The first table below looks at the demand for Customer Intelligence skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Customer Intelligence
Rank 536 558 594
Rank change year-on-year
+22 +36
Contract jobs citing Customer Intelligence 5 12 7
As % of all contract IT jobs located in the UK 0.010% 0.021% 0.011%
As % of the Processes & Methodologies category 0.015% 0.030% 0.017%
Number of daily rates quoted 3 10 6
Average daily rate £375 £275 £363
Average daily rate % change year-on-year
+36.36% -24.13%
90% offered a daily rate of more than £359 £275 £213
10% offered a daily rate of more than £415 £275 £383
UK excluding London average daily rate - £275 £375
% change year-on-year
- -26.66%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £13.00
UK excluding London average hourly rate - - -
All Processes & Methodologies
UK
Contract IT job ads with a match in the
Processes & Methodologies category
34218 39623 41917
As % of all contract IT jobs located in the UK 71.12% 68.27% 67.34%
Number of daily rates quoted 20499 22617 23889
Average daily rate £413 £400 £425
Average daily rate % change year-on-year
+3.12% -5.88%
90% offered a daily rate of more than £270 £275 £273
10% offered a daily rate of more than £575 £580 £600
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 979 1259 1448
Average hourly rate £30.00 £25.00 £29.00
Average hourly rate % change year-on-year
+20.00% -13.79%
90% offered a hourly rate of more than £13.00 £12.83 £13.00
10% offered a hourly rate of more than £47.50 £45.00 £45.50
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%

Customer Intelligence
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Intelligence within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend

Customer Intelligence
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence within the UK.

Customer Intelligence Daily Rate Trend

Customer Intelligence
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Intelligence within the UK.

Customer Intelligence Hourly Rate Trend

Customer Intelligence
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +28 5 £375 - 3
England +6 5 £375 +36.36% 4
City of London +2 1 £375 - 1
South East - - - - 1
Isleworth - - - -
Scotland - - - -
Osterley - - - -
East of England - - - -
Reading - - - -
Southampton - - - -
St Albans - - - -
Berkshire - - - -
Hampshire - - - -
Hertfordshire - - - -
Middlesex - - - - 1
West Lothian - - - -

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 11 (57.89%) Analytics
2 6 (31.58%) BDD
2 6 (31.58%) Java
2 6 (31.58%) Automated Testing
2 6 (31.58%) Marketing
3 5 (26.32%) Big Data
3 5 (26.32%) Hadoop
4 4 (21.05%) RESTful
4 4 (21.05%) Apache Solr
4 4 (21.05%) Apache Hive
4 4 (21.05%) Sqoop
4 4 (21.05%) Apache ZooKeeper
4 4 (21.05%) Degree
4 4 (21.05%) Lucene
4 4 (21.05%) TDD
5 3 (15.79%) Retail
5 3 (15.79%) Business Analysis
5 3 (15.79%) Data Integration
5 3 (15.79%) SOAP
5 3 (15.79%) C
5 3 (15.79%) E-Commerce
5 3 (15.79%) SAS
5 3 (15.79%) ElasticSearch
5 3 (15.79%) NoSQL
6 2 (10.53%) Continuous Improvement
6 2 (10.53%) Customer Insight
6 2 (10.53%) Master Data Management
6 2 (10.53%) QA
6 2 (10.53%) Selenium
6 2 (10.53%) JBehave

Customer Intelligence
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Application Development
1 4 (21.05%) RESTful
1 4 (21.05%) Lucene
2 3 (15.79%) SOAP
3 1 (5.263%) J2EE
3 1 (5.263%) JSP
3 1 (5.263%) Servlets
Application Platforms
1 4 (21.05%) Apache Solr
2 3 (15.79%) SAS
2 3 (15.79%) ElasticSearch
3 2 (10.53%) CMS
4 1 (5.263%) Apache Pig
Applications
1 2 (10.53%) SPSS
2 1 (5.263%) MS Office
2 1 (5.263%) MS Excel
Communications & Networking
1 1 (5.263%) WAN
1 1 (5.263%) VPN
Database & Business Intelligence
1 5 (26.32%) Big Data
1 5 (26.32%) Hadoop
2 4 (21.05%) Apache Hive
2 4 (21.05%) Sqoop
3 3 (15.79%) NoSQL
4 1 (5.263%) SAS Enterprise Guide
4 1 (5.263%) SAS Enterprise Miner
4 1 (5.263%) CouchDB
4 1 (5.263%) MongoDB
Development Applications
1 2 (10.53%) Selenium
1 2 (10.53%) JBehave
1 2 (10.53%) WebDriver
1 2 (10.53%) Cucumber
2 1 (5.263%) JMeter
2 1 (5.263%) Ant
2 1 (5.263%) Eclipse
2 1 (5.263%) Axure RP
General
1 6 (31.58%) Marketing
2 3 (15.79%) Retail
3 1 (5.263%) Mandarin Language
Job Titles
1 5 (26.32%) Architect
2 4 (21.05%) Analyst
3 3 (15.79%) Java Developer
3 3 (15.79%) Developer
4 2 (10.53%) Solutions Architect
4 2 (10.53%) QA Engineer
5 1 (5.263%) Marketing Manager
5 1 (5.263%) Business Intelligence Analyst
5 1 (5.263%) Data Analyst
5 1 (5.263%) Sales Manager
5 1 (5.263%) SAS Analyst
5 1 (5.263%) Senior Java Developer
5 1 (5.263%) MI Analyst
5 1 (5.263%) Lead Java Developer
5 1 (5.263%) Customer Analyst
5 1 (5.263%) SAS Architect
5 1 (5.263%) Information Architect
5 1 (5.263%) Senior Developer
5 1 (5.263%) Lead Developer
5 1 (5.263%) Business Analyst
Miscellaneous
1 3 (15.79%) Data Integration
2 2 (10.53%) Statistics
2 2 (10.53%) Mathematics
3 1 (5.263%) Management Information System
3 1 (5.263%) W3C
Processes & Methodologies
1 11 (57.89%) Analytics
2 6 (31.58%) BDD
2 6 (31.58%) Automated Testing
3 4 (21.05%) TDD
4 3 (15.79%) Business Analysis
4 3 (15.79%) E-Commerce
5 2 (10.53%) Continuous Improvement
5 2 (10.53%) Customer Insight
5 2 (10.53%) Master Data Management
5 2 (10.53%) Predictive Modelling
5 2 (10.53%) Data Protection
5 2 (10.53%) Data Modelling
5 2 (10.53%) CRM
5 2 (10.53%) PRINCE2
5 2 (10.53%) Project Management
5 2 (10.53%) B2B
5 2 (10.53%) Data Security
5 2 (10.53%) Stakeholder Management
5 2 (10.53%) Digital Marketing
5 2 (10.53%) Operations Research
Programming Languages
1 6 (31.58%) Java
2 3 (15.79%) C
3 2 (10.53%) SQL
Qualifications
1 4 (21.05%) Degree
2 2 (10.53%) CTC Cleared
2 2 (10.53%) Security Cleared
Quality Assurance & Compliance
1 2 (10.53%) QA
System Software
1 4 (21.05%) Apache ZooKeeper
2 1 (5.263%) Terminal Services
Vendors
1 1 (5.263%) DataFlux
1 1 (5.263%) ATG
1 1 (5.263%) JBoss