The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 24 July 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
ServiceNow
Rank 238 363 472
Rank change year-on-year
+125 +109
Contract jobs citing ServiceNow 563 306 132
As % of all contract IT jobs located in the UK 1.04% 0.54% 0.25%
As % of the Vendors category 2.32% 1.22% 0.55%
Number of daily rates quoted 404 168 71
Median daily rate £450 £425 £313
Median daily rate % change year-on-year
+5.88% +36.00%
90% offered a daily rate of more than £235 £250 £150
10% offered a daily rate of more than £590 £575 £479
UK excluding London median daily rate £360 £425 £350
% change year-on-year
-15.29% +21.42%
Number of hourly rates quoted 18 6 6
Median hourly rate £36.25 £14.25 £13.50
Median hourly rate % change year-on-year
+154.38% +5.55%
UK excluding London median hourly rate £20.50 £25.00 £13.50
% change year-on-year
-18.00% +85.18%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
24318 25098 23933
As % of all contract IT jobs located in the UK 44.94% 44.07% 45.04%
Number of daily rates quoted 14876 14729 13223
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £225 £218
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £375 £365 £350
% change year-on-year
+2.73% +4.28%
Number of hourly rates quoted 804 1084 1053
Median hourly rate £19.61 £18.00 £17.50
Median hourly rate % change year-on-year
+8.94% +2.85%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £43.00 £42.50 £37.50
UK excluding London median hourly rate £20.50 £18.00 £17.50
% change year-on-year
+13.88% +2.85%

ServiceNow
Jobs Demand Trend

The demand trend of contract jobs citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 24 July 2016.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 24 July 2016.

ServiceNow Hourly Rate Histogram in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +124 528 £450 +5.88% 55
London +72 265 £500 +17.64% 35
South East +24 87 £406 -9.72% 4
North East +23 76 £280 +115.38% 2
Tyne and Wear +18 75 £280 +115.38% 2
Newcastle upon Tyne +15 71 £280 - 2
North West +15 33 £450 -
East of England +35 31 £450 +20.00% 2
City of London +38 23 £468 +11.64% 14
Berkshire -14 21 £386 -14.16% 1
Hampshire +16 15 £575 - 1
Middlesex +11 15 £528 +32.00%
Surrey +7 15 £385 -18.94%
Scotland +3 14 £451 -
Manchester +2 14 £350 -
Edinburgh -1 14 £451 -
Cambridgeshire - 13 £350 -
Lancashire - 13 £450 -
Cambridge - 13 £350 -
West Midlands -18 12 £425 -15.00% 7
Kent - 11 £365 -
Wales +19 9 £600 +29.72% 1
Feltham - 9 £563 -
East Midlands +8 8 £365 - 1
South West +4 8 £330 +100.00% 3
Yorkshire -4 8 £463 +36.02%
Hertfordshire +16 7 £475 +72.72% 1
Watford +10 7 £475 +72.72%
Leeds -2 7 £469 +20.96%
West Yorkshire -5 7 £469 +37.86%

ServiceNow
Top 30 Related IT Skills

For the 6 months to 24 July 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 492 (48.28%) ITIL
2 318 (31.21%) Service Management
3 298 (29.24%) ITSM
4 204 (20.02%) Windows
5 202 (19.82%) Agile Software Development
6 198 (19.43%) JavaScript
7 197 (19.33%) Finance
8 149 (14.62%) Microsoft
9 135 (13.25%) Stakeholder Management
10 132 (12.95%) HP
11 126 (12.37%) Change Management
12 124 (12.17%) HTML
13 121 (11.87%) Unix
14 120 (11.78%) SQL
14 120 (11.78%) CMDB
15 119 (11.68%) Windows Server
16 118 (11.58%) Incident Management
17 115 (11.29%) CSS
18 106 (10.40%) XML
19 105 (10.30%) Security Cleared
20 104 (10.21%) Web Services
21 94 (9.22%) Linux
22 91 (8.93%) Oracle
23 87 (8.54%) Service Delivery
24 86 (8.44%) SQL Server
25 82 (8.05%) SC Cleared
26 81 (7.95%) CA
27 79 (7.75%) CMS
28 78 (7.65%) SLA
28 78 (7.65%) TCP/IP

ServiceNow
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (7.75%) CMS
2 48 (4.71%) SharePoint
3 22 (2.16%) WebLogic
4 15 (1.47%) Apache
5 11 (1.08%) MS Exchange
6 9 (0.88%) IIS
6 9 (0.88%) JBoss
6 9 (0.88%) Skype for Business
7 7 (0.69%) OpenStack
8 5 (0.49%) BizTalk Server
8 5 (0.49%) Blackberry Enterprise Server
9 4 (0.39%) Exchange Server 2007
10 2 (0.20%) Confluence
10 2 (0.20%) Exchange Server 2010
10 2 (0.20%) GroupWise
10 2 (0.20%) WebSphere
11 1 (0.098%) Exchange Server 2013
11 1 (0.098%) Office Communications Server
11 1 (0.098%) Oracle Workflow
11 1 (0.098%) Tomcat
Applications
1 76 (7.46%) MS Excel
2 44 (4.32%) MS Office
3 18 (1.77%) MS Visio
4 12 (1.18%) MS PowerPoint
5 3 (0.29%) MS Project
6 2 (0.20%) Photoshop
7 1 (0.098%) Acrobat
7 1 (0.098%) Spreadsheet
Business Applications
1 41 (4.02%) Remedy ITSM
2 7 (0.69%) SAP Oil and Gas
3 4 (0.39%) Eikon
4 3 (0.29%) Faxination
5 2 (0.20%) assyst
5 2 (0.20%) ResourceLink
6 1 (0.098%) Oracle Applications
6 1 (0.098%) Oracle Financials
6 1 (0.098%) Oracle Payables
6 1 (0.098%) SAP HCM
Cloud Services
1 46 (4.51%) SaaS
2 16 (1.57%) Office 365
3 13 (1.28%) PaaS
4 12 (1.18%) Microsoft Azure
5 6 (0.59%) Amazon AWS
6 4 (0.39%) IaaS
7 3 (0.29%) Google Apps
7 3 (0.29%) Mimecast
8 2 (0.20%) SuccessFactors
9 1 (0.098%) Adobe Creative Cloud
9 1 (0.098%) IBM PureFlex
9 1 (0.098%) iTunes
9 1 (0.098%) Trello
Communications & Networking
1 78 (7.65%) TCP/IP
2 41 (4.02%) DNS
3 39 (3.83%) SAN
4 30 (2.94%) Firewall
5 28 (2.75%) LDAP
6 22 (2.16%) VPN
7 19 (1.86%) Internet
8 17 (1.67%) DHCP
9 13 (1.28%) Remote Desktop
9 13 (1.28%) WAN
10 12 (1.18%) SSL
11 11 (1.08%) LAN
12 8 (0.79%) Ethernet
12 8 (0.79%) FTP
13 7 (0.69%) HTTP
13 7 (0.69%) NAS
14 6 (0.59%) Skype
15 4 (0.39%) Network Security
15 4 (0.39%) Unified Communications
15 4 (0.39%) VoIP
Database & Business Intelligence
1 86 (8.44%) SQL Server
2 37 (3.63%) DB2
3 21 (2.06%) SQL Server 2008
4 11 (1.08%) SQL Server 2012
5 9 (0.88%) BusinessObjects
5 9 (0.88%) SQL Server 2005
6 8 (0.79%) Business Intelligence Development Studio
6 8 (0.79%) Qlik Sense
6 8 (0.79%) QlikView
6 8 (0.79%) SQL Server 2000
7 6 (0.59%) Relational Database
8 4 (0.39%) Data Warehouse
8 4 (0.39%) MySQL
8 4 (0.39%) SQL Server Reporting Services
9 3 (0.29%) Crystal Reports
9 3 (0.29%) GIS
9 3 (0.29%) SAP BW
10 2 (0.20%) SQL Server Integration Services
11 1 (0.098%) Data Mining
11 1 (0.098%) PostgreSQL
Development Applications
1 30 (2.94%) JIRA
2 8 (0.79%) Jenkins
2 8 (0.79%) Selenium
2 8 (0.79%) SQL Server Management Studio (SSMS)
2 8 (0.79%) Team Foundation Server
2 8 (0.79%) Visual Studio
3 5 (0.49%) MSBuild
4 4 (0.39%) VSS/SourceSafe
5 1 (0.098%) Git (software)
5 1 (0.098%) HP UFT
5 1 (0.098%) MSI
5 1 (0.098%) Xcode
General
1 197 (19.33%) Finance
2 52 (5.10%) Banking
3 24 (2.36%) Law
4 23 (2.26%) Pharmaceutical
5 22 (2.16%) Telecoms
6 19 (1.86%) Legal
7 17 (1.67%) Manufacturing
8 16 (1.57%) Retail
9 15 (1.47%) Investment Banking
10 13 (1.28%) Financial Institution
11 10 (0.98%) Electronics
11 10 (0.98%) Marketing
12 8 (0.79%) Back Office
12 8 (0.79%) Front Office
13 7 (0.69%) Japanese Language
14 5 (0.49%) Billing
15 4 (0.39%) French Language
16 3 (0.29%) Advertising
16 3 (0.29%) General Ledger
16 3 (0.29%) Publishing
Job Titles
1 257 (25.22%) Developer
2 238 (23.36%) Analyst
3 235 (23.06%) ServiceNow Developer
4 106 (10.40%) Architect
5 99 (9.72%) Consultant
6 90 (8.83%) Business Analyst
7 78 (7.65%) Service Analyst
8 71 (6.97%) ServiceNow Consultant
9 53 (5.20%) Administrator
10 38 (3.73%) Support Engineer
11 36 (3.53%) Project Manager
12 34 (3.34%) Service Desk Analyst
13 33 (3.24%) Service Manager
14 29 (2.85%) Delivery Manager
14 29 (2.85%) Support Analyst
15 21 (2.06%) Service Management Analyst
16 20 (1.96%) Support Specialist
16 20 (1.96%) Unix Engineer
17 18 (1.77%) 1st Line Service Desk Analyst
17 18 (1.77%) IT Analyst
Libraries, Frameworks & Software Standards
1 124 (12.17%) HTML
2 115 (11.29%) CSS
3 106 (10.40%) XML
4 104 (10.21%) Web Services
5 43 (4.22%) REST
6 42 (4.12%) Ajax
7 41 (4.02%) SOAP
8 35 (3.43%) AngularJS
9 26 (2.55%) .NET
10 24 (2.36%) JSON
11 17 (1.67%) ASP.NET
11 17 (1.67%) CAML
12 16 (1.57%) HTML5
13 13 (1.28%) jQuery
14 9 (0.88%) Middleware
15 8 (0.79%) ISPF
16 7 (0.69%) Twitter Bootstrap
17 6 (0.59%) .NET Framework
17 6 (0.59%) JDBC
18 5 (0.49%) COM
Miscellaneous
1 120 (11.78%) CMDB
2 66 (6.48%) Analytical Skills
3 45 (4.42%) Computer Science
4 36 (3.53%) Data Centre
5 28 (2.75%) Management Information System
6 21 (2.06%) User Experience
7 18 (1.77%) Mainframe
8 16 (1.57%) Visualisation
9 15 (1.47%) IBM Mainframe
10 13 (1.28%) Clustering
11 12 (1.18%) Replication
12 11 (1.08%) Data Structures
13 7 (0.69%) Credit Risk
13 7 (0.69%) Derivative
13 7 (0.69%) Enterprise Software
13 7 (0.69%) NHS
13 7 (0.69%) Wiki
14 6 (0.59%) Blackberry
14 6 (0.59%) Foreign Exchange (FX)
15 5 (0.49%) Hedge funds
Operating Systems
1 204 (20.02%) Windows
2 121 (11.87%) Unix
3 119 (11.68%) Windows Server
4 94 (9.22%) Linux
5 57 (5.59%) Solaris
6 44 (4.32%) AIX
7 28 (2.75%) Windows 7
8 23 (2.26%) Red Hat Enterprise Linux
9 21 (2.06%) Mac OS X
10 20 (1.96%) Windows Server 2012
11 15 (1.47%) zOS
12 14 (1.37%) Windows XP
13 12 (1.18%) Windows Server 2003
14 8 (0.79%) CentOS
14 8 (0.79%) MVS
14 8 (0.79%) Windows Server 2008
15 7 (0.69%) Android
15 7 (0.69%) Windows 10
16 6 (0.59%) Apple iOS
17 5 (0.49%) Windows 8
Processes & Methodologies
1 492 (48.28%) ITIL
2 318 (31.21%) Service Management
3 298 (29.24%) ITSM
4 202 (19.82%) Agile Software Development
5 135 (13.25%) Stakeholder Management
6 126 (12.37%) Change Management
7 118 (11.58%) Incident Management
8 87 (8.54%) Service Delivery
9 75 (7.36%) Configuration Management
10 73 (7.16%) Release Management
11 69 (6.77%) Problem Management
12 67 (6.58%) Project Management
13 64 (6.28%) ITIL V3
14 58 (5.69%) Business Analysis
15 54 (5.30%) Workflow
16 50 (4.91%) Root Cause Analysis
17 46 (4.51%) PRINCE2
18 43 (4.22%) User Acceptance Testing
19 42 (4.12%) Mentoring
20 37 (3.63%) Portfolio Management
Programming Languages
1 198 (19.43%) JavaScript
2 120 (11.78%) SQL
3 78 (7.65%) Java
4 63 (6.18%) VB
5 54 (5.30%) Shell Script
6 50 (4.91%) PowerShell
7 45 (4.42%) Perl
8 35 (3.43%) C#
9 31 (3.04%) T-SQL
10 17 (1.67%) FQL
11 13 (1.28%) PL/SQL
12 9 (0.88%) VBScript
13 8 (0.79%) JCL
13 8 (0.79%) REXX
14 5 (0.49%) Bash Shell
14 5 (0.49%) C
14 5 (0.49%) PHP
14 5 (0.49%) Python
14 5 (0.49%) VB.NET
14 5 (0.49%) VBA
Qualifications
1 105 (10.30%) Security Cleared
2 82 (8.05%) SC Cleared
3 70 (6.87%) Degree
4 69 (6.77%) BPSS Clearance
5 61 (5.99%) ITIL Certification
6 32 (3.14%) Microsoft Certification
7 19 (1.86%) AAT
8 18 (1.77%) ITIL Foundation Certificate
9 16 (1.57%) MCSE
10 9 (0.88%) MCSA
11 8 (0.79%) Citrix Certification
12 7 (0.69%) PRINCE2 Certification
13 6 (0.59%) MCDBA
13 6 (0.59%) MCP
13 6 (0.59%) MCTS
13 6 (0.59%) PRINCE2 Practitioner
14 5 (0.49%) CCAA
14 5 (0.49%) CISSP
15 4 (0.39%) BC Cleared
15 4 (0.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 78 (7.65%) SLA
2 41 (4.02%) Disclosure Scotland
3 32 (3.14%) ISO 9001
4 23 (2.26%) COBIT
5 21 (2.06%) QA
6 14 (1.37%) Sarbanes-Oxley
7 8 (0.79%) ISO/IEC 27001
8 7 (0.69%) PCI DSS
9 2 (0.20%) Data Quality
System Software
1 74 (7.26%) Active Directory
2 14 (1.37%) VMware Infrastructure
3 11 (1.08%) vSphere
4 10 (0.98%) iptables
4 10 (0.98%) Postfix
4 10 (0.98%) Sendmail
4 10 (0.98%) Virtual Machines
5 8 (0.79%) Time Sharing Option
6 7 (0.69%) Tivoli Workload Scheduler
7 6 (0.59%) BitLocker
8 4 (0.39%) Firmware
8 4 (0.39%) NFS
8 4 (0.39%) Veritas Cluster Server
8 4 (0.39%) XenApp
8 4 (0.39%) XenDesktop
9 3 (0.29%) Hyper-V
9 3 (0.29%) Xen
10 1 (0.098%) Microsoft App-V
10 1 (0.098%) SRDF
Systems Management
1 50 (4.91%) Tivoli
2 35 (3.43%) MOM
3 32 (3.14%) HP SiteScope
4 29 (2.85%) SCCM
5 23 (2.26%) Puppet
6 13 (1.28%) Nagios
7 10 (0.98%) Cobbler
7 10 (0.98%) OSSEC
8 9 (0.88%) SCOM
9 8 (0.79%) Perfmon
9 8 (0.79%) ZABBIX
10 6 (0.59%) Control-M
10 6 (0.59%) Zenoss
11 5 (0.49%) Opscode Chef
12 4 (0.39%) BMC PATROL
12 4 (0.39%) Casper Suite
12 4 (0.39%) EMC NetWorker
12 4 (0.39%) WSUS
13 3 (0.29%) Forefront Identity Manager
13 3 (0.29%) Tivoli Monitoring
Vendors
1 149 (14.62%) Microsoft
2 132 (12.95%) HP
3 91 (8.93%) Oracle
4 81 (7.95%) CA
5 76 (7.46%) Remedy
6 62 (6.08%) BMC
7 32 (3.14%) VMware
8 25 (2.45%) IBM
9 24 (2.36%) Red Hat
10 23 (2.26%) Cisco
11 19 (1.86%) SolarWinds
12 18 (1.77%) Citrix
12 18 (1.77%) SAP
13 17 (1.67%) Dynatrace
14 16 (1.57%) EMC
15 12 (1.18%) Symantec
16 11 (1.08%) Splunk
17 10 (0.98%) FrontRange
17 10 (0.98%) LogRhythm
17 10 (0.98%) TippingPoint
City, London
Deerfoot IT Resources Ltd
Rate: £300 - £350 per day
Posted: Yesterday
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Posted: 2 days ago
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Rate: £350 per day
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Rate: £350 per day
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Rate: £350 - £400 Per Day
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City, London
Deerfoot IT Resources Ltd
Rate: £300 - £325 per day
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Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: Up to £245 per day
Posted: 2 days ago
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Rate: £450 - £550 per day
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Birmingham, West Midlands (County)
TEKsystems
Rate: £100 - £150 per day
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £300.00 - £330.00 per day
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Rate: EXCELLENT
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