The table below looks at the prevalence of the term Front Office in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Front Office over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Front Office
Rank 114 90 105
Rank change year-on-year
-24 +15
Contract jobs citing Front Office 2 14 1
As % of all contract IT jobs located in the West Midlands 0.082% 0.67% 0.048%
As % of the General category 0.27% 2.13% 0.16%
Number of daily rates quoted 1 13 0
Average daily rate
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£675 £265 -
Average daily rate % change year-on-year
+154.71% -
UK excluding London average daily rate £425 £435 £350
% change year-on-year
-2.29% +24.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - £14.34
Front Office
England

The following table is for comparison with the above and provides statistics for the entire General category in contract jobs advertised in the West Midlands region.

General Category
West Midlands
Contract IT job ads with a match in the
General category
734 658 627
As % of all contract IT jobs located in the West Midlands 30.23% 31.54% 29.97%
Number of daily rates quoted 405 372 268
Average daily rate £375 £375 £375
90% offered a daily rate of more than £182 £200 £245
10% offered a daily rate of more than £546 £500 £500
UK excluding London average daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 43 23 68
Average hourly rate £28.60 £21.25 £35.00
Average hourly rate % change year-on-year
+34.56% -39.28%
90% offered a hourly rate of more than £16.89 £11.00 £15.45
10% offered a hourly rate of more than £37.80 £37.80 £36.00
UK excluding London average hourly rate £25.00 £21.33 £25.00
% change year-on-year
+17.20% -14.68%

Front Office
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Front Office across the West Midlands region as a proportion of the total demand within the General category.

Front Office Jobs Demand Trend in the West Midlands

Front Office
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Front Office across the West Midlands region.

Front Office Daily Rate Trend in the West Midlands

Front Office
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Front Office across the West Midlands region.

Front Office Hourly Rate Trend in the West Midlands

Front Office
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Front Office within the West Midlands region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -17 1 £675 +650.00%
Worcestershire - - - -
Front Office
England

Front Office
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 November 2014, IT contractor jobs across the West Midlands region citing Front Office also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Front Office.

1 3 (60.00%) SLA
1 3 (60.00%) 3G
1 3 (60.00%) Telecoms
1 3 (60.00%) 2G
1 3 (60.00%) LTE
2 2 (40.00%) Fault Management
2 2 (40.00%) Root Cause Analysis
2 2 (40.00%) 4G
2 2 (40.00%) Finance
2 2 (40.00%) Management Information System
2 2 (40.00%) Problem Management
2 2 (40.00%) MS Office
2 2 (40.00%) ITIL
3 1 (20.00%) PRINCE2
3 1 (20.00%) UNIX
3 1 (20.00%) Linux
3 1 (20.00%) MS Excel
3 1 (20.00%) MS Access
3 1 (20.00%) SQL
3 1 (20.00%) VB
3 1 (20.00%) VBA
3 1 (20.00%) Oracle
3 1 (20.00%) Sybase
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Microsoft
3 1 (20.00%) ITIL Certification
3 1 (20.00%) PMP
3 1 (20.00%) PMI Certification
3 1 (20.00%) Ericsson
3 1 (20.00%) Use Case

Front Office
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 November 2014, IT contractor jobs across the West Midlands region citing Front Office also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Front Office. Up to 20 skills are shown per category.

Applications
1 2 (40.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 3 (60.00%) 3G
1 3 (60.00%) 2G
1 3 (60.00%) LTE
2 2 (40.00%) 4G
3 1 (20.00%) Radio Access Network
Database & Business Intelligence
1 1 (20.00%) MS Access
General
1 3 (60.00%) Telecoms
2 2 (40.00%) Finance
3 1 (20.00%) Back Office
3 1 (20.00%) Investment Banking
3 1 (20.00%) Banking
Job Titles
1 2 (40.00%) Network Manager
1 2 (40.00%) Incident Manager
2 1 (20.00%) Business Analyst
2 1 (20.00%) Programme Manager
2 1 (20.00%) Analyst
2 1 (20.00%) Operations Manager
2 1 (20.00%) Technical Leader
2 1 (20.00%) Technical Business Analyst
2 1 (20.00%) Service Manager
2 1 (20.00%) Data Analyst
2 1 (20.00%) Technical Analyst
2 1 (20.00%) Business Data Analyst
2 1 (20.00%) Service Improvement Manager
Miscellaneous
1 2 (40.00%) Management Information System
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Reference Data
Operating Systems
1 1 (20.00%) UNIX
1 1 (20.00%) Linux
Processes & Methodologies
1 2 (40.00%) Fault Management
1 2 (40.00%) Root Cause Analysis
1 2 (40.00%) Problem Management
1 2 (40.00%) ITIL
2 1 (20.00%) PRINCE2
2 1 (20.00%) Disaster Recovery
2 1 (20.00%) Use Case
2 1 (20.00%) Release Management
2 1 (20.00%) Network Design
2 1 (20.00%) Knowledge Management
2 1 (20.00%) Incident Management
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Validation
2 1 (20.00%) Capacity Management
2 1 (20.00%) Data Transformation
2 1 (20.00%) User Acceptance Testing
2 1 (20.00%) Waterfall
Programming Languages
1 1 (20.00%) SQL
1 1 (20.00%) VB
1 1 (20.00%) VBA
Qualifications
1 1 (20.00%) ITIL Certification
1 1 (20.00%) PMP
1 1 (20.00%) PMI Certification
Quality Assurance & Compliance
1 3 (60.00%) SLA
Vendors
1 1 (20.00%) Oracle
1 1 (20.00%) Sybase
1 1 (20.00%) Microsoft
1 1 (20.00%) Ericsson
1 1 (20.00%) Huawei
1 1 (20.00%) Nokia Solutions and Networks