The first table below looks at the demand for ITSM skills in IT contracts advertised for the Uxbridge region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Uxbridge region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 19 10 14
Rank change year-on-year
-9 +4
Contract jobs citing ITSM 4 10 15
As % of all contract IT jobs located in Uxbridge 2.90% 8.93% 8.20%
As % of the Processes & Methodologies category 3.28% 10.75% 9.87%
Number of daily rates quoted 3 9 12
Average daily rate £415 £525 £445
Average daily rate % change year-on-year
-20.95% +17.97%
90% offered a daily rate of more than £389 £430 £397
10% offered a daily rate of more than £419 £700 £565
UK excluding London average daily rate £363 £400 £398
% change year-on-year
-9.37% +0.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.75 £14.50 £16.00
% change year-on-year
+43.10% -9.37%
Processes & Methodologies Category
Uxbridge
Contract IT job ads with a match in the
Processes & Methodologies category
122 93 152
As % of all contract IT jobs located in Uxbridge 88.41% 83.04% 83.06%
Number of daily rates quoted 89 80 116
Average daily rate £368 £470 £460
Average daily rate % change year-on-year
-21.80% +2.17%
90% offered a daily rate of more than £240 £320 £375
10% offered a daily rate of more than £520 £650 £570
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 8 0 4
Average hourly rate £50.00 - £17.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
London

ITSM
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Uxbridge region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Uxbridge

ITSM
Daily Rate Trend in Uxbridge

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Uxbridge region.

ITSM Daily Rate Trend in Uxbridge

ITSM
Hourly Rate Trend in Uxbridge

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Uxbridge region.

ITSM Hourly Rate Trend in Uxbridge

ITSM
Top 30 Related IT Skills in Uxbridge

For the 6 months to 17 April 2014, IT contractor jobs across the Uxbridge region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 5 (100.00%) Service Management
2 3 (60.00%) Service Delivery
2 3 (60.00%) ITIL
2 3 (60.00%) Remedy
2 3 (60.00%) Remedy ITSM
3 2 (40.00%) User Acceptance Testing
3 2 (40.00%) Systems Analysis
4 1 (20.00%) Incident Management
4 1 (20.00%) Marketing
4 1 (20.00%) JSON
4 1 (20.00%) Problem Management
4 1 (20.00%) Change Management
4 1 (20.00%) Stakeholder Management
4 1 (20.00%) Agile Software Development
4 1 (20.00%) TOGAF
4 1 (20.00%) IBM
4 1 (20.00%) Active Directory
4 1 (20.00%) SAP SM
4 1 (20.00%) RESTful
4 1 (20.00%) Amazon AWS
4 1 (20.00%) PaaS
4 1 (20.00%) Security Architecture
4 1 (20.00%) Network Architecture
4 1 (20.00%) Stakeholder Engagement
4 1 (20.00%) Puppet
4 1 (20.00%) ITIL V3
4 1 (20.00%) Root Cause Analysis
4 1 (20.00%) OpenStack
4 1 (20.00%) IaaS
4 1 (20.00%) Analytics

ITSM
Top Related IT Skills in Uxbridge by Category

For the 6 months to 17 April 2014, IT contractor jobs across the Uxbridge region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) OpenStack
Business Applications
1 3 (60.00%) Remedy ITSM
2 1 (20.00%) SAP SM
Cloud Services
1 1 (20.00%) Amazon AWS
1 1 (20.00%) PaaS
1 1 (20.00%) IaaS
General
1 1 (20.00%) Marketing
Job Titles
1 2 (40.00%) Architect
1 2 (40.00%) Analyst
2 1 (20.00%) Solutions Architect
2 1 (20.00%) Process Analyst
2 1 (20.00%) Service Manager
2 1 (20.00%) Solutions Analyst
2 1 (20.00%) SAP Manager
2 1 (20.00%) SAP Analyst
Libraries, Frameworks & Software Standards
1 1 (20.00%) JSON
1 1 (20.00%) RESTful
Processes & Methodologies
1 5 (100.00%) Service Management
2 3 (60.00%) Service Delivery
2 3 (60.00%) ITIL
3 2 (40.00%) User Acceptance Testing
3 2 (40.00%) Systems Analysis
4 1 (20.00%) Incident Management
4 1 (20.00%) Problem Management
4 1 (20.00%) Use Case
4 1 (20.00%) Change Management
4 1 (20.00%) Stakeholder Management
4 1 (20.00%) Agile Software Development
4 1 (20.00%) TOGAF
4 1 (20.00%) Security Architecture
4 1 (20.00%) Network Architecture
4 1 (20.00%) Stakeholder Engagement
4 1 (20.00%) ITIL V3
4 1 (20.00%) Root Cause Analysis
4 1 (20.00%) Analytics
System Software
1 1 (20.00%) Active Directory
Systems Management
1 1 (20.00%) Puppet
1 1 (20.00%) Opscode Chef
Vendors
1 3 (60.00%) Remedy
2 1 (20.00%) SAP
2 1 (20.00%) IBM