The table below looks at the prevalence of the term Front Office in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Front Office over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Front Office
Rank 203 199 192
Rank change year-on-year
-4 -7
Permanent jobs citing Front Office 19 13 16
As % of all permanent IT jobs located in the West Midlands 0.33% 0.24% 0.30%
As % of the General category 0.88% 0.61% 0.77%
Number of salaries quoted 19 11 14
Average salary £38,000 £42,500 £35,000
Average salary % change year-on-year
-10.58% +21.42%
90% offered a salary of more than £23,000 £42,500 £28,250
10% offered a salary of more than £50,000 £57,500 £55,000
UK excluding London average salary £38,000 £47,500 £42,500
% change year-on-year
-20.00% +11.76%
Front Office
England

The following table is for comparison with the above and provides statistics for the entire General category in permanent jobs advertised in the West Midlands region.

General Category
West Midlands
Permanent IT job ads with a match in the
General category
2148 2129 2072
As % of all permanent IT jobs located in the West Midlands 36.93% 39.40% 38.44%
Number of salaries quoted 1665 1742 1645
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £28,000 £27,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Front Office
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Front Office across the West Midlands region as a proportion of the total demand within the General category.

Front Office Jobs Demand Trend in the West Midlands

Front Office
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Front Office across the West Midlands region.

Front Office Salary Trend in the West Midlands

Front Office
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Front Office across the West Midlands region over the 3 months to 3 July 2015.

Front Office Salary Histogram in the West Midlands

Front Office
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Front Office within the West Midlands region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 9 £50,000 +17.64%
Wolverhampton - 9 £23,000 -
Coventry - 1 £31,500 -
Front Office
England

Front Office
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 July 2015, IT jobs across the West Midlands region citing Front Office also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Front Office.

1 16 (61.54%) ITIL
2 9 (34.62%) Windows
3 7 (26.92%) MS Office
3 7 (26.92%) UNIX
3 7 (26.92%) Retail
4 6 (23.08%) Derivative
4 6 (23.08%) Equity Derivative
4 6 (23.08%) Problem Management
4 6 (23.08%) Release Management
4 6 (23.08%) Windows 7
4 6 (23.08%) Capacity Management
4 6 (23.08%) Relational Database
4 6 (23.08%) Microsoft
4 6 (23.08%) Linux
4 6 (23.08%) Change Management
5 5 (19.23%) SQL
5 5 (19.23%) Windows XP
6 4 (15.38%) SQL Server
6 4 (15.38%) Web Design
6 4 (15.38%) Wireless
6 4 (15.38%) Service Delivery
7 3 (11.54%) Asset Management
7 3 (11.54%) Line Management
7 3 (11.54%) Logical Data Model
7 3 (11.54%) Data Cleansing
7 3 (11.54%) Back Office
7 3 (11.54%) Finance
7 3 (11.54%) GIS
7 3 (11.54%) ESRI
7 3 (11.54%) HTML

Front Office
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 July 2015, IT jobs across the West Midlands region citing Front Office also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Front Office. Up to 20 skills are shown per category.

Application Platforms
1 2 (7.69%) IBM Notes
1 2 (7.69%) SugarCRM
Applications
1 7 (26.92%) MS Office
2 2 (7.69%) MS Excel
3 1 (3.85%) MS Visio
Business Applications
1 2 (7.69%) Oracle CRM
1 2 (7.69%) SAP CRM
1 2 (7.69%) Dynamics CRM
1 2 (7.69%) Sage CRM
Communications & Networking
1 4 (15.38%) Wireless
2 1 (3.85%) Network Security
Database & Business Intelligence
1 6 (23.08%) Relational Database
2 4 (15.38%) SQL Server
3 2 (7.69%) SQL Server 2000
3 2 (7.69%) SQL Server 2005
3 2 (7.69%) SQL Server 2008
4 1 (3.85%) OLAP
4 1 (3.85%) Crystal Reports
General
1 7 (26.92%) Retail
2 3 (11.54%) Back Office
2 3 (11.54%) Finance
3 1 (3.85%) Banking
3 1 (3.85%) Investment Banking
3 1 (3.85%) Local Government
3 1 (3.85%) Marketing
Job Titles
1 8 (30.77%) Analyst
1 8 (30.77%) Applications Support
2 7 (26.92%) Support Analyst
3 6 (23.08%) Applications Support Analyst
4 5 (19.23%) Support Engineer
4 5 (19.23%) Desktop Support
5 4 (15.38%) Systems Engineer
5 4 (15.38%) Systems Support
5 4 (15.38%) Service Manager
5 4 (15.38%) Technical Manager
5 4 (15.38%) Technical Services Manager
5 4 (15.38%) Systems Support Engineer
6 3 (11.54%) Delivery Manager
6 3 (11.54%) Services Delivery Manager
6 3 (11.54%) Help Desk Manager
6 3 (11.54%) Technical Delivery Manager
7 2 (7.69%) Architect
7 2 (7.69%) Systems Administrator
7 2 (7.69%) Data Architect
7 2 (7.69%) Administrator
Libraries, Frameworks & Software Standards
1 3 (11.54%) CSS
1 3 (11.54%) HTML
2 2 (7.69%) .NET
3 1 (3.85%) SOAP
3 1 (3.85%) XML
3 1 (3.85%) JMS
3 1 (3.85%) WinForms
3 1 (3.85%) JSON
Miscellaneous
1 6 (23.08%) Derivative
1 6 (23.08%) Equity Derivative
2 3 (11.54%) GIS
3 2 (7.69%) Analytical Skills
4 1 (3.85%) N-Tier
4 1 (3.85%) Management Information System
4 1 (3.85%) Smartphone
4 1 (3.85%) iPhone
4 1 (3.85%) iPad
4 1 (3.85%) Mobile App
Operating Systems
1 9 (34.62%) Windows
2 7 (26.92%) UNIX
3 6 (23.08%) Windows 7
3 6 (23.08%) Linux
4 5 (19.23%) Windows XP
5 1 (3.85%) Android
5 1 (3.85%) Windows 8
Processes & Methodologies
1 16 (61.54%) ITIL
2 6 (23.08%) Change Management
2 6 (23.08%) Problem Management
2 6 (23.08%) Release Management
2 6 (23.08%) Capacity Management
3 4 (15.38%) Service Delivery
3 4 (15.38%) Web Design
4 3 (11.54%) Data Modelling
4 3 (11.54%) Data Cleansing
4 3 (11.54%) Asset Management
4 3 (11.54%) Line Management
4 3 (11.54%) Logical Data Model
5 2 (7.69%) Continuous Improvement
5 2 (7.69%) Content Management
5 2 (7.69%) Time Management
5 2 (7.69%) CRM
6 1 (3.85%) Project Management
6 1 (3.85%) Agile Software Development
6 1 (3.85%) Disaster Recovery
6 1 (3.85%) Data Architecture
Programming Languages
1 5 (19.23%) SQL
2 3 (11.54%) T-SQL
3 2 (7.69%) VB
3 2 (7.69%) VB6
4 1 (3.85%) Bash Shell
4 1 (3.85%) C#
4 1 (3.85%) JavaScript
Quality Assurance & Compliance
1 1 (3.85%) SLA
Vendors
1 6 (23.08%) Microsoft
2 3 (11.54%) ESRI
3 2 (7.69%) Amdocs
3 2 (7.69%) Lagan
3 2 (7.69%) Northgate
3 2 (7.69%) Civica
3 2 (7.69%) Orchard
3 2 (7.69%) FrontRange
3 2 (7.69%) Oneserve
3 2 (7.69%) Oracle
3 2 (7.69%) SAP
3 2 (7.69%) Lotus
3 2 (7.69%) Sage
3 2 (7.69%) Salesforce.com
4 1 (3.85%) Sun