The statistics below represent IT contracts advertised across the South East region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Desktop Support
England / South East
Rank 189 181 158
Rank change year-on-year
-8 -23
Contract jobs requiring a Desktop Support 47 68 94
As % of all contract IT jobs located in the South East 0.64% 0.83% 1.03%
As % of the Job Titles category 0.69% 0.88% 1.10%
Number of daily rates quoted 21 35 42
Median daily rate £179 £165 £150
Median daily rate % change year-on-year
+8.33% +10.00%
90% offered a daily rate of more than £126 £113 £120
10% offered a daily rate of more than £235 £283 £250
UK excluding London median daily rate £160 £150 £145
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 5 22 32
Median hourly rate £15.00 £15.50 £15.94
Median hourly rate % change year-on-year
-3.22% -2.77%
90% offered a hourly rate of more than £13.00 £12.50 £13.05
10% offered a hourly rate of more than £16.64 £20.00 £19.50
UK excluding London median hourly rate £14.50 £15.43 £15.00
% change year-on-year
-5.99% +2.83%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
6818 7725 8535
As % of all contract IT jobs located in the South East 93.35% 94.17% 93.88%
Number of daily rates quoted 3956 4555 4590
Median daily rate £401 £390 £375
Median daily rate % change year-on-year
+2.69% +4.00%
90% offered a daily rate of more than £230 £250 £225
10% offered a daily rate of more than £550 £525 £518
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 341 410 415
Median hourly rate £17.00 £17.50 £16.50
Median hourly rate % change year-on-year
-2.85% +6.06%
90% offered a hourly rate of more than £11.00 £11.50 £10.50
10% offered a hourly rate of more than £43.50 £54.00 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Desktop Support
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

Desktop Support Daily Rate Trend in the South East

Desktop Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

Desktop Support Hourly Rate Trend in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +26 21 £200 -8.04% 3
Hampshire +9 12 £160 -20.00% 4
Middlesex +7 7 - -
Berkshire -2 3 - - 3
Buckinghamshire -1 2 £235 +39.25% 1
Oxfordshire -6 1 - -
West Sussex -7 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 January 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Desktop Support in the job title.

1 96 (73.28%) Windows
2 68 (51.91%) Active Directory
3 67 (51.15%) Windows 7
4 52 (39.69%) Microsoft
5 51 (38.93%) MS Office
6 28 (21.37%) MS Excel
7 22 (16.79%) SCCM
8 21 (16.03%) Office 365
8 21 (16.03%) ITIL
9 19 (14.50%) TCP/IP
10 17 (12.98%) Citrix
10 17 (12.98%) Windows Server
11 16 (12.21%) Windows XP
12 15 (11.45%) Finance
13 14 (10.69%) SLA
14 13 (9.92%) DHCP
14 13 (9.92%) VPN
14 13 (9.92%) MS Exchange
14 13 (9.92%) LAN
14 13 (9.92%) IBM Notes
14 13 (9.92%) Dell
14 13 (9.92%) Lotus
14 13 (9.92%) VMware
14 13 (9.92%) Windows 8
15 11 (8.40%) Windows 10
16 10 (7.63%) Security Cleared
16 10 (7.63%) Service Delivery
16 10 (7.63%) Incident Management
16 10 (7.63%) Remedy
17 9 (6.87%) HP

Desktop Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.92%) IBM Notes
1 13 (9.92%) MS Exchange
2 4 (3.05%) SharePoint
3 2 (1.53%) Exchange Server 2003
3 2 (1.53%) Exchange Server 2007
4 1 (0.76%) Skype for Business
Applications
1 51 (38.93%) MS Office
2 28 (21.37%) MS Excel
3 3 (2.29%) MS Visio
4 1 (0.76%) Acrobat
4 1 (0.76%) MS PowerPoint
Business Applications
1 3 (2.29%) Remedy ITSM
Cloud Services
1 21 (16.03%) Office 365
2 3 (2.29%) OneDrive
3 1 (0.76%) IaaS
3 1 (0.76%) PaaS
3 1 (0.76%) SaaS
Communications & Networking
1 19 (14.50%) TCP/IP
2 13 (9.92%) DHCP
2 13 (9.92%) LAN
2 13 (9.92%) VPN
3 9 (6.87%) DNS
3 9 (6.87%) WAN
4 7 (5.34%) Wireless
5 6 (4.58%) Internet
6 4 (3.05%) 3G
6 4 (3.05%) Firewall
6 4 (3.05%) Remote Desktop
7 3 (2.29%) VoIP
8 2 (1.53%) Ethernet
8 2 (1.53%) Network Security
8 2 (1.53%) Skype
9 1 (0.76%) VLAN
9 1 (0.76%) Wi-Fi
Database & Business Intelligence
1 1 (0.76%) BusinessObjects Business Intelligence
General
1 15 (11.45%) Finance
2 7 (5.34%) Legal
3 5 (3.82%) Back Office
3 5 (3.82%) Retail
4 4 (3.05%) Korean Language
5 3 (2.29%) Automotive
5 3 (2.29%) German Language
5 3 (2.29%) Telecoms
6 2 (1.53%) Advertising
6 2 (1.53%) Local Government
7 1 (0.76%) Games
7 1 (0.76%) Manufacturing
7 1 (0.76%) Pharmaceutical
Miscellaneous
1 9 (6.87%) Driving Licence
1 9 (6.87%) Smartphone
2 5 (3.82%) Analytical Skills
3 4 (3.05%) Blackberry
3 4 (3.05%) Fat Client
3 4 (3.05%) Thin Client
4 2 (1.53%) Mainframe
5 1 (0.76%) CMDB
5 1 (0.76%) Computer Science
5 1 (0.76%) NHS
5 1 (0.76%) Performance Metrics
5 1 (0.76%) Statistics
5 1 (0.76%) User Experience
5 1 (0.76%) Video Conferencing
Operating Systems
1 96 (73.28%) Windows
2 67 (51.15%) Windows 7
3 17 (12.98%) Windows Server
4 16 (12.21%) Windows XP
5 13 (9.92%) Windows 8
6 11 (8.40%) Windows 10
7 7 (5.34%) Apple iOS
7 7 (5.34%) Windows Server 2008
8 4 (3.05%) Windows 2000
8 4 (3.05%) Windows Server 2003
9 3 (2.29%) Windows Vista
10 2 (1.53%) Android
10 2 (1.53%) Windows Phone
10 2 (1.53%) Windows Server 2012
11 1 (0.76%) Mac OS
11 1 (0.76%) Mac OS X
11 1 (0.76%) Windows NT
Processes & Methodologies
1 21 (16.03%) ITIL
2 10 (7.63%) Incident Management
2 10 (7.63%) Service Delivery
3 9 (6.87%) Change Management
4 7 (5.34%) Migration
5 5 (3.82%) Line Management
5 5 (3.82%) Mobile Device Management
5 5 (3.82%) Patch Management
5 5 (3.82%) Project Management
6 4 (3.05%) Data Protection
6 4 (3.05%) IT Asset Management
6 4 (3.05%) Service Management
6 4 (3.05%) Stakeholder Management
7 3 (2.29%) Asset Management
7 3 (2.29%) B2C
7 3 (2.29%) Change Control
7 3 (2.29%) Data Migration
7 3 (2.29%) ITIL V3
7 3 (2.29%) Problem Management
7 3 (2.29%) Project Planning
Programming Languages
1 5 (3.82%) Java
2 4 (3.05%) SQL
3 2 (1.53%) PowerShell
Qualifications
1 10 (7.63%) Security Cleared
2 9 (6.87%) SC Cleared
3 8 (6.11%) MCP
4 7 (5.34%) Microsoft Certification
5 5 (3.82%) MCSE
6 3 (2.29%) Degree
6 3 (2.29%) DV Cleared
6 3 (2.29%) ITIL Foundation Certificate
7 2 (1.53%) ITIL Certification
8 1 (0.76%) A+ Certification
8 1 (0.76%) ACMT
8 1 (0.76%) CCNA
8 1 (0.76%) Cisco Certification
8 1 (0.76%) DBS Check
8 1 (0.76%) HNC
8 1 (0.76%) MCSA
8 1 (0.76%) Network+ Certification
Quality Assurance & Compliance
1 14 (10.69%) SLA
2 2 (1.53%) Disclosure Scotland
2 2 (1.53%) ISO 9000
2 2 (1.53%) QA
System Software
1 68 (51.91%) Active Directory
2 3 (2.29%) VMware Infrastructure
3 2 (1.53%) BitLocker
4 1 (0.76%) Hyper-V
4 1 (0.76%) Microsoft App-V
4 1 (0.76%) Microsoft Virtual Server
4 1 (0.76%) Virtual Desktop
4 1 (0.76%) Virtual Machines
4 1 (0.76%) Virtual Servers
Systems Management
1 22 (16.79%) SCCM
2 9 (6.87%) WSUS
3 1 (0.76%) NetBackup
3 1 (0.76%) Systems Management Server (SMS)
Vendors
1 52 (39.69%) Microsoft
2 17 (12.98%) Citrix
3 13 (9.92%) Dell
3 13 (9.92%) Lotus
3 13 (9.92%) VMware
4 10 (7.63%) Remedy
5 9 (6.87%) HP
6 8 (6.11%) Sophos
7 7 (5.34%) Apple
7 7 (5.34%) Cisco
8 5 (3.82%) SAP
9 3 (2.29%) BMC
9 3 (2.29%) Intel Security
9 3 (2.29%) LANDesk
10 2 (1.53%) Lumension
10 2 (1.53%) MobileIron
10 2 (1.53%) Nortel
10 2 (1.53%) Oracle
11 1 (0.76%) Adobe
11 1 (0.76%) Avaya