The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Third Line Support Analyst
Rank 779 783 699
Rank change year-on-year
+4 -84
Permanent jobs requiring a 3rd Line Support Analyst 117 111 178
As % of all permanent IT jobs located in the UK 0.10% 0.10% 0.16%
As % of the Job Titles category 0.11% 0.11% 0.16%
Number of salaries quoted 102 90 154
Average salary £37,000 £35,000 £35,000
Average salary % change year-on-year
+5.71% -
90% offered a salary of more than £28,550 £28,500 £28,950
10% offered a salary of more than £45,750 £45,000 £40,100
UK excluding London average salary £34,000 £36,500 £34,500
% change year-on-year
-6.84% +5.79%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107644 104931 108810
As % of all permanent IT jobs located in the UK 94.61% 94.70% 95.32%
Number of salaries quoted 89153 86333 93218
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,250 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 24 November 2014 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 116 £37,000 +5.71% 9
London +22 52 £41,500 +18.57% 4
South East +4 27 £34,000 -8.10%
East of England -24 12 £32,500 -13.33%
City of London +30 11 £38,750 -13.88% 1
Buckinghamshire - 10 £27,500 -
West Midlands -2 8 £37,500 +15.38% 3
South West -4 8 £30,500 -4.68% 1
Essex -9 6 £45,000 +63.63%
West Yorkshire -14 6 £29,750 +4.38%
Yorkshire -28 6 £29,750 +4.38%
Berkshire +20 5 £34,000 -8.10%
Bedfordshire +5 5 £32,500 -13.33%
Surrey -23 5 £40,000 -3.03%
Milton Keynes - 5 £27,500 -
Gloucestershire - 5 £30,000 -
Cheltenham - 5 £30,000 -
Coventry - 5 £45,000 -
Hertfordshire -7 4 £32,500 -23.52%
Birmingham -18 4 £35,000 +7.69% 1
Southend-on-Sea - 4 £45,000 -
East Midlands +10 3 £40,000 +19.40%
Oxfordshire - 3 £40,000 -
Leeds - 3 £32,000 -
Oxford - 3 £40,000 -
Redhill - 3 £40,000 -
Bournemouth -4 2 £34,000 -2.85% 1
Dorset -11 2 £34,000 -2.85% 1
Wakefield -12 2 £27,000 -5.26%
Kent - 2 £31,500 -

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 November 2014, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 172 (72.88%) Windows
2 155 (65.68%) Microsoft
3 112 (47.46%) Active Directory
4 104 (44.07%) VMware
5 99 (41.95%) Windows Server 2008
6 93 (39.41%) MS Exchange
7 75 (31.78%) MS Excel
8 74 (31.36%) Citrix
9 65 (27.54%) ITIL
10 64 (27.12%) Microsoft Certification
11 60 (25.42%) Exchange Server 2010
12 55 (23.31%) Cisco
13 54 (22.88%) MS Office
14 51 (21.61%) Firewall
15 48 (20.34%) TCP/IP
16 45 (19.07%) Windows XP
16 45 (19.07%) Cisco Certification
16 45 (19.07%) MCSE
17 44 (18.64%) Windows Server 2003
18 43 (18.22%) VMware Infrastructure
19 42 (17.80%) Exchange Server 2007
19 42 (17.80%) Finance
20 40 (16.95%) Windows Server 2012
21 39 (16.53%) Blackberry
22 38 (16.10%) SQL
23 35 (14.83%) vSphere
24 34 (14.41%) SQL Server
25 32 (13.56%) CCNA
26 31 (13.14%) SAN
27 30 (12.71%) VPN

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 November 2014, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (39.41%) MS Exchange
2 60 (25.42%) Exchange Server 2010
3 42 (17.80%) Exchange Server 2007
4 29 (12.29%) Exchange Server 2013
5 22 (9.32%) SharePoint
6 18 (7.63%) Exchange Server 2003
7 16 (6.78%) Blackberry Enterprise Server
7 16 (6.78%) IIS
8 12 (5.08%) Lync
9 9 (3.81%) WebSphere
10 8 (3.39%) SharePoint 2010
11 6 (2.54%) SharePoint 2013
12 3 (1.27%) WorkSite
12 3 (1.27%) Exchange Server 2000
13 2 (0.85%) Lotus Domino
13 2 (0.85%) SAS
14 1 (0.42%) Tomcat
14 1 (0.42%) Office Communications Server
Applications
1 75 (31.78%) MS Excel
2 54 (22.88%) MS Office
3 24 (10.17%) MS PowerPoint
4 2 (0.85%) MS Visio
Business Applications
1 2 (0.85%) assyst
2 1 (0.42%) Dynamics CRM
Cloud Services
1 8 (3.39%) Office 365
2 2 (0.85%) PaaS
3 1 (0.42%) Microsoft Azure
3 1 (0.42%) SaaS
Communications & Networking
1 51 (21.61%) Firewall
2 48 (20.34%) TCP/IP
3 31 (13.14%) SAN
4 30 (12.71%) VPN
5 29 (12.29%) DNS
6 26 (11.02%) WAN
7 25 (10.59%) DHCP
8 21 (8.90%) LAN
9 11 (4.66%) MPLS
9 11 (4.66%) NAS
10 10 (4.24%) VLAN
11 8 (3.39%) Cisco IOS
11 8 (3.39%) IPsec
11 8 (3.39%) Cisco ASA
12 7 (2.97%) Broadband
12 7 (2.97%) Wi-Fi
12 7 (2.97%) VoIP
13 6 (2.54%) Fibre Channel
14 5 (2.12%) HSRP
14 5 (2.12%) Junos
Database & Business Intelligence
1 34 (14.41%) SQL Server
2 9 (3.81%) SQL Server 2005
3 6 (2.54%) SQL Server 2012
4 4 (1.69%) SQL Server 2008
5 2 (0.85%) SQL Server 2000
6 1 (0.42%) MySQL
6 1 (0.42%) DB2
Development Applications
1 2 (0.85%) Visual Studio
General
1 42 (17.80%) Finance
2 26 (11.02%) Banking
3 24 (10.17%) Investment Banking
4 17 (7.20%) Retail
5 12 (5.08%) Law
6 7 (2.97%) Legal
7 4 (1.69%) Advertising
8 3 (1.27%) Telecoms
9 2 (0.85%) Back Office
9 2 (0.85%) Billing
9 2 (0.85%) Online Betting
10 1 (0.42%) Retail Banking
10 1 (0.42%) Financial Institution
10 1 (0.42%) Front Office
Libraries, Frameworks & Software Standards
1 4 (1.69%) Application Packaging
2 3 (1.27%) .NET
2 3 (1.27%) ASP.NET
3 1 (0.42%) COM
3 1 (0.42%) J2EE
3 1 (0.42%) FIX Protocol
3 1 (0.42%) Software Packaging
Miscellaneous
1 39 (16.53%) Blackberry
2 26 (11.02%) PDA
3 17 (7.20%) Analytical Skills
4 12 (5.08%) Clustering
5 6 (2.54%) Replication
6 5 (2.12%) Client/Server
7 4 (1.69%) Data Structures
7 4 (1.69%) iSeries
8 3 (1.27%) PKI
9 2 (0.85%) SecurID
9 2 (0.85%) FMCG
10 1 (0.42%) Mathematics
10 1 (0.42%) Computer Science
10 1 (0.42%) EqualLogic
10 1 (0.42%) Foreign Exchange (FX)
10 1 (0.42%) Management Information System
10 1 (0.42%) AS400
10 1 (0.42%) Grid Computing
10 1 (0.42%) Equities
Operating Systems
1 172 (72.88%) Windows
2 99 (41.95%) Windows Server 2008
3 45 (19.07%) Windows XP
4 44 (18.64%) Windows Server 2003
5 40 (16.95%) Windows Server 2012
6 30 (12.71%) Windows 7
7 15 (6.36%) Linux
8 12 (5.08%) Windows 8
9 8 (3.39%) UNIX
10 5 (2.12%) Windows 2000 Server
11 4 (1.69%) CentOS
11 4 (1.69%) Red Hat Enterprise Linux
11 4 (1.69%) Android
12 3 (1.27%) Mac OS X
13 2 (0.85%) VMS
13 2 (0.85%) Windows 2000
13 2 (0.85%) AIX
13 2 (0.85%) Apple iOS
13 2 (0.85%) Windows Vista
13 2 (0.85%) Windows Phone 8
Processes & Methodologies
1 65 (27.54%) ITIL
2 22 (9.32%) Mentoring
3 16 (6.78%) Project Management
3 16 (6.78%) Root Cause Analysis
4 13 (5.51%) Service Management
4 13 (5.51%) Migration
5 11 (4.66%) Disaster Recovery
6 10 (4.24%) Stakeholder Management
6 10 (4.24%) Problem Management
7 9 (3.81%) E-Commerce
7 9 (3.81%) Load Balancing
8 8 (3.39%) Time Management
9 6 (2.54%) Document Management
10 5 (2.12%) Incident Management
10 5 (2.12%) Service Delivery
10 5 (2.12%) CRM
10 5 (2.12%) Mobile Device Management
11 4 (1.69%) Infrastructure Management
11 4 (1.69%) ITIL V3
12 3 (1.27%) Customer Engagement
Programming Languages
1 38 (16.10%) SQL
2 12 (5.08%) Java
3 5 (2.12%) PowerShell
4 4 (1.69%) C#
5 2 (0.85%) C++
5 2 (0.85%) R
5 2 (0.85%) Shell Script
6 1 (0.42%) MATLAB
6 1 (0.42%) C
6 1 (0.42%) T-SQL
6 1 (0.42%) VBA
6 1 (0.42%) JavaScript
6 1 (0.42%) Perl
6 1 (0.42%) PHP
Qualifications
1 64 (27.12%) Microsoft Certification
2 45 (19.07%) MCSE
2 45 (19.07%) Cisco Certification
3 32 (13.56%) CCNA
4 26 (11.02%) MCSA
5 22 (9.32%) Degree
6 17 (7.20%) MCITP
7 10 (4.24%) CCNP
8 9 (3.81%) VMware Certified Professional (VCP)
9 8 (3.39%) MCP
9 8 (3.39%) Citrix Certification
10 6 (2.54%) ITIL Certification
10 6 (2.54%) VCAP
11 4 (1.69%) ITIL Foundation Certificate
11 4 (1.69%) CCSE
11 4 (1.69%) CCIE
12 3 (1.27%) Security Cleared
13 2 (0.85%) SC Cleared
14 1 (0.42%) DV Cleared
14 1 (0.42%) NCIE
Quality Assurance & Compliance
1 18 (7.63%) SLA
2 5 (2.12%) ISO/IEC 27001
3 1 (0.42%) Solvency II
System Software
1 112 (47.46%) Active Directory
2 43 (18.22%) VMware Infrastructure
3 35 (14.83%) vSphere
4 28 (11.86%) XenApp
5 26 (11.02%) Hyper-V
6 15 (6.36%) VMware ESXi
7 7 (2.97%) vCloud
7 7 (2.97%) Microsoft App-V
7 7 (2.97%) Citrix Presentation Server
8 5 (2.12%) Terminal Services
9 4 (1.69%) XenDesktop
10 3 (1.27%) VMware ESX
10 3 (1.27%) Forefront TMG
10 3 (1.27%) Terminal Server
10 3 (1.27%) VMware Server
11 2 (0.85%) XenServer
12 1 (0.42%) ISA Server
Systems Management
1 14 (5.93%) SCCM
2 11 (4.66%) SCOM
3 5 (2.12%) NetBackup
4 4 (1.69%) Backup Exec
5 3 (1.27%) SCVMM
5 3 (1.27%) XenMobile
6 2 (0.85%) McAfee ePO
6 2 (0.85%) WSUS
6 2 (0.85%) Nagios
7 1 (0.42%) ZENworks
7 1 (0.42%) SCSM
Vendors
1 155 (65.68%) Microsoft
2 104 (44.07%) VMware
3 74 (31.36%) Citrix
4 55 (23.31%) Cisco
5 20 (8.47%) HP
6 17 (7.20%) Dell
7 12 (5.08%) Symantec
8 11 (4.66%) Reuters
8 11 (4.66%) Bloomberg
9 8 (3.39%) AppSense
9 8 (3.39%) NetApp
9 8 (3.39%) Pegasus
9 8 (3.39%) Sage
10 7 (2.97%) CheckPoint
10 7 (2.97%) Juniper
10 7 (2.97%) Open Text
11 6 (2.54%) Remedy
11 6 (2.54%) IBM
11 6 (2.54%) Veeam
12 5 (2.12%) NETGEAR
Stratford-upon-Avon
Hays IT - Uk Posting account
Salary: £28.00 - £30.00 per annum
Posted: 3 hours ago
Bournemouth
Spectrum IT
Salary: £30000 - £38000 per annum + Benefits
Posted: 5 days ago
City of London
NFP Group Ltd
Salary: £35000 - £45000 per annum
Posted: 10 days ago