The statistics below represent IT jobs advertised across the UK that had 3rd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Third Line Support Analyst
Rank 739 803 788
Rank change year-on-year
+64 -15
Permanent jobs requiring a 3rd Line Support Analyst 182 161 224
As % of all permanent IT jobs located in the UK 0.19% 0.15% 0.19%
As % of the Job Titles category 0.19% 0.15% 0.19%
Number of salaries quoted 174 145 203
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £45,000 £50,000 £47,500
UK excluding London median salary £35,000 £32,500 £35,000
% change year-on-year
+7.69% -7.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
93569 106792 116655
As % of all permanent IT jobs located in the UK 96.39% 96.49% 96.50%
Number of salaries quoted 78866 88051 95388
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured 3rd Line Support Analyst in the job title.

3rd Line Support Analyst Jobs Demand Trend in the UK

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst within the UK.

3rd Line Support Analyst Salary Trend in the UK

3rd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Analyst over the 3 months to 25 June 2016 within the UK.

3rd Line Support Analyst Salary Histogram in the UK

3rd Line Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +60 161 £35,000 - 13
South East +78 58 £35,000 +7.69% 3
London +4 37 £37,500 -10.71% 3
Hampshire +30 22 £32,500 -18.75% 1
West Midlands -7 20 £34,250 +7.03% 1
North West +28 15 £35,000 +7.69% 2
Yorkshire +23 11 £32,000 -1.53% 1
West Sussex +7 11 £46,500 +24.00% 1
Kent - 11 £29,000 -
Crawley - 11 £46,500 - 1
Southampton +12 10 £38,000 +49.01% 1
Manchester +9 10 £35,000 +27.27% 1
City of London +39 9 £41,250 -17.50% 2
East of England +32 9 £35,000 +2.94% 1
Leeds +24 9 £32,000 +8.47% 1
East Midlands +13 9 £32,000 -14.66% 1
West Yorkshire +12 9 £32,000 +8.47% 1
Oxfordshire -11 7 £35,000 +7.69% 1
Tonbridge - 7 £29,000 -
Birmingham -11 6 £27,000 -11.47%
Andover - 6 £32,000 -
Northampton +22 5 - -
Northamptonshire +14 5 - -
Coventry +8 5 £40,500 +26.56%
Winchester - 5 £32,500 -
Berkshire +15 4 £36,500 +12.30%
Lancashire - 4 £26,250 -
Walsall - 4 £34,750 -
Suffolk - 4 £30,000 -
Essex - 4 £47,500 -

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 25 June 2016, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Support Analyst in the job title.

1 296 (71.84%) Windows
2 247 (59.95%) Active Directory
3 214 (51.94%) VMware
4 212 (51.46%) Windows Server
5 209 (50.73%) Microsoft
6 171 (41.50%) Citrix
7 159 (38.59%) Windows Server 2008
8 128 (31.07%) ITIL
9 122 (29.61%) Windows Server 2012
10 116 (28.16%) Windows 7
11 106 (25.73%) MS Exchange
12 94 (22.82%) Cisco
12 94 (22.82%) Firewall
13 87 (21.12%) VMware Infrastructure
14 81 (19.66%) XenApp
15 76 (18.45%) MS Excel
16 75 (18.20%) Microsoft Certification
16 75 (18.20%) SAN
17 74 (17.96%) Finance
18 68 (16.50%) SQL Server
19 67 (16.26%) SQL
20 64 (15.53%) HP
21 62 (15.05%) MS Office
21 62 (15.05%) LAN
21 62 (15.05%) PowerShell
22 59 (14.32%) MCSE
22 59 (14.32%) SCCM
23 57 (13.83%) vSphere
24 56 (13.59%) IBM
25 54 (13.11%) Office 365

3rd Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 106 (25.73%) MS Exchange
2 54 (13.11%) Exchange Server 2010
3 43 (10.44%) IIS
4 41 (9.95%) Exchange Server 2013
5 35 (8.50%) SharePoint
6 34 (8.25%) Skype for Business
7 29 (7.04%) Exchange Server 2007
8 9 (2.18%) Exchange Server 2000
9 8 (1.94%) Tomcat
10 5 (1.21%) Blackberry Enterprise Server
10 5 (1.21%) IBM Notes
10 5 (1.21%) WebSphere
11 4 (0.97%) CMS
12 3 (0.73%) Apache
13 2 (0.49%) Exchange Server 2003
13 2 (0.49%) SharePoint 2013
14 1 (0.24%) BizTalk Server
14 1 (0.24%) SharePoint 2010
14 1 (0.24%) Site Server
Applications
1 76 (18.45%) MS Excel
2 62 (15.05%) MS Office
Business Applications
1 5 (1.21%) Dynamics CRM
2 4 (0.97%) Adobe Campaign
3 3 (0.73%) Dynamics AX
3 3 (0.73%) Dynamics NAV
3 3 (0.73%) Unit4 Business World
4 2 (0.49%) Sage CRM
5 1 (0.24%) Remedy ITSM
5 1 (0.24%) SAP Oil and Gas
Cloud Services
1 54 (13.11%) Office 365
2 19 (4.61%) SaaS
3 15 (3.64%) Microsoft Azure
4 9 (2.18%) Google Apps
5 8 (1.94%) Amazon AWS
6 7 (1.70%) Mimecast
7 4 (0.97%) Cloud Computing
8 3 (0.73%) iTunes
9 2 (0.49%) OneDrive
Communications & Networking
1 94 (22.82%) Firewall
2 75 (18.20%) SAN
3 62 (15.05%) LAN
4 53 (12.86%) DNS
5 47 (11.41%) DHCP
6 44 (10.68%) VPN
7 43 (10.44%) WAN
8 30 (7.28%) NetScaler
8 30 (7.28%) TCP/IP
9 24 (5.83%) VoIP
10 22 (5.34%) iSCSI
11 15 (3.64%) Fibre Channel
12 13 (3.16%) NAS
12 13 (3.16%) Network Security
12 13 (3.16%) VLAN
13 12 (2.91%) Internet
14 9 (2.18%) IP Telephony
15 7 (1.70%) Cisco IOS
15 7 (1.70%) Ethernet
15 7 (1.70%) IPsec
Database & Business Intelligence
1 68 (16.50%) SQL Server
2 18 (4.37%) SQL Server 2005
3 14 (3.40%) SQL Server 2008
4 9 (2.18%) SQL Server 2012
5 5 (1.21%) BusinessObjects
6 3 (0.73%) Oracle Database
6 3 (0.73%) SQL Server Integration Services
7 2 (0.49%) Data Warehouse
7 2 (0.49%) SQL Server Reporting Services
8 1 (0.24%) Hadoop
8 1 (0.24%) MySQL
Development Applications
1 5 (1.21%) Toad
2 1 (0.24%) JIRA
General
1 74 (17.96%) Finance
2 21 (5.10%) Law
3 18 (4.37%) Telecoms
4 12 (2.91%) Publishing
5 9 (2.18%) Back Office
5 9 (2.18%) Banking
5 9 (2.18%) Online Betting
6 6 (1.46%) Manufacturing
7 5 (1.21%) Legal
8 4 (0.97%) Retail
9 3 (0.73%) Advertising
9 3 (0.73%) Pharmaceutical
10 2 (0.49%) Billing
10 2 (0.49%) French Language
10 2 (0.49%) German Language
10 2 (0.49%) Spanish Language
11 1 (0.24%) Electronics
11 1 (0.24%) Italian Language
11 1 (0.24%) Local Government
11 1 (0.24%) Marketing
Libraries, Frameworks & Software Standards
1 19 (4.61%) .NET
2 14 (3.40%) Web Services
3 10 (2.43%) Software Packaging
4 6 (1.46%) XML
5 5 (1.21%) ASP.NET
5 5 (1.21%) ASP.NET MVC
5 5 (1.21%) ASP.NET MVC 4
5 5 (1.21%) ASP.NET MVC 5
5 5 (1.21%) ASP.NET Web Forms
5 5 (1.21%) CSS
5 5 (1.21%) HTML
5 5 (1.21%) Middleware
5 5 (1.21%) WebSphere MQ
6 3 (0.73%) WSH
7 2 (0.49%) COM
8 1 (0.24%) X-Windows
Miscellaneous
1 38 (9.22%) Clustering
2 21 (5.10%) Fat Client
2 21 (5.10%) Thin Client
3 19 (4.61%) Data Centre
4 15 (3.64%) Replication
5 12 (2.91%) Management Information System
6 9 (2.18%) Analytical Skills
6 9 (2.18%) EMC VNX
6 9 (2.18%) Mathematics
7 8 (1.94%) Smartphone
8 7 (1.70%) Enterprise Software
8 7 (1.70%) iPad
8 7 (1.70%) Tandem
9 6 (1.46%) Client/Server
9 6 (1.46%) iPhone
10 5 (1.21%) Blackberry
10 5 (1.21%) Computer Science
10 5 (1.21%) EqualLogic
10 5 (1.21%) Video Conferencing
11 4 (0.97%) HP StoreVirtual
Operating Systems
1 296 (71.84%) Windows
2 212 (51.46%) Windows Server
3 159 (38.59%) Windows Server 2008
4 122 (29.61%) Windows Server 2012
5 116 (28.16%) Windows 7
6 53 (12.86%) Windows Server 2003
7 48 (11.65%) Linux
8 45 (10.92%) Windows 10
9 36 (8.74%) Windows 8
10 15 (3.64%) Unix
11 13 (3.16%) Apple iOS
12 11 (2.67%) Android
13 10 (2.43%) AIX
13 10 (2.43%) HPUX
14 9 (2.18%) Windows 2000 Server
15 7 (1.70%) Red Hat Enterprise Linux
16 6 (1.46%) Mac OS X
17 4 (0.97%) CentOS
17 4 (0.97%) Windows XP
18 3 (0.73%) Windows Phone
Processes & Methodologies
1 128 (31.07%) ITIL
2 53 (12.86%) Disaster Recovery
3 36 (8.74%) Change Management
4 34 (8.25%) Root Cause Analysis
5 33 (8.01%) Mentoring
6 32 (7.77%) Service Management
7 29 (7.04%) Migration
8 20 (4.85%) Analytics
8 20 (4.85%) Data Analytics
8 20 (4.85%) Project Management
9 14 (3.40%) CRM
9 14 (3.40%) Incident Management
9 14 (3.40%) Service Delivery
9 14 (3.40%) Time Management
10 11 (2.67%) Mobile Device Management
10 11 (2.67%) Problem Management
11 10 (2.43%) Business Continuity
11 10 (2.43%) Compatibility Testing
11 10 (2.43%) Kalman Filter
11 10 (2.43%) Software Distribution
Programming Languages
1 67 (16.26%) SQL
2 62 (15.05%) PowerShell
3 12 (2.91%) Java
3 12 (2.91%) VBScript
4 8 (1.94%) C#
5 6 (1.46%) C
5 6 (1.46%) JavaScript
6 5 (1.21%) T-SQL
7 3 (0.73%) PL/SQL
8 2 (0.49%) VBA
9 1 (0.24%) Bash Shell
9 1 (0.24%) C++
9 1 (0.24%) PHP
9 1 (0.24%) Shell Script
9 1 (0.24%) VB.NET
Qualifications
1 75 (18.20%) Microsoft Certification
2 59 (14.32%) MCSE
3 35 (8.50%) Cisco Certification
4 34 (8.25%) Security Cleared
5 33 (8.01%) MCITP
6 32 (7.77%) CCNA
6 32 (7.77%) MCSA
7 24 (5.83%) SC Cleared
8 20 (4.85%) MCP
9 16 (3.88%) Degree
10 14 (3.40%) VMware Certified Professional (VCP)
11 8 (1.94%) Citrix Certification
12 6 (1.46%) MCDST
13 5 (1.21%) MOS
14 4 (0.97%) CCNP
14 4 (0.97%) ITIL Certification
15 3 (0.73%) CCA
15 3 (0.73%) ITIL Foundation Certificate
16 2 (0.49%) HND
16 2 (0.49%) MCTS
Quality Assurance & Compliance
1 51 (12.38%) SLA
2 7 (1.70%) ISO/IEC 27001
3 2 (0.49%) Data Quality
3 2 (0.49%) QA
System Software
1 247 (59.95%) Active Directory
2 87 (21.12%) VMware Infrastructure
3 81 (19.66%) XenApp
4 57 (13.83%) vSphere
5 47 (11.41%) Hyper-V
6 33 (8.01%) XenDesktop
7 17 (4.13%) VMware ESXi
8 16 (3.88%) VMware ESX
9 14 (3.40%) Microsoft App-V
10 10 (2.43%) Tivoli Workload Scheduler
10 10 (2.43%) Virtual Servers
11 9 (2.18%) XenServer
12 6 (1.46%) Terminal Server
13 5 (1.21%) VMware Workstation
14 4 (0.97%) Terminal Services
15 3 (0.73%) Citrix Presentation Server
16 2 (0.49%) Samba
17 1 (0.24%) Microsoft Virtual Server
17 1 (0.24%) Virtual Desktop
17 1 (0.24%) VMware Server
Systems Management
1 59 (14.32%) SCCM
2 49 (11.89%) SCOM
3 33 (8.01%) WSUS
4 24 (5.83%) Backup Exec
5 22 (5.34%) Microsoft Clustering
6 20 (4.85%) DatAdvantage
6 20 (4.85%) Failover Clustering
7 14 (3.40%) Microsoft Data Protection Manager
8 11 (2.67%) Nagios
9 10 (2.43%) Tivoli
10 9 (2.18%) Norton AntiVirus
10 9 (2.18%) SCDPM
11 7 (1.70%) FortiGate
12 6 (1.46%) NetBackup
13 5 (1.21%) Cisco CUCM
14 3 (0.73%) SCVMM
15 2 (0.49%) EdgeSight
15 2 (0.49%) Puppet
16 1 (0.24%) SnapMirror
16 1 (0.24%) SnapVault
Vendors
1 214 (51.94%) VMware
2 209 (50.73%) Microsoft
3 171 (41.50%) Citrix
4 94 (22.82%) Cisco
5 64 (15.53%) HP
6 56 (13.59%) IBM
7 28 (6.80%) Dell
8 23 (5.58%) NetApp
9 22 (5.34%) EMC
10 20 (4.85%) Varonis
10 20 (4.85%) Wyse
11 17 (4.13%) Avaya
12 13 (3.16%) Symantec
13 12 (2.91%) Google
14 11 (2.67%) Oracle
14 11 (2.67%) Sophos
15 10 (2.43%) Apple
16 9 (2.18%) Juniper
17 8 (1.94%) Bloomberg
17 8 (1.94%) Reuters
Solihull, West Midlands (County)
Experis Ltd
Salary: £23000.00 - £25000.00 per annum + Benefits
Posted: 20 hours ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 23 hours ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: 16 hours ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £40k
Posted: Yesterday
East London
Nationwide People Ltd
Salary: £35000 - £42000 Per Annum + Company Benefits
Posted: Yesterday
Leicester, Leicestershire
Capita Resourcing - IT Resourcing
Salary: £25000 - £33000 per annum + Pension & Benefits
Posted: 4 days ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 3 days ago
City, London
TEKsystems
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 6 days ago
Crawley, West Sussex
Comtecs
Salary: £42000 - £48000 Per Annum + on call + Bonus + Excellent Benefits
Posted: 3 days ago
City of London
Hays London City Cheapside
Salary: £40000.00 - £50000.00 per annum + bonus
Posted: 9 days ago
Frome
Recruitment Genius Ltd
Salary: £28000 - £35000 per annum
Posted: 10 days ago
Leeds
Hays Specialist Recruitment
Salary: £25000.00 - £30000.00 per annum
Posted: 23 days ago