The table below looks at the statistics for Customer Intelligence skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Intelligence
Rank 593 569 593
Rank change year-on-year
-24 +24
Contract jobs citing Customer Intelligence 2 9 4
As % of all contract IT jobs located in the UK 0.004% 0.017% 0.007%
As % of the Processes & Methodologies category 0.005% 0.023% 0.010%
Number of daily rates quoted 2 9 3
Average daily rate
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£359 £375 £400
Average daily rate % change year-on-year
-4.33% -6.25%
UK excluding London average daily rate £318 £375 -
% change year-on-year
-15.33% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised across the UK.

Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41835 39073 41091
As % of all contract IT jobs located in the UK 74.23% 73.30% 70.94%
Number of daily rates quoted 25909 24001 23803
Average daily rate £410 £400 £400
Average daily rate % change year-on-year
+2.50% -
90% offered a daily rate of more than £275 £270 £265
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1148 1055 1460
Average hourly rate £23.00 £27.97 £31.00
Average hourly rate % change year-on-year
-17.76% -9.77%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £50.00 £46.00 £45.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Customer Intelligence
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Intelligence within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the UK

Customer Intelligence
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence within the UK.

Customer Intelligence Daily Rate Trend in the UK

Customer Intelligence
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Intelligence within the UK.

Customer Intelligence Hourly Rate Trend in the UK

Customer Intelligence
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -33 2 £359 -4.33% 3
City of London +30 1 £400 -11.11%
London +8 1 £400 +3.22% 1
South East - 1 £318 -
Basildon - - - -
North West - - - - 2
East of England - - - -
Manchester - - - - 2
Milton Keynes - - - -
Newbury - - - -
Twickenham - - - -
Berkshire - - - -
Buckinghamshire - - - -
Essex - - - -

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 7 (63.64%) Marketing
2 6 (54.55%) SQL
2 6 (54.55%) Oracle
3 5 (45.45%) Data Analysis
3 5 (45.45%) Analytics
3 5 (45.45%) Relational Database
4 4 (36.36%) Data Mapping
4 4 (36.36%) Email Marketing
4 4 (36.36%) PL/SQL
4 4 (36.36%) Business Objects
4 4 (36.36%) Data Warehouse
4 4 (36.36%) SAS
5 3 (27.27%) Business Intelligence
6 2 (18.18%) Predictive Modelling
6 2 (18.18%) Statistics
6 2 (18.18%) SPSS
6 2 (18.18%) Retail
6 2 (18.18%) Finance
6 2 (18.18%) Stakeholder Management
7 1 (9.09%) ATG
7 1 (9.09%) Publishing
7 1 (9.09%) Migration
7 1 (9.09%) Microsoft Analysis Services
7 1 (9.09%) SQL Server Reporting Services
7 1 (9.09%) Banking
7 1 (9.09%) RDBMS
7 1 (9.09%) Eclipse
7 1 (9.09%) E-Commerce
7 1 (9.09%) ETL
7 1 (9.09%) JSP

Customer Intelligence
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Application Platforms
1 4 (36.36%) SAS
2 1 (9.09%) SharePoint
2 1 (9.09%) WebSphere
Applications
1 2 (18.18%) SPSS
Database & Business Intelligence
1 5 (45.45%) Relational Database
2 4 (36.36%) Data Warehouse
3 1 (9.09%) Microsoft Analysis Services
3 1 (9.09%) SQL Server Reporting Services
3 1 (9.09%) RDBMS
3 1 (9.09%) SQL Server
3 1 (9.09%) SQL Server Analysis Services
3 1 (9.09%) Base SAS
Development Applications
1 1 (9.09%) Eclipse
1 1 (9.09%) Ant
General
1 7 (63.64%) Marketing
2 2 (18.18%) Retail
2 2 (18.18%) Finance
3 1 (9.09%) Publishing
3 1 (9.09%) Banking
Job Titles
1 6 (54.55%) Analyst
2 4 (36.36%) Developer
2 4 (36.36%) Data Analyst
3 3 (27.27%) Marketing Analyst
3 3 (27.27%) Marketing Data Analyst
4 2 (18.18%) Analyst Developer
5 1 (9.09%) Administrator
5 1 (9.09%) Business Intelligence Analyst
5 1 (9.09%) Systems Developer
5 1 (9.09%) SAS Developer
5 1 (9.09%) Architect
5 1 (9.09%) SAS Administrator
5 1 (9.09%) Customer Analyst
Libraries, Frameworks & Software Standards
1 1 (9.09%) JSP
1 1 (9.09%) Servlets
1 1 (9.09%) J2EE
Miscellaneous
1 2 (18.18%) Statistics
2 1 (9.09%) Mathematics
2 1 (9.09%) Visualisation
Operating Systems
1 1 (9.09%) AIX
Processes & Methodologies
1 5 (45.45%) Data Analysis
1 5 (45.45%) Analytics
2 4 (36.36%) Data Mapping
2 4 (36.36%) Email Marketing
3 3 (27.27%) Business Intelligence
4 2 (18.18%) Predictive Modelling
4 2 (18.18%) Stakeholder Management
5 1 (9.09%) Migration
5 1 (9.09%) E-Commerce
5 1 (9.09%) ETL
5 1 (9.09%) OOP
5 1 (9.09%) OO
5 1 (9.09%) Operations Research
5 1 (9.09%) Data Migration
5 1 (9.09%) Product Management
5 1 (9.09%) Business Analytics
5 1 (9.09%) Campaign Management
Programming Languages
1 6 (54.55%) SQL
2 4 (36.36%) PL/SQL
Qualifications
1 1 (9.09%) Degree
Vendors
1 6 (54.55%) Oracle
2 4 (36.36%) Business Objects
3 1 (9.09%) ATG
3 1 (9.09%) Tableau