The statistics below represent IT jobs advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Third Line Support Analyst
UK
Rank 749 759 765
Rank change year-on-year
+10 +6
Permanent jobs requiring a 3rd Line Support Analyst 109 161 189
As % of all permanent IT jobs located in the UK 0.13% 0.16% 0.18%
As % of the Job Titles category 0.13% 0.17% 0.19%
Number of salaries quoted 106 140 159
Median salary £37,500 £37,500 £35,500
Median salary % change year-on-year
- +5.63%
90% offered a salary of more than £27,500 £26,500 £29,400
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £33,500 £36,500 £34,000
% change year-on-year
-8.21% +7.35%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81076 94889 99493
As % of all permanent IT jobs located in the UK 96.44% 96.44% 96.68%
Number of salaries quoted 67322 79646 82693
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 17 January 2017 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 104 £37,500 - 11
London +44 36 £38,500 - 4
South East +42 25 £37,500 +2.73% 2
North West -16 19 £30,000 -2.43% 1
Manchester -13 15 £30,000 +1.69%
City of London +33 11 £38,500 -1.28%
Brighton - 9 £45,000 -
East Sussex - 9 £45,000 -
West Midlands +2 8 £37,500 -16.66% 2
Surrey +41 7 £32,000 +10.34%
South West +10 7 £25,000 -50.00%
Bury - 7 £30,000 -
Yorkshire +27 6 £32,500 +30.00% 1
Weybridge - 6 £32,000 -
Wiltshire - 6 £25,000 -
Salisbury - 6 £25,000 -
West Yorkshire +28 5 £32,500 +30.00% 1
Scotland - 5 £41,500 -
Hampshire -7 4 £35,000 -4.10%
Leeds +27 3 £34,000 +36.00%
East Midlands +12 3 £32,500 -
Portsmouth - 3 £35,000 -
Berkshire +35 2 £41,250 -2.94%
Reading +32 2 £41,250 +42.24%
Birmingham +4 2 £37,500 +15.38%
Cheshire +3 2 £32,000 +1.58%
Coventry +1 2 £47,500 +5.55%
Leicestershire -8 2 £32,500 -
Lancashire - 2 £40,000 -
Teddington - 2 £37,500 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 17 January 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Analyst in the job title.

1 184 (69.43%) Windows
2 162 (61.13%) Active Directory
3 124 (46.79%) Microsoft
3 124 (46.79%) VMware
4 117 (44.15%) Windows Server
5 81 (30.57%) Citrix
6 79 (29.81%) MS Exchange
7 75 (28.30%) SQL
7 75 (28.30%) Cisco
8 70 (26.42%) Windows Server 2008
9 69 (26.04%) VMware Infrastructure
10 62 (23.40%) ITIL
11 60 (22.64%) SQL Server
12 59 (22.26%) DNS
13 58 (21.89%) MS Excel
14 55 (20.75%) DHCP
15 50 (18.87%) TCP/IP
15 50 (18.87%) Windows Server 2012
16 49 (18.49%) SAN
17 47 (17.74%) LAN
17 47 (17.74%) Linux
18 46 (17.36%) MS Office
18 46 (17.36%) WAN
19 43 (16.23%) IIS
20 42 (15.85%) Firewall
20 42 (15.85%) Finance
20 42 (15.85%) Windows 7
21 37 (13.96%) PowerShell
21 37 (13.96%) Microsoft Certification
22 36 (13.58%) XenApp

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (29.81%) MS Exchange
2 43 (16.23%) IIS
3 27 (10.19%) Exchange Server 2010
4 23 (8.68%) SharePoint
5 22 (8.30%) Exchange Server 2013
6 8 (3.02%) Exchange Server 2007
7 7 (2.64%) Skype for Business
7 7 (2.64%) WebSphere
8 5 (1.89%) Apache
9 4 (1.51%) SharePoint 2013
10 3 (1.13%) CMS
10 3 (1.13%) ColdFusion
10 3 (1.13%) Exchange Server 2003
10 3 (1.13%) IBM Notes
10 3 (1.13%) JRun
10 3 (1.13%) Tomcat
11 2 (0.75%) IBM Domino
12 1 (0.38%) Blackberry Enterprise Server
12 1 (0.38%) SharePoint Server
Applications
1 58 (21.89%) MS Excel
2 46 (17.36%) MS Office
3 4 (1.51%) MS PowerPoint
4 3 (1.13%) MS Visio
Business Applications
1 1 (0.38%) Dynamics CRM
Cloud Services
1 21 (7.92%) Office 365
2 18 (6.79%) Amazon AWS
3 10 (3.77%) Microsoft Azure
4 8 (3.02%) SaaS
5 4 (1.51%) Cloud Computing
6 3 (1.13%) Mimecast
7 1 (0.38%) G Suite
7 1 (0.38%) IaaS
7 1 (0.38%) PaaS
Communications & Networking
1 59 (22.26%) DNS
2 55 (20.75%) DHCP
3 50 (18.87%) TCP/IP
4 49 (18.49%) SAN
5 47 (17.74%) LAN
6 46 (17.36%) WAN
7 42 (15.85%) Firewall
8 34 (12.83%) VLAN
9 26 (9.81%) VoIP
10 16 (6.04%) VPN
11 9 (3.40%) Wi-Fi
12 7 (2.64%) Internet
13 6 (2.26%) Remote Desktop
14 5 (1.89%) Ethernet
14 5 (1.89%) iSCSI
15 4 (1.51%) Cisco ASA
15 4 (1.51%) Fibre Channel
15 4 (1.51%) Network Security
15 4 (1.51%) WLAN
16 3 (1.13%) NAS
Database & Business Intelligence
1 60 (22.64%) SQL Server
2 21 (7.92%) SQL Server 2008
3 5 (1.89%) Relational Database
4 4 (1.51%) Big Data
4 4 (1.51%) Hadoop
5 3 (1.13%) Oracle Database
5 3 (1.13%) Oracle Reports
5 3 (1.13%) PostgreSQL
6 2 (0.75%) SQL Server Integration Services
6 2 (0.75%) SQL Server Reporting Services
7 1 (0.38%) DB2
7 1 (0.38%) MS Access
7 1 (0.38%) SQL Server 2005
7 1 (0.38%) SQL Server 2012
7 1 (0.38%) SQL Server 2014
Development Applications
1 4 (1.51%) JIRA
2 3 (1.13%) Oracle Forms
3 2 (0.75%) Git (software)
3 2 (0.75%) Subversion
3 2 (0.75%) TortoiseSVN
3 2 (0.75%) Visual Studio
4 1 (0.38%) MSI
General
1 42 (15.85%) Finance
2 10 (3.77%) Banking
3 9 (3.40%) Advertising
3 9 (3.40%) Retail
4 7 (2.64%) Back Office
4 7 (2.64%) Telecoms
5 6 (2.26%) Law
6 5 (1.89%) Front Office
6 5 (1.89%) Online Betting
7 4 (1.51%) Automotive
7 4 (1.51%) Manufacturing
7 4 (1.51%) Marketing
8 3 (1.13%) Publishing
9 2 (0.75%) Financial Institution
9 2 (0.75%) French Language
9 2 (0.75%) German Language
9 2 (0.75%) Legal
10 1 (0.38%) Billing
10 1 (0.38%) Investment Banking
Libraries, Frameworks & Software Standards
1 9 (3.40%) .NET
2 7 (2.64%) Web Services
3 6 (2.26%) Flash
4 5 (1.89%) WSH
5 4 (1.51%) XML
6 3 (1.13%) Software Packaging
7 2 (0.75%) Middleware
7 2 (0.75%) XSLT
8 1 (0.38%) AngularJS
8 1 (0.38%) J2EE
8 1 (0.38%) RabbitMQ
8 1 (0.38%) Spring
Miscellaneous
1 16 (6.04%) Driving Licence
2 13 (4.91%) Clustering
3 11 (4.15%) Data Centre
3 11 (4.15%) iSeries
4 10 (3.77%) Analytical Skills
4 10 (3.77%) Computer Science
5 9 (3.40%) Replication
6 4 (1.51%) Fixed Income
7 3 (1.13%) EMC VNX
7 3 (1.13%) Management Information System
8 2 (0.75%) Data Protection Act
8 2 (0.75%) EPoS
8 2 (0.75%) Foreign Exchange (FX)
8 2 (0.75%) Statistics
9 1 (0.38%) AS400
9 1 (0.38%) Blackberry
9 1 (0.38%) CMDB
9 1 (0.38%) Derivative
9 1 (0.38%) Smartphone
9 1 (0.38%) Thin Client
Operating Systems
1 184 (69.43%) Windows
2 117 (44.15%) Windows Server
3 70 (26.42%) Windows Server 2008
4 50 (18.87%) Windows Server 2012
5 47 (17.74%) Linux
6 42 (15.85%) Windows 7
7 13 (4.91%) Windows 8
8 12 (4.53%) Unix
8 12 (4.53%) Windows 10
8 12 (4.53%) Windows Server 2003
9 4 (1.51%) Mac OS X
9 4 (1.51%) Solaris
10 3 (1.13%) Apple iOS
10 3 (1.13%) Data ONTAP
10 3 (1.13%) VyOS
11 1 (0.38%) Android
11 1 (0.38%) Mac OS
11 1 (0.38%) Red Hat Enterprise Linux
11 1 (0.38%) Windows 2000 Server
11 1 (0.38%) Windows XP
Processes & Methodologies
1 62 (23.40%) ITIL
2 28 (10.57%) Service Management
3 20 (7.55%) Root Cause Analysis
4 14 (5.28%) Migration
4 14 (5.28%) Server Building
5 10 (3.77%) Disaster Recovery
5 10 (3.77%) Presales
6 9 (3.40%) Agile Software Development
6 9 (3.40%) DevOps
6 9 (3.40%) ERP
7 8 (3.02%) Change Management
8 7 (2.64%) B2B
8 7 (2.64%) E-Procurement
8 7 (2.64%) Service Delivery
8 7 (2.64%) Virtual Environments
9 6 (2.26%) ITSM
9 6 (2.26%) Network Management
9 6 (2.26%) Time Management
10 5 (1.89%) Network Load Balancing
10 5 (1.89%) Trend Analysis
Programming Languages
1 75 (28.30%) SQL
2 37 (13.96%) PowerShell
3 11 (4.15%) VB
4 6 (2.26%) Java
4 6 (2.26%) Shell Script
4 6 (2.26%) VBScript
5 5 (1.89%) Perl
5 5 (1.89%) Python
5 5 (1.89%) VBA
6 3 (1.13%) C#
6 3 (1.13%) PHP
6 3 (1.13%) RPG
6 3 (1.13%) T-SQL
7 2 (0.75%) Delphi
7 2 (0.75%) VB6
8 1 (0.38%) C
8 1 (0.38%) Google Apps Script
8 1 (0.38%) JavaScript
Qualifications
1 37 (13.96%) Microsoft Certification
2 27 (10.19%) Cisco Certification
2 27 (10.19%) MCSE
3 26 (9.81%) CCNA
4 21 (7.92%) MCSA
5 18 (6.79%) MCITP
6 13 (4.91%) VMware Certified Professional (VCP)
7 10 (3.77%) Degree
8 9 (3.40%) MCP
9 5 (1.89%) ITIL Certification
10 3 (1.13%) Oracle Certification
10 3 (1.13%) Security Cleared
11 2 (0.75%) CCA
11 2 (0.75%) Citrix Certification
11 2 (0.75%) VCP5
12 1 (0.38%) PMI Certification
12 1 (0.38%) PMP
Quality Assurance & Compliance
1 21 (7.92%) SLA
2 5 (1.89%) ISO/IEC 27001
3 2 (0.75%) PCI DSS
4 1 (0.38%) QA
System Software
1 162 (61.13%) Active Directory
2 69 (26.04%) VMware Infrastructure
3 36 (13.58%) XenApp
4 34 (12.83%) vSphere
5 30 (11.32%) Hyper-V
6 20 (7.55%) XenDesktop
7 8 (3.02%) Terminal Services
8 7 (2.64%) VMware ESXi
9 6 (2.26%) VMware Server
10 5 (1.89%) Microsoft App-V
10 5 (1.89%) VMware Workstation
10 5 (1.89%) XenServer
11 3 (1.13%) VMware ESX
12 2 (0.75%) Citrix Presentation Server
12 2 (0.75%) ProxySG
12 2 (0.75%) Terminal Server
12 2 (0.75%) Virtual Machines
13 1 (0.38%) Virtual Desktop
Systems Management
1 23 (8.68%) SCCM
2 11 (4.15%) WSUS
3 9 (3.40%) Opscode Chef
3 9 (3.40%) Puppet
4 8 (3.02%) Microsoft Clustering
5 7 (2.64%) Backup Exec
6 6 (2.26%) Norton AntiVirus
7 4 (1.51%) SCOM
8 3 (1.13%) Nagios
8 3 (1.13%) ZENworks
9 2 (0.75%) Cisco UCCX
9 2 (0.75%) McAfee ePO
9 2 (0.75%) Tivoli
10 1 (0.38%) AirWatch
10 1 (0.38%) HP SIM
10 1 (0.38%) Opsview
10 1 (0.38%) Simpana
10 1 (0.38%) ThinApp
Vendors
1 124 (46.79%) Microsoft
1 124 (46.79%) VMware
2 81 (30.57%) Citrix
3 75 (28.30%) Cisco
4 30 (11.32%) HP
5 23 (8.68%) IBM
6 22 (8.30%) NetApp
7 17 (6.42%) Avaya
8 15 (5.66%) AppSense
8 15 (5.66%) Oracle
9 14 (5.28%) Dell
10 11 (4.15%) EMC
11 9 (3.40%) Symantec
11 9 (3.40%) Veeam
12 8 (3.02%) Sophos
13 6 (2.26%) CommVault
14 5 (1.89%) Intel Security
14 5 (1.89%) Kaspersky
14 5 (1.89%) Splunk
15 4 (1.51%) SolarWinds
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 11 hours ago
Hatfield, Hertfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 2 hours ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum benefits + progression
Posted: 12 hours ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £35,000 to £40,000 per annum Includes bonus, plus benefits
Posted: 11 hours ago
London
ComputAppoint
Salary: £30000 - £33000 per annum + Excellent Benefits
Posted: Yesterday
London
Comtecs
Salary: £45000 - £50000 Per Annum +Bonus +Benefits
Posted: Yesterday
New Malden, Surrey
Fulham Football Club
Salary: Up to £32,000 per annum
Posted: 4 days ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £29250 per annum + pen, hol, salary increments
Posted: 6 days ago
Stanmore, Middlesex
Lewis Paige
Salary: £40000 - £55000 per annum
Posted: 6 days ago
Bradford, West Yorkshire
Michael Page International
Salary: £23000 - £28000 per annum + benefits package
Posted: 6 days ago
Barrow-In-Furness, Cumbria
FT Select
Salary: From £20,000 to £30,000 per annum
Posted: 6 days ago