The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 3 December 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
ServiceNow
Rank 269 325 425
Rank change year-on-year
+56 +100
Contract jobs citing ServiceNow 437 385 220
As % of all contract IT jobs located in the UK 0.88% 0.70% 0.38%
As % of the Vendors category 1.94% 1.63% 0.86%
Number of daily rates quoted 322 251 153
Median daily rate £450 £488 £400
Median daily rate % change year-on-year
-7.69% +21.87%
90% offered a daily rate of more than £271 £295 £160
10% offered a daily rate of more than £550 £588 £550
UK excluding London median daily rate £425 £423 £378
% change year-on-year
+0.59% +11.92%
Number of hourly rates quoted 10 13 12
Median hourly rate £15.00 £19.00 £13.09
Median hourly rate % change year-on-year
-21.05% +45.20%
UK excluding London median hourly rate £15.00 £19.00 £22.00
% change year-on-year
-21.05% -13.63%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
22565 23604 25693
As % of all contract IT jobs located in the UK 45.62% 42.64% 44.58%
Number of daily rates quoted 13780 13868 15120
Median daily rate £420 £400 £385
Median daily rate % change year-on-year
+5.00% +3.89%
90% offered a daily rate of more than £250 £225 £218
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £388 £380 £363
% change year-on-year
+1.97% +4.82%
Number of hourly rates quoted 866 976 1239
Median hourly rate £17.50 £19.00 £17.50
Median hourly rate % change year-on-year
-7.89% +8.57%
90% offered a hourly rate of more than £11.29 £10.61 £11.00
10% offered a hourly rate of more than £50.00 £43.00 £38.00
UK excluding London median hourly rate £17.00 £18.00 £17.00
% change year-on-year
-5.55% +5.88%

ServiceNow
Jobs Demand Trend

The demand trend of contract jobs citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 3 December 2016.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 414 £450 -10.00% 46
London +5 246 £475 -5.00% 27
South East +27 46 £400 -4.76% 5
North West +11 37 £500 -
North East +2 35 £413 -17.50% 1
Tyne and Wear -5 34 £419 -16.25% 1
Manchester +28 28 £550 -
Newcastle upon Tyne -11 26 £419 -
City of London 0 24 £413 -6.25% 5
West Midlands +2 23 £450 +60.00% 7
Berkshire +4 14 £425 -5.55% 3
East of England +6 13 £450 +9.09% 2
Surrey +20 11 £360 -14.28%
South Wales +11 10 £500 +33.33%
Wales 0 10 £500 +33.33% 1
Salford - 10 £600 -
Bracknell +8 9 £305 -26.06% 1
Hampshire +28 8 £350 +180.00%
Birmingham -9 8 £450 +60.00% 3
Warwickshire +5 7 £350 -17.64%
Sunderland +3 6 £320 -36.00%
Cambridgeshire -7 6 £594 +43.93%
East Midlands - 6 £268 - 2
Yorkshire +23 5 £506 +30.64% 1
South Yorkshire -2 5 £506 -
Cheshire -10 5 £275 -43.29%
West Sussex - 5 £394 -
Southampton +10 4 £91 -27.20%
South West +7 4 £525 +40.00% 1
Scotland +1 4 £325 +8.33%

ServiceNow
Top 30 Related IT Skills

For the 6 months to 3 December 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 466 (51.10%) ITIL
2 333 (36.51%) ITSM
3 288 (31.58%) Service Management
4 254 (27.85%) JavaScript
5 185 (20.29%) Windows
6 183 (20.07%) Agile Software Development
7 166 (18.20%) HTML
8 161 (17.65%) CMDB
9 150 (16.45%) Finance
10 137 (15.02%) XML
11 129 (14.14%) Web Services
12 127 (13.93%) Microsoft
13 112 (12.28%) CSS
14 111 (12.17%) CMS
15 100 (10.96%) Change Management
16 99 (10.86%) Security Cleared
17 96 (10.53%) Windows Server
18 94 (10.31%) HP
19 93 (10.20%) Workflow
20 88 (9.65%) Configuration Management
21 86 (9.43%) Active Directory
21 86 (9.43%) Unix
21 86 (9.43%) Incident Management
22 85 (9.32%) SC Cleared
23 83 (9.10%) Stakeholder Management
24 78 (8.55%) Remedy
25 77 (8.44%) Service Delivery
26 75 (8.22%) ITIL V3
27 73 (8.00%) Problem Management
28 64 (7.02%) Linux

ServiceNow
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 111 (12.17%) CMS
2 23 (2.52%) SharePoint
3 20 (2.19%) Oracle SOA Suite
3 20 (2.19%) WebLogic
4 16 (1.75%) Confluence
5 15 (1.64%) MS Exchange
6 11 (1.21%) BizTalk Server
6 11 (1.21%) IIS
7 10 (1.10%) Skype for Business
8 8 (0.88%) OpenStack
9 5 (0.55%) Blackberry Enterprise Server
9 5 (0.55%) Exchange Server 2013
10 4 (0.44%) Exchange Server 2010
11 3 (0.33%) Exchange Server 2007
12 2 (0.22%) JBoss
12 2 (0.22%) Oracle Workflow
12 2 (0.22%) SAS
12 2 (0.22%) Tomcat
12 2 (0.22%) WebSphere
13 1 (0.11%) IBM Notes
Applications
1 59 (6.47%) MS Excel
2 47 (5.15%) MS Office
3 20 (2.19%) MS PowerPoint
4 19 (2.08%) MS Visio
5 6 (0.66%) MS Project
6 2 (0.22%) Acrobat
Business Applications
1 38 (4.17%) Remedy ITSM
2 5 (0.55%) SAP Oil and Gas
3 4 (0.44%) Eikon
4 3 (0.33%) Faxination
5 2 (0.22%) Dynamics AX
5 2 (0.22%) Dynamics CRM
5 2 (0.22%) SAP HCM
5 2 (0.22%) Sentinel
5 2 (0.22%) Unit4 Business World
6 1 (0.11%) assyst
6 1 (0.11%) Maximo
6 1 (0.11%) PeopleSoft HRMS
Cloud Services
1 50 (5.48%) SaaS
2 24 (2.63%) PaaS
3 20 (2.19%) IaaS
4 16 (1.75%) Office 365
5 12 (1.32%) Microsoft Azure
6 9 (0.99%) G Suite
7 7 (0.77%) Amazon AWS
8 4 (0.44%) Cloud Computing
9 3 (0.33%) Mimecast
9 3 (0.33%) SuccessFactors
10 1 (0.11%) Adobe Creative Cloud
10 1 (0.11%) Amazon CloudWatch
10 1 (0.11%) Amazon EC2
10 1 (0.11%) AWS CloudFormation
10 1 (0.11%) iTunes
10 1 (0.11%) OpenShift
10 1 (0.11%) Slack
Communications & Networking
1 43 (4.71%) TCP/IP
2 31 (3.40%) LDAP
3 28 (3.07%) DNS
4 22 (2.41%) SAN
5 19 (2.08%) DHCP
5 19 (2.08%) VPN
6 18 (1.97%) Firewall
7 11 (1.21%) MPLS
7 11 (1.21%) WAN
8 10 (1.10%) Ethernet
9 9 (0.99%) Remote Desktop
10 8 (0.88%) FCAPS
11 7 (0.77%) Internet
12 6 (0.66%) LAN
12 6 (0.66%) Skype
13 5 (0.55%) Network Security
13 5 (0.55%) VoIP
14 4 (0.44%) NAS
15 3 (0.33%) Broadband
15 3 (0.33%) Wi-Fi
Database & Business Intelligence
1 38 (4.17%) SQL Server
2 17 (1.86%) DB2
3 12 (1.32%) Data Warehouse
4 10 (1.10%) Relational Database
5 7 (0.77%) MySQL
6 5 (0.55%) BusinessObjects
7 3 (0.33%) BusinessObjects Business Intelligence
7 3 (0.33%) Oracle Reports
8 2 (0.22%) Big Data
8 2 (0.22%) Business Intelligence Development Studio
8 2 (0.22%) Crystal Reports
8 2 (0.22%) Hadoop
8 2 (0.22%) Oracle Database
8 2 (0.22%) RDBMS
8 2 (0.22%) SAP HANA
8 2 (0.22%) SQL Server 2000
8 2 (0.22%) SQL Server 2005
8 2 (0.22%) SQL Server 2012
8 2 (0.22%) SQL Server Integration Services
9 1 (0.11%) PostgreSQL
Development Applications
1 41 (4.50%) JIRA
2 14 (1.54%) Selenium
3 9 (0.99%) Team Foundation Server
4 8 (0.88%) MSBuild
4 8 (0.88%) Visual Studio
5 6 (0.66%) Git (software)
6 3 (0.33%) Jenkins
6 3 (0.33%) JUnit
6 3 (0.33%) Maven
6 3 (0.33%) TestNG
7 2 (0.22%) SQL Server Management Studio (SSMS)
8 1 (0.11%) ERwin
8 1 (0.11%) MSI
8 1 (0.11%) Subversion
8 1 (0.11%) Xcode
General
1 150 (16.45%) Finance
2 41 (4.50%) Banking
3 35 (3.84%) Retail
4 31 (3.40%) Manufacturing
5 29 (3.18%) Pharmaceutical
6 17 (1.86%) Telecoms
7 13 (1.43%) Legal
8 11 (1.21%) Publishing
9 8 (0.88%) Financial Institution
9 8 (0.88%) Investment Banking
9 8 (0.88%) Japanese Language
10 6 (0.66%) Advertising
10 6 (0.66%) Electronics
10 6 (0.66%) Marketing
11 5 (0.55%) Law
12 4 (0.44%) German Language
13 3 (0.33%) Automotive
13 3 (0.33%) Billing
13 3 (0.33%) Games
14 2 (0.22%) French Language
Job Titles
1 284 (31.14%) Developer
2 256 (28.07%) ServiceNow Developer
3 202 (22.15%) Analyst
4 78 (8.55%) Consultant
5 69 (7.57%) Service Analyst
6 67 (7.35%) Administrator
7 54 (5.92%) Business Analyst
8 53 (5.81%) Architect
9 49 (5.37%) ServiceNow Consultant
10 42 (4.61%) Service Desk Analyst
11 30 (3.29%) Project Manager
12 26 (2.85%) Systems Administrator
13 25 (2.74%) Support Engineer
14 22 (2.41%) IT Analyst
14 22 (2.41%) Support Analyst
15 21 (2.30%) Service Manager
15 21 (2.30%) Support Specialist
16 20 (2.19%) 1st Line Service Desk Analyst
16 20 (2.19%) 1st Line Support
17 18 (1.97%) IT Manager
Libraries, Frameworks & Software Standards
1 166 (18.20%) HTML
2 137 (15.02%) XML
3 129 (14.14%) Web Services
4 112 (12.28%) CSS
5 57 (6.25%) AngularJS
6 47 (5.15%) SOAP
7 46 (5.04%) Ajax
8 42 (4.61%) REST
9 28 (3.07%) Twitter Bootstrap
10 25 (2.74%) .NET
10 25 (2.74%) HTML5
11 23 (2.52%) XHTML
12 18 (1.97%) JSON
13 16 (1.75%) XSL
14 14 (1.54%) Middleware
14 14 (1.54%) XML Schema
15 12 (1.32%) .NET Framework
16 9 (0.99%) jQuery
17 8 (0.88%) Node.js
18 7 (0.77%) ELK Stack
Miscellaneous
1 161 (17.65%) CMDB
2 40 (4.39%) Analytical Skills
3 32 (3.51%) Management Information System
4 27 (2.96%) Computer Science
5 18 (1.97%) User Experience
6 15 (1.64%) Data Centre
7 8 (0.88%) Data Structures
7 8 (0.88%) Enterprise Software
7 8 (0.88%) Hedge funds
7 8 (0.88%) Learning Management System
8 7 (0.77%) Blackberry
8 7 (0.77%) Cloud Native
8 7 (0.77%) Ergonomics
8 7 (0.77%) Web 2.0
9 6 (0.66%) Clustering
9 6 (0.66%) Mainframe
10 5 (0.55%) Blog
10 5 (0.55%) PMI
11 4 (0.44%) Virtual Team
12 3 (0.33%) Public Cloud
Operating Systems
1 185 (20.29%) Windows
2 96 (10.53%) Windows Server
3 86 (9.43%) Unix
4 64 (7.02%) Linux
5 38 (4.17%) Solaris
5 38 (4.17%) Windows 7
6 36 (3.95%) AIX
7 21 (2.30%) Mac OS X
8 16 (1.75%) Windows Server 2003
8 16 (1.75%) Windows Server 2008
9 15 (1.64%) Windows 10
10 14 (1.54%) Android
10 14 (1.54%) Apple iOS
10 14 (1.54%) Windows XP
11 12 (1.32%) Windows Server 2012
12 9 (0.99%) Ubuntu
13 6 (0.66%) Red Hat Enterprise Linux
14 5 (0.55%) Windows Vista
15 4 (0.44%) Windows 8
16 3 (0.33%) Windows Mobile
Processes & Methodologies
1 466 (51.10%) ITIL
2 333 (36.51%) ITSM
3 288 (31.58%) Service Management
4 183 (20.07%) Agile Software Development
5 100 (10.96%) Change Management
6 93 (10.20%) Workflow
7 88 (9.65%) Configuration Management
8 86 (9.43%) Incident Management
9 83 (9.10%) Stakeholder Management
10 77 (8.44%) Service Delivery
11 75 (8.22%) ITIL V3
12 73 (8.00%) Problem Management
13 59 (6.47%) Project Management
14 57 (6.25%) PRINCE2
15 55 (6.03%) SDLC
16 53 (5.81%) Business Analysis
17 52 (5.70%) Release Management
18 51 (5.59%) DevOps
19 47 (5.15%) Asset Management
20 44 (4.82%) Scrum
Programming Languages
1 254 (27.85%) JavaScript
2 61 (6.69%) SQL
3 54 (5.92%) Java
4 32 (3.51%) PowerShell
5 28 (3.07%) Perl
6 21 (2.30%) Shell Script
7 20 (2.19%) Bash Shell
7 20 (2.19%) VB
8 17 (1.86%) Python
9 14 (1.54%) C#
10 13 (1.43%) PHP
10 13 (1.43%) T-SQL
11 10 (1.10%) C++
12 8 (0.88%) VB.NET
13 5 (0.55%) PL/SQL
14 3 (0.33%) VBScript
15 1 (0.11%) Go
15 1 (0.11%) JCL
15 1 (0.11%) Ruby
15 1 (0.11%) VBA
Qualifications
1 99 (10.86%) Security Cleared
2 85 (9.32%) SC Cleared
3 55 (6.03%) Degree
4 44 (4.82%) BPSS Clearance
5 36 (3.95%) ITIL Certification
6 28 (3.07%) ITIL Foundation Certificate
7 13 (1.43%) CISSP
8 11 (1.21%) Microsoft Certification
9 8 (0.88%) PMP
10 7 (0.77%) AAT
11 6 (0.66%) DV Cleared
12 5 (0.55%) ISEB
12 5 (0.55%) MCSE
12 5 (0.55%) MCTS
12 5 (0.55%) PMI Certification
13 4 (0.44%) APMP
13 4 (0.44%) CISM
13 4 (0.44%) CISMP
14 3 (0.33%) ACMT
14 3 (0.33%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 52 (5.70%) SLA
2 37 (4.06%) Disclosure Scotland
3 25 (2.74%) ISO 9001
4 18 (1.97%) QA
5 13 (1.43%) COBIT
6 7 (0.77%) ISO/IEC 27001
7 3 (0.33%) Data Quality
7 3 (0.33%) PCI DSS
8 2 (0.22%) GPG13
8 2 (0.22%) HMG Security Policy Framework
8 2 (0.22%) RMADS
9 1 (0.11%) GxP
9 1 (0.11%) Sarbanes-Oxley
System Software
1 86 (9.43%) Active Directory
2 13 (1.43%) BitLocker
3 11 (1.21%) XenApp
4 9 (0.99%) Xen
4 9 (0.99%) XenDesktop
5 7 (0.77%) Virtual Machines
6 6 (0.66%) Docker
6 6 (0.66%) VMware Infrastructure
7 3 (0.33%) iptables
7 3 (0.33%) Postfix
7 3 (0.33%) Sendmail
7 3 (0.33%) vSphere
8 2 (0.22%) DFS Replication
8 2 (0.22%) Microsoft App-V
8 2 (0.22%) Tivoli Workload Scheduler
8 2 (0.22%) Virtual Desktop
8 2 (0.22%) VMware ESX
9 1 (0.11%) Firmware
9 1 (0.11%) Veritas Cluster Server
9 1 (0.11%) Veritas Volume Manager
Systems Management
1 27 (2.96%) SCCM
1 27 (2.96%) Tivoli
2 16 (1.75%) MOM
3 14 (1.54%) HP SiteScope
4 11 (1.21%) Puppet
5 9 (0.99%) WSUS
6 7 (0.77%) Opscode Chef
7 6 (0.66%) Casper Suite
8 5 (0.55%) Zenoss
9 4 (0.44%) AirWatch
9 4 (0.44%) Ansible
9 4 (0.44%) QRadar
9 4 (0.44%) Tivoli Monitoring
10 3 (0.33%) Cobbler
10 3 (0.33%) HP UCMDB
10 3 (0.33%) McAfee ePO
10 3 (0.33%) Microsoft Clustering
10 3 (0.33%) Nagios
10 3 (0.33%) OSSEC
10 3 (0.33%) Symantec Enterprise Vault
Vendors
1 127 (13.93%) Microsoft
2 94 (10.31%) HP
3 78 (8.55%) Remedy
4 56 (6.14%) CA
5 50 (5.48%) Oracle
6 49 (5.37%) BMC
7 23 (2.52%) Apple
8 22 (2.41%) Cisco
9 21 (2.30%) SAP
10 19 (2.08%) VMware
11 18 (1.97%) EMC
12 16 (1.75%) Citrix
13 14 (1.54%) IBM
14 12 (1.32%) Symantec
14 12 (1.32%) Twitter
15 11 (1.21%) Google
15 11 (1.21%) LANDesk
16 10 (1.10%) Dell
16 10 (1.10%) Splunk
16 10 (1.10%) Workday
London
Deerfoot IT Resources Ltd
Rate: £400 - £450 per day + 6 month term initailly
Posted: 3 days ago
Coventry, West Midlands (County)
Spring Technology
Rate: £400.00 - £450.00 per day
Posted: 3 days ago
West Midlands
Venturi
Rate: £400 - £475 per day + Likelihood of extension
Posted: 4 days ago
Swansea, West Glamorgan
CPS Group UK
Rate: D.O.E
Posted: 3 days ago
Feltham
Interquest - IQ Tech
Rate: £450 - £500 per day
Posted: 4 days ago
City of London
Interquest - IQ Tech
Rate: £450 - £550 per day
Posted: 4 days ago
London
Spectrum IT Recruitment (South) Ltd
Rate: £400 - £425 per day
Posted: 5 days ago
London
Verticality Ltd
Rate: £500 - £550 per day
Posted: 5 days ago
Middlesex
Gibbs S3
Rate: £400 - £475 per day
Posted: 15 days ago
Bracknell
CPS Group Limited
Rate: D.O.E.
Posted: 11 days ago
Milton Keynes, Buckinghamshire
SAI Global
Rate: From £45,000 to £48,000 per annum (Pro Rata)
Posted: 16 days ago