The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
ServiceNow
Rank 400 447 519
Rank change year-on-year
+47 +72
Contract jobs citing ServiceNow 203 135 38
As % of all contract IT jobs located in the UK 0.37% 0.26% 0.077%
As % of the Vendors category 0.81% 0.57% 0.16%
Number of daily rates quoted 138 87 22
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £404 £450
Average daily rate % change year-on-year
+5.13% -10.16%
UK excluding London average daily rate £368 £420 £350
% change year-on-year
-12.50% +20.00%
Number of hourly rates quoted 12 4 0
Average hourly rate £13.09 £15.38 -
Average hourly rate % change year-on-year
-14.89% -
UK excluding London average hourly rate £22.00 £15.38 -
% change year-on-year
+43.08% -

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
25051 23888 23758
As % of all contract IT jobs located in the UK 45.40% 46.29% 47.87%
Number of daily rates quoted 14924 13568 12329
Average daily rate £388 £388 £375
Average daily rate % change year-on-year
- +3.33%
90% offered a daily rate of more than £220 £225 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1174 1118 1406
Average hourly rate £17.50 £17.50 £19.00
Average hourly rate % change year-on-year
- -7.89%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £38.00 £36.41 £40.00
UK excluding London average hourly rate £17.40 £17.00 £19.00
% change year-on-year
+2.35% -10.52%

ServiceNow
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceNow within the UK as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 19 December 2014.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +27 196 £425 +4.03% 29
London +38 121 £450 +12.50% 23
City of London +15 26 £425 +6.25% 5
South East -4 24 £380 -6.97% 4
West Midlands -8 12 £300 -32.39%
East of England -8 12 £425 -
Essex - 11 £425 -
Berkshire +8 9 £380 -6.97% 1
South West -25 9 £175 -58.82%
Yorkshire - 8 £390 -
West Yorkshire - 7 £425 -
Leeds - 6 £425 -
North West -5 5 - - 1
Hampshire -15 5 - - 2
Birmingham - 5 £300 -
Manchester - 5 - -
Slough - 5 £250 - 1
Surrey -1 4 £438 - 1
Poole - 4 £169 -
Dorset - 4 £169 -
East Midlands -1 3 £375 -
Wiltshire -19 3 - -
Buckinghamshire -11 2 £125 -
Scotland -2 1 - -
Cambridgeshire -11 1 £153 -
Maidenhead - 1 £400 -
Reading - 1 - -
Bradford - 1 - -
High Wycombe - 1 £100 -
Huntingdon - - - -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 159 (41.09%) ITIL
2 107 (27.65%) ITSM
3 93 (24.03%) Service Management
4 91 (23.51%) Windows
5 82 (21.19%) Microsoft
6 70 (18.09%) JavaScript
7 67 (17.31%) Finance
8 65 (16.80%) Active Directory
9 56 (14.47%) HTML
10 50 (12.92%) Banking
11 48 (12.40%) Web Services
12 46 (11.89%) XML
13 44 (11.37%) Workflow
14 43 (11.11%) MS Office
15 42 (10.85%) MS Excel
16 41 (10.59%) CSS
17 37 (9.56%) Agile Software Development
17 37 (9.56%) Analytical Skills
17 37 (9.56%) Incident Management
18 35 (9.04%) Ajax
18 35 (9.04%) Change Management
19 33 (8.53%) IBM
19 33 (8.53%) Windows 7
20 31 (8.01%) Remedy
21 30 (7.75%) Windows XP
22 29 (7.49%) VPN
22 29 (7.49%) SOAP
22 29 (7.49%) Project Management
22 29 (7.49%) CMS
22 29 (7.49%) Retail

ServiceNow
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 29 (7.49%) CMS
2 20 (5.17%) SharePoint
3 15 (3.88%) IBM Notes
4 12 (3.10%) MS Exchange
5 7 (1.81%) OpenStack
5 7 (1.81%) Apache
5 7 (1.81%) Tomcat
6 6 (1.55%) Liferay
6 6 (1.55%) WebSphere
7 4 (1.03%) WebSphere Application Server
7 4 (1.03%) Exchange Server 2007
8 3 (0.78%) WorkSite
8 3 (0.78%) IBM HTTP Server
8 3 (0.78%) WebLogic
8 3 (0.78%) IIS
8 3 (0.78%) JBoss
8 3 (0.78%) Documentum
8 3 (0.78%) Oracle HTTP Server
8 3 (0.78%) Blackberry Enterprise Server
9 2 (0.52%) Exchange Server 2010
Applications
1 43 (11.11%) MS Office
2 42 (10.85%) MS Excel
3 20 (5.17%) MS PowerPoint
4 19 (4.91%) MS Visio
5 6 (1.55%) MS Project
6 4 (1.03%) Photoshop
Business Applications
1 13 (3.36%) Remedy ITSM
2 3 (0.78%) WebTrends
3 1 (0.26%) SAP Oil and Gas
3 1 (0.26%) Oracle Retail
Cloud Services
1 25 (6.46%) SaaS
2 4 (1.03%) Google Apps
2 4 (1.03%) Force.com
3 2 (0.52%) IaaS
4 1 (0.26%) Office 365
4 1 (0.26%) PaaS
Communications & Networking
1 29 (7.49%) VPN
2 28 (7.24%) SSL
3 25 (6.46%) SAN
4 22 (5.68%) TCP/IP
5 20 (5.17%) LDAP
6 13 (3.36%) LAN
6 13 (3.36%) WAN
7 11 (2.84%) NAS
8 9 (2.33%) DNS
8 9 (2.33%) HTTP
9 7 (1.81%) NetScaler
10 6 (1.55%) HTTPS
11 5 (1.29%) IP Telephony
11 5 (1.29%) SMTP
11 5 (1.29%) Internet
12 4 (1.03%) DHCP
12 4 (1.03%) Firewall
12 4 (1.03%) Wi-Fi
12 4 (1.03%) IMAP
13 3 (0.78%) VoIP
Database & Business Intelligence
1 11 (2.84%) SQL Server
2 9 (2.33%) MySQL
3 5 (1.29%) SQL Server 2008
4 4 (1.03%) PostgreSQL
4 4 (1.03%) Oracle Database
4 4 (1.03%) SQL Server 2012
5 3 (0.78%) Oracle Database 11g
5 3 (0.78%) MS Access
5 3 (0.78%) Oracle Database 10g
6 2 (0.52%) Relational Database
6 2 (0.52%) SQL Server Integration Services
7 1 (0.26%) SQL Server 2005
7 1 (0.26%) SQL Server Analysis Services
7 1 (0.26%) SQL Server Reporting Services
7 1 (0.26%) DB2
7 1 (0.26%) SQL Server 2000
Development Applications
1 11 (2.84%) JIRA
2 2 (0.52%) Jenkins
2 2 (0.52%) Appcelerator Titanium
3 1 (0.26%) TeamCity
3 1 (0.26%) Subversion
3 1 (0.26%) Oracle Forms
3 1 (0.26%) MSI
General
1 67 (17.31%) Finance
2 50 (12.92%) Banking
3 29 (7.49%) Retail
4 11 (2.84%) Games
5 10 (2.58%) Investment Banking
6 8 (2.07%) Telecoms
7 7 (1.81%) Legal
8 4 (1.03%) Manufacturing
8 4 (1.03%) Marketing
9 3 (0.78%) Publishing
9 3 (0.78%) Law
9 3 (0.78%) Financial Institution
9 3 (0.78%) Billing
10 2 (0.52%) Retail Banking
11 1 (0.26%) French Language
11 1 (0.26%) German Language
11 1 (0.26%) Portuguese Language
11 1 (0.26%) Spanish Language
11 1 (0.26%) Local Government
11 1 (0.26%) Electronics
Job Titles
1 126 (32.56%) Analyst
2 64 (16.54%) Developer
3 54 (13.95%) ServiceNow Developer
4 50 (12.92%) Consultant
5 43 (11.11%) Service Analyst
6 37 (9.56%) ServiceNow Consultant
7 35 (9.04%) Administrator
8 29 (7.49%) Business Analyst
9 21 (5.43%) Service Desk Analyst
9 21 (5.43%) Support Analyst
10 18 (4.65%) Desktop Support
11 15 (3.88%) Support Engineer
12 12 (3.10%) Architect
12 12 (3.10%) 2nd Line Support
12 12 (3.10%) Implementation Consultant
13 10 (2.58%) ITSM Consultant
13 10 (2.58%) Technical Developer
13 10 (2.58%) Senior Consultant
13 10 (2.58%) Technical Consultant
14 9 (2.33%) Project Manager
Libraries, Frameworks & Software Standards
1 56 (14.47%) HTML
2 48 (12.40%) Web Services
3 46 (11.89%) XML
4 41 (10.59%) CSS
5 35 (9.04%) Ajax
6 29 (7.49%) SOAP
7 19 (4.91%) REST
8 11 (2.84%) Middleware
9 10 (2.58%) COM
10 3 (0.78%) Java EE
10 3 (0.78%) .NET
10 3 (0.78%) JMS
11 2 (0.52%) jQuery
12 1 (0.26%) Application Packaging
12 1 (0.26%) OAuth
12 1 (0.26%) CSS3
12 1 (0.26%) HTML5
12 1 (0.26%) J2EE
12 1 (0.26%) WebSphere MQ
12 1 (0.26%) SAML
Miscellaneous
1 37 (9.56%) Analytical Skills
2 19 (4.91%) CMDB
3 11 (2.84%) Blackberry
3 11 (2.84%) Online Games
4 10 (2.58%) Replication
5 8 (2.07%) Computer Science
6 7 (1.81%) Management Information System
7 6 (1.55%) Mathematics
7 6 (1.55%) Human Factors
7 6 (1.55%) PDA
8 5 (1.29%) Statistics
8 5 (1.29%) Digital Media
8 5 (1.29%) iPad
8 5 (1.29%) Mainframe
9 4 (1.03%) User Experience
9 4 (1.03%) Open Source
10 3 (0.78%) Social Media
10 3 (0.78%) e-Health
11 2 (0.52%) Enterprise Software
11 2 (0.52%) Video Conferencing
Operating Systems
1 91 (23.51%) Windows
2 33 (8.53%) Windows 7
3 30 (7.75%) Windows XP
4 24 (6.20%) Linux
5 17 (4.39%) Windows Server 2008
6 15 (3.88%) Windows Server 2003
7 13 (3.36%) Windows Server 2012
8 10 (2.58%) UNIX
9 4 (1.03%) Windows 8
9 4 (1.03%) CentOS
9 4 (1.03%) Red Hat Enterprise Linux
10 3 (0.78%) Mac OS X
11 2 (0.52%) Android
12 1 (0.26%) SUSE
12 1 (0.26%) AIX
12 1 (0.26%) zOS
Processes & Methodologies
1 159 (41.09%) ITIL
2 107 (27.65%) ITSM
3 93 (24.03%) Service Management
4 44 (11.37%) Workflow
5 37 (9.56%) Agile Software Development
5 37 (9.56%) Incident Management
6 35 (9.04%) Change Management
7 29 (7.49%) Project Management
8 26 (6.72%) Stakeholder Management
9 25 (6.46%) Problem Management
10 18 (4.65%) Release Management
11 17 (4.39%) ITIL V2
11 17 (4.39%) Migration
12 16 (4.13%) Configuration Management
13 14 (3.62%) Service Delivery
13 14 (3.62%) ITIL V3
13 14 (3.62%) Time Management
14 11 (2.84%) Technical Architecture
15 10 (2.58%) Customer Engagement
15 10 (2.58%) IT Asset Management
Programming Languages
1 70 (18.09%) JavaScript
2 19 (4.91%) PowerShell
3 11 (2.84%) VBScript
4 10 (2.58%) SQL
5 8 (2.07%) Java
6 7 (1.81%) C#
7 6 (1.55%) PHP
8 5 (1.29%) VBA
9 4 (1.03%) Shell Script
10 3 (0.78%) Korn
10 3 (0.78%) C-shell
10 3 (0.78%) Bash Shell
10 3 (0.78%) Jython
10 3 (0.78%) Python
11 2 (0.52%) VB
11 2 (0.52%) Perl
11 2 (0.52%) Ruby
12 1 (0.26%) R
Qualifications
1 26 (6.72%) Degree
2 18 (4.65%) ITIL Certification
3 17 (4.39%) Microsoft Certification
4 14 (3.62%) SC Cleared
4 14 (3.62%) Security Cleared
5 9 (2.33%) MCP
6 7 (1.81%) MCSE
7 4 (1.03%) Cisco Certification
7 4 (1.03%) MCSA
7 4 (1.03%) Six Sigma Green Belt
8 3 (0.78%) VMware Certified Professional (VCP)
9 2 (0.52%) ISEB
9 2 (0.52%) MBA
9 2 (0.52%) ITIL Foundation Certificate
9 2 (0.52%) PRINCE2 Practitioner
10 1 (0.26%) APMP
10 1 (0.26%) PMP
10 1 (0.26%) PMI Certification
10 1 (0.26%) CCNP
10 1 (0.26%) CCNA
Quality Assurance & Compliance
1 18 (4.65%) SLA
2 9 (2.33%) ISO 9001
3 4 (1.03%) QA
System Software
1 65 (16.80%) Active Directory
2 18 (4.65%) VMware Infrastructure
3 11 (2.84%) Hyper-V
4 10 (2.58%) XenApp
5 8 (2.07%) VMware ESXi
6 7 (1.81%) XenDesktop
6 7 (1.81%) Veritas Cluster Server
7 5 (1.29%) vSphere
8 4 (1.03%) XenServer
9 3 (0.78%) Oracle RMAN
Systems Management
1 18 (4.65%) SCCM
2 17 (4.39%) Tivoli
3 15 (3.88%) Tivoli Storage Manager
4 11 (2.84%) SCOM
5 10 (2.58%) HP UCMDB
5 10 (2.58%) HP SIM
6 7 (1.81%) SCVMM
6 7 (1.81%) EdgeSight
7 3 (0.78%) Data Guard
7 3 (0.78%) McAfee ePO
7 3 (0.78%) CA Spectrum
8 1 (0.26%) BladeLogic
8 1 (0.26%) ZABBIX
8 1 (0.26%) Cisco CUCM
8 1 (0.26%) Puppet
8 1 (0.26%) Opscode Chef
8 1 (0.26%) Symantec Endpoint Protection
8 1 (0.26%) OpenView
8 1 (0.26%) Netcool
Vendors
1 82 (21.19%) Microsoft
2 33 (8.53%) IBM
3 31 (8.01%) Remedy
4 28 (7.24%) HP
5 23 (5.94%) CA
6 21 (5.43%) Citrix
7 19 (4.91%) VMware
8 16 (4.13%) Lotus
9 15 (3.88%) Oracle
10 14 (3.62%) EMC
11 13 (3.36%) Dell
11 13 (3.36%) Cisco
12 12 (3.10%) BMC
13 8 (2.07%) Red Hat
13 8 (2.07%) Nimsoft
14 7 (1.81%) Veeam
14 7 (1.81%) SAP
14 7 (1.81%) Veritas
15 6 (1.55%) Salesforce.com
16 5 (1.29%) Google
London
Opilio Recruitment
Rate: £150 - 180 per day + Benefits
Posted: 2 days ago
London
TEKsystems
Posted: 3 days ago
London
Herbert Smith Freehills LLP
Rate: Competitive
Posted: 4 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £330.00 per day
Posted: 5 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 5 days ago
City, London
Reed Professional Services
Posted: 5 days ago
Slough, Berkshire
Verticality Ltd
Rate: £400 - £525 per day
Posted: 6 days ago
London
Global Technology Solutions Ltd
Rate: £450 - £650 per day
Posted: 6 days ago
City of London
Interquest - IQ ESM
Posted: 10 days ago
City of London
Deerfoot IT
Rate: £250 - £300 per day
Posted: 11 days ago
Southampton
Deerfoot IT
Posted: 27 days ago