The statistics below represent IT jobs advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 742 815 781
Rank change year-on-year
+73 -34
Permanent jobs requiring a 3rd Line Support Analyst 140 149 197
As % of all permanent IT jobs located in the UK 0.16% 0.14% 0.17%
As % of the Job Titles category 0.16% 0.15% 0.18%
Number of salaries quoted 137 137 162
Median salary £37,500 £37,500 £37,000
Median salary % change year-on-year
- +1.35%
90% offered a salary of more than £30,000 £26,500 £28,850
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £35,000 £36,500 £34,000
% change year-on-year
-4.10% +7.35%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86446 102226 109753
As % of all permanent IT jobs located in the UK 96.45% 96.57% 96.67%
Number of salaries quoted 71817 85217 90858
Median salary £45,500 £45,000 £45,000
Median salary % change year-on-year
+1.11% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £69,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 10 December 2016 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +54 135 £37,500 - 7
London +10 41 £38,500 - 2
South East +69 35 £35,000 +8.52% 2
West Midlands -3 20 £37,500 -19.35% 1
North West -11 19 £30,000 - 1
Manchester -3 15 £30,000 -
City of London +22 12 £38,500 -1.28%
Yorkshire +31 11 £32,500 +30.00%
West Yorkshire +34 10 £33,250 +33.00%
Hampshire +2 9 £35,000 -4.10%
Surrey +32 8 £32,000 +10.34%
Weybridge - 8 £32,000 -
Birmingham -7 7 £37,500 -
East Sussex - 7 £45,000 - 1
Brighton - 7 £45,000 - 1
Oxfordshire +38 6 £35,000 - 1
Leeds +29 6 £39,500 +58.00%
Coventry +2 6 £46,250 -7.50%
East of England +18 5 £37,500 - 1
Scotland - 4 £41,500 -
Wetherby - 4 £32,500 -
Hemel Hempstead +8 3 £32,500 -13.33%
East Midlands +5 3 £32,500 -21.21%
Hertfordshire +3 3 £32,500 -13.33% 1
Glasgow - 3 £41,500 -
Solihull - 3 £37,500 -
Fareham - 3 £35,000 -
Portsmouth - 3 £35,000 -
Teddington - 3 £37,500 -
Berkshire +52 2 £41,250 -2.94%

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 10 December 2016, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Analyst in the job title.

1 204 (71.33%) Windows
2 171 (59.79%) Active Directory
3 138 (48.25%) Windows Server
4 129 (45.10%) Microsoft
5 124 (43.36%) VMware
6 91 (31.82%) Citrix
7 80 (27.97%) Windows Server 2008
8 78 (27.27%) ITIL
9 77 (26.92%) Cisco
10 75 (26.22%) MS Exchange
11 71 (24.83%) SQL
12 62 (21.68%) VMware Infrastructure
13 61 (21.33%) SQL Server
14 60 (20.98%) DNS
15 55 (19.23%) Windows Server 2012
15 55 (19.23%) DHCP
16 53 (18.53%) MS Excel
17 51 (17.83%) Finance
18 49 (17.13%) Firewall
18 49 (17.13%) MS Office
19 48 (16.78%) SAN
19 48 (16.78%) Windows 7
20 45 (15.73%) Microsoft Certification
21 44 (15.38%) Linux
21 44 (15.38%) WAN
22 43 (15.03%) LAN
23 40 (13.99%) TCP/IP
23 40 (13.99%) HP
24 39 (13.64%) IIS
25 38 (13.29%) PowerShell

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (26.22%) MS Exchange
2 39 (13.64%) IIS
3 30 (10.49%) Exchange Server 2010
4 29 (10.14%) SharePoint
5 25 (8.74%) Exchange Server 2013
6 10 (3.50%) Exchange Server 2007
7 8 (2.80%) Skype for Business
8 7 (2.45%) WebSphere
9 5 (1.75%) Apache
10 4 (1.40%) SharePoint 2013
11 3 (1.05%) Blackberry Enterprise Server
11 3 (1.05%) ColdFusion
11 3 (1.05%) JRun
11 3 (1.05%) Tomcat
12 2 (0.70%) CMS
12 2 (0.70%) Exchange Server 2003
12 2 (0.70%) IBM Domino
12 2 (0.70%) IBM Notes
13 1 (0.35%) SharePoint Server
Applications
1 53 (18.53%) MS Excel
2 49 (17.13%) MS Office
3 4 (1.40%) MS PowerPoint
4 3 (1.05%) MS Visio
Business Applications
1 1 (0.35%) Dynamics CRM
1 1 (0.35%) Sage CRM
Cloud Services
1 31 (10.84%) Office 365
2 27 (9.44%) Amazon AWS
3 15 (5.24%) Microsoft Azure
4 11 (3.85%) Cloud Computing
5 8 (2.80%) SaaS
6 1 (0.35%) G Suite
6 1 (0.35%) IaaS
6 1 (0.35%) PaaS
Communications & Networking
1 60 (20.98%) DNS
2 55 (19.23%) DHCP
3 49 (17.13%) Firewall
4 48 (16.78%) SAN
5 44 (15.38%) WAN
6 43 (15.03%) LAN
7 40 (13.99%) TCP/IP
8 32 (11.19%) VoIP
9 28 (9.79%) VLAN
10 17 (5.94%) VPN
11 8 (2.80%) NetScaler
12 5 (1.75%) iSCSI
12 5 (1.75%) Wi-Fi
13 4 (1.40%) Fibre Channel
13 4 (1.40%) Internet
13 4 (1.40%) Network Security
13 4 (1.40%) Wireless
13 4 (1.40%) WLAN
14 3 (1.05%) Cisco ASA
14 3 (1.05%) Skype
Database & Business Intelligence
1 61 (21.33%) SQL Server
2 22 (7.69%) SQL Server 2008
3 4 (1.40%) Big Data
3 4 (1.40%) Hadoop
3 4 (1.40%) Relational Database
4 3 (1.05%) Oracle Database
4 3 (1.05%) Oracle Reports
4 3 (1.05%) PostgreSQL
4 3 (1.05%) SQL Server Integration Services
4 3 (1.05%) SQL Server Reporting Services
5 2 (0.70%) SQL Server 2012
6 1 (0.35%) DB2
6 1 (0.35%) MS Access
6 1 (0.35%) SQL Server 2005
6 1 (0.35%) SQL Server 2014
Development Applications
1 3 (1.05%) JIRA
1 3 (1.05%) Oracle Forms
2 2 (0.70%) Git (software)
2 2 (0.70%) Subversion
2 2 (0.70%) TortoiseSVN
2 2 (0.70%) Visual Studio
General
1 51 (17.83%) Finance
2 12 (4.20%) Back Office
3 10 (3.50%) Banking
3 10 (3.50%) Online Betting
4 9 (3.15%) Advertising
4 9 (3.15%) Retail
5 6 (2.10%) Publishing
6 5 (1.75%) Front Office
6 5 (1.75%) Marketing
7 4 (1.40%) Automotive
8 3 (1.05%) French Language
8 3 (1.05%) German Language
8 3 (1.05%) Law
8 3 (1.05%) Telecoms
9 2 (0.70%) Financial Institution
9 2 (0.70%) Legal
9 2 (0.70%) Manufacturing
10 1 (0.35%) Billing
10 1 (0.35%) Investment Banking
10 1 (0.35%) Italian Language
Libraries, Frameworks & Software Standards
1 14 (4.90%) Web Services
2 9 (3.15%) .NET
3 5 (1.75%) WSH
4 4 (1.40%) Flash
5 3 (1.05%) Software Packaging
5 3 (1.05%) XML
6 2 (0.70%) XSLT
7 1 (0.35%) ASP.NET
7 1 (0.35%) ASP.NET MVC
7 1 (0.35%) CSS
7 1 (0.35%) HTML
7 1 (0.35%) J2EE
7 1 (0.35%) Middleware
7 1 (0.35%) RabbitMQ
7 1 (0.35%) Spring
Miscellaneous
1 17 (5.94%) Clustering
2 16 (5.59%) Driving Licence
3 11 (3.85%) iSeries
4 10 (3.50%) Computer Science
4 10 (3.50%) Data Centre
4 10 (3.50%) Replication
5 9 (3.15%) Analytical Skills
6 4 (1.40%) EMC VNX
6 4 (1.40%) Fixed Income
6 4 (1.40%) Management Information System
7 3 (1.05%) Blackberry
8 2 (0.70%) Data Protection Act
8 2 (0.70%) EPoS
8 2 (0.70%) Fat Client
8 2 (0.70%) Foreign Exchange (FX)
8 2 (0.70%) Mathematics
8 2 (0.70%) Thin Client
9 1 (0.35%) CMDB
9 1 (0.35%) Derivative
9 1 (0.35%) Smartphone
Operating Systems
1 204 (71.33%) Windows
2 138 (48.25%) Windows Server
3 80 (27.97%) Windows Server 2008
4 55 (19.23%) Windows Server 2012
5 48 (16.78%) Windows 7
6 44 (15.38%) Linux
7 19 (6.64%) Windows 10
8 15 (5.24%) Windows 8
9 12 (4.20%) Unix
10 8 (2.80%) Windows Server 2003
11 4 (1.40%) Mac OS X
11 4 (1.40%) Solaris
12 3 (1.05%) Data ONTAP
12 3 (1.05%) VyOS
13 2 (0.70%) Apple iOS
14 1 (0.35%) Mac OS
14 1 (0.35%) Red Hat Enterprise Linux
14 1 (0.35%) Windows XP
Processes & Methodologies
1 78 (27.27%) ITIL
2 27 (9.44%) Root Cause Analysis
3 25 (8.74%) Service Management
4 20 (6.99%) Migration
5 17 (5.94%) Server Building
6 12 (4.20%) Disaster Recovery
7 10 (3.50%) Presales
8 9 (3.15%) Agile Software Development
8 9 (3.15%) Virtual Environments
9 8 (2.80%) Change Management
9 8 (2.80%) ERP
9 8 (2.80%) Service Delivery
10 7 (2.45%) B2B
10 7 (2.45%) DevOps
10 7 (2.45%) E-Procurement
10 7 (2.45%) Time Management
11 6 (2.10%) ITSM
11 6 (2.10%) Strategic Planning
12 5 (1.75%) Penetration Testing
12 5 (1.75%) Project Management
Programming Languages
1 71 (24.83%) SQL
2 38 (13.29%) PowerShell
3 10 (3.50%) VB
4 8 (2.80%) VBScript
5 6 (2.10%) Java
5 6 (2.10%) Shell Script
6 5 (1.75%) Perl
6 5 (1.75%) Python
6 5 (1.75%) VBA
7 3 (1.05%) C#
7 3 (1.05%) RPG
7 3 (1.05%) T-SQL
8 2 (0.70%) Delphi
8 2 (0.70%) JavaScript
8 2 (0.70%) PHP
8 2 (0.70%) VB6
9 1 (0.35%) C
9 1 (0.35%) Google Apps Script
Qualifications
1 45 (15.73%) Microsoft Certification
2 34 (11.89%) MCSE
3 31 (10.84%) Cisco Certification
4 30 (10.49%) CCNA
5 27 (9.44%) MCSA
6 25 (8.74%) MCITP
7 14 (4.90%) Degree
8 13 (4.55%) VMware Certified Professional (VCP)
9 10 (3.50%) MCP
10 4 (1.40%) Security Cleared
11 3 (1.05%) ITIL Certification
11 3 (1.05%) Oracle Certification
12 2 (0.70%) CCA
12 2 (0.70%) Citrix Certification
12 2 (0.70%) VCP5
13 1 (0.35%) PMI Certification
13 1 (0.35%) PMP
13 1 (0.35%) SC Cleared
Quality Assurance & Compliance
1 28 (9.79%) SLA
2 6 (2.10%) ISO/IEC 27001
3 2 (0.70%) PCI DSS
4 1 (0.35%) QA
System Software
1 171 (59.79%) Active Directory
2 62 (21.68%) VMware Infrastructure
3 38 (13.29%) XenApp
4 37 (12.94%) Hyper-V
5 33 (11.54%) vSphere
6 23 (8.04%) XenDesktop
7 13 (4.55%) VMware ESXi
8 6 (2.10%) XenServer
9 5 (1.75%) VMware ESX
10 4 (1.40%) VMware Server
11 3 (1.05%) Microsoft App-V
11 3 (1.05%) Terminal Services
11 3 (1.05%) VMware Workstation
12 2 (0.70%) Citrix Presentation Server
12 2 (0.70%) ProxySG
12 2 (0.70%) Virtual Machines
13 1 (0.35%) Virtual Desktop
13 1 (0.35%) Virtual Servers
Systems Management
1 23 (8.04%) SCCM
2 14 (4.90%) WSUS
3 10 (3.50%) Microsoft Clustering
4 8 (2.80%) Backup Exec
5 7 (2.45%) Norton AntiVirus
5 7 (2.45%) Opscode Chef
5 7 (2.45%) Puppet
5 7 (2.45%) SCOM
6 3 (1.05%) Nagios
6 3 (1.05%) ZENworks
7 2 (0.70%) Cisco UCCX
7 2 (0.70%) McAfee ePO
7 2 (0.70%) Tivoli
8 1 (0.35%) AirWatch
8 1 (0.35%) DatAdvantage
8 1 (0.35%) HP SIM
8 1 (0.35%) Simpana
8 1 (0.35%) ThinApp
8 1 (0.35%) WhatsUp Gold
8 1 (0.35%) Zenoss
Vendors
1 129 (45.10%) Microsoft
2 124 (43.36%) VMware
3 91 (31.82%) Citrix
4 77 (26.92%) Cisco
5 40 (13.99%) HP
6 31 (10.84%) IBM
7 15 (5.24%) Dell
7 15 (5.24%) NetApp
7 15 (5.24%) Oracle
8 12 (4.20%) Avaya
8 12 (4.20%) EMC
9 11 (3.85%) AppSense
10 9 (3.15%) Symantec
10 9 (3.15%) Veeam
11 8 (2.80%) Sophos
12 7 (2.45%) Kaspersky
13 6 (2.10%) CommVault
14 5 (1.75%) Intel Security
15 4 (1.40%) F5
15 4 (1.40%) Mitel
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £45,000 + Benefits
Posted: Yesterday
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 2 days ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 5 days ago
Wilmslow
Cathcart Associates
Salary: £25000 - £35000 per annum
Posted: 15 days ago
London
360 Resourcing
Salary: Highly Competitive Salary
Posted: 9 days ago