The first table below looks at the demand for Customer Intelligence skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Customer Intelligence
Rank 579 539 569
Rank change year-on-year
-40 +30
Contract jobs citing Customer Intelligence 9 17 16
As % of all contract IT jobs located in the UK 0.016% 0.036% 0.026%
As % of the Processes & Methodologies category 0.022% 0.049% 0.038%
Number of daily rates quoted 7 13 13
Average daily rate £425 £425 £275
Average daily rate % change year-on-year
- +54.54%
UK excluding London average daily rate £488 £406 £275
% change year-on-year
+20.00% +47.72%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Processes & Methodologies Category
UK
Contract IT job ads with a match in the
Processes & Methodologies category
41318 34649 42090
As % of all contract IT jobs located in the UK 73.34% 72.50% 69.43%
Number of daily rates quoted 25663 20657 24013
Average daily rate £400 £405 £410
Average daily rate % change year-on-year
-1.23% -1.21%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £563 £575 £588
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 1168 1064 1437
Average hourly rate £28.49 £32.00 £27.50
Average hourly rate % change year-on-year
-10.98% +16.36%
90% offered a hourly rate of more than £12.49 £13.50 £13.00
10% offered a hourly rate of more than £52.50 £54.00 £45.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%

Customer Intelligence
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Customer Intelligence within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in the UK

Customer Intelligence
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence within the UK.

Customer Intelligence Daily Rate Trend in the UK

Customer Intelligence
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Intelligence within the UK over the 3 months to 17 April 2014.

Customer Intelligence Daily Rate Histogram in the UK

Customer Intelligence
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Intelligence within the UK.

Customer Intelligence Hourly Rate Trend in the UK

Customer Intelligence
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Intelligence within the UK over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -43 9 £425 - 3
London -42 7 £425 - 2
East of England - 1 £650 -
Essex - - - -
Basildon - - - -

Customer Intelligence
Top 30 Related IT Skills

For the 6 months to 17 April 2014, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 13 (48.15%) SQL
2 11 (40.74%) E-Commerce
2 11 (40.74%) Marketing
2 11 (40.74%) Analytics
3 9 (33.33%) Relational Database
3 9 (33.33%) Oracle
4 8 (29.63%) Ant
4 8 (29.63%) J2EE
4 8 (29.63%) ATG
5 7 (25.93%) Content Management
5 7 (25.93%) Retail
5 7 (25.93%) SAS
6 6 (22.22%) Java
6 6 (22.22%) Agile Software Development
6 6 (22.22%) Social Media
7 5 (18.52%) Campaign Management
7 5 (18.52%) Predictive Modelling
7 5 (18.52%) Data Analysis
7 5 (18.52%) JSP
7 5 (18.52%) Servlets
7 5 (18.52%) Eclipse
7 5 (18.52%) OOP
7 5 (18.52%) OO
8 4 (14.81%) Data Warehouse
8 4 (14.81%) Business Intelligence
8 4 (14.81%) PL/SQL
8 4 (14.81%) Business Objects
8 4 (14.81%) Statistics
8 4 (14.81%) Email Marketing
8 4 (14.81%) Data Mapping

Customer Intelligence
Top Related IT Skills by Category

For the 6 months to 17 April 2014, IT contractor jobs within the UK citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Application Platforms
1 7 (25.93%) SAS
2 1 (3.70%) WebSphere
Applications
1 2 (7.41%) SPSS
2 1 (3.70%) MS PowerPoint
2 1 (3.70%) FastStats
2 1 (3.70%) MS Office
2 1 (3.70%) MS Excel
Cloud Services
1 3 (11.11%) SaaS
Communications & Networking
1 3 (11.11%) SMS
1 3 (11.11%) Internet
Database & Business Intelligence
1 9 (33.33%) Relational Database
2 4 (14.81%) Data Warehouse
3 1 (3.70%) RDBMS
Development Applications
1 8 (29.63%) Ant
2 5 (18.52%) Eclipse
3 3 (11.11%) Subversion
3 3 (11.11%) Maven
General
1 11 (40.74%) Marketing
2 7 (25.93%) Retail
3 3 (11.11%) Games
4 1 (3.70%) Publishing
Job Titles
1 16 (59.26%) Analyst
2 7 (25.93%) Business Analyst
2 7 (25.93%) Data Analyst
3 6 (22.22%) Developer
4 5 (18.52%) Architect
5 3 (11.11%) Marketing Data Analyst
5 3 (11.11%) Marketing Analyst
6 2 (7.41%) Customer Analyst
6 2 (7.41%) Analyst Developer
7 1 (3.70%) Systems Developer
7 1 (3.70%) SAS Analyst
7 1 (3.70%) SAS Administrator
7 1 (3.70%) Solutions Architect
7 1 (3.70%) Administrator
7 1 (3.70%) SAS Data Analyst
Libraries, Frameworks & Software Standards
1 8 (29.63%) J2EE
2 5 (18.52%) JSP
2 5 (18.52%) Servlets
3 3 (11.11%) SOAP
3 3 (11.11%) Web Services
3 3 (11.11%) XML
3 3 (11.11%) XSD
3 3 (11.11%) XSL
3 3 (11.11%) WSDL
3 3 (11.11%) RESTful
3 3 (11.11%) HTML
Miscellaneous
1 6 (22.22%) Social Media
2 4 (14.81%) Statistics
3 3 (11.11%) iPad
4 1 (3.70%) Mathematics
4 1 (3.70%) Visualisation
Operating Systems
1 1 (3.70%) AIX
Processes & Methodologies
1 11 (40.74%) E-Commerce
1 11 (40.74%) Analytics
2 7 (25.93%) Content Management
3 6 (22.22%) Agile Software Development
4 5 (18.52%) OOP
4 5 (18.52%) OO
4 5 (18.52%) Data Analysis
4 5 (18.52%) Campaign Management
4 5 (18.52%) Predictive Modelling
5 4 (14.81%) Customer Engagement
5 4 (14.81%) Email Marketing
5 4 (14.81%) Data Mapping
5 4 (14.81%) Business Intelligence
6 3 (11.11%) TDD
6 3 (11.11%) ERP
6 3 (11.11%) Continuous Integration
6 3 (11.11%) Business Analysis
6 3 (11.11%) Stakeholder Engagement
7 2 (7.41%) Stakeholder Management
7 2 (7.41%) Statistical Modelling
Programming Languages
1 13 (48.15%) SQL
2 6 (22.22%) Java
3 4 (14.81%) PL/SQL
Qualifications
1 1 (3.70%) Degree
Vendors
1 9 (33.33%) Oracle
2 8 (29.63%) ATG
3 4 (14.81%) Business Objects
4 3 (11.11%) Perforce
4 3 (11.11%) Endeca
5 2 (7.41%) Omniture
5 2 (7.41%) Tableau
6 1 (3.70%) Unica
6 1 (3.70%) Alterian