The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the West Sussex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 33 40 49
Rank change year-on-year
+7 +9
Contract jobs requiring a Desktop Support 9 5 3
As % of all contract IT jobs located in West Sussex 2.57% 1.26% 0.50%
As % of the Job Titles category 2.75% 1.29% 0.52%
Number of daily rates quoted 6 1 1
Average daily rate
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£124 £175 £115
Average daily rate % change year-on-year
-29.28% +52.17%
UK excluding London average daily rate £160 £150 £143
% change year-on-year
+6.66% +5.26%
Number of hourly rates quoted 2 1 2
Average hourly rate £15.63 £21.50 £13.45
Average hourly rate % change year-on-year
-27.32% +59.91%
90% offered a hourly rate of more than £15.13 £21.50 £13.43
10% offered a hourly rate of more than £16.13 £21.50 £13.47
UK excluding London average hourly rate £15.77 £14.00 £15.00
% change year-on-year
+12.64% -6.66%
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Sussex
Contract IT job ads with a match in the
Job Titles category
327 387 577
As % of all contract IT jobs located in West Sussex 93.43% 97.48% 96.81%
Number of daily rates quoted 198 232 378
Average daily rate £330 £360 £338
Average daily rate % change year-on-year
-8.33% +6.66%
90% offered a daily rate of more than £128 £275 £225
10% offered a daily rate of more than £488 £475 £479
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 36 42 16
Average hourly rate £15.25 £23.21 £20.00
Average hourly rate % change year-on-year
-34.29% +16.05%
90% offered a hourly rate of more than £11.10 £12.44 £12.50
10% offered a hourly rate of more than £29.36 £45.00 £35.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in West Sussex

Desktop Support
Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the West Sussex region.

Desktop Support Daily Rate Trend in West Sussex

Desktop Support
Hourly Rate Trend in West Sussex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the West Sussex region.

Desktop Support Hourly Rate Trend in West Sussex

Desktop Support
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the West Sussex region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +9 5 £120 -31.42%
East Grinstead - - - - 1
Haywards Heath - - - -
Desktop Support
South East

Desktop Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 19 September 2014, IT contractor jobs across the West Sussex region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 16 (72.73%) Windows
2 15 (68.18%) Active Directory
3 13 (59.09%) Windows XP
3 13 (59.09%) MS Office
4 11 (50.00%) Windows 7
5 8 (36.36%) Microsoft
5 8 (36.36%) ITIL
6 7 (31.82%) SCCM
7 6 (27.27%) Video Conferencing
8 5 (22.73%) Service Management
8 5 (22.73%) Blackberry
9 4 (18.18%) Microsoft Certification
9 4 (18.18%) Apple
9 4 (18.18%) Symantec
9 4 (18.18%) Norton AntiVirus
9 4 (18.18%) MCSE
9 4 (18.18%) MS Excel
9 4 (18.18%) Incident Management
10 3 (13.64%) MCDST
10 3 (13.64%) ITSM
10 3 (13.64%) Mobile Device Management
10 3 (13.64%) Dell
10 3 (13.64%) Systems Management Server (SMS)
10 3 (13.64%) Blackberry Enterprise Server
11 2 (9.09%) Lotus
11 2 (9.09%) Windows Server 2003
11 2 (9.09%) IBM Notes
11 2 (9.09%) Lotus Domino
11 2 (9.09%) MS Exchange
11 2 (9.09%) VoIP

Desktop Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 19 September 2014, IT contractor jobs across the West Sussex region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.64%) Blackberry Enterprise Server
2 2 (9.09%) IBM Notes
2 2 (9.09%) Lotus Domino
2 2 (9.09%) MS Exchange
Applications
1 13 (59.09%) MS Office
2 4 (18.18%) MS Excel
3 2 (9.09%) MS PowerPoint
Communications & Networking
1 2 (9.09%) VoIP
1 2 (9.09%) TCP/IP
2 1 (4.55%) WAN
2 1 (4.55%) LAN
2 1 (4.55%) Internet
Miscellaneous
1 6 (27.27%) Video Conferencing
2 5 (22.73%) Blackberry
3 1 (4.55%) Analytical Skills
Operating Systems
1 16 (72.73%) Windows
2 13 (59.09%) Windows XP
3 11 (50.00%) Windows 7
4 2 (9.09%) Windows Server 2003
4 2 (9.09%) Windows Phone
4 2 (9.09%) Windows Vista
4 2 (9.09%) Windows Server 2008
5 1 (4.55%) Windows 2000
Processes & Methodologies
1 8 (36.36%) ITIL
2 5 (22.73%) Service Management
3 4 (18.18%) Incident Management
4 3 (13.64%) ITSM
4 3 (13.64%) Mobile Device Management
5 1 (4.55%) Software Deployment
Qualifications
1 4 (18.18%) Microsoft Certification
1 4 (18.18%) MCSE
2 3 (13.64%) MCDST
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 15 (68.18%) Active Directory
Systems Management
1 7 (31.82%) SCCM
2 4 (18.18%) Norton AntiVirus
3 3 (13.64%) Systems Management Server (SMS)
Vendors
1 8 (36.36%) Microsoft
2 4 (18.18%) Apple
2 4 (18.18%) Symantec
3 3 (13.64%) Dell
4 2 (9.09%) Lotus
4 2 (9.09%) Cisco
5 1 (4.55%) HP