The statistics below represent IT jobs advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 757 807 824
Rank change year-on-year
+50 +17
Permanent jobs requiring a 3rd Line Support Analyst 150 160 160
As % of all permanent IT jobs located in the UK 0.16% 0.15% 0.14%
As % of the Job Titles category 0.16% 0.15% 0.15%
Number of salaries quoted 135 139 146
Median salary £37,500 £37,500 £35,000
Median salary % change year-on-year
- +7.14%
90% offered a salary of more than £30,000 £27,650 £28,750
10% offered a salary of more than £47,500 £45,000 £47,500
UK excluding London median salary £35,000 £32,500 £32,250
% change year-on-year
+7.69% +0.77%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91484 105195 110265
As % of all permanent IT jobs located in the UK 96.28% 96.25% 96.44%
Number of salaries quoted 76513 87677 89230
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 29 September 2016 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +47 130 £37,500 +7.14% 11
London +33 48 £42,500 -
West Midlands -6 26 £35,000 +9.37% 1
South East +50 23 £37,500 +15.38% 6
Yorkshire +38 11 £39,500 +43.63% 1
Birmingham -18 11 £36,250 +19.83%
City of London +51 9 £38,500 +2.66%
West Yorkshire +27 9 £39,500 +43.63% 1
West Sussex - 8 £45,500 - 1
Crawley - 8 £45,500 -
Kingston Upon Thames - 8 £52,500 -
Leeds +37 7 £40,000 +45.45% 1
East of England +2 7 £31,250 -17.76% 1
Oxfordshire +1 6 £35,000 +14.75% 2
South West -5 6 £35,000 +14.75%
North West -8 6 £40,500 +30.64% 1
Solihull +16 5 £37,500 +36.36%
Berkshire +29 4 £37,500 +15.38%
Hampshire +14 4 £34,500 +6.15% 2
Coventry -3 4 £40,500 -7.42%
Manchester -5 4 £40,000 +34.45%
Walsall - 4 £30,000 -
Bedford - 4 £37,500 -
Bedfordshire - 4 £37,500 -
South Wales +5 3 £40,000 +2.56%
Staffordshire +2 3 £34,000 +30.76%
Wales +1 3 £40,000 +2.56%
Wiltshire - 3 £35,000 -
Swindon - 3 £35,000 -
Newport - 3 £40,000 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 29 September 2016, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Analyst in the job title.

1 249 (75.45%) Windows
2 214 (64.85%) Active Directory
3 181 (54.85%) Windows Server
4 156 (47.27%) Microsoft
5 141 (42.73%) Citrix
6 140 (42.42%) VMware
7 122 (36.97%) Windows Server 2008
8 102 (30.91%) ITIL
9 79 (23.94%) Windows Server 2012
10 78 (23.64%) MS Exchange
11 77 (23.33%) Windows 7
12 68 (20.61%) SQL Server
13 67 (20.30%) HP
14 65 (19.70%) Firewall
14 65 (19.70%) Microsoft Certification
14 65 (19.70%) Cisco
15 62 (18.79%) VMware Infrastructure
15 62 (18.79%) DNS
16 61 (18.48%) MS Office
16 61 (18.48%) XenApp
17 59 (17.88%) SQL
18 55 (16.67%) Finance
18 55 (16.67%) PowerShell
19 54 (16.36%) MS Excel
20 53 (16.06%) MCSE
21 52 (15.76%) SAN
22 51 (15.45%) DHCP
23 47 (14.24%) LAN
24 44 (13.33%) SCCM
25 43 (13.03%) Hyper-V

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (23.64%) MS Exchange
2 43 (13.03%) Exchange Server 2010
3 28 (8.48%) SharePoint
4 26 (7.88%) Skype for Business
5 25 (7.58%) Exchange Server 2013
6 23 (6.97%) IIS
7 13 (3.94%) Exchange Server 2007
8 5 (1.52%) Blackberry Enterprise Server
9 3 (0.91%) IBM Notes
10 2 (0.61%) CMS
10 2 (0.61%) Exchange Server 2003
10 2 (0.61%) IBM Domino
10 2 (0.61%) SharePoint 2013
10 2 (0.61%) WebSphere
11 1 (0.30%) Apache
11 1 (0.30%) SharePoint Server
Applications
1 61 (18.48%) MS Office
2 54 (16.36%) MS Excel
3 3 (0.91%) MS PowerPoint
4 2 (0.61%) MS Visio
Business Applications
1 5 (1.52%) Dynamics CRM
2 4 (1.21%) Adobe Campaign
3 2 (0.61%) Dynamics AX
3 2 (0.61%) Sage CRM
4 1 (0.30%) Dynamics NAV
4 1 (0.30%) Unit4 Business World
Cloud Services
1 40 (12.12%) Office 365
2 19 (5.76%) Amazon AWS
2 19 (5.76%) Microsoft Azure
3 9 (2.73%) Cloud Computing
3 9 (2.73%) SaaS
4 5 (1.52%) Google Apps
5 2 (0.61%) iTunes
5 2 (0.61%) Mimecast
6 1 (0.30%) IaaS
6 1 (0.30%) PaaS
Communications & Networking
1 65 (19.70%) Firewall
2 62 (18.79%) DNS
3 52 (15.76%) SAN
4 51 (15.45%) DHCP
5 47 (14.24%) LAN
6 40 (12.12%) WAN
7 35 (10.61%) TCP/IP
8 31 (9.39%) VPN
9 29 (8.79%) NetScaler
10 28 (8.48%) VoIP
11 21 (6.36%) VLAN
12 8 (2.42%) iSCSI
13 7 (2.12%) Fibre Channel
13 7 (2.12%) NAS
14 6 (1.82%) Internet
15 5 (1.52%) Ethernet
15 5 (1.52%) HTTP
15 5 (1.52%) MPLS
15 5 (1.52%) Wi-Fi
15 5 (1.52%) Wireless
Database & Business Intelligence
1 68 (20.61%) SQL Server
2 20 (6.06%) SQL Server 2008
3 8 (2.42%) SQL Server 2012
4 5 (1.52%) Hadoop
5 4 (1.21%) Big Data
6 3 (0.91%) BusinessObjects
6 3 (0.91%) Relational Database
6 3 (0.91%) SQL Server 2005
6 3 (0.91%) SQL Server Integration Services
6 3 (0.91%) SQL Server Reporting Services
7 1 (0.30%) Data Warehouse
7 1 (0.30%) SQL Server 2014
Development Applications
1 4 (1.21%) JIRA
General
1 55 (16.67%) Finance
2 17 (5.15%) Publishing
3 16 (4.85%) Back Office
3 16 (4.85%) Online Betting
4 11 (3.33%) Banking
4 11 (3.33%) Law
5 9 (2.73%) Telecoms
6 7 (2.12%) Advertising
7 6 (1.82%) Legal
8 5 (1.52%) Front Office
8 5 (1.52%) Retail
9 4 (1.21%) French Language
9 4 (1.21%) German Language
9 4 (1.21%) Marketing
10 3 (0.91%) Automotive
10 3 (0.91%) Manufacturing
11 1 (0.30%) Billing
11 1 (0.30%) Investment Banking
11 1 (0.30%) Italian Language
Libraries, Frameworks & Software Standards
1 15 (4.55%) Web Services
2 8 (2.42%) .NET
3 6 (1.82%) Software Packaging
4 5 (1.52%) WSH
5 2 (0.61%) CSS
5 2 (0.61%) HTML
5 2 (0.61%) XML
6 1 (0.30%) ASP.NET
6 1 (0.30%) ASP.NET MVC
6 1 (0.30%) COM
6 1 (0.30%) Flash
6 1 (0.30%) J2EE
6 1 (0.30%) RabbitMQ
6 1 (0.30%) Spring
6 1 (0.30%) XSLT
Miscellaneous
1 38 (11.52%) Clustering
2 17 (5.15%) Fat Client
2 17 (5.15%) Thin Client
3 12 (3.64%) Data Centre
4 9 (2.73%) EMC VNX
5 7 (2.12%) Computer Science
5 7 (2.12%) Driving Licence
5 7 (2.12%) Replication
6 6 (1.82%) iPad
6 6 (1.82%) iPhone
6 6 (1.82%) iSeries
6 6 (1.82%) Smartphone
7 5 (1.52%) Blackberry
7 5 (1.52%) Client/Server
8 4 (1.21%) Fixed Income
9 3 (0.91%) Analytical Skills
9 3 (0.91%) EPoS
9 3 (0.91%) HP StoreVirtual
9 3 (0.91%) Management Information System
10 2 (0.61%) HP Storage
Operating Systems
1 249 (75.45%) Windows
2 181 (54.85%) Windows Server
3 122 (36.97%) Windows Server 2008
4 79 (23.94%) Windows Server 2012
5 77 (23.33%) Windows 7
6 42 (12.73%) Linux
7 29 (8.79%) Windows Server 2003
8 21 (6.36%) Windows 10
9 12 (3.64%) Windows 8
10 11 (3.33%) Unix
11 8 (2.42%) Apple iOS
12 7 (2.12%) Android
13 6 (1.82%) Mac OS X
14 4 (1.21%) AIX
14 4 (1.21%) HPUX
14 4 (1.21%) Solaris
15 3 (0.91%) CentOS
15 3 (0.91%) Data ONTAP
15 3 (0.91%) VyOS
16 2 (0.61%) Windows Phone
Processes & Methodologies
1 102 (30.91%) ITIL
2 38 (11.52%) Service Management
3 36 (10.91%) Root Cause Analysis
4 34 (10.30%) Migration
5 32 (9.70%) Disaster Recovery
6 21 (6.36%) Change Management
7 20 (6.06%) Server Building
8 17 (5.15%) Analytics
8 17 (5.15%) Data Analytics
9 15 (4.55%) Project Management
10 11 (3.33%) Mentoring
11 10 (3.03%) CRM
11 10 (3.03%) ITSM
11 10 (3.03%) Kalman Filter
11 10 (3.03%) Strategic Planning
11 10 (3.03%) Time Management
12 9 (2.73%) Performance Monitoring
13 8 (2.42%) Service Delivery
14 7 (2.12%) Agile Software Development
14 7 (2.12%) ERP
Programming Languages
1 59 (17.88%) SQL
2 55 (16.67%) PowerShell
3 9 (2.73%) Java
4 8 (2.42%) VBScript
5 5 (1.52%) Perl
5 5 (1.52%) Python
5 5 (1.52%) Shell Script
5 5 (1.52%) T-SQL
5 5 (1.52%) VB
5 5 (1.52%) VBA
6 4 (1.21%) C#
7 3 (0.91%) PL/SQL
8 2 (0.61%) PHP
9 1 (0.30%) C
9 1 (0.30%) JavaScript
9 1 (0.30%) VB6
Qualifications
1 65 (19.70%) Microsoft Certification
2 53 (16.06%) MCSE
3 41 (12.42%) MCSA
4 38 (11.52%) MCITP
5 36 (10.91%) CCNA
5 36 (10.91%) Cisco Certification
6 23 (6.97%) Security Cleared
7 17 (5.15%) SC Cleared
8 15 (4.55%) MCP
9 13 (3.94%) VMware Certified Professional (VCP)
10 10 (3.03%) Degree
11 5 (1.52%) ITIL Certification
12 3 (0.91%) Citrix Certification
12 3 (0.91%) MOS
13 2 (0.61%) VCP5
14 1 (0.30%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 40 (12.12%) SLA
2 5 (1.52%) ISO/IEC 27001
3 1 (0.30%) PCI DSS
3 1 (0.30%) QA
System Software
1 214 (64.85%) Active Directory
2 62 (18.79%) VMware Infrastructure
3 61 (18.48%) XenApp
4 43 (13.03%) Hyper-V
5 35 (10.61%) vSphere
6 20 (6.06%) XenDesktop
7 17 (5.15%) VMware ESXi
8 10 (3.03%) XenServer
9 9 (2.73%) VMware ESX
10 6 (1.82%) Microsoft App-V
11 5 (1.52%) Citrix Presentation Server
12 4 (1.21%) Tivoli Workload Scheduler
13 3 (0.91%) VMware Workstation
14 2 (0.61%) ProxySG
14 2 (0.61%) Virtual Servers
15 1 (0.30%) Terminal Server
15 1 (0.30%) Terminal Services
15 1 (0.30%) Virtual Desktop
15 1 (0.30%) Virtual Machines
Systems Management
1 44 (13.33%) SCCM
2 31 (9.39%) SCOM
3 28 (8.48%) Microsoft Clustering
4 19 (5.76%) WSUS
5 17 (5.15%) DatAdvantage
5 17 (5.15%) Failover Clustering
6 13 (3.94%) Norton AntiVirus
7 11 (3.33%) Backup Exec
8 7 (2.12%) Nagios
9 6 (1.82%) Tivoli
10 4 (1.21%) NetBackup
11 3 (0.91%) Microsoft Data Protection Manager
12 2 (0.61%) Cisco CUCM
13 1 (0.30%) FortiGate
13 1 (0.30%) SCOrch
13 1 (0.30%) SCVMM
13 1 (0.30%) SnapMirror
13 1 (0.30%) SnapVault
13 1 (0.30%) WhatsUp Gold
13 1 (0.30%) Zenoss
Vendors
1 156 (47.27%) Microsoft
2 141 (42.73%) Citrix
3 140 (42.42%) VMware
4 67 (20.30%) HP
5 65 (19.70%) Cisco
6 39 (11.82%) IBM
7 21 (6.36%) Dell
8 19 (5.76%) NetApp
9 17 (5.15%) Varonis
9 17 (5.15%) Wyse
10 15 (4.55%) Symantec
11 14 (4.24%) EMC
12 11 (3.33%) Oracle
13 10 (3.03%) Avaya
13 10 (3.03%) Sophos
14 8 (2.42%) F5
14 8 (2.42%) Google
14 8 (2.42%) Veeam
15 7 (2.12%) Adobe
15 7 (2.12%) Kaspersky
Newcastle Upon Tyne, Tyne and Wear
Search Consultancy
Posted: Yesterday
West Sussex
Comtecs
Salary: £48000 - £50000 Per Annum +Oncall +Benefits
Posted: Yesterday
Warrington, Cheshire
Brookes Resourcing
Salary: Competitive + Bens
Posted: 4 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 2 days ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £40,000 + Bonus + Package
Posted: 6 days ago
Milton Keynes
Lawrence Harvey
Salary: £300 - £350 per annum
Posted: 8 days ago
Fareham
Spectrum IT
Salary: £30000 - £40000 per annum + Benefits + Training
Posted: 10 days ago
Farnborough, Hampshire
Austin Fraser
Salary: £30000 - £35000 per annum + Package
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Telford
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Salary: £25,000 - £28,000 depending on experience + pension and healthcare
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