The first table below looks at the demand for ServiceCenter skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ServiceCenter over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 832 864 826
Rank change year-on-year
+32 -38
Permanent jobs citing ServiceCenter 28 23 45
As % of all permanent IT jobs located in the UK 0.026% 0.019% 0.037%
As % of the Systems Management category 0.464% 0.401% 0.794%
Number of salaries quoted 22 22 30
Average salary £25,000 £43,500 £40,000
Average salary % change year-on-year
-42.52% +8.75%
90% offered a salary of more than £17,000 £25,100 £22,000
10% offered a salary of more than £29,850 £69,500 £52,500
UK excluding London average salary £24,000 £26,000 £30,000
% change year-on-year
-7.69% -13.33%
All Systems Management
UK
Permanent IT job ads with a match in the
Systems Management category
6036 5738 5664
As % of all permanent IT jobs located in the UK 5.556% 4.735% 4.641%
Number of salaries quoted 4676 4770 4485
Average salary £45,000 £44,800 £42,500
Average salary % change year-on-year
+0.44% +5.41%
90% offered a salary of more than £30,000 £29,500 £30,000
10% offered a salary of more than £65,000 £61,500 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend

ServiceCenter
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter within the UK.

ServiceCenter Salary Trend

ServiceCenter
Salary Histogram

This chart provides a salary histogram for IT jobs citing ServiceCenter over the 3 months to 21 May 2013 within the UK.

ServiceCenter Salary Histogram

ServiceCenter
Top 22 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +7 21 £24,000 -44.82%
South East -2 7 £24,000 -45.76%
Wales - 7 £27,500 -
South Wales - 7 £27,500 -
Berkshire +13 6 £24,000 -56.36%
Reading +4 6 £24,000 -56.36%
Cardiff - 6 £27,500 -
London +23 5 £31,000 -37.37%
Leeds - 5 £17,000 -
Yorkshire - 5 £17,000 -
West Yorkshire - 5 £17,000 -
East of England +9 3 £28,500 +18.75%
Hertfordshire - 3 £28,500 -
Watford - 3 £28,500 -
City of London - 2 £31,000 -
Kent -22 1 - -
East Midlands - 1 £20,000 -
Nottinghamshire - 1 £20,000 -
West Malling - 1 - -
Nottingham - 1 £20,000 -
Caerphilly - 1 - -
Bromley - 1 £26,000 -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceCenter.

1 63 (82.89%) HP
2 53 (69.74%) Windows
3 33 (43.42%) ITIL
3 33 (43.42%) MS Excel
4 31 (40.79%) Windows XP
4 31 (40.79%) MS Exchange
5 29 (38.16%) Microsoft
6 27 (35.53%) Active Directory
6 27 (35.53%) Windows 7
7 26 (34.21%) Remedy
8 23 (30.26%) Cisco
9 21 (27.63%) Dell
10 20 (26.32%) Finance
11 17 (22.37%) Blackberry
11 17 (22.37%) Banking
11 17 (22.37%) MS PowerPoint
12 16 (21.05%) Blackberry Enterprise Server
12 16 (21.05%) Firewall
12 16 (21.05%) Cisco Certification
12 16 (21.05%) CCNA
13 15 (19.74%) Oracle
13 15 (19.74%) Change Management
13 15 (19.74%) Hedge funds
14 14 (18.42%) VMware
15 13 (17.11%) VPN
15 13 (17.11%) DNS
15 13 (17.11%) Peregrine
16 12 (15.79%) MS Office
16 12 (15.79%) Windows Server 2003
17 11 (14.47%) TELNET

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Development
1 4 (5.263%) Middleware
Application Platforms
1 31 (40.79%) MS Exchange
2 16 (21.05%) Blackberry Enterprise Server
3 5 (6.579%) Exchange Server 2007
4 4 (5.263%) WebLogic
4 4 (5.263%) Exchange Server 2010
5 3 (3.947%) Exchange Server 2003
6 1 (1.316%) Rendezvous
Applications
1 33 (43.42%) MS Excel
2 17 (22.37%) MS PowerPoint
3 12 (15.79%) MS Office
Business Applications
1 7 (9.211%) Oracle EBS
2 4 (5.263%) BASE24
Communications & Networking
1 16 (21.05%) Firewall
2 13 (17.11%) VPN
2 13 (17.11%) DNS
3 11 (14.47%) TELNET
4 9 (11.84%) Broadband
4 9 (11.84%) Ethernet
4 9 (11.84%) SNMP
4 9 (11.84%) MPLS
4 9 (11.84%) OSPF
4 9 (11.84%) VPLS
4 9 (11.84%) Wireshark
5 6 (7.895%) TCP/IP
6 5 (6.579%) VoIP
6 5 (6.579%) SAN
7 3 (3.947%) NAS
7 3 (3.947%) LAN
8 2 (2.632%) DHCP
8 2 (2.632%) WAN
8 2 (2.632%) Internet
8 2 (2.632%) Network Security
Database & Business Intelligence
1 7 (9.211%) SQLPlus
1 7 (9.211%) Oracle Reports
2 4 (5.263%) Oracle 10g
2 4 (5.263%) Oracle 11g
3 1 (1.316%) SQL Server
Development Applications
1 7 (9.211%) ProC
2 1 (1.316%) JIRA
General
1 20 (26.32%) Finance
2 17 (22.37%) Banking
3 9 (11.84%) Telecoms
4 2 (2.632%) Military
4 2 (2.632%) Electronics
4 2 (2.632%) Investment Banking
5 1 (1.316%) Front Office
Job Titles
1 40 (52.63%) Analyst
2 23 (30.26%) Support Analyst
3 14 (18.42%) Desktop Support
3 14 (18.42%) Service Analyst
3 14 (18.42%) 2nd Line Support
4 13 (17.11%) Desktop Support Analyst
4 13 (17.11%) Desktop Analyst
5 12 (15.79%) 2nd Line Support Analyst
5 12 (15.79%) Service Desk Analyst
6 10 (13.16%) NOC Engineer
7 9 (11.84%) Support Engineer
8 7 (9.211%) Oracle Analyst
8 7 (9.211%) Oracle Support Analyst
8 7 (9.211%) 1st Line Support Engineer
8 7 (9.211%) 1st Line Support
9 6 (7.895%) Financial Analyst
10 5 (6.579%) Service Support Manager
10 5 (6.579%) Technical Manager
10 5 (6.579%) Support Manager
10 5 (6.579%) Service Manager
Miscellaneous
1 17 (22.37%) Blackberry
2 15 (19.74%) Hedge funds
3 4 (5.263%) Management Information System
4 2 (2.632%) Chip and PIN
4 2 (2.632%) Cloud Computing
5 1 (1.316%) Symmetrix DMX
5 1 (1.316%) CLARiiON
5 1 (1.316%) Symmetrix
5 1 (1.316%) EMC Centera
5 1 (1.316%) Equities
Operating Systems
1 53 (69.74%) Windows
2 31 (40.79%) Windows XP
3 27 (35.53%) Windows 7
4 12 (15.79%) Windows Server 2003
5 10 (13.16%) Windows Server 2008
5 10 (13.16%) Solaris
6 9 (11.84%) Linux
7 5 (6.579%) Windows Vista
7 5 (6.579%) UNIX
8 3 (3.947%) Windows 2000
9 2 (2.632%) HPUX
9 2 (2.632%) Mac OS
10 1 (1.316%) AIX
10 1 (1.316%) VMS
Processes & Methodologies
1 33 (43.42%) ITIL
2 15 (19.74%) Change Management
3 11 (14.47%) Service Management
4 7 (9.211%) User Acceptance Testing
4 7 (9.211%) System Testing
5 6 (7.895%) Service Delivery
6 5 (6.579%) Problem Management
6 5 (6.579%) Network Management
7 4 (5.263%) Capacity Management
7 4 (5.263%) Performance Improvement
8 3 (3.947%) Incident Management
9 2 (2.632%) Time Management
9 2 (2.632%) Project Planning
9 2 (2.632%) Asset Management
9 2 (2.632%) Root Cause Analysis
10 1 (1.316%) Infrastructure Management
10 1 (1.316%) Operations Management
10 1 (1.316%) Performance Management
10 1 (1.316%) Investment Management
10 1 (1.316%) Continuous Improvement
Programming Languages
1 10 (13.16%) SQL
2 7 (9.211%) PL/SQL
3 4 (5.263%) Java
4 3 (3.947%) Perl
5 2 (2.632%) Shell Script
6 1 (1.316%) JavaScript
6 1 (1.316%) Python
Qualifications
1 16 (21.05%) Cisco Certification
1 16 (21.05%) CCNA
2 9 (11.84%) Degree
3 7 (9.211%) CCENT
4 4 (5.263%) Microsoft Certification
5 3 (3.947%) A+ Certification
6 2 (2.632%) ITIL Certification
6 2 (2.632%) MCP
6 2 (2.632%) Server+ Certification
6 2 (2.632%) Security Cleared
6 2 (2.632%) MCDST
6 2 (2.632%) MCITP
Quality Assurance & Compliance
1 9 (11.84%) SLA
System Software
1 27 (35.53%) Active Directory
2 9 (11.84%) vSphere
3 6 (7.895%) VMware Infrastructure
4 2 (2.632%) Terminal Services
5 1 (1.316%) SRDF
5 1 (1.316%) VMware ESX
Systems Management
1 7 (9.211%) Splunk
1 7 (9.211%) CiscoWorks
2 6 (7.895%) DameWare
3 5 (6.579%) NetBackup
3 5 (6.579%) OpenView
4 3 (3.947%) SCCM
4 3 (3.947%) Backup Exec
5 2 (2.632%) Tivoli Storage Manager
5 2 (2.632%) EMC NetWorker
5 2 (2.632%) WSUS
6 1 (1.316%) OVSD
6 1 (1.316%) EMC TimeFinder
6 1 (1.316%) EMC Navisphere
6 1 (1.316%) Tivoli
Vendors
1 63 (82.89%) HP
2 29 (38.16%) Microsoft
3 26 (34.21%) Remedy
4 23 (30.26%) Cisco
5 21 (27.63%) Dell
6 15 (19.74%) Oracle
7 14 (18.42%) VMware
8 13 (17.11%) Peregrine
9 11 (14.47%) Brocade
10 9 (11.84%) Citrix
10 9 (11.84%) Juniper
10 9 (11.84%) Nimsoft
10 9 (11.84%) Foundry
11 6 (7.895%) Symantec
11 6 (7.895%) Novell
11 6 (7.895%) Bomgar
12 5 (6.579%) NetApp
13 4 (5.263%) Apple
14 3 (3.947%) Toshiba
14 3 (3.947%) EMC