The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
ServiceNow
Rank 337 462 486
Rank change year-on-year
+125 +24
Contract jobs citing ServiceNow 325 132 103
As % of all contract IT jobs located in the UK 0.56% 0.24% 0.20%
As % of the Vendors category 1.28% 0.53% 0.43%
Number of daily rates quoted 177 71 57
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £313 £425
Average daily rate % change year-on-year
+44.00% -26.47%
90% offered a daily rate of more than £295 £150 £312
10% offered a daily rate of more than £575 £473 £550
UK excluding London average daily rate £440 £320 £320
% change year-on-year
+37.50% -
Number of hourly rates quoted 4 6 3
Average hourly rate £21.00 £13.50 £13.93
Average hourly rate % change year-on-year
+55.55% -3.08%
90% offered a hourly rate of more than £11.95 £13.50 £13.59
10% offered a hourly rate of more than £26.20 £17.50 £16.39
UK excluding London average hourly rate £25.00 £13.50 -
% change year-on-year
+85.18% -

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
25342 25064 24166
As % of all contract IT jobs located in the UK 43.83% 45.12% 46.49%
Number of daily rates quoted 14926 13828 13128
Average daily rate £400 £375 £385
Average daily rate % change year-on-year
+6.66% -2.59%
90% offered a daily rate of more than £225 £215 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1092 1094 1194
Average hourly rate £18.40 £17.50 £19.50
Average hourly rate % change year-on-year
+5.15% -10.25%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £43.00 £37.50 £40.57
UK excluding London average hourly rate £18.00 £17.50 £19.00
% change year-on-year
+2.85% -7.89%

ServiceNow
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceNow within the UK as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 5 August 2015.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 5 August 2015.

ServiceNow Hourly Rate Histogram in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 5 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +143 299 £445 +37.98% 56
London +123 170 £450 +46.93% 29
South East +9 64 £450 +45.16% 11
Berkshire +35 44 £463 +208.33% 3
City of London +14 31 £425 +37.09% 15
North West -5 20 £451 +12.81% 1
Bracknell +10 17 - - 2
Cheshire +6 17 £451 - 1
Scotland +10 16 £500 +354.54% 3
Yorkshire -13 15 £340 -9.33% 3
West Yorkshire -11 13 £340 -9.33% 2
East of England +14 12 £393 - 1
Edinburgh - 11 £500 - 3
Warrington - 10 £466 -
Buckinghamshire -4 9 £425 +21.42%
Leeds -18 9 £425 +13.33% 2
Reading 0 8 £500 -
Essex -3 8 £410 - 1
South West -5 6 £165 -68.57% 3
High Wycombe +6 5 £500 +150.00%
West Midlands 0 5 £500 +53.84% 6
Surrey -5 5 £475 +58.33% 3
Bradford - 5 £340 -
Wales - 5 £463 -
Docklands, London - 5 £480 -
Wiltshire -2 4 - -
West Sussex -10 4 £413 - 1
Chelmsford - 4 £435 -
Watford - 4 £275 -
Hertfordshire - 4 £275 -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 5 August 2015, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 246 (44.24%) ITIL
2 196 (35.25%) ITSM
3 175 (31.47%) Service Management
4 100 (17.99%) CMDB
5 96 (17.27%) HTML
6 95 (17.09%) Finance
7 89 (16.01%) JavaScript
8 88 (15.83%) XML
9 83 (14.93%) Web Services
10 75 (13.49%) Microsoft
11 73 (13.13%) Windows
12 70 (12.59%) Banking
13 67 (12.05%) SQL
14 66 (11.87%) HP
15 62 (11.15%) Java
16 61 (10.97%) BMC
17 58 (10.43%) CSS
18 56 (10.07%) SaaS
19 55 (9.89%) Active Directory
19 55 (9.89%) Remedy
20 52 (9.35%) CA
21 49 (8.81%) Agile Software Development
22 48 (8.63%) Project Management
22 48 (8.63%) CMS
23 43 (7.73%) MS Office
24 42 (7.55%) Workflow
25 41 (7.37%) Change Management
26 39 (7.01%) Configuration Management
27 36 (6.47%) MS Excel
27 36 (6.47%) Windows 7

ServiceNow
Top Related IT Skills by Category

For the 6 months to 5 August 2015, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 48 (8.63%) CMS
2 26 (4.68%) SharePoint
3 9 (1.62%) Node.js
4 7 (1.26%) MS Exchange
5 5 (0.90%) OpenStack
5 5 (0.90%) Lync
6 3 (0.54%) Exchange Server 2010
6 3 (0.54%) WorkSite
6 3 (0.54%) Confluence
7 2 (0.36%) SharePoint 2010
7 2 (0.36%) Exchange Server 2007
7 2 (0.36%) SmartSockets
7 2 (0.36%) IBM Notes
8 1 (0.18%) SharePoint 2013
8 1 (0.18%) Exchange Server 5.5
Applications
1 43 (7.73%) MS Office
2 36 (6.47%) MS Excel
3 17 (3.06%) MS Visio
4 15 (2.70%) MS PowerPoint
5 7 (1.26%) MS Project
6 4 (0.72%) S-PLUS
7 2 (0.36%) Spreadsheet
Business Applications
1 23 (4.14%) Remedy ITSM
2 3 (0.54%) assyst
3 2 (0.36%) ION MarketView
4 1 (0.18%) TeleForm
4 1 (0.18%) Dynamics CRM
4 1 (0.18%) SAP Business One
Cloud Services
1 56 (10.07%) SaaS
2 12 (2.16%) Amazon AWS
3 5 (0.90%) PaaS
3 5 (0.90%) Taleo
3 5 (0.90%) Microsoft Azure
4 4 (0.72%) Force.com
5 3 (0.54%) Cloud Computing
6 2 (0.36%) Office 365
6 2 (0.36%) AWS CloudFormation
6 2 (0.36%) iPaaS
Communications & Networking
1 23 (4.14%) TCP/IP
2 18 (3.24%) DNS
3 17 (3.06%) VPN
4 16 (2.88%) LDAP
5 14 (2.52%) DHCP
6 12 (2.16%) SSL
7 9 (1.62%) SAN
8 5 (0.90%) NAS
8 5 (0.90%) NetScaler
8 5 (0.90%) WAN
8 5 (0.90%) LAN
8 5 (0.90%) Internet
9 4 (0.72%) ADSL
9 4 (0.72%) Intranet
10 3 (0.54%) VLAN
10 3 (0.54%) WLAN
11 1 (0.18%) SMTP
11 1 (0.18%) HTTP
11 1 (0.18%) H.323
11 1 (0.18%) Wireless
Database & Business Intelligence
1 27 (4.86%) SQL Server
2 14 (2.52%) MySQL
3 11 (1.98%) Relational Database
4 9 (1.62%) DB2
5 5 (0.90%) Oracle Database
5 5 (0.90%) MongoDB
6 4 (0.72%) MS Access
7 3 (0.54%) SQL Server Integration Services
7 3 (0.54%) Oracle Database 11g
7 3 (0.54%) Informix
7 3 (0.54%) Ingres
7 3 (0.54%) Oracle Database 10g
7 3 (0.54%) Oracle Database 12c
8 2 (0.36%) QlikView
8 2 (0.36%) Pentaho
8 2 (0.36%) DTS
9 1 (0.18%) Spotfire
9 1 (0.18%) SQL Server Analysis Services
9 1 (0.18%) Oracle BI EE
9 1 (0.18%) SQL Server 2008
Development Applications
1 25 (4.50%) JIRA
2 8 (1.44%) Subversion
2 8 (1.44%) Jenkins
3 5 (0.90%) Gerrit
3 5 (0.90%) Artifactory
3 5 (0.90%) Git (software)
4 3 (0.54%) Team Foundation Server
4 3 (0.54%) Eclipse
4 3 (0.54%) Toad
5 2 (0.36%) ClearCase
5 2 (0.36%) Selenium
6 1 (0.18%) Oracle Forms
6 1 (0.18%) MSI
General
1 95 (17.09%) Finance
2 70 (12.59%) Banking
3 18 (3.24%) Retail
4 14 (2.52%) Investment Banking
5 11 (1.98%) Publishing
6 9 (1.62%) Law
7 6 (1.08%) Legal
7 6 (1.08%) Back Office
7 6 (1.08%) Telecoms
8 4 (0.72%) Pharmaceutical
9 3 (0.54%) German Language
9 3 (0.54%) Online Betting
10 2 (0.36%) Front Office
11 1 (0.18%) Italian Language
11 1 (0.18%) Japanese Language
11 1 (0.18%) Portuguese Language
11 1 (0.18%) Spanish Language
11 1 (0.18%) French Language
11 1 (0.18%) Financial Institution
11 1 (0.18%) Games
Job Titles
1 145 (26.08%) Analyst
2 103 (18.53%) Developer
3 97 (17.45%) Consultant
4 89 (16.01%) ServiceNow Developer
5 70 (12.59%) ServiceNow Consultant
6 50 (8.99%) Service Analyst
7 48 (8.63%) Architect
8 46 (8.27%) Business Analyst
9 38 (6.83%) Project Manager
10 30 (5.40%) Service Desk Analyst
11 22 (3.96%) Service Manager
12 18 (3.24%) Solutions Architect
13 15 (2.70%) Configuration Manager
14 14 (2.52%) Technical Consultant
15 13 (2.34%) Support Analyst
15 13 (2.34%) Incident Manager
16 12 (2.16%) Administrator
16 12 (2.16%) Infrastructure Engineer
17 11 (1.98%) Report Analyst
17 11 (1.98%) 1st Line Support
Libraries, Frameworks & Software Standards
1 96 (17.27%) HTML
2 88 (15.83%) XML
3 83 (14.93%) Web Services
4 58 (10.43%) CSS
5 35 (6.29%) SOAP
6 23 (4.14%) Ajax
7 17 (3.06%) Middleware
8 15 (2.70%) REST
9 13 (2.34%) ODBC
10 11 (1.98%) JDBC
10 11 (1.98%) jQuery
11 9 (1.62%) Twitter Bootstrap
11 9 (1.62%) COM
11 9 (1.62%) .NET
12 8 (1.44%) HTML5
13 7 (1.26%) XHTML
14 6 (1.08%) RESTful
15 5 (0.90%) Django
15 5 (0.90%) JSON
15 5 (0.90%) Sinatra
Miscellaneous
1 100 (17.99%) CMDB
2 32 (5.76%) Analytical Skills
3 23 (4.14%) Data Centre
4 21 (3.78%) Management Information System
5 12 (2.16%) Computer Science
6 11 (1.98%) Statistics
7 8 (1.44%) Blackberry
8 6 (1.08%) Mainframe
8 6 (1.08%) Replication
9 4 (0.72%) Fixed Income
9 4 (0.72%) Equities
9 4 (0.72%) PKI
9 4 (0.72%) Video Conferencing
9 4 (0.72%) iPad
10 3 (0.54%) iPhone
10 3 (0.54%) PMI
11 2 (0.36%) Foreign Exchange (FX)
11 2 (0.36%) Wiki
11 2 (0.36%) Credit Risk
11 2 (0.36%) Data Integration
Operating Systems
1 73 (13.13%) Windows
2 36 (6.47%) Windows 7
3 28 (5.04%) Linux
4 27 (4.86%) UNIX
5 18 (3.24%) Windows Server 2008
6 12 (2.16%) Windows Server 2012
6 12 (2.16%) Windows XP
6 12 (2.16%) Windows Server 2003
7 7 (1.26%) Mac OS X
8 4 (0.72%) zOS
8 4 (0.72%) Android
8 4 (0.72%) Red Hat Enterprise Linux
9 3 (0.54%) Windows 8
9 3 (0.54%) Windows Phone
10 1 (0.18%) Mac OS
10 1 (0.18%) Windows NT
10 1 (0.18%) HPUX
Processes & Methodologies
1 246 (44.24%) ITIL
2 196 (35.25%) ITSM
3 175 (31.47%) Service Management
4 49 (8.81%) Agile Software Development
5 48 (8.63%) Project Management
6 42 (7.55%) Workflow
7 41 (7.37%) Change Management
8 39 (7.01%) Configuration Management
9 34 (6.12%) Stakeholder Management
9 34 (6.12%) Knowledge Management
10 30 (5.40%) Unit Testing
11 29 (5.22%) Problem Management
12 28 (5.04%) Time Management
12 28 (5.04%) Business Analysis
13 27 (4.86%) Incident Management
14 26 (4.68%) Content Management
15 23 (4.14%) Service Delivery
16 22 (3.96%) ITIL V3
17 20 (3.60%) User Acceptance Testing
18 19 (3.42%) PRINCE2
Programming Languages
1 89 (16.01%) JavaScript
2 67 (12.05%) SQL
3 62 (11.15%) Java
4 30 (5.40%) PowerShell
5 12 (2.16%) C#
5 12 (2.16%) Perl
6 10 (1.80%) Python
6 10 (1.80%) Shell Script
7 9 (1.62%) Ruby
7 9 (1.62%) VBScript
8 7 (1.26%) PHP
9 6 (1.08%) VB
10 5 (0.90%) T-SQL
10 5 (0.90%) Groovy
10 5 (0.90%) C++
11 4 (0.72%) COBOL
11 4 (0.72%) VBA
12 3 (0.54%) PL/SQL
12 3 (0.54%) VB6
13 2 (0.36%) C
Qualifications
1 34 (6.12%) Degree
2 23 (4.14%) ITIL Certification
3 7 (1.26%) Microsoft Certification
3 7 (1.26%) PMI Certification
4 6 (1.08%) PRINCE2 Certification
5 5 (0.90%) PMP
5 5 (0.90%) MCP
5 5 (0.90%) MCSA
5 5 (0.90%) Security Cleared
6 4 (0.72%) SC Cleared
7 2 (0.36%) Sun Certification
7 2 (0.36%) PRINCE2 Practitioner
8 1 (0.18%) CCENT
8 1 (0.18%) MCITP
8 1 (0.18%) CAPM
8 1 (0.18%) CCAA
8 1 (0.18%) ITIL Foundation Certificate
8 1 (0.18%) ISEB
8 1 (0.18%) Citrix Certification
8 1 (0.18%) MCSE
Quality Assurance & Compliance
1 26 (4.68%) SLA
2 14 (2.52%) QA
3 2 (0.36%) PMBOK
3 2 (0.36%) TickIT
3 2 (0.36%) COBIT
4 1 (0.18%) Sarbanes-Oxley
System Software
1 55 (9.89%) Active Directory
2 28 (5.04%) VMware Infrastructure
3 10 (1.80%) Hyper-V
4 8 (1.44%) VMware ESXi
5 6 (1.08%) XenApp
6 5 (0.90%) XenDesktop
6 5 (0.90%) Veritas Cluster Server
6 5 (0.90%) Terminal Services
6 5 (0.90%) KVM
7 2 (0.36%) vCloud
7 2 (0.36%) Tivoli Workload Scheduler
7 2 (0.36%) VMware ESX
8 1 (0.18%) Microsoft App-V
8 1 (0.18%) vSphere
8 1 (0.18%) UAG
8 1 (0.18%) MetaFrame
8 1 (0.18%) Firmware
Systems Management
1 24 (4.32%) SCCM
2 16 (2.88%) SCOM
3 14 (2.52%) Tivoli
4 13 (2.34%) Puppet
5 12 (2.16%) Opscode Chef
6 9 (1.62%) HP UCMDB
7 6 (1.08%) Symantec Endpoint Protection
8 5 (0.90%) Capistrano
8 5 (0.90%) SCVMM
8 5 (0.90%) BladeLogic
9 4 (0.72%) Unicenter
9 4 (0.72%) Netcool
9 4 (0.72%) Cisco IPCC
10 3 (0.54%) Control-M
10 3 (0.54%) WSUS
10 3 (0.54%) McAfee ePO
10 3 (0.54%) HP SIM
10 3 (0.54%) SCOrch
10 3 (0.54%) CA Spectrum
11 2 (0.36%) Opsview
Vendors
1 75 (13.49%) Microsoft
2 66 (11.87%) HP
3 61 (10.97%) BMC
4 55 (9.89%) Remedy
5 52 (9.35%) CA
6 33 (5.94%) VMware
7 31 (5.58%) Citrix
8 30 (5.40%) Oracle
9 16 (2.88%) IBM
9 16 (2.88%) Dell
10 9 (1.62%) McAfee
10 9 (1.62%) Symantec
11 8 (1.44%) Cisco
12 7 (1.26%) EMC
13 6 (1.08%) Sybase
13 6 (1.08%) Teradata
13 6 (1.08%) FrontRange
13 6 (1.08%) LANDesk
14 5 (0.90%) SaltStack
14 5 (0.90%) Veritas
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