The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 619 608 597
Rank change year-on-year
-11 -11
Contract jobs requiring a 3rd Line Support Analyst 42 55 41
As % of all contract IT jobs located in the UK 0.078% 0.096% 0.075%
As % of the Job Titles category 0.082% 0.10% 0.079%
Number of daily rates quoted 31 45 18
Median daily rate £280 £300 £240
Median daily rate % change year-on-year
-6.51% +24.79%
90% offered a daily rate of more than £200 £202 £171
10% offered a daily rate of more than £404 £369 £303
UK excluding London median daily rate £280 £305 £220
% change year-on-year
-8.19% +38.63%
Number of hourly rates quoted 1 0 8
Median hourly rate £17.75 - £20.00
UK excluding London median hourly rate £17.75 - £19.75

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51008 54089 51827
As % of all contract IT jobs located in the UK 94.75% 94.76% 94.70%
Number of daily rates quoted 33192 34291 31378
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1546 2003 2097
Median hourly rate £17.00 £16.50 £16.50
Median hourly rate % change year-on-year
+3.03% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 30 July 2016.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 36 £280 -6.51% 13
London -19 11 £280 -2.60% 1
South East +10 8 £313 -13.19% 6
Scotland - 5 £200 -
East of England +23 4 £300 +44.40%
West Midlands -23 4 £328 - 1
Yorkshire -2 3 £250 +11.11%
Edinburgh - 3 £290 -
Oxford - 3 £250 - 1
Oxfordshire - 3 £250 - 3
Hampshire +3 2 £325 +30.00% 1
West Yorkshire +2 2 £281 +25.00%
Essex +2 2 £280 +133.33%
North West -1 2 £138 -57.69% 3
Leeds -2 2 £281 +25.00%
Leamington Spa - 2 £205 -
Surrey - 2 £350 -
Warwickshire - 2 £205 -
North East - 2 - - 1
South West - 2 £450 - 1
Glasgow - 2 £155 -
City of London +44 1 £250 -20.63%
Milton Keynes +13 1 £270 -2.52%
Southampton +10 1 £313 +25.00% 1
Buckinghamshire +9 1 £270 -2.52%
Bromley -2 1 £225 +32.35%
Manchester -12 1 £120 -63.07%
Lancashire - 1 £155 -
Douglas - 1 £350 -
Durham - 1 - -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 30 July 2016, 3rd Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Analyst in the job title.

1 55 (72.37%) Windows
2 43 (56.58%) Active Directory
3 40 (52.63%) Microsoft
4 35 (46.05%) VMware
5 31 (40.79%) ITIL
6 28 (36.84%) Windows Server
6 28 (36.84%) Windows Server 2012
7 25 (32.89%) Windows Server 2008
8 24 (31.58%) MS Exchange
9 23 (30.26%) Windows 7
10 21 (27.63%) DNS
11 20 (26.32%) Microsoft Certification
12 19 (25.00%) DHCP
13 16 (21.05%) SharePoint
13 16 (21.05%) Linux
13 16 (21.05%) Citrix
13 16 (21.05%) Exchange Server 2010
14 15 (19.74%) VMware Infrastructure
14 15 (19.74%) SCCM
15 14 (18.42%) SQL
16 13 (17.11%) Disaster Recovery
17 12 (15.79%) PowerShell
17 12 (15.79%) Finance
17 12 (15.79%) Windows Server 2003
18 11 (14.47%) MS Office
18 11 (14.47%) Hyper-V
18 11 (14.47%) Incident Management
18 11 (14.47%) Office 365
19 9 (11.84%) SCOM
19 9 (11.84%) MCSE

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (31.58%) MS Exchange
2 16 (21.05%) Exchange Server 2010
2 16 (21.05%) SharePoint
3 8 (10.53%) Skype for Business
4 7 (9.21%) Blackberry Enterprise Server
4 7 (9.21%) IIS
5 5 (6.58%) WordPress
6 3 (3.95%) BizTalk Server
6 3 (3.95%) CMS
6 3 (3.95%) Exchange Server 2013
7 2 (2.63%) SharePoint 2010
7 2 (2.63%) SharePoint 2013
8 1 (1.32%) Apache
8 1 (1.32%) WebSphere
Applications
1 11 (14.47%) MS Office
2 5 (6.58%) MS Excel
3 2 (2.63%) Spreadsheet
Business Applications
1 2 (2.63%) Unit4 Business World
2 1 (1.32%) Dynamics NAV
2 1 (1.32%) Remedy ITSM
Cloud Services
1 11 (14.47%) Office 365
2 4 (5.26%) Microsoft Azure
3 2 (2.63%) Amazon AWS
4 1 (1.32%) OneDrive
Communications & Networking
1 21 (27.63%) DNS
2 19 (25.00%) DHCP
3 6 (7.89%) VPN
4 5 (6.58%) Firewall
4 5 (6.58%) Intranet
4 5 (6.58%) LAN
4 5 (6.58%) SAN
4 5 (6.58%) TCP/IP
4 5 (6.58%) WAN
5 4 (5.26%) Remote Desktop
6 3 (3.95%) Internet
7 2 (2.63%) IP Telephony
7 2 (2.63%) LDAP
7 2 (2.63%) Unified Communications
7 2 (2.63%) Wireshark
8 1 (1.32%) Fibre Channel
8 1 (1.32%) iSCSI
8 1 (1.32%) VLAN
8 1 (1.32%) VoIP
8 1 (1.32%) WLAN
Database & Business Intelligence
1 9 (11.84%) SQL Server
2 6 (7.89%) SQL Server 2008
3 2 (2.63%) MySQL
4 1 (1.32%) SQL Server 2005
4 1 (1.32%) SQL Server Reporting Services
Development Applications
1 1 (1.32%) MSI
General
1 12 (15.79%) Finance
2 4 (5.26%) Law
2 4 (5.26%) Legal
3 2 (2.63%) Back Office
3 2 (2.63%) Banking
3 2 (2.63%) Online Betting
4 1 (1.32%) Advertising
4 1 (1.32%) Local Government
4 1 (1.32%) Manufacturing
4 1 (1.32%) Marketing
4 1 (1.32%) Multimedia
4 1 (1.32%) Publishing
Libraries, Frameworks & Software Standards
1 2 (2.63%) .NET
2 1 (1.32%) HTML
Miscellaneous
1 9 (11.84%) Data Centre
2 7 (9.21%) Blackberry
2 7 (9.21%) NHS
3 6 (7.89%) Management Information System
4 2 (2.63%) Analytical Skills
4 2 (2.63%) Client/Server
4 2 (2.63%) iPad
5 1 (1.32%) Clustering
5 1 (1.32%) Driving Licence
5 1 (1.32%) iPhone
5 1 (1.32%) Smartphone
Operating Systems
1 55 (72.37%) Windows
2 28 (36.84%) Windows Server
2 28 (36.84%) Windows Server 2012
3 25 (32.89%) Windows Server 2008
4 23 (30.26%) Windows 7
5 16 (21.05%) Linux
6 12 (15.79%) Windows Server 2003
7 5 (6.58%) Unix
8 4 (5.26%) Windows 10
8 4 (5.26%) Windows 8
9 3 (3.95%) Mac OS
10 2 (2.63%) Windows XP
11 1 (1.32%) Android
11 1 (1.32%) CentOS
11 1 (1.32%) Ubuntu
11 1 (1.32%) Windows 2000
Processes & Methodologies
1 31 (40.79%) ITIL
2 13 (17.11%) Disaster Recovery
3 11 (14.47%) Incident Management
4 7 (9.21%) Problem Management
5 6 (7.89%) Change Management
5 6 (7.89%) Migration
5 6 (7.89%) Patch Management
5 6 (7.89%) Project Management
6 5 (6.58%) Configuration Management
7 4 (5.26%) Performance Monitoring
7 4 (5.26%) Root Cause Analysis
7 4 (5.26%) Service Delivery
7 4 (5.26%) Service Management
8 3 (3.95%) Data Protection
8 3 (3.95%) Server Building
8 3 (3.95%) Server Virtualisation
8 3 (3.95%) Stakeholder Management
9 2 (2.63%) Identity Management
9 2 (2.63%) ITSM
9 2 (2.63%) Requirements Analysis
Programming Languages
1 14 (18.42%) SQL
2 12 (15.79%) PowerShell
3 1 (1.32%) Java
3 1 (1.32%) VBA
3 1 (1.32%) VBScript
Qualifications
1 20 (26.32%) Microsoft Certification
2 9 (11.84%) MCSE
3 8 (10.53%) BPSS Clearance
3 8 (10.53%) CCNA
3 8 (10.53%) Cisco Certification
4 6 (7.89%) MCP
4 6 (7.89%) Security Cleared
5 3 (3.95%) CCNP
5 3 (3.95%) Degree
5 3 (3.95%) MCSA
6 2 (2.63%) DV Cleared
6 2 (2.63%) ITIL Foundation Certificate
7 1 (1.32%) CCA
7 1 (1.32%) Citrix Certification
7 1 (1.32%) MCITP
7 1 (1.32%) MCTS
7 1 (1.32%) SC Cleared
7 1 (1.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (6.58%) ISO/IEC 27001
1 5 (6.58%) SLA
2 4 (5.26%) Disclosure Scotland
System Software
1 43 (56.58%) Active Directory
2 15 (19.74%) VMware Infrastructure
3 11 (14.47%) Hyper-V
4 7 (9.21%) VMware ESX
4 7 (9.21%) XenApp
5 6 (7.89%) VMware ESXi
5 6 (7.89%) vSphere
6 5 (6.58%) Microsoft App-V
6 5 (6.58%) XenDesktop
7 3 (3.95%) DFS Replication
7 3 (3.95%) Virtual Machines
8 2 (2.63%) Virtual Desktop
8 2 (2.63%) VMware Server
9 1 (1.32%) Citrix Presentation Server
9 1 (1.32%) Firmware
9 1 (1.32%) Terminal Services
9 1 (1.32%) UAG
9 1 (1.32%) XenServer
Systems Management
1 15 (19.74%) SCCM
2 9 (11.84%) SCOM
3 7 (9.21%) NetBackup
4 5 (6.58%) Symantec Enterprise Vault
5 3 (3.95%) Norton AntiVirus
5 3 (3.95%) SCSM
5 3 (3.95%) SCVMM
5 3 (3.95%) Symantec Endpoint Protection
6 2 (2.63%) Cacti
6 2 (2.63%) Microsoft Data Protection Manager
6 2 (2.63%) Opsview
6 2 (2.63%) SCDPM
6 2 (2.63%) SCOrch
6 2 (2.63%) WSUS
7 1 (1.32%) AirWatch
7 1 (1.32%) Cisco CUCM
7 1 (1.32%) Grafana
7 1 (1.32%) Microsoft Clustering
7 1 (1.32%) Nagios
Vendors
1 40 (52.63%) Microsoft
2 35 (46.05%) VMware
3 16 (21.05%) Citrix
4 9 (11.84%) Oracle
5 8 (10.53%) Cisco
6 6 (7.89%) HP
6 6 (7.89%) NetApp
6 6 (7.89%) Symantec
7 4 (5.26%) ServiceNow
8 3 (3.95%) CA
9 2 (2.63%) Avaya
9 2 (2.63%) Dell
9 2 (2.63%) IBM
9 2 (2.63%) Proofpoint
9 2 (2.63%) Sophos
10 1 (1.32%) Kaspersky
10 1 (1.32%) Mitel
10 1 (1.32%) Remedy
10 1 (1.32%) Sitecore
10 1 (1.32%) Splunk