The table below looks at the statistics for the 3rd Line Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Analyst in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 569 550 540
Rank change year-on-year
-19 -10
Contract jobs requiring a 3rd Line Support Analyst 34 36 36
As % of all contract IT jobs located in the UK 0.062% 0.067% 0.073%
As % of the Job Titles category 0.067% 0.072% 0.079%
Number of daily rates quoted 21 16 24
Average daily rate
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£280 £240 £294
Average daily rate % change year-on-year
+16.66% -18.29%
90% offered a daily rate of more than £204 £188 £189
10% offered a daily rate of more than £350 £290 £425
UK excluding London average daily rate £293 £240 £288
% change year-on-year
+21.87% -16.52%
Number of hourly rates quoted 0 9 5
Average hourly rate - £19.50 £22.00
Average hourly rate % change year-on-year
- -11.36%
UK excluding London average hourly rate - £17.75 £19.00
% change year-on-year
- -6.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50919 49737 45816
As % of all contract IT jobs located in the UK 92.44% 92.58% 92.60%
Number of daily rates quoted 32112 30451 26557
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1925 1987 2121
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.24 £38.86 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Daily Rate Trend in the UK

3rd Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 2 July 2015.

3rd Line Support Analyst Daily Rate Histogram in the UK

3rd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Hourly Rate Trend in the UK

3rd Line Support Analyst
Top 20 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 34 £280 +16.66% 10
London +11 13 £275 -15.38% 5
South East -14 12 £264 +15.82% 2
West Sussex - 9 £308 -
Crawley - 8 £375 -
North West -14 3 £325 -
West Yorkshire - 3 £193 -
Yorkshire - 3 £193 -
Leeds - 3 £193 -
Manchester - 3 £325 -
East Midlands -8 2 £305 -
Derbyshire - 2 £305 -
Chesterfield - 2 £305 -
Buckinghamshire +3 1 £277 -1.07% 1
Milton Keynes +1 1 £277 -1.07% 1
Kent -1 1 - -
Hampshire - 1 £250 -
Sevenoaks - 1 - -
Southampton - 1 £250 -
Teddington - 1 £250 -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title.

1 68 (87.18%) Windows
2 52 (66.67%) VMware
3 45 (57.69%) Active Directory
4 43 (55.13%) ITIL
4 43 (55.13%) Windows Server 2008
5 41 (52.56%) Microsoft
6 32 (41.03%) Windows Server 2012
7 28 (35.90%) VMware Infrastructure
7 28 (35.90%) IIS
8 27 (34.62%) SQL
8 27 (34.62%) Citrix
9 21 (26.92%) SAN
10 19 (24.36%) SCCM
11 16 (20.51%) PowerShell
11 16 (20.51%) Cisco
11 16 (20.51%) MS Exchange
12 15 (19.23%) Windows Server 2003
12 15 (19.23%) Hyper-V
13 13 (16.67%) Microsoft Azure
13 13 (16.67%) Microsoft Certification
14 12 (15.38%) Cisco Certification
14 12 (15.38%) DNS
14 12 (15.38%) HP
14 12 (15.38%) Problem Management
15 11 (14.10%) WSUS
15 11 (14.10%) Office 365
15 11 (14.10%) Firewall
15 11 (14.10%) WAN
15 11 (14.10%) DHCP
15 11 (14.10%) SharePoint

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (35.90%) IIS
2 16 (20.51%) MS Exchange
3 11 (14.10%) SharePoint
4 8 (10.26%) Blackberry Enterprise Server
5 5 (6.41%) Lync
6 3 (3.85%) Exchange Server 2010
7 2 (2.56%) Exchange Server 2013
8 1 (1.28%) WorkSite
8 1 (1.28%) Exchange Server 2007
8 1 (1.28%) SharePoint 2010
8 1 (1.28%) BizTalk Server
8 1 (1.28%) IBM Notes
Applications
1 8 (10.26%) MS Excel
2 7 (8.97%) MS Office
Business Applications
1 1 (1.28%) Dynamics CRM
Cloud Services
1 13 (16.67%) Microsoft Azure
2 11 (14.10%) Office 365
3 5 (6.41%) Amazon AWS
4 1 (1.28%) PaaS
4 1 (1.28%) IaaS
Communications & Networking
1 21 (26.92%) SAN
2 12 (15.38%) DNS
3 11 (14.10%) WAN
3 11 (14.10%) DHCP
3 11 (14.10%) Firewall
4 10 (12.82%) LAN
5 6 (7.69%) TCP/IP
6 5 (6.41%) iSCSI
7 4 (5.13%) Network Security
7 4 (5.13%) VoIP
8 3 (3.85%) MPLS
8 3 (3.85%) Cisco Nexus
8 3 (3.85%) BIG-IP
9 2 (2.56%) DSL
9 2 (2.56%) Wireless
10 1 (1.28%) Wi-Fi
10 1 (1.28%) Cisco IPT
10 1 (1.28%) OSPF
10 1 (1.28%) BGP
10 1 (1.28%) LDAP
Database & Business Intelligence
1 11 (14.10%) SQL Server
2 8 (10.26%) SQL Server 2008
3 6 (7.69%) SQL Server 2005
4 2 (2.56%) SQL Server 2012
5 1 (1.28%) Data Mining
5 1 (1.28%) SQL Server 2000
Development Applications
1 5 (6.41%) Octopus Deploy
2 1 (1.28%) Ant
2 1 (1.28%) PVCS
2 1 (1.28%) Subversion
2 1 (1.28%) Maven
General
1 5 (6.41%) Finance
2 3 (3.85%) Automotive
2 3 (3.85%) Legal
3 2 (2.56%) Law
4 1 (1.28%) Online Betting
4 1 (1.28%) Back Office
Libraries, Frameworks & Software Standards
1 2 (2.56%) Middleware
2 1 (1.28%) Spring
2 1 (1.28%) Application Packaging
2 1 (1.28%) J2EE
2 1 (1.28%) Web Services
Miscellaneous
1 8 (10.26%) Clustering
2 7 (8.97%) Blackberry
3 3 (3.85%) Analytical Skills
4 2 (2.56%) Thin Client
4 2 (2.56%) User Experience
4 2 (2.56%) Fat Client
5 1 (1.28%) Data Integration
5 1 (1.28%) iPhone
5 1 (1.28%) iPad
5 1 (1.28%) Management Information System
5 1 (1.28%) Replication
5 1 (1.28%) CLARiiON
5 1 (1.28%) Cryptography
5 1 (1.28%) PKI
5 1 (1.28%) Data Centre
Operating Systems
1 68 (87.18%) Windows
2 43 (55.13%) Windows Server 2008
3 32 (41.03%) Windows Server 2012
4 15 (19.23%) Windows Server 2003
5 10 (12.82%) Windows 7
6 8 (10.26%) Linux
7 5 (6.41%) Windows XP
7 5 (6.41%) Windows 2000 Server
8 2 (2.56%) Windows 8
8 2 (2.56%) Windows Vista
8 2 (2.56%) UNIX
Processes & Methodologies
1 43 (55.13%) ITIL
2 12 (15.38%) Problem Management
3 6 (7.69%) Change Management
4 5 (6.41%) Disaster Recovery
5 4 (5.13%) Configuration Management
5 4 (5.13%) Service Management
5 4 (5.13%) Root Cause Analysis
5 4 (5.13%) Network Management
6 3 (3.85%) Mentoring
6 3 (3.85%) Coaching
6 3 (3.85%) Service Delivery
6 3 (3.85%) Incident Management
6 3 (3.85%) ITSM
6 3 (3.85%) Migration
6 3 (3.85%) PRINCE2
7 2 (2.56%) E-Commerce
7 2 (2.56%) BCP
7 2 (2.56%) Business Continuity
7 2 (2.56%) Asset Management
7 2 (2.56%) Data Analysis
Programming Languages
1 27 (34.62%) SQL
2 16 (20.51%) PowerShell
3 6 (7.69%) VBScript
4 2 (2.56%) T-SQL
5 1 (1.28%) Java
5 1 (1.28%) PL/SQL
5 1 (1.28%) Shell Script
Qualifications
1 13 (16.67%) Microsoft Certification
2 12 (15.38%) Cisco Certification
3 9 (11.54%) CCNA
4 6 (7.69%) CCNP
5 4 (5.13%) MCSE
5 4 (5.13%) VMware Certified Professional (VCP)
6 3 (3.85%) SC Cleared
6 3 (3.85%) Security Cleared
6 3 (3.85%) CCA
6 3 (3.85%) Citrix Certification
7 1 (1.28%) MCP
7 1 (1.28%) ITIL Certification
7 1 (1.28%) DV Cleared
Quality Assurance & Compliance
1 8 (10.26%) SLA
System Software
1 45 (57.69%) Active Directory
2 28 (35.90%) VMware Infrastructure
3 15 (19.23%) Hyper-V
4 9 (11.54%) VMware ESX
5 8 (10.26%) vSphere
6 6 (7.69%) XenApp
7 4 (5.13%) XenDesktop
7 4 (5.13%) Citrix Presentation Server
8 3 (3.85%) VMware ESXi
9 2 (2.56%) UAG
9 2 (2.56%) Xen
9 2 (2.56%) NLBS
Systems Management
1 19 (24.36%) SCCM
2 11 (14.10%) WSUS
3 7 (8.97%) SCOM
4 5 (6.41%) Nagios
4 5 (6.41%) Icinga
4 5 (6.41%) Backup Exec
5 2 (2.56%) NetBackup
6 1 (1.28%) OpenView
6 1 (1.28%) Foglight
6 1 (1.28%) SolarWinds Orion
6 1 (1.28%) SCOrch
6 1 (1.28%) OVSD
Vendors
1 52 (66.67%) VMware
2 41 (52.56%) Microsoft
3 27 (34.62%) Citrix
4 16 (20.51%) Cisco
5 12 (15.38%) HP
6 10 (12.82%) Dell
7 7 (8.97%) Symantec
8 5 (6.41%) NetApp
9 4 (5.13%) McAfee
10 3 (3.85%) Sophos
10 3 (3.85%) CheckPoint
10 3 (3.85%) Kaspersky
11 2 (2.56%) Dell Compellent
11 2 (2.56%) Juniper
11 2 (2.56%) Oracle
12 1 (1.28%) Cognos
12 1 (1.28%) IBM
12 1 (1.28%) EMC
12 1 (1.28%) Sun
12 1 (1.28%) CommVault
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