The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 179 170 128
Rank change year-on-year
-9 -42
Contract jobs requiring a Desktop Support 67 94 117
As % of all contract IT jobs located in the South East 0.78% 0.99% 1.37%
As % of the Job Titles category 0.83% 1.05% 1.46%
Number of daily rates quoted 37 36 37
Average daily rate £160 £150 £165
Average daily rate % change year-on-year
+6.66% -9.09%
90% offered a daily rate of more than £110 £115 £110
10% offered a daily rate of more than £288 £275 £202
UK excluding London average daily rate £150 £140 £146
% change year-on-year
+7.14% -4.27%
Number of hourly rates quoted 17 35 58
Average hourly rate £14.40 £15.00 £16.00
Average hourly rate % change year-on-year
-4.00% -6.25%
90% offered a hourly rate of more than £9.00 £11.27 £12.46
10% offered a hourly rate of more than £20.00 £20.00 £27.20
UK excluding London average hourly rate £14.40 £14.50 £15.50
% change year-on-year
-0.68% -6.45%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8053 8945 7991
As % of all contract IT jobs located in the South East 94.06% 93.74% 93.40%
Number of daily rates quoted 4857 4786 4155
Average daily rate £385 £375 £365
Average daily rate % change year-on-year
+2.66% +2.73%
90% offered a daily rate of more than £240 £225 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 407 436 470
Average hourly rate £17.50 £17.40 £16.50
Average hourly rate % change year-on-year
+0.57% +5.45%
90% offered a hourly rate of more than £11.50 £11.00 £11.72
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

Desktop Support Daily Rate Trend in the South East

Desktop Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 10 February 2016.

Desktop Support Daily Rate Histogram in the South East

Desktop Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

Desktop Support Hourly Rate Trend in the South East

Desktop Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 10 February 2016.

Desktop Support Hourly Rate Histogram in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +9 16 £200 +42.85% 1
Surrey -9 15 £160 +6.66% 2
Hampshire -12 13 £200 +26.98% 2
Buckinghamshire +10 6 £120 - 2
Oxfordshire +2 6 £138 -31.25% 2
West Sussex +6 5 £205 - 1
Kent -9 3 £145 -12.12%
Middlesex -3 2 £195 -22.00%
East Sussex +10 1 - - 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 127 (77.91%) Windows
2 95 (58.28%) Windows 7
3 84 (51.53%) Active Directory
4 70 (42.94%) Microsoft
5 38 (23.31%) MS Office
6 32 (19.63%) MS Excel
7 31 (19.02%) Windows XP
8 29 (17.79%) SCCM
9 25 (15.34%) MS Exchange
10 24 (14.72%) Citrix
11 22 (13.50%) DHCP
11 22 (13.50%) ITIL
11 22 (13.50%) Windows Server
12 20 (12.27%) Windows Server 2003
13 16 (9.82%) Windows 8
13 16 (9.82%) DNS
13 16 (9.82%) Remedy
14 15 (9.20%) Finance
15 14 (8.59%) SLA
15 14 (8.59%) TCP/IP
16 13 (7.98%) Office 365
16 13 (7.98%) Apple
17 12 (7.36%) Cisco
17 12 (7.36%) LAN
17 12 (7.36%) CheckPoint
17 12 (7.36%) Analytical Skills
18 11 (6.75%) Apple iOS
18 11 (6.75%) Windows Server 2008
18 11 (6.75%) Blackberry
19 10 (6.13%) VMware

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (15.34%) MS Exchange
2 8 (4.91%) Blackberry Enterprise Server
3 6 (3.68%) Exchange Server 2010
4 5 (3.07%) Skype for Business
5 3 (1.84%) IBM Notes
5 3 (1.84%) SharePoint
6 2 (1.23%) Apache
6 2 (1.23%) Exchange Server 2003
6 2 (1.23%) Exchange Server 2013
6 2 (1.23%) IBM Domino
7 1 (0.61%) SharePoint 2010
7 1 (0.61%) SharePoint 2013
Applications
1 38 (23.31%) MS Office
2 32 (19.63%) MS Excel
3 3 (1.84%) MS PowerPoint
4 2 (1.23%) Acrobat
4 2 (1.23%) MS Visio
5 1 (0.61%) QuarkXPress
Business Applications
1 3 (1.84%) Remedy ITSM
Cloud Services
1 13 (7.98%) Office 365
2 1 (0.61%) Adobe Creative Cloud
2 1 (0.61%) Google Apps
Communications & Networking
1 22 (13.50%) DHCP
2 16 (9.82%) DNS
3 14 (8.59%) TCP/IP
4 12 (7.36%) LAN
5 10 (6.13%) WAN
6 8 (4.91%) VoIP
7 7 (4.29%) Firewall
7 7 (4.29%) Internet
7 7 (4.29%) VPN
8 3 (1.84%) Asterisk PBX
8 3 (1.84%) PBX
8 3 (1.84%) Remote Desktop
8 3 (1.84%) Wireless
9 2 (1.23%) Ethernet
9 2 (1.23%) Kerberos
10 1 (0.61%) 3G
10 1 (0.61%) 4G
10 1 (0.61%) Cisco IOS
10 1 (0.61%) WebEx
10 1 (0.61%) Wi-Fi
Database & Business Intelligence
1 2 (1.23%) MySQL
2 1 (0.61%) FileMaker
2 1 (0.61%) SQL Server
Development Applications
1 2 (1.23%) InstallShield
General
1 15 (9.20%) Finance
2 4 (2.45%) Banking
2 4 (2.45%) Telecoms
3 3 (1.84%) Marketing
3 3 (1.84%) Retail
4 1 (0.61%) Advertising
4 1 (0.61%) Games
4 1 (0.61%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.84%) COM
2 2 (1.23%) LAMP
2 2 (1.23%) Web Services
2 2 (1.23%) X-Windows
Miscellaneous
1 12 (7.36%) Analytical Skills
2 11 (6.75%) Blackberry
3 8 (4.91%) Video Conferencing
4 7 (4.29%) Mathematics
5 6 (3.68%) Driving Licence
5 6 (3.68%) NHS
6 4 (2.45%) Data Centre
7 3 (1.84%) Fat Client
7 3 (1.84%) iPhone
7 3 (1.84%) Thin Client
8 2 (1.23%) Handset
8 2 (1.23%) iPad
8 2 (1.23%) Management Information System
8 2 (1.23%) User Experience
9 1 (0.61%) BYOD
9 1 (0.61%) Clustering
9 1 (0.61%) EPoS
Operating Systems
1 127 (77.91%) Windows
2 95 (58.28%) Windows 7
3 31 (19.02%) Windows XP
4 22 (13.50%) Windows Server
5 20 (12.27%) Windows Server 2003
6 16 (9.82%) Windows 8
7 11 (6.75%) Apple iOS
7 11 (6.75%) Windows Server 2008
8 9 (5.52%) Android
9 7 (4.29%) Linux
9 7 (4.29%) Mac OS X
9 7 (4.29%) Windows Server 2012
9 7 (4.29%) Windows Vista
10 6 (3.68%) Windows 10
11 3 (1.84%) Windows 2000
12 2 (1.23%) Debian
12 2 (1.23%) Fedora
12 2 (1.23%) SUSE
12 2 (1.23%) Unix
12 2 (1.23%) Windows NT
Processes & Methodologies
1 22 (13.50%) ITIL
2 8 (4.91%) ITSM
2 8 (4.91%) Migration
3 6 (3.68%) Service Management
4 4 (2.45%) ITIL V3
5 3 (1.84%) Incident Management
5 3 (1.84%) Time Management
6 2 (1.23%) Asset Management
6 2 (1.23%) Continuous Improvement
6 2 (1.23%) Data Migration
6 2 (1.23%) Patch Management
6 2 (1.23%) Service Delivery
6 2 (1.23%) Software Distribution
7 1 (0.61%) Application Discovery
7 1 (0.61%) Customer Engagement
7 1 (0.61%) Issue Tracking
7 1 (0.61%) Mobile Device Management
7 1 (0.61%) People Management
7 1 (0.61%) Performance Monitoring
7 1 (0.61%) Ticket Management
Programming Languages
1 9 (5.52%) C
2 2 (1.23%) Java
2 2 (1.23%) Perl
2 2 (1.23%) PHP
2 2 (1.23%) Ruby
3 1 (0.61%) SQL
Qualifications
1 10 (6.13%) Microsoft Certification
1 10 (6.13%) Security Cleared
2 8 (4.91%) MCSE
3 5 (3.07%) DBS Check
3 5 (3.07%) SC Cleared
4 4 (2.45%) CCNA
4 4 (2.45%) Cisco Certification
5 3 (1.84%) ITIL Certification
5 3 (1.84%) MCITP
6 2 (1.23%) A+ Certification
6 2 (1.23%) Degree
6 2 (1.23%) DV Cleared
6 2 (1.23%) ITIL Foundation Certificate
6 2 (1.23%) MCP
6 2 (1.23%) MCSA
6 2 (1.23%) Network+ Certification
7 1 (0.61%) MCTS
Quality Assurance & Compliance
1 14 (8.59%) SLA
2 4 (2.45%) Disclosure Scotland
System Software
1 84 (51.53%) Active Directory
2 6 (3.68%) VMware Infrastructure
3 5 (3.07%) Samba
4 3 (1.84%) Terminal Services
4 3 (1.84%) XenApp
5 2 (1.23%) Hyper-V
6 1 (0.61%) BitLocker
6 1 (0.61%) ISA Server
6 1 (0.61%) Microsoft Virtual Server
6 1 (0.61%) ProxySG
6 1 (0.61%) Terminal Server
6 1 (0.61%) VMware Workstation
6 1 (0.61%) vSphere
6 1 (0.61%) XenDesktop
Systems Management
1 29 (17.79%) SCCM
2 5 (3.07%) Norton AntiVirus
3 3 (1.84%) Cisco CUCM
4 2 (1.23%) SCOM
5 1 (0.61%) Sysprep
5 1 (0.61%) Systems Management Server (SMS)
5 1 (0.61%) WSUS
Vendors
1 70 (42.94%) Microsoft
2 24 (14.72%) Citrix
3 16 (9.82%) Remedy
4 13 (7.98%) Apple
5 12 (7.36%) CheckPoint
5 12 (7.36%) Cisco
6 10 (6.13%) Acronis
6 10 (6.13%) VMware
7 9 (5.52%) Lumension
8 6 (3.68%) Dell
9 5 (3.07%) HP
10 4 (2.45%) Lotus
11 3 (1.84%) Adobe
11 3 (1.84%) Sophos
12 2 (1.23%) Google
12 2 (1.23%) Rackspace
12 2 (1.23%) Red Hat
12 2 (1.23%) Symantec
12 2 (1.23%) Wyse
13 1 (0.61%) Avaya
Milton Keynes, Buckinghamshire
Harvey Nash plc
Posted: 5 days ago