The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 608 578 595
Rank change year-on-year
-30 +17
Contract jobs requiring a 3rd Line Support Analyst 36 63 35
As % of all contract IT jobs located in the UK 0.064% 0.11% 0.064%
As % of the Job Titles category 0.068% 0.12% 0.068%
Number of daily rates quoted 25 28 22
Average daily rate £275 £261 £264
Average daily rate % change year-on-year
+5.26% -0.94%
90% offered a daily rate of more than £200 £208 £191
10% offered a daily rate of more than £400 £330 £325
UK excluding London average daily rate £250 £230 £245
% change year-on-year
+8.69% -6.12%
Number of hourly rates quoted 5 16 7
Average hourly rate £20.00 £25.00 £16.00
Average hourly rate % change year-on-year
-20.00% +56.25%
90% offered a hourly rate of more than £17.50 £20.00 £14.50
10% offered a hourly rate of more than £46.50 £165.00 £25.50
UK excluding London average hourly rate £45.00 £25.00 £16.00
% change year-on-year
+80.00% +56.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53023 52764 51440
As % of all contract IT jobs located in the UK 94.92% 94.73% 94.29%
Number of daily rates quoted 34537 31962 31273
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £553 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1533 2112 2096
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.90 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 28 April 2016.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 28 April 2016.

3rd Line Support Analyst Hourly Rate Histogram in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 35 £275 +5.26% 14
South East -18 13 £250 +8.69% 6
Oxfordshire +4 9 £200 -13.04% 1
London -13 9 £320 +21.90% 3
Oxford +11 8 £200 -13.04%
North West -6 5 £120 -51.26%
Manchester -6 5 £120 -47.82%
West Sussex -21 3 £413 - 1
East Midlands - 3 - - 1
City of London +36 2 £401 +74.13% 1
East of England +4 2 £335 +57.64%
West Midlands -9 2 £303 - 3
Crawley -16 2 £413 -
Nottingham - 2 - -
Nottinghamshire - 2 - -
Norfolk - 2 £335 -
Hampshire +3 1 £301 -4.44% 3
Yorkshire +2 1 - - 1
West Yorkshire -3 1 - - 1
Leeds -8 1 - - 1
North Yorkshire - 1 - -
South Yorkshire - 1 - -
East Yorkshire - 1 - -
Lincolnshire - 1 - -
Bromley - 1 £225 -
Salford - 1 £120 -
Grantham - 1 - -
Selby - 1 - -
York - 1 - -
Sheffield - 1 - -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 58 (67.44%) Windows
2 52 (60.47%) Active Directory
3 39 (45.35%) VMware
4 37 (43.02%) Windows Server
5 29 (33.72%) Microsoft
6 26 (30.23%) Citrix
6 26 (30.23%) Windows Server 2012
7 25 (29.07%) Windows Server 2008
8 23 (26.74%) Windows 7
8 23 (26.74%) ITIL
9 19 (22.09%) MS Exchange
10 18 (20.93%) DNS
10 18 (20.93%) Finance
10 18 (20.93%) VMware Infrastructure
11 17 (19.77%) DHCP
11 17 (19.77%) SQL
12 16 (18.60%) Microsoft Certification
13 14 (16.28%) SQL Server
13 14 (16.28%) Exchange Server 2010
14 13 (15.12%) PowerShell
14 13 (15.12%) Cisco
15 12 (13.95%) Disaster Recovery
15 12 (13.95%) VPN
15 12 (13.95%) SAN
15 12 (13.95%) Windows Server 2003
15 12 (13.95%) SharePoint
15 12 (13.95%) XenApp
15 12 (13.95%) vSphere
15 12 (13.95%) Office 365
16 11 (12.79%) SCCM

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (22.09%) MS Exchange
2 14 (16.28%) Exchange Server 2010
3 12 (13.95%) SharePoint
4 11 (12.79%) IIS
5 5 (5.81%) Skype for Business
5 5 (5.81%) WordPress
6 3 (3.49%) Blackberry Enterprise Server
7 2 (2.33%) BizTalk Server
7 2 (2.33%) CMS
8 1 (1.16%) IBM Notes
8 1 (1.16%) SharePoint Server
Applications
1 6 (6.98%) MS Office
2 4 (4.65%) MS Excel
Business Applications
1 1 (1.16%) Unit4 Business World
Cloud Services
1 12 (13.95%) Office 365
2 2 (2.33%) Amazon AWS
3 1 (1.16%) OneDrive
Communications & Networking
1 18 (20.93%) DNS
2 17 (19.77%) DHCP
3 12 (13.95%) SAN
3 12 (13.95%) VPN
4 8 (9.30%) LAN
4 8 (9.30%) TCP/IP
5 7 (8.14%) Firewall
6 6 (6.98%) SSL
6 6 (6.98%) WAN
7 5 (5.81%) Intranet
8 3 (3.49%) iSCSI
8 3 (3.49%) NAS
9 2 (2.33%) BGP
9 2 (2.33%) IP Telephony
9 2 (2.33%) Wireless
10 1 (1.16%) Internet
10 1 (1.16%) IPsec
10 1 (1.16%) MPLS
10 1 (1.16%) OSPF
10 1 (1.16%) Wi-Fi
Database & Business Intelligence
1 14 (16.28%) SQL Server
2 6 (6.98%) SQL Server 2008
3 5 (5.81%) SQL Server 2012
4 1 (1.16%) BusinessObjects
4 1 (1.16%) GIS
Development Applications
1 1 (1.16%) Oracle APEX
General
1 18 (20.93%) Finance
2 7 (8.14%) Legal
3 4 (4.65%) Advertising
3 4 (4.65%) Law
4 3 (3.49%) Back Office
4 3 (3.49%) Banking
4 3 (3.49%) Publishing
5 2 (2.33%) Online Betting
6 1 (1.16%) Local Government
6 1 (1.16%) Marketing
6 1 (1.16%) Retail
Libraries, Frameworks & Software Standards
1 7 (8.14%) .NET
2 2 (2.33%) Web Services
2 2 (2.33%) Windows Identity Foundation
3 1 (1.16%) ASP.NET
3 1 (1.16%) ASP.NET Web Forms
3 1 (1.16%) COM
3 1 (1.16%) WinForms
3 1 (1.16%) XML
Miscellaneous
1 5 (5.81%) Management Information System
1 5 (5.81%) PKI
2 4 (4.65%) NHS
3 3 (3.49%) Blackberry
3 3 (3.49%) Data Centre
4 2 (2.33%) Analytical Skills
5 1 (1.16%) Client/Server
5 1 (1.16%) Driving Licence
5 1 (1.16%) Mobile App
5 1 (1.16%) Replication
Operating Systems
1 58 (67.44%) Windows
2 37 (43.02%) Windows Server
3 26 (30.23%) Windows Server 2012
4 25 (29.07%) Windows Server 2008
5 23 (26.74%) Windows 7
6 12 (13.95%) Windows Server 2003
7 9 (10.47%) Linux
8 6 (6.98%) Unix
8 6 (6.98%) Windows 8
9 3 (3.49%) Windows XP
10 1 (1.16%) Android
10 1 (1.16%) Apple iOS
10 1 (1.16%) Mac OS
10 1 (1.16%) Windows 10
10 1 (1.16%) Windows 2000
Processes & Methodologies
1 23 (26.74%) ITIL
2 12 (13.95%) Disaster Recovery
3 8 (9.30%) Patch Management
4 7 (8.14%) Service Delivery
5 6 (6.98%) Migration
6 5 (5.81%) Asset Management
6 5 (5.81%) Investment Management
6 5 (5.81%) Problem Management
6 5 (5.81%) Security Management
7 4 (4.65%) Change Management
7 4 (4.65%) Project Management
8 3 (3.49%) Business Continuity
8 3 (3.49%) Coaching
8 3 (3.49%) CRM
8 3 (3.49%) Incident Management
8 3 (3.49%) Server Building
8 3 (3.49%) Server Patching
8 3 (3.49%) Service Management
9 2 (2.33%) Performance Monitoring
9 2 (2.33%) Web Operations
Programming Languages
1 17 (19.77%) SQL
2 13 (15.12%) PowerShell
3 6 (6.98%) VBScript
4 3 (3.49%) Java
5 1 (1.16%) C++
5 1 (1.16%) Perl
5 1 (1.16%) PL/SQL
5 1 (1.16%) Ruby
5 1 (1.16%) VB
Qualifications
1 16 (18.60%) Microsoft Certification
2 9 (10.47%) MCSE
3 8 (9.30%) Cisco Certification
4 7 (8.14%) CCNP
5 6 (6.98%) MCP
6 5 (5.81%) BPSS Clearance
7 4 (4.65%) CCNA
7 4 (4.65%) MCSA
7 4 (4.65%) Security Cleared
8 2 (2.33%) Citrix Certification
8 2 (2.33%) Degree
8 2 (2.33%) MCITP
8 2 (2.33%) SC Cleared
9 1 (1.16%) CCA
9 1 (1.16%) CCEE
9 1 (1.16%) ITIL Certification
9 1 (1.16%) MCTS
9 1 (1.16%) PRINCE2 Certification
9 1 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (4.65%) SLA
2 3 (3.49%) Disclosure Scotland
2 3 (3.49%) ISO/IEC 27001
3 1 (1.16%) Data Quality
System Software
1 52 (60.47%) Active Directory
2 18 (20.93%) VMware Infrastructure
3 12 (13.95%) vSphere
3 12 (13.95%) XenApp
4 10 (11.63%) XenDesktop
5 7 (8.14%) Hyper-V
6 5 (5.81%) BitLocker
6 5 (5.81%) VMware ESX
6 5 (5.81%) VMware ESXi
7 4 (4.65%) XenServer
8 3 (3.49%) NFS
9 1 (1.16%) Citrix Presentation Server
9 1 (1.16%) Firmware
Systems Management
1 11 (12.79%) SCCM
2 6 (6.98%) NetBackup
3 4 (4.65%) WSUS
4 3 (3.49%) Cacti
4 3 (3.49%) Norton AntiVirus
5 2 (2.33%) Bacula
5 2 (2.33%) SCOM
5 2 (2.33%) Symantec Enterprise Vault
5 2 (2.33%) ZABBIX
6 1 (1.16%) Backup Exec
6 1 (1.16%) DameWare
6 1 (1.16%) Opsview
6 1 (1.16%) SCOrch
6 1 (1.16%) SCVMM
6 1 (1.16%) WhatsUp Gold
6 1 (1.16%) Zenoss
Vendors
1 39 (45.35%) VMware
2 29 (33.72%) Microsoft
3 26 (30.23%) Citrix
4 13 (15.12%) Cisco
5 10 (11.63%) Oracle
6 6 (6.98%) HP
6 6 (6.98%) NetApp
7 5 (5.81%) Sophos
8 4 (4.65%) Juniper
9 3 (3.49%) CheckPoint
9 3 (3.49%) EMC
9 3 (3.49%) IBM
9 3 (3.49%) Symantec
10 2 (2.33%) arcserve
10 2 (2.33%) Dell
10 2 (2.33%) Proofpoint
10 2 (2.33%) Riverbed
10 2 (2.33%) ServiceNow
11 1 (1.16%) Bloomberg
11 1 (1.16%) Reuters
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Posted: Yesterday