The statistics below represent IT jobs advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Third Line Support Analyst
UK
Rank 760 746 786
Rank change year-on-year
-14 +40
Permanent jobs requiring a 3rd Line Support Analyst 103 207 178
As % of all permanent IT jobs located in the UK 0.12% 0.21% 0.17%
As % of the Job Titles category 0.13% 0.21% 0.17%
Number of salaries quoted 91 181 155
Median salary £37,500 £37,500 £35,000
Median salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £45,000 £50,000 £50,000
UK excluding London median salary £30,500 £35,500 £34,000
% change year-on-year
-14.08% +4.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81292 97227 103350
As % of all permanent IT jobs located in the UK 96.33% 96.44% 96.69%
Number of salaries quoted 67466 81440 85098
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 27 February 2017 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 98 £37,500 - 8
London +40 41 £38,500 -1.28%
North West -6 19 £30,000 -4.76% 3
Manchester -19 17 £30,000 - 2
South West +18 10 £25,000 -48.71% 1
South East -11 10 £45,000 +23.28% 1
Bury - 9 £30,000 -
Wiltshire +30 8 £25,000 -16.66%
West Midlands +20 8 £30,000 -25.92% 1
Salisbury - 8 £25,000 -
City of London +30 7 £38,500 -1.28%
Scotland +25 5 £42,000 +29.23%
East Sussex +8 5 £45,000 -10.00%
Dagenham - 5 £40,000 -
Brighton - 5 £45,000 -
Yorkshire +26 4 £28,750 -19.01% 1
Staffordshire +9 4 £29,250 -16.42%
Tamworth - 4 £29,250 -
Birmingham +17 3 £30,000 -29.41%
West Yorkshire +11 3 £27,500 -22.53% 1
Hertfordshire +8 3 £40,500 +8.00% 1
East of England +5 3 £40,500 +24.61% 1
Leeds +23 2 £32,500 -8.45% 1
Cheshire +7 2 £31,000 -1.58%
Bristol +2 2 £32,500 +18.18% 1
Hemel Hempstead -3 2 £40,500 +8.00%
East Midlands -4 2 £30,500 -6.15%
Gourock - 2 - -
Glasgow - 2 £41,500 -
Inverclyde - 2 - -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 27 February 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Analyst in the job title.

1 170 (69.11%) Windows
2 160 (65.04%) Active Directory
3 135 (54.88%) VMware
4 121 (49.19%) Microsoft
5 101 (41.06%) Windows Server
6 76 (30.89%) VMware Infrastructure
7 74 (30.08%) Cisco
8 72 (29.27%) SQL
9 68 (27.64%) ITIL
10 64 (26.02%) Windows Server 2008
11 63 (25.61%) Citrix
12 62 (25.20%) MS Excel
12 62 (25.20%) MS Exchange
13 56 (22.76%) LAN
13 56 (22.76%) SAN
14 55 (22.36%) WAN
15 50 (20.33%) DNS
16 48 (19.51%) DHCP
16 48 (19.51%) Linux
17 47 (19.11%) Windows Server 2012
18 45 (18.29%) TCP/IP
18 45 (18.29%) Firewall
19 44 (17.89%) SQL Server
20 43 (17.48%) MS Office
21 40 (16.26%) IIS
22 35 (14.23%) Finance
23 31 (12.60%) VLAN
23 31 (12.60%) PowerShell
24 29 (11.79%) vSphere
25 28 (11.38%) Windows 7

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (25.20%) MS Exchange
2 40 (16.26%) IIS
3 26 (10.57%) SharePoint
4 12 (4.88%) Exchange Server 2010
4 12 (4.88%) Exchange Server 2013
5 7 (2.85%) WebSphere
6 6 (2.44%) Exchange Server 2007
6 6 (2.44%) Skype for Business
7 5 (2.03%) Confluence
8 4 (1.63%) Apache
8 4 (1.63%) CMS
8 4 (1.63%) SharePoint 2013
9 3 (1.22%) ColdFusion
9 3 (1.22%) JRun
9 3 (1.22%) Tomcat
10 2 (0.81%) IBM Notes
11 1 (0.41%) Exchange Server 2003
11 1 (0.41%) IBM Domino
Applications
1 62 (25.20%) MS Excel
2 43 (17.48%) MS Office
3 2 (0.81%) MS PowerPoint
3 2 (0.81%) MS Visio
Business Applications
1 1 (0.41%) Dynamics CRM
1 1 (0.41%) Dynamics NAV
Cloud Services
1 27 (10.98%) Office 365
2 17 (6.91%) Microsoft Azure
3 15 (6.10%) Amazon AWS
4 13 (5.28%) SaaS
5 4 (1.63%) Cloud Computing
6 3 (1.22%) IaaS
6 3 (1.22%) Mimecast
6 3 (1.22%) OneDrive
7 2 (0.81%) Azure Active Directory
8 1 (0.41%) G Suite
8 1 (0.41%) PaaS
Communications & Networking
1 56 (22.76%) LAN
1 56 (22.76%) SAN
2 55 (22.36%) WAN
3 50 (20.33%) DNS
4 48 (19.51%) DHCP
5 45 (18.29%) Firewall
5 45 (18.29%) TCP/IP
6 31 (12.60%) VLAN
7 28 (11.38%) VoIP
8 11 (4.47%) VPN
8 11 (4.47%) Wi-Fi
9 8 (3.25%) Internet
9 8 (3.25%) NAS
10 7 (2.85%) Remote Desktop
11 6 (2.44%) Ethernet
11 6 (2.44%) Wireless
12 4 (1.63%) Network Security
12 4 (1.63%) WLAN
13 3 (1.22%) ATM
13 3 (1.22%) Cisco ASA
Database & Business Intelligence
1 44 (17.89%) SQL Server
2 13 (5.28%) SQL Server 2008
3 3 (1.22%) Big Data
3 3 (1.22%) Hadoop
3 3 (1.22%) Oracle Database
3 3 (1.22%) Oracle Reports
3 3 (1.22%) PostgreSQL
3 3 (1.22%) Relational Database
4 2 (0.81%) SQL Server Integration Services
4 2 (0.81%) SQL Server Reporting Services
5 1 (0.41%) DB2
5 1 (0.41%) MS Access
5 1 (0.41%) SQL Server 2005
5 1 (0.41%) SQL Server 2014
Development Applications
1 8 (3.25%) JIRA
2 3 (1.22%) Git (software)
2 3 (1.22%) Oracle Forms
2 3 (1.22%) Subversion
2 3 (1.22%) TortoiseSVN
2 3 (1.22%) Visual Studio
3 1 (0.41%) MSI
General
1 35 (14.23%) Finance
2 8 (3.25%) Banking
3 7 (2.85%) Manufacturing
3 7 (2.85%) Telecoms
4 6 (2.44%) Advertising
4 6 (2.44%) Retail
5 5 (2.03%) Law
6 3 (1.22%) Back Office
6 3 (1.22%) Front Office
7 2 (0.81%) Financial Institution
8 1 (0.41%) Automotive
8 1 (0.41%) Marketing
8 1 (0.41%) Online Betting
Libraries, Frameworks & Software Standards
1 10 (4.07%) .NET
2 7 (2.85%) Flash
2 7 (2.85%) Web Services
3 6 (2.44%) XML
4 5 (2.03%) Middleware
5 4 (1.63%) HTML
6 3 (1.22%) Software Packaging
7 2 (0.81%) AngularJS
7 2 (0.81%) XSLT
8 1 (0.41%) COM
8 1 (0.41%) RabbitMQ
Miscellaneous
1 16 (6.50%) Driving Licence
2 14 (5.69%) Analytical Skills
3 12 (4.88%) Computer Science
3 12 (4.88%) Data Centre
4 9 (3.66%) iSeries
5 8 (3.25%) Linux Command Line
5 8 (3.25%) Management Information System
6 6 (2.44%) Clustering
7 5 (2.03%) Life Science
7 5 (2.03%) Video Conferencing
8 3 (1.22%) Fixed Income
8 3 (1.22%) Replication
9 2 (0.81%) Data Protection Act
9 2 (0.81%) EPoS
9 2 (0.81%) Public Cloud
10 1 (0.41%) CMDB
10 1 (0.41%) Enterprise Storage
10 1 (0.41%) Fat Client
10 1 (0.41%) Fintech
10 1 (0.41%) Hedge funds
Operating Systems
1 170 (69.11%) Windows
2 101 (41.06%) Windows Server
3 64 (26.02%) Windows Server 2008
4 48 (19.51%) Linux
5 47 (19.11%) Windows Server 2012
6 28 (11.38%) Windows 7
7 12 (4.88%) Windows 10
7 12 (4.88%) Windows 8
7 12 (4.88%) Windows Server 2003
8 9 (3.66%) Unix
9 3 (1.22%) Apple iOS
9 3 (1.22%) Solaris
10 2 (0.81%) Mac OS X
10 2 (0.81%) Windows XP
11 1 (0.41%) Android
11 1 (0.41%) Mac OS
11 1 (0.41%) Red Hat Enterprise Linux
11 1 (0.41%) Windows 2000 Server
Processes & Methodologies
1 68 (27.64%) ITIL
2 21 (8.54%) Service Management
3 13 (5.28%) Root Cause Analysis
4 11 (4.47%) Change Management
5 10 (4.07%) DevOps
6 9 (3.66%) Time Management
7 8 (3.25%) ERP
7 8 (3.25%) Presales
7 8 (3.25%) Service Delivery
8 7 (2.85%) Agile Software Development
8 7 (2.85%) Server Building
8 7 (2.85%) Trend Analysis
9 6 (2.44%) B2B
9 6 (2.44%) Disaster Recovery
9 6 (2.44%) E-Procurement
9 6 (2.44%) Incident Management
9 6 (2.44%) Network Management
9 6 (2.44%) Penetration Testing
9 6 (2.44%) System Testing
10 5 (2.03%) CRM
Programming Languages
1 72 (29.27%) SQL
2 31 (12.60%) PowerShell
3 11 (4.47%) VB
4 6 (2.44%) C#
4 6 (2.44%) Java
4 6 (2.44%) Shell Script
5 5 (2.03%) T-SQL
5 5 (2.03%) VBScript
6 4 (1.63%) Bash Shell
6 4 (1.63%) PHP
6 4 (1.63%) RPG
7 3 (1.22%) Delphi
7 3 (1.22%) Perl
7 3 (1.22%) Python
7 3 (1.22%) VBA
8 2 (0.81%) VB6
9 1 (0.41%) C
9 1 (0.41%) Google Apps Script
9 1 (0.41%) JavaScript
Qualifications
1 28 (11.38%) Cisco Certification
2 27 (10.98%) CCNA
2 27 (10.98%) Microsoft Certification
3 16 (6.50%) MCSE
4 12 (4.88%) Degree
5 10 (4.07%) MCSA
6 8 (3.25%) VMware Certified Professional (VCP)
7 7 (2.85%) ITIL Certification
8 6 (2.44%) MCP
9 4 (1.63%) MCITP
10 3 (1.22%) Oracle Certification
10 3 (1.22%) Security Cleared
11 2 (0.81%) CCA
11 2 (0.81%) Citrix Certification
12 1 (0.41%) PMI Certification
12 1 (0.41%) PMP
12 1 (0.41%) VCP5
Quality Assurance & Compliance
1 19 (7.72%) SLA
2 5 (2.03%) ISO/IEC 27001
3 4 (1.63%) PCI DSS
4 1 (0.41%) PMO
System Software
1 160 (65.04%) Active Directory
2 76 (30.89%) VMware Infrastructure
3 29 (11.79%) vSphere
4 24 (9.76%) XenApp
5 19 (7.72%) Hyper-V
6 15 (6.10%) XenDesktop
7 9 (3.66%) Terminal Services
8 7 (2.85%) VMware ESXi
8 7 (2.85%) VMware Server
9 6 (2.44%) VMware Workstation
10 5 (2.03%) Microsoft App-V
11 4 (1.63%) XenServer
12 3 (1.22%) Terminal Server
12 3 (1.22%) VMware ESX
13 2 (0.81%) Citrix Presentation Server
13 2 (0.81%) Virtual Machines
13 2 (0.81%) Virtual Servers
14 1 (0.41%) Microsoft Virtual Server
Systems Management
1 26 (10.57%) SCCM
2 16 (6.50%) WSUS
3 10 (4.07%) Opscode Chef
3 10 (4.07%) Puppet
4 6 (2.44%) SCOM
5 4 (1.63%) Jamf Pro
6 3 (1.22%) Backup Exec
6 3 (1.22%) Microsoft Clustering
6 3 (1.22%) Opsview
6 3 (1.22%) ZENworks
7 2 (0.81%) Cisco UCCX
7 2 (0.81%) McAfee ePO
8 1 (0.41%) AirWatch
8 1 (0.41%) HP SIM
8 1 (0.41%) Microsoft Data Protection Manager
8 1 (0.41%) Norton AntiVirus
8 1 (0.41%) SCDPM
8 1 (0.41%) Simpana
8 1 (0.41%) SmoothWall
8 1 (0.41%) ThinApp
Vendors
1 135 (54.88%) VMware
2 121 (49.19%) Microsoft
3 74 (30.08%) Cisco
4 63 (25.61%) Citrix
5 27 (10.98%) HP
6 26 (10.57%) NetApp
7 18 (7.32%) Avaya
8 16 (6.50%) IBM
9 15 (6.10%) AppSense
10 14 (5.69%) Oracle
11 12 (4.88%) Dell
12 8 (3.25%) EMC
13 7 (2.85%) Veeam
14 6 (2.44%) CheckPoint
14 6 (2.44%) Symantec
15 5 (2.03%) Atlassian
15 5 (2.03%) Intel Security
15 5 (2.03%) SolarWinds
15 5 (2.03%) Zerto
16 4 (1.63%) MobileIron
Hatfield, Hertfordshire
TEKsystems
Salary: £30000 - £38000 per annum + Bonus + Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £35k - £40k + Bonus + Benefits
Posted: 2 days ago
Salford
Nigel Frank International
Salary: £27500 - £30000 per annum
Posted: 5 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
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Hereford, Herefordshire
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Salary: £23000 - £35000 per annum + Good Benefits
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Chorley
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Salary: £20000 - £32000 per annum
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