The first table below looks at the demand for Customer Intelligence skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Customer Intelligence
Rank 590 564 580
Rank change year-on-year
-26 +16
Contract jobs citing Customer Intelligence 3 4 4
As % of all contract IT jobs located in the UK 0.005% 0.008% 0.007%
As % of the Processes & Methodologies category 0.007% 0.011% 0.010%
Number of daily rates quoted 3 3 3
Average daily rate
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£325 £375 £400
Average daily rate % change year-on-year
-13.33% -6.25%
UK excluding London average daily rate £321 £375 -
% change year-on-year
-14.33% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
40505 37197 40742
As % of all contract IT jobs located in the UK 74.09% 72.90% 70.42%
Number of daily rates quoted 25086 22561 23430
Average daily rate £400 £403 £400
Average daily rate % change year-on-year
-0.62% +0.62%
90% offered a daily rate of more than £275 £270 £268
10% offered a daily rate of more than £560 £575 £575
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 1158 1066 1445
Average hourly rate £25.00 £30.00 £30.56
Average hourly rate % change year-on-year
-16.66% -1.83%
90% offered a hourly rate of more than £12.54 £12.50 £13.42
10% offered a hourly rate of more than £47.50 £48.84 £47.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%

Customer Intelligence
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Intelligence within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the UK

Customer Intelligence
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence within the UK.

Customer Intelligence Daily Rate Trend in the UK

Customer Intelligence
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Intelligence within the UK.

Customer Intelligence Hourly Rate Trend in the UK

Customer Intelligence
Top 18 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 3 £325 -13.33% 3
London +1 1 £400 +10.34% 1
City of London - 1 £400 -
South East - 1 £318 - 1
West Midlands - 1 £325 -
Basildon - - - -
Cambridge - - - -
Scotland - - - -
East of England - - - -
Milton Keynes - - - - 1
Newbury - - - -
Twickenham - - - -
Berkshire - - - -
Buckinghamshire - - - - 1
Cambridgeshire - - - -
Essex - - - -
Warwickshire - - - -
West Lothian - - - -

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 8 (66.67%) Marketing
2 6 (50.00%) SQL
2 6 (50.00%) Oracle
2 6 (50.00%) Analytics
2 6 (50.00%) Data Analysis
3 5 (41.67%) Relational Database
3 5 (41.67%) SAS
4 4 (33.33%) PL/SQL
4 4 (33.33%) Data Warehouse
4 4 (33.33%) Business Objects
4 4 (33.33%) Data Mapping
4 4 (33.33%) Email Marketing
5 3 (25.00%) Business Intelligence
6 2 (16.67%) SPSS
6 2 (16.67%) Finance
6 2 (16.67%) Stakeholder Management
6 2 (16.67%) Predictive Modelling
6 2 (16.67%) Statistics
6 2 (16.67%) Retail
7 1 (8.33%) Microsoft Analysis Services
7 1 (8.33%) SQL Server Reporting Services
7 1 (8.33%) Operations Research
7 1 (8.33%) MS PowerPoint
7 1 (8.33%) Degree
7 1 (8.33%) Direct Marketing
7 1 (8.33%) Mathematics
7 1 (8.33%) SQL Server Analysis Services
7 1 (8.33%) Dimensional Modelling
7 1 (8.33%) Base SAS
7 1 (8.33%) Data Migration

Customer Intelligence
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Application Platforms
1 5 (41.67%) SAS
2 1 (8.33%) WebSphere
2 1 (8.33%) SharePoint
Applications
1 2 (16.67%) SPSS
2 1 (8.33%) MS PowerPoint
2 1 (8.33%) MS Office
2 1 (8.33%) MS Excel
Database & Business Intelligence
1 5 (41.67%) Relational Database
2 4 (33.33%) Data Warehouse
3 1 (8.33%) RDBMS
3 1 (8.33%) Microsoft Analysis Services
3 1 (8.33%) SQL Server Reporting Services
3 1 (8.33%) SQL Server Analysis Services
3 1 (8.33%) Base SAS
3 1 (8.33%) SQL Server
Development Applications
1 1 (8.33%) Ant
1 1 (8.33%) Eclipse
General
1 8 (66.67%) Marketing
2 2 (16.67%) Retail
2 2 (16.67%) Finance
3 1 (8.33%) Publishing
3 1 (8.33%) Banking
Job Titles
1 7 (58.33%) Analyst
2 5 (41.67%) Data Analyst
3 4 (33.33%) Developer
4 3 (25.00%) Marketing Analyst
4 3 (25.00%) Marketing Data Analyst
5 2 (16.67%) Analyst Developer
6 1 (8.33%) Systems Developer
6 1 (8.33%) SAS Developer
6 1 (8.33%) SAS Analyst
6 1 (8.33%) Business Intelligence Analyst
6 1 (8.33%) SAS Administrator
6 1 (8.33%) Architect
6 1 (8.33%) Administrator
6 1 (8.33%) Customer Analyst
6 1 (8.33%) SAS Data Analyst
Libraries, Frameworks & Software Standards
1 1 (8.33%) J2EE
1 1 (8.33%) JSP
1 1 (8.33%) Servlets
Miscellaneous
1 2 (16.67%) Statistics
2 1 (8.33%) Mathematics
2 1 (8.33%) Visualisation
Operating Systems
1 1 (8.33%) AIX
Processes & Methodologies
1 6 (50.00%) Data Analysis
1 6 (50.00%) Analytics
2 4 (33.33%) Email Marketing
2 4 (33.33%) Data Mapping
3 3 (25.00%) Business Intelligence
4 2 (16.67%) Predictive Modelling
4 2 (16.67%) Stakeholder Management
5 1 (8.33%) Business Analytics
5 1 (8.33%) Campaign Management
5 1 (8.33%) Product Management
5 1 (8.33%) Customer Engagement
5 1 (8.33%) Dimensional Modelling
5 1 (8.33%) Data Migration
5 1 (8.33%) Migration
5 1 (8.33%) Operations Research
5 1 (8.33%) Direct Marketing
5 1 (8.33%) OOP
5 1 (8.33%) OO
5 1 (8.33%) E-Commerce
5 1 (8.33%) ETL
Programming Languages
1 6 (50.00%) SQL
2 4 (33.33%) PL/SQL
Qualifications
1 1 (8.33%) Degree
Vendors
1 6 (50.00%) Oracle
2 4 (33.33%) Business Objects
3 1 (8.33%) ATG
3 1 (8.33%) Tableau