The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 804 775 698
Rank change year-on-year
-29 -77
Permanent jobs requiring a 3rd Line Support Analyst 92 106 189
As % of all permanent IT jobs located in the UK 0.081% 0.097% 0.17%
As % of the Job Titles category 0.085% 0.10% 0.18%
Number of salaries quoted 81 91 156
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £30,000 £28,550 £27,500
10% offered a salary of more than £49,750 £45,000 £41,500
UK excluding London average salary £32,500 £35,750 £35,000
% change year-on-year
-9.09% +2.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 24 October 2014 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 89 £35,000 - 8
London +20 44 £42,250 +20.71% 2
South East -8 26 £37,500 - 2
Buckinghamshire +5 10 £28,500 -9.52% 1
Surrey -7 9 £42,500 +13.33% 1
East of England -18 8 £32,500 -13.33% 1
City of London +16 6 £40,750 -9.44%
Redhill -13 6 £41,250 +10.00% 1
Yorkshire - 6 £30,000 - 2
Milton Keynes -7 5 £27,500 -12.69% 1
Leeds - 5 £30,000 -
West Yorkshire - 5 £30,000 - 1
Essex -1 4 £35,000 +27.27%
Bedfordshire -5 3 £32,500 -13.33% 1
Birmingham -14 3 £33,500 +3.07%
West Midlands -21 3 £33,500 +3.07%
Oxfordshire - 3 £40,000 -
Oxford - 3 £40,000 -
Berkshire -7 2 £32,500 -12.16%
Hertfordshire -16 2 £35,000 -17.64%
Kent - 2 £31,500 -
Southend-on-Sea - 2 £41,250 -
Rochester - 2 £31,500 -
Guildford - 2 £47,500 -
Slough -6 1 £32,500 -10.95%
Hemel Hempstead -9 1 £37,500 -11.76%
Manchester -9 1 £29,000 -24.67%
South West -24 1 £30,000 +3.44% 1
North West -34 1 £29,000 +1.75%
North Yorkshire - 1 £27,500 - 1

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 176 (73.33%) Windows
2 146 (60.83%) Microsoft
3 117 (48.75%) Active Directory
4 110 (45.83%) Windows Server 2008
5 101 (42.08%) MS Exchange
6 97 (40.42%) VMware
7 82 (34.17%) MS Excel
8 68 (28.33%) MS Office
9 66 (27.50%) Exchange Server 2010
10 63 (26.25%) Citrix
11 62 (25.83%) Firewall
12 57 (23.75%) Microsoft Certification
13 56 (23.33%) ITIL
13 56 (23.33%) Exchange Server 2007
14 54 (22.50%) Windows XP
15 48 (20.00%) TCP/IP
15 48 (20.00%) Blackberry
16 46 (19.17%) Windows Server 2003
16 46 (19.17%) Cisco
17 44 (18.33%) SQL
18 40 (16.67%) VMware Infrastructure
19 39 (16.25%) DHCP
20 38 (15.83%) vSphere
21 37 (15.42%) DNS
21 37 (15.42%) MCSE
21 37 (15.42%) SAN
22 36 (15.00%) Cisco Certification
23 34 (14.17%) Finance
23 34 (14.17%) Banking
23 34 (14.17%) PDA

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 101 (42.08%) MS Exchange
2 66 (27.50%) Exchange Server 2010
3 56 (23.33%) Exchange Server 2007
4 24 (10.00%) Exchange Server 2013
5 22 (9.17%) IIS
6 19 (7.92%) SharePoint
7 18 (7.50%) Blackberry Enterprise Server
8 15 (6.25%) Exchange Server 2003
9 9 (3.75%) WebSphere
10 8 (3.33%) SharePoint 2010
10 8 (3.33%) Lync
11 6 (2.50%) SharePoint 2013
11 6 (2.50%) Lotus Domino
12 5 (2.08%) Exchange Server 2000
13 3 (1.25%) WorkSite
14 2 (0.83%) SAS
15 1 (0.42%) Tomcat
Applications
1 82 (34.17%) MS Excel
2 68 (28.33%) MS Office
3 33 (13.75%) MS PowerPoint
4 3 (1.25%) MS Visio
Business Applications
1 2 (0.83%) assyst
2 1 (0.42%) Movex
Cloud Services
1 6 (2.50%) Office 365
2 2 (0.83%) Amazon AWS
2 2 (0.83%) PaaS
3 1 (0.42%) Microsoft Azure
3 1 (0.42%) SaaS
Communications & Networking
1 62 (25.83%) Firewall
2 48 (20.00%) TCP/IP
3 39 (16.25%) DHCP
4 37 (15.42%) DNS
4 37 (15.42%) SAN
5 32 (13.33%) WAN
6 30 (12.50%) VPN
7 27 (11.25%) LAN
8 14 (5.83%) MPLS
9 11 (4.58%) Wi-Fi
9 11 (4.58%) NAS
10 9 (3.75%) VLAN
11 8 (3.33%) Cisco IOS
11 8 (3.33%) IPsec
11 8 (3.33%) VoIP
12 7 (2.92%) Broadband
13 6 (2.50%) Cisco ASA
13 6 (2.50%) Network Security
14 5 (2.08%) HSRP
14 5 (2.08%) OSPF
Database & Business Intelligence
1 22 (9.17%) SQL Server
2 7 (2.92%) SQL Server 2005
3 6 (2.50%) SQL Server 2012
4 2 (0.83%) SQL Server 2000
4 2 (0.83%) SQL Server 2008
5 1 (0.42%) DB2
Development Applications
1 1 (0.42%) MSI
General
1 34 (14.17%) Finance
1 34 (14.17%) Banking
2 32 (13.33%) Investment Banking
3 10 (4.17%) Retail
3 10 (4.17%) Law
4 9 (3.75%) Legal
5 3 (1.25%) Telecoms
6 2 (0.83%) Back Office
6 2 (0.83%) Billing
6 2 (0.83%) Online Betting
7 1 (0.42%) Retail Banking
7 1 (0.42%) Financial Institution
7 1 (0.42%) Front Office
7 1 (0.42%) Advertising
Libraries, Frameworks & Software Standards
1 3 (1.25%) Application Packaging
2 2 (0.83%) Web Services
3 1 (0.42%) HTML
3 1 (0.42%) .NET
3 1 (0.42%) J2EE
3 1 (0.42%) ASP.NET
Miscellaneous
1 48 (20.00%) Blackberry
2 34 (14.17%) PDA
3 14 (5.83%) Analytical Skills
4 11 (4.58%) Clustering
5 7 (2.92%) Replication
6 6 (2.50%) SecurID
7 5 (2.08%) Data Structures
8 2 (0.83%) AS400
8 2 (0.83%) FMCG
8 2 (0.83%) iSeries
9 1 (0.42%) EqualLogic
9 1 (0.42%) Mathematics
9 1 (0.42%) Computer Science
9 1 (0.42%) Fat Client
9 1 (0.42%) Grid Computing
9 1 (0.42%) Equities
9 1 (0.42%) Management Information System
9 1 (0.42%) Foreign Exchange (FX)
9 1 (0.42%) Thin Client
Operating Systems
1 176 (73.33%) Windows
2 110 (45.83%) Windows Server 2008
3 54 (22.50%) Windows XP
4 46 (19.17%) Windows Server 2003
5 30 (12.50%) Windows 7
6 28 (11.67%) Windows Server 2012
7 17 (7.08%) Linux
8 14 (5.83%) Windows 8
9 9 (3.75%) Android
10 8 (3.33%) UNIX
11 6 (2.50%) Mac OS X
11 6 (2.50%) VMS
11 6 (2.50%) Windows 2000 Server
11 6 (2.50%) Windows Phone 8
11 6 (2.50%) Windows Phone
12 4 (1.67%) CentOS
12 4 (1.67%) Red Hat Enterprise Linux
12 4 (1.67%) Windows Vista
13 3 (1.25%) Apple iOS
14 2 (0.83%) i5/OS
Processes & Methodologies
1 56 (23.33%) ITIL
2 23 (9.58%) Mentoring
3 19 (7.92%) Root Cause Analysis
4 16 (6.67%) Project Management
5 13 (5.42%) Service Management
6 12 (5.00%) Migration
7 10 (4.17%) Stakeholder Management
7 10 (4.17%) Disaster Recovery
8 9 (3.75%) E-Commerce
8 9 (3.75%) Problem Management
9 8 (3.33%) Load Balancing
10 7 (2.92%) Service Delivery
11 6 (2.50%) Time Management
12 5 (2.08%) ITIL V3
12 5 (2.08%) Document Management
13 4 (1.67%) Change Management
13 4 (1.67%) Infrastructure Management
14 3 (1.25%) Continuous Improvement
14 3 (1.25%) CRM
14 3 (1.25%) Practice Management
Programming Languages
1 44 (18.33%) SQL
2 11 (4.58%) Java
3 4 (1.67%) PowerShell
4 3 (1.25%) R
5 2 (0.83%) Shell Script
5 2 (0.83%) C++
6 1 (0.42%) MATLAB
6 1 (0.42%) Perl
6 1 (0.42%) PHP
6 1 (0.42%) C
6 1 (0.42%) C#
6 1 (0.42%) T-SQL
6 1 (0.42%) VBScript
6 1 (0.42%) VB
6 1 (0.42%) VBA
Qualifications
1 57 (23.75%) Microsoft Certification
2 37 (15.42%) MCSE
3 36 (15.00%) Cisco Certification
4 28 (11.67%) CCNA
5 17 (7.08%) Degree
6 16 (6.67%) MCITP
7 14 (5.83%) MCSA
8 8 (3.33%) CCNP
9 7 (2.92%) VMware Certified Professional (VCP)
10 6 (2.50%) Security Cleared
10 6 (2.50%) VCAP
11 5 (2.08%) SC Cleared
11 5 (2.08%) ITIL Certification
11 5 (2.08%) MCP
11 5 (2.08%) Citrix Certification
12 3 (1.25%) ITIL Foundation Certificate
13 2 (0.83%) CCIE
13 2 (0.83%) CCSE
14 1 (0.42%) A+ Certification
14 1 (0.42%) DV Cleared
Quality Assurance & Compliance
1 24 (10.00%) SLA
2 2 (0.83%) ISO/IEC 27001
3 1 (0.42%) Solvency II
System Software
1 117 (48.75%) Active Directory
2 40 (16.67%) VMware Infrastructure
3 38 (15.83%) vSphere
4 23 (9.58%) XenApp
5 14 (5.83%) Hyper-V
6 10 (4.17%) VMware ESXi
7 8 (3.33%) Citrix Presentation Server
8 7 (2.92%) Microsoft App-V
8 7 (2.92%) XenDesktop
9 5 (2.08%) vCloud
10 4 (1.67%) Forefront TMG
11 3 (1.25%) Terminal Services
11 3 (1.25%) ISA Server
12 2 (0.83%) VMware Server
12 2 (0.83%) UAG
13 1 (0.42%) VMware ESX
Systems Management
1 9 (3.75%) Backup Exec
2 8 (3.33%) SCCM
2 8 (3.33%) SCOM
3 6 (2.50%) McAfee ePO
4 4 (1.67%) NetBackup
5 1 (0.42%) ZENworks
5 1 (0.42%) WSUS
Vendors
1 146 (60.83%) Microsoft
2 97 (40.42%) VMware
3 63 (26.25%) Citrix
4 46 (19.17%) Cisco
5 16 (6.67%) Symantec
6 14 (5.83%) HP
7 12 (5.00%) Dell
8 10 (4.17%) Reuters
8 10 (4.17%) Bloomberg
9 8 (3.33%) Sage
9 8 (3.33%) Pegasus
9 8 (3.33%) AppSense
10 7 (2.92%) Remedy
10 7 (2.92%) NetApp
11 6 (2.50%) Lotus
11 6 (2.50%) Avaya
11 6 (2.50%) McAfee
11 6 (2.50%) Clearswift
11 6 (2.50%) Veeam
12 5 (2.08%) Apple
West Yorkshire
Sanderson
Salary: £25000.00 - £28000 per annum + Excellent Benefits
Posted: 2 days ago
London
ReThink Recruitment
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 2 days ago
York, North Yorkshire
Chassam Contract
Posted: 2 days ago
Redhill, Surrey
Circle Recruitment
Salary: £35000 - £45000 per annum + Bonus
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 25-30k
Posted: 5 days ago
Bedford
Capita - ITIN
Salary: £25000.00 - £30000.00 per annum
Posted: 8 days ago
North West London
asos
Posted: 23 days ago
Bristol
Computer Futures
Salary: competitive
Posted: 24 days ago