The first table below looks at the demand for ServiceCenter skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited ServiceCenter over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 892 837 890
Rank change year-on-year
-55 +53
Permanent jobs citing ServiceCenter 27 37 22
As % of all permanent IT jobs located in the UK 0.022% 0.033% 0.018%
As % of the Systems Management category 0.37% 0.59% 0.36%
Number of salaries quoted 23 32 21
Average salary £25,000 £28,750 £55,000
Average salary % change year-on-year
-13.04% -47.72%
90% offered a salary of more than £23,500 £22,150 £24,000
10% offered a salary of more than £37,500 £76,600 £70,000
UK excluding London average salary £23,500 £28,500 £26,000
% change year-on-year
-17.54% +9.61%
Systems Management Category
UK
Permanent IT job ads with a match in the
Systems Management category
7232 6306 6080
As % of all permanent IT jobs located in the UK 5.97% 5.67% 4.84%
Number of salaries quoted 5746 4827 5047
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £29,000 £32,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £41,500 £42,500 £40,000
% change year-on-year
-2.35% +6.25%

ServiceCenter
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing ServiceCenter within the UK as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the UK

ServiceCenter
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceCenter within the UK.

ServiceCenter Salary Trend in the UK

ServiceCenter
Salary Histogram

This chart provides a salary histogram for IT jobs citing ServiceCenter over the 3 months to 17 April 2014 within the UK.

ServiceCenter Salary Histogram in the UK

ServiceCenter
Top 14 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ServiceCenter within the UK over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -42 25 £25,000 -13.04% 1
London -49 11 £25,000 -24.24% 1
Surrey +10 8 £23,500 +6.81%
South East -15 8 £23,500 -2.08%
Bedfordshire -16 3 £37,500 -52.53%
East of England -29 3 £37,500 +25.00%
Luton - 3 £37,500 -
Yorkshire -31 2 £19,625 +15.44%
West Yorkshire -34 2 £19,625 +15.44%
Edinburgh - 2 - -
Scotland - 2 - -
Leeds -26 1 £20,250 +19.11%
Manchester - 1 - -
North West - 1 - -

ServiceCenter
Top 30 Related IT Skills

For the 6 months to 17 April 2014, IT jobs within the UK citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceCenter.

1 35 (85.37%) Windows
2 29 (70.73%) HP
3 23 (56.10%) Finance
3 23 (56.10%) Active Directory
4 21 (51.22%) Microsoft
4 21 (51.22%) MS Exchange
5 18 (43.90%) MS Excel
5 18 (43.90%) Citrix
5 18 (43.90%) Windows 7
6 17 (41.46%) ITIL
6 17 (41.46%) Windows XP
7 16 (39.02%) Exchange Server 2007
8 15 (36.59%) VoIP
9 14 (34.15%) SCCM
10 13 (31.71%) Peregrine
11 12 (29.27%) WAN
11 12 (29.27%) LAN
11 12 (29.27%) Oracle
12 11 (26.83%) Cisco
12 11 (26.83%) OpenView
12 11 (26.83%) Telecoms
13 10 (24.39%) VPN
14 9 (21.95%) TCP/IP
15 8 (19.51%) MS Office
15 8 (19.51%) MCSA
15 8 (19.51%) Microsoft Certification
15 8 (19.51%) JD Edwards
15 8 (19.51%) Remedy
15 8 (19.51%) Network Security
16 7 (17.07%) Degree

ServiceCenter
Top Related IT Skills by Category

For the 6 months to 17 April 2014, IT jobs within the UK citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 21 (51.22%) MS Exchange
2 16 (39.02%) Exchange Server 2007
3 7 (17.07%) Exchange Server 2010
3 7 (17.07%) Blackberry Enterprise Server
4 3 (7.32%) GroupWise
5 2 (4.88%) Lync
6 1 (2.44%) SharePoint
6 1 (2.44%) OpenStack
6 1 (2.44%) SharePoint 2010
Applications
1 18 (43.90%) MS Excel
2 8 (19.51%) MS Office
3 6 (14.63%) MS PowerPoint
4 3 (7.32%) Spreadsheet
Business Applications
1 3 (7.32%) Oracle General Ledger
1 3 (7.32%) Oracle EBS R12
1 3 (7.32%) Oracle Payables
1 3 (7.32%) Oracle Receivables
1 3 (7.32%) Oracle Assets
1 3 (7.32%) Oracle Financials
1 3 (7.32%) Oracle EBS
2 1 (2.44%) Remedy ITSM
Communications & Networking
1 15 (36.59%) VoIP
2 12 (29.27%) WAN
2 12 (29.27%) LAN
3 10 (24.39%) VPN
4 9 (21.95%) TCP/IP
5 8 (19.51%) Network Security
6 6 (14.63%) DNS
7 3 (7.32%) Broadband
7 3 (7.32%) DHCP
7 3 (7.32%) Ethernet
7 3 (7.32%) SNMP
7 3 (7.32%) VPLS
7 3 (7.32%) Wireshark
7 3 (7.32%) MPLS
7 3 (7.32%) OSPF
7 3 (7.32%) TELNET
7 3 (7.32%) Firewall
8 2 (4.88%) Wireless
8 2 (4.88%) Unified Communications
9 1 (2.44%) NetScaler
Database & Business Intelligence
1 5 (12.20%) MS Access
2 3 (7.32%) Oracle Discoverer
General
1 23 (56.10%) Finance
2 11 (26.83%) Telecoms
3 7 (17.07%) Retail
4 1 (2.44%) Banking
Job Titles
1 24 (58.54%) Analyst
2 11 (26.83%) Support Analyst
3 8 (19.51%) Service Analyst
3 8 (19.51%) Service Desk Analyst
4 7 (17.07%) 2nd Line Support
5 6 (14.63%) Desktop Support
5 6 (14.63%) Help Desk Support
6 5 (12.20%) 1st Line Support
6 5 (12.20%) Support Engineer
7 4 (9.76%) Administrator
7 4 (9.76%) Systems Administrator
8 3 (7.32%) Network Engineer
8 3 (7.32%) Consultant
8 3 (7.32%) Management Consultant
8 3 (7.32%) Technical Analyst
8 3 (7.32%) NOC Engineer
8 3 (7.32%) Server Analyst
8 3 (7.32%) Oracle Analyst
8 3 (7.32%) Oracle Support Analyst
8 3 (7.32%) Operations Engineer
Libraries, Frameworks & Software Standards
1 3 (7.32%) Web Services
Miscellaneous
1 7 (17.07%) Blackberry
2 5 (12.20%) Management Information System
3 4 (9.76%) Computer Science
4 1 (2.44%) Frameworx
Operating Systems
1 35 (85.37%) Windows
2 18 (43.90%) Windows 7
3 17 (41.46%) Windows XP
4 7 (17.07%) Windows Server 2003
4 7 (17.07%) Windows Server 2008
5 3 (7.32%) AIX
5 3 (7.32%) Solaris
6 2 (4.88%) Windows Vista
7 1 (2.44%) Windows Server 2012
Processes & Methodologies
1 17 (41.46%) ITIL
2 5 (12.20%) Service Delivery
2 5 (12.20%) Incident Management
3 3 (7.32%) User Acceptance Testing
3 3 (7.32%) Configuration Management
3 3 (7.32%) Agile Software Development
3 3 (7.32%) Software Engineering
3 3 (7.32%) OOA/OOD
3 3 (7.32%) OO
3 3 (7.32%) SOA
3 3 (7.32%) Network Management
3 3 (7.32%) CMMI
3 3 (7.32%) Network Monitoring
4 2 (4.88%) Software Distribution
4 2 (4.88%) Problem Management
5 1 (2.44%) Investment Management
5 1 (2.44%) Product Management
5 1 (2.44%) Service Management
5 1 (2.44%) CAD
5 1 (2.44%) ITSM
Programming Languages
1 2 (4.88%) Perl
2 1 (2.44%) C
Qualifications
1 8 (19.51%) MCSA
1 8 (19.51%) Microsoft Certification
2 7 (17.07%) MCDST
2 7 (17.07%) MCITP
2 7 (17.07%) Degree
2 7 (17.07%) MCP
2 7 (17.07%) Security Cleared
3 3 (7.32%) SC Cleared
3 3 (7.32%) CCNA
3 3 (7.32%) Cisco Certification
4 1 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 5 (12.20%) SLA
System Software
1 23 (56.10%) Active Directory
2 7 (17.07%) VMware Infrastructure
3 3 (7.32%) vSphere
4 2 (4.88%) Hyper-V
5 1 (2.44%) XenServer
5 1 (2.44%) VMware ESXi
5 1 (2.44%) vCloud
5 1 (2.44%) KVM
Systems Management
1 14 (34.15%) SCCM
2 11 (26.83%) OpenView
3 6 (14.63%) Backup Exec
4 5 (12.20%) Systems Management Server (SMS)
4 5 (12.20%) SCOM
5 3 (7.32%) Tivoli
6 2 (4.88%) DameWare
7 1 (2.44%) BMC PATROL
7 1 (2.44%) Oracle Enterprise Manager
7 1 (2.44%) Unicenter
Vendors
1 29 (70.73%) HP
2 21 (51.22%) Microsoft
3 18 (43.90%) Citrix
4 13 (31.71%) Peregrine
5 12 (29.27%) Oracle
6 11 (26.83%) Cisco
7 8 (19.51%) JD Edwards
7 8 (19.51%) Remedy
8 7 (17.07%) VMware
8 7 (17.07%) Reuters
8 7 (17.07%) Bloomberg
8 7 (17.07%) Dell
9 5 (12.20%) Fujitsu
10 3 (7.32%) Brocade
10 3 (7.32%) Foundry
10 3 (7.32%) Nimsoft
10 3 (7.32%) Novell
10 3 (7.32%) Business Objects
10 3 (7.32%) Juniper
11 2 (4.88%) Symantec
London
Ampersand Consulting
Salary: £25000 per annum + Benefits
Posted: 15 days ago