The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 740 745 812
Rank change year-on-year
+5 +67
Permanent jobs requiring a 3rd Line Support Analyst 195 192 125
As % of all permanent IT jobs located in the UK 0.19% 0.18% 0.12%
As % of the Job Titles category 0.20% 0.19% 0.12%
Number of salaries quoted 170 166 108
Average salary £37,500 £35,000 £33,750
Average salary % change year-on-year
+7.14% +3.70%
90% offered a salary of more than £29,050 £30,000 £27,500
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London average salary £36,500 £34,000 £32,000
% change year-on-year
+7.35% +6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97363 102681 101319
As % of all permanent IT jobs located in the UK 96.13% 96.46% 96.26%
Number of salaries quoted 81714 85063 81425
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 11 February 2016 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 191 £37,500 +7.14% 22
South East +38 68 £36,500 +4.28% 5
London +2 63 £38,500 -7.22% 4
Hampshire +50 31 £36,500 -18.88%
North West +40 22 £30,750 +5.12% 7
Berkshire -1 16 £42,500 +23.18% 1
West Midlands -18 15 £41,500 +16.08% 1
Coventry 0 14 £40,500 -26.36% 1
South West -18 14 £50,000 +47.05% 1
Slough +12 12 £42,500 -5.55% 1
Cheshire +34 11 £31,500 +7.69% 2
Sidcup - 11 £38,500 -
Manchester +23 10 £29,500 -2.47% 4
Dorset +5 10 £50,000 +47.05% 1
West Sussex +3 9 £30,000 -14.28% 1
Haywards Heath - 9 £30,000 -
Knutsford - 8 £31,500 -
City of London +46 7 £39,000 +0.64% 1
East of England -5 7 £37,500 +15.38% 2
Yorkshire +1 6 £35,500 +10.93% 1
West Yorkshire -12 6 £35,500 +10.93% 1
Hertfordshire +7 5 £37,500 +15.38%
East Midlands +6 5 £32,500 -13.33% 1
Southampton - 5 £40,000 -
Hemel Hempstead - 5 £37,500 -
Leicestershire +6 4 £28,750 -23.33%
Bradford 0 4 £29,875 -
Surrey -6 4 £45,000 +32.35%
Reading +8 3 £29,000 -12.12%
Gloucestershire +3 3 £35,000 +16.66%

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 11 February 2016, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 245 (72.27%) Windows
2 174 (51.33%) Microsoft
3 168 (49.56%) Active Directory
4 162 (47.79%) Windows Server
5 153 (45.13%) VMware
6 123 (36.28%) Windows Server 2008
7 112 (33.04%) Windows Server 2012
8 98 (28.91%) MS Exchange
9 92 (27.14%) MS Excel
10 88 (25.96%) ITIL
11 86 (25.37%) Cisco
11 86 (25.37%) Citrix
12 85 (25.07%) Firewall
13 76 (22.42%) Windows 7
14 75 (22.12%) Finance
15 71 (20.94%) VMware Infrastructure
16 68 (20.06%) SQL Server
17 63 (18.58%) SQL
17 63 (18.58%) SAN
18 62 (18.29%) MS Office
18 62 (18.29%) LAN
19 59 (17.40%) IIS
19 59 (17.40%) Windows Server 2003
20 56 (16.52%) XenApp
21 54 (15.93%) Exchange Server 2010
22 53 (15.63%) Microsoft Certification
23 50 (14.75%) Windows 8
24 48 (14.16%) Exchange Server 2013
24 48 (14.16%) WAN
25 47 (13.86%) VPN

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 11 February 2016, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 98 (28.91%) MS Exchange
2 59 (17.40%) IIS
3 54 (15.93%) Exchange Server 2010
4 48 (14.16%) Exchange Server 2013
5 38 (11.21%) Exchange Server 2007
6 19 (5.60%) SharePoint
7 13 (3.83%) Skype for Business
7 13 (3.83%) Tomcat
8 11 (3.24%) Exchange Server 2000
8 11 (3.24%) WebSphere
9 9 (2.65%) Exchange Server 2003
10 8 (2.36%) MTS
11 6 (1.77%) Blackberry Enterprise Server
12 5 (1.47%) IBM Notes
13 4 (1.18%) SharePoint Server
14 3 (0.88%) BizTalk Server
14 3 (0.88%) SharePoint 2010
15 2 (0.59%) Apache
16 1 (0.29%) CMS
16 1 (0.29%) Site Server
Applications
1 92 (27.14%) MS Excel
2 62 (18.29%) MS Office
3 2 (0.59%) MS PowerPoint
Business Applications
1 2 (0.59%) Dynamics CRM
1 2 (0.59%) Dynamics NAV
Cloud Services
1 44 (12.98%) Office 365
2 12 (3.54%) Microsoft Azure
3 11 (3.24%) SaaS
4 6 (1.77%) Google Apps
4 6 (1.77%) Mimecast
5 1 (0.29%) Amazon AWS
5 1 (0.29%) IaaS
5 1 (0.29%) OneDrive
Communications & Networking
1 85 (25.07%) Firewall
2 63 (18.58%) SAN
3 62 (18.29%) LAN
4 48 (14.16%) WAN
5 47 (13.86%) VPN
6 32 (9.44%) TCP/IP
7 24 (7.08%) DHCP
8 23 (6.78%) DNS
9 22 (6.49%) VLAN
10 19 (5.60%) iSCSI
11 15 (4.42%) Fibre Channel
12 14 (4.13%) VoIP
13 13 (3.83%) Internet
13 13 (3.83%) Network Security
14 12 (3.54%) Cisco ASA
14 12 (3.54%) IP Telephony
14 12 (3.54%) NAS
15 7 (2.06%) WLAN
16 6 (1.77%) IPsec
16 6 (1.77%) Remote Desktop
Database & Business Intelligence
1 68 (20.06%) SQL Server
2 21 (6.19%) SQL Server 2005
3 11 (3.24%) SQL Server 2008
4 5 (1.47%) GIS
5 2 (0.59%) Oracle Database
5 2 (0.59%) SQL Server 2012
6 1 (0.29%) BusinessObjects
6 1 (0.29%) Crystal Reports
6 1 (0.29%) Data Warehouse
6 1 (0.29%) MySQL
6 1 (0.29%) SQL Server Integration Services
6 1 (0.29%) SQL Server Reporting Services
Development Applications
1 11 (3.24%) Toad
2 3 (0.88%) Team Foundation Server
General
1 75 (22.12%) Finance
2 10 (2.95%) Law
3 8 (2.36%) Telecoms
4 7 (2.06%) Advertising
4 7 (2.06%) Retail
5 5 (1.47%) Banking
5 5 (1.47%) Manufacturing
6 4 (1.18%) Back Office
6 4 (1.18%) Legal
7 3 (0.88%) Pharmaceutical
8 2 (0.59%) Local Government
8 2 (0.59%) Spanish Language
9 1 (0.29%) Electronics
Libraries, Frameworks & Software Standards
1 19 (5.60%) .NET
2 14 (4.13%) XML
3 11 (3.24%) ASP.NET
3 11 (3.24%) ASP.NET MVC
3 11 (3.24%) ASP.NET MVC 4
3 11 (3.24%) ASP.NET MVC 5
3 11 (3.24%) ASP.NET Web Forms
3 11 (3.24%) Middleware
3 11 (3.24%) WebSphere MQ
4 7 (2.06%) WSH
5 3 (0.88%) Software Packaging
5 3 (0.88%) X-Windows
6 2 (0.59%) CSS
6 2 (0.59%) HTML
7 1 (0.29%) Web Services
Miscellaneous
1 25 (7.37%) Blackberry
2 20 (5.90%) Data Centre
3 18 (5.31%) Clustering
4 17 (5.01%) Replication
5 12 (3.54%) Analytical Skills
5 12 (3.54%) Enterprise Software
6 9 (2.65%) Computer Science
7 8 (2.36%) Management Information System
8 6 (1.77%) Client/Server
8 6 (1.77%) EMC VNX
8 6 (1.77%) Video Conferencing
9 5 (1.47%) User Experience
10 4 (1.18%) Driving Licence
10 4 (1.18%) Fat Client
10 4 (1.18%) Thin Client
11 3 (0.88%) EPoS
11 3 (0.88%) EqualLogic
12 2 (0.59%) iSeries
12 2 (0.59%) Life Science
12 2 (0.59%) Smartphone
Operating Systems
1 245 (72.27%) Windows
2 162 (47.79%) Windows Server
3 123 (36.28%) Windows Server 2008
4 112 (33.04%) Windows Server 2012
5 76 (22.42%) Windows 7
6 59 (17.40%) Windows Server 2003
7 50 (14.75%) Windows 8
8 27 (7.96%) Linux
9 22 (6.49%) Windows XP
10 19 (5.60%) Windows 10
11 11 (3.24%) Windows 2000 Server
12 10 (2.95%) Unix
13 8 (2.36%) Apple iOS
13 8 (2.36%) Windows Vista
14 7 (2.06%) Android
15 4 (1.18%) Data ONTAP
16 3 (0.88%) Mac OS X
17 2 (0.59%) Mac OS
17 2 (0.59%) Red Hat Enterprise Linux
18 1 (0.29%) Windows Mobile
Processes & Methodologies
1 88 (25.96%) ITIL
2 30 (8.85%) Disaster Recovery
3 26 (7.67%) Root Cause Analysis
4 17 (5.01%) Service Delivery
5 16 (4.72%) Mentoring
6 14 (4.13%) Agile Software Development
6 14 (4.13%) Service Management
7 13 (3.83%) Business Continuity
7 13 (3.83%) Change Management
7 13 (3.83%) Incident Management
7 13 (3.83%) Release Management
8 12 (3.54%) Project Management
9 11 (3.24%) ETL
9 11 (3.24%) MVC
9 11 (3.24%) Problem Management
9 11 (3.24%) UML
9 11 (3.24%) Waterfall
10 10 (2.95%) CRM
11 9 (2.65%) Continuous Improvement
11 9 (2.65%) Time Management
Programming Languages
1 63 (18.58%) SQL
2 38 (11.21%) PowerShell
3 20 (5.90%) C#
3 20 (5.90%) VBScript
4 11 (3.24%) JavaScript
5 7 (2.06%) Java
6 4 (1.18%) C
6 4 (1.18%) C++
6 4 (1.18%) VB.NET
7 3 (0.88%) Korn
7 3 (0.88%) Ruby
7 3 (0.88%) VB
8 2 (0.59%) T-SQL
8 2 (0.59%) VBA
Qualifications
1 53 (15.63%) Microsoft Certification
2 35 (10.32%) MCSE
3 31 (9.14%) Cisco Certification
4 22 (6.49%) MCITP
4 22 (6.49%) VMware Certified Professional (VCP)
5 18 (5.31%) CCNP
5 18 (5.31%) Citrix Certification
6 17 (5.01%) Degree
7 16 (4.72%) CCNA
8 15 (4.42%) CCA
9 13 (3.83%) CCEE
10 11 (3.24%) MCP
10 11 (3.24%) MCSA
11 10 (2.95%) CCIE
12 7 (2.06%) SC Cleared
12 7 (2.06%) Security Cleared
13 5 (1.47%) ACSA
14 4 (1.18%) NCDA
14 4 (1.18%) NCIE
15 3 (0.88%) ITIL Certification
Quality Assurance & Compliance
1 32 (9.44%) SLA
2 2 (0.59%) ISO/IEC 27001
System Software
1 168 (49.56%) Active Directory
2 71 (20.94%) VMware Infrastructure
3 56 (16.52%) XenApp
4 43 (12.68%) Hyper-V
5 41 (12.09%) vSphere
6 30 (8.85%) XenDesktop
7 9 (2.65%) Citrix Presentation Server
7 9 (2.65%) XenServer
8 8 (2.36%) VMware ESXi
9 5 (1.47%) Terminal Services
10 4 (1.18%) VMware ESX
11 3 (0.88%) Terminal Server
12 2 (0.59%) ISA Server
13 1 (0.29%) Microsoft App-V
13 1 (0.29%) NFS
13 1 (0.29%) vCloud
13 1 (0.29%) VMware Server
Systems Management
1 42 (12.39%) SCCM
2 25 (7.37%) Backup Exec
3 14 (4.13%) WSUS
4 7 (2.06%) Systems Management Server (SMS)
5 6 (1.77%) DameWare
5 6 (1.77%) SCOM
6 5 (1.47%) Norton AntiVirus
7 4 (1.18%) SCOrch
8 3 (0.88%) McAfee ePO
9 2 (0.59%) Microsoft Data Protection Manager
9 2 (0.59%) NetBackup
9 2 (0.59%) SCDPM
10 1 (0.29%) EdgeSight
10 1 (0.29%) FortiGate
10 1 (0.29%) OpenView
10 1 (0.29%) SCVMM
10 1 (0.29%) Symantec Enterprise Vault
10 1 (0.29%) Tivoli
10 1 (0.29%) Tivoli Storage Manager
10 1 (0.29%) ZENworks
Vendors
1 174 (51.33%) Microsoft
2 153 (45.13%) VMware
3 86 (25.37%) Cisco
3 86 (25.37%) Citrix
4 47 (13.86%) IBM
5 28 (8.26%) HP
6 25 (7.37%) Dell
7 22 (6.49%) Avaya
8 20 (5.90%) EMC
9 16 (4.72%) Juniper
9 16 (4.72%) Oracle
10 14 (4.13%) Apple
11 11 (3.24%) Sophos
11 11 (3.24%) Veeam
12 10 (2.95%) Symantec
13 9 (2.65%) NetApp
14 8 (2.36%) CommVault
14 8 (2.36%) SonicWALL
15 6 (1.77%) Google
16 5 (1.47%) Lotus
Bedfordshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum
Posted: 11 hours ago
Wilmslow, Cheshire
Hiring People
Salary: Competitive
Posted: 13 hours ago
London
Coal IT Services
Salary: From £50,000 to £54,000 per annum plus excellent benefits and bonus
Posted: 14 hours ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £neg+bonus
Posted: 16 hours ago
Stockport, Cheshire
Oscar
Salary: £30000 - £35000 per annum
Posted: 20 hours ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £35,000 to £35,000 per annum plus 5% bonus & benefits
Posted: Yesterday
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £38000.00 per annum
Posted: Yesterday
City, London
The Bridge Ltd
Salary: From £28,000 to £36,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Chassam Contract
Salary: £33,000 per annum
Posted: 2 days ago
Wimborne, Dorset
TELSTRA Associates
Salary: From £45,000 to £55,000 per annum £45-55k+ excellent benefits
Posted: 2 days ago
Stockport
Computer Futures
Salary: competitive
Posted: 3 days ago
Abingdon, Oxfordshire
Computer People
Salary: £30000.00 - £40000.00 per annum
Posted: 3 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 6 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 6 days ago
Slough, Berkshire
TD Group
Salary: Competitive plus package (Car, Pension, Bonus, 25 days Holiday, more)
Posted: 6 days ago
Blackburn, Lancashire
Sanderson
Salary: £25000.00 - £28000.00 per annum + Excellent Benefits
Posted: 6 days ago
Greater Manchester
IQ Telecom
Salary: £38000 - £40000 per annum
Posted: 6 days ago
Stockport
Computer Futures
Salary: competitive
Posted: 9 days ago
Coventry
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 20 days ago