The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 791 796 782
Rank change year-on-year
+5 -14
Permanent jobs requiring a 3rd Line Support Analyst 109 114 110
As % of all permanent IT jobs located in the UK 0.098% 0.099% 0.10%
As % of the Job Titles category 0.10% 0.10% 0.11%
Number of salaries quoted 96 105 95
Average salary £37,500 £37,000 £37,000
Average salary % change year-on-year
+1.35% -
90% offered a salary of more than £29,500 £30,000 £29,700
10% offered a salary of more than £45,000 £47,500 £45,000
UK excluding London average salary £37,500 £32,000 £35,000
% change year-on-year
+17.18% -8.57%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104280 108595 100152
As % of all permanent IT jobs located in the UK 94.20% 94.52% 94.28%
Number of salaries quoted 86823 87800 83027
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 31 August 2015 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 101 £37,500 +1.35% 8
London -1 43 £41,250 +8.55% 2
South East +4 22 £35,500 -11.25% 1
East of England +18 13 £37,500 +7.14% 1
Hertfordshire - 11 £37,500 -
South West +3 10 £30,250 - 1
Buckinghamshire -10 8 £32,500 +1.56%
Milton Keynes -10 8 £32,500 +3.17%
Surrey -7 7 £40,000 - 1
West Midlands -13 7 £31,500 -3.07% 1
Wales - 7 £39,000 -
South Wales - 7 £39,000 -
Cardiff - 7 £39,000 -
Berkshire +12 5 £32,500 -4.41%
City of London +21 4 £30,500 -35.78% 1
Devon - 4 £30,000 -
Coventry - 4 £38,500 - 1
Croydon - 4 £45,000 -
Exeter - 4 £30,000 -
North West +5 3 £40,000 +33.33% 2
Bracknell - 3 - -
Yorkshire -8 2 £33,000 +10.00%
Essex -9 2 £24,500 -34.66% 1
Cheshire - 2 £41,000 - 1
South Yorkshire - 2 £33,000 -
Reading - 2 £32,500 -
Bristol - 2 £34,000 -
Hampshire +23 1 £45,000 -14.28%
Solihull +9 1 £27,500 +17.02%
Woking +3 1 £33,500 +8.06%

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 31 August 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 158 (78.61%) Windows
2 103 (51.24%) Microsoft
2 103 (51.24%) Active Directory
3 88 (43.78%) VMware
4 74 (36.82%) MS Exchange
5 61 (30.35%) Windows Server 2008
6 59 (29.35%) MS Excel
7 56 (27.86%) Citrix
8 50 (24.88%) MS Office
9 45 (22.39%) Windows Server 2012
10 44 (21.89%) VMware Infrastructure
11 41 (20.40%) SQL Server
12 35 (17.41%) SQL
13 34 (16.92%) ITIL
13 34 (16.92%) Exchange Server 2010
14 31 (15.42%) Windows 7
14 31 (15.42%) Windows Server 2003
15 30 (14.93%) Microsoft Certification
16 29 (14.43%) Firewall
17 28 (13.93%) SharePoint
18 27 (13.43%) Linux
18 27 (13.43%) Cisco
19 26 (12.94%) LAN
19 26 (12.94%) WAN
20 25 (12.44%) IIS
21 23 (11.44%) Finance
21 23 (11.44%) SAN
22 22 (10.95%) Windows XP
23 21 (10.45%) TCP/IP
23 21 (10.45%) SLA

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 31 August 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 74 (36.82%) MS Exchange
2 34 (16.92%) Exchange Server 2010
3 28 (13.93%) SharePoint
4 25 (12.44%) IIS
5 21 (10.45%) Exchange Server 2007
6 7 (3.48%) Exchange Server 2013
7 6 (2.99%) Apache
7 6 (2.99%) Exchange Server 2003
8 5 (2.49%) Lync
9 4 (1.99%) Blackberry Enterprise Server
10 2 (1.00%) JBoss
10 2 (1.00%) SharePoint Server
11 1 (0.50%) WebSphere
11 1 (0.50%) Office Communications Server
11 1 (0.50%) WorkSite
11 1 (0.50%) WebLogic
11 1 (0.50%) BizTalk Server
11 1 (0.50%) Site Server
11 1 (0.50%) SharePoint 2010
11 1 (0.50%) SharePoint 2013
Applications
1 59 (29.35%) MS Excel
2 50 (24.88%) MS Office
3 12 (5.97%) MS PowerPoint
Business Applications
1 3 (1.49%) Magento
1 3 (1.49%) Fredhopper
2 1 (0.50%) SAP Oil and Gas
Cloud Services
1 14 (6.97%) Office 365
2 7 (3.48%) IaaS
3 4 (1.99%) SaaS
4 3 (1.49%) Mimecast
5 1 (0.50%) Microsoft Azure
5 1 (0.50%) PaaS
5 1 (0.50%) Cloud Computing
Communications & Networking
1 29 (14.43%) Firewall
2 26 (12.94%) LAN
2 26 (12.94%) WAN
3 23 (11.44%) SAN
4 21 (10.45%) TCP/IP
5 16 (7.96%) DNS
6 15 (7.46%) VPN
7 13 (6.47%) DHCP
8 9 (4.48%) VoIP
9 8 (3.98%) iSCSI
10 7 (3.48%) Internet
10 7 (3.48%) NAS
11 6 (2.99%) DSL
12 4 (1.99%) HTTP
12 4 (1.99%) SMTP
12 4 (1.99%) Wi-Fi
12 4 (1.99%) VLAN
13 2 (1.00%) Cisco ASA
13 2 (1.00%) MPLS
13 2 (1.00%) Wireless
Database & Business Intelligence
1 41 (20.40%) SQL Server
2 7 (3.48%) MySQL
3 2 (1.00%) Oracle Database
3 2 (1.00%) SQL Server 2008
3 2 (1.00%) SQL Server Reporting Services
4 1 (0.50%) SQL Server 2005
4 1 (0.50%) SQL Server Integration Services
4 1 (0.50%) OLAP
4 1 (0.50%) Crystal Reports
4 1 (0.50%) Oracle Reports
Development Applications
1 1 (0.50%) AdminStudio
1 1 (0.50%) Team Foundation Server
1 1 (0.50%) SQL Server Management Studio (SSMS)
General
1 23 (11.44%) Finance
2 20 (9.95%) Law
3 11 (5.47%) Banking
4 10 (4.98%) Advertising
5 7 (3.48%) Telecoms
6 4 (1.99%) Legal
6 4 (1.99%) Manufacturing
6 4 (1.99%) Retail
7 2 (1.00%) Front Office
7 2 (1.00%) Back Office
8 1 (0.50%) Marketing
8 1 (0.50%) Automotive
8 1 (0.50%) Electronics
Libraries, Frameworks & Software Standards
1 6 (2.99%) XML
2 3 (1.49%) .NET
3 2 (1.00%) V-Ray
3 2 (1.00%) ASP.NET
3 2 (1.00%) .NET Framework
4 1 (0.50%) Application Packaging
4 1 (0.50%) HTML
4 1 (0.50%) CSS
4 1 (0.50%) Web Services
4 1 (0.50%) Middleware
4 1 (0.50%) Oracle Fusion
Miscellaneous
1 19 (9.45%) Blackberry
2 14 (6.97%) Analytical Skills
3 13 (6.47%) PDA
4 11 (5.47%) Data Centre
5 6 (2.99%) Clustering
6 4 (1.99%) Client/Server
7 3 (1.49%) Computer Science
7 3 (1.49%) Management Information System
7 3 (1.49%) User Experience
8 2 (1.00%) EMC VNX
8 2 (1.00%) Replication
9 1 (0.50%) Fat Client
9 1 (0.50%) Smartphone
9 1 (0.50%) GIS
9 1 (0.50%) DTV
9 1 (0.50%) Thin Client
9 1 (0.50%) HP Storage
9 1 (0.50%) Enterprise Storage
9 1 (0.50%) Private Cloud
Operating Systems
1 158 (78.61%) Windows
2 61 (30.35%) Windows Server 2008
3 45 (22.39%) Windows Server 2012
4 31 (15.42%) Windows 7
4 31 (15.42%) Windows Server 2003
5 27 (13.43%) Linux
6 22 (10.95%) Windows XP
7 19 (9.45%) Windows 8
8 6 (2.99%) Mac OS X
9 5 (2.49%) UNIX
9 5 (2.49%) Red Hat Enterprise Linux
10 2 (1.00%) Windows 2000 Server
11 1 (0.50%) Ubuntu
11 1 (0.50%) Windows Vista
11 1 (0.50%) Solaris
Processes & Methodologies
1 34 (16.92%) ITIL
2 10 (4.98%) Service Delivery
3 9 (4.48%) Root Cause Analysis
4 8 (3.98%) Mentoring
5 5 (2.49%) Migration
5 5 (2.49%) Business Intelligence
5 5 (2.49%) Continuous Improvement
5 5 (2.49%) People Management
6 4 (1.99%) Server Patching
6 4 (1.99%) Network Architecture
6 4 (1.99%) Project Management
6 4 (1.99%) Incident Management
7 3 (1.49%) Problem Management
7 3 (1.49%) Configuration Management
7 3 (1.49%) Mobile Device Management
7 3 (1.49%) Change Control
7 3 (1.49%) Network Management
7 3 (1.49%) Server Building
8 2 (1.00%) Email Migration
8 2 (1.00%) Change Management
Programming Languages
1 35 (17.41%) SQL
2 4 (1.99%) Java
3 3 (1.49%) T-SQL
3 3 (1.49%) VB
3 3 (1.49%) PowerShell
4 2 (1.00%) JavaScript
5 1 (0.50%) Perl
5 1 (0.50%) PHP
5 1 (0.50%) C
5 1 (0.50%) C#
5 1 (0.50%) C++
5 1 (0.50%) VB.NET
5 1 (0.50%) VBA
5 1 (0.50%) VBScript
5 1 (0.50%) Python
5 1 (0.50%) Shell Script
Qualifications
1 30 (14.93%) Microsoft Certification
2 14 (6.97%) MCSE
3 10 (4.98%) ITIL Certification
3 10 (4.98%) Cisco Certification
4 9 (4.48%) MCP
5 8 (3.98%) MCSA
6 7 (3.48%) Degree
6 7 (3.48%) CCNA
7 5 (2.49%) MCITP
7 5 (2.49%) CCNP
8 4 (1.99%) SC Cleared
8 4 (1.99%) Security Cleared
9 3 (1.49%) Citrix Certification
10 2 (1.00%) CCA
10 2 (1.00%) CCIE
10 2 (1.00%) DV Cleared
11 1 (0.50%) MCTS
11 1 (0.50%) CITP
11 1 (0.50%) CCVP
11 1 (0.50%) CCIP
Quality Assurance & Compliance
1 21 (10.45%) SLA
2 1 (0.50%) ISO/IEC 27001
2 1 (0.50%) ISO 9000
System Software
1 103 (51.24%) Active Directory
2 44 (21.89%) VMware Infrastructure
3 17 (8.46%) Hyper-V
4 16 (7.96%) XenApp
5 4 (1.99%) XenDesktop
6 3 (1.49%) Citrix Presentation Server
6 3 (1.49%) Xen
6 3 (1.49%) ISA Server
6 3 (1.49%) vSphere
7 2 (1.00%) VMware ESXi
7 2 (1.00%) Forefront TMG
7 2 (1.00%) Microsoft App-V
8 1 (0.50%) VMware Server
8 1 (0.50%) Microsoft Virtual Server
8 1 (0.50%) VMware Workstation
8 1 (0.50%) Terminal Services
8 1 (0.50%) XenServer
8 1 (0.50%) UAG
8 1 (0.50%) vCloud
8 1 (0.50%) BitLocker
Systems Management
1 16 (7.96%) SCCM
2 7 (3.48%) SCOM
3 6 (2.99%) Backup Exec
4 4 (1.99%) Norton AntiVirus
5 2 (1.00%) WSUS
6 1 (0.50%) SCVMM
6 1 (0.50%) NetBackup
6 1 (0.50%) Oracle Enterprise Manager
6 1 (0.50%) OpenView Configuration Management
6 1 (0.50%) McAfee ePO
Vendors
1 103 (51.24%) Microsoft
2 88 (43.78%) VMware
3 56 (27.86%) Citrix
4 27 (13.43%) Cisco
5 10 (4.98%) NetApp
5 10 (4.98%) Symantec
5 10 (4.98%) HP
6 9 (4.48%) Reuters
6 9 (4.48%) Bloomberg
7 7 (3.48%) CheckPoint
8 6 (2.99%) Red Hat
8 6 (2.99%) Brocade
9 5 (2.49%) Mitel
9 5 (2.49%) Oracle
9 5 (2.49%) IBM
9 5 (2.49%) Juniper
10 4 (1.99%) MobileIron
10 4 (1.99%) Bomgar
10 4 (1.99%) SolarWinds
10 4 (1.99%) AppSense
Coventry, West Midlands (County)
ARC IT Recruitment Ltd
Salary: £28000 - £35000 Per Annum
Posted: 2 days ago
Wiltshire
Redrock Consulting Ltd
Salary: £25000 - £34000 per annum + Excellent Benefits
Posted: 2 days ago
South East London
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Basildon, Essex
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Chester, Cheshire
Senitor Associates
Salary: £35000 per annum
Posted: 4 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £40,000 to £50,000 per annum + 29 days holiday + pension + share
Posted: 10 days ago