The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
ServiceNow
Rank 415 439 546
Rank change year-on-year
+24 +107
Contract jobs citing ServiceNow 204 138 42
As % of all contract IT jobs located in the UK 0.35% 0.26% 0.077%
As % of the Vendors category 0.78% 0.57% 0.16%
Number of daily rates quoted 133 95 19
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£340 £388 £450
Average daily rate % change year-on-year
-12.25% -13.88%
UK excluding London average daily rate £300 £325 £450
% change year-on-year
-7.69% -27.77%
Number of hourly rates quoted 10 4 1
Average hourly rate £13.09 £14.72 £21.00
Average hourly rate % change year-on-year
-11.07% -29.92%
UK excluding London average hourly rate £24.00 £15.50 -
% change year-on-year
+54.83% -

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
26282 24246 25665
As % of all contract IT jobs located in the UK 45.03% 46.23% 47.11%
Number of daily rates quoted 15364 13731 13222
Average daily rate £388 £388 £385
Average daily rate % change year-on-year
- +0.64%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1242 1169 1321
Average hourly rate £18.00 £18.00 £19.00
Average hourly rate % change year-on-year
- -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.30
10% offered a hourly rate of more than £40.00 £37.50 £40.00
UK excluding London average hourly rate £18.00 £18.11 £19.00
% change year-on-year
-0.62% -4.67%

ServiceNow
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceNow within the UK as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 24 October 2014.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 189 £340 -12.25% 22
London -1 114 £365 -8.75% 12
South East +3 27 £225 -37.93% 4
City of London +12 19 £365 -17.97% 4
North West +9 19 £210 -35.38%
Manchester - 17 £210 -
West Midlands -8 13 £300 +20.00%
East of England -4 12 £425 -5.55% 3
Berkshire - 9 £403 - 2
Uxbridge - 8 - -
Buckinghamshire -1 6 £150 -
Essex - 6 £425 - 2
Hampshire -10 4 £363 -
Hertfordshire -23 3 £433 -3.88% 1
Wiltshire -12 2 - - 2
South West -38 2 - - 2
West Yorkshire - 2 £400 -
Yorkshire - 2 £400 -
Leeds - 2 £400 -
Cambridgeshire - 2 £153 -
Cambridge - 2 £153 -
Scotland -6 1 - -
High Wycombe - 1 £100 -
Reading - 1 - - 1
Bedfordshire - 1 £273 -
Gloucestershire - - - -
Dorset - - - -
East Midlands - - - -
Middlesex - - - -
Northamptonshire - - - -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 147 (43.11%) ITIL
2 93 (27.27%) ITSM
3 91 (26.69%) Service Management
4 82 (24.05%) Windows
5 67 (19.65%) Active Directory
6 65 (19.06%) Microsoft
7 60 (17.60%) JavaScript
8 52 (15.25%) Finance
9 51 (14.96%) MS Office
10 47 (13.78%) MS Excel
11 43 (12.61%) Web Services
12 40 (11.73%) HTML
12 40 (11.73%) Change Management
13 39 (11.44%) Analytical Skills
14 37 (10.85%) Banking
15 36 (10.56%) Workflow
16 34 (9.97%) XML
16 34 (9.97%) Windows 7
17 32 (9.38%) Incident Management
17 32 (9.38%) CSS
17 32 (9.38%) Agile Software Development
18 31 (9.09%) CMS
18 31 (9.09%) Windows XP
19 29 (8.50%) Remedy
20 27 (7.92%) Stakeholder Management
21 26 (7.62%) Retail
21 26 (7.62%) Project Management
21 26 (7.62%) IBM
21 26 (7.62%) Ajax
22 25 (7.33%) MS PowerPoint

ServiceNow
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 31 (9.09%) CMS
2 14 (4.11%) MS Exchange
2 14 (4.11%) IBM Notes
3 12 (3.52%) SharePoint
4 7 (2.05%) Apache
4 7 (2.05%) Tomcat
4 7 (2.05%) WebSphere
5 6 (1.76%) Liferay
6 4 (1.17%) Exchange Server 2007
6 4 (1.17%) WebSphere Application Server
7 3 (0.88%) WebLogic
7 3 (0.88%) IIS
7 3 (0.88%) JBoss
7 3 (0.88%) Blackberry Enterprise Server
7 3 (0.88%) IBM HTTP Server
7 3 (0.88%) Documentum
7 3 (0.88%) Oracle HTTP Server
8 2 (0.59%) Exchange Server 2003
8 2 (0.59%) Joomla!
8 2 (0.59%) Confluence
Applications
1 51 (14.96%) MS Office
2 47 (13.78%) MS Excel
3 25 (7.33%) MS PowerPoint
4 20 (5.87%) MS Visio
5 6 (1.76%) MS Project
6 4 (1.17%) Photoshop
Business Applications
1 12 (3.52%) Remedy ITSM
2 3 (0.88%) WebTrends
3 1 (0.29%) SAP Oil and Gas
3 1 (0.29%) Oracle Retail
Cloud Services
1 11 (3.23%) SaaS
2 4 (1.17%) Google Apps
3 2 (0.59%) PaaS
4 1 (0.29%) Office 365
4 1 (0.29%) IaaS
4 1 (0.29%) Amazon AWS
Communications & Networking
1 16 (4.69%) TCP/IP
2 14 (4.11%) SAN
3 13 (3.81%) VPN
4 12 (3.52%) LAN
4 12 (3.52%) WAN
5 10 (2.93%) SSL
6 7 (2.05%) HTTP
7 6 (1.76%) IP Telephony
8 5 (1.47%) Firewall
8 5 (1.47%) LDAP
9 3 (0.88%) DHCP
9 3 (0.88%) DNS
10 2 (0.59%) SNMP
10 2 (0.59%) Cisco IOS
11 1 (0.29%) NAS
11 1 (0.29%) Wi-Fi
11 1 (0.29%) SSH
11 1 (0.29%) FTP
11 1 (0.29%) ISDN
11 1 (0.29%) PBX
Database & Business Intelligence
1 11 (3.23%) SQL Server
2 6 (1.76%) MySQL
3 4 (1.17%) Oracle Database
3 4 (1.17%) Relational Database
4 3 (0.88%) Oracle Database 11g
4 3 (0.88%) Oracle Database 10g
5 2 (0.59%) SQL Server Integration Services
5 2 (0.59%) DB2
5 2 (0.59%) SQL Server 2008
6 1 (0.29%) SQL Server 2012
6 1 (0.29%) SQL Server Analysis Services
6 1 (0.29%) SQL Server 2000
6 1 (0.29%) SQL Server Reporting Services
6 1 (0.29%) SQL Server 2005
Development Applications
1 10 (2.93%) JIRA
2 2 (0.59%) Appcelerator Titanium
2 2 (0.59%) Jenkins
3 1 (0.29%) TeamCity
3 1 (0.29%) Oracle Forms
3 1 (0.29%) MSI
3 1 (0.29%) Subversion
General
1 52 (15.25%) Finance
2 37 (10.85%) Banking
3 26 (7.62%) Retail
4 10 (2.93%) Games
5 6 (1.76%) Telecoms
5 6 (1.76%) Investment Banking
6 5 (1.47%) Marketing
6 5 (1.47%) Manufacturing
7 3 (0.88%) Publishing
7 3 (0.88%) Law
7 3 (0.88%) Legal
7 3 (0.88%) Financial Institution
8 1 (0.29%) Back Office
8 1 (0.29%) Electronics
8 1 (0.29%) French Language
8 1 (0.29%) Portuguese Language
8 1 (0.29%) Spanish Language
8 1 (0.29%) Local Government
Job Titles
1 126 (36.95%) Analyst
2 56 (16.42%) Developer
3 47 (13.78%) Service Analyst
4 39 (11.44%) ServiceNow Developer
5 32 (9.38%) Administrator
6 28 (8.21%) Business Analyst
7 25 (7.33%) Consultant
8 22 (6.45%) Support Analyst
9 21 (6.16%) Service Desk Analyst
10 19 (5.57%) Desktop Support
11 16 (4.69%) Support Engineer
12 14 (4.11%) ServiceNow Consultant
13 13 (3.81%) Project Manager
14 11 (3.23%) 2nd Line Support
14 11 (3.23%) Configuration Analyst
15 9 (2.64%) Data Analyst
15 9 (2.64%) Service Management Analyst
16 8 (2.35%) Desktop Support Engineer
16 8 (2.35%) Desktop Engineer
17 7 (2.05%) Technical Analyst
Libraries, Frameworks & Software Standards
1 43 (12.61%) Web Services
2 40 (11.73%) HTML
3 34 (9.97%) XML
4 32 (9.38%) CSS
5 26 (7.62%) Ajax
6 19 (5.57%) SOAP
7 17 (4.99%) REST
8 5 (1.47%) Middleware
9 4 (1.17%) JMS
9 4 (1.17%) .NET
10 3 (0.88%) Java EE
11 2 (0.59%) WebSphere MQ
11 2 (0.59%) jQuery
11 2 (0.59%) J2EE
12 1 (0.29%) COM
12 1 (0.29%) XSD
12 1 (0.29%) XSL
12 1 (0.29%) ODBC
12 1 (0.29%) WSDL
12 1 (0.29%) XML Schema
Miscellaneous
1 39 (11.44%) Analytical Skills
2 23 (6.74%) CMDB
3 11 (3.23%) Blackberry
3 11 (3.23%) Management Information System
4 10 (2.93%) Mathematics
4 10 (2.93%) Online Games
5 9 (2.64%) Statistics
6 7 (2.05%) PDA
7 6 (1.76%) Mainframe
7 6 (1.76%) Human Factors
7 6 (1.76%) Computer Science
8 5 (1.47%) User Experience
8 5 (1.47%) iPad
8 5 (1.47%) Digital Media
8 5 (1.47%) Open Source
9 3 (0.88%) Social Media
10 2 (0.59%) Video Conferencing
10 2 (0.59%) Enterprise Software
10 2 (0.59%) e-Health
11 1 (0.29%) Smartphone
Operating Systems
1 82 (24.05%) Windows
2 34 (9.97%) Windows 7
3 31 (9.09%) Windows XP
4 19 (5.57%) Linux
5 15 (4.40%) Windows Server 2003
6 13 (3.81%) Windows Server 2008
7 11 (3.23%) UNIX
8 7 (2.05%) Windows Server 2012
9 6 (1.76%) Windows 8
10 4 (1.17%) CentOS
11 3 (0.88%) Red Hat Enterprise Linux
12 2 (0.59%) Android
12 2 (0.59%) Mac OS X
13 1 (0.29%) zOS
13 1 (0.29%) SUSE
13 1 (0.29%) Windows NT
13 1 (0.29%) AIX
Processes & Methodologies
1 147 (43.11%) ITIL
2 93 (27.27%) ITSM
3 91 (26.69%) Service Management
4 40 (11.73%) Change Management
5 36 (10.56%) Workflow
6 32 (9.38%) Agile Software Development
6 32 (9.38%) Incident Management
7 27 (7.92%) Stakeholder Management
8 26 (7.62%) Project Management
9 21 (6.16%) Configuration Management
10 20 (5.87%) Service Delivery
11 19 (5.57%) Release Management
12 18 (5.28%) Problem Management
13 15 (4.40%) Time Management
13 15 (4.40%) Migration
14 13 (3.81%) ITIL V3
15 11 (3.23%) Analytics
16 10 (2.93%) ITIL V2
17 9 (2.64%) PRINCE2
17 9 (2.64%) Data Entry
Programming Languages
1 60 (17.60%) JavaScript
2 13 (3.81%) Java
2 13 (3.81%) SQL
3 11 (3.23%) PowerShell
4 9 (2.64%) VBA
5 6 (1.76%) PHP
6 5 (1.47%) Shell Script
7 4 (1.17%) VBScript
8 3 (0.88%) Python
8 3 (0.88%) C
8 3 (0.88%) Jython
8 3 (0.88%) Korn
8 3 (0.88%) C-shell
8 3 (0.88%) Bash Shell
9 2 (0.59%) Ruby
9 2 (0.59%) Perl
9 2 (0.59%) VB
Qualifications
1 21 (6.16%) ITIL Certification
2 19 (5.57%) Microsoft Certification
3 13 (3.81%) Degree
3 13 (3.81%) Security Cleared
4 10 (2.93%) SC Cleared
5 8 (2.35%) MCP
6 5 (1.47%) MCSE
7 4 (1.17%) DV Cleared
7 4 (1.17%) Six Sigma Green Belt
8 2 (0.59%) ITIL Foundation Certificate
8 2 (0.59%) PRINCE2 Practitioner
8 2 (0.59%) MBA
8 2 (0.59%) MCSA
9 1 (0.29%) CCA
9 1 (0.29%) Citrix Certification
9 1 (0.29%) Cisco Certification
9 1 (0.29%) PRINCE2 Certification
9 1 (0.29%) PMP
9 1 (0.29%) PMI Certification
9 1 (0.29%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 16 (4.69%) SLA
2 5 (1.47%) QA
3 3 (0.88%) ISO 9001
4 2 (0.59%) COBIT
System Software
1 67 (19.65%) Active Directory
2 7 (2.05%) VMware Infrastructure
3 5 (1.47%) vSphere
4 4 (1.17%) Hyper-V
4 4 (1.17%) XenApp
4 4 (1.17%) XenServer
5 3 (0.88%) Oracle RMAN
6 1 (0.29%) VMware ESXi
Systems Management
1 17 (4.99%) Tivoli
2 14 (4.11%) Tivoli Storage Manager
2 14 (4.11%) SCCM
3 10 (2.93%) HP UCMDB
4 3 (0.88%) McAfee ePO
4 3 (0.88%) HP SIM
4 3 (0.88%) SCOM
4 3 (0.88%) Data Guard
5 2 (0.59%) CA Spectrum
6 1 (0.29%) OpenView
6 1 (0.29%) Opscode Chef
6 1 (0.29%) Puppet
6 1 (0.29%) Cisco CUCM
6 1 (0.29%) ZABBIX
6 1 (0.29%) Netcool
6 1 (0.29%) BladeLogic
Vendors
1 65 (19.06%) Microsoft
2 29 (8.50%) Remedy
3 26 (7.62%) IBM
4 21 (6.16%) HP
5 16 (4.69%) CA
6 15 (4.40%) Lotus
6 15 (4.40%) Oracle
7 13 (3.81%) EMC
8 11 (3.23%) BMC
9 10 (2.93%) Citrix
10 9 (2.64%) Cisco
11 8 (2.35%) Dell
11 8 (2.35%) VMware
12 7 (2.05%) Red Hat
12 7 (2.05%) SAP
13 5 (1.47%) Compaq
13 5 (1.47%) Google
14 4 (1.17%) Salesforce.com
15 3 (0.88%) McAfee
15 3 (0.88%) Tripwire
West London
Verticality Ltd
Rate: £450 to £500 per day
Posted: 2 days ago
London
Global Technology Solutions Ltd
Rate: £450 - £650 per day
Posted: 2 days ago
City, London
ComputAppoint
Rate: £400 - £450 per day
Posted: 2 days ago
Essex
Logic Engagements Ltd
Rate: Negotiable
Posted: 3 days ago
City of London
Interquest - IQ ESM
Rate: £400 - £450 per day
Posted: 3 days ago
Essex
Spargonet Consulting Plc
Rate: plus excellent benefits package
Posted: 4 days ago
Wiltshire
Interquest - IQ ESM
Rate: £400 - £500 per day
Posted: 19 days ago