The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Third Line Support Analyst
UK
Rank 568 570 555
Rank change year-on-year
+2 -15
Contract jobs requiring a 3rd Line Support Analyst 23 48 37
As % of all contract IT jobs located in the UK 0.051% 0.094% 0.073%
As % of the Job Titles category 0.054% 0.100% 0.077%
Number of daily rates quoted 14 33 20
Median daily rate £325 £325 £300
Median daily rate % change year-on-year
- +8.33%
90% offered a daily rate of more than £215 £145 £214
10% offered a daily rate of more than £422 £475 £501
UK excluding London median daily rate £336 £300 £275
% change year-on-year
+11.91% +9.09%
Number of hourly rates quoted 0 4 5
Median hourly rate - £22.50 £27.50
Median hourly rate % change year-on-year
- -18.18%
UK excluding London median hourly rate - £22.50 £27.50
% change year-on-year
- -18.18%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42377 48205 48154
As % of all contract IT jobs located in the UK 94.74% 94.76% 94.69%
Number of daily rates quoted 27593 30644 30320
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1495 1752 1913
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.12 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 19 January 2017.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 23 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 20 £330 +1.53% 9
London +3 9 £275 -21.42% 3
South East +26 8 £337 +3.53% 2
Hampshire +18 4 £450 +46.34%
Milton Keynes - 4 £335 -
Buckinghamshire - 4 £335 -
Scotland +28 2 £300 +130.76%
Winchester +1 2 - -
City of London -12 2 £338 -3.57%
Glasgow - 2 £300 -
Portsmouth - 2 £450 -
North West +23 1 - -
South West +17 1 - -
Somerset +10 1 - -
Newcastle upon Tyne - 1 - -
North East - 1 - -
Bath - 1 - -
Liverpool - 1 - -
Tyne and Wear - 1 - -
Merseyside - 1 - -
Belfast - 1 £355 -
Northern Ireland - 1 £355 -
County Antrim - 1 £355 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 19 January 2017, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Analyst in the job title.

1 31 (63.27%) Windows
2 24 (48.98%) VMware
3 22 (44.90%) Active Directory
3 22 (44.90%) Windows Server
4 18 (36.73%) Microsoft
5 14 (28.57%) Citrix
6 13 (26.53%) Windows Server 2012
6 13 (26.53%) SCCM
6 13 (26.53%) VMware Infrastructure
7 12 (24.49%) SQL
8 11 (22.45%) Windows Server 2008
9 10 (20.41%) SQL Server
10 9 (18.37%) PowerShell
10 9 (18.37%) XenApp
11 8 (16.33%) Security Cleared
11 8 (16.33%) Skype for Business
11 8 (16.33%) MS Exchange
11 8 (16.33%) Finance
12 7 (14.29%) ITIL
12 7 (14.29%) Windows Server 2003
12 7 (14.29%) TCP/IP
12 7 (14.29%) vSphere
13 6 (12.24%) SC Cleared
13 6 (12.24%) Hyper-V
13 6 (12.24%) DNS
13 6 (12.24%) DHCP
13 6 (12.24%) Cisco
13 6 (12.24%) Microsoft Certification
13 6 (12.24%) SAN
13 6 (12.24%) Service Management

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.33%) MS Exchange
1 8 (16.33%) Skype for Business
2 4 (8.16%) Exchange Server 2010
2 4 (8.16%) Exchange Server 2013
3 3 (6.12%) Exchange Server 2007
3 3 (6.12%) IIS
4 2 (4.08%) Apache
4 2 (4.08%) Blackberry Enterprise Server
4 2 (4.08%) Office Communications Server
4 2 (4.08%) SharePoint
5 1 (2.04%) BizTalk Server
5 1 (2.04%) IBM Notes
5 1 (2.04%) MindAlign
5 1 (2.04%) SharePoint 2010
5 1 (2.04%) SharePoint 2013
5 1 (2.04%) WebSphere
Applications
1 5 (10.20%) MS Excel
1 5 (10.20%) MS Office
2 1 (2.04%) MS PowerPoint
2 1 (2.04%) MS Visio
Business Applications
1 1 (2.04%) Dynamics CRM
Cloud Services
1 4 (8.16%) Office 365
2 3 (6.12%) Amazon AWS
2 3 (6.12%) Microsoft Azure
3 2 (4.08%) GitHub
3 2 (4.08%) Mimecast
4 1 (2.04%) IaaS
4 1 (2.04%) PaaS
4 1 (2.04%) SaaS
Communications & Networking
1 7 (14.29%) TCP/IP
2 6 (12.24%) DHCP
2 6 (12.24%) DNS
2 6 (12.24%) Firewall
2 6 (12.24%) SAN
3 3 (6.12%) Internet
3 3 (6.12%) LAN
3 3 (6.12%) Unified Communications
3 3 (6.12%) WAN
4 2 (4.08%) Cisco IPT
4 2 (4.08%) Skype
4 2 (4.08%) VoIP
4 2 (4.08%) WLAN
5 1 (2.04%) IMAP
5 1 (2.04%) MPLS
5 1 (2.04%) OpenLDAP
5 1 (2.04%) S/MIME
5 1 (2.04%) SSL
5 1 (2.04%) VLAN
5 1 (2.04%) Wi-Fi
Database & Business Intelligence
1 10 (20.41%) SQL Server
2 3 (6.12%) SQL Server 2005
2 3 (6.12%) SQL Server 2008
3 2 (4.08%) BusinessObjects
3 2 (4.08%) SQL Server 2012
4 1 (2.04%) OLAP
4 1 (2.04%) Oracle OLAP
4 1 (2.04%) Oracle OWB
4 1 (2.04%) PostgreSQL
General
1 8 (16.33%) Finance
2 6 (12.24%) Retail
3 5 (10.20%) Pharmaceutical
4 3 (6.12%) Banking
5 2 (4.08%) Private Banking
5 2 (4.08%) Retail Banking
6 1 (2.04%) Advertising
6 1 (2.04%) Local Government
6 1 (2.04%) Marketing
Libraries, Frameworks & Software Standards
1 3 (6.12%) Software Packaging
2 2 (4.08%) .NET
3 1 (2.04%) .NET Framework
3 1 (2.04%) AngularJS
3 1 (2.04%) ASP.NET
3 1 (2.04%) jQuery
3 1 (2.04%) LAPP Stack
3 1 (2.04%) WCF
3 1 (2.04%) Web Services
3 1 (2.04%) XML
Miscellaneous
1 5 (10.20%) Blackberry
2 4 (8.16%) Analytical Skills
2 4 (8.16%) NHS
3 2 (4.08%) Clustering
3 2 (4.08%) Data Centre
4 1 (2.04%) iPad
4 1 (2.04%) iPhone
4 1 (2.04%) PKI
4 1 (2.04%) Replication
Operating Systems
1 31 (63.27%) Windows
2 22 (44.90%) Windows Server
3 13 (26.53%) Windows Server 2012
4 11 (22.45%) Windows Server 2008
5 7 (14.29%) Windows Server 2003
6 5 (10.20%) Apple iOS
7 4 (8.16%) Linux
7 4 (8.16%) Windows 10
7 4 (8.16%) Windows 7
8 3 (6.12%) CentOS
8 3 (6.12%) Unix
9 2 (4.08%) Android
9 2 (4.08%) Ubuntu
10 1 (2.04%) AIX
10 1 (2.04%) Mac OS
10 1 (2.04%) Solaris
10 1 (2.04%) SUSE
10 1 (2.04%) Windows 2000
10 1 (2.04%) Windows XP
Processes & Methodologies
1 7 (14.29%) ITIL
2 6 (12.24%) Service Management
3 5 (10.20%) Change Management
4 4 (8.16%) Application Packaging
4 4 (8.16%) Problem Management
4 4 (8.16%) Root Cause Analysis
5 3 (6.12%) Agile Software Development
6 2 (4.08%) Data Management
6 2 (4.08%) Email Management
6 2 (4.08%) Infrastructure Management
6 2 (4.08%) Investment Management
6 2 (4.08%) Network Management
6 2 (4.08%) Open Source
6 2 (4.08%) PRINCE2
6 2 (4.08%) Server Building
6 2 (4.08%) Software Deployment
6 2 (4.08%) Stakeholder Management
6 2 (4.08%) Wealth Management
7 1 (2.04%) Chat Support
7 1 (2.04%) Virtual Environments
Programming Languages
1 12 (24.49%) SQL
2 9 (18.37%) PowerShell
3 2 (4.08%) T-SQL
4 1 (2.04%) C#
4 1 (2.04%) Java
4 1 (2.04%) JavaScript
4 1 (2.04%) Perl
4 1 (2.04%) PL/SQL
4 1 (2.04%) Python
4 1 (2.04%) Shell Script
Qualifications
1 8 (16.33%) Security Cleared
2 6 (12.24%) Microsoft Certification
2 6 (12.24%) SC Cleared
3 4 (8.16%) MCSE
4 3 (6.12%) CCNA
4 3 (6.12%) Cisco Certification
4 3 (6.12%) MCITP
5 2 (4.08%) BPSS Clearance
5 2 (4.08%) Degree
5 2 (4.08%) MCSA
6 1 (2.04%) CCNP
6 1 (2.04%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (6.12%) SLA
2 2 (4.08%) Disclosure Scotland
3 1 (2.04%) GxP
System Software
1 22 (44.90%) Active Directory
2 13 (26.53%) VMware Infrastructure
3 9 (18.37%) XenApp
4 7 (14.29%) vSphere
5 6 (12.24%) Hyper-V
6 4 (8.16%) VMware Server
7 3 (6.12%) Virtual Servers
7 3 (6.12%) VMware ESXi
8 2 (4.08%) Forefront TMG
8 2 (4.08%) UAG
8 2 (4.08%) XenDesktop
8 2 (4.08%) XenServer
9 1 (2.04%) ISA Server
9 1 (2.04%) Microsoft App-V
9 1 (2.04%) Sendmail
9 1 (2.04%) Virtual Machines
9 1 (2.04%) VMware Workstation
Systems Management
1 13 (26.53%) SCCM
2 2 (4.08%) Grafana
2 2 (4.08%) MIMEsweeper
2 2 (4.08%) Nagios
2 2 (4.08%) Symantec Enterprise Vault
2 2 (4.08%) WSUS
3 1 (2.04%) Backup Exec
3 1 (2.04%) SCOM
Vendors
1 24 (48.98%) VMware
2 18 (36.73%) Microsoft
3 14 (28.57%) Citrix
4 6 (12.24%) Cisco
5 5 (10.20%) Veeam
6 4 (8.16%) CommVault
7 3 (6.12%) AppSense
7 3 (6.12%) HP
7 3 (6.12%) Palo Alto
8 2 (4.08%) Apple
8 2 (4.08%) Clearswift
8 2 (4.08%) Dell
8 2 (4.08%) Forcepoint
8 2 (4.08%) IBM
8 2 (4.08%) Mitel
8 2 (4.08%) Remedy
8 2 (4.08%) Splunk
8 2 (4.08%) Symantec
9 1 (2.04%) Intel Security
9 1 (2.04%) Retek