The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 28 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
28 May 2016
Same period 2015 Same period 2014
ServiceNow
Rank 253 404 446
Rank change year-on-year
+151 +42
Contract jobs citing ServiceNow 540 255 153
As % of all contract IT jobs located in the UK 0.99% 0.46% 0.29%
As % of the Vendors category 2.22% 1.03% 0.65%
Number of daily rates quoted 372 153 82
Median daily rate £475 £425 £394
Median daily rate % change year-on-year
+11.76% +7.93%
90% offered a daily rate of more than £250 £209 £201
10% offered a daily rate of more than £619 £525 £573
UK excluding London median daily rate £385 £388 £431
% change year-on-year
-0.64% -10.14%
Number of hourly rates quoted 10 12 3
Median hourly rate £17.50 £13.09 £16.50
Median hourly rate % change year-on-year
+33.74% -20.69%
90% offered a hourly rate of more than £14.00 £8.50 £16.10
10% offered a hourly rate of more than £110.25 £19.55 £24.50
UK excluding London median hourly rate £14.50 £12.50 £26.50
% change year-on-year
+16.00% -52.83%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
24339 24738 23537
As % of all contract IT jobs located in the UK 44.63% 44.81% 44.58%
Number of daily rates quoted 15014 14307 13348
Median daily rate £405 £400 £388
Median daily rate % change year-on-year
+1.25% +3.22%
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £570 £550 £550
UK excluding London median daily rate £380 £370 £350
% change year-on-year
+2.70% +5.71%
Number of hourly rates quoted 797 1137 1051
Median hourly rate £20.00 £18.14 £17.50
Median hourly rate % change year-on-year
+10.25% +3.65%
90% offered a hourly rate of more than £10.98 £11.17 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £37.00
UK excluding London median hourly rate £20.00 £18.00 £17.50
% change year-on-year
+11.11% +2.85%

ServiceNow
Jobs Demand Trend

The demand trend of contract jobs citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 28 May 2016.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 28 May 2016.

ServiceNow Hourly Rate Histogram in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +147 500 £475 +15.15% 47
London +76 262 £500 +11.11% 25
North West +53 69 £475 +11.76% 2
North East +9 59 £273 +43.68% 7
Tyne and Wear +2 57 £270 +42.23% 2
Newcastle upon Tyne +3 56 £273 +43.68% 2
South East -15 43 £450 +16.12% 4
Cheshire +20 31 £525 +23.52%
Warrington - 24 £550 -
Scotland -1 23 £451 - 4
Manchester +5 22 £325 - 1
City of London +37 21 £500 +25.00% 9
Yorkshire +30 20 £413 - 2
Edinburgh +13 19 £451 - 4
West Yorkshire +18 18 £425 - 2
East of England +16 16 £333 -9.21% 3
West Midlands +5 16 £425 +48.47% 1
Leeds - 16 £425 - 2
Berkshire -20 15 £450 +12.50% 2
Lancashire +15 13 £450 -
Hampshire - 10 £575 -
Cambridgeshire +17 9 £333 -
Croydon -8 9 £175 -30.00%
Birmingham +12 8 £550 +91.30% 1
Cambridge +10 8 £340 -
Bromley - 8 £450 - 1
Wales +14 7 £413 -17.50% 1
Blackpool - 7 £450 -
South Wales +5 6 £406 -18.75%
Warwickshire -2 6 £425 -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 28 May 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 460 (49.36%) ITIL
2 292 (31.33%) Service Management
3 288 (30.90%) ITSM
4 184 (19.74%) Finance
5 183 (19.64%) Agile Software Development
6 179 (19.21%) JavaScript
7 143 (15.34%) Windows
8 124 (13.30%) CSS
8 124 (13.30%) Change Management
9 123 (13.20%) HTML
10 114 (12.23%) Stakeholder Management
11 109 (11.70%) XML
12 106 (11.37%) SQL
12 106 (11.37%) Web Services
13 105 (11.27%) HP
14 96 (10.30%) Microsoft
15 95 (10.19%) CMDB
16 92 (9.87%) Unix
17 85 (9.12%) Incident Management
18 84 (9.01%) Oracle
19 83 (8.91%) Linux
19 83 (8.91%) Windows Server
20 80 (8.58%) Analytical Skills
21 79 (8.48%) SQL Server
22 77 (8.26%) Security Cleared
23 76 (8.15%) Banking
24 75 (8.05%) Configuration Management
25 73 (7.83%) Java
25 73 (7.83%) ITIL Certification
26 71 (7.62%) Remedy

ServiceNow
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (6.44%) CMS
2 40 (4.29%) SharePoint
3 14 (1.50%) Apache
4 9 (0.97%) WebLogic
5 8 (0.86%) JBoss
5 8 (0.86%) MS Exchange
6 5 (0.54%) Exchange Server 2007
6 5 (0.54%) IIS
7 4 (0.43%) Exchange Server 2010
7 4 (0.43%) Oracle Workflow
7 4 (0.43%) Skype for Business
8 2 (0.21%) Confluence
8 2 (0.21%) Exchange Server 2003
8 2 (0.21%) GroupWise
9 1 (0.11%) Blackberry Enterprise Server
9 1 (0.11%) Exchange Server 2013
9 1 (0.11%) Node.js
9 1 (0.11%) Office Communications Server
9 1 (0.11%) WebSphere
Applications
1 48 (5.15%) MS Excel
2 31 (3.33%) MS Office
3 9 (0.97%) MS Visio
4 6 (0.64%) MS PowerPoint
5 3 (0.32%) MS Project
6 1 (0.11%) Photoshop
6 1 (0.11%) Spreadsheet
Business Applications
1 34 (3.65%) Remedy ITSM
2 5 (0.54%) Oracle Applications
3 3 (0.32%) Salerio
3 3 (0.32%) SAP Oil and Gas
4 2 (0.21%) ResourceLink
5 1 (0.11%) assyst
5 1 (0.11%) Eikon
5 1 (0.11%) Oracle Financials
5 1 (0.11%) Oracle Payables
Cloud Services
1 44 (4.72%) SaaS
2 8 (0.86%) Office 365
3 6 (0.64%) Microsoft Azure
3 6 (0.64%) PaaS
4 2 (0.21%) Amazon AWS
5 1 (0.11%) IBM PureFlex
5 1 (0.11%) Taleo
5 1 (0.11%) Trello
Communications & Networking
1 52 (5.58%) TCP/IP
2 29 (3.11%) HTTP
3 26 (2.79%) SAN
4 21 (2.25%) DNS
5 20 (2.15%) LDAP
6 18 (1.93%) Firewall
7 17 (1.82%) Internet
8 14 (1.50%) SSL
9 13 (1.39%) VPN
10 10 (1.07%) LAN
11 9 (0.97%) WAN
12 7 (0.75%) FTP
13 6 (0.64%) Intranet
14 4 (0.43%) DHCP
14 4 (0.43%) Ethernet
14 4 (0.43%) VoIP
15 3 (0.32%) NAS
15 3 (0.32%) Remote Desktop
15 3 (0.32%) Skype
15 3 (0.32%) Unified Communications
Database & Business Intelligence
1 79 (8.48%) SQL Server
2 27 (2.90%) DB2
3 23 (2.47%) SQL Server 2008
4 10 (1.07%) BusinessObjects
5 9 (0.97%) SQL Server 2005
5 9 (0.97%) SQL Server 2012
6 8 (0.86%) Qlik Sense
6 8 (0.86%) QlikView
7 7 (0.75%) Pentaho
8 6 (0.64%) Business Intelligence Development Studio
8 6 (0.64%) SQL Server 2000
8 6 (0.64%) SQL Server Reporting Services
9 5 (0.54%) Data Warehouse
10 4 (0.43%) Data Mining
10 4 (0.43%) SQL Server Integration Services
11 3 (0.32%) GIS
11 3 (0.32%) Oracle Database
11 3 (0.32%) Oracle Database 10g
11 3 (0.32%) Relational Database
11 3 (0.32%) SAP Data Services
Development Applications
1 25 (2.68%) JIRA
2 8 (0.86%) Jenkins
3 7 (0.75%) Team Foundation Server
4 6 (0.64%) SQL Server Management Studio (SSMS)
5 5 (0.54%) HP UFT
5 5 (0.54%) VSS/SourceSafe
6 4 (0.43%) LoadRunner
6 4 (0.43%) Visual Studio
7 1 (0.11%) Git (software)
7 1 (0.11%) MSI
7 1 (0.11%) Selenium
General
1 184 (19.74%) Finance
2 76 (8.15%) Banking
3 31 (3.33%) Law
4 24 (2.58%) Pharmaceutical
5 22 (2.36%) Investment Banking
6 18 (1.93%) Financial Institution
7 14 (1.50%) Telecoms
8 12 (1.29%) Legal
9 11 (1.18%) Front Office
10 9 (0.97%) Back Office
11 8 (0.86%) Retail
12 7 (0.75%) Manufacturing
13 6 (0.64%) Electronics
13 6 (0.64%) Marketing
14 5 (0.54%) Billing
15 4 (0.43%) Publishing
16 3 (0.32%) Advertising
16 3 (0.32%) French Language
16 3 (0.32%) General Ledger
17 2 (0.21%) Retail Banking
Job Titles
1 262 (28.11%) Developer
2 224 (24.03%) ServiceNow Developer
3 211 (22.64%) Analyst
4 99 (10.62%) Consultant
5 97 (10.41%) Architect
6 88 (9.44%) Business Analyst
7 73 (7.83%) ServiceNow Consultant
8 56 (6.01%) Service Analyst
9 47 (5.04%) Administrator
10 35 (3.76%) Service Manager
11 32 (3.43%) Support Analyst
12 30 (3.22%) Support Engineer
13 26 (2.79%) Delivery Manager
14 24 (2.58%) Project Manager
15 22 (2.36%) Service Desk Analyst
16 17 (1.82%) ITSM Analyst
16 17 (1.82%) Technical Architect
17 16 (1.72%) Senior Developer
18 14 (1.50%) Applications Support
18 14 (1.50%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 124 (13.30%) CSS
2 123 (13.20%) HTML
3 109 (11.70%) XML
4 106 (11.37%) Web Services
5 58 (6.22%) SOAP
6 42 (4.51%) Ajax
7 40 (4.29%) JSON
8 36 (3.86%) REST
9 26 (2.79%) .NET
10 23 (2.47%) AngularJS
11 19 (2.04%) HTML5
12 17 (1.82%) ASP.NET
12 17 (1.82%) CAML
13 15 (1.61%) jQuery
14 8 (0.86%) COM
15 7 (0.75%) ISPF
16 6 (0.64%) FIX Protocol
16 6 (0.64%) J2EE
17 3 (0.32%) .NET Framework
17 3 (0.32%) JDBC
Miscellaneous
1 95 (10.19%) CMDB
2 80 (8.58%) Analytical Skills
3 46 (4.94%) Computer Science
4 36 (3.86%) Data Centre
5 30 (3.22%) Management Information System
6 22 (2.36%) Visualisation
7 18 (1.93%) Data Structures
8 16 (1.72%) User Experience
9 13 (1.39%) Mainframe
10 12 (1.29%) IBM Mainframe
11 10 (1.07%) Replication
12 9 (0.97%) Clustering
12 9 (0.97%) Derivative
13 8 (0.86%) Wiki
14 7 (0.75%) Equities
14 7 (0.75%) Fixed Income
14 7 (0.75%) NHS
15 6 (0.64%) Enterprise Software
15 6 (0.64%) Foreign Exchange (FX)
15 6 (0.64%) SWIFT
Operating Systems
1 143 (15.34%) Windows
2 92 (9.87%) Unix
3 83 (8.91%) Linux
3 83 (8.91%) Windows Server
4 36 (3.86%) Solaris
5 25 (2.68%) AIX
5 25 (2.68%) Windows 7
6 22 (2.36%) Red Hat Enterprise Linux
7 17 (1.82%) Windows Server 2012
8 12 (1.29%) zOS
9 11 (1.18%) Windows Server 2003
10 10 (1.07%) Windows Server 2008
10 10 (1.07%) Windows XP
11 9 (0.97%) Mac OS X
12 8 (0.86%) CentOS
13 7 (0.75%) MVS
14 4 (0.43%) Windows NT
15 3 (0.32%) Android
15 3 (0.32%) Windows 10
16 2 (0.21%) Apple iOS
Processes & Methodologies
1 460 (49.36%) ITIL
2 292 (31.33%) Service Management
3 288 (30.90%) ITSM
4 183 (19.64%) Agile Software Development
5 124 (13.30%) Change Management
6 114 (12.23%) Stakeholder Management
7 85 (9.12%) Incident Management
8 75 (8.05%) Configuration Management
9 70 (7.51%) Project Management
10 58 (6.22%) Service Delivery
10 58 (6.22%) Workflow
11 56 (6.01%) ITIL V3
12 54 (5.79%) Problem Management
13 53 (5.69%) Release Management
14 51 (5.47%) Business Analysis
15 46 (4.94%) Mentoring
16 45 (4.83%) User Acceptance Testing
17 39 (4.18%) PRINCE2
18 35 (3.76%) Root Cause Analysis
19 34 (3.65%) Six Sigma
Programming Languages
1 179 (19.21%) JavaScript
2 106 (11.37%) SQL
3 73 (7.83%) Java
4 51 (5.47%) VB
5 45 (4.83%) PowerShell
6 42 (4.51%) Shell Script
7 34 (3.65%) Perl
8 30 (3.22%) C#
9 20 (2.15%) T-SQL
10 17 (1.82%) FQL
11 10 (1.07%) VBScript
12 9 (0.97%) PL/SQL
13 7 (0.75%) JCL
13 7 (0.75%) REXX
14 5 (0.54%) C
14 5 (0.54%) VBA
15 2 (0.21%) C++
15 2 (0.21%) PHP
16 1 (0.11%) Python
16 1 (0.11%) Ruby
Qualifications
1 77 (8.26%) Security Cleared
2 73 (7.83%) ITIL Certification
3 56 (6.01%) SC Cleared
4 49 (5.26%) Degree
5 44 (4.72%) BPSS Clearance
6 25 (2.68%) Microsoft Certification
7 12 (1.29%) AAT
7 12 (1.29%) MCSE
8 8 (0.86%) ITIL Foundation Certificate
8 8 (0.86%) MCSA
9 7 (0.75%) PRINCE2 Practitioner
10 6 (0.64%) MCP
11 5 (0.54%) CCAA
11 5 (0.54%) Citrix Certification
11 5 (0.54%) MCDBA
11 5 (0.54%) PRINCE2 Certification
11 5 (0.54%) VMware Certified Professional (VCP)
12 4 (0.43%) BC Cleared
12 4 (0.43%) CCENT
13 3 (0.32%) MCTS
Quality Assurance & Compliance
1 61 (6.55%) SLA
2 31 (3.33%) Disclosure Scotland
3 21 (2.25%) QA
4 20 (2.15%) COBIT
5 16 (1.72%) ISO 9001
6 15 (1.61%) Sarbanes-Oxley
7 8 (0.86%) PCI DSS
8 5 (0.54%) Data Quality
9 3 (0.32%) ISO/IEC 27001
10 1 (0.11%) ISAE 3402
10 1 (0.11%) ISO 9000
10 1 (0.11%) SSAE 16
System Software
1 50 (5.36%) Active Directory
2 16 (1.72%) VMware Infrastructure
3 10 (1.07%) vSphere
4 7 (0.75%) iptables
4 7 (0.75%) Postfix
4 7 (0.75%) Sendmail
4 7 (0.75%) Time Sharing Option
5 5 (0.54%) Tivoli Workload Scheduler
6 4 (0.43%) Firmware
6 4 (0.43%) NFS
6 4 (0.43%) Veritas Cluster Server
7 3 (0.32%) XenApp
7 3 (0.32%) XenDesktop
8 2 (0.21%) Forefront TMG
8 2 (0.21%) Hyper-V
8 2 (0.21%) ISA Server
8 2 (0.21%) VMware ESX
9 1 (0.11%) Microsoft App-V
9 1 (0.11%) SRDF
Systems Management
1 39 (4.18%) Tivoli
2 28 (3.00%) SCCM
3 26 (2.79%) MOM
4 25 (2.68%) HP SiteScope
5 16 (1.72%) Puppet
6 13 (1.39%) Nagios
7 8 (0.86%) SCOM
7 8 (0.86%) ZABBIX
8 7 (0.75%) Cobbler
8 7 (0.75%) OSSEC
9 6 (0.64%) Control-M
9 6 (0.64%) Perfmon
9 6 (0.64%) WSUS
10 4 (0.43%) BMC Marimba
10 4 (0.43%) EMC NetWorker
10 4 (0.43%) HP Quality Center
10 4 (0.43%) logstash
11 3 (0.32%) BMC PATROL
11 3 (0.32%) Tivoli Monitoring
11 3 (0.32%) vRealize
Vendors
1 105 (11.27%) HP
2 96 (10.30%) Microsoft
3 84 (9.01%) Oracle
4 71 (7.62%) Remedy
5 64 (6.87%) CA
6 46 (4.94%) BMC
7 29 (3.11%) IBM
7 29 (3.11%) VMware
8 23 (2.47%) Red Hat
9 20 (2.15%) Cisco
10 18 (1.93%) Citrix
11 17 (1.82%) Dynatrace
12 15 (1.61%) SAP
13 11 (1.18%) SolarWinds
14 10 (1.07%) FrontRange
15 8 (0.86%) EMC
15 8 (0.86%) Splunk
16 7 (0.75%) Fidessa
16 7 (0.75%) LogRhythm
16 7 (0.75%) TippingPoint
London
Aim Hire Jobs
Posted: Yesterday
South East London
Aim Hire Recruitment Ltd
Rate: From £350 to £450 per day
Posted: Yesterday
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £500.00 per day
Posted: 2 days ago
City, London
Venturi
Rate: £500 - £520 per day
Posted: 4 days ago
City, London
Spencer Rose
Rate: From £480 to £485 per day
Posted: 3 days ago
London
Lorien Resourcing
Posted: Yesterday
London
Lorien Resourcing
Posted: 5 days ago
Bromley, Kent
Hays Finance Technology
Rate: £450 - £600 per day
Posted: 4 days ago
Manchester, Lancashire
Lorien Resourcing
Rate: £300.0 - £350.00 per day
Posted: 5 days ago
London
onezeero.
Rate: £300 - £325 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: £240 per day
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 17 days ago
City of London
Interquest - IQ Tech
Rate: £500 - £600 per day
Posted: 12 days ago
Wales
People Source Consulting
Rate: £500 - £700 per day
Posted: 4 days ago
City of London
Venturi
Rate: £400 - £435 per day
Posted: 10 days ago
London
Hays London City Cheapside
Rate: £500.00 - £700.00 per day
Posted: 13 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: £240 per day
Posted: 5 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 12 days ago
Colchester
Pertemps IT
Rate: Up to £14 per hour all inclusive
Posted: 26 days ago
City, London
ComputAppoint
Rate: £445 - £490 per day
Posted: 4 days ago
London
Lawrence Harvey
Rate: £200.00 - £250.00 per day
Posted: 8 days ago