The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 165 123 115
Rank change year-on-year
-42 -8
Contract jobs requiring a Desktop Support 90 113 112
As % of all contract IT jobs located in the South East 0.97% 1.35% 1.46%
As % of the Job Titles category 1.06% 1.47% 1.59%
Number of daily rates quoted 35 39 27
Average daily rate
Keep up to 90%
of your Daily Rate
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£150 £150 £150
90% offered a daily rate of more than £117 £109 £90
10% offered a daily rate of more than £250 £200 £170
UK excluding London average daily rate £145 £140 £150
% change year-on-year
+3.57% -6.66%
Number of hourly rates quoted 34 54 59
Average hourly rate £15.94 £16.00 £16.16
Average hourly rate % change year-on-year
-0.35% -0.99%
90% offered a hourly rate of more than £13.15 £12.20 £11.38
10% offered a hourly rate of more than £19.85 £27.20 £20.25
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8480 7678 7048
As % of all contract IT jobs located in the South East 91.45% 91.42% 91.75%
Number of daily rates quoted 4587 4007 3392
Average daily rate £375 £360 £360
Average daily rate % change year-on-year
+4.16% -
90% offered a daily rate of more than £225 £220 £215
10% offered a daily rate of more than £518 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 407 456 611
Average hourly rate £16.50 £16.50 £18.00
Average hourly rate % change year-on-year
- -8.33%
90% offered a hourly rate of more than £11.00 £11.25 £11.00
10% offered a hourly rate of more than £40.00 £37.50 £40.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

Desktop Support Daily Rate Trend in the South East

Desktop Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 27 January 2015.

Desktop Support Daily Rate Histogram in the South East

Desktop Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

Desktop Support Hourly Rate Trend in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -7 28 £145 -14.70% 1
Surrey +4 17 £150 -23.07% 4
Berkshire -20 15 £145 -12.12% 4
Buckinghamshire -13 9 £120 -11.11% 2
Oxfordshire -21 8 £175 +2.94%
West Sussex -15 6 - -
Kent -10 5 £165 - 2
Middlesex -3 1 £250 -
East Sussex -17 1 - -
Sussex - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 27 January 2015, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 147 (69.67%) Windows
2 99 (46.92%) Windows 7
3 87 (41.23%) Microsoft
4 83 (39.34%) Active Directory
5 68 (32.23%) MS Office
6 52 (24.64%) Windows XP
7 35 (16.59%) MS Excel
8 34 (16.11%) ITIL
9 32 (15.17%) SLA
9 32 (15.17%) Windows Server 2008
10 28 (13.27%) Security Cleared
10 28 (13.27%) Blackberry
11 27 (12.80%) MS Exchange
12 25 (11.85%) HP
12 25 (11.85%) Analytical Skills
13 24 (11.37%) Windows 8
13 24 (11.37%) Citrix
14 21 (9.95%) Windows Server 2003
14 21 (9.95%) SC Cleared
15 19 (9.00%) Finance
16 18 (8.53%) VMware
16 18 (8.53%) Microsoft Certification
17 17 (8.06%) LAN
17 17 (8.06%) WAN
17 17 (8.06%) SharePoint
18 15 (7.11%) TCP/IP
18 15 (7.11%) Problem Management
18 15 (7.11%) SCCM
19 13 (6.16%) Asset Management
19 13 (6.16%) Windows Server 2012

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 27 January 2015, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (12.80%) MS Exchange
2 17 (8.06%) SharePoint
3 12 (5.69%) SharePoint 2013
4 7 (3.32%) IBM Notes
5 5 (2.37%) Exchange Server 2010
6 4 (1.90%) Blackberry Enterprise Server
7 3 (1.42%) Exchange Server 2007
7 3 (1.42%) Exchange Server 2013
8 2 (0.95%) Lync
9 1 (0.47%) Exchange Server 2003
Applications
1 68 (32.23%) MS Office
2 35 (16.59%) MS Excel
3 1 (0.47%) AutoCAD
3 1 (0.47%) MS Visio
Business Applications
1 1 (0.47%) Remedy ITSM
Cloud Services
1 2 (0.95%) Office 365
2 1 (0.47%) IaaS
Communications & Networking
1 17 (8.06%) LAN
1 17 (8.06%) WAN
2 15 (7.11%) TCP/IP
3 12 (5.69%) VPN
4 9 (4.27%) Internet
4 9 (4.27%) 3G
5 8 (3.79%) Broadband
6 5 (2.37%) DNS
7 4 (1.90%) IP Telephony
7 4 (1.90%) VoIP
7 4 (1.90%) DHCP
8 3 (1.42%) Firewall
8 3 (1.42%) Wi-Fi
8 3 (1.42%) GSM
9 2 (0.95%) NAS
9 2 (0.95%) WLAN
9 2 (0.95%) Ethernet
10 1 (0.47%) Intranet
10 1 (0.47%) DSL
10 1 (0.47%) Wireless
Database & Business Intelligence
1 4 (1.90%) SQL Server
General
1 19 (9.00%) Finance
2 3 (1.42%) Manufacturing
3 2 (0.95%) Banking
3 2 (0.95%) French Language
3 2 (0.95%) Advertising
4 1 (0.47%) Pharmaceutical
4 1 (0.47%) Back Office
Libraries, Frameworks & Software Standards
1 4 (1.90%) Application Packaging
2 3 (1.42%) LAMP
3 1 (0.47%) OLE
3 1 (0.47%) X-Windows
Miscellaneous
1 28 (13.27%) Blackberry
2 25 (11.85%) Analytical Skills
3 8 (3.79%) iPad
4 7 (3.32%) iPhone
5 5 (2.37%) Smartphone
5 5 (2.37%) FMCG
6 4 (1.90%) Video Conferencing
6 4 (1.90%) Fat Client
6 4 (1.90%) NHS
6 4 (1.90%) Thin Client
7 3 (1.42%) Management Information System
7 3 (1.42%) Hedge funds
8 2 (0.95%) CMDB
8 2 (0.95%) PDA
9 1 (0.47%) Replication
9 1 (0.47%) Client/Server
9 1 (0.47%) Mathematics
9 1 (0.47%) Life Science
9 1 (0.47%) SecurID
9 1 (0.47%) Mobile Computing
Operating Systems
1 147 (69.67%) Windows
2 99 (46.92%) Windows 7
3 52 (24.64%) Windows XP
4 32 (15.17%) Windows Server 2008
5 24 (11.37%) Windows 8
6 21 (9.95%) Windows Server 2003
7 13 (6.16%) Windows Server 2012
8 5 (2.37%) Apple iOS
9 4 (1.90%) Linux
9 4 (1.90%) UNIX
9 4 (1.90%) Mac OS X
10 2 (0.95%) Windows 2000 Server
10 2 (0.95%) Red Hat Enterprise Linux
10 2 (0.95%) Windows Vista
10 2 (0.95%) Windows 2000
11 1 (0.47%) Windows NT
11 1 (0.47%) Android
Processes & Methodologies
1 34 (16.11%) ITIL
2 15 (7.11%) Problem Management
3 13 (6.16%) Asset Management
4 12 (5.69%) Security Management
5 10 (4.74%) Service Management
5 10 (4.74%) Migration
6 9 (4.27%) Service Delivery
6 9 (4.27%) Incident Management
7 7 (3.32%) Project Management
8 6 (2.84%) ITSM
9 4 (1.90%) Line Management
9 4 (1.90%) Change Management
10 3 (1.42%) Disaster Recovery
10 3 (1.42%) User Acceptance Testing
10 3 (1.42%) Time Management
11 2 (0.95%) Software Deployment
11 2 (0.95%) Kalman Filter
11 2 (0.95%) Customer Engagement
11 2 (0.95%) Data Protection
11 2 (0.95%) Software Engineering
Programming Languages
1 3 (1.42%) Java
2 2 (0.95%) Bourne shell
2 2 (0.95%) Korn
2 2 (0.95%) Perl
2 2 (0.95%) PHP
2 2 (0.95%) SQL
2 2 (0.95%) C
2 2 (0.95%) VB
2 2 (0.95%) Python
3 1 (0.47%) VBScript
3 1 (0.47%) PowerShell
Qualifications
1 28 (13.27%) Security Cleared
2 21 (9.95%) SC Cleared
3 18 (8.53%) Microsoft Certification
4 13 (6.16%) MCP
5 10 (4.74%) Degree
6 8 (3.79%) A+ Certification
7 5 (2.37%) MCSE
7 5 (2.37%) MCDST
7 5 (2.37%) MCTS
8 4 (1.90%) MCITP
8 4 (1.90%) MCSA
9 3 (1.42%) Network+ Certification
9 3 (1.42%) Cisco Certification
9 3 (1.42%) CCNA
10 2 (0.95%) IBM Certification
11 1 (0.47%) ITIL Certification
11 1 (0.47%) Citrix Certification
Quality Assurance & Compliance
1 32 (15.17%) SLA
2 1 (0.47%) COBIT
System Software
1 83 (39.34%) Active Directory
2 9 (4.27%) VMware Infrastructure
3 3 (1.42%) XenApp
4 2 (0.95%) NFS
5 1 (0.47%) Microsoft App-V
5 1 (0.47%) VMware ESX
5 1 (0.47%) Terminal Services
5 1 (0.47%) Hyper-V
5 1 (0.47%) XenDesktop
Systems Management
1 15 (7.11%) SCCM
2 2 (0.95%) NetBackup
2 2 (0.95%) Backup Exec
2 2 (0.95%) Norton AntiVirus
2 2 (0.95%) Nagios
3 1 (0.47%) ARCserve
3 1 (0.47%) Unicenter
3 1 (0.47%) WSUS
3 1 (0.47%) ServiceCenter
3 1 (0.47%) SCOM
3 1 (0.47%) Casper Suite
Vendors
1 87 (41.23%) Microsoft
2 25 (11.85%) HP
3 24 (11.37%) Citrix
4 18 (8.53%) VMware
5 10 (4.74%) Remedy
6 7 (3.32%) Lotus
7 6 (2.84%) LANDesk
8 5 (2.37%) Apple
8 5 (2.37%) SAP
9 4 (1.90%) Cisco
9 4 (1.90%) McAfee
10 3 (1.42%) Symantec
10 3 (1.42%) Wyse
11 2 (0.95%) Isilon
11 2 (0.95%) ServiceNow
11 2 (0.95%) Altiris
11 2 (0.95%) Dell
11 2 (0.95%) EMC
11 2 (0.95%) IBM
11 2 (0.95%) Veritas
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