The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 16 January 2017 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
ServiceNow
UK
Rank 234 310 443
Rank change year-on-year
+76 +133
Contract jobs citing ServiceNow 458 360 156
As % of all contract IT jobs located in the UK 1.02% 0.72% 0.31%
As % of the Vendors category 2.25% 1.67% 0.68%
Number of daily rates quoted 339 236 108
Median daily rate £450 £488 £425
Median daily rate % change year-on-year
-7.69% +14.70%
90% offered a daily rate of more than £296 £338 £274
10% offered a daily rate of more than £575 £600 £550
UK excluding London median daily rate £450 £413 £375
% change year-on-year
+9.09% +10.00%
Number of hourly rates quoted 8 6 4
Median hourly rate £16.00 £18.50 £16.54
Median hourly rate % change year-on-year
-13.51% +11.83%
90% offered a hourly rate of more than £14.18 £10.75 £13.09
10% offered a hourly rate of more than £26.00 £20.50 £21.75
UK excluding London median hourly rate £16.00 £14.50 £20.00
% change year-on-year
+10.34% -27.50%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
20361 21578 23065
As % of all contract IT jobs located in the UK 45.51% 43.26% 45.48%
Number of daily rates quoted 12457 12656 13574
Median daily rate £425 £400 £388
Median daily rate % change year-on-year
+6.25% +3.22%
90% offered a daily rate of more than £250 £225 £225
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £395 £375 £370
% change year-on-year
+5.33% +1.35%
Number of hourly rates quoted 761 864 1026
Median hourly rate £19.11 £22.50 £17.25
Median hourly rate % change year-on-year
-15.08% +30.43%
90% offered a hourly rate of more than £11.00 £11.46 £11.00
10% offered a hourly rate of more than £50.00 £52.50 £37.50
UK excluding London median hourly rate £18.00 £22.50 £16.75
% change year-on-year
-20.00% +34.32%

ServiceNow
Jobs Demand Trend

The demand trend of contract jobs citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 16 January 2017.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 16 January 2017.

ServiceNow Hourly Rate Histogram in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 436 £450 -10.00% 47
London +15 246 £456 -8.75% 30
South East +34 53 £358 -10.62% 4
North West +44 47 £481 -0.77% 3
Manchester +52 42 £500 +48.14% 3
West Midlands +7 28 £438 +56.25% 4
North East +7 27 £425 - 2
Tyne and Wear +6 27 £425 - 2
City of London -4 26 £350 -26.31% 8
Salford - 20 £525 - 3
Hampshire +31 17 £350 +86.66%
Surrey +21 16 £284 -34.39% 1
Newcastle upon Tyne -8 14 £463 - 1
East of England +1 13 £513 +24.24%
Birmingham +3 12 £440 +57.14% 2
Sunderland - 11 £325 - 1
Wales +4 10 £450 +33.33% 1
East Midlands - 10 £525 - 1
Southampton +10 8 £196 +4.66%
Coventry -4 8 £425 - 1
Berkshire -7 8 £425 +6.25% 1
Nottinghamshire - 8 £538 - 1
Nottingham - 8 £538 - 1
Cambridgeshire +3 7 £613 +48.48%
South West +18 6 £375 +27.65%
Yorkshire +14 5 £488 +26.21% 3
South Wales +10 5 £450 +33.33%
Bracknell +7 5 - -
Cobham +1 5 £360 -14.28%
South Yorkshire -2 5 £488 -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 16 January 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 482 (54.04%) ITIL
2 351 (39.35%) ITSM
3 279 (31.28%) Service Management
4 248 (27.80%) JavaScript
5 190 (21.30%) Agile Software Development
6 173 (19.39%) HTML
7 153 (17.15%) Windows
8 152 (17.04%) CMDB
9 142 (15.92%) Web Services
9 142 (15.92%) Finance
10 137 (15.36%) XML
11 111 (12.44%) Configuration Management
12 106 (11.88%) CSS
13 104 (11.66%) Workflow
14 100 (11.21%) CMS
15 98 (10.99%) Microsoft
16 96 (10.76%) Security Cleared
17 87 (9.75%) Change Management
18 83 (9.30%) SC Cleared
19 80 (8.97%) ITIL V3
19 80 (8.97%) Remedy
20 72 (8.07%) Service Delivery
21 71 (7.96%) Incident Management
22 68 (7.62%) Active Directory
22 68 (7.62%) Windows Server
23 66 (7.40%) Unix
24 64 (7.17%) Java
24 64 (7.17%) AngularJS
25 62 (6.95%) SDLC
25 62 (6.95%) HP

ServiceNow
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 100 (11.21%) CMS
2 35 (3.92%) SharePoint
3 16 (1.79%) Confluence
4 14 (1.57%) MS Exchange
5 10 (1.12%) WebLogic
6 9 (1.01%) BizTalk Server
6 9 (1.01%) IIS
6 9 (1.01%) Oracle SOA Suite
6 9 (1.01%) Skype for Business
7 4 (0.45%) Exchange Server 2013
8 3 (0.34%) Blackberry Enterprise Server
8 3 (0.34%) IBM Notes
8 3 (0.34%) Tomcat
9 2 (0.22%) Elasticsearch
9 2 (0.22%) Exchange Server 2007
9 2 (0.22%) Exchange Server 2010
9 2 (0.22%) Oracle Workflow
9 2 (0.22%) SAS
10 1 (0.11%) Apache Spark
10 1 (0.11%) OpenStack
Applications
1 55 (6.17%) MS Office
2 51 (5.72%) MS Excel
3 19 (2.13%) MS PowerPoint
4 11 (1.23%) MS Visio
5 5 (0.56%) MS Project
6 2 (0.22%) Acrobat
Business Applications
1 41 (4.60%) Remedy ITSM
2 5 (0.56%) SAP Oil and Gas
3 2 (0.22%) Dynamics AX
3 2 (0.22%) Dynamics CRM
3 2 (0.22%) Sentinel
3 2 (0.22%) Unit4 Business World
4 1 (0.11%) Eikon
4 1 (0.11%) Maximo
4 1 (0.11%) Oracle ERP
4 1 (0.11%) Payment Gateway
4 1 (0.11%) PeopleSoft HRMS
4 1 (0.11%) SAP HCM
Cloud Services
1 43 (4.82%) SaaS
2 33 (3.70%) Microsoft Azure
3 26 (2.91%) Amazon AWS
4 21 (2.35%) PaaS
5 20 (2.24%) IaaS
6 13 (1.46%) Office 365
7 6 (0.67%) G Suite
8 4 (0.45%) Cloud Computing
9 3 (0.34%) OpenShift
10 2 (0.22%) Amazon EC2
10 2 (0.22%) GitHub
10 2 (0.22%) OneDrive
11 1 (0.11%) Amazon CloudWatch
11 1 (0.11%) Amazon SQS
11 1 (0.11%) AWS CloudFormation
11 1 (0.11%) Slack
11 1 (0.11%) SuccessFactors
11 1 (0.11%) Veeva
Communications & Networking
1 42 (4.71%) LDAP
2 30 (3.36%) TCP/IP
3 15 (1.68%) VPN
4 13 (1.46%) DNS
5 11 (1.23%) DHCP
5 11 (1.23%) MPLS
5 11 (1.23%) SSL
6 10 (1.12%) Firewall
6 10 (1.12%) Internet
6 10 (1.12%) SAN
6 10 (1.12%) WAN
7 8 (0.90%) Ethernet
7 8 (0.90%) VoIP
8 7 (0.78%) LAN
8 7 (0.78%) Skype
9 6 (0.67%) FCAPS
10 4 (0.45%) Network Security
10 4 (0.45%) Remote Desktop
11 3 (0.34%) ADSL
11 3 (0.34%) SSH
Database & Business Intelligence
1 34 (3.81%) SQL Server
2 10 (1.12%) Data Warehouse
2 10 (1.12%) DB2
3 8 (0.90%) Relational Database
4 6 (0.67%) MySQL
5 3 (0.34%) BusinessObjects
5 3 (0.34%) BusinessObjects Business Intelligence
6 2 (0.22%) Big Data
6 2 (0.22%) Crystal Reports
6 2 (0.22%) Hadoop
6 2 (0.22%) Oracle Database
6 2 (0.22%) Oracle Reports
6 2 (0.22%) RDBMS
6 2 (0.22%) SAP HANA
6 2 (0.22%) SQL Server Integration Services
7 1 (0.11%) BusinessObjects Dashboards
7 1 (0.11%) BusinessObjects XI
7 1 (0.11%) Data Mining
7 1 (0.11%) DataStage
7 1 (0.11%) MS Access
Development Applications
1 34 (3.81%) JIRA
2 14 (1.57%) Selenium
3 13 (1.46%) Git (software)
4 7 (0.78%) Jenkins
4 7 (0.78%) Maven
4 7 (0.78%) Team Foundation Server
5 5 (0.56%) MSBuild
5 5 (0.56%) Visual Studio
6 3 (0.34%) Ant
6 3 (0.34%) JUnit
6 3 (0.34%) StarTeam
6 3 (0.34%) TestNG
7 2 (0.22%) Gradle
7 2 (0.22%) Subversion
7 2 (0.22%) Visual Studio Team System
8 1 (0.11%) ERwin
8 1 (0.11%) MSI
8 1 (0.11%) Sonatype Nexus
General
1 142 (15.92%) Finance
2 43 (4.82%) Banking
3 33 (3.70%) Retail
4 32 (3.59%) Manufacturing
5 25 (2.80%) Pharmaceutical
6 14 (1.57%) Telecoms
7 10 (1.12%) Publishing
8 9 (1.01%) Financial Institution
8 9 (1.01%) Legal
9 8 (0.90%) Investment Banking
10 7 (0.78%) Advertising
11 6 (0.67%) Electronics
11 6 (0.67%) Law
11 6 (0.67%) Marketing
12 4 (0.45%) Japanese Language
13 3 (0.34%) Automotive
13 3 (0.34%) German Language
14 2 (0.22%) Corporate Banking
14 2 (0.22%) French Language
14 2 (0.22%) Front Office
Job Titles
1 278 (31.17%) Developer
2 242 (27.13%) ServiceNow Developer
3 181 (20.29%) Analyst
4 76 (8.52%) Consultant
5 72 (8.07%) Administrator
6 57 (6.39%) Service Analyst
7 56 (6.28%) Business Analyst
8 50 (5.61%) Architect
9 43 (4.82%) ServiceNow Consultant
10 38 (4.26%) Service Desk Analyst
11 27 (3.03%) Service Manager
12 24 (2.69%) Project Manager
12 24 (2.69%) Support Analyst
12 24 (2.69%) Support Engineer
13 23 (2.58%) Systems Administrator
14 22 (2.47%) IT Analyst
15 20 (2.24%) Desktop Support
16 17 (1.91%) 1st Line Support
17 16 (1.79%) IT Manager
17 16 (1.79%) IT Support
Libraries, Frameworks & Software Standards
1 173 (19.39%) HTML
2 142 (15.92%) Web Services
3 137 (15.36%) XML
4 106 (11.88%) CSS
5 64 (7.17%) AngularJS
6 49 (5.49%) REST
7 46 (5.16%) SOAP
8 45 (5.04%) Ajax
9 39 (4.37%) Twitter Bootstrap
10 34 (3.81%) HTML5
11 23 (2.58%) XHTML
12 22 (2.47%) .NET
13 19 (2.13%) JSON
14 17 (1.91%) XSL
15 14 (1.57%) XML Schema
16 12 (1.35%) Node.js
17 11 (1.23%) Middleware
18 9 (1.01%) .NET Framework
18 9 (1.01%) SAML
18 9 (1.01%) Spring
Miscellaneous
1 152 (17.04%) CMDB
2 37 (4.15%) Analytical Skills
3 32 (3.59%) Management Information System
4 17 (1.91%) User Experience
5 16 (1.79%) Data Centre
6 13 (1.46%) Computer Science
6 13 (1.46%) Enterprise Software
7 10 (1.12%) Web 2.0
8 9 (1.01%) Blackberry
8 9 (1.01%) Data Structures
9 7 (0.78%) Ergonomics
9 7 (0.78%) Hedge funds
9 7 (0.78%) Virtual Team
10 6 (0.67%) Wiki
11 5 (0.56%) Cloud Native
11 5 (0.56%) PMI
12 4 (0.45%) Learning Management System
12 4 (0.45%) Mainframe
12 4 (0.45%) Security Operations Centre
13 3 (0.34%) Video Conferencing
Operating Systems
1 153 (17.15%) Windows
2 68 (7.62%) Windows Server
3 66 (7.40%) Unix
4 58 (6.50%) Linux
5 46 (5.16%) Windows 7
6 20 (2.24%) AIX
6 20 (2.24%) Solaris
7 17 (1.91%) Windows 10
8 15 (1.68%) Windows Server 2008
9 14 (1.57%) Windows Server 2003
10 13 (1.46%) Windows XP
11 12 (1.35%) Mac OS X
12 11 (1.23%) Windows Server 2012
13 9 (1.01%) Android
14 8 (0.90%) Apple iOS
15 6 (0.67%) Ubuntu
16 5 (0.56%) Windows Vista
17 3 (0.34%) Red Hat Enterprise Linux
17 3 (0.34%) Windows 8
18 2 (0.22%) VME
Processes & Methodologies
1 482 (54.04%) ITIL
2 351 (39.35%) ITSM
3 279 (31.28%) Service Management
4 190 (21.30%) Agile Software Development
5 111 (12.44%) Configuration Management
6 104 (11.66%) Workflow
7 87 (9.75%) Change Management
8 80 (8.97%) ITIL V3
9 72 (8.07%) Service Delivery
10 71 (7.96%) Incident Management
11 62 (6.95%) SDLC
11 62 (6.95%) Stakeholder Management
12 59 (6.61%) Problem Management
13 57 (6.39%) DevOps
14 51 (5.72%) Project Management
14 51 (5.72%) Scrum
15 50 (5.61%) Business Analysis
16 49 (5.49%) Continuous Improvement
16 49 (5.49%) PRINCE2
17 46 (5.16%) Release Management
Programming Languages
1 248 (27.80%) JavaScript
2 64 (7.17%) Java
3 44 (4.93%) SQL
4 30 (3.36%) PowerShell
5 22 (2.47%) Perl
6 16 (1.79%) Bash Shell
7 15 (1.68%) PHP
8 14 (1.57%) Python
9 11 (1.23%) C#
9 11 (1.23%) VB
10 10 (1.12%) C++
10 10 (1.12%) Shell Script
11 7 (0.78%) T-SQL
12 6 (0.67%) C
13 5 (0.56%) VB.NET
14 3 (0.34%) VBScript
15 1 (0.11%) COBOL
15 1 (0.11%) Korn
15 1 (0.11%) PL/SQL
15 1 (0.11%) VBA
Qualifications
1 96 (10.76%) Security Cleared
2 83 (9.30%) SC Cleared
3 48 (5.38%) ITIL Certification
4 40 (4.48%) Degree
5 29 (3.25%) BPSS Clearance
6 19 (2.13%) ITIL Foundation Certificate
7 9 (1.01%) CISSP
8 8 (0.90%) Microsoft Certification
8 8 (0.90%) PMP
9 6 (0.67%) DV Cleared
10 5 (0.56%) PMI Certification
11 4 (0.45%) APMP
11 4 (0.45%) CCNP
11 4 (0.45%) Cisco Certification
11 4 (0.45%) CISM
11 4 (0.45%) CISMP
11 4 (0.45%) MCITP
12 3 (0.34%) CCNA
12 3 (0.34%) ISTQB Foundation Certification
12 3 (0.34%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 52 (5.83%) SLA
2 30 (3.36%) Disclosure Scotland
3 18 (2.02%) QA
4 13 (1.46%) ISO 9001
5 12 (1.35%) COBIT
6 6 (0.67%) Data Quality
7 3 (0.34%) PCI DSS
8 2 (0.22%) GPG13
8 2 (0.22%) HMG Security Policy Framework
8 2 (0.22%) ISO/IEC 27001
8 2 (0.22%) RMADS
9 1 (0.11%) GxP
9 1 (0.11%) Sarbanes-Oxley
System Software
1 68 (7.62%) Active Directory
2 11 (1.23%) VMware Infrastructure
3 9 (1.01%) Docker
4 8 (0.90%) XenApp
5 7 (0.78%) BitLocker
5 7 (0.78%) Virtual Machines
6 6 (0.67%) Xen
6 6 (0.67%) XenDesktop
7 4 (0.45%) Virtual Desktop
8 2 (0.22%) DFS Replication
8 2 (0.22%) Microsoft App-V
8 2 (0.22%) VMware ESX
8 2 (0.22%) VMware ESXi
9 1 (0.11%) Firmware
9 1 (0.11%) Gluster
9 1 (0.11%) KVM
9 1 (0.11%) RACF
9 1 (0.11%) Terminal Server
9 1 (0.11%) Veritas Cluster Server
9 1 (0.11%) Veritas Volume Manager
Systems Management
1 25 (2.80%) SCCM
2 20 (2.24%) Tivoli
3 10 (1.12%) HP SiteScope
3 10 (1.12%) MOM
4 8 (0.90%) Puppet
5 6 (0.67%) WSUS
6 5 (0.56%) Opscode Chef
7 4 (0.45%) AirWatch
7 4 (0.45%) Ansible
7 4 (0.45%) QRadar
7 4 (0.45%) SCOM
7 4 (0.45%) Tivoli Monitoring
7 4 (0.45%) vRealize
8 3 (0.34%) CA Spectrum
9 2 (0.22%) Casper Suite
9 2 (0.22%) HP UCMDB
9 2 (0.22%) Kibana
9 2 (0.22%) Pingdom
9 2 (0.22%) Tivoli Storage Manager
9 2 (0.22%) Zenoss
Vendors
1 98 (10.99%) Microsoft
2 80 (8.97%) Remedy
3 62 (6.95%) HP
4 46 (5.16%) BMC
5 38 (4.26%) CA
6 34 (3.81%) Oracle
7 25 (2.80%) Cisco
8 20 (2.24%) Apple
8 20 (2.24%) VMware
9 19 (2.13%) Citrix
10 17 (1.91%) SAP
11 12 (1.35%) EMC
12 11 (1.23%) Splunk
12 11 (1.23%) Twitter
13 9 (1.01%) AppDynamics
13 9 (1.01%) Atlassian
13 9 (1.01%) IBM
14 8 (0.90%) LANDesk
15 7 (0.78%) Dell
15 7 (0.78%) Salesforce.com
York, North Yorkshire
4it Recruitment Ltd
Rate: From £400 to £450 per day Market Rate
Posted: 3 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £400 to £450 per day Market Rate
Posted: 3 hours ago
Feltham
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 3 days ago
London
Global Intec
Salary: To attract the best
Posted: 4 days ago
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £250 - £400 per day
Posted: 6 days ago
London
Lorien Resourcing
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 3 days ago
City, London
E-Frontiers
Posted: 9 days ago
London
Lorien Resourcing
Posted: 5 days ago
Central London / West End
Pro-Quest Resourcing Ltd
Rate: £400 - £660 Per Day £High contract rates
Posted: 5 days ago
Salford, Lancashire
Reed Technology
Rate: £450 - £550 per day
Posted: 6 days ago
Salford, Lancashire
Michael Bailey Associates
Rate: £600 per day + Negotiable
Posted: 4 days ago
London
Lorien Resourcing
Posted: 5 days ago
London
Ashdown IT
Rate: £125 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: £350 - £400 per day
Posted: 4 days ago
Birmingham
People Source Consulting
Rate: £400 - £460 per day
Posted: 10 days ago
London
Spectrum IT Recruitment (South) Ltd
Rate: £400 - £425 per day
Posted: 6 days ago
Staines, Middlesex
Lorien Resourcing
Rate: Market Rate
Posted: 6 days ago
Milton Keynes, Buckinghamshire
I4 Recruitment
Rate: £50k - 55k per year
Posted: 2 days ago
City, London
TEKsystems
Rate: £130 - £140 per day
Posted: 2 days ago