The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
ServiceNow
Rank 78 - -
Rank change year-on-year
- 0
Contract jobs citing ServiceNow 3 0 0
As % of all contract IT jobs located in Wales 0.38% - -
As % of the Vendors category 1.06% - -
Number of daily rates quoted 3 0 0
Average daily rate
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of your Daily Rate
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£350 - -
UK excluding London average daily rate £313 £325 £360
% change year-on-year
-3.84% -9.72%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £24.00 £15.38 -
% change year-on-year
+56.09% -
ServiceNow
UK

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the Wales region.

Vendors Category
Wales
Contract IT job ads with a match in the
Vendors category
282 239 233
As % of all contract IT jobs located in Wales 36.02% 45.01% 47.65%
Number of daily rates quoted 167 124 88
Average daily rate £328 £275 £350
Average daily rate % change year-on-year
+19.18% -21.42%
90% offered a daily rate of more than £225 £205 £175
10% offered a daily rate of more than £450 £450 £455
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 14 18 9
Average hourly rate £15.50 £18.97 £16.75
Average hourly rate % change year-on-year
-18.29% +13.25%
90% offered a hourly rate of more than £10.88 £13.50 £13.30
10% offered a hourly rate of more than £49.50 £19.84 £34.20
UK excluding London average hourly rate £17.50 £18.00 £19.00
% change year-on-year
-2.77% -5.26%

ServiceNow
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the Wales region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in Wales

ServiceNow
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the Wales region.

ServiceNow Daily Rate Trend in Wales

ServiceNow
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the Wales region over the 3 months to 31 October 2014.

ServiceNow Daily Rate Histogram in Wales

ServiceNow
Top 30 Related IT Skills in Wales

For the 6 months to 31 October 2014, IT contractor jobs across the Wales region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 3 (100.00%) ITIL
2 2 (66.67%) Service Management
2 2 (66.67%) ITSM
3 1 (33.33%) Telecoms
3 1 (33.33%) Workflow
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Knowledge Management
3 1 (33.33%) Problem Management
3 1 (33.33%) APMP
3 1 (33.33%) ITIL V3
3 1 (33.33%) ITIL V2
3 1 (33.33%) Capacity Management
3 1 (33.33%) Cisco CUCM
3 1 (33.33%) MS Office
3 1 (33.33%) Change Management
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) PRINCE2
3 1 (33.33%) MS Excel
3 1 (33.33%) ISDN
3 1 (33.33%) PBX
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) Microsoft
3 1 (33.33%) Avaya
3 1 (33.33%) PMP
3 1 (33.33%) PMI Certification
3 1 (33.33%) Siemens
3 1 (33.33%) Configuration Management
3 1 (33.33%) Project Management
3 1 (33.33%) H.323

ServiceNow
Top Related IT Skills in Wales by Category

For the 6 months to 31 October 2014, IT contractor jobs across the Wales region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Office
1 1 (33.33%) MS Excel
Communications & Networking
1 1 (33.33%) ISDN
1 1 (33.33%) PBX
1 1 (33.33%) H.323
General
1 1 (33.33%) Telecoms
Job Titles
1 2 (66.67%) Analyst
2 1 (33.33%) Service Analyst
2 1 (33.33%) Operations Manager
2 1 (33.33%) Service Manager
2 1 (33.33%) Voice Analyst
2 1 (33.33%) Voice Engineer
2 1 (33.33%) Knowledge Analyst
2 1 (33.33%) Service Operations Manager
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) Service Management
2 2 (66.67%) ITSM
3 1 (33.33%) Workflow
3 1 (33.33%) Agile Software Development
3 1 (33.33%) Knowledge Management
3 1 (33.33%) Problem Management
3 1 (33.33%) ITIL V3
3 1 (33.33%) ITIL V2
3 1 (33.33%) Capacity Management
3 1 (33.33%) Change Management
3 1 (33.33%) Disaster Recovery
3 1 (33.33%) PRINCE2
3 1 (33.33%) Configuration Management
3 1 (33.33%) Project Management
Qualifications
1 1 (33.33%) PMP
1 1 (33.33%) PMI Certification
1 1 (33.33%) APMP
Quality Assurance & Compliance
1 1 (33.33%) SLA
Systems Management
1 1 (33.33%) Cisco CUCM
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft
1 1 (33.33%) Avaya
1 1 (33.33%) Siemens