The statistics below represent IT jobs advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 717 790 792
Rank change year-on-year
+73 +2
Permanent jobs requiring a 3rd Line Support Analyst 210 168 213
As % of all permanent IT jobs located in the UK 0.21% 0.16% 0.18%
As % of the Job Titles category 0.22% 0.16% 0.19%
Number of salaries quoted 195 153 195
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £46,500 £50,000 £47,500
UK excluding London median salary £35,000 £33,000 £35,000
% change year-on-year
+6.06% -5.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94959 103109 113376
As % of all permanent IT jobs located in the UK 96.26% 96.47% 96.51%
Number of salaries quoted 79822 84547 92802
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 25 May 2016 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +52 192 £35,000 - 14
South East +45 65 £32,500 - 6
London -31 46 £37,500 -1.96% 3
Hampshire +37 27 £32,000 -20.00% 1
West Midlands +4 27 £35,000 +14.75% 1
North West +34 20 £35,000 +7.69%
Manchester +21 14 £35,000 +27.27%
East Midlands +12 11 £31,000 -14.48% 1
Kent - 11 £29,000 -
East of England +28 10 £32,000 -5.88% 1
Yorkshire +5 10 £32,000 -0.77% 2
Southampton +11 9 £38,000 +49.01% 1
Andover - 9 £32,000 -
Coventry - 9 £40,500 -
Northamptonshire +21 8 - -
Northampton +16 8 - -
Winchester +25 7 £26,500 -33.75%
West Yorkshire -1 7 £32,000 +6.66% 2
City of London +30 6 £37,500 -25.00%
Berkshire +18 6 £34,000 +4.61%
Leeds +6 6 £32,000 +3.22% 1
Birmingham 0 6 £27,000 -11.47%
Oxfordshire -12 6 £32,500 - 3
Lancashire - 6 £26,250 -
Staffordshire - 6 £35,000 -
Burton-upon-Trent - 6 £35,000 -
Blackburn - 6 £26,250 -
Tonbridge - 6 £29,000 -
Oxford +6 5 £32,500 +16.07%
Tunbridge Wells - 5 £40,000 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 25 May 2016, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Analyst in the job title.

1 298 (71.29%) Windows
2 238 (56.94%) Active Directory
3 221 (52.87%) Microsoft
4 217 (51.91%) VMware
5 212 (50.72%) Windows Server
6 160 (38.28%) Windows Server 2008
7 151 (36.12%) Citrix
8 128 (30.62%) Windows Server 2012
9 127 (30.38%) ITIL
10 116 (27.75%) MS Exchange
11 112 (26.79%) Windows 7
12 106 (25.36%) Firewall
13 103 (24.64%) Cisco
14 91 (21.77%) MS Excel
15 87 (20.81%) VMware Infrastructure
16 79 (18.90%) XenApp
17 78 (18.66%) SAN
18 73 (17.46%) SQL Server
19 70 (16.75%) Microsoft Certification
20 69 (16.51%) Finance
20 69 (16.51%) SCCM
21 67 (16.03%) PowerShell
21 67 (16.03%) SQL
22 66 (15.79%) LAN
23 64 (15.31%) HP
24 61 (14.59%) Exchange Server 2010
25 59 (14.11%) Windows Server 2003
26 58 (13.88%) IBM
26 58 (13.88%) Disaster Recovery
27 57 (13.64%) IIS

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 116 (27.75%) MS Exchange
2 61 (14.59%) Exchange Server 2010
3 57 (13.64%) IIS
4 50 (11.96%) Exchange Server 2013
5 35 (8.37%) Exchange Server 2007
6 34 (8.13%) Skype for Business
7 27 (6.46%) SharePoint
8 14 (3.35%) Exchange Server 2000
9 12 (2.87%) Tomcat
10 9 (2.15%) WebSphere
11 6 (1.44%) IBM Notes
12 5 (1.20%) Exchange Server 2003
13 4 (0.96%) Blackberry Enterprise Server
13 4 (0.96%) CMS
14 3 (0.72%) Apache
15 2 (0.48%) SharePoint 2013
16 1 (0.24%) BizTalk Server
16 1 (0.24%) MTS
16 1 (0.24%) SharePoint 2010
16 1 (0.24%) Site Server
Applications
1 91 (21.77%) MS Excel
2 55 (13.16%) MS Office
3 2 (0.48%) MS PowerPoint
Business Applications
1 5 (1.20%) Dynamics CRM
2 4 (0.96%) Adobe Campaign
3 3 (0.72%) Dynamics AX
3 3 (0.72%) Unit4 Business World
4 2 (0.48%) Dynamics NAV
5 1 (0.24%) Remedy ITSM
5 1 (0.24%) SAP Oil and Gas
Cloud Services
1 51 (12.20%) Office 365
2 21 (5.02%) SaaS
3 16 (3.83%) Microsoft Azure
4 9 (2.15%) Google Apps
5 7 (1.67%) Mimecast
6 4 (0.96%) Amazon AWS
7 3 (0.72%) iTunes
8 2 (0.48%) OneDrive
9 1 (0.24%) IaaS
Communications & Networking
1 106 (25.36%) Firewall
2 78 (18.66%) SAN
3 66 (15.79%) LAN
4 53 (12.68%) VPN
5 46 (11.00%) DNS
6 45 (10.77%) WAN
7 43 (10.29%) DHCP
8 29 (6.94%) iSCSI
9 28 (6.70%) TCP/IP
10 26 (6.22%) NetScaler
11 22 (5.26%) Fibre Channel
12 21 (5.02%) VoIP
13 19 (4.55%) VLAN
14 18 (4.31%) NAS
15 15 (3.59%) Network Security
16 14 (3.35%) Internet
17 9 (2.15%) IP Telephony
18 7 (1.67%) Cisco IOS
18 7 (1.67%) Ethernet
18 7 (1.67%) IPsec
Database & Business Intelligence
1 73 (17.46%) SQL Server
2 20 (4.78%) SQL Server 2005
3 16 (3.83%) SQL Server 2008
4 9 (2.15%) SQL Server 2012
5 5 (1.20%) BusinessObjects
6 3 (0.72%) Data Warehouse
6 3 (0.72%) Oracle Database
7 1 (0.24%) Crystal Reports
7 1 (0.24%) Hadoop
7 1 (0.24%) MySQL
7 1 (0.24%) SQL Server Integration Services
7 1 (0.24%) SQL Server Reporting Services
Development Applications
1 9 (2.15%) Toad
2 3 (0.72%) Team Foundation Server
3 1 (0.24%) JIRA
General
1 69 (16.51%) Finance
2 21 (5.02%) Law
3 16 (3.83%) Telecoms
4 9 (2.15%) Banking
5 8 (1.91%) Publishing
6 7 (1.67%) Retail
7 6 (1.44%) Manufacturing
8 5 (1.20%) Legal
9 4 (0.96%) Back Office
9 4 (0.96%) Online Betting
9 4 (0.96%) Pharmaceutical
10 3 (0.72%) Advertising
11 2 (0.48%) Billing
11 2 (0.48%) Electronics
11 2 (0.48%) Spanish Language
12 1 (0.24%) Local Government
12 1 (0.24%) Marketing
Libraries, Frameworks & Software Standards
1 26 (6.22%) .NET
2 10 (2.39%) Software Packaging
2 10 (2.39%) Web Services
2 10 (2.39%) XML
3 9 (2.15%) ASP.NET
3 9 (2.15%) ASP.NET MVC
3 9 (2.15%) ASP.NET MVC 4
3 9 (2.15%) ASP.NET MVC 5
3 9 (2.15%) ASP.NET Web Forms
3 9 (2.15%) Middleware
3 9 (2.15%) WebSphere MQ
4 6 (1.44%) WSH
5 5 (1.20%) CSS
5 5 (1.20%) HTML
6 2 (0.48%) X-Windows
7 1 (0.24%) COM
Miscellaneous
1 42 (10.05%) Clustering
2 20 (4.78%) Data Centre
3 19 (4.55%) Fat Client
3 19 (4.55%) Thin Client
4 17 (4.07%) Replication
5 12 (2.87%) Analytical Skills
6 11 (2.63%) Management Information System
7 10 (2.39%) Blackberry
8 9 (2.15%) Enterprise Software
8 9 (2.15%) Smartphone
9 8 (1.91%) EMC VNX
10 7 (1.67%) Client/Server
10 7 (1.67%) Mathematics
10 7 (1.67%) Tandem
11 5 (1.20%) EqualLogic
11 5 (1.20%) iPad
11 5 (1.20%) iPhone
11 5 (1.20%) Video Conferencing
12 4 (0.96%) EPoS
12 4 (0.96%) HP StoreVirtual
Operating Systems
1 298 (71.29%) Windows
2 212 (50.72%) Windows Server
3 160 (38.28%) Windows Server 2008
4 128 (30.62%) Windows Server 2012
5 112 (26.79%) Windows 7
6 59 (14.11%) Windows Server 2003
7 48 (11.48%) Linux
8 42 (10.05%) Windows 8
9 41 (9.81%) Windows 10
10 19 (4.55%) Unix
11 17 (4.07%) Apple iOS
12 14 (3.35%) Android
12 14 (3.35%) Windows 2000 Server
13 10 (2.39%) AIX
13 10 (2.39%) HPUX
14 8 (1.91%) Windows XP
15 7 (1.67%) Red Hat Enterprise Linux
16 6 (1.44%) Mac OS X
17 4 (0.96%) CentOS
18 3 (0.72%) Windows Phone
Processes & Methodologies
1 127 (30.38%) ITIL
2 58 (13.88%) Disaster Recovery
3 36 (8.61%) Mentoring
4 35 (8.37%) Change Management
5 32 (7.66%) Root Cause Analysis
6 27 (6.46%) Service Management
7 19 (4.55%) Migration
8 18 (4.31%) Analytics
8 18 (4.31%) Data Analytics
8 18 (4.31%) Project Management
8 18 (4.31%) Time Management
9 17 (4.07%) Incident Management
9 17 (4.07%) Service Delivery
10 15 (3.59%) Business Continuity
11 13 (3.11%) CRM
12 12 (2.87%) Agile Software Development
13 11 (2.63%) Mobile Device Management
13 11 (2.63%) Problem Management
13 11 (2.63%) Release Management
14 10 (2.39%) Software Distribution
Programming Languages
1 67 (16.03%) PowerShell
1 67 (16.03%) SQL
2 21 (5.02%) VBScript
3 14 (3.35%) C#
3 14 (3.35%) Java
4 10 (2.39%) JavaScript
5 6 (1.44%) C
6 4 (0.96%) C++
6 4 (0.96%) T-SQL
6 4 (0.96%) VB.NET
7 3 (0.72%) Korn
7 3 (0.72%) Ruby
8 2 (0.48%) PL/SQL
8 2 (0.48%) VBA
9 1 (0.24%) Bash Shell
9 1 (0.24%) PHP
9 1 (0.24%) Shell Script
Qualifications
1 70 (16.75%) Microsoft Certification
2 53 (12.68%) MCSE
3 33 (7.89%) Security Cleared
4 30 (7.18%) Cisco Certification
5 28 (6.70%) MCITP
6 25 (5.98%) CCNA
7 24 (5.74%) MCSA
8 23 (5.50%) SC Cleared
9 20 (4.78%) MCP
9 20 (4.78%) VMware Certified Professional (VCP)
10 11 (2.63%) Degree
11 9 (2.15%) Citrix Certification
12 6 (1.44%) CCNP
12 6 (1.44%) MCDST
13 5 (1.20%) ITIL Certification
13 5 (1.20%) MOS
14 4 (0.96%) CCA
14 4 (0.96%) CCIE
15 3 (0.72%) ITIL Foundation Certificate
16 2 (0.48%) CCEE
Quality Assurance & Compliance
1 46 (11.00%) SLA
2 7 (1.67%) ISO/IEC 27001
3 2 (0.48%) Data Quality
3 2 (0.48%) QA
System Software
1 238 (56.94%) Active Directory
2 87 (20.81%) VMware Infrastructure
3 79 (18.90%) XenApp
4 54 (12.92%) Hyper-V
4 54 (12.92%) vSphere
5 31 (7.42%) XenDesktop
6 15 (3.59%) VMware ESX
7 14 (3.35%) Microsoft App-V
8 12 (2.87%) VMware ESXi
9 10 (2.39%) Tivoli Workload Scheduler
10 8 (1.91%) XenServer
11 6 (1.44%) Terminal Server
12 5 (1.20%) Terminal Services
12 5 (1.20%) VMware Workstation
13 4 (0.96%) Citrix Presentation Server
14 2 (0.48%) Samba
15 1 (0.24%) Microsoft Virtual Server
15 1 (0.24%) VMware Server
Systems Management
1 69 (16.51%) SCCM
2 46 (11.00%) SCOM
3 29 (6.94%) WSUS
4 25 (5.98%) Backup Exec
5 18 (4.31%) DatAdvantage
6 14 (3.35%) Microsoft Data Protection Manager
7 11 (2.63%) Nagios
8 10 (2.39%) Tivoli
9 9 (2.15%) SCDPM
10 7 (1.67%) FortiGate
11 6 (1.44%) Norton AntiVirus
12 5 (1.20%) Cisco CUCM
12 5 (1.20%) DameWare
12 5 (1.20%) NetBackup
13 3 (0.72%) SCVMM
14 2 (0.48%) EdgeSight
14 2 (0.48%) Puppet
15 1 (0.24%) McAfee ePO
15 1 (0.24%) SCOrch
15 1 (0.24%) SCSM
Vendors
1 221 (52.87%) Microsoft
2 217 (51.91%) VMware
3 151 (36.12%) Citrix
4 103 (24.64%) Cisco
5 64 (15.31%) HP
6 58 (13.88%) IBM
7 32 (7.66%) Dell
8 26 (6.22%) Avaya
9 23 (5.50%) NetApp
10 21 (5.02%) EMC
11 18 (4.31%) Varonis
11 18 (4.31%) Wyse
12 15 (3.59%) Oracle
13 12 (2.87%) Google
13 12 (2.87%) Sophos
14 11 (2.63%) Apple
14 11 (2.63%) Juniper
15 10 (2.39%) Symantec
16 8 (1.91%) CommVault
16 8 (1.91%) F5
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £45,000 per annum
Posted: 13 hours ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £30,000 to £35,000 per annum includes profit share plus pension,
Posted: 15 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Negotiable on skills and experience
Posted: 18 hours ago
Abingdon, Oxfordshire
Employ Solutions
Salary: From £40,000 to £45,000 per annum + benefits
Posted: Yesterday
Crawley, West Sussex
Comtecs
Salary: £42000 - £48000 Per Annum + on call + Bonus + Excellent Benefits
Posted: Yesterday
London
Zorba Consulting Limited
Salary: £40k - 43k per year + bonus plus benefits
Posted: 2 days ago
North West London
Bluetownonline
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Edinburgh, Midlothian
Net Talent
Salary: £25000 - £30000 per annum + excellent benefits
Posted: 5 days ago
West Sussex
Comtecs
Salary: £48000 - £50000 Per Annum +Oncall +Bonus
Posted: 6 days ago
London
Hays Finance Technology
Salary: £40000.00 - £65000.00 per annum + bonus
Posted: 6 days ago
Willenhall
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 15 days ago
Derbyshire
Hays Specialist Recruitment Ltd
Salary: £28000.00 per annum
Posted: 16 days ago
Leeds, West Yorkshire
Medisoft Limited
Salary: £25,000 per annum + depending on experience
Posted: 27 days ago