The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 781 765 735
Rank change year-on-year
-16 -30
Permanent jobs requiring a 3rd Line Support Analyst 92 154 150
As % of all permanent IT jobs located in the UK 0.087% 0.13% 0.14%
As % of the Job Titles category 0.092% 0.14% 0.15%
Number of salaries quoted 85 141 125
Average salary £35,500 £36,000 £34,000
Average salary % change year-on-year
-1.38% +5.88%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £50,000 £45,000 £45,000
UK excluding London average salary £33,250 £35,000 £32,500
% change year-on-year
-5.00% +7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99881 111881 103430
As % of all permanent IT jobs located in the UK 94.56% 94.62% 94.62%
Number of salaries quoted 82152 91850 86081
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 29 May 2015 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 90 £35,500 -1.38% 4
London +33 46 £37,000 -
South East -10 18 £33,750 -7.53% 1
East of England +11 13 £33,000 -5.71%
Hertfordshire +13 12 £34,000 +3.03%
Rickmansworth - 10 £33,000 -
Surrey +26 8 £32,500 -7.14% 1
City of London +41 7 £39,625 -8.90%
East Midlands +5 5 £37,500 +36.36% 1
South West -8 5 £33,500 +8.94% 1
Leeds +22 4 £29,500 -3.27% 1
West Yorkshire +15 4 £29,500 -3.27% 1
Yorkshire +14 4 £29,500 -9.92% 1
Nottinghamshire +3 4 £37,500 - 1
Nottingham -1 4 £37,500 - 1
Woking - 4 £32,500 -
Hampshire -1 3 £50,000 +17.64%
Buckinghamshire -4 3 £29,500 -21.33%
Gloucestershire -4 3 £33,500 +15.51%
Wales +1 2 £33,250 +10.83%
South Wales -2 2 £33,250 +10.83%
Berkshire -4 2 £32,500 -4.41%
Milton Keynes -18 2 £29,500 -21.33%
Dorset - 2 £50,000 -
West Sussex +12 1 £37,500 +15.38%
Bracknell +12 1 - -
Guildford +11 1 £52,500 +50.00%
Cheltenham +7 1 £33,500 +15.51%
Cardiff +2 1 £39,000 +30.00%
Reading -5 1 £32,500 +3.17%

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 159 (77.56%) Windows
2 124 (60.49%) Microsoft
3 102 (49.76%) Active Directory
4 90 (43.90%) VMware
5 77 (37.56%) MS Excel
6 67 (32.68%) MS Exchange
7 63 (30.73%) Microsoft Certification
8 60 (29.27%) Citrix
9 59 (28.78%) Windows Server 2008
10 52 (25.37%) SQL
11 49 (23.90%) MS Office
12 46 (22.44%) Exchange Server 2010
12 46 (22.44%) Windows Server 2012
13 45 (21.95%) SQL Server
14 42 (20.49%) Cisco
15 37 (18.05%) Firewall
16 35 (17.07%) ITIL
17 34 (16.59%) MCSE
18 32 (15.61%) Windows XP
19 31 (15.12%) VMware Infrastructure
20 30 (14.63%) Windows Server 2003
21 29 (14.15%) SAN
22 27 (13.17%) MCSA
22 27 (13.17%) XenApp
23 26 (12.68%) SharePoint
23 26 (12.68%) LAN
23 26 (12.68%) Blackberry
24 25 (12.20%) Cisco Certification
25 24 (11.71%) CCNA
25 24 (11.71%) Linux

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT jobs within the UK that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 67 (32.68%) MS Exchange
2 46 (22.44%) Exchange Server 2010
3 26 (12.68%) SharePoint
4 23 (11.22%) IIS
5 18 (8.78%) Exchange Server 2007
6 13 (6.34%) Exchange Server 2003
6 13 (6.34%) Exchange Server 2013
7 11 (5.37%) Lync
8 5 (2.44%) Blackberry Enterprise Server
9 3 (1.46%) Apache
10 2 (0.98%) SharePoint 2013
11 1 (0.49%) Office Communications Server
11 1 (0.49%) IBM Notes
11 1 (0.49%) Tomcat
11 1 (0.49%) SharePoint 2010
Applications
1 77 (37.56%) MS Excel
2 49 (23.90%) MS Office
3 20 (9.76%) MS PowerPoint
Business Applications
1 4 (1.95%) Magento
1 4 (1.95%) Fredhopper
2 1 (0.49%) SAP Oil and Gas
Cloud Services
1 11 (5.37%) Office 365
2 7 (3.41%) SaaS
3 4 (1.95%) IaaS
4 1 (0.49%) Mimecast
4 1 (0.49%) Cloud Computing
4 1 (0.49%) Amazon AWS
Communications & Networking
1 37 (18.05%) Firewall
2 29 (14.15%) SAN
3 26 (12.68%) LAN
4 23 (11.22%) WAN
5 21 (10.24%) DNS
6 20 (9.76%) TCP/IP
7 18 (8.78%) VPN
8 16 (7.80%) DHCP
9 10 (4.88%) VoIP
10 6 (2.93%) Fibre Channel
10 6 (2.93%) Internet
10 6 (2.93%) HTTP
11 5 (2.44%) Wi-Fi
11 5 (2.44%) NetScaler
11 5 (2.44%) NAS
12 4 (1.95%) MPLS
12 4 (1.95%) SMTP
12 4 (1.95%) VLAN
13 3 (1.46%) iSCSI
14 2 (0.98%) DSL
Database & Business Intelligence
1 45 (21.95%) SQL Server
2 7 (3.41%) MySQL
3 3 (1.46%) SQL Server 2008
4 1 (0.49%) SQL Server Reporting Services
4 1 (0.49%) SQL Server Integration Services
4 1 (0.49%) SQL Server 2005
4 1 (0.49%) OLAP
4 1 (0.49%) Crystal Reports
4 1 (0.49%) Oracle Reports
4 1 (0.49%) SQL Server 2012
Development Applications
1 2 (0.98%) Visual Studio
2 1 (0.49%) SQL Server Management Studio (SSMS)
General
1 21 (10.24%) Finance
2 16 (7.80%) Banking
3 15 (7.32%) Law
4 12 (5.85%) Retail
5 8 (3.90%) Telecoms
6 5 (2.44%) Legal
7 4 (1.95%) Advertising
8 2 (0.98%) Front Office
8 2 (0.98%) Back Office
9 1 (0.49%) Electronics
9 1 (0.49%) Manufacturing
9 1 (0.49%) Marketing
Libraries, Frameworks & Software Standards
1 12 (5.85%) .NET
2 8 (3.90%) ASP.NET
3 5 (2.44%) XML
4 2 (0.98%) CSS
4 2 (0.98%) HTML
4 2 (0.98%) .NET Framework
5 1 (0.49%) Web Services
5 1 (0.49%) V-Ray
Miscellaneous
1 26 (12.68%) Blackberry
2 21 (10.24%) Data Centre
3 19 (9.27%) PDA
4 15 (7.32%) Analytical Skills
5 8 (3.90%) Client/Server
5 8 (3.90%) Replication
6 4 (1.95%) User Experience
6 4 (1.95%) Computer Science
6 4 (1.95%) Clustering
7 3 (1.46%) iPhone
7 3 (1.46%) Hedge funds
8 2 (0.98%) EqualLogic
8 2 (0.98%) iSeries
8 2 (0.98%) SecurID
8 2 (0.98%) Video Conferencing
8 2 (0.98%) Management Information System
8 2 (0.98%) Tandem
9 1 (0.49%) Fat Client
9 1 (0.49%) Smartphone
9 1 (0.49%) Thin Client
Operating Systems
1 159 (77.56%) Windows
2 59 (28.78%) Windows Server 2008
3 46 (22.44%) Windows Server 2012
4 32 (15.61%) Windows XP
5 30 (14.63%) Windows Server 2003
6 24 (11.71%) Linux
7 22 (10.73%) Windows 7
8 15 (7.32%) Windows 8
9 6 (2.93%) Red Hat Enterprise Linux
10 2 (0.98%) CentOS
10 2 (0.98%) Mac OS X
10 2 (0.98%) AIX
10 2 (0.98%) UNIX
10 2 (0.98%) Windows Mobile
11 1 (0.49%) Windows Vista
11 1 (0.49%) Windows 2000 Server
11 1 (0.49%) Ubuntu
11 1 (0.49%) Solaris
Processes & Methodologies
1 35 (17.07%) ITIL
2 13 (6.34%) Service Delivery
3 12 (5.85%) Disaster Recovery
4 7 (3.41%) Business Intelligence
5 6 (2.93%) Mentoring
5 6 (2.93%) Root Cause Analysis
5 6 (2.93%) Project Management
5 6 (2.93%) Asset Management
6 5 (2.44%) Migration
6 5 (2.44%) Time Management
7 4 (1.95%) People Management
7 4 (1.95%) Change Control
7 4 (1.95%) Line Management
7 4 (1.95%) Server Building
7 4 (1.95%) Problem Management
8 3 (1.46%) Load Balancing
8 3 (1.46%) Incident Management
8 3 (1.46%) Change Management
8 3 (1.46%) Continuous Improvement
8 3 (1.46%) Network Management
Programming Languages
1 52 (25.37%) SQL
2 9 (4.39%) C#
3 8 (3.90%) PowerShell
4 4 (1.95%) C
5 3 (1.46%) T-SQL
5 3 (1.46%) VB.NET
6 2 (0.98%) RPG
6 2 (0.98%) Java
6 2 (0.98%) JavaScript
7 1 (0.49%) Perl
7 1 (0.49%) PHP
7 1 (0.49%) C++
7 1 (0.49%) Python
7 1 (0.49%) Shell Script
Qualifications
1 63 (30.73%) Microsoft Certification
2 34 (16.59%) MCSE
3 27 (13.17%) MCSA
4 25 (12.20%) Cisco Certification
5 24 (11.71%) CCNA
6 17 (8.29%) MCITP
7 14 (6.83%) Degree
8 13 (6.34%) ITIL Certification
9 11 (5.37%) MCP
10 10 (4.88%) CCNP
11 7 (3.41%) Citrix Certification
12 2 (0.98%) CCAA
13 1 (0.49%) CCVP
13 1 (0.49%) CITP
13 1 (0.49%) SC Cleared
13 1 (0.49%) DV Cleared
13 1 (0.49%) Security Cleared
13 1 (0.49%) VMware Certified Professional (VCP)
13 1 (0.49%) MCTS
13 1 (0.49%) CCIP
Quality Assurance & Compliance
1 11 (5.37%) SLA
2 1 (0.49%) ISO/IEC 27001
2 1 (0.49%) ISO 9000
System Software
1 102 (49.76%) Active Directory
2 31 (15.12%) VMware Infrastructure
3 27 (13.17%) XenApp
4 24 (11.71%) Hyper-V
5 20 (9.76%) vSphere
6 14 (6.83%) XenDesktop
7 6 (2.93%) Terminal Services
8 3 (1.46%) VMware ESX
8 3 (1.46%) vCloud
8 3 (1.46%) XenServer
9 2 (0.98%) VMware ESXi
9 2 (0.98%) Xen
9 2 (0.98%) VMware Server
9 2 (0.98%) Microsoft App-V
10 1 (0.49%) Citrix Presentation Server
10 1 (0.49%) Terminal Server
10 1 (0.49%) Forefront TMG
Systems Management
1 21 (10.24%) SCCM
2 7 (3.41%) Backup Exec
3 4 (1.95%) Norton AntiVirus
3 4 (1.95%) SCOM
4 3 (1.46%) WSUS
5 2 (0.98%) MAILsweeper
5 2 (0.98%) Nagios
5 2 (0.98%) NetBackup
6 1 (0.49%) OpenView Configuration Management
6 1 (0.49%) Casper Suite
6 1 (0.49%) SCSM
6 1 (0.49%) XenMobile
Vendors
1 124 (60.49%) Microsoft
2 90 (43.90%) VMware
3 60 (29.27%) Citrix
4 42 (20.49%) Cisco
5 11 (5.37%) NetApp
6 10 (4.88%) Symantec
7 9 (4.39%) HP
7 9 (4.39%) Oracle
7 9 (4.39%) Reuters
7 9 (4.39%) Bloomberg
8 8 (3.90%) CheckPoint
9 6 (2.93%) FalconStor
9 6 (2.93%) EMC
9 6 (2.93%) Red Hat
9 6 (2.93%) CommVault
10 5 (2.44%) MobileIron
11 4 (1.95%) SolarWinds
11 4 (1.95%) CyberSource
11 4 (1.95%) Juniper
12 3 (1.46%) AppSense
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Medisoft Ltd
Salary: Up to £30,000 per annum d.o.e with pension and generous holiday allow
Posted: Yesterday
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