The statistics below represent IT jobs advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 713 799 837
Rank change year-on-year
+86 +38
Permanent jobs requiring a 3rd Line Support Analyst 231 174 174
As % of all permanent IT jobs located in the UK 0.22% 0.16% 0.14%
As % of the Job Titles category 0.23% 0.16% 0.15%
Number of salaries quoted 212 157 160
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £29,000 £30,000 £28,850
10% offered a salary of more than £47,650 £50,000 £50,000
UK excluding London median salary £35,000 £33,000 £33,500
% change year-on-year
+6.06% -1.49%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99004 106428 116772
As % of all permanent IT jobs located in the UK 96.24% 96.46% 96.44%
Number of salaries quoted 83229 86820 94728
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 3 May 2016 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +66 214 £35,000 - 13
South East +63 74 £32,500 - 5
London -24 51 £37,500 +1.35% 3
Hampshire +34 29 £32,500 -18.75% 3
West Midlands +4 26 £35,000 +7.69% 2
North West +49 23 £35,000 +6.06% 1
Manchester +23 14 £35,000 +6.06% 1
East of England +11 13 £30,000 -14.28%
East Midlands +14 12 £32,000 -8.57% 1
Yorkshire +8 12 £35,000 +12.90% 1
Northamptonshire +16 10 - - 1
West Yorkshire +13 10 £35,000 +12.90% 1
Northampton - 10 - - 1
Berkshire +21 9 £31,500 -26.74%
Kent - 9 £40,000 - 1
Coventry - 9 £40,500 -
Leeds -3 8 £33,500 +4.68% 1
Oxfordshire -10 8 £32,500 -
Andover - 8 £32,000 - 1
Winchester +27 7 £26,500 -33.75% 1
Southampton +12 7 £38,000 +49.01% 1
South West +4 7 £50,000 +50.37%
Staffordshire - 7 £35,000 -
Lancashire - 7 £26,500 -
Blackburn - 7 £26,500 -
Burton-upon-Trent - 7 £35,000 -
Essex +8 6 £41,250 +38.65%
Bedfordshire 0 6 £30,000 -33.33%
Surrey -1 6 £55,000 +69.23%
East Sussex - 6 £50,000 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 3 May 2016, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Analyst in the job title.

1 285 (68.84%) Windows
2 221 (53.38%) Active Directory
3 216 (52.17%) Microsoft
3 216 (52.17%) VMware
4 195 (47.10%) Windows Server
5 158 (38.16%) Windows Server 2008
6 139 (33.57%) Citrix
7 131 (31.64%) Windows Server 2012
8 125 (30.19%) ITIL
9 117 (28.26%) MS Exchange
10 109 (26.33%) Firewall
11 104 (25.12%) Cisco
11 104 (25.12%) Windows 7
12 92 (22.22%) MS Excel
13 85 (20.53%) VMware Infrastructure
14 74 (17.87%) SAN
15 73 (17.63%) Finance
16 72 (17.39%) LAN
16 72 (17.39%) SQL Server
17 71 (17.15%) XenApp
18 68 (16.43%) SQL
19 66 (15.94%) Microsoft Certification
19 66 (15.94%) SCCM
20 62 (14.98%) IIS
21 61 (14.73%) Exchange Server 2010
22 60 (14.49%) PowerShell
23 58 (14.01%) Windows Server 2003
24 57 (13.77%) HP
25 56 (13.53%) Disaster Recovery
26 55 (13.29%) IBM

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 117 (28.26%) MS Exchange
2 62 (14.98%) IIS
3 61 (14.73%) Exchange Server 2010
4 53 (12.80%) Exchange Server 2013
5 40 (9.66%) Exchange Server 2007
6 30 (7.25%) Skype for Business
7 27 (6.52%) SharePoint
8 14 (3.38%) Exchange Server 2000
8 14 (3.38%) Tomcat
9 11 (2.66%) WebSphere
10 7 (1.69%) Blackberry Enterprise Server
10 7 (1.69%) Exchange Server 2003
11 6 (1.45%) IBM Notes
12 4 (0.97%) CMS
13 3 (0.72%) Apache
13 3 (0.72%) BizTalk Server
13 3 (0.72%) SharePoint 2010
14 2 (0.48%) SharePoint 2013
14 2 (0.48%) SharePoint Server
15 1 (0.24%) Site Server
Applications
1 92 (22.22%) MS Excel
2 51 (12.32%) MS Office
3 2 (0.48%) MS PowerPoint
Business Applications
1 4 (0.97%) Adobe Campaign
2 3 (0.72%) Dynamics AX
2 3 (0.72%) Dynamics CRM
2 3 (0.72%) Unit4 Business World
3 2 (0.48%) Dynamics NAV
4 1 (0.24%) Remedy ITSM
4 1 (0.24%) SAP Oil and Gas
Cloud Services
1 48 (11.59%) Office 365
2 21 (5.07%) SaaS
3 17 (4.11%) Microsoft Azure
4 9 (2.17%) Google Apps
5 7 (1.69%) Mimecast
6 3 (0.72%) Amazon AWS
7 2 (0.48%) OneDrive
8 1 (0.24%) IaaS
Communications & Networking
1 109 (26.33%) Firewall
2 74 (17.87%) SAN
3 72 (17.39%) LAN
4 54 (13.04%) VPN
5 47 (11.35%) WAN
6 42 (10.14%) DHCP
6 42 (10.14%) DNS
7 29 (7.00%) iSCSI
8 27 (6.52%) TCP/IP
9 22 (5.31%) Fibre Channel
10 21 (5.07%) VLAN
11 20 (4.83%) VoIP
12 19 (4.59%) NAS
13 17 (4.11%) NetScaler
14 16 (3.86%) Network Security
15 13 (3.14%) Internet
16 12 (2.90%) IP Telephony
17 8 (1.93%) Cisco IOS
17 8 (1.93%) Ethernet
18 7 (1.69%) Cisco ASA
Database & Business Intelligence
1 72 (17.39%) SQL Server
2 19 (4.59%) SQL Server 2005
3 14 (3.38%) SQL Server 2008
4 8 (1.93%) SQL Server 2012
5 5 (1.21%) BusinessObjects
6 3 (0.72%) Data Warehouse
6 3 (0.72%) Oracle Database
7 1 (0.24%) Crystal Reports
7 1 (0.24%) MySQL
7 1 (0.24%) SQL Server Integration Services
7 1 (0.24%) SQL Server Reporting Services
Development Applications
1 11 (2.66%) Toad
2 3 (0.72%) Team Foundation Server
3 1 (0.24%) JIRA
General
1 73 (17.63%) Finance
2 22 (5.31%) Law
3 14 (3.38%) Telecoms
4 9 (2.17%) Banking
5 8 (1.93%) Retail
6 5 (1.21%) Advertising
6 5 (1.21%) Manufacturing
7 4 (0.97%) Legal
7 4 (0.97%) Pharmaceutical
8 3 (0.72%) Back Office
8 3 (0.72%) Publishing
9 2 (0.48%) Billing
9 2 (0.48%) Electronics
9 2 (0.48%) Spanish Language
10 1 (0.24%) Local Government
10 1 (0.24%) Marketing
Libraries, Frameworks & Software Standards
1 28 (6.76%) .NET
2 12 (2.90%) XML
3 11 (2.66%) ASP.NET
3 11 (2.66%) ASP.NET MVC
3 11 (2.66%) ASP.NET MVC 4
3 11 (2.66%) ASP.NET MVC 5
3 11 (2.66%) ASP.NET Web Forms
3 11 (2.66%) Middleware
3 11 (2.66%) WebSphere MQ
4 10 (2.42%) Web Services
5 8 (1.93%) Software Packaging
6 7 (1.69%) WSH
7 5 (1.21%) CSS
7 5 (1.21%) HTML
8 2 (0.48%) X-Windows
9 1 (0.24%) COM
Miscellaneous
1 38 (9.18%) Clustering
2 23 (5.56%) Data Centre
3 20 (4.83%) Replication
4 16 (3.86%) Fat Client
4 16 (3.86%) Thin Client
5 12 (2.90%) Analytical Skills
5 12 (2.90%) Management Information System
6 11 (2.66%) Blackberry
6 11 (2.66%) Enterprise Software
7 9 (2.17%) Smartphone
8 8 (1.93%) Client/Server
9 7 (1.69%) Mathematics
9 7 (1.69%) Tandem
10 6 (1.45%) EMC VNX
11 5 (1.21%) Video Conferencing
12 4 (0.97%) EPoS
12 4 (0.97%) EqualLogic
12 4 (0.97%) HP StoreVirtual
13 3 (0.72%) iPhone
13 3 (0.72%) User Experience
Operating Systems
1 285 (68.84%) Windows
2 195 (47.10%) Windows Server
3 158 (38.16%) Windows Server 2008
4 131 (31.64%) Windows Server 2012
5 104 (25.12%) Windows 7
6 58 (14.01%) Windows Server 2003
7 46 (11.11%) Linux
8 44 (10.63%) Windows 8
9 39 (9.42%) Windows 10
10 20 (4.83%) Unix
11 15 (3.62%) Apple iOS
12 14 (3.38%) Windows 2000 Server
13 12 (2.90%) Android
13 12 (2.90%) Windows XP
14 10 (2.42%) AIX
14 10 (2.42%) HPUX
15 7 (1.69%) Red Hat Enterprise Linux
16 5 (1.21%) Mac OS X
17 4 (0.97%) CentOS
18 3 (0.72%) Windows Phone
Processes & Methodologies
1 125 (30.19%) ITIL
2 56 (13.53%) Disaster Recovery
3 34 (8.21%) Change Management
4 33 (7.97%) Mentoring
5 30 (7.25%) Root Cause Analysis
6 26 (6.28%) Service Management
7 19 (4.59%) Incident Management
7 19 (4.59%) Service Delivery
8 18 (4.35%) Project Management
8 18 (4.35%) Time Management
9 16 (3.86%) Business Continuity
10 15 (3.62%) Migration
10 15 (3.62%) Problem Management
11 14 (3.38%) Agile Software Development
12 13 (3.14%) Analytics
12 13 (3.14%) CRM
12 13 (3.14%) Data Analytics
12 13 (3.14%) Release Management
13 11 (2.66%) UML
13 11 (2.66%) Waterfall
Programming Languages
1 68 (16.43%) SQL
2 60 (14.49%) PowerShell
3 22 (5.31%) VBScript
4 15 (3.62%) C#
5 13 (3.14%) Java
6 12 (2.90%) JavaScript
7 6 (1.45%) C
8 4 (0.97%) C++
8 4 (0.97%) VB.NET
9 3 (0.72%) Korn
9 3 (0.72%) Ruby
9 3 (0.72%) T-SQL
10 2 (0.48%) VBA
11 1 (0.24%) Bash Shell
11 1 (0.24%) PHP
11 1 (0.24%) PL/SQL
11 1 (0.24%) Shell Script
Qualifications
1 66 (15.94%) Microsoft Certification
2 50 (12.08%) MCSE
3 30 (7.25%) Cisco Certification
4 26 (6.28%) Security Cleared
5 25 (6.04%) VMware Certified Professional (VCP)
6 24 (5.80%) CCNA
7 22 (5.31%) MCITP
7 22 (5.31%) MCP
8 18 (4.35%) MCSA
8 18 (4.35%) SC Cleared
9 11 (2.66%) Degree
10 7 (1.69%) CCNP
10 7 (1.69%) Citrix Certification
11 6 (1.45%) ITIL Certification
11 6 (1.45%) MCDST
12 5 (1.21%) CCIE
12 5 (1.21%) MOS
13 4 (0.97%) ACSA
13 4 (0.97%) CCA
14 3 (0.72%) NCDA
Quality Assurance & Compliance
1 44 (10.63%) SLA
2 7 (1.69%) ISO/IEC 27001
3 2 (0.48%) Data Quality
3 2 (0.48%) QA
System Software
1 221 (53.38%) Active Directory
2 85 (20.53%) VMware Infrastructure
3 71 (17.15%) XenApp
4 55 (13.29%) Hyper-V
5 50 (12.08%) vSphere
6 29 (7.00%) XenDesktop
7 18 (4.35%) VMware ESX
8 12 (2.90%) Microsoft App-V
9 11 (2.66%) VMware ESXi
10 10 (2.42%) Tivoli Workload Scheduler
11 6 (1.45%) Terminal Server
12 5 (1.21%) Terminal Services
12 5 (1.21%) VMware Workstation
12 5 (1.21%) XenServer
13 4 (0.97%) Citrix Presentation Server
14 2 (0.48%) Samba
15 1 (0.24%) Microsoft Virtual Server
15 1 (0.24%) VMware Server
Systems Management
1 66 (15.94%) SCCM
2 40 (9.66%) SCOM
3 26 (6.28%) WSUS
4 23 (5.56%) Backup Exec
5 14 (3.38%) Microsoft Data Protection Manager
6 13 (3.14%) DatAdvantage
7 11 (2.66%) Nagios
8 10 (2.42%) Tivoli
9 9 (2.17%) SCDPM
10 6 (1.45%) DameWare
10 6 (1.45%) FortiGate
11 5 (1.21%) Cisco CUCM
12 3 (0.72%) NetBackup
12 3 (0.72%) SCVMM
13 2 (0.48%) EdgeSight
13 2 (0.48%) Norton AntiVirus
13 2 (0.48%) Puppet
14 1 (0.24%) SCOrch
14 1 (0.24%) SnapMirror
14 1 (0.24%) SnapVault
Vendors
1 216 (52.17%) Microsoft
1 216 (52.17%) VMware
2 139 (33.57%) Citrix
3 104 (25.12%) Cisco
4 57 (13.77%) HP
5 55 (13.29%) IBM
6 30 (7.25%) Dell
7 26 (6.28%) Avaya
8 22 (5.31%) EMC
8 22 (5.31%) NetApp
9 17 (4.11%) Oracle
10 14 (3.38%) Apple
10 14 (3.38%) Juniper
11 13 (3.14%) Varonis
11 13 (3.14%) Wyse
12 12 (2.90%) Google
13 10 (2.42%) Sophos
14 9 (2.17%) CommVault
14 9 (2.17%) Veeam
15 8 (1.93%) F5
Tonbridge, Kent
Latcom Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 36 minutes ago
West London
Marcus Donald People
Salary: £35000 - £40000 per annum
Posted: 6 hours ago
Greater Manchester
Foresight Recruitment Solutions Ltd
Salary: From £28,000 to £35,000 per annum
Posted: 3 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: 3 days ago
Walsall, West Midlands (County)
Walsall Housing Group
Salary: Up to £35,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Medisoft Limited
Salary: £25,000 per annum + depending on experience
Posted: 5 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £neg+bonus
Posted: 6 days ago
London
Recruitment Genius Ltd
Salary: £30000 - £35000 per annum
Posted: 7 days ago
Winchester
Spectrum IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 15 days ago
West Sussex
Nigel Frank International Ltd
Salary: £35000 - £45000 per annum + Package!
Posted: 16 days ago
Andover, Hampshire
Sopra Steria Recruitment
Salary: From £30,000 to £32,000 per annum Flexible Benefits
Posted: 27 days ago