The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
ServiceNow
Rank 390 436 518
Rank change year-on-year
+46 +82
Contract jobs citing ServiceNow 221 141 51
As % of all contract IT jobs located in the UK 0.39% 0.27% 0.097%
As % of the Vendors category 0.87% 0.59% 0.20%
Number of daily rates quoted 148 99 25
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£380 £404 £450
Average daily rate % change year-on-year
-5.99% -10.16%
90% offered a daily rate of more than £159 £325 £350
10% offered a daily rate of more than £504 £525 £500
UK excluding London average daily rate £350 £400 £355
% change year-on-year
-12.50% +12.67%
Number of hourly rates quoted 12 4 1
Average hourly rate £13.09 £15.38 £21.00
Average hourly rate % change year-on-year
-14.89% -26.78%
UK excluding London average hourly rate £22.00 £15.38 -
% change year-on-year
+43.08% -

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
25367 23941 25022
As % of all contract IT jobs located in the UK 44.57% 46.20% 47.79%
Number of daily rates quoted 14960 13609 12893
Average daily rate £388 £390 £375
Average daily rate % change year-on-year
-0.64% +4.00%
90% offered a daily rate of more than £220 £225 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1244 1183 1385
Average hourly rate £17.50 £17.50 £19.00
Average hourly rate % change year-on-year
- -7.89%
90% offered a hourly rate of more than £11.00 £10.67 £11.00
10% offered a hourly rate of more than £40.00 £37.50 £40.00
UK excluding London average hourly rate £17.00 £17.50 £18.59
% change year-on-year
-2.84% -5.86%

ServiceNow
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceNow within the UK as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 25 November 2014.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 211 £380 -8.81% 32
London +15 125 £400 -5.88% 23
City of London +23 22 £425 +6.25% 8
South East -12 20 £350 +10.49% 6
East of England +8 18 £425 -5.55%
West Midlands -2 12 £300 -20.00% 2
Essex - 12 £425 -
South West -31 9 £175 -58.82%
Yorkshire - 7 £425 -
West Yorkshire - 7 £425 -
Berkshire +8 6 £380 -6.97% 2
Leeds - 6 £425 -
Dorset +5 4 £169 -3.57%
Poole +1 4 £169 -3.57%
Buckinghamshire -12 4 £150 -
Hampshire -17 4 - - 1
Hertfordshire -7 3 £433 -3.88%
Wiltshire -20 3 - -
East Midlands -1 2 £350 -
Surrey -4 2 £438 +94.44% 2
Cambridgeshire - 2 £153 -
Gloucestershire - 2 £405 -
Slough - 2 £250 - 1
Cambridge - 2 £153 -
Scotland -9 1 - -
Bradford - 1 - -
Reading - 1 - -
Maidenhead - 1 £400 -
High Wycombe - 1 £100 -
Bedfordshire - 1 £273 -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 25 November 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 155 (42.23%) ITIL
2 97 (26.43%) ITSM
3 94 (25.61%) Windows
4 90 (24.52%) Service Management
5 75 (20.44%) Microsoft
6 67 (18.26%) Active Directory
7 63 (17.17%) JavaScript
8 61 (16.62%) Finance
9 46 (12.53%) HTML
9 46 (12.53%) Web Services
10 44 (11.99%) MS Office
11 43 (11.72%) Banking
12 41 (11.17%) XML
13 40 (10.90%) MS Excel
13 40 (10.90%) Workflow
14 37 (10.08%) CSS
14 37 (10.08%) Analytical Skills
15 36 (9.81%) Change Management
16 35 (9.54%) Windows 7
16 35 (9.54%) Agile Software Development
17 34 (9.26%) Incident Management
18 31 (8.45%) Windows XP
18 31 (8.45%) IBM
18 31 (8.45%) Ajax
19 29 (7.90%) CMS
20 28 (7.63%) Remedy
20 28 (7.63%) Retail
21 27 (7.36%) Project Management
22 26 (7.08%) Stakeholder Management
23 25 (6.81%) VPN

ServiceNow
Top Related IT Skills by Category

For the 6 months to 25 November 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 29 (7.90%) CMS
2 18 (4.90%) SharePoint
3 15 (4.09%) IBM Notes
4 12 (3.27%) MS Exchange
5 7 (1.91%) Apache
5 7 (1.91%) Tomcat
5 7 (1.91%) WebSphere
6 6 (1.63%) Liferay
7 4 (1.09%) OpenStack
7 4 (1.09%) Exchange Server 2007
7 4 (1.09%) WebSphere Application Server
8 3 (0.82%) IBM HTTP Server
8 3 (0.82%) Documentum
8 3 (0.82%) JBoss
8 3 (0.82%) WebLogic
8 3 (0.82%) IIS
8 3 (0.82%) Blackberry Enterprise Server
8 3 (0.82%) Oracle HTTP Server
8 3 (0.82%) WorkSite
9 2 (0.54%) Exchange Server 2010
Applications
1 44 (11.99%) MS Office
2 40 (10.90%) MS Excel
3 22 (5.99%) MS PowerPoint
4 19 (5.18%) MS Visio
5 6 (1.63%) MS Project
6 4 (1.09%) Photoshop
Business Applications
1 13 (3.54%) Remedy ITSM
2 3 (0.82%) WebTrends
3 1 (0.27%) SAP Oil and Gas
3 1 (0.27%) Oracle Retail
Cloud Services
1 19 (5.18%) SaaS
2 4 (1.09%) Google Apps
3 2 (0.54%) PaaS
3 2 (0.54%) Force.com
3 2 (0.54%) IaaS
4 1 (0.27%) Office 365
4 1 (0.27%) Amazon AWS
Communications & Networking
1 25 (6.81%) VPN
2 22 (5.99%) SAN
2 22 (5.99%) SSL
3 20 (5.45%) TCP/IP
4 15 (4.09%) LDAP
5 13 (3.54%) WAN
5 13 (3.54%) LAN
6 9 (2.45%) HTTP
7 8 (2.18%) NAS
8 7 (1.91%) DNS
9 5 (1.36%) Firewall
9 5 (1.36%) HTTPS
9 5 (1.36%) IP Telephony
10 4 (1.09%) NetScaler
10 4 (1.09%) DHCP
10 4 (1.09%) Wi-Fi
11 3 (0.82%) VoIP
11 3 (0.82%) Internet
11 3 (0.82%) SMTP
12 2 (0.54%) DMVPN
Database & Business Intelligence
1 13 (3.54%) SQL Server
2 7 (1.91%) MySQL
3 5 (1.36%) SQL Server 2008
4 4 (1.09%) SQL Server 2012
4 4 (1.09%) Oracle Database
4 4 (1.09%) Relational Database
5 3 (0.82%) Oracle Database 10g
5 3 (0.82%) Oracle Database 11g
6 2 (0.54%) SQL Server Integration Services
6 2 (0.54%) DB2
6 2 (0.54%) PostgreSQL
7 1 (0.27%) SQL Server 2000
7 1 (0.27%) SQL Server Analysis Services
7 1 (0.27%) SQL Server Reporting Services
7 1 (0.27%) SQL Server 2005
Development Applications
1 10 (2.72%) JIRA
2 2 (0.54%) Appcelerator Titanium
2 2 (0.54%) Jenkins
3 1 (0.27%) MSI
3 1 (0.27%) Subversion
3 1 (0.27%) Oracle Forms
3 1 (0.27%) TeamCity
General
1 61 (16.62%) Finance
2 43 (11.72%) Banking
3 28 (7.63%) Retail
4 10 (2.72%) Games
5 7 (1.91%) Legal
5 7 (1.91%) Investment Banking
6 6 (1.63%) Telecoms
7 4 (1.09%) Marketing
7 4 (1.09%) Manufacturing
7 4 (1.09%) Financial Institution
8 3 (0.82%) Publishing
8 3 (0.82%) Law
8 3 (0.82%) Billing
9 1 (0.27%) Electronics
9 1 (0.27%) French Language
9 1 (0.27%) Portuguese Language
9 1 (0.27%) Spanish Language
9 1 (0.27%) Retail Banking
9 1 (0.27%) Local Government
Job Titles
1 122 (33.24%) Analyst
2 61 (16.62%) Developer
3 49 (13.35%) ServiceNow Developer
4 42 (11.44%) Service Analyst
5 41 (11.17%) Consultant
6 32 (8.72%) Administrator
7 30 (8.17%) Business Analyst
8 28 (7.63%) ServiceNow Consultant
9 21 (5.72%) Service Desk Analyst
9 21 (5.72%) Support Analyst
10 19 (5.18%) Desktop Support
11 16 (4.36%) Support Engineer
12 12 (3.27%) 2nd Line Support
13 10 (2.72%) Project Manager
13 10 (2.72%) Implementation Consultant
14 8 (2.18%) IT Support
14 8 (2.18%) Storage Administrator
14 8 (2.18%) Desktop Engineer
14 8 (2.18%) Desktop Support Engineer
15 7 (1.91%) Data Analyst
Libraries, Frameworks & Software Standards
1 46 (12.53%) HTML
1 46 (12.53%) Web Services
2 41 (11.17%) XML
3 37 (10.08%) CSS
4 31 (8.45%) Ajax
5 24 (6.54%) SOAP
6 17 (4.63%) REST
7 9 (2.45%) Middleware
8 6 (1.63%) COM
9 4 (1.09%) .NET
9 4 (1.09%) JMS
10 3 (0.82%) Java EE
11 2 (0.54%) jQuery
11 2 (0.54%) WebSphere MQ
12 1 (0.27%) ActiveMQ
12 1 (0.27%) J2EE
12 1 (0.27%) XSD
12 1 (0.27%) ODBC
12 1 (0.27%) SAML
12 1 (0.27%) WSDL
Miscellaneous
1 37 (10.08%) Analytical Skills
2 15 (4.09%) CMDB
3 11 (3.00%) Blackberry
4 10 (2.72%) Online Games
5 8 (2.18%) Mathematics
6 7 (1.91%) Replication
6 7 (1.91%) Management Information System
6 7 (1.91%) Computer Science
6 7 (1.91%) Statistics
6 7 (1.91%) PDA
7 6 (1.63%) User Experience
7 6 (1.63%) Human Factors
7 6 (1.63%) Mainframe
8 5 (1.36%) Digital Media
8 5 (1.36%) Open Source
8 5 (1.36%) iPad
9 3 (0.82%) e-Health
9 3 (0.82%) Social Media
10 2 (0.54%) Enterprise Software
10 2 (0.54%) Video Conferencing
Operating Systems
1 94 (25.61%) Windows
2 35 (9.54%) Windows 7
3 31 (8.45%) Windows XP
4 21 (5.72%) Linux
5 17 (4.63%) Windows Server 2008
6 15 (4.09%) Windows Server 2003
7 13 (3.54%) Windows Server 2012
8 9 (2.45%) UNIX
9 4 (1.09%) Windows 8
9 4 (1.09%) CentOS
10 3 (0.82%) Red Hat Enterprise Linux
11 2 (0.54%) Android
11 2 (0.54%) Mac OS X
12 1 (0.27%) SUSE
12 1 (0.27%) AIX
12 1 (0.27%) zOS
Processes & Methodologies
1 155 (42.23%) ITIL
2 97 (26.43%) ITSM
3 90 (24.52%) Service Management
4 40 (10.90%) Workflow
5 36 (9.81%) Change Management
6 35 (9.54%) Agile Software Development
7 34 (9.26%) Incident Management
8 27 (7.36%) Project Management
9 26 (7.08%) Stakeholder Management
10 23 (6.27%) Problem Management
11 19 (5.18%) Release Management
12 18 (4.90%) Service Delivery
13 17 (4.63%) Migration
14 15 (4.09%) Time Management
15 13 (3.54%) Configuration Management
16 12 (3.27%) ITIL V2
17 10 (2.72%) ITIL V3
18 9 (2.45%) PRINCE2
18 9 (2.45%) Analytics
19 8 (2.18%) Content Management
Programming Languages
1 63 (17.17%) JavaScript
2 16 (4.36%) PowerShell
3 13 (3.54%) SQL
4 8 (2.18%) VBScript
4 8 (2.18%) Java
5 7 (1.91%) VBA
6 6 (1.63%) PHP
7 4 (1.09%) Shell Script
7 4 (1.09%) C#
8 3 (0.82%) Jython
8 3 (0.82%) Python
8 3 (0.82%) Korn
8 3 (0.82%) C-shell
8 3 (0.82%) Bash Shell
9 2 (0.54%) Ruby
9 2 (0.54%) VB
9 2 (0.54%) Perl
10 1 (0.27%) R
Qualifications
1 20 (5.45%) ITIL Certification
1 20 (5.45%) Degree
2 19 (5.18%) Microsoft Certification
3 11 (3.00%) SC Cleared
3 11 (3.00%) Security Cleared
4 9 (2.45%) MCP
5 7 (1.91%) MCSE
6 4 (1.09%) Six Sigma Green Belt
6 4 (1.09%) Cisco Certification
6 4 (1.09%) MCSA
7 3 (0.82%) VMware Certified Professional (VCP)
8 2 (0.54%) ITIL Foundation Certificate
8 2 (0.54%) PRINCE2 Practitioner
8 2 (0.54%) ISEB
8 2 (0.54%) MBA
9 1 (0.27%) PMP
9 1 (0.27%) PMI Certification
9 1 (0.27%) CCNP
9 1 (0.27%) CCNA
9 1 (0.27%) APMP
Quality Assurance & Compliance
1 16 (4.36%) SLA
2 7 (1.91%) ISO 9001
3 5 (1.36%) QA
System Software
1 67 (18.26%) Active Directory
2 13 (3.54%) VMware Infrastructure
3 8 (2.18%) Hyper-V
4 7 (1.91%) XenApp
5 5 (1.36%) vSphere
5 5 (1.36%) VMware ESXi
6 4 (1.09%) XenServer
6 4 (1.09%) XenDesktop
6 4 (1.09%) Veritas Cluster Server
7 3 (0.82%) Oracle RMAN
Systems Management
1 17 (4.63%) Tivoli
2 16 (4.36%) SCCM
3 15 (4.09%) Tivoli Storage Manager
4 8 (2.18%) SCOM
5 7 (1.91%) HP SIM
6 6 (1.63%) HP UCMDB
7 4 (1.09%) EdgeSight
7 4 (1.09%) SCVMM
8 3 (0.82%) Data Guard
8 3 (0.82%) CA Spectrum
8 3 (0.82%) McAfee ePO
9 1 (0.27%) Netcool
9 1 (0.27%) OpenView
9 1 (0.27%) BladeLogic
9 1 (0.27%) Symantec Endpoint Protection
9 1 (0.27%) Opscode Chef
9 1 (0.27%) Cisco CUCM
9 1 (0.27%) ZABBIX
9 1 (0.27%) Puppet
Vendors
1 75 (20.44%) Microsoft
2 31 (8.45%) IBM
3 28 (7.63%) Remedy
4 25 (6.81%) HP
5 21 (5.72%) CA
6 18 (4.90%) Citrix
7 16 (4.36%) Lotus
7 16 (4.36%) Oracle
8 14 (3.81%) EMC
8 14 (3.81%) VMware
9 13 (3.54%) Cisco
10 11 (3.00%) Dell
10 11 (3.00%) BMC
11 8 (2.18%) SAP
12 7 (1.91%) Salesforce.com
12 7 (1.91%) Red Hat
12 7 (1.91%) Nimsoft
13 5 (1.36%) Compaq
13 5 (1.36%) Google
14 4 (1.09%) Veeam
City of London
Deerfoot IT
Rate: £250 - £300 per day
Posted: 11 hours ago
South East London
Arden Resourcing Limited
Rate: From £450 to £600 per day
Posted: 16 hours ago
London
Harvey Nash plc
Rate: £550 - £750 per day
Posted: Yesterday
UK
Global Technology Solutions Ltd
Rate: £450 - £650 per day
Posted: 2 days ago
London
Opilio Recruitment
Rate: £150 - 180 per day + Benefits
Posted: 4 days ago
London
Opilio Recruitment
Rate: £110.00 - 112.50 per day
Posted: 4 days ago
Rugby, Warwickshire
Opilio Recruitment
Rate: £150 - 180 per day + Benefits
Posted: 4 days ago
South East
Arden Resourcing Limited
Rate: From £400 to £500 per day 6 months +
Posted: 4 days ago
Slough, Berkshire
Etonwood
Posted: 4 days ago
London
TEKsystems
Posted: 5 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 6 days ago
Birmingham
Capita - ITMS
Rate: £15 - £25 per hour
Posted: 12 days ago
Berkshire
Interquest - ITQ Financial - Tunbridge Wells
Rate: £130 - £160 per day
Posted: 13 days ago