The table below looks at the statistics for Customer Intelligence skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Customer Intelligence
Rank 625 613 572
Rank change year-on-year
-12 -41
Contract jobs citing Customer Intelligence 3 2 4
As % of all contract IT jobs located in the UK 0.005% 0.004% 0.008%
As % of the Processes & Methodologies category 0.007% 0.005% 0.010%
Number of daily rates quoted 2 2 3
Average daily rate
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£613 £359 £375
Average daily rate % change year-on-year
+70.73% -4.33%
90% offered a daily rate of more than £603 £326 £315
10% offered a daily rate of more than £623 £392 £415
UK excluding London average daily rate - £318 £375
% change year-on-year
- -15.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
44371 41642 38262
As % of all contract IT jobs located in the UK 77.77% 76.16% 74.85%
Number of daily rates quoted 28775 25771 23176
Average daily rate £415 £400 £405
Average daily rate % change year-on-year
+3.75% -1.23%
90% offered a daily rate of more than £285 £275 £273
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 1175 1188 1113
Average hourly rate £30.00 £25.00 £30.50
Average hourly rate % change year-on-year
+20.00% -18.03%
90% offered a hourly rate of more than £12.44 £12.75 £12.50
10% offered a hourly rate of more than £52.17 £50.00 £50.00
UK excluding London average hourly rate £30.00 £26.50 £31.00
% change year-on-year
+13.20% -14.51%

Customer Intelligence
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Intelligence within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the UK

Customer Intelligence
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence within the UK.

Customer Intelligence Daily Rate Trend in the UK

Customer Intelligence
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Intelligence within the UK.

Customer Intelligence Hourly Rate Trend in the UK

Customer Intelligence
Top 2 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 3 £613 +53.12% 1
England -28 3 £613 +70.73% 2

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 30 July 2015, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 5 (71.43%) Finance
2 3 (42.86%) Billing
2 3 (42.86%) E-Commerce
3 2 (28.57%) Scrum
3 2 (28.57%) Agile Software Development
3 2 (28.57%) Advertising
3 2 (28.57%) Product Management
4 1 (14.29%) Unified Communications
4 1 (14.29%) Data Governance
4 1 (14.29%) Big Data
4 1 (14.29%) Customer Insight
4 1 (14.29%) Analytics
4 1 (14.29%) Campaign Management
4 1 (14.29%) Relational Database
4 1 (14.29%) Machine to Machine
4 1 (14.29%) Logical Data Model
4 1 (14.29%) Target Operating Model
4 1 (14.29%) MS PowerPoint
4 1 (14.29%) Statistical Analysis
4 1 (14.29%) SQL Server Integration Services
4 1 (14.29%) Marketing
4 1 (14.29%) Business Performance Management
4 1 (14.29%) SQL Server Analysis Services
4 1 (14.29%) Performance Management
4 1 (14.29%) Process Management
4 1 (14.29%) Telecoms
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) ATG
4 1 (14.29%) Content Management
4 1 (14.29%) eTOM

Customer Intelligence
Top Related IT Skills by Category

For the 6 months to 30 July 2015, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Applications
1 1 (14.29%) MS PowerPoint
Communications & Networking
1 1 (14.29%) Broadband
1 1 (14.29%) PBX
1 1 (14.29%) Unified Communications
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) Data Warehouse
1 1 (14.29%) SQL Server Integration Services
1 1 (14.29%) SQL Server Analysis Services
1 1 (14.29%) Big Data
1 1 (14.29%) Relational Database
Development Applications
1 1 (14.29%) Ant
1 1 (14.29%) Eclipse
General
1 5 (71.43%) Finance
2 3 (42.86%) Billing
3 2 (28.57%) Advertising
4 1 (14.29%) Marketing
4 1 (14.29%) Telecoms
Job Titles
1 2 (28.57%) Architect
1 2 (28.57%) Analyst
1 2 (28.57%) Technical Manager
1 2 (28.57%) Product Manager
1 2 (28.57%) Technical Product Manager
2 1 (14.29%) Designer
2 1 (14.29%) MI Analyst
2 1 (14.29%) Service Analyst
2 1 (14.29%) Project Manager
2 1 (14.29%) Business Analyst
Libraries, Frameworks & Software Standards
1 1 (14.29%) J2EE
1 1 (14.29%) JSP
1 1 (14.29%) Servlets
Miscellaneous
1 1 (14.29%) Machine to Machine
Processes & Methodologies
1 3 (42.86%) E-Commerce
2 2 (28.57%) Scrum
2 2 (28.57%) Agile Software Development
2 2 (28.57%) Product Management
3 1 (14.29%) Data Governance
3 1 (14.29%) Customer Insight
3 1 (14.29%) Analytics
3 1 (14.29%) Campaign Management
3 1 (14.29%) Logical Data Model
3 1 (14.29%) Target Operating Model
3 1 (14.29%) ITIL
3 1 (14.29%) OOP
3 1 (14.29%) OO
3 1 (14.29%) Content Management
3 1 (14.29%) eTOM
3 1 (14.29%) Statistical Analysis
3 1 (14.29%) Business Performance Management
3 1 (14.29%) Performance Management
3 1 (14.29%) Data Modelling
3 1 (14.29%) ETL
Programming Languages
1 1 (14.29%) C
1 1 (14.29%) SQL
Vendors
1 1 (14.29%) Cisco
1 1 (14.29%) ATG