The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 26 February 2017 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
ServiceNow
UK
Rank 238 297 445
Rank change year-on-year
+59 +148
Contract jobs citing ServiceNow 459 395 168
As % of all contract IT jobs located in the UK 1.03% 0.76% 0.32%
As % of the Vendors category 2.30% 1.75% 0.70%
Number of daily rates quoted 316 252 107
Median daily rate £464 £475 £450
Median daily rate % change year-on-year
-2.36% +5.55%
90% offered a daily rate of more than £210 £302 £250
10% offered a daily rate of more than £575 £600 £550
UK excluding London median daily rate £425 £425 £315
% change year-on-year
- +34.92%
Number of hourly rates quoted 10 5 1
Median hourly rate £52.20 £19.00 £63.00
Median hourly rate % change year-on-year
+174.71% -69.84%
UK excluding London median hourly rate £52.20 £17.00 £63.00
% change year-on-year
+207.02% -73.01%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
19929 22519 23875
As % of all contract IT jobs located in the UK 44.51% 43.35% 45.55%
Number of daily rates quoted 12359 13462 13654
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £250 £240 £225
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 738 850 971
Median hourly rate £19.00 £21.00 £18.00
Median hourly rate % change year-on-year
-9.52% +16.66%
90% offered a hourly rate of more than £10.60 £11.50 £11.50
10% offered a hourly rate of more than £47.00 £55.00 £43.00
UK excluding London median hourly rate £17.50 £21.00 £17.50
% change year-on-year
-16.66% +20.00%

ServiceNow
Jobs Demand Trend

The demand trend of contract jobs citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 26 February 2017.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 26 February 2017.

ServiceNow Hourly Rate Histogram in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +80 443 £475 - 50
London +34 237 £475 -5.00% 31
South East +63 77 £255 -35.44% 7
North West +23 46 £450 -5.26% 1
Manchester +43 37 £488 +20.00% 1
West Midlands +11 29 £438 +16.66% 5
Salford - 25 £500 -
City of London +3 22 £375 -21.05% 9
Hampshire +25 20 £304 +62.13%
Surrey +18 20 £210 -52.27% 3
North East -1 17 £475 -15.55% 2
Tyne and Wear -5 17 £475 -9.95% 2
Berkshire +10 15 £125 -68.35% 2
Yorkshire +30 14 £425 +39.34% 1
Birmingham -6 13 £430 +21.12% 3
Bracknell +12 11 £123 -49.48% 1
East Midlands +16 9 £538 -
Nottingham - 9 £538 -
Staines - 9 £575 - 2
Nottinghamshire - 9 £538 -
South Yorkshire +8 8 £385 +71.11%
Buckinghamshire +2 8 £500 - 2
Newcastle upon Tyne -11 8 £513 -2.84% 2
Southampton +11 7 £133 -29.33%
Sheffield - 7 £350 -
Sunderland - 7 £325 -
East of England -9 6 £513 +55.30%
Coventry - 6 £425 - 1
Farnborough - 6 - -
South West +7 5 £388 +24.00% 3

ServiceNow
Top 30 Related IT Skills

For the 6 months to 26 February 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 468 (53.24%) ITIL
2 319 (36.29%) ITSM
3 261 (29.69%) Service Management
4 249 (28.33%) JavaScript
5 203 (23.09%) Agile Software Development
6 189 (21.50%) HTML
7 145 (16.50%) Web Services
8 143 (16.27%) Finance
9 132 (15.02%) XML
9 132 (15.02%) Windows
10 123 (13.99%) CSS
10 123 (13.99%) CMDB
11 111 (12.63%) Workflow
12 97 (11.04%) Configuration Management
13 90 (10.24%) CMS
14 84 (9.56%) Security Cleared
15 78 (8.87%) Remedy
16 74 (8.42%) Microsoft
17 71 (8.08%) ITIL V3
18 70 (7.96%) SC Cleared
19 69 (7.85%) AngularJS
20 68 (7.74%) Service Delivery
21 65 (7.39%) Change Management
21 65 (7.39%) Active Directory
22 63 (7.17%) SaaS
22 63 (7.17%) DevOps
22 63 (7.17%) SDLC
23 61 (6.94%) Scrum
23 61 (6.94%) Incident Management
24 60 (6.83%) Java

ServiceNow
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (10.24%) CMS
2 45 (5.12%) SharePoint
3 14 (1.59%) Confluence
3 14 (1.59%) MS Exchange
4 12 (1.37%) Skype for Business
5 8 (0.91%) BizTalk Server
5 8 (0.91%) IIS
6 5 (0.57%) Exchange Server 2013
7 4 (0.46%) IBM Notes
8 3 (0.34%) Blackberry Enterprise Server
8 3 (0.34%) Exchange Server 2010
8 3 (0.34%) Tomcat
9 2 (0.23%) Elasticsearch
9 2 (0.23%) Exchange Server 2007
9 2 (0.23%) JBoss
9 2 (0.23%) Oracle Workflow
10 1 (0.11%) Apache Pig
10 1 (0.11%) SAS
10 1 (0.11%) WebLogic
10 1 (0.11%) WebSphere
Applications
1 46 (5.23%) MS Office
2 45 (5.12%) MS Excel
3 18 (2.05%) MS PowerPoint
4 9 (1.02%) MS Visio
5 2 (0.23%) MS Project
6 1 (0.11%) Spreadsheet
Business Applications
1 33 (3.75%) Remedy ITSM
2 6 (0.68%) SAP Oil and Gas
3 2 (0.23%) Dynamics AX
3 2 (0.23%) Dynamics CRM
3 2 (0.23%) SAP HCM
3 2 (0.23%) Sentinel
3 2 (0.23%) Unit4 Business World
4 1 (0.11%) Maximo
4 1 (0.11%) Oracle ERP
4 1 (0.11%) Payment Gateway
Cloud Services
1 63 (7.17%) SaaS
2 41 (4.66%) Microsoft Azure
3 33 (3.75%) Amazon AWS
4 21 (2.39%) PaaS
5 18 (2.05%) IaaS
5 18 (2.05%) Office 365
6 7 (0.80%) G Suite
7 6 (0.68%) OneDrive
8 5 (0.57%) GitHub
8 5 (0.57%) SuccessFactors
9 4 (0.46%) AWS CloudFormation
9 4 (0.46%) OpenShift
10 3 (0.34%) Amazon S3
10 3 (0.34%) Virtual Private Cloud
11 2 (0.23%) Amazon EC2
11 2 (0.23%) Cloud Computing
12 1 (0.11%) Amazon CloudWatch
12 1 (0.11%) Amazon SQS
12 1 (0.11%) Slack
12 1 (0.11%) Veeva
Communications & Networking
1 50 (5.69%) LDAP
2 20 (2.28%) TCP/IP
3 15 (1.71%) SSL
4 13 (1.48%) VPN
5 12 (1.37%) Internet
6 11 (1.25%) Firewall
7 10 (1.14%) WAN
8 9 (1.02%) VoIP
9 8 (0.91%) LAN
9 8 (0.91%) Skype
10 7 (0.80%) DHCP
10 7 (0.80%) SAN
11 6 (0.68%) DNS
11 6 (0.68%) MPLS
11 6 (0.68%) SSH
12 5 (0.57%) Ethernet
13 4 (0.46%) BGP
13 4 (0.46%) HTTP
14 3 (0.34%) TACACS
14 3 (0.34%) Wi-Fi
Database & Business Intelligence
1 29 (3.30%) SQL Server
2 12 (1.37%) Data Warehouse
3 9 (1.02%) Relational Database
4 6 (0.68%) DB2
5 4 (0.46%) MySQL
6 3 (0.34%) Big Data
6 3 (0.34%) BusinessObjects
6 3 (0.34%) BusinessObjects Business Intelligence
6 3 (0.34%) Hadoop
7 2 (0.23%) Crystal Reports
7 2 (0.23%) MS Access
7 2 (0.23%) Oracle Database
7 2 (0.23%) Oracle Reports
7 2 (0.23%) RDBMS
7 2 (0.23%) SQL Server Integration Services
8 1 (0.11%) Data Mining
8 1 (0.11%) DataStage
8 1 (0.11%) Oracle Database 12c
8 1 (0.11%) SAP HANA
8 1 (0.11%) SQL Server 2012
Development Applications
1 28 (3.19%) JIRA
2 15 (1.71%) Git (software)
3 13 (1.48%) Selenium
4 8 (0.91%) Jenkins
4 8 (0.91%) Team Foundation Server
5 5 (0.57%) MSBuild
5 5 (0.57%) Visual Studio
6 4 (0.46%) Maven
7 3 (0.34%) Ant
7 3 (0.34%) StarTeam
8 2 (0.23%) git-flow
8 2 (0.23%) Gradle
8 2 (0.23%) Subversion
8 2 (0.23%) Visual Studio Team System
9 1 (0.11%) Artifactory
9 1 (0.11%) ERwin
9 1 (0.11%) MSI
9 1 (0.11%) Sonatype Nexus
General
1 143 (16.27%) Finance
2 39 (4.44%) Banking
3 32 (3.64%) Retail
4 31 (3.53%) Manufacturing
5 24 (2.73%) Pharmaceutical
6 15 (1.71%) Telecoms
7 12 (1.37%) Investment Banking
8 10 (1.14%) Advertising
9 9 (1.02%) Law
9 9 (1.02%) Publishing
10 8 (0.91%) Legal
11 7 (0.80%) Electronics
11 7 (0.80%) Financial Institution
11 7 (0.80%) Marketing
12 4 (0.46%) Automotive
13 3 (0.34%) French Language
13 3 (0.34%) German Language
13 3 (0.34%) Japanese Language
14 2 (0.23%) Billing
14 2 (0.23%) Games
Job Titles
1 318 (36.18%) Developer
2 267 (30.38%) ServiceNow Developer
3 150 (17.06%) Analyst
4 77 (8.76%) Consultant
5 61 (6.94%) Architect
6 57 (6.48%) ServiceNow Consultant
7 56 (6.37%) Administrator
8 52 (5.92%) Business Analyst
9 49 (5.57%) Service Analyst
10 36 (4.10%) Service Desk Analyst
11 33 (3.75%) Service Manager
12 25 (2.84%) Project Manager
13 20 (2.28%) ITSM Developer
14 18 (2.05%) Support Engineer
14 18 (2.05%) Systems Administrator
15 17 (1.93%) Desktop Support
15 17 (1.93%) IT Manager
16 16 (1.82%) Support Analyst
17 15 (1.71%) Incident Manager
18 13 (1.48%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 189 (21.50%) HTML
2 145 (16.50%) Web Services
3 132 (15.02%) XML
4 123 (13.99%) CSS
5 69 (7.85%) AngularJS
6 53 (6.03%) Ajax
7 50 (5.69%) Twitter Bootstrap
8 47 (5.35%) REST
9 44 (5.01%) SOAP
10 37 (4.21%) HTML5
11 26 (2.96%) .NET
12 24 (2.73%) JSON
13 20 (2.28%) XHTML
14 17 (1.93%) XSL
15 14 (1.59%) SAML
15 14 (1.59%) XML Schema
16 13 (1.48%) Node.js
17 11 (1.25%) Middleware
18 9 (1.02%) Spring
18 9 (1.02%) Velocity
Miscellaneous
1 123 (13.99%) CMDB
2 48 (5.46%) Analytical Skills
3 32 (3.64%) Management Information System
4 19 (2.16%) User Experience
5 13 (1.48%) Data Centre
5 13 (1.48%) Web 2.0
6 12 (1.37%) Enterprise Software
7 11 (1.25%) Blackberry
7 11 (1.25%) Mainframe
8 9 (1.02%) Virtual Team
9 7 (0.80%) Data Structures
10 6 (0.68%) Cloud Native
10 6 (0.68%) Computer Science
11 5 (0.57%) Hedge funds
11 5 (0.57%) PMI
11 5 (0.57%) Security Operations Centre
11 5 (0.57%) Wiki
12 4 (0.46%) Learning Management System
13 3 (0.34%) Fintech
13 3 (0.34%) iPhone
Operating Systems
1 132 (15.02%) Windows
2 55 (6.26%) Linux
3 49 (5.57%) Windows 7
4 39 (4.44%) Unix
5 35 (3.98%) Windows Server
6 29 (3.30%) Windows 10
7 14 (1.59%) Windows XP
8 13 (1.48%) Solaris
9 12 (1.37%) AIX
9 12 (1.37%) Windows Server 2008
10 11 (1.25%) Mac OS X
11 10 (1.14%) Android
11 10 (1.14%) Red Hat Enterprise Linux
12 9 (1.02%) Apple iOS
12 9 (1.02%) Windows Server 2012
13 8 (0.91%) Windows Server 2003
14 7 (0.80%) HPUX
14 7 (0.80%) Ubuntu
15 6 (0.68%) Windows 8
16 3 (0.34%) Windows Vista
Processes & Methodologies
1 468 (53.24%) ITIL
2 319 (36.29%) ITSM
3 261 (29.69%) Service Management
4 203 (23.09%) Agile Software Development
5 111 (12.63%) Workflow
6 97 (11.04%) Configuration Management
7 71 (8.08%) ITIL V3
8 68 (7.74%) Service Delivery
9 65 (7.39%) Change Management
10 63 (7.17%) DevOps
10 63 (7.17%) SDLC
11 61 (6.94%) Incident Management
11 61 (6.94%) Scrum
12 56 (6.37%) Stakeholder Management
13 51 (5.80%) PRINCE2
14 47 (5.35%) Asset Management
15 46 (5.23%) Continuous Improvement
16 45 (5.12%) Project Management
17 43 (4.89%) Problem Management
18 40 (4.55%) Business Analysis
Programming Languages
1 249 (28.33%) JavaScript
2 60 (6.83%) Java
3 43 (4.89%) SQL
4 40 (4.55%) PowerShell
5 18 (2.05%) Perl
6 16 (1.82%) Python
7 13 (1.48%) C#
8 10 (1.14%) PHP
9 9 (1.02%) Bash Shell
10 8 (0.91%) C
11 7 (0.80%) C++
11 7 (0.80%) T-SQL
12 6 (0.68%) VB.NET
13 5 (0.57%) VB
14 3 (0.34%) Shell Script
14 3 (0.34%) VBScript
15 2 (0.23%) COBOL
16 1 (0.11%) PL/SQL
16 1 (0.11%) VBA
16 1 (0.11%) XPath
Qualifications
1 84 (9.56%) Security Cleared
2 70 (7.96%) SC Cleared
3 46 (5.23%) ITIL Certification
4 31 (3.53%) Degree
5 27 (3.07%) ITIL Foundation Certificate
6 11 (1.25%) BPSS Clearance
6 11 (1.25%) Microsoft Certification
7 8 (0.91%) CISSP
7 8 (0.91%) PMP
8 7 (0.80%) DV Cleared
9 6 (0.68%) MCP
10 5 (0.57%) PMI Certification
11 4 (0.46%) APMP
11 4 (0.46%) CISM
11 4 (0.46%) CISMP
11 4 (0.46%) MCITP
11 4 (0.46%) MCSE
12 2 (0.23%) CRISC
12 2 (0.23%) MOS
12 2 (0.23%) SANS
Quality Assurance & Compliance
1 45 (5.12%) SLA
2 20 (2.28%) Disclosure Scotland
3 17 (1.93%) QA
4 8 (0.91%) Data Quality
5 6 (0.68%) PMO
6 4 (0.46%) GxP
7 3 (0.34%) COBIT
7 3 (0.34%) GAMP
7 3 (0.34%) GPG13
7 3 (0.34%) ISO 9001
7 3 (0.34%) ISO/IEC 27001
7 3 (0.34%) PCI DSS
8 2 (0.23%) Cyber Essentials
8 2 (0.23%) Cyber Essentials PLUS
8 2 (0.23%) HMG Security Policy Framework
8 2 (0.23%) RMADS
9 1 (0.11%) Sarbanes-Oxley
System Software
1 65 (7.39%) Active Directory
2 14 (1.59%) VMware Infrastructure
3 12 (1.37%) Docker
4 9 (1.02%) BitLocker
4 9 (1.02%) XenApp
5 8 (0.91%) Virtual Desktop
6 7 (0.80%) Xen
6 7 (0.80%) XenDesktop
7 5 (0.57%) Virtual Machines
8 3 (0.34%) Hyper-V
8 3 (0.34%) VMware Workstation
9 2 (0.23%) DFS Replication
9 2 (0.23%) Gluster
9 2 (0.23%) Microsoft App-V
9 2 (0.23%) RACF
9 2 (0.23%) VMware ESX
9 2 (0.23%) VMware ESXi
10 1 (0.11%) Terminal Server
10 1 (0.11%) Veritas Cluster Server
10 1 (0.11%) Veritas Volume Manager
Systems Management
1 25 (2.84%) SCCM
2 12 (1.37%) Tivoli
3 11 (1.25%) Puppet
4 9 (1.02%) SCOM
5 8 (0.91%) Netcool
6 7 (0.80%) IBM BigFix
6 7 (0.80%) WSUS
7 5 (0.57%) Ansible
7 5 (0.57%) Opscode Chef
8 4 (0.46%) AirWatch
8 4 (0.46%) QRadar
9 3 (0.34%) HP SiteScope
9 3 (0.34%) MOM
9 3 (0.34%) Tivoli Monitoring
10 2 (0.23%) Control-M
10 2 (0.23%) FortiGate
10 2 (0.23%) Oracle Enterprise Manager
10 2 (0.23%) Systems Management Server (SMS)
10 2 (0.23%) Tivoli Storage Manager
10 2 (0.23%) Unicenter
Vendors
1 78 (8.87%) Remedy
2 74 (8.42%) Microsoft
3 49 (5.57%) HP
4 41 (4.66%) BMC
5 28 (3.19%) CA
6 27 (3.07%) Citrix
6 27 (3.07%) Snow
7 23 (2.62%) SAP
8 19 (2.16%) Apple
8 19 (2.16%) Cisco
8 19 (2.16%) VMware
9 18 (2.05%) Oracle
10 16 (1.82%) IBM
11 13 (1.48%) Splunk
12 12 (1.37%) Twitter
13 10 (1.14%) EMC
14 9 (1.02%) AppDynamics
15 8 (0.91%) Dell
15 8 (0.91%) F5
15 8 (0.91%) Salesforce.com
City, London
Red10
Rate: £525 - £575 per day
Posted: 2 days ago
City, London
Red10
Rate: £450 - £500 per day
Posted: 2 days ago
Feltham
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 2 days ago
Central London / West End
Spencer Rose
Rate: From £500 to £650 per day 10 month contract
Posted: 4 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 2 days ago
London
Hays Finance Technology
Rate: £450.00 - £500.00 per day
Posted: 4 days ago
City, London
Empiric Solutions
Posted: 3 days ago
London
Bankside Recruitment
Rate: up to £90,000 plus benefits and bonus or contract basis
Posted: 2 days ago
London
ITPM
Posted: 3 days ago
London
Red10
Rate: £400 - £450 per day
Posted: 4 days ago
London
Red10
Rate: £525 - £575 per day
Posted: 6 days ago
Bracknell, Berkshire
Lorien Resourcing
Rate: £110 - £130 per day
Posted: 4 days ago
Cardiff, South Glamorgan
Digital Gurus
Rate: £400 - £450 Per Day
Posted: 4 days ago
Cardiff, South Glamorgan
Reed Technology
Rate: £350 - £450 per day
Posted: 4 days ago
Staines, Middlesex
Sopra Steria Recruitment
Rate: From £400 to £650 per day
Posted: 2 days ago
London
Streamline Connections
Rate: £500 - £525 per day
Posted: 5 days ago
Staines, Middlesex
Lorien Resourcing
Posted: 4 days ago
London
Opus Recruitment Solutions Ltd
Rate: £350 - £400 per day
Posted: 5 days ago
London
Hays Talent Solutions
Rate: £550.00 per day
Posted: 2 days ago