The first table below looks at the demand for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Vendors currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
ServiceNow
Rank 382 499 537
Rank change year-on-year
+117 +38
Contract jobs citing ServiceNow 217 45 51
As % of all contract IT jobs located in the UK 0.39% 0.094% 0.084%
As % of the Vendors category 0.84% 0.20% 0.18%
Number of daily rates quoted 139 17 22
Average daily rate £413 £425 £425
Average daily rate % change year-on-year
-2.94% -
90% offered a daily rate of more than £217 £252 £352
10% offered a daily rate of more than £600 £500 £523
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 4 6 1
Average hourly rate £19.00 £14.50 £14.00
Average hourly rate % change year-on-year
+31.03% +3.57%
UK excluding London average hourly rate £24.25 £14.50 -
% change year-on-year
+67.24% -
Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
25818 22455 27837
As % of all contract IT jobs located in the UK 45.86% 47.05% 45.90%
Number of daily rates quoted 14474 11940 14191
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1103 1186 1344
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £11.00 £11.00 £12.00
10% offered a hourly rate of more than £41.00 £40.00 £41.50
UK excluding London average hourly rate £17.50 £18.90 £20.00
% change year-on-year
-7.40% -5.50%

ServiceNow
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceNow within the UK as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 18 April 2014.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 18 April 2014.

ServiceNow Hourly Rate Histogram in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +79 211 £425 - 24
London +75 119 £425 -7.85% 15
City of London +24 45 £300 -27.27% 7
South East +20 43 £413 +192.03% 6
West Midlands - 14 £400 -
North West -9 13 £425 -
Buckinghamshire -9 11 £355 - 1
South West - 11 £395 - 1
Surrey -1 9 £425 - 2
Hampshire +7 7 £340 +106.06%
East of England -22 5 £388 -
Dorset - 5 £395 - 1
Poole - 4 £395 - 1
West Sussex - 3 £90 -
Wales - 3 £325 -
South Wales - 3 £325 -
Hertfordshire -7 2 £370 -
Berkshire -8 2 - - 2
Manchester -13 2 £444 -
Birmingham - 2 £463 -
Middlesex - 2 £600 -
East Midlands - 2 - -
Wiltshire - 2 £475 -
Nottinghamshire - 1 - -
Kent - 1 - -
Bournemouth - 1 £425 -
Nottingham - 1 - -
Cardiff - 1 £325 -
Chesterfield - 1 - -
Croydon - 1 - - 1

ServiceNow
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 198 (59.28%) ITIL
2 124 (37.13%) ITSM
3 117 (35.03%) Service Management
4 84 (25.15%) JavaScript
5 80 (23.95%) Web Services
5 80 (23.95%) CMDB
6 70 (20.96%) XML
6 70 (20.96%) Workflow
7 66 (19.76%) HP
8 58 (17.37%) BMC
9 56 (16.77%) Remedy
10 51 (15.27%) HTML
11 50 (14.97%) CSS
12 48 (14.37%) Windows
13 45 (13.47%) Java
13 45 (13.47%) Microsoft
14 43 (12.87%) Remedy ITSM
15 42 (12.57%) CMS
16 41 (12.28%) Finance
17 40 (11.98%) MS Office
17 40 (11.98%) SaaS
18 39 (11.68%) Configuration Management
19 38 (11.38%) MS Excel
20 36 (10.78%) Banking
21 34 (10.18%) Active Directory
22 30 (8.98%) Stakeholder Management
23 28 (8.38%) LDAP
24 27 (8.08%) Knowledge Management
24 27 (8.08%) MS PowerPoint
25 26 (7.78%) Incident Management

ServiceNow
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 42 (12.57%) CMS
2 18 (5.39%) IBM Notes
3 17 (5.09%) SharePoint
4 13 (3.89%) Confluence
5 11 (3.29%) MS Exchange
6 7 (2.10%) IIS
7 6 (1.80%) Blackberry Enterprise Server
8 5 (1.50%) Tomcat
9 4 (1.20%) WebSphere
10 2 (0.60%) WebSphere Application Server
10 2 (0.60%) Apache
11 1 (0.30%) Exchange Server 2007
11 1 (0.30%) Exchange Server 2003
11 1 (0.30%) Exchange Server 2013
11 1 (0.30%) NetWeaver
Applications
1 40 (11.98%) MS Office
2 38 (11.38%) MS Excel
3 27 (8.08%) MS PowerPoint
4 10 (2.99%) MS Visio
5 4 (1.20%) MS Project
6 2 (0.60%) Photoshop
7 1 (0.30%) Spreadsheet
7 1 (0.30%) Windchill
Business Applications
1 43 (12.87%) Remedy ITSM
2 4 (1.20%) Oracle Retail
Cloud Services
1 40 (11.98%) SaaS
2 4 (1.20%) PaaS
3 3 (0.90%) IaaS
4 2 (0.60%) Microsoft Azure
5 1 (0.30%) Amazon AWS
5 1 (0.30%) Office 365
Communications & Networking
1 28 (8.38%) LDAP
2 14 (4.19%) SSL
2 14 (4.19%) VPN
3 10 (2.99%) TCP/IP
4 8 (2.40%) HTTP
5 6 (1.80%) FTP
5 6 (1.80%) SSH
5 6 (1.80%) Network Security
6 5 (1.50%) DNS
6 5 (1.50%) DHCP
7 4 (1.20%) Internet
8 2 (0.60%) Firewall
8 2 (0.60%) H.323
8 2 (0.60%) PBX
8 2 (0.60%) SNMP
8 2 (0.60%) ISDN
8 2 (0.60%) SAN
9 1 (0.30%) Unified Communications
9 1 (0.30%) Structured Cabling
9 1 (0.30%) HTTPS
Database & Business Intelligence
1 20 (5.99%) MySQL
2 14 (4.19%) SQL Server
3 11 (3.29%) DB2
4 8 (2.40%) Oracle Database
5 5 (1.50%) SQLPlus
6 2 (0.60%) Data Warehouse
6 2 (0.60%) MS Access
7 1 (0.30%) Relational Database
7 1 (0.30%) Data Mining
7 1 (0.30%) OLAP
Development Applications
1 15 (4.49%) JIRA
2 13 (3.89%) Jenkins
2 13 (3.89%) Subversion
3 5 (1.50%) MSI
4 1 (0.30%) Rational DOORS
4 1 (0.30%) Hudson
General
1 41 (12.28%) Finance
2 36 (10.78%) Banking
3 21 (6.29%) Retail
4 16 (4.79%) Investment Banking
5 7 (2.10%) Telecoms
6 6 (1.80%) Games
7 4 (1.20%) Legal
8 3 (0.90%) Back Office
9 2 (0.60%) Financial Institution
9 2 (0.60%) Pharmaceutical
10 1 (0.30%) Multimedia
10 1 (0.30%) Aerospace
10 1 (0.30%) Front Office
Job Titles
1 84 (25.15%) Developer
2 70 (20.96%) ServiceNow Developer
3 57 (17.07%) Analyst
4 49 (14.67%) Consultant
5 33 (9.88%) ServiceNow Consultant
6 31 (9.28%) Administrator
7 24 (7.19%) Architect
8 22 (6.59%) Project Manager
9 17 (5.09%) Configuration Analyst
10 16 (4.79%) Service Analyst
11 14 (4.19%) Service Desk Analyst
12 13 (3.89%) Technical Consultant
13 10 (2.99%) Team Leader
13 10 (2.99%) Senior Consultant
13 10 (2.99%) ITSM Consultant
14 9 (2.69%) Service Manager
14 9 (2.69%) Senior Technical Consultant
15 7 (2.10%) Implementation Specialist
15 7 (2.10%) Programme Manager
15 7 (2.10%) Business Analyst
Libraries, Frameworks & Software Standards
1 80 (23.95%) Web Services
2 70 (20.96%) XML
3 51 (15.27%) HTML
4 50 (14.97%) CSS
5 25 (7.49%) SOAP
6 22 (6.59%) Ajax
7 17 (5.09%) XSL
8 16 (4.79%) .NET
8 16 (4.79%) XML Schema
9 11 (3.29%) COM
10 5 (1.50%) JSON
11 4 (1.20%) WebSphere MQ
11 4 (1.20%) jQuery
12 1 (0.30%) WebSphere Message Broker
12 1 (0.30%) REST
12 1 (0.30%) WSDL
12 1 (0.30%) Middleware
12 1 (0.30%) X-Windows
12 1 (0.30%) JMS
12 1 (0.30%) JDBC
Miscellaneous
1 80 (23.95%) CMDB
2 13 (3.89%) Client/Server
3 12 (3.59%) Mainframe
4 6 (1.80%) Management Information System
5 5 (1.50%) Computer Science
6 4 (1.20%) Open Source
6 4 (1.20%) Online Games
7 3 (0.90%) Statistics
7 3 (0.90%) iPhone
7 3 (0.90%) PMI
7 3 (0.90%) EPoS
7 3 (0.90%) Blackberry
8 2 (0.60%) IVR
8 2 (0.60%) Chip and PIN
8 2 (0.60%) Video Conferencing
9 1 (0.30%) Mathematics
9 1 (0.30%) Ergonomics
9 1 (0.30%) Reference Data
9 1 (0.30%) Visualisation
9 1 (0.30%) Enterprise Software
Operating Systems
1 48 (14.37%) Windows
2 26 (7.78%) Linux
3 19 (5.69%) Windows 7
4 17 (5.09%) UNIX
5 13 (3.89%) Windows XP
6 12 (3.59%) Windows Server 2008
7 11 (3.29%) Windows Server 2003
8 7 (2.10%) Solaris
9 3 (0.90%) Android
10 2 (0.60%) AIX
10 2 (0.60%) HPUX
10 2 (0.60%) Windows 8
10 2 (0.60%) Windows Server 2012
10 2 (0.60%) Red Hat Enterprise Linux
11 1 (0.30%) Mac OS X
Processes & Methodologies
1 198 (59.28%) ITIL
2 124 (37.13%) ITSM
3 117 (35.03%) Service Management
4 70 (20.96%) Workflow
5 39 (11.68%) Configuration Management
6 30 (8.98%) Stakeholder Management
7 27 (8.08%) Knowledge Management
8 26 (7.78%) Incident Management
9 20 (5.99%) Agile Software Development
10 19 (5.69%) Content Management
10 19 (5.69%) Change Management
11 18 (5.39%) Scrum
12 17 (5.09%) ITIL V3
12 17 (5.09%) Service Delivery
13 14 (4.19%) Project Management
13 14 (4.19%) User Acceptance Testing
13 14 (4.19%) Waterfall
14 13 (3.89%) Technical Architecture
14 13 (3.89%) PRINCE2
14 13 (3.89%) SOA
Programming Languages
1 84 (25.15%) JavaScript
2 45 (13.47%) Java
3 16 (4.79%) SQL
4 15 (4.49%) Perl
5 13 (3.89%) C++
6 8 (2.40%) Python
7 7 (2.10%) VB
8 6 (1.80%) PowerShell
9 5 (1.50%) sed
10 3 (0.90%) VBScript
11 2 (0.60%) AWK
11 2 (0.60%) Bash Shell
12 1 (0.30%) Shell Script
Qualifications
1 21 (6.29%) ITIL Certification
2 13 (3.89%) Degree
3 4 (1.20%) Microsoft Certification
3 4 (1.20%) PMP
3 4 (1.20%) PMI Certification
4 3 (0.90%) CAPM
4 3 (0.90%) PRINCE2 Certification
5 2 (0.60%) A+ Certification
5 2 (0.60%) Security Cleared
6 1 (0.30%) CCENT
6 1 (0.30%) MCTS
6 1 (0.30%) CCAA
6 1 (0.30%) SC Cleared
6 1 (0.30%) Citrix Certification
6 1 (0.30%) Cisco Certification
6 1 (0.30%) CCNA
6 1 (0.30%) MCSA
6 1 (0.30%) MCP
Quality Assurance & Compliance
1 10 (2.99%) SLA
1 10 (2.99%) ISO 9001
2 6 (1.80%) PCI DSS
3 5 (1.50%) COBIT
3 5 (1.50%) Sarbanes-Oxley
4 1 (0.30%) QA
System Software
1 34 (10.18%) Active Directory
2 8 (2.40%) Tivoli Workload Scheduler
3 7 (2.10%) VMware Infrastructure
4 5 (1.50%) KVM
4 5 (1.50%) ISA Server
4 5 (1.50%) NFS
5 3 (0.90%) vSphere
5 3 (0.90%) XenApp
5 3 (0.90%) XenDesktop
6 1 (0.30%) Forefront TMG
6 1 (0.30%) UAG
6 1 (0.30%) Terminal Server
Systems Management
1 10 (2.99%) Tivoli
2 9 (2.69%) SCCM
2 9 (2.69%) HP UCMDB
3 5 (1.50%) HP SIM
3 5 (1.50%) ARCserve
4 4 (1.20%) Opscode Chef
4 4 (1.20%) BladeLogic
5 2 (0.60%) SCOM
6 1 (0.30%) OpenView
6 1 (0.30%) CiscoWorks
6 1 (0.30%) Netcool
6 1 (0.30%) Norton AntiVirus
6 1 (0.30%) Systems Management Server (SMS)
Vendors
1 66 (19.76%) HP
2 58 (17.37%) BMC
3 56 (16.77%) Remedy
4 45 (13.47%) Microsoft
5 25 (7.49%) CA
6 20 (5.99%) Oracle
7 18 (5.39%) Lotus
7 18 (5.39%) FrontRange
8 13 (3.89%) IBM
9 12 (3.59%) Ab Initio
10 11 (3.29%) webMethods
11 9 (2.69%) VMware
12 6 (1.80%) Citrix
12 6 (1.80%) Opsware
12 6 (1.80%) F5
13 5 (1.50%) McAfee
13 5 (1.50%) Websense
14 4 (1.20%) SAP
15 3 (0.90%) LANDesk
15 3 (0.90%) Software AG
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Posted: 3 days ago
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