annum
Posted: 5 days ago
Birmingham
Computer Futures
Rate: competitive
Posted: 10 days ago
Blackpool
Interquest - IQ ESM
Rate: £150 - £175 per day
Posted: 14 days ago
London
Venn Group - UK
Rate: 22-28 Per Hour
Posted: 17 days ago