The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 28 September 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
ServiceNow
Rank 278 336 452
Rank change year-on-year
+58 +116
Contract jobs citing ServiceNow 455 362 184
As % of all contract IT jobs located in the UK 0.85% 0.62% 0.32%
As % of the Vendors category 1.90% 1.44% 0.71%
Number of daily rates quoted 323 226 125
Median daily rate £450 £463 £313
Median daily rate % change year-on-year
-2.70% +48.00%
90% offered a daily rate of more than £231 £275 £150
10% offered a daily rate of more than £550 £600 £434
UK excluding London median daily rate £360 £475 £300
% change year-on-year
-24.21% +58.33%
Number of hourly rates quoted 14 7 5
Median hourly rate £53.25 £22.00 £13.50
Median hourly rate % change year-on-year
+142.04% +62.96%
UK excluding London median hourly rate £52.00 £20.00 £13.50
% change year-on-year
+160.00% +48.14%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised across the UK.

Vendors Category
UK
Contract IT job ads with a match in the
Vendors category
23985 25156 25971
As % of all contract IT jobs located in the UK 44.89% 43.29% 45.38%
Number of daily rates quoted 14654 14856 14656
Median daily rate £413 £400 £388
Median daily rate % change year-on-year
+3.12% +3.22%
90% offered a daily rate of more than £250 £240 £225
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 861 1085 1172
Median hourly rate £18.00 £17.80 £19.00
Median hourly rate % change year-on-year
+1.12% -6.31%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £45.00 £42.00 £42.00
UK excluding London median hourly rate £18.00 £17.89 £18.00
% change year-on-year
+0.64% -0.63%

ServiceNow
Jobs Demand Trend

The demand trend of contract jobs citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the UK

ServiceNow
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow within the UK.

ServiceNow Daily Rate Trend in the UK

ServiceNow
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 28 September 2016.

ServiceNow Daily Rate Histogram in the UK

ServiceNow
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow within the UK.

ServiceNow Hourly Rate Trend in the UK

ServiceNow
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow within the UK over the 3 months to 28 September 2016.

ServiceNow Hourly Rate Histogram in the UK

ServiceNow
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 434 £450 -3.22% 39
London +21 238 £500 +9.89% 22
South East +64 85 £375 -6.25% 9
North East +33 54 £315 -37.00% 1
Tyne and Wear +21 53 £305 -39.00% 1
Newcastle upon Tyne - 46 £305 - 1
City of London +26 32 £350 +5.66% 1
Berkshire +10 22 £120 -68.00% 2
Hampshire +29 17 £90 -77.50% 3
West Midlands -10 17 £425 -10.52% 3
North West -21 17 £325 -39.81% 3
West Sussex +13 16 £375 -9.09%
Bracknell -9 11 £115 -62.90%
Kent - 10 £360 -
Middlesex +8 9 £475 +18.75%
Manchester -5 9 £405 -37.69% 3
Farnborough - 9 - -
Sunderland +4 7 - -
Birmingham -5 7 £425 -12.82% 2
East of England -11 7 £375 -11.76% 1
Solihull - 7 - - 1
Crawley +15 6 £308 -25.45%
West Yorkshire +11 6 £513 +20.58%
Surrey +9 6 £375 -21.05% 3
Edinburgh +8 6 £325 -18.75%
Leeds +4 6 £513 +20.58%
Yorkshire +1 6 £513 +20.58%
Scotland -1 6 £325 -18.75%
Wales +21 5 £431 +1.47% 1
Southampton - 5 £90 -

ServiceNow
Top 30 Related IT Skills

For the 6 months to 28 September 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ServiceNow.

1 501 (48.45%) ITIL
2 339 (32.79%) ITSM
3 316 (30.56%) Service Management
4 245 (23.69%) JavaScript
5 237 (22.92%) Windows
6 198 (19.15%) Agile Software Development
7 177 (17.12%) Finance
8 161 (15.57%) CMDB
9 155 (14.99%) Microsoft
10 152 (14.70%) HP
11 151 (14.60%) HTML
12 146 (14.12%) Windows Server
13 140 (13.54%) Change Management
14 139 (13.44%) Unix
15 134 (12.96%) Incident Management
16 133 (12.86%) Web Services
17 126 (12.19%) XML
18 123 (11.90%) Stakeholder Management
19 117 (11.32%) SQL
19 117 (11.32%) Security Cleared
20 115 (11.12%) CSS
21 107 (10.35%) CMS
22 103 (9.96%) CA
22 103 (9.96%) Configuration Management
23 98 (9.48%) SC Cleared
24 97 (9.38%) Service Delivery
25 95 (9.19%) Linux
26 93 (8.99%) Oracle
26 93 (8.99%) Problem Management
27 92 (8.90%) TCP/IP

ServiceNow
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (10.35%) CMS
2 40 (3.87%) SharePoint
3 30 (2.90%) WebLogic
4 17 (1.64%) MS Exchange
5 14 (1.35%) Skype for Business
6 9 (0.87%) IIS
7 8 (0.77%) OpenStack
8 7 (0.68%) BizTalk Server
9 6 (0.58%) Confluence
10 4 (0.39%) Apache
10 4 (0.39%) Blackberry Enterprise Server
10 4 (0.39%) Exchange Server 2007
10 4 (0.39%) Exchange Server 2010
11 3 (0.29%) Exchange Server 2013
11 3 (0.29%) JBoss
12 2 (0.19%) Oracle Workflow
12 2 (0.19%) SAS
12 2 (0.19%) WebSphere
13 1 (0.097%) Office Communications Server
13 1 (0.097%) Tomcat
Applications
1 74 (7.16%) MS Excel
2 51 (4.93%) MS Office
3 18 (1.74%) MS Visio
4 14 (1.35%) MS PowerPoint
5 7 (0.68%) MS Project
6 2 (0.19%) Acrobat
6 2 (0.19%) Photoshop
7 1 (0.097%) Spreadsheet
Business Applications
1 36 (3.48%) Remedy ITSM
2 5 (0.48%) SAP Oil and Gas
3 4 (0.39%) Eikon
4 3 (0.29%) Faxination
5 2 (0.19%) assyst
5 2 (0.19%) Dynamics CRM
6 1 (0.097%) Maximo
6 1 (0.097%) Oracle Applications
6 1 (0.097%) Oracle Financials
6 1 (0.097%) Oracle Payables
6 1 (0.097%) PeopleSoft HRMS
6 1 (0.097%) SAP HCM
Cloud Services
1 55 (5.32%) SaaS
2 23 (2.22%) PaaS
3 18 (1.74%) IaaS
3 18 (1.74%) Office 365
4 12 (1.16%) Microsoft Azure
5 6 (0.58%) Amazon AWS
6 3 (0.29%) Cloud Computing
6 3 (0.29%) Google Apps
6 3 (0.29%) Mimecast
7 2 (0.19%) SuccessFactors
8 1 (0.097%) Adobe Creative Cloud
8 1 (0.097%) Amazon CloudWatch
8 1 (0.097%) Amazon EC2
8 1 (0.097%) AWS CloudFormation
8 1 (0.097%) iTunes
8 1 (0.097%) OpenShift
8 1 (0.097%) Slack
8 1 (0.097%) Trello
Communications & Networking
1 92 (8.90%) TCP/IP
2 44 (4.26%) SAN
3 42 (4.06%) DNS
4 35 (3.38%) Firewall
4 35 (3.38%) LDAP
5 30 (2.90%) VPN
6 23 (2.22%) DHCP
7 18 (1.74%) Internet
8 17 (1.64%) WAN
9 16 (1.55%) Remote Desktop
10 14 (1.35%) Ethernet
11 13 (1.26%) LAN
12 12 (1.16%) SSL
13 11 (1.06%) MPLS
14 10 (0.97%) Skype
15 8 (0.77%) FCAPS
15 8 (0.77%) FTP
16 7 (0.68%) NAS
16 7 (0.68%) Network Security
17 5 (0.48%) Unified Communications
Database & Business Intelligence
1 82 (7.93%) SQL Server
2 42 (4.06%) DB2
3 15 (1.45%) SQL Server 2008
4 12 (1.16%) BusinessObjects
5 11 (1.06%) Data Warehouse
5 11 (1.06%) SQL Server 2012
6 9 (0.87%) MySQL
7 8 (0.77%) Business Intelligence Development Studio
7 8 (0.77%) Qlik Sense
7 8 (0.77%) QlikView
7 8 (0.77%) SQL Server 2000
7 8 (0.77%) SQL Server 2005
8 7 (0.68%) Relational Database
9 4 (0.39%) SQL Server Reporting Services
10 3 (0.29%) Crystal Reports
10 3 (0.29%) SAP BW
11 2 (0.19%) Hadoop
11 2 (0.19%) Oracle Reports
11 2 (0.19%) SAP BI
11 2 (0.19%) SQL Server Integration Services
Development Applications
1 38 (3.68%) JIRA
2 14 (1.35%) Selenium
3 8 (0.77%) SQL Server Management Studio (SSMS)
4 5 (0.48%) MSBuild
4 5 (0.48%) Team Foundation Server
4 5 (0.48%) Visual Studio
5 3 (0.29%) Jenkins
5 3 (0.29%) JUnit
5 3 (0.29%) Maven
5 3 (0.29%) TestNG
6 2 (0.19%) Git (software)
7 1 (0.097%) Xcode
General
1 177 (17.12%) Finance
2 41 (3.97%) Banking
3 33 (3.19%) Retail
4 28 (2.71%) Manufacturing
5 27 (2.61%) Pharmaceutical
6 23 (2.22%) Telecoms
7 19 (1.84%) Legal
8 18 (1.74%) Law
9 9 (0.87%) Financial Institution
9 9 (0.87%) Japanese Language
10 8 (0.77%) Investment Banking
10 8 (0.77%) Publishing
11 5 (0.48%) Electronics
11 5 (0.48%) French Language
11 5 (0.48%) Marketing
12 4 (0.39%) Games
13 3 (0.29%) German Language
14 2 (0.19%) Italian Language
15 1 (0.097%) iGaming
15 1 (0.097%) Spanish Language
Job Titles
1 266 (25.73%) Developer
2 249 (24.08%) ServiceNow Developer
3 230 (22.24%) Analyst
4 91 (8.80%) Consultant
5 88 (8.51%) Architect
6 81 (7.83%) Service Analyst
7 80 (7.74%) Business Analyst
8 66 (6.38%) Administrator
9 56 (5.42%) ServiceNow Consultant
10 45 (4.35%) Service Desk Analyst
11 43 (4.16%) Support Engineer
12 35 (3.38%) Project Manager
13 29 (2.80%) Support Specialist
14 27 (2.61%) Support Analyst
15 25 (2.42%) 1st Line Service Desk Analyst
16 21 (2.03%) IT Analyst
16 21 (2.03%) Service Manager
17 20 (1.93%) Systems Administrator
18 19 (1.84%) 1st Line Support
18 19 (1.84%) Delivery Manager
Libraries, Frameworks & Software Standards
1 151 (14.60%) HTML
2 133 (12.86%) Web Services
3 126 (12.19%) XML
4 115 (11.12%) CSS
5 54 (5.22%) AngularJS
6 47 (4.55%) REST
7 41 (3.97%) SOAP
8 40 (3.87%) Ajax
9 29 (2.80%) .NET
10 22 (2.13%) HTML5
11 20 (1.93%) JSON
12 18 (1.74%) Twitter Bootstrap
13 16 (1.55%) Middleware
14 13 (1.26%) XHTML
15 12 (1.16%) ASP.NET
15 12 (1.16%) CAML
16 9 (0.87%) jQuery
17 8 (0.77%) .NET Framework
17 8 (0.77%) ISPF
18 5 (0.48%) XSL
Miscellaneous
1 161 (15.57%) CMDB
2 47 (4.55%) Analytical Skills
3 45 (4.35%) Computer Science
4 37 (3.58%) Management Information System
5 31 (3.00%) Data Centre
6 21 (2.03%) User Experience
7 18 (1.74%) Mainframe
8 15 (1.45%) IBM Mainframe
9 13 (1.26%) Clustering
10 11 (1.06%) Replication
11 10 (0.97%) Visualisation
12 7 (0.68%) Blackberry
12 7 (0.68%) Credit Risk
12 7 (0.68%) Enterprise Software
13 6 (0.58%) Hedge funds
14 5 (0.48%) Blog
14 5 (0.48%) Learning Management System
14 5 (0.48%) Market Risk
14 5 (0.48%) NHS
15 4 (0.39%) Life Science
Operating Systems
1 237 (22.92%) Windows
2 146 (14.12%) Windows Server
3 139 (13.44%) Unix
4 95 (9.19%) Linux
5 65 (6.29%) Solaris
6 56 (5.42%) AIX
7 33 (3.19%) Windows 7
8 21 (2.03%) Mac OS X
8 21 (2.03%) Windows Server 2012
9 20 (1.93%) Windows Server 2003
10 17 (1.64%) Windows XP
11 15 (1.45%) zOS
12 14 (1.35%) Windows Server 2008
13 13 (1.26%) Red Hat Enterprise Linux
14 8 (0.77%) MVS
15 7 (0.68%) Android
15 7 (0.68%) Windows 10
16 6 (0.58%) Apple iOS
16 6 (0.58%) Windows NT
17 4 (0.39%) Windows 8
Processes & Methodologies
1 501 (48.45%) ITIL
2 339 (32.79%) ITSM
3 316 (30.56%) Service Management
4 198 (19.15%) Agile Software Development
5 140 (13.54%) Change Management
6 134 (12.96%) Incident Management
7 123 (11.90%) Stakeholder Management
8 103 (9.96%) Configuration Management
9 97 (9.38%) Service Delivery
10 93 (8.99%) Problem Management
11 75 (7.25%) ITIL V3
12 74 (7.16%) Release Management
12 74 (7.16%) Workflow
13 68 (6.58%) Project Management
14 58 (5.61%) Business Analysis
14 58 (5.61%) Root Cause Analysis
15 49 (4.74%) Content Management
16 42 (4.06%) DevOps
16 42 (4.06%) Mentoring
16 42 (4.06%) Quality Management
Programming Languages
1 245 (23.69%) JavaScript
2 117 (11.32%) SQL
3 66 (6.38%) Java
4 64 (6.19%) VB
5 61 (5.90%) Shell Script
6 59 (5.71%) Perl
7 50 (4.84%) PowerShell
8 30 (2.90%) C#
9 29 (2.80%) T-SQL
10 14 (1.35%) Bash Shell
11 13 (1.26%) PL/SQL
12 12 (1.16%) FQL
12 12 (1.16%) PHP
13 8 (0.77%) JCL
13 8 (0.77%) Python
13 8 (0.77%) REXX
13 8 (0.77%) VBScript
14 7 (0.68%) C++
15 5 (0.48%) VB.NET
16 3 (0.29%) C
Qualifications
1 117 (11.32%) Security Cleared
2 98 (9.48%) SC Cleared
3 81 (7.83%) BPSS Clearance
4 65 (6.29%) Degree
5 34 (3.29%) ITIL Certification
6 24 (2.32%) Microsoft Certification
7 19 (1.84%) AAT
8 18 (1.74%) ITIL Foundation Certificate
9 13 (1.26%) MCSE
10 8 (0.77%) CISSP
11 6 (0.58%) BC Cleared
11 6 (0.58%) ISEB
11 6 (0.58%) MCDBA
11 6 (0.58%) MCTS
11 6 (0.58%) PRINCE2 Certification
12 5 (0.48%) VMware Certified Professional (VCP)
13 4 (0.39%) CISMP
13 4 (0.39%) MCSA
14 3 (0.29%) CCA
14 3 (0.29%) Citrix Certification
Quality Assurance & Compliance
1 86 (8.32%) SLA
2 51 (4.93%) Disclosure Scotland
3 41 (3.97%) ISO 9001
4 22 (2.13%) COBIT
5 14 (1.35%) PCI DSS
6 13 (1.26%) QA
7 8 (0.77%) ISO/IEC 27001
7 8 (0.77%) Sarbanes-Oxley
System Software
1 83 (8.03%) Active Directory
2 14 (1.35%) Virtual Machines
3 13 (1.26%) VMware Infrastructure
4 11 (1.06%) vSphere
5 10 (0.97%) iptables
5 10 (0.97%) Postfix
5 10 (0.97%) Sendmail
6 8 (0.77%) Time Sharing Option
7 7 (0.68%) Tivoli Workload Scheduler
8 6 (0.58%) BitLocker
9 5 (0.48%) Firmware
9 5 (0.48%) XenApp
10 3 (0.29%) Xen
10 3 (0.29%) XenDesktop
11 2 (0.19%) DFS Replication
11 2 (0.19%) VMware ESX
12 1 (0.097%) Gluster
12 1 (0.097%) Microsoft App-V
12 1 (0.097%) Terminal Server
12 1 (0.097%) Veritas Volume Manager
Systems Management
1 58 (5.61%) Tivoli
2 42 (4.06%) MOM
3 39 (3.77%) HP SiteScope
4 32 (3.09%) SCCM
5 15 (1.45%) Puppet
6 12 (1.16%) Nagios
7 10 (0.97%) Cobbler
7 10 (0.97%) OSSEC
8 9 (0.87%) SCOM
9 8 (0.77%) Perfmon
10 7 (0.68%) Zenoss
11 6 (0.58%) Casper Suite
11 6 (0.58%) Control-M
12 5 (0.48%) vRealize
13 4 (0.39%) BMC PATROL
13 4 (0.39%) HP UCMDB
13 4 (0.39%) Opscode Chef
13 4 (0.39%) Tivoli Monitoring
13 4 (0.39%) WSUS
14 3 (0.29%) Symantec Enterprise Vault
Vendors
1 155 (14.99%) Microsoft
2 152 (14.70%) HP
3 103 (9.96%) CA
4 93 (8.99%) Oracle
5 79 (7.64%) Remedy
6 73 (7.06%) BMC
7 33 (3.19%) VMware
8 26 (2.51%) Cisco
9 25 (2.42%) IBM
10 23 (2.22%) EMC
11 22 (2.13%) SAP
12 19 (1.84%) SolarWinds
13 15 (1.45%) LogRhythm
14 13 (1.26%) Red Hat
14 13 (1.26%) Splunk
15 12 (1.16%) Citrix
16 11 (1.06%) Dynatrace
16 11 (1.06%) Twitter
17 10 (0.97%) TippingPoint
18 9 (0.87%) SevOne
Woking, Surrey
Brightred Resourcing Limited
Rate: From £250 to £300 per day
Posted: 7 hours ago
West London
Energon People
Rate: £300 - £400 per day
Posted: 7 hours ago
London
IT Talent Solutions Ltd
Posted: 14 hours ago
East London
Arden Resourcing Limited
Rate: £450 - £475 per annum
Posted: Yesterday
London
Wenham Carter Ltd
Posted: 2 days ago
London
Computer People
Posted: Yesterday
Hampshire
Computer People
Rate: £450.00 - £480.00 per day + dependant on experience
Posted: 6 days ago
South Wales
Blue Personnel
Rate: From £500 to £550 per day
Posted: 2 days ago
London
Brightred Resourcing Limited
Rate: From £250 to £300 per day
Posted: 2 days ago
Greater Manchester
Interaction Recruitment PLC
Rate: £600 - 800 per day
Posted: 13 hours ago
Newcastle Upon Tyne, Tyne And Wear
Techmahindra
Posted: Yesterday
Manchester, Lancashire
Cadence Resourcing
Rate: On application
Posted: 5 days ago
London
Difrent
Rate: From £500 to £600 per day
Posted: 2 days ago
Reading
Seven Principles AG
Rate: £550 - £500 per day
Posted: 21 days ago