The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 548 546 495
Rank change year-on-year
-2 -51
Contract jobs requiring a 3rd Line Support Analyst 39 20 36
As % of all contract IT jobs located in the UK 0.074% 0.039% 0.079%
As % of the Job Titles category 0.080% 0.043% 0.085%
Number of daily rates quoted 16 8 20
Average daily rate
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£311 £298 £275
Average daily rate % change year-on-year
+4.62% +8.18%
90% offered a daily rate of more than £188 £161 £200
10% offered a daily rate of more than £348 £350 £375
UK excluding London average daily rate £313 £168 £238
% change year-on-year
+86.56% -29.47%
Number of hourly rates quoted 13 3 4
Average hourly rate £25.00 £30.00 £19.00
Average hourly rate % change year-on-year
-16.66% +57.89%
90% offered a hourly rate of more than £20.00 £25.20 £17.00
10% offered a hourly rate of more than £30.00 £30.00 £30.80
UK excluding London average hourly rate £25.00 £30.00 £19.00
% change year-on-year
-16.66% +57.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48597 46888 42182
As % of all contract IT jobs located in the UK 92.43% 92.39% 92.62%
Number of daily rates quoted 29825 27690 24082
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £245 £225 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1851 1997 2274
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £10.60
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 3 March 2015.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 3 March 2015.

3rd Line Support Analyst Hourly Rate Histogram in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +11 37 £310 -4.61% 8
South East -7 13 £320 - 3
East of England +12 7 £200 +21.21%
London +8 7 £263 -19.23% 2
West Midlands +3 5 £310 -
North West -16 3 - -
Warwickshire - 3 - -
Wiltshire +1 2 £355 +31.48%
Manchester -10 2 - -
South West -15 2 £355 +62.28% 2
Essex - 2 - -
Colchester - 2 - -
Bedfordshire - 2 £288 -
Hampshire - 2 £313 - 1
Yorkshire -8 1 - -
West Yorkshire -14 1 - -
East Midlands - 1 - - 1
Leeds - 1 - -
Winchester - 1 - - 1
Coventry - 1 £310 -
Croydon - - - -
Edinburgh - - - -
Gloucester - - - -
Guildford - - - -
High Wycombe - - - -
Kettering - - - -
Newbury - - - -
Peterborough - - - -
Portsmouth - - - -
Reading - - - -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 3 March 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 61 (78.21%) Windows
2 47 (60.26%) Microsoft
2 47 (60.26%) VMware
3 45 (57.69%) Windows Server 2008
4 41 (52.56%) Active Directory
5 30 (38.46%) Citrix
6 29 (37.18%) ITIL
7 26 (33.33%) Windows Server 2003
8 23 (29.49%) SQL
8 23 (29.49%) MS Exchange
8 23 (29.49%) Windows Server 2012
9 22 (28.21%) Cisco
10 20 (25.64%) IIS
10 20 (25.64%) VMware Infrastructure
11 18 (23.08%) Windows 7
11 18 (23.08%) LAN
11 18 (23.08%) DNS
11 18 (23.08%) Firewall
12 17 (21.79%) WAN
13 16 (20.51%) XenApp
14 15 (19.23%) Hyper-V
14 15 (19.23%) SAN
15 13 (16.67%) SCCM
16 12 (15.38%) vSphere
16 12 (15.38%) DHCP
16 12 (15.38%) SQL Server
17 11 (14.10%) Cisco Certification
17 11 (14.10%) Microsoft Certification
17 11 (14.10%) HP
17 11 (14.10%) PowerShell

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 3 March 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (29.49%) MS Exchange
2 20 (25.64%) IIS
3 9 (11.54%) Blackberry Enterprise Server
4 7 (8.97%) SharePoint
5 5 (6.41%) Lync
6 3 (3.85%) SharePoint 2010
7 2 (2.56%) SharePoint 2013
7 2 (2.56%) Exchange Server 2013
7 2 (2.56%) Exchange Server 2007
7 2 (2.56%) GlassFish
7 2 (2.56%) Office Communications Server
7 2 (2.56%) IBM Notes
7 2 (2.56%) Lotus Domino
8 1 (1.28%) Apache
8 1 (1.28%) Exchange Server 2010
8 1 (1.28%) BizTalk Server
Applications
1 9 (11.54%) MS Office
2 8 (10.26%) MS Excel
Cloud Services
1 11 (14.10%) Microsoft Azure
2 4 (5.13%) Office 365
3 1 (1.28%) IaaS
3 1 (1.28%) PaaS
Communications & Networking
1 18 (23.08%) LAN
1 18 (23.08%) DNS
1 18 (23.08%) Firewall
2 17 (21.79%) WAN
3 15 (19.23%) SAN
4 12 (15.38%) DHCP
5 7 (8.97%) TCP/IP
6 6 (7.69%) iSCSI
7 5 (6.41%) BIG-IP
7 5 (6.41%) MPLS
7 5 (6.41%) DSL
7 5 (6.41%) VoIP
8 4 (5.13%) Network Security
9 3 (3.85%) Wireless
9 3 (3.85%) Cisco Nexus
10 2 (2.56%) F5 BIG-IP GTM
10 2 (2.56%) Reverse Proxy
10 2 (2.56%) LDAP
11 1 (1.28%) SMS
11 1 (1.28%) Ethernet
Database & Business Intelligence
1 12 (15.38%) SQL Server
2 5 (6.41%) SQL Server 2008
3 3 (3.85%) SQL Server 2005
4 1 (1.28%) Data Mining
4 1 (1.28%) SQL Server 2000
4 1 (1.28%) InterSystems Cache
Development Applications
1 2 (2.56%) Octopus Deploy
2 1 (1.28%) Ant
2 1 (1.28%) PVCS
2 1 (1.28%) MSI
2 1 (1.28%) Subversion
2 1 (1.28%) Maven
General
1 7 (8.97%) Finance
2 2 (2.56%) Automotive
2 2 (2.56%) Legal
2 2 (2.56%) Publishing
2 2 (2.56%) Telecoms
3 1 (1.28%) Back Office
3 1 (1.28%) Banking
3 1 (1.28%) Online Betting
Libraries, Frameworks & Software Standards
1 2 (2.56%) Flash
1 2 (2.56%) Middleware
2 1 (1.28%) Spring
2 1 (1.28%) Application Packaging
2 1 (1.28%) .NET
2 1 (1.28%) J2EE
Miscellaneous
1 10 (12.82%) Blackberry
2 5 (6.41%) Fat Client
2 5 (6.41%) Thin Client
3 4 (5.13%) Clustering
4 3 (3.85%) CLARiiON
4 3 (3.85%) iPad
4 3 (3.85%) Analytical Skills
5 2 (2.56%) User Experience
6 1 (1.28%) Enterprise Storage
6 1 (1.28%) Data Integration
6 1 (1.28%) Cryptography
6 1 (1.28%) PKI
6 1 (1.28%) Life Science
Operating Systems
1 61 (78.21%) Windows
2 45 (57.69%) Windows Server 2008
3 26 (33.33%) Windows Server 2003
4 23 (29.49%) Windows Server 2012
5 18 (23.08%) Windows 7
6 7 (8.97%) Linux
7 5 (6.41%) Windows XP
7 5 (6.41%) Windows 2000 Server
8 4 (5.13%) Windows 8
9 3 (3.85%) Windows Vista
9 3 (3.85%) Android
10 2 (2.56%) Windows 2000
10 2 (2.56%) Solaris
10 2 (2.56%) UNIX
11 1 (1.28%) Mac OS X
Processes & Methodologies
1 29 (37.18%) ITIL
2 11 (14.10%) Problem Management
3 7 (8.97%) Disaster Recovery
4 5 (6.41%) Change Management
4 5 (6.41%) Service Management
4 5 (6.41%) Performance Management
5 4 (5.13%) Business Continuity Planning
5 4 (5.13%) Mentoring
5 4 (5.13%) BCP
5 4 (5.13%) ITSM
5 4 (5.13%) Business Continuity
6 3 (3.85%) Service Delivery
6 3 (3.85%) PRINCE2
6 3 (3.85%) Coaching
6 3 (3.85%) Root Cause Analysis
7 2 (2.56%) WAN Optimisation
7 2 (2.56%) Fault Management
7 2 (2.56%) Capacity Planning
7 2 (2.56%) Network Management
7 2 (2.56%) Web Development
Programming Languages
1 23 (29.49%) SQL
2 11 (14.10%) PowerShell
3 5 (6.41%) VBScript
4 3 (3.85%) Java
5 1 (1.28%) PL/SQL
5 1 (1.28%) VB
5 1 (1.28%) Shell Script
Qualifications
1 11 (14.10%) Cisco Certification
1 11 (14.10%) Microsoft Certification
2 9 (11.54%) CCNP
3 7 (8.97%) Security Cleared
4 6 (7.69%) SC Cleared
4 6 (7.69%) CCNA
5 3 (3.85%) MCSE
6 2 (2.56%) MCITP
6 2 (2.56%) VCP4
7 1 (1.28%) MCP
7 1 (1.28%) DV Cleared
7 1 (1.28%) MCSA
7 1 (1.28%) CCSP
7 1 (1.28%) ITIL Certification
7 1 (1.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (10.26%) SLA
System Software
1 41 (52.56%) Active Directory
2 20 (25.64%) VMware Infrastructure
3 16 (20.51%) XenApp
4 15 (19.23%) Hyper-V
5 12 (15.38%) vSphere
6 6 (7.69%) VMware ESX
7 5 (6.41%) Xen
7 5 (6.41%) NLBS
7 5 (6.41%) Citrix Presentation Server
7 5 (6.41%) XenDesktop
8 3 (3.85%) XenServer
8 3 (3.85%) Forefront TMG
8 3 (3.85%) UAG
9 2 (2.56%) ISA Server
10 1 (1.28%) VMware ESXi
10 1 (1.28%) Microsoft App-V
10 1 (1.28%) Terminal Services
Systems Management
1 13 (16.67%) SCCM
2 9 (11.54%) WSUS
3 7 (8.97%) SCOM
4 4 (5.13%) NetBackup
5 2 (2.56%) Nagios
5 2 (2.56%) Icinga
6 1 (1.28%) SCOrch
6 1 (1.28%) OpenView
6 1 (1.28%) Backup Exec
Vendors
1 47 (60.26%) Microsoft
1 47 (60.26%) VMware
2 30 (38.46%) Citrix
3 22 (28.21%) Cisco
4 11 (14.10%) HP
5 7 (8.97%) CheckPoint
6 6 (7.69%) NetApp
7 5 (6.41%) Symantec
8 4 (5.13%) AppSense
8 4 (5.13%) EMC
9 3 (3.85%) Kaspersky
9 3 (3.85%) Dell
10 2 (2.56%) Adobe
10 2 (2.56%) Sun
10 2 (2.56%) Oracle
10 2 (2.56%) Juniper
10 2 (2.56%) Riverbed
10 2 (2.56%) F5
10 2 (2.56%) Lotus
10 2 (2.56%) Websense
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £20 per hour
Posted: 5 days ago