The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Desktop Support
Rank 182 151 156
Rank change year-on-year
-31 +5
Contract jobs requiring a Desktop Support 81 89 78
As % of all contract IT jobs located in the South East 0.86% 0.98% 0.93%
As % of the Job Titles category 0.93% 1.05% 1.01%
Number of daily rates quoted 28 36 27
Average daily rate
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of your Daily Rate
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£164 £160 £150
Average daily rate % change year-on-year
+2.34% +6.66%
90% offered a daily rate of more than £115 £120 £107
10% offered a daily rate of more than £237 £250 £250
UK excluding London average daily rate £160 £173 £150
% change year-on-year
-7.24% +15.00%
Number of hourly rates quoted 31 26 42
Average hourly rate £16.00 £15.25 £16.00
Average hourly rate % change year-on-year
+4.91% -4.68%
90% offered a hourly rate of more than £12.75 £13.44 £13.00
10% offered a hourly rate of more than £19.00 £19.18 £18.50
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8702 8440 7744
As % of all contract IT jobs located in the South East 92.50% 92.51% 92.76%
Number of daily rates quoted 5005 4626 3966
Average daily rate £375 £350 £351
Average daily rate % change year-on-year
+7.14% -0.14%
90% offered a daily rate of more than £240 £215 £210
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 421 419 592
Average hourly rate £16.00 £17.00 £18.00
Average hourly rate % change year-on-year
-5.88% -5.55%
90% offered a hourly rate of more than £11.16 £11.00 £12.00
10% offered a hourly rate of more than £40.00 £43.00 £39.00
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

Desktop Support Daily Rate Trend in the South East

Desktop Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 30 June 2015.

Desktop Support Daily Rate Histogram in the South East

Desktop Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

Desktop Support Hourly Rate Trend in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +1 18 £158 -7.35% 2
Berkshire +6 17 £140 -24.32% 3
Hampshire -6 13 £175 +2.94% 2
Oxfordshire -30 12 £180 +2.85% 1
West Sussex -21 7 - - 3
Buckinghamshire +3 5 £250 -7.40% 2
Kent -3 5 £148 +14.56% 3
East Sussex -17 2 £116 -11.15%
Isle of Wight - 2 £104 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2015, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 128 (80.00%) Windows
2 90 (56.25%) Windows 7
3 84 (52.50%) Active Directory
4 72 (45.00%) Microsoft
5 53 (33.13%) MS Office
6 36 (22.50%) Windows XP
7 34 (21.25%) MS Excel
8 26 (16.25%) Security Cleared
9 24 (15.00%) ITIL
10 20 (12.50%) Citrix
11 17 (10.63%) Windows Server 2008
12 16 (10.00%) SCCM
12 16 (10.00%) Windows 8
13 15 (9.38%) Blackberry
14 14 (8.75%) WAN
15 13 (8.13%) LAN
15 13 (8.13%) SLA
15 13 (8.13%) VMware
15 13 (8.13%) SC Cleared
16 11 (6.88%) Finance
17 10 (6.25%) HP
17 10 (6.25%) Problem Management
18 9 (5.63%) Analytical Skills
18 9 (5.63%) VPN
19 8 (5.00%) Microsoft Certification
19 8 (5.00%) TCP/IP
19 8 (5.00%) MS Exchange
19 8 (5.00%) Degree
20 7 (4.38%) Lync
20 7 (4.38%) Office 365

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 30 June 2015, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.00%) MS Exchange
2 7 (4.38%) Lync
3 5 (3.13%) SharePoint
4 2 (1.25%) IBM Notes
4 2 (1.25%) Exchange Server 2010
4 2 (1.25%) Blackberry Enterprise Server
5 1 (0.63%) Exchange Server 2003
5 1 (0.63%) Exchange Server 2007
5 1 (0.63%) SharePoint 2013
Applications
1 53 (33.13%) MS Office
2 34 (21.25%) MS Excel
3 3 (1.88%) AutoCAD
4 2 (1.25%) MS Visio
Business Applications
1 3 (1.88%) Dynamics NAV
Cloud Services
1 7 (4.38%) Office 365
2 1 (0.63%) IaaS
Communications & Networking
1 14 (8.75%) WAN
2 13 (8.13%) LAN
3 9 (5.63%) VPN
4 8 (5.00%) TCP/IP
5 7 (4.38%) DNS
6 6 (3.75%) Internet
7 5 (3.13%) DHCP
8 4 (2.50%) Wi-Fi
9 3 (1.88%) 3G
9 3 (1.88%) VoIP
10 2 (1.25%) SAN
10 2 (1.25%) Firewall
10 2 (1.25%) Wireless
10 2 (1.25%) IP Telephony
11 1 (0.63%) VLAN
11 1 (0.63%) NAS
11 1 (0.63%) Asterisk PBX
11 1 (0.63%) Broadband
11 1 (0.63%) PBX
Database & Business Intelligence
1 3 (1.88%) SQL Server
2 1 (0.63%) Crystal Reports
2 1 (0.63%) SQL Server 2008
General
1 11 (6.88%) Finance
2 6 (3.75%) Retail
3 2 (1.25%) Back Office
3 2 (1.25%) Manufacturing
4 1 (0.63%) Advertising
4 1 (0.63%) Law
4 1 (0.63%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.63%) .NET
1 1 (0.63%) ODBC
1 1 (0.63%) OLE
1 1 (0.63%) LAMP
Miscellaneous
1 15 (9.38%) Blackberry
2 9 (5.63%) Analytical Skills
3 7 (4.38%) NHS
4 5 (3.13%) Smartphone
5 3 (1.88%) Management Information System
6 2 (1.25%) Clustering
6 2 (1.25%) Thin Client
6 2 (1.25%) EPoS
6 2 (1.25%) Statistics
6 2 (1.25%) Mathematics
6 2 (1.25%) Fat Client
6 2 (1.25%) Video Conferencing
6 2 (1.25%) iPad
7 1 (0.63%) Hedge funds
7 1 (0.63%) Mobile Computing
7 1 (0.63%) Enterprise Software
7 1 (0.63%) FMCG
7 1 (0.63%) Client/Server
7 1 (0.63%) Biometrics
7 1 (0.63%) PDA
Operating Systems
1 128 (80.00%) Windows
2 90 (56.25%) Windows 7
3 36 (22.50%) Windows XP
4 17 (10.63%) Windows Server 2008
5 16 (10.00%) Windows 8
6 6 (3.75%) Windows Server 2012
7 4 (2.50%) Mac OS X
7 4 (2.50%) Linux
7 4 (2.50%) Android
8 3 (1.88%) Windows Server 2003
9 2 (1.25%) Windows Mobile
9 2 (1.25%) Windows Vista
9 2 (1.25%) UNIX
9 2 (1.25%) Windows 2000 Server
10 1 (0.63%) Mac OS
10 1 (0.63%) Apple iOS
Processes & Methodologies
1 24 (15.00%) ITIL
2 10 (6.25%) Problem Management
3 6 (3.75%) Migration
4 5 (3.13%) Patch Management
5 4 (2.50%) Service Management
5 4 (2.50%) Service Delivery
6 3 (1.88%) Business Intelligence
6 3 (1.88%) Incident Management
6 3 (1.88%) Customer Engagement
6 3 (1.88%) User Acceptance Testing
6 3 (1.88%) ITIL V3
7 2 (1.25%) Continuous Integration
7 2 (1.25%) Fault Management
7 2 (1.25%) Data Protection
7 2 (1.25%) Software Deployment
7 2 (1.25%) Network Management
7 2 (1.25%) Project Management
7 2 (1.25%) Software Engineering
7 2 (1.25%) PRINCE2
8 1 (0.63%) Configuration Management
Programming Languages
1 5 (3.13%) SQL
2 2 (1.25%) VBScript
2 2 (1.25%) PHP
2 2 (1.25%) Python
3 1 (0.63%) VB.NET
3 1 (0.63%) C
3 1 (0.63%) C#
3 1 (0.63%) Java
Qualifications
1 26 (16.25%) Security Cleared
2 13 (8.13%) SC Cleared
3 8 (5.00%) Degree
3 8 (5.00%) Microsoft Certification
4 4 (2.50%) A+ Certification
4 4 (2.50%) ITIL Certification
4 4 (2.50%) MCSE
5 3 (1.88%) IBM Certification
5 3 (1.88%) MCP
5 3 (1.88%) MCTS
5 3 (1.88%) MCITP
6 2 (1.25%) DV Cleared
6 2 (1.25%) MCDST
6 2 (1.25%) MCSA
7 1 (0.63%) CCA
7 1 (0.63%) Citrix Certification
Quality Assurance & Compliance
1 13 (8.13%) SLA
2 1 (0.63%) Sarbanes-Oxley
2 1 (0.63%) QA
2 1 (0.63%) 21 CFR Part 11
System Software
1 84 (52.50%) Active Directory
2 6 (3.75%) Hyper-V
3 5 (3.13%) VMware Infrastructure
4 3 (1.88%) XenApp
5 2 (1.25%) Terminal Services
6 1 (0.63%) Samba
6 1 (0.63%) VMware Workstation
6 1 (0.63%) VMware ESXi
Systems Management
1 16 (10.00%) SCCM
2 1 (0.63%) SCOM
2 1 (0.63%) SCVMM
2 1 (0.63%) Cisco CUCM
2 1 (0.63%) Norton AntiVirus
2 1 (0.63%) NetBackup
2 1 (0.63%) WSUS
Vendors
1 72 (45.00%) Microsoft
2 20 (12.50%) Citrix
3 13 (8.13%) VMware
4 10 (6.25%) HP
5 7 (4.38%) Dell
6 6 (3.75%) Remedy
7 5 (3.13%) Cisco
7 5 (3.13%) LANDesk
8 4 (2.50%) McAfee
8 4 (2.50%) Sophos
9 3 (1.88%) Apple
9 3 (1.88%) Symantec
9 3 (1.88%) IBM
9 3 (1.88%) Adobe
9 3 (1.88%) Google
9 3 (1.88%) ServiceNow
10 2 (1.25%) Acronis
10 2 (1.25%) Lotus
10 2 (1.25%) Toshiba
11 1 (0.63%) Salesforce.com
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