The first table below looks at the demand for the 3rd Line Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 556 535 541
Rank change year-on-year
-21 +6
Contract jobs requiring a 3rd Line Support Analyst 34 35 43
As % of all contract IT jobs located in the UK 0.062% 0.069% 0.074%
As % of the Job Titles category 0.067% 0.074% 0.080%
Number of daily rates quoted 13 24 22
Average daily rate
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£240 £288 £263
Average daily rate % change year-on-year
-16.52% +9.52%
90% offered a daily rate of more than £180 £186 £180
10% offered a daily rate of more than £274 £410 £350
UK excluding London average daily rate £240 £288 £275
% change year-on-year
-16.52% +4.54%
Number of hourly rates quoted 8 4 5
Average hourly rate £20.00 £22.25 £24.97
Average hourly rate % change year-on-year
-10.11% -10.89%
90% offered a hourly rate of more than £16.00 £17.45 £20.40
10% offered a hourly rate of more than £25.70 £27.05 £27.99
UK excluding London average hourly rate £19.75 £22.25 £24.97
% change year-on-year
-11.23% -10.89%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50543 47172 53524
As % of all contract IT jobs located in the UK 92.40% 92.54% 92.51%
Number of daily rates quoted 30720 27585 29825
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £239
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.37%
Number of hourly rates quoted 2000 2142 2717
Average hourly rate £16.50 £18.00 £19.40
Average hourly rate % change year-on-year
-8.33% -7.20%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.23 £18.50
% change year-on-year
-4.20% -6.89%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 July 2014.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 July 2014.

3rd Line Support Analyst Hourly Rate Histogram in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 32 £240 -16.52% 6
West Midlands -4 11 £250 -
East of England -11 10 £200 +42.85% 1
Norfolk - 5 £220 -
Norwich - 5 £220 -
London -6 4 - - 3
Ipswich - 4 £175 - 1
Suffolk - 4 £175 - 1
South East -22 3 £228 -24.16% 1
Coventry - 3 £250 -
North West -4 2 - -
Birmingham - 2 - -
Sidcup - 2 - -
City of London +24 1 - -
Manchester -1 1 - -
Milton Keynes -2 1 £280 -2.60%
Buckinghamshire -9 1 £280 -2.60%
Wales -17 1 £200 - 1
South Wales -21 1 £200 - 1
Hertfordshire - 1 - -
Kent - 1 £175 -
Lancashire - - - -
Gloucestershire - - - -
Hampshire - - - -
Surrey - - - - 1
West Sussex - - - -
West Yorkshire - - - -
Yorkshire - - - -
Sittingbourne - - - -
Slough - - - -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 36 (61.02%) Windows
2 30 (50.85%) Active Directory
3 25 (42.37%) VMware
4 23 (38.98%) Windows Server 2008
5 20 (33.90%) MS Exchange
6 18 (30.51%) Microsoft
7 16 (27.12%) ITIL
8 15 (25.42%) SQL
8 15 (25.42%) Citrix
9 12 (20.34%) Windows 7
10 11 (18.64%) HP
11 10 (16.95%) Microsoft Certification
11 10 (16.95%) Windows Server 2003
12 9 (15.25%) Cisco
12 9 (15.25%) SCCM
13 8 (13.56%) SAN
13 8 (13.56%) MCSE
13 8 (13.56%) SharePoint
14 7 (11.86%) SQL Server
14 7 (11.86%) MS Excel
14 7 (11.86%) VoIP
15 6 (10.17%) TCP/IP
15 6 (10.17%) XenServer
15 6 (10.17%) Exchange Server 2010
15 6 (10.17%) Windows Server 2012
16 5 (8.47%) Windows 8
16 5 (8.47%) Hyper-V
16 5 (8.47%) XenApp
16 5 (8.47%) MCITP
16 5 (8.47%) Exchange Server 2007

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (33.90%) MS Exchange
2 8 (13.56%) SharePoint
3 6 (10.17%) Exchange Server 2010
4 5 (8.47%) Exchange Server 2007
5 3 (5.08%) Blackberry Enterprise Server
6 2 (3.39%) IIS
6 2 (3.39%) Apache
6 2 (3.39%) Exchange Server 2000
6 2 (3.39%) Exchange Server 2003
6 2 (3.39%) Lync
7 1 (1.69%) Oracle Service Bus
7 1 (1.69%) Exchange Server 2013
7 1 (1.69%) SharePoint Server
7 1 (1.69%) WebLogic
Applications
1 7 (11.86%) MS Excel
2 5 (8.47%) MS Office
Business Applications
1 1 (1.69%) Academy Housing
1 1 (1.69%) Academy Revenues and Benefits
Cloud Services
1 4 (6.78%) Office 365
2 1 (1.69%) Microsoft Azure
Communications & Networking
1 8 (13.56%) SAN
2 7 (11.86%) VoIP
3 6 (10.17%) TCP/IP
4 5 (8.47%) Firewall
5 4 (6.78%) WAN
6 3 (5.08%) LAN
6 3 (5.08%) DNS
7 2 (3.39%) DHCP
8 1 (1.69%) iSCSI
8 1 (1.69%) BT 21CN
8 1 (1.69%) Internet
8 1 (1.69%) Wireless
8 1 (1.69%) ADSL
8 1 (1.69%) VPN
Database & Business Intelligence
1 7 (11.86%) SQL Server
2 3 (5.08%) Oracle Database
3 2 (3.39%) MySQL
3 2 (3.39%) Oracle Database 11g
4 1 (1.69%) Relational Database
4 1 (1.69%) SQL Server 2008
4 1 (1.69%) SQL Server 2005
4 1 (1.69%) RDBMS
4 1 (1.69%) Oracle Database 10g
4 1 (1.69%) PowerCenter
4 1 (1.69%) Oracle9i Database
4 1 (1.69%) Data Warehouse
Development Applications
1 1 (1.69%) Oracle Forms
1 1 (1.69%) VSS/SourceSafe
General
1 4 (6.78%) Back Office
2 1 (1.69%) Retail Banking
2 1 (1.69%) Local Government
2 1 (1.69%) Banking
2 1 (1.69%) Retail
2 1 (1.69%) Finance
Libraries, Frameworks & Software Standards
1 2 (3.39%) Middleware
2 1 (1.69%) WSDL
2 1 (1.69%) .NET
2 1 (1.69%) J2EE
2 1 (1.69%) Web Services
2 1 (1.69%) XML
Miscellaneous
1 3 (5.08%) Blackberry
2 2 (3.39%) NHS
3 1 (1.69%) CCTV
3 1 (1.69%) Informatics
3 1 (1.69%) Clustering
3 1 (1.69%) Firmware
3 1 (1.69%) Client/Server
Operating Systems
1 36 (61.02%) Windows
2 23 (38.98%) Windows Server 2008
3 12 (20.34%) Windows 7
4 10 (16.95%) Windows Server 2003
5 6 (10.17%) Windows Server 2012
6 5 (8.47%) Windows 8
7 4 (6.78%) UNIX
8 3 (5.08%) Mac OS X
9 2 (3.39%) Linux
9 2 (3.39%) Windows 2000
9 2 (3.39%) Windows XP
9 2 (3.39%) Windows 2000 Server
10 1 (1.69%) Windows Vista
10 1 (1.69%) Android
10 1 (1.69%) Solaris
Processes & Methodologies
1 16 (27.12%) ITIL
2 4 (6.78%) PRINCE2
2 4 (6.78%) Problem Management
3 3 (5.08%) Root Cause Analysis
3 3 (5.08%) Change Management
3 3 (5.08%) Disaster Recovery
4 2 (3.39%) Service Delivery
4 2 (3.39%) Business Continuity
4 2 (3.39%) Incident Management
4 2 (3.39%) Performance Tuning
4 2 (3.39%) Performance Monitoring
4 2 (3.39%) Software Deployment
5 1 (1.69%) Capacity Planning
5 1 (1.69%) Performance Improvement
5 1 (1.69%) High Availability
5 1 (1.69%) Capacity Management
5 1 (1.69%) Network Monitoring
5 1 (1.69%) Network Design
5 1 (1.69%) Systems Analysis
5 1 (1.69%) PRINCE
Programming Languages
1 15 (25.42%) SQL
2 3 (5.08%) PL/SQL
3 1 (1.69%) PowerShell
3 1 (1.69%) C#
3 1 (1.69%) Java
3 1 (1.69%) VBScript
Qualifications
1 10 (16.95%) Microsoft Certification
2 8 (13.56%) MCSE
3 5 (8.47%) MCITP
4 4 (6.78%) CCNA
4 4 (6.78%) PRINCE2 Certification
4 4 (6.78%) Cisco Certification
5 3 (5.08%) SC Cleared
5 3 (5.08%) Security Cleared
6 2 (3.39%) MCSA
6 2 (3.39%) ITIL Foundation Certificate
7 1 (1.69%) Degree
7 1 (1.69%) MCTS
7 1 (1.69%) VMware Certified Professional (VCP)
7 1 (1.69%) ITIL Certification
7 1 (1.69%) CCA
7 1 (1.69%) Citrix Certification
7 1 (1.69%) MCP
Quality Assurance & Compliance
1 4 (6.78%) SLA
2 1 (1.69%) PCI DSS
System Software
1 30 (50.85%) Active Directory
2 6 (10.17%) XenServer
3 5 (8.47%) Hyper-V
3 5 (8.47%) XenApp
4 4 (6.78%) VMware Infrastructure
5 3 (5.08%) XenDesktop
5 3 (5.08%) VMware ESX
6 2 (3.39%) Terminal Services
6 2 (3.39%) vSphere
7 1 (1.69%) DFS Replication
Systems Management
1 9 (15.25%) SCCM
2 4 (6.78%) Backup Exec
3 2 (3.39%) WSUS
3 2 (3.39%) SCOM
4 1 (1.69%) BladeLogic
4 1 (1.69%) SCVMM
4 1 (1.69%) HP Data Protector
4 1 (1.69%) Oracle Enterprise Manager
Vendors
1 25 (42.37%) VMware
2 18 (30.51%) Microsoft
3 15 (25.42%) Citrix
4 11 (18.64%) HP
5 9 (15.25%) Cisco
6 5 (8.47%) Dell
7 4 (6.78%) Oracle
7 4 (6.78%) NetApp
8 3 (5.08%) 3PAR
8 3 (5.08%) Apple
8 3 (5.08%) Avaya
9 2 (3.39%) Alcatel-Lucent
9 2 (3.39%) Symantec
9 2 (3.39%) McAfee
9 2 (3.39%) Veeam
9 2 (3.39%) ProCurve
10 1 (1.69%) Splunk
10 1 (1.69%) Cyber-Ark
10 1 (1.69%) Civica
10 1 (1.69%) Capita
Ipswich, Suffolk
X4 Group
Rate: £180 - 200 per day
Posted: 15 hours ago