The table below looks at the statistics for Customer Intelligence skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Customer Intelligence
Rank 599 591 563
Rank change year-on-year
-8 -28
Contract jobs citing Customer Intelligence 1 8 4
As % of all contract IT jobs located in the UK 0.002% 0.015% 0.008%
As % of the Processes & Methodologies category 0.002% 0.020% 0.011%
Number of daily rates quoted 1 7 3
Average daily rate
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£600 £400 £375
Average daily rate % change year-on-year
+50.00% +6.66%
UK excluding London average daily rate - £321 -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
43473 40914 36692
As % of all contract IT jobs located in the UK 77.49% 75.97% 74.58%
Number of daily rates quoted 28028 25608 22030
Average daily rate £413 £400 £413
Average daily rate % change year-on-year
+3.12% -3.03%
90% offered a daily rate of more than £288 £275 £273
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 1161 1201 1086
Average hourly rate £28.00 £27.50 £30.00
Average hourly rate % change year-on-year
+1.81% -8.33%
90% offered a hourly rate of more than £12.35 £13.00 £13.00
10% offered a hourly rate of more than £50.00 £47.50 £47.50
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Customer Intelligence
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Intelligence within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the UK

Customer Intelligence
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence within the UK.

Customer Intelligence Daily Rate Trend in the UK

Customer Intelligence
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Intelligence within the UK.

Customer Intelligence Hourly Rate Trend in the UK

Customer Intelligence
Top 2 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 1 £600 +41.17%
England -17 1 £600 +50.00%

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 30 June 2015, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 5 (62.50%) Finance
2 3 (37.50%) Agile Software Development
3 2 (25.00%) Billing
3 2 (25.00%) Adobe Illustrator
3 2 (25.00%) eTOM
3 2 (25.00%) Process Management
3 2 (25.00%) HTML
3 2 (25.00%) JavaScript
3 2 (25.00%) Photoshop
3 2 (25.00%) CSS
3 2 (25.00%) ITIL
3 2 (25.00%) Broadband
3 2 (25.00%) PBX
3 2 (25.00%) Adobe
3 2 (25.00%) Fireworks
3 2 (25.00%) Information Architecture
3 2 (25.00%) Unified Communications
3 2 (25.00%) Business Performance Management
3 2 (25.00%) Human Factors
3 2 (25.00%) jQuery
3 2 (25.00%) Performance Management
3 2 (25.00%) Machine to Machine
3 2 (25.00%) User Experience
3 2 (25.00%) Adobe Creative Suite
3 2 (25.00%) Telecoms
4 1 (12.50%) Logical Data Model
4 1 (12.50%) Target Operating Model
4 1 (12.50%) Product Management
4 1 (12.50%) Video Conferencing
4 1 (12.50%) Usability Testing

Customer Intelligence
Top Related IT Skills by Category

For the 6 months to 30 June 2015, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Applications
1 2 (25.00%) Photoshop
1 2 (25.00%) Fireworks
1 2 (25.00%) Adobe Illustrator
1 2 (25.00%) Adobe Creative Suite
2 1 (12.50%) MS PowerPoint
Communications & Networking
1 2 (25.00%) Broadband
1 2 (25.00%) PBX
1 2 (25.00%) Unified Communications
Database & Business Intelligence
1 1 (12.50%) SQL Server
1 1 (12.50%) Data Warehouse
1 1 (12.50%) SQL Server Integration Services
1 1 (12.50%) SQL Server Analysis Services
1 1 (12.50%) Big Data
Development Applications
1 1 (12.50%) Dreamweaver
General
1 5 (62.50%) Finance
2 2 (25.00%) Billing
2 2 (25.00%) Telecoms
3 1 (12.50%) Marketing
3 1 (12.50%) Advertising
Job Titles
1 4 (50.00%) Designer
2 2 (25.00%) Senior Designer
2 2 (25.00%) Senior UX Designer
2 2 (25.00%) Analyst
2 2 (25.00%) UX Designer
3 1 (12.50%) Service Analyst
3 1 (12.50%) Technical Manager
3 1 (12.50%) Product Manager
3 1 (12.50%) MI Analyst
3 1 (12.50%) Technical Product Manager
3 1 (12.50%) Architect
3 1 (12.50%) Project Manager
3 1 (12.50%) Business Analyst
Libraries, Frameworks & Software Standards
1 2 (25.00%) HTML
1 2 (25.00%) CSS
1 2 (25.00%) jQuery
2 1 (12.50%) HTML5
2 1 (12.50%) CSS3
2 1 (12.50%) AngularJS
Miscellaneous
1 2 (25.00%) Human Factors
1 2 (25.00%) Machine to Machine
1 2 (25.00%) User Experience
2 1 (12.50%) Video Conferencing
Processes & Methodologies
1 3 (37.50%) Agile Software Development
2 2 (25.00%) eTOM
2 2 (25.00%) Process Management
2 2 (25.00%) ITIL
2 2 (25.00%) Business Performance Management
2 2 (25.00%) Performance Management
2 2 (25.00%) Information Architecture
3 1 (12.50%) Data Governance
3 1 (12.50%) Customer Insight
3 1 (12.50%) Logical Data Model
3 1 (12.50%) Target Operating Model
3 1 (12.50%) Product Management
3 1 (12.50%) Usability Testing
3 1 (12.50%) E-Commerce
3 1 (12.50%) Data Modelling
3 1 (12.50%) ETL
3 1 (12.50%) Stakeholder Management
3 1 (12.50%) Scrum
3 1 (12.50%) Statistical Analysis
Programming Languages
1 2 (25.00%) JavaScript
2 1 (12.50%) SQL
Vendors
1 2 (25.00%) Adobe
2 1 (12.50%) BT
2 1 (12.50%) Cisco