South East Desktop Support Contracts

The table below looks at the demand for the Desktop Support role in IT contracts within the South East region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 5 September 2008 with a comparison to the same period last year.

Desktop Support
Location Aberdeen Abingdon Aylesbury Basildon Basingstoke Beckenham Belfast Berkshire Birmingham Bracknell Bradford Brentford Brighton Bristol Buckinghamshire Burnley Camberley Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Carlisle Chertsey Cheshire Chichester City of London Congleton County Antrim Coventry Crawley Crewe Croydon Cumbria Derby Derbyshire Devon Docklands, London Doncaster Dorking Dorset Dover Dudley Durham East Midlands East of England East Sussex East Yorkshire Edinburgh Egham England Epsom Essex Exeter Falkirk Fife Gateshead Gerrards Cross Glasgow Gloucester Gloucestershire Grays Guildford Gwent Halifax Hampshire Harrow Havant Hertfordshire High Wycombe Highlands Hitchin Hounslow Hull Huntingdon Inverness Ipswich Isle of Man Kent Kingston Upon Thames Knutsford Lancashire Lancaster Leatherhead Leeds Leicester Leicestershire Liverpool London Loughborough Lowestoft Luton Lutterworth Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesbrough Middlesex Midlands Midlothian Milton Keynes Motherwell Newcastle Newcastle Upon Tyne Newport Norfolk North Ayrshire North East North Lanarkshire North Wales North West North Yorkshire Northallerton Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Paisley Peterborough Plymouth Poole Portsmouth Preston Reading Renfrewshire Rugby Salisbury Scotland Scottish Borders Sheffield Shropshire Slough Somerset South East South Shields South Wales South West South Yorkshire Southampton St Albans Staffordshire Stoke-on-Trent Stratford-upon-Avon Suffolk Sunbury-on-Thames Surrey Swansea Swindon Taunton Telford Thames Valley Twickenham Tyne and Wear UK Uxbridge Wakefield Wales Warrington Warwick Warwickshire Watford Wembley West Kilbride West Midlands West Sussex West Wales West Yorkshire Westminster Weston-super-Mare Wiltshire Wimbledon Windlesham Windsor Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 5 Sep 2008	Same period last year
Rank	105	125
Rank change on same period last year	+20
Matching contract IT job ads	174	207
As % of all UK contract IT job ads sampled	0.235 %	0.204 %
As % of the category below	1.525 %	1.282 %
Daily rates quoted	12	21
Average minimum daily rate	£160	£152
Average daily rate	£165	£154
% change on same period last year	+7.58 %
Average maximum daily rate	£171	£155
UK excluding London average daily rate	£163	£167
% change on same period last year	-2.02 %
Hourly rates quoted	78	105
Average minimum hourly rate	£14.88	£14.16
Average hourly rate	£15.75	£15.08
% change on same period last year	+4.44 %
Average maximum hourly rate	£16.61	£15.99
UK excluding London average hourly rate	£14.81	£15.24
% change on same period last year	-2.80 %
Job Titles South East
Matching contract IT job ads	11411	16150
As % of all UK contract IT job ads sampled	15.42 %	15.93 %
Daily rates quoted	2943	4160
Average minimum daily rate	£336	£339
Average daily rate	£356	£357
% change on same period last year	-0.29 %
Average maximum daily rate	£376	£375
UK excluding London average daily rate	£355	£355
% change on same period last year	-0.15 %
Hourly rates quoted	1352	2039
Average minimum hourly rate	£22.46	£25.59
Average hourly rate	£23.96	£27.04
% change on same period last year	-11.37 %
Average maximum hourly rate	£25.47	£28.49
UK excluding London average hourly rate	£23.85	£25.69
% change on same period last year	-7.14 %
Desktop Support England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Desktop Support across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

Desktop Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 5 September 2008.

Desktop Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

Desktop Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 5 September 2008.

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 5 September 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Berkshire	+48	68	£126	-19.62 %
Surrey	-5	37	£135	-16.06 %
Buckinghamshire	+7	17	£272	+94.04 %
Hampshire	+1	16	£168	+11.66 %
Oxfordshire	-8	12	-	-
Kent	+12	9	£120	-
West Sussex	+10	6	-	-
Middlesex	+4	5	-	-
East Sussex	+9	4	-	-
Thames Valley	+15	1	-	-

Desktop Support England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 236 (70.45 %) Windows 2 140 (41.79 %) Windows XP 3 127 (37.91 %) MS Office 3 127 (37.91 %) Active Directory 4 105 (31.34 %) Microsoft 5 63 (18.81 %) Windows 2000 6 60 (17.91 %) MS Excel 7 54 (16.12 %) Windows Server 2003 8 43 (12.84 %) MS Exchange 9 38 (11.34 %) TCP/IP 10 36 (10.75 %) Microsoft Certification 11 30 (8.955 %) MCP 12 29 (8.657 %) Blackberry 13 28 (8.358 %) GroupWise 14 27 (8.060 %) HP

15 25 (7.463 %) ITIL 16 23 (6.866 %) LAN 17 22 (6.567 %) Windows Vista 18 21 (6.269 %) Exchange Server 2003 18 21 (6.269 %) VPN 18 21 (6.269 %) Dell 19 19 (5.672 %) NDS 20 17 (5.075 %) Citrix 20 17 (5.075 %) Wireless 21 16 (4.776 %) Novell 21 16 (4.776 %) DNS 22 15 (4.478 %) Windows 2000 Server 22 15 (4.478 %) Security Cleared 23 14 (4.179 %) MCSE 23 14 (4.179 %) NHS

Desktop Support
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (0.896 %) ASP 2 2 (0.597 %) XML 2 2 (0.597 %) WSH 2 2 (0.597 %) WMI 2 2 (0.597 %) HTML	Application Platforms 1 43 (12.84 %) MS Exchange 2 28 (8.358 %) GroupWise 3 21 (6.269 %) Exchange Server 2003 4 11 (3.284 %) Lotus Notes 5 6 (1.791 %) Exchange Server 2007 6 4 (1.194 %) Exchange Server 2000 7 3 (0.896 %) Blackberry Enterprise Server 7 3 (0.896 %) Exchange Server 5.5 8 1 (0.299 %) IIS
Applications 1 127 (37.91 %) MS Office 2 60 (17.91 %) MS Excel 3 1 (0.299 %) MS Visio 3 1 (0.299 %) MS PowerPoint 3 1 (0.299 %) Spreadsheet 3 1 (0.299 %) MS Project	Business Applications 1 2 (0.597 %) assyst 2 1 (0.299 %) MFGPRO 2 1 (0.299 %) Summit
Communications & Networking 1 38 (11.34 %) TCP/IP 2 23 (6.866 %) LAN 3 21 (6.269 %) VPN 4 17 (5.075 %) Wireless 5 16 (4.776 %) DNS 6 12 (3.582 %) WAN 7 10 (2.985 %) DHCP 7 10 (2.985 %) Internet 8 6 (1.791 %) SMS 9 4 (1.194 %) VoIP 10 3 (0.896 %) 3G 10 3 (0.896 %) Intranet 11 2 (0.597 %) Firewall 11 2 (0.597 %) WLAN 11 2 (0.597 %) Broadband 12 1 (0.299 %) ADSL 12 1 (0.299 %) Ethernet 12 1 (0.299 %) Wi-Fi 12 1 (0.299 %) SSL	Database & Business Intelligence 1 5 (1.493 %) SQL Server 2 3 (0.896 %) SQL Server 7 2 3 (0.896 %) SQL Server 2005 3 2 (0.597 %) Crystal Reports 4 1 (0.299 %) GIS
Development Applications 1 6 (1.791 %) MSI 2 3 (0.896 %) InstallShield 3 1 (0.299 %) Dreamweaver	General 1 12 (3.582 %) Finance 2 7 (2.090 %) Pharmaceutical 3 6 (1.791 %) Government 3 6 (1.791 %) Health 4 5 (1.493 %) Marketing 5 4 (1.194 %) Legal 6 3 (0.896 %) Telecoms 7 2 (0.597 %) Manufacturing 8 1 (0.299 %) Music 8 1 (0.299 %) Back Office
Miscellaneous 1 29 (8.657 %) Blackberry 2 14 (4.179 %) NHS 3 4 (1.194 %) PDA 4 3 (0.896 %) Video Conferencing 5 2 (0.597 %) Informatics 6 1 (0.299 %) Mathematics 6 1 (0.299 %) Physics 6 1 (0.299 %) Computer Science 6 1 (0.299 %) German Language 6 1 (0.299 %) Spanish Language 6 1 (0.299 %) Fat Client 6 1 (0.299 %) Thin Client 6 1 (0.299 %) AS400	Operating Systems 1 236 (70.45 %) Windows 2 140 (41.79 %) Windows XP 3 63 (18.81 %) Windows 2000 4 54 (16.12 %) Windows Server 2003 5 22 (6.567 %) Windows Vista 6 15 (4.478 %) Windows 2000 Server 7 11 (3.284 %) NetWare 8 10 (2.985 %) Linux 9 8 (2.388 %) Windows NT 10 5 (1.493 %) UNIX 11 3 (0.896 %) Windows Server 2008 12 2 (0.597 %) HPUX 12 2 (0.597 %) Solaris 13 1 (0.299 %) AIX
Processes & Methodologies 1 25 (7.463 %) ITIL 2 15 (4.478 %) Security Cleared 3 10 (2.985 %) SC Cleared 4 6 (1.791 %) Migration 5 4 (1.194 %) Asset Management 6 2 (0.597 %) BC Cleared 6 2 (0.597 %) Service Delivery 7 1 (0.299 %) ITSM 7 1 (0.299 %) Validation 7 1 (0.299 %) CTC Cleared 7 1 (0.299 %) Time Management 7 1 (0.299 %) Performance Management 7 1 (0.299 %) Configuration Management 7 1 (0.299 %) Project Management 7 1 (0.299 %) Service Management	Programming Languages 1 10 (2.985 %) SQL 2 7 (2.090 %) VBScript 3 4 (1.194 %) VB 4 3 (0.896 %) VBA 5 2 (0.597 %) C
Qualifications 1 36 (10.75 %) Microsoft Certification 2 30 (8.955 %) MCP 3 14 (4.179 %) MCSE 4 7 (2.090 %) MCDST 5 5 (1.493 %) MCSA 6 4 (1.194 %) Degree 6 4 (1.194 %) CNE 6 4 (1.194 %) Novell Certification 7 3 (0.896 %) CNA 8 2 (0.597 %) HND 9 1 (0.299 %) CCNA 9 1 (0.299 %) Cisco Certification 9 1 (0.299 %) ITIL Certification 9 1 (0.299 %) MOS	Quality Assurance & Compliance 1 7 (2.090 %) SLA 2 2 (0.597 %) BS15000
System Software 1 127 (37.91 %) Active Directory 2 19 (5.672 %) NDS 3 5 (1.493 %) Backup Exec 4 4 (1.194 %) ISA Server 5 2 (0.597 %) Terminal Services 5 2 (0.597 %) Citrix Presentation Server	Systems Management 1 11 (3.284 %) Systems Management Server (SMS) 2 7 (2.090 %) ZENworks 3 2 (0.597 %) SCCM 4 1 (0.299 %) OpenView 4 1 (0.299 %) Unicenter 4 1 (0.299 %) Norton AntiVirus 4 1 (0.299 %) OVOW 4 1 (0.299 %) WSUS 4 1 (0.299 %) ServiceCenter
Vendors 1 105 (31.34 %) Microsoft 2 27 (8.060 %) HP 3 21 (6.269 %) Dell 4 17 (5.075 %) Citrix 5 16 (4.776 %) Novell 6 13 (3.881 %) Remedy 6 13 (3.881 %) Altiris 7 11 (3.284 %) Lotus 8 10 (2.985 %) Cisco 9 5 (1.493 %) Compaq 10 3 (0.896 %) IBM 10 3 (0.896 %) McAfee Security 11 2 (0.597 %) Sophos 11 2 (0.597 %) VMware 11 2 (0.597 %) VERITAS 11 2 (0.597 %) Symantec 11 2 (0.597 %) SAP 11 2 (0.597 %) Apple 11 2 (0.597 %) Interwoven 11 2 (0.597 %) Avaya