The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
ServiceNow
Rank 434 476 554
Rank change year-on-year
+42 +78
Contract jobs citing ServiceNow 178 116 55
As % of all contract IT jobs located in the UK 0.31% 0.22% 0.093%
As % of the Vendors category 0.67% 0.47% 0.20%
Number of daily rates quoted 122 69 28
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£300 £388 £488
Average daily rate % change year-on-year
-22.58% -20.51%
90% offered a daily rate of more than £150 £175 £320
10% offered a daily rate of more than £434 £550 £500
UK excluding London average daily rate £300 £213 £388
% change year-on-year
+41.17% -45.16%
Number of hourly rates quoted 5 3 1
Average hourly rate £13.50 £13.93 £12.50
Average hourly rate % change year-on-year
-3.08% +11.44%
UK excluding London average hourly rate £13.50 - £12.50

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
26377 24679 27415
As % of all contract IT jobs located in the UK 45.88% 46.72% 46.55%
Number of daily rates quoted 14917 13801 13955
Average daily rate £388 £385 £375
Average daily rate % change year-on-year
+0.64% +2.66%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1170 1104 1359
Average hourly rate £18.97 £19.00 £19.00
Average hourly rate % change year-on-year
-0.18% -
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £18.00 £19.00 £18.75
% change year-on-year
-5.26% +1.33%

ServiceNow
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ServiceNow within the UK as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 16 September 2014.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +46 162 £306 -20.96% 25
London +6 77 £306 -23.43% 14
South East +29 40 £300 +33.33% 7
City of London +17 13 £208 -60.47% 3
North West +9 13 £210 -34.37%
Berkshire +21 12 £240 +113.33% 2
Manchester - 11 £210 -
West Midlands -13 10 £300 +20.00%
East of England -26 9 £425 -5.55% 2
Buckinghamshire 0 7 £258 -
Yorkshire - 7 £388 -
Bracknell +5 6 £240 +113.33%
Leeds - 6 £388 -
Hampshire - 6 £350 - 2
West Yorkshire - 6 £388 -
Birmingham -5 5 £255 +27.50%
Scotland -9 5 £110 -
East Midlands +5 4 £175 -
Northamptonshire +4 4 £175 -
Hertfordshire -15 3 £433 -3.88%
South West -24 3 £538 +207.14% 2
Essex - 3 £425 -
Surrey +3 2 £300 +33.33% 2
Croydon +1 2 £338 +110.93%
Bedfordshire -17 2 £273 -
Basildon - 2 - -
Dorset -5 1 - - 1
Cambridgeshire - 1 £153 - 2
Sheffield - 1 - -
Staines - 1 - -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 161 (51.77%) ITIL
2 100 (32.15%) Service Management
3 96 (30.87%) ITSM
4 82 (26.37%) Windows
5 60 (19.29%) Active Directory
6 54 (17.36%) Microsoft
7 52 (16.72%) JavaScript
8 50 (16.08%) MS Office
9 47 (15.11%) MS Excel
9 47 (15.11%) Analytical Skills
10 40 (12.86%) Web Services
11 39 (12.54%) CMDB
12 37 (11.90%) Change Management
13 35 (11.25%) Finance
14 34 (10.93%) Windows XP
14 34 (10.93%) Windows 7
15 31 (9.97%) MS PowerPoint
15 31 (9.97%) Incident Management
16 29 (9.32%) XML
16 29 (9.32%) HTML
17 28 (9.00%) HP
18 27 (8.68%) Remedy
19 26 (8.36%) Workflow
20 25 (8.04%) Stakeholder Management
20 25 (8.04%) Retail
21 24 (7.72%) Banking
21 24 (7.72%) Configuration Management
22 23 (7.40%) Project Management
22 23 (7.40%) CMS
23 22 (7.07%) IBM

ServiceNow
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT contractor jobs within the UK citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 23 (7.40%) CMS
2 17 (5.47%) SharePoint
3 16 (5.14%) IBM Notes
4 9 (2.89%) Tomcat
5 8 (2.57%) MS Exchange
6 7 (2.25%) Apache
6 7 (2.25%) WebSphere
7 6 (1.93%) Liferay
8 5 (1.61%) IIS
9 4 (1.29%) WebSphere Application Server
10 3 (0.96%) WebLogic
10 3 (0.96%) Documentum
10 3 (0.96%) Oracle HTTP Server
10 3 (0.96%) IBM HTTP Server
11 2 (0.64%) Confluence
11 2 (0.64%) NetWeaver
11 2 (0.64%) Sitecore CMS
12 1 (0.32%) Joomla!
Applications
1 50 (16.08%) MS Office
2 47 (15.11%) MS Excel
3 31 (9.97%) MS PowerPoint
4 14 (4.50%) MS Visio
5 5 (1.61%) MS Project
6 4 (1.29%) Photoshop
Business Applications
1 16 (5.14%) Remedy ITSM
2 3 (0.96%) WebTrends
3 1 (0.32%) SAP Oil and Gas
3 1 (0.32%) Oracle Retail
Cloud Services
1 19 (6.11%) SaaS
2 4 (1.29%) PaaS
2 4 (1.29%) Google Apps
3 3 (0.96%) IaaS
4 2 (0.64%) Amazon AWS
5 1 (0.32%) Microsoft Azure
5 1 (0.32%) Office 365
Communications & Networking
1 15 (4.82%) TCP/IP
2 12 (3.86%) HTTP
3 10 (3.22%) VPN
3 10 (3.22%) SAN
4 9 (2.89%) SSL
5 6 (1.93%) WAN
5 6 (1.93%) LDAP
5 6 (1.93%) LAN
6 5 (1.61%) Firewall
7 4 (1.29%) IP Telephony
8 2 (0.64%) SNMP
8 2 (0.64%) HTTPS
8 2 (0.64%) DMZ
9 1 (0.32%) 3G
9 1 (0.32%) H.323
9 1 (0.32%) DNS
9 1 (0.32%) DHCP
9 1 (0.32%) FTP
9 1 (0.32%) PBX
9 1 (0.32%) VoIP
Database & Business Intelligence
1 14 (4.50%) SQL Server
2 7 (2.25%) MySQL
3 4 (1.29%) Relational Database
4 3 (0.96%) Oracle Database
4 3 (0.96%) DB2
5 2 (0.64%) Oracle Database 10g
5 2 (0.64%) Oracle Database 11g
5 2 (0.64%) SQL Server 2008
6 1 (0.32%) SQL Server 2012
6 1 (0.32%) SQL Server Analysis Services
6 1 (0.32%) SQL Server 2000
6 1 (0.32%) SQL Server 2005
6 1 (0.32%) SQL Server Integration Services
Development Applications
1 10 (3.22%) JIRA
2 2 (0.64%) Appcelerator Titanium
3 1 (0.32%) Jenkins
3 1 (0.32%) Oracle Forms
3 1 (0.32%) MSI
3 1 (0.32%) Subversion
General
1 35 (11.25%) Finance
2 25 (8.04%) Retail
3 24 (7.72%) Banking
4 12 (3.86%) Games
5 5 (1.61%) Marketing
5 5 (1.61%) Legal
5 5 (1.61%) Manufacturing
6 4 (1.29%) Investment Banking
7 3 (0.96%) Telecoms
7 3 (0.96%) Publishing
7 3 (0.96%) Law
8 2 (0.64%) Pharmaceutical
8 2 (0.64%) Back Office
9 1 (0.32%) Electronics
9 1 (0.32%) Financial Institution
9 1 (0.32%) Front Office
9 1 (0.32%) Local Government
9 1 (0.32%) French Language
9 1 (0.32%) Portuguese Language
9 1 (0.32%) Spanish Language
Job Titles
1 114 (36.66%) Analyst
2 46 (14.79%) Developer
3 35 (11.25%) Service Analyst
4 33 (10.61%) Administrator
5 30 (9.65%) Consultant
6 27 (8.68%) ServiceNow Developer
7 24 (7.72%) Business Analyst
8 19 (6.11%) Configuration Analyst
9 18 (5.79%) ServiceNow Consultant
10 16 (5.14%) Service Desk Analyst
11 14 (4.50%) Support Analyst
12 13 (4.18%) Project Manager
13 11 (3.54%) Desktop Support
13 11 (3.54%) Support Engineer
14 10 (3.22%) Technical Analyst
15 8 (2.57%) Architect
16 7 (2.25%) Web Developer
16 7 (2.25%) 2nd Line Support
16 7 (2.25%) Team Leader
16 7 (2.25%) Storage Administrator
Libraries, Frameworks & Software Standards
1 40 (12.86%) Web Services
2 29 (9.32%) XML
2 29 (9.32%) HTML
3 22 (7.07%) CSS
4 9 (2.89%) Ajax
5 8 (2.57%) SOAP
6 6 (1.93%) JSON
6 6 (1.93%) Middleware
7 5 (1.61%) JMS
7 5 (1.61%) .NET
8 4 (1.29%) XSL
8 4 (1.29%) XML Schema
9 3 (0.96%) WebSphere MQ
9 3 (0.96%) Java EE
10 2 (0.64%) ActiveMQ
10 2 (0.64%) WebSphere Message Broker
10 2 (0.64%) REST
10 2 (0.64%) WSDL
10 2 (0.64%) J2EE
10 2 (0.64%) XSD
Miscellaneous
1 47 (15.11%) Analytical Skills
2 39 (12.54%) CMDB
3 13 (4.18%) Management Information System
4 10 (3.22%) Online Games
5 7 (2.25%) Computer Science
5 7 (2.25%) PDA
5 7 (2.25%) Mathematics
6 6 (1.93%) Human Factors
6 6 (1.93%) Statistics
6 6 (1.93%) Open Source
7 4 (1.29%) User Experience
7 4 (1.29%) Blackberry
8 3 (0.96%) Mainframe
8 3 (0.96%) EPoS
8 3 (0.96%) Chip and PIN
9 2 (0.64%) Clustering
9 2 (0.64%) Enterprise Software
9 2 (0.64%) Social Media
10 1 (0.32%) iPad
10 1 (0.32%) Video Conferencing
Operating Systems
1 82 (26.37%) Windows
2 34 (10.93%) Windows XP
2 34 (10.93%) Windows 7
3 19 (6.11%) Linux
4 15 (4.82%) Windows Server 2003
5 13 (4.18%) Windows Server 2008
6 11 (3.54%) UNIX
7 7 (2.25%) Windows 8
8 6 (1.93%) Windows Server 2012
9 4 (1.29%) CentOS
10 3 (0.96%) Red Hat Enterprise Linux
11 2 (0.64%) Mac OS X
12 1 (0.32%) SUSE
12 1 (0.32%) Android
12 1 (0.32%) Windows NT
12 1 (0.32%) AIX
Processes & Methodologies
1 161 (51.77%) ITIL
2 100 (32.15%) Service Management
3 96 (30.87%) ITSM
4 37 (11.90%) Change Management
5 31 (9.97%) Incident Management
6 26 (8.36%) Workflow
7 25 (8.04%) Stakeholder Management
8 24 (7.72%) Configuration Management
9 23 (7.40%) Project Management
10 17 (5.47%) Service Delivery
10 17 (5.47%) Agile Software Development
11 16 (5.14%) Problem Management
11 16 (5.14%) Time Management
12 15 (4.82%) ITIL V3
13 11 (3.54%) Knowledge Management
13 11 (3.54%) Migration
14 10 (3.22%) Content Management
15 9 (2.89%) Release Management
15 9 (2.89%) ITIL V2
16 8 (2.57%) PRINCE2
Programming Languages
1 52 (16.72%) JavaScript
2 18 (5.79%) Java
3 14 (4.50%) SQL
4 9 (2.89%) PowerShell
5 6 (1.93%) VBA
5 6 (1.93%) VBScript
5 6 (1.93%) PHP
6 5 (1.61%) Shell Script
7 3 (0.96%) Jython
7 3 (0.96%) Python
7 3 (0.96%) C-shell
7 3 (0.96%) Bash Shell
7 3 (0.96%) Korn
7 3 (0.96%) C
8 2 (0.64%) Perl
8 2 (0.64%) VB
8 2 (0.64%) Ruby
9 1 (0.32%) C++
Qualifications
1 19 (6.11%) ITIL Certification
2 16 (5.14%) Microsoft Certification
3 11 (3.54%) Degree
3 11 (3.54%) Security Cleared
4 8 (2.57%) SC Cleared
5 6 (1.93%) MCP
6 4 (1.29%) MCSE
6 4 (1.29%) DV Cleared
6 4 (1.29%) Six Sigma Green Belt
7 2 (0.64%) ITIL Foundation Certificate
7 2 (0.64%) PRINCE2 Practitioner
7 2 (0.64%) PRINCE2 Certification
7 2 (0.64%) MCSA
7 2 (0.64%) MBA
8 1 (0.32%) VMware Certified Professional (VCP)
8 1 (0.32%) MCTS
8 1 (0.32%) CCA
8 1 (0.32%) Citrix Certification
8 1 (0.32%) Cisco Certification
8 1 (0.32%) A+ Certification
Quality Assurance & Compliance
1 16 (5.14%) SLA
2 6 (1.93%) ISO 9001
3 5 (1.61%) COBIT
4 4 (1.29%) QA
5 1 (0.32%) PCI DSS
System Software
1 60 (19.29%) Active Directory
2 8 (2.57%) VMware Infrastructure
3 7 (2.25%) vSphere
4 4 (1.29%) Hyper-V
4 4 (1.29%) XenApp
4 4 (1.29%) XenServer
5 2 (0.64%) Oracle RMAN
6 1 (0.32%) VMware ESXi
6 1 (0.32%) Terminal Server
Systems Management
1 16 (5.14%) SCCM
2 13 (4.18%) Tivoli
3 10 (3.22%) Tivoli Storage Manager
3 10 (3.22%) HP UCMDB
4 5 (1.61%) HP SIM
5 3 (0.96%) SCOM
5 3 (0.96%) McAfee ePO
6 2 (0.64%) Opscode Chef
6 2 (0.64%) Data Guard
7 1 (0.32%) Cisco CUCM
7 1 (0.32%) Systems Management Server (SMS)
7 1 (0.32%) BladeLogic
Vendors
1 54 (17.36%) Microsoft
2 28 (9.00%) HP
3 27 (8.68%) Remedy
4 22 (7.07%) IBM
5 16 (5.14%) BMC
5 16 (5.14%) Lotus
6 15 (4.82%) Oracle
7 12 (3.86%) CA
8 9 (2.89%) VMware
8 9 (2.89%) EMC
8 9 (2.89%) Citrix
9 7 (2.25%) Dell
9 7 (2.25%) Red Hat
10 6 (1.93%) Cisco
11 5 (1.61%) Compaq
11 5 (1.61%) Salesforce.com
11 5 (1.61%) Google
12 4 (1.29%) SAP
13 3 (0.96%) JBoss
13 3 (0.96%) Business Objects
London
Lorien Resourcing
Rate: £25000 - £30000 per annum
Posted: 23 hours ago
London
Experis Ltd
Rate: £180.00 - £200 per day
Posted: 3 days ago
City, London
Annapurna
Rate: £350 - £380 per day
Posted: 4 days ago
West Sussex
E-synergy Solutions
Rate: £300 - £400 per day
Posted: 5 days ago
Cardiff
Hays IT - Uk Posting account
Rate: £300.00 - £325.00 per day
Posted: 8 days ago
London
esynergy Solutions - UK
Rate: £350 - £450 per day
Posted: 10 days ago
City of London
Mint Recruitment Solutions
Rate: £510 - £550 per day
Posted: 12 days ago
South East London
DP Connect
Rate: £180 - £300 per day
Posted: 25 days ago