The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 601 579 560
Rank change year-on-year
-22 -19
Contract jobs requiring a 3rd Line Support Analyst 32 31 27
As % of all contract IT jobs located in the UK 0.055% 0.055% 0.052%
As % of the Job Titles category 0.059% 0.060% 0.056%
Number of daily rates quoted 25 17 17
Average daily rate
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of your Daily Rate
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£325 £280 £225
Average daily rate % change year-on-year
+16.07% +24.44%
90% offered a daily rate of more than £263 £175 £171
10% offered a daily rate of more than £408 £340 £278
UK excluding London average daily rate £325 £290 £200
% change year-on-year
+12.06% +45.00%
Number of hourly rates quoted 0 5 3
Average hourly rate - £20.00 £25.00
Average hourly rate % change year-on-year
- -20.00%
UK excluding London average hourly rate - £20.00 £25.00
% change year-on-year
- -20.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
54235 51432 48394
As % of all contract IT jobs located in the UK 92.81% 92.07% 92.83%
Number of daily rates quoted 34663 31190 28805
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1992 1996 2114
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 4 September 2015.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 20 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 32 £325 +23.80% 7
London +16 18 £300 +71.14% 3
South East -24 6 £400 +22.45% 1
City of London +9 4 £419 +170.16% 2
Manchester -17 3 £325 - 1
North West -31 3 £325 - 2
West Sussex - 3 £387 -
Crawley - 3 £387 -
West Yorkshire -26 2 £255 -7.27%
Leeds -27 2 £255 -7.27%
Yorkshire -27 2 £255 -7.27%
West Midlands +5 1 - -
Kent +3 1 - -
Berkshire -2 1 £400 -
Buckinghamshire -12 1 - -
Staffordshire - 1 - -
Teddington - 1 £250 -
Aylesbury - 1 - -
Sevenoaks - 1 - -
Stoke-on-Trent - 1 - -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 4 September 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 55 (90.16%) Windows
2 42 (68.85%) Active Directory
2 42 (68.85%) VMware
3 35 (57.38%) Windows Server 2008
4 30 (49.18%) VMware Infrastructure
5 28 (45.90%) Windows Server 2012
6 26 (42.62%) Microsoft
6 26 (42.62%) ITIL
7 24 (39.34%) SCCM
8 21 (34.43%) Citrix
9 19 (31.15%) MS Exchange
10 17 (27.87%) IIS
11 16 (26.23%) SQL
11 16 (26.23%) SAN
11 16 (26.23%) PowerShell
12 14 (22.95%) MS Excel
12 14 (22.95%) DNS
13 11 (18.03%) DHCP
13 11 (18.03%) Hyper-V
14 10 (16.39%) WSUS
14 10 (16.39%) Office 365
14 10 (16.39%) Cisco
14 10 (16.39%) Microsoft Certification
14 10 (16.39%) HP
15 9 (14.75%) VMware ESXi
15 9 (14.75%) Exchange Server 2010
15 9 (14.75%) Windows 7
16 8 (13.11%) XenApp
16 8 (13.11%) Problem Management
16 8 (13.11%) Blackberry Enterprise Server

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 4 September 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (31.15%) MS Exchange
2 17 (27.87%) IIS
3 9 (14.75%) Exchange Server 2010
4 8 (13.11%) Blackberry Enterprise Server
5 7 (11.48%) SharePoint
5 7 (11.48%) Exchange Server 2013
6 4 (6.56%) Lync
7 1 (1.64%) IBM Notes
7 1 (1.64%) WorkSite
7 1 (1.64%) Exchange Server 2007
Applications
1 14 (22.95%) MS Excel
2 5 (8.20%) MS Office
Business Applications
1 2 (3.28%) Remedy ITSM
2 1 (1.64%) Dynamics CRM
Cloud Services
1 10 (16.39%) Office 365
2 3 (4.92%) Microsoft Azure
3 2 (3.28%) Amazon AWS
Communications & Networking
1 16 (26.23%) SAN
2 14 (22.95%) DNS
3 11 (18.03%) DHCP
4 8 (13.11%) WAN
5 7 (11.48%) Firewall
5 7 (11.48%) LAN
6 6 (9.84%) TCP/IP
7 4 (6.56%) BIG-IP
7 4 (6.56%) MPLS
8 3 (4.92%) Wi-Fi
9 2 (3.28%) DSL
10 1 (1.64%) Wireless
10 1 (1.64%) Cisco IPT
10 1 (1.64%) iSCSI
10 1 (1.64%) OSPF
10 1 (1.64%) BGP
10 1 (1.64%) VPN
10 1 (1.64%) VoIP
10 1 (1.64%) WLAN
10 1 (1.64%) Intranet
Database & Business Intelligence
1 8 (13.11%) SQL Server
2 6 (9.84%) SQL Server 2008
3 4 (6.56%) SQL Server 2005
4 2 (3.28%) SQL Server 2012
5 1 (1.64%) Big Data
5 1 (1.64%) DB2
5 1 (1.64%) BusinessObjects
Development Applications
1 2 (3.28%) Ant
1 2 (3.28%) Octopus Deploy
General
1 7 (11.48%) Finance
2 3 (4.92%) Back Office
2 3 (4.92%) Law
3 2 (3.28%) Retail
3 2 (3.28%) Online Betting
4 1 (1.64%) Legal
4 1 (1.64%) Financial Institution
4 1 (1.64%) Automotive
Libraries, Frameworks & Software Standards
1 2 (3.28%) Software Packaging
2 1 (1.64%) Web Services
2 1 (1.64%) Middleware
2 1 (1.64%) Application Packaging
Miscellaneous
1 7 (11.48%) Blackberry
1 7 (11.48%) Clustering
2 3 (4.92%) Mainframe
3 2 (3.28%) PKI
3 2 (3.28%) Smartphone
3 2 (3.28%) Fat Client
3 2 (3.28%) Thin Client
3 2 (3.28%) BYOD
4 1 (1.64%) iPhone
4 1 (1.64%) iPad
4 1 (1.64%) Management Information System
4 1 (1.64%) Replication
Operating Systems
1 55 (90.16%) Windows
2 35 (57.38%) Windows Server 2008
3 28 (45.90%) Windows Server 2012
4 9 (14.75%) Windows 7
5 8 (13.11%) Windows Server 2003
6 6 (9.84%) Linux
7 4 (6.56%) UNIX
7 4 (6.56%) Windows 2000 Server
8 3 (4.92%) Windows 8
9 2 (3.28%) Mac OS
9 2 (3.28%) Apple iOS
9 2 (3.28%) Android
9 2 (3.28%) Windows XP
10 1 (1.64%) zOS
10 1 (1.64%) Windows Vista
Processes & Methodologies
1 26 (42.62%) ITIL
2 8 (13.11%) Problem Management
3 6 (9.84%) Service Management
4 5 (8.20%) ITSM
4 5 (8.20%) Migration
5 4 (6.56%) Root Cause Analysis
6 3 (4.92%) Incident Management
6 3 (4.92%) Performance Management
6 3 (4.92%) Network Management
6 3 (4.92%) Change Management
6 3 (4.92%) Disaster Recovery
6 3 (4.92%) Configuration Management
7 2 (3.28%) BCP
7 2 (3.28%) Service Delivery
7 2 (3.28%) ITIL V3
7 2 (3.28%) Business Continuity
7 2 (3.28%) Asset Management
7 2 (3.28%) Server Building
7 2 (3.28%) WAN Optimisation
7 2 (3.28%) Software Deployment
Programming Languages
1 16 (26.23%) SQL
1 16 (26.23%) PowerShell
2 8 (13.11%) VBScript
3 3 (4.92%) VB
4 2 (3.28%) T-SQL
5 1 (1.64%) COBOL
5 1 (1.64%) Java
5 1 (1.64%) Shell Script
Qualifications
1 10 (16.39%) Microsoft Certification
2 7 (11.48%) Cisco Certification
3 5 (8.20%) MCSE
3 5 (8.20%) CCNA
4 4 (6.56%) VMware Certified Professional (VCP)
5 3 (4.92%) CCA
5 3 (4.92%) Citrix Certification
6 2 (3.28%) MCSA
6 2 (3.28%) CCNP
6 2 (3.28%) ITIL Foundation Certificate
7 1 (1.64%) Degree
7 1 (1.64%) SC Cleared
7 1 (1.64%) DV Cleared
7 1 (1.64%) Security Cleared
Quality Assurance & Compliance
1 2 (3.28%) SLA
System Software
1 42 (68.85%) Active Directory
2 30 (49.18%) VMware Infrastructure
3 11 (18.03%) Hyper-V
4 9 (14.75%) VMware ESXi
5 8 (13.11%) XenApp
6 7 (11.48%) vSphere
7 4 (6.56%) Citrix Presentation Server
7 4 (6.56%) VMware ESX
8 3 (4.92%) NLBS
8 3 (4.92%) XenDesktop
9 2 (3.28%) UAG
9 2 (3.28%) Microsoft App-V
9 2 (3.28%) Xen
9 2 (3.28%) XenServer
10 1 (1.64%) Firmware
Systems Management
1 24 (39.34%) SCCM
2 10 (16.39%) WSUS
3 7 (11.48%) SCOM
4 5 (8.20%) Backup Exec
5 4 (6.56%) Nagios
6 2 (3.28%) Puppet
6 2 (3.28%) Icinga
7 1 (1.64%) SolarWinds Orion
7 1 (1.64%) Foglight
7 1 (1.64%) NetBackup
7 1 (1.64%) OVSD
Vendors
1 42 (68.85%) VMware
2 26 (42.62%) Microsoft
3 21 (34.43%) Citrix
4 10 (16.39%) Cisco
4 10 (16.39%) HP
5 8 (13.11%) Dell
6 6 (9.84%) Symantec
7 4 (6.56%) CheckPoint
8 3 (4.92%) NetApp
8 3 (4.92%) McAfee
8 3 (4.92%) Sophos
8 3 (4.92%) Apple
9 2 (3.28%) Dell Compellent
9 2 (3.28%) Remedy
9 2 (3.28%) IBM
9 2 (3.28%) Juniper
9 2 (3.28%) BMC
10 1 (1.64%) CommVault
10 1 (1.64%) Informatica
10 1 (1.64%) Oracle
City of London
Nigel Frank International Limited - Newcastle
Rate: £300 - £400 per day
Posted: 8 days ago
Manchester
Barclay Anderson
Rate: £0 - £250 per day
Posted: 25 days ago