The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 796 809 761
Rank change year-on-year
+13 -48
Permanent jobs requiring a 3rd Line Support Analyst 100 131 123
As % of all permanent IT jobs located in the UK 0.091% 0.11% 0.11%
As % of the Job Titles category 0.096% 0.12% 0.12%
Number of salaries quoted 91 122 103
Average salary £36,500 £35,000 £33,500
Average salary % change year-on-year
+4.28% +4.47%
90% offered a salary of more than £30,000 £27,500 £24,000
10% offered a salary of more than £45,000 £48,500 £40,000
UK excluding London average salary £35,000 £33,500 £29,000
% change year-on-year
+4.47% +15.51%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104431 113016 104618
As % of all permanent IT jobs located in the UK 94.62% 94.61% 94.72%
Number of salaries quoted 85383 91912 87037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,750 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 4 May 2015 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 97 £37,000 +5.71% 6
London +14 44 £37,000 - 2
South East +7 20 £35,750 -
East of England +23 17 £35,000 +7.69% 3
Hertfordshire 0 9 £35,000 +6.87% 3
East Midlands -1 9 £35,000 +27.27%
Surrey +20 8 £32,500 -45.83%
Rickmansworth - 8 £34,000 - 1
Woking - 7 £32,500 -
City of London +26 6 £40,875 -6.03%
South West -8 6 £41,750 +28.46%
Northamptonshire - 5 £30,000 -
Bedford +23 4 £45,000 +50.00%
Nottinghamshire +5 4 £37,500 -
Hampshire +4 4 £45,000 -
Bedfordshire +3 4 £45,000 +50.00%
Berkshire -5 4 £43,000 +39.83%
Nottingham -6 4 £37,500 -
Kettering - 4 £30,000 -
Scotland +19 2 £33,000 +1.53%
Buckinghamshire +6 2 £45,000 -7.21%
Cambridgeshire - 2 £28,750 -
Dorset - 2 £50,000 -
Swindon - 2 - -
Gloucestershire - 2 £31,750 -
Wiltshire - 2 - -
Edinburgh +21 1 - -
Manchester +15 1 £33,000 -17.50%
Leeds +12 1 £30,000 -17.80%
Oxfordshire +11 1 £35,000 -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 4 May 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 170 (76.92%) Windows
2 139 (62.90%) Microsoft
3 107 (48.42%) Active Directory
4 102 (46.15%) VMware
5 81 (36.65%) MS Excel
6 75 (33.94%) Microsoft Certification
7 71 (32.13%) MS Exchange
8 64 (28.96%) Citrix
8 64 (28.96%) Windows Server 2008
9 53 (23.98%) Cisco
9 53 (23.98%) SQL
10 52 (23.53%) SQL Server
11 49 (22.17%) MS Office
11 49 (22.17%) Exchange Server 2010
12 47 (21.27%) Windows Server 2012
12 47 (21.27%) MCSE
13 43 (19.46%) ITIL
14 40 (18.10%) MCSA
14 40 (18.10%) Firewall
15 39 (17.65%) VMware Infrastructure
16 37 (16.74%) Hyper-V
17 35 (15.84%) Cisco Certification
18 33 (14.93%) Windows XP
19 32 (14.48%) Windows Server 2003
20 30 (13.57%) SAN
20 30 (13.57%) XenApp
21 29 (13.12%) Blackberry
22 28 (12.67%) CCNA
23 27 (12.22%) vSphere
24 25 (11.31%) DNS

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 4 May 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 71 (32.13%) MS Exchange
2 49 (22.17%) Exchange Server 2010
3 25 (11.31%) SharePoint
4 23 (10.41%) IIS
5 19 (8.60%) Exchange Server 2013
5 19 (8.60%) Exchange Server 2003
6 12 (5.43%) Lync
6 12 (5.43%) Exchange Server 2007
7 8 (3.62%) Blackberry Enterprise Server
8 2 (0.90%) SharePoint 2013
9 1 (0.45%) Office Communications Server
9 1 (0.45%) Tomcat
9 1 (0.45%) IBM Notes
9 1 (0.45%) SharePoint 2010
Applications
1 81 (36.65%) MS Excel
2 49 (22.17%) MS Office
3 21 (9.50%) MS PowerPoint
Business Applications
1 4 (1.81%) Fredhopper
1 4 (1.81%) Magento
2 1 (0.45%) SAP Oil and Gas
2 1 (0.45%) Dynamics CRM
Cloud Services
1 13 (5.88%) Office 365
2 6 (2.71%) SaaS
3 2 (0.90%) IaaS
4 1 (0.45%) Cloud Computing
4 1 (0.45%) Amazon AWS
Communications & Networking
1 40 (18.10%) Firewall
2 30 (13.57%) SAN
3 25 (11.31%) DNS
3 25 (11.31%) LAN
4 23 (10.41%) TCP/IP
5 22 (9.95%) WAN
6 17 (7.69%) VPN
7 15 (6.79%) DHCP
8 12 (5.43%) VoIP
9 8 (3.62%) NetScaler
10 7 (3.17%) Internet
10 7 (3.17%) Wi-Fi
10 7 (3.17%) Fibre Channel
11 6 (2.71%) VLAN
12 5 (2.26%) NAS
13 4 (1.81%) HTTP
14 3 (1.36%) MPLS
15 2 (0.90%) F5 BIG-IP LTM
15 2 (0.90%) WLAN
15 2 (0.90%) SMTP
Database & Business Intelligence
1 52 (23.53%) SQL Server
2 7 (3.17%) MySQL
3 5 (2.26%) SQL Server 2008
4 3 (1.36%) SQL Server 2005
5 1 (0.45%) SQL Server Integration Services
5 1 (0.45%) SQL Server Reporting Services
5 1 (0.45%) EDMS
5 1 (0.45%) Oracle Reports
5 1 (0.45%) OLAP
5 1 (0.45%) Crystal Reports
5 1 (0.45%) SQL Server 2012
Development Applications
1 5 (2.26%) Visual Studio
2 1 (0.45%) SQL Server Management Studio (SSMS)
General
1 24 (10.86%) Finance
2 20 (9.05%) Retail
3 16 (7.24%) Banking
4 12 (5.43%) Law
5 11 (4.98%) Telecoms
6 5 (2.26%) Legal
7 2 (0.90%) Advertising
7 2 (0.90%) Back Office
8 1 (0.45%) Marketing
8 1 (0.45%) Investment Banking
8 1 (0.45%) Electronics
8 1 (0.45%) Manufacturing
8 1 (0.45%) Front Office
Libraries, Frameworks & Software Standards
1 15 (6.79%) .NET
2 11 (4.98%) ASP.NET
3 4 (1.81%) XML
4 2 (0.90%) HTML
4 2 (0.90%) CSS
4 2 (0.90%) .NET Framework
5 1 (0.45%) Application Packaging
5 1 (0.45%) Web Services
5 1 (0.45%) COM
Miscellaneous
1 29 (13.12%) Blackberry
2 19 (8.60%) Analytical Skills
2 19 (8.60%) PDA
3 10 (4.52%) Client/Server
4 8 (3.62%) Replication
5 5 (2.26%) iSeries
6 4 (1.81%) User Experience
7 3 (1.36%) PKI
7 3 (1.36%) iPhone
7 3 (1.36%) Computer Science
7 3 (1.36%) Clustering
7 3 (1.36%) Hedge funds
8 2 (0.90%) EqualLogic
8 2 (0.90%) Management Information System
8 2 (0.90%) Tandem
8 2 (0.90%) Video Conferencing
8 2 (0.90%) SecurID
9 1 (0.45%) Fat Client
9 1 (0.45%) Thin Client
9 1 (0.45%) DTV
Operating Systems
1 170 (76.92%) Windows
2 64 (28.96%) Windows Server 2008
3 47 (21.27%) Windows Server 2012
4 33 (14.93%) Windows XP
5 32 (14.48%) Windows Server 2003
6 22 (9.95%) Linux
7 20 (9.05%) Windows 7
8 15 (6.79%) Windows 8
9 6 (2.71%) Red Hat Enterprise Linux
10 2 (0.90%) AIX
10 2 (0.90%) Mac OS X
10 2 (0.90%) CentOS
10 2 (0.90%) Windows Mobile
11 1 (0.45%) Windows Vista
11 1 (0.45%) Solaris
11 1 (0.45%) UNIX
Processes & Methodologies
1 43 (19.46%) ITIL
2 13 (5.88%) Service Delivery
2 13 (5.88%) Disaster Recovery
3 9 (4.07%) Root Cause Analysis
4 8 (3.62%) Asset Management
5 7 (3.17%) Time Management
5 7 (3.17%) Project Management
5 7 (3.17%) Business Intelligence
6 6 (2.71%) Incident Management
7 5 (2.26%) Migration
7 5 (2.26%) Mentoring
8 4 (1.81%) Line Management
8 4 (1.81%) People Management
8 4 (1.81%) Change Control
8 4 (1.81%) CRM
8 4 (1.81%) Problem Management
9 3 (1.36%) Load Balancing
9 3 (1.36%) Change Management
9 3 (1.36%) Software Distribution
10 2 (0.90%) Infrastructure Management
Programming Languages
1 53 (23.98%) SQL
2 12 (5.43%) C#
3 8 (3.62%) PowerShell
4 3 (1.36%) C
4 3 (1.36%) T-SQL
4 3 (1.36%) VB.NET
4 3 (1.36%) JavaScript
5 2 (0.90%) RPG
5 2 (0.90%) Java
Qualifications
1 75 (33.94%) Microsoft Certification
2 47 (21.27%) MCSE
3 40 (18.10%) MCSA
4 35 (15.84%) Cisco Certification
5 28 (12.67%) CCNA
6 20 (9.05%) MCITP
7 16 (7.24%) Degree
8 12 (5.43%) ITIL Certification
9 11 (4.98%) CCNP
9 11 (4.98%) MCP
9 11 (4.98%) Citrix Certification
10 2 (0.90%) ITIL Foundation Certificate
10 2 (0.90%) CCAA
10 2 (0.90%) CCIE
10 2 (0.90%) CCSE
10 2 (0.90%) VMware Certified Professional (VCP)
11 1 (0.45%) MCTS
11 1 (0.45%) SC Cleared
11 1 (0.45%) DV Cleared
11 1 (0.45%) Security Cleared
Quality Assurance & Compliance
1 9 (4.07%) SLA
2 4 (1.81%) ISO/IEC 27001
3 1 (0.45%) ISO 9000
System Software
1 107 (48.42%) Active Directory
2 39 (17.65%) VMware Infrastructure
3 37 (16.74%) Hyper-V
4 30 (13.57%) XenApp
5 27 (12.22%) vSphere
6 15 (6.79%) XenDesktop
7 9 (4.07%) Terminal Services
8 5 (2.26%) VMware ESX
8 5 (2.26%) XenServer
8 5 (2.26%) VMware ESXi
8 5 (2.26%) vCloud
9 4 (1.81%) Terminal Server
10 2 (0.90%) Citrix Presentation Server
10 2 (0.90%) VMware Server
10 2 (0.90%) Xen
11 1 (0.45%) Microsoft App-V
11 1 (0.45%) Forefront TMG
Systems Management
1 25 (11.31%) SCCM
2 6 (2.71%) SCOM
2 6 (2.71%) Backup Exec
3 5 (2.26%) Nagios
4 4 (1.81%) XenMobile
4 4 (1.81%) WSUS
5 3 (1.36%) SCVMM
5 3 (1.36%) NetBackup
6 2 (0.90%) SCSM
6 2 (0.90%) MAILsweeper
6 2 (0.90%) Norton AntiVirus
7 1 (0.45%) OpenView Configuration Management
7 1 (0.45%) Casper Suite
Vendors
1 139 (62.90%) Microsoft
2 102 (46.15%) VMware
3 64 (28.96%) Citrix
4 53 (23.98%) Cisco
5 12 (5.43%) CheckPoint
6 11 (4.98%) HP
7 9 (4.07%) Oracle
8 8 (3.62%) Reuters
8 8 (3.62%) Bloomberg
8 8 (3.62%) Symantec
8 8 (3.62%) NetApp
9 6 (2.71%) FalconStor
9 6 (2.71%) IBM
9 6 (2.71%) McAfee
9 6 (2.71%) CommVault
9 6 (2.71%) EMC
10 5 (2.26%) OpenText
10 5 (2.26%) WatchGuard
10 5 (2.26%) Red Hat
10 5 (2.26%) MobileIron
West London
360 Resourcing Solutions
Salary: Market related
Posted: 3 days ago
Chiswick
360 Resourcing
Salary: Market related
Posted: 3 days ago
Rickmansworth, Hertfordshire
@ITS
Salary: From £28,000 to £38,000 per annum + CAR + benefits
Posted: 4 days ago
Shipston-On-Stour, Warwickshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Hertfordshire
Cadence Resourcing
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Bishop's Stortford, Hertfordshire
Applause IT Innovation
Salary: £37000 - £44000 per annum + Depending on Experience + Bens
Posted: 6 days ago