The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 766 798 774
Rank change year-on-year
+32 -24
Permanent jobs requiring a 3rd Line Support Analyst 115 94 99
As % of all permanent IT jobs located in the UK 0.11% 0.089% 0.092%
As % of the Job Titles category 0.11% 0.094% 0.097%
Number of salaries quoted 106 84 94
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £30,000 £27,500 £27,475
10% offered a salary of more than £45,000 £47,500 £37,500
UK excluding London average salary £34,000 £32,500 £32,500
% change year-on-year
+4.61% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101499 99519 101734
As % of all permanent IT jobs located in the UK 94.83% 94.46% 94.93%
Number of salaries quoted 83699 79930 86037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 27 February 2015 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 113 £35,000 - 11
London -4 28 £37,000 +5.71% 3
South East -10 27 £40,000 -13.04% 3
Surrey -2 16 £34,000 -26.08% 1
West Midlands -4 15 £35,000 +16.66%
East of England +5 14 £42,500 +30.76% 1
South West -5 14 £34,000 +28.30% 2
North West -4 9 £29,250 -2.50%
Bournemouth - 8 £34,000 -
Woking - 8 £34,000 - 1
Dorset - 8 £34,000 -
Bedfordshire +14 7 £45,000 +28.57% 1
City of London +4 7 £35,000 -22.22% 1
Manchester +1 7 £30,250 +0.83%
Bedford +17 6 £45,000 +28.57% 1
Berkshire +4 5 £43,000 -
Birmingham -11 5 £35,000 -
Gloucestershire 0 4 £27,500 +1.85%
East Midlands - 4 £30,000 - 2
Northamptonshire - 4 £30,000 -
Coventry - 4 £55,000 -
Gloucester - 4 £27,500 -
Buckinghamshire +8 3 £45,000 -7.21%
Redhill - 3 £40,000 -
High Wycombe - 3 £45,000 -
Kettering - 3 £30,000 -
Warwickshire - 3 £36,500 -
Yorkshire +1 2 £28,750 -0.86%
West Yorkshire -3 2 £28,750 -0.86%
Colchester -3 2 £29,750 -8.46%

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 182 (78.45%) Windows
2 155 (66.81%) Microsoft
3 115 (49.57%) VMware
4 113 (48.71%) Active Directory
5 85 (36.64%) Windows Server 2008
6 83 (35.78%) Citrix
7 79 (34.05%) MS Excel
7 79 (34.05%) MS Exchange
7 79 (34.05%) Microsoft Certification
8 66 (28.45%) Cisco
9 65 (28.02%) SQL
10 54 (23.28%) MCSE
10 54 (23.28%) ITIL
10 54 (23.28%) Exchange Server 2010
11 53 (22.84%) SQL Server
12 47 (20.26%) VMware Infrastructure
13 46 (19.83%) Cisco Certification
13 46 (19.83%) Windows Server 2012
14 45 (19.40%) Firewall
14 45 (19.40%) MS Office
15 43 (18.53%) MCSA
16 41 (17.67%) Finance
17 40 (17.24%) XenApp
17 40 (17.24%) TCP/IP
17 40 (17.24%) vSphere
18 38 (16.38%) SAN
18 38 (16.38%) Windows Server 2003
19 37 (15.95%) Hyper-V
20 33 (14.22%) DNS
20 33 (14.22%) CCNA

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 79 (34.05%) MS Exchange
2 54 (23.28%) Exchange Server 2010
3 28 (12.07%) Exchange Server 2013
4 25 (10.78%) IIS
5 23 (9.91%) Exchange Server 2003
6 22 (9.48%) SharePoint
7 15 (6.47%) Exchange Server 2007
7 15 (6.47%) Lync
8 12 (5.17%) Blackberry Enterprise Server
9 6 (2.59%) SharePoint 2013
10 2 (0.86%) SharePoint 2010
10 2 (0.86%) Tomcat
11 1 (0.43%) IBM Notes
11 1 (0.43%) Exchange Server 2000
11 1 (0.43%) WorkSite
11 1 (0.43%) Office Communications Server
Applications
1 79 (34.05%) MS Excel
2 45 (19.40%) MS Office
3 13 (5.60%) MS PowerPoint
Business Applications
1 2 (0.86%) assyst
2 1 (0.43%) Dynamics CRM
2 1 (0.43%) Magento
2 1 (0.43%) Fredhopper
Cloud Services
1 12 (5.17%) Office 365
2 3 (1.29%) SaaS
3 2 (0.86%) IaaS
4 1 (0.43%) Cloud Computing
4 1 (0.43%) Amazon AWS
Communications & Networking
1 45 (19.40%) Firewall
2 40 (17.24%) TCP/IP
3 38 (16.38%) SAN
4 33 (14.22%) DNS
5 28 (12.07%) VPN
6 25 (10.78%) WAN
7 23 (9.91%) DHCP
8 22 (9.48%) LAN
9 11 (4.74%) NAS
10 10 (4.31%) Fibre Channel
11 9 (3.88%) VLAN
12 8 (3.45%) VoIP
12 8 (3.45%) Internet
12 8 (3.45%) MPLS
13 7 (3.02%) IPsec
14 6 (2.59%) Wi-Fi
14 6 (2.59%) NetScaler
15 5 (2.16%) Cisco ASA
16 4 (1.72%) Junos
16 4 (1.72%) Cisco PIX
Database & Business Intelligence
1 53 (22.84%) SQL Server
2 9 (3.88%) SQL Server 2005
3 7 (3.02%) SQL Server 2012
4 5 (2.16%) SQL Server 2008
5 2 (0.86%) MySQL
6 1 (0.43%) SQL Server 2000
6 1 (0.43%) EDMS
Development Applications
1 5 (2.16%) Visual Studio
General
1 41 (17.67%) Finance
2 20 (8.62%) Retail
3 13 (5.60%) Law
4 12 (5.17%) Banking
5 7 (3.02%) Telecoms
6 6 (2.59%) Legal
7 5 (2.16%) Investment Banking
8 4 (1.72%) Advertising
9 1 (0.43%) Financial Institution
Libraries, Frameworks & Software Standards
1 12 (5.17%) .NET
2 9 (3.88%) ASP.NET
3 4 (1.72%) Application Packaging
4 1 (0.43%) FIX Protocol
4 1 (0.43%) Software Packaging
4 1 (0.43%) J2EE
4 1 (0.43%) COM
4 1 (0.43%) Web Services
4 1 (0.43%) XML
Miscellaneous
1 25 (10.78%) Blackberry
2 22 (9.48%) Analytical Skills
3 14 (6.03%) PDA
4 13 (5.60%) Clustering
5 11 (4.74%) Replication
6 10 (4.31%) Client/Server
7 6 (2.59%) iSeries
8 4 (1.72%) Data Structures
9 3 (1.29%) Hedge funds
9 3 (1.29%) iPhone
9 3 (1.29%) PKI
10 2 (0.86%) Video Conferencing
10 2 (0.86%) EqualLogic
10 2 (0.86%) Computer Science
10 2 (0.86%) Tandem
10 2 (0.86%) SecurID
11 1 (0.43%) Equities
11 1 (0.43%) Foreign Exchange (FX)
11 1 (0.43%) Thin Client
11 1 (0.43%) Grid Computing
Operating Systems
1 182 (78.45%) Windows
2 85 (36.64%) Windows Server 2008
3 46 (19.83%) Windows Server 2012
4 38 (16.38%) Windows Server 2003
5 32 (13.79%) Windows XP
6 26 (11.21%) Windows 7
7 19 (8.19%) Windows 8
8 17 (7.33%) Linux
9 6 (2.59%) UNIX
10 4 (1.72%) AIX
11 3 (1.29%) CentOS
11 3 (1.29%) Red Hat Enterprise Linux
12 2 (0.86%) Windows 2000 Server
12 2 (0.86%) Windows 2000
12 2 (0.86%) Mac OS X
12 2 (0.86%) Windows Mobile
13 1 (0.43%) Windows Vista
13 1 (0.43%) Solaris
Processes & Methodologies
1 54 (23.28%) ITIL
2 19 (8.19%) Disaster Recovery
3 16 (6.90%) Mentoring
4 12 (5.17%) Project Management
4 12 (5.17%) Root Cause Analysis
5 11 (4.74%) Time Management
6 10 (4.31%) Migration
6 10 (4.31%) Service Delivery
7 8 (3.45%) Asset Management
7 8 (3.45%) Service Management
8 7 (3.02%) Problem Management
9 6 (2.59%) Load Balancing
9 6 (2.59%) Incident Management
9 6 (2.59%) CRM
9 6 (2.59%) Infrastructure Management
10 5 (2.16%) Change Management
11 4 (1.72%) Document Management
11 4 (1.72%) ITIL V3
11 4 (1.72%) Mobile Device Management
11 4 (1.72%) Line Management
Programming Languages
1 65 (28.02%) SQL
2 12 (5.17%) C#
3 11 (4.74%) PowerShell
4 4 (1.72%) C
5 3 (1.29%) Java
6 2 (0.86%) RPG
6 2 (0.86%) Shell Script
7 1 (0.43%) MATLAB
7 1 (0.43%) JavaScript
7 1 (0.43%) Perl
7 1 (0.43%) C++
7 1 (0.43%) T-SQL
7 1 (0.43%) VB.NET
7 1 (0.43%) VBA
Qualifications
1 79 (34.05%) Microsoft Certification
2 54 (23.28%) MCSE
3 46 (19.83%) Cisco Certification
4 43 (18.53%) MCSA
5 33 (14.22%) CCNA
6 24 (10.34%) Degree
7 23 (9.91%) MCITP
8 13 (5.60%) Citrix Certification
9 11 (4.74%) MCP
9 11 (4.74%) CCNP
10 5 (2.16%) VMware Certified Professional (VCP)
10 5 (2.16%) VCP4
10 5 (2.16%) VCAP
11 4 (1.72%) CCIE
11 4 (1.72%) ITIL Certification
11 4 (1.72%) CCSE
11 4 (1.72%) ITIL Foundation Certificate
12 2 (0.86%) CCAA
13 1 (0.43%) NCDA
13 1 (0.43%) MCDST
Quality Assurance & Compliance
1 15 (6.47%) SLA
2 5 (2.16%) ISO/IEC 27001
3 1 (0.43%) Solvency II
System Software
1 113 (48.71%) Active Directory
2 47 (20.26%) VMware Infrastructure
3 40 (17.24%) XenApp
3 40 (17.24%) vSphere
4 37 (15.95%) Hyper-V
5 13 (5.60%) XenDesktop
6 12 (5.17%) VMware ESXi
6 12 (5.17%) Terminal Services
7 6 (2.59%) VMware ESX
7 6 (2.59%) vCloud
8 5 (2.16%) Citrix Presentation Server
9 4 (1.72%) Microsoft App-V
9 4 (1.72%) Terminal Server
9 4 (1.72%) XenServer
10 3 (1.29%) VMware Server
11 2 (0.86%) Forefront TMG
12 1 (0.43%) ISA Server
Systems Management
1 23 (9.91%) SCCM
2 8 (3.45%) SCOM
3 5 (2.16%) Nagios
4 4 (1.72%) NetBackup
4 4 (1.72%) WSUS
4 4 (1.72%) XenMobile
5 3 (1.29%) Backup Exec
5 3 (1.29%) SCVMM
6 2 (0.86%) SCSM
6 2 (0.86%) MAILsweeper
7 1 (0.43%) Casper Suite
7 1 (0.43%) ZENworks
7 1 (0.43%) Norton AntiVirus
Vendors
1 155 (66.81%) Microsoft
2 115 (49.57%) VMware
3 83 (35.78%) Citrix
4 66 (28.45%) Cisco
5 19 (8.19%) HP
6 15 (6.47%) Dell
7 10 (4.31%) Oracle
8 9 (3.88%) CheckPoint
8 9 (3.88%) Open Text
9 8 (3.45%) Symantec
9 8 (3.45%) Juniper
10 7 (3.02%) IBM
11 6 (2.59%) CommVault
11 6 (2.59%) NetApp
11 6 (2.59%) Remedy
11 6 (2.59%) McAfee
11 6 (2.59%) AppSense
11 6 (2.59%) FalconStor
12 5 (2.16%) Veeam
12 5 (2.16%) WatchGuard
Nottingham, Nottinghamshire
Sanderson
Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
Posted: 2 days ago
West London
Fitzrovia I.T. Limited
Salary: Up to £30,000 per annum
Posted: 2 days ago
Woking
Lawrence Harvey
Salary: £35000.00 - £38000.00 per annum + Pension
Posted: 3 days ago
Winchester, Hampshire
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 4 days ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £40,000 to £50,000 per annum plus excellent benefits & overtime
Posted: 5 days ago
City, London
Mortimer Spinks
Salary: £40000 per annum + excellent package and Bonus
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + On Call + Bonus + Benefits
Posted: 5 days ago
London
NFP Group Ltd
Salary: £45000 - £55000 per annum
Posted: 15 days ago
Frome
Recruitment Genius
Salary: £17000 - £23000 per annum
Posted: 24 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive Basic + 25 days AL, Pension, Healthcare & up to 20% bonus
Posted: 26 days ago