The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 760 780 753
Rank change year-on-year
+20 -27
Permanent jobs requiring a 3rd Line Support Analyst 126 92 122
As % of all permanent IT jobs located in the UK 0.12% 0.089% 0.11%
As % of the Job Titles category 0.13% 0.094% 0.12%
Number of salaries quoted 114 75 117
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £28,400 £27,500 £27,500
10% offered a salary of more than £45,000 £46,000 £40,000
UK excluding London average salary £34,000 £33,500 £32,500
% change year-on-year
+1.49% +3.07%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100150 98294 103682
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.15%
Number of salaries quoted 83451 79476 89033
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 23 January 2015 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 124 £35,000 - 19
London -18 32 £40,000 +14.28% 2
South East -25 27 £37,500 -16.66% 7
West Midlands -2 21 £36,500 - 3
South West +7 19 £34,000 +28.30% 1
Surrey -15 11 £37,500 -18.47% 3
Bournemouth - 10 £34,000 -
Dorset - 10 £34,000 -
East of England -9 9 £32,500 -7.14% 4
Coventry - 9 £45,000 -
City of London +2 8 £37,500 -16.66%
North West 0 8 £28,500 -5.00% 1
Gloucestershire -1 8 £30,000 +11.11%
Birmingham - 8 £35,000 - 2
West Yorkshire 0 6 £27,500 -5.17% 1
Yorkshire -4 6 £27,500 -5.17% 1
Manchester -7 6 £27,500 -8.33% 1
Bedfordshire +8 5 £32,500 -7.14% 2
Berkshire -1 5 £34,000 -8.10% 2
Buckinghamshire - 5 £45,000 - 1
Woking - 5 £34,000 - 1
Hertfordshire - 4 £32,500 - 1
Gloucester - 4 £27,500 -
Cheltenham - 4 £30,000 -
East Midlands +24 3 £40,000 +19.40%
East Sussex -11 3 £45,000 -
Hampshire -13 3 £45,000 +40.62%
Wakefield -13 3 £27,500 -5.17%
Essex -20 3 £45,000 +42.85%
Redhill - 3 £40,000 - 1

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 January 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 167 (76.26%) Windows
2 148 (67.58%) Microsoft
3 105 (47.95%) VMware
4 101 (46.12%) Active Directory
5 87 (39.73%) Windows Server 2008
6 83 (37.90%) Citrix
7 81 (36.99%) MS Exchange
8 75 (34.25%) MS Excel
9 66 (30.14%) Microsoft Certification
10 61 (27.85%) Cisco
11 57 (26.03%) ITIL
12 55 (25.11%) SQL
13 52 (23.74%) MCSE
14 51 (23.29%) Exchange Server 2010
15 50 (22.83%) SQL Server
16 46 (21.00%) Cisco Certification
16 46 (21.00%) Windows Server 2003
16 46 (21.00%) VMware Infrastructure
17 45 (20.55%) Finance
17 45 (20.55%) Firewall
18 43 (19.63%) Windows Server 2012
19 41 (18.72%) MS Office
19 41 (18.72%) TCP/IP
19 41 (18.72%) XenApp
20 38 (17.35%) MCSA
20 38 (17.35%) vSphere
21 36 (16.44%) SAN
22 33 (15.07%) CCNA
23 32 (14.61%) DNS
24 29 (13.24%) Windows XP

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 January 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 81 (36.99%) MS Exchange
2 51 (23.29%) Exchange Server 2010
3 29 (13.24%) Exchange Server 2013
4 28 (12.79%) IIS
5 26 (11.87%) Exchange Server 2003
6 19 (8.68%) Exchange Server 2007
6 19 (8.68%) SharePoint
7 14 (6.39%) Lync
8 12 (5.48%) Blackberry Enterprise Server
9 6 (2.74%) SharePoint 2013
10 5 (2.28%) SharePoint 2010
11 2 (0.91%) WorkSite
11 2 (0.91%) SAS
11 2 (0.91%) Tomcat
12 1 (0.46%) IBM Notes
12 1 (0.46%) Exchange Server 2000
12 1 (0.46%) Office Communications Server
Applications
1 75 (34.25%) MS Excel
2 41 (18.72%) MS Office
3 10 (4.57%) MS PowerPoint
Business Applications
1 2 (0.91%) assyst
2 1 (0.46%) Dynamics CRM
Cloud Services
1 9 (4.11%) Office 365
2 1 (0.46%) Microsoft Azure
Communications & Networking
1 45 (20.55%) Firewall
2 41 (18.72%) TCP/IP
3 36 (16.44%) SAN
4 32 (14.61%) DNS
5 27 (12.33%) VPN
6 22 (10.05%) DHCP
7 21 (9.59%) WAN
8 18 (8.22%) LAN
9 13 (5.94%) NAS
10 10 (4.57%) VLAN
11 9 (4.11%) Wi-Fi
12 8 (3.65%) Fibre Channel
12 8 (3.65%) IPsec
12 8 (3.65%) MPLS
12 8 (3.65%) VoIP
13 7 (3.20%) NetScaler
14 6 (2.74%) Internet
15 5 (2.28%) Broadband
15 5 (2.28%) Cisco ASA
15 5 (2.28%) Cisco IOS
Database & Business Intelligence
1 50 (22.83%) SQL Server
2 9 (4.11%) SQL Server 2005
3 7 (3.20%) SQL Server 2012
4 5 (2.28%) SQL Server 2008
5 2 (0.91%) SQL Server 2000
5 2 (0.91%) MySQL
6 1 (0.46%) EDMS
Development Applications
1 5 (2.28%) Visual Studio
General
1 45 (20.55%) Finance
2 20 (9.13%) Retail
3 10 (4.57%) Law
3 10 (4.57%) Banking
4 8 (3.65%) Investment Banking
5 7 (3.20%) Telecoms
6 5 (2.28%) Legal
7 4 (1.83%) Advertising
8 1 (0.46%) Financial Institution
8 1 (0.46%) Billing
Libraries, Frameworks & Software Standards
1 9 (4.11%) .NET
1 9 (4.11%) ASP.NET
2 4 (1.83%) Application Packaging
3 1 (0.46%) COM
3 1 (0.46%) J2EE
3 1 (0.46%) Software Packaging
3 1 (0.46%) FIX Protocol
Miscellaneous
1 26 (11.87%) Analytical Skills
2 23 (10.50%) Blackberry
3 12 (5.48%) Clustering
4 11 (5.02%) PDA
5 10 (4.57%) Client/Server
6 7 (3.20%) Replication
7 6 (2.74%) iSeries
8 4 (1.83%) Data Structures
9 3 (1.37%) PKI
9 3 (1.37%) EqualLogic
10 2 (0.91%) SecurID
10 2 (0.91%) Computer Science
10 2 (0.91%) Tandem
11 1 (0.46%) Foreign Exchange (FX)
11 1 (0.46%) Thin Client
11 1 (0.46%) Equities
11 1 (0.46%) Grid Computing
11 1 (0.46%) Mathematics
11 1 (0.46%) Fat Client
11 1 (0.46%) FMCG
Operating Systems
1 167 (76.26%) Windows
2 87 (39.73%) Windows Server 2008
3 46 (21.00%) Windows Server 2003
4 43 (19.63%) Windows Server 2012
5 29 (13.24%) Windows XP
6 26 (11.87%) Windows 7
7 19 (8.68%) Windows 8
8 16 (7.31%) Linux
9 7 (3.20%) UNIX
10 4 (1.83%) CentOS
10 4 (1.83%) Red Hat Enterprise Linux
10 4 (1.83%) AIX
11 3 (1.37%) Windows 2000 Server
12 2 (0.91%) Windows Mobile
12 2 (0.91%) Windows 2000
13 1 (0.46%) Mac OS X
13 1 (0.46%) Windows Vista
Processes & Methodologies
1 57 (26.03%) ITIL
2 18 (8.22%) Mentoring
3 15 (6.85%) Disaster Recovery
3 15 (6.85%) Root Cause Analysis
4 14 (6.39%) Project Management
5 12 (5.48%) Time Management
6 11 (5.02%) Migration
7 10 (4.57%) Problem Management
8 9 (4.11%) Service Management
8 9 (4.11%) Service Delivery
8 9 (4.11%) Load Balancing
9 6 (2.74%) Infrastructure Management
9 6 (2.74%) Incident Management
9 6 (2.74%) CRM
10 5 (2.28%) Asset Management
10 5 (2.28%) Document Management
10 5 (2.28%) Mobile Device Management
11 4 (1.83%) ITIL V3
11 4 (1.83%) Line Management
11 4 (1.83%) Change Management
Programming Languages
1 55 (25.11%) SQL
2 10 (4.57%) C#
3 9 (4.11%) PowerShell
4 3 (1.37%) C
5 2 (0.91%) Shell Script
5 2 (0.91%) RPG
5 2 (0.91%) Java
6 1 (0.46%) JavaScript
6 1 (0.46%) Perl
6 1 (0.46%) C++
6 1 (0.46%) T-SQL
6 1 (0.46%) VBA
6 1 (0.46%) MATLAB
Qualifications
1 66 (30.14%) Microsoft Certification
2 52 (23.74%) MCSE
3 46 (21.00%) Cisco Certification
4 38 (17.35%) MCSA
5 33 (15.07%) CCNA
6 27 (12.33%) Degree
7 19 (8.68%) MCITP
8 11 (5.02%) Citrix Certification
9 9 (4.11%) MCP
10 8 (3.65%) CCNP
11 7 (3.20%) VMware Certified Professional (VCP)
12 5 (2.28%) ITIL Foundation Certificate
12 5 (2.28%) VCAP
13 4 (1.83%) CCSE
13 4 (1.83%) ITIL Certification
13 4 (1.83%) CCIE
14 2 (0.91%) CCAA
15 1 (0.46%) MCDST
Quality Assurance & Compliance
1 17 (7.76%) SLA
2 5 (2.28%) ISO/IEC 27001
3 1 (0.46%) Solvency II
System Software
1 101 (46.12%) Active Directory
2 46 (21.00%) VMware Infrastructure
3 41 (18.72%) XenApp
4 38 (17.35%) vSphere
5 28 (12.79%) Hyper-V
6 14 (6.39%) VMware ESXi
7 12 (5.48%) Terminal Services
8 11 (5.02%) XenDesktop
9 8 (3.65%) Microsoft App-V
10 7 (3.20%) vCloud
11 6 (2.74%) VMware ESX
12 5 (2.28%) Citrix Presentation Server
13 4 (1.83%) Terminal Server
14 3 (1.37%) XenServer
14 3 (1.37%) VMware Server
14 3 (1.37%) Forefront TMG
15 1 (0.46%) ISA Server
Systems Management
1 18 (8.22%) SCCM
2 8 (3.65%) SCOM
3 5 (2.28%) Nagios
4 4 (1.83%) XenMobile
4 4 (1.83%) WSUS
4 4 (1.83%) NetBackup
5 3 (1.37%) Backup Exec
5 3 (1.37%) SCVMM
6 2 (0.91%) SCSM
6 2 (0.91%) MAILsweeper
7 1 (0.46%) ZENworks
7 1 (0.46%) Norton AntiVirus
7 1 (0.46%) Casper Suite
Vendors
1 148 (67.58%) Microsoft
2 105 (47.95%) VMware
3 83 (37.90%) Citrix
4 61 (27.85%) Cisco
5 22 (10.05%) HP
6 17 (7.76%) Dell
7 9 (4.11%) CheckPoint
7 9 (4.11%) Juniper
7 9 (4.11%) Open Text
7 9 (4.11%) AppSense
8 8 (3.65%) Reuters
8 8 (3.65%) Bloomberg
9 7 (3.20%) IBM
9 7 (3.20%) Symantec
10 6 (2.74%) Remedy
10 6 (2.74%) NetApp
11 5 (2.28%) Oracle
11 5 (2.28%) EMC
11 5 (2.28%) Sage
11 5 (2.28%) Pegasus
Woking, Surrey
Broady Limited
Salary: From £30,000 to £35,000 per annum + shift allowance + benefits
Posted: 4 hours ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Suffolk
Imperative People
Salary: £38000.00 - £48000.00 per annum + pen, health
Posted: 3 days ago
Berkshire
Imperative People
Salary: £38000.00 - £48000.00 per annum + pen, health
Posted: 3 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + Bonus + Benefits
Posted: 4 days ago
Redhill, Surrey
Circle Recruitment
Salary: £35000 - £45000 per annum + Bonus
Posted: 5 days ago
Manchester, Lancashire
Lorien Resourcing
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £40,000 to £45,000 per annum plus excellent benefits & overtime
Posted: 5 days ago
Guildford, Surrey
Austin Fraser
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Coburg Banks IT
Salary: £30000 - £380000 per annum + benefits
Posted: 6 days ago
Chiswick
360 Resourcing
Salary: £28,000 - £32,000 + Excellent Benefits
Posted: 12 days ago
Bracknell
Venturi
Salary: £30000.00 - £40000.00 per annum + benefits & bonus
Posted: 12 days ago
South East London
Totaljobs Group.
Salary: Competitive Salary + 29 Days Holiday & Group Pension Scheme
Posted: 16 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Salary: £28000 - £32000 per annum + Benefits & 25 Days Holiday
Posted: 17 days ago
Birmingham
Barclay Anderson
Salary: £0 - £35,000 per year
Posted: 20 days ago
Milton Keynes
Interquest - IQ ESM
Salary: £35000 - £50000 per annum + Bonus and Bens
Posted: 20 days ago