The statistics below represent IT contracts advertised across the UK that had Technical Customer Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Technical Customer Support
Rank 639 - 625
Rank change year-on-year
- 0
Contract jobs requiring a Technical Customer Support 2 0 1
As % of all contract IT jobs located in the UK 0.004% - 0.002%
As % of the Job Titles category 0.004% - 0.002%
Number of daily rates quoted 0 0 0
Median daily rate - - -
UK excluding London median daily rate - - -
Number of hourly rates quoted 0 0 1
Median hourly rate - - £16.20
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50897 51337 49774
As % of all contract IT jobs located in the UK 94.77% 94.72% 94.43%
Number of daily rates quoted 33216 31650 30786
Median daily rate £425 £400 £395
Median daily rate % change year-on-year
+6.25% +1.26%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1482 2063 2112
Median hourly rate £18.00 £16.72 £17.00
Median hourly rate % change year-on-year
+7.65% -1.64%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £41.50 £40.00
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Technical Customer Support
Jobs Demand Trend

The demand trend of IT contracts that featured Technical Customer Support in the job title.

Technical Customer Support Jobs Demand Trend in the UK

Technical Customer Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Customer Support within the UK.

Technical Customer Support Daily Rate Trend in the UK

Technical Customer Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Customer Support within the UK.

Technical Customer Support Hourly Rate Trend in the UK

Technical Customer Support
Top 3 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Customer Support within the UK over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 2 - -
South East - 2 - -
England - 2 - - 3

Technical Customer Support Skill Set
Top 12 Related IT Skills

For the 6 months to 25 May 2016, Technical Customer Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Customer Support in the job title.

1 2 (100.00%) MS Office
1 2 (100.00%) Windows
1 2 (100.00%) MS Excel
1 2 (100.00%) SharePoint
1 2 (100.00%) Microsoft
1 2 (100.00%) MS PowerPoint
1 2 (100.00%) French Language
1 2 (100.00%) German Language
1 2 (100.00%) Italian Language
1 2 (100.00%) Spanish Language
1 2 (100.00%) Office 365
1 2 (100.00%) Skype

Technical Customer Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) SharePoint
Applications
1 2 (100.00%) MS Excel
1 2 (100.00%) MS Office
1 2 (100.00%) MS PowerPoint
Cloud Services
1 2 (100.00%) Office 365
Communications & Networking
1 2 (100.00%) Skype
General
1 2 (100.00%) French Language
1 2 (100.00%) German Language
1 2 (100.00%) Italian Language
1 2 (100.00%) Spanish Language
Operating Systems
1 2 (100.00%) Windows
Vendors
1 2 (100.00%) Microsoft