The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Desktop Support
Rank 138 147 188
Rank change year-on-year
+9 +41
Contract jobs requiring a Desktop Support 83 101 65
As % of all contract IT jobs located in the South East 1.048% 0.994% 0.633%
As % of the Job Titles category 1.131% 1.075% 0.684%
Number of daily rates quoted 21 14 9
Average daily rate £148 £135 £175
Average daily rate % change year-on-year
+9.25% -22.85%
90% offered a daily rate of more than £110 £120 £147
10% offered a daily rate of more than £263 £150 £388
UK excluding London average daily rate £144 £138 £170
% change year-on-year
+4.54% -19.11%
Number of hourly rates quoted 50 60 41
Average hourly rate £14.29 £15.79 £14.50
Average hourly rate % change year-on-year
-9.46% +8.87%
90% offered a hourly rate of more than £12.00 £12.50 £11.07
10% offered a hourly rate of more than £18.50 £20.01 £22.50
UK excluding London average hourly rate £14.00 £15.00 £14.25
% change year-on-year
-6.66% +5.26%
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category
7336 9394 9506
As % of all contract IT jobs located in the South East 92.60% 92.47% 92.63%
Number of daily rates quoted 3629 4201 4116
Average daily rate £350 £350 £355
Average daily rate % change year-on-year
- -1.40%
90% offered a daily rate of more than £205 £220 £215
10% offered a daily rate of more than £501 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 587 724 798
Average hourly rate £17.50 £18.00 £21.00
Average hourly rate % change year-on-year
-2.77% -14.28%
90% offered a hourly rate of more than £12.00 £11.38 £11.00
10% offered a hourly rate of more than £39.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Desktop Support
England

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support across the South East region as a proportion of the total demand within the Job Titles category.

South East Desktop Support Jobs Demand Trend

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

South East Desktop Support Daily Rate Trend

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 21 May 2013.

South East Desktop Support Daily Rate Histogram

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

South East Desktop Support Hourly Rate Trend

Desktop Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 21 May 2013.

South East Desktop Support Hourly Rate Histogram

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Hampshire -5 19 £135 -10.00%
Berkshire -3 15 - -
Surrey +2 14 £140 +3.70%
Oxfordshire +6 10 £215 -
West Sussex +20 8 £161 -
East Sussex +10 7 - -
Buckinghamshire -2 5 - -
Kent -3 4 £130 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 148 (79.14%) Windows
2 87 (46.52%) Active Directory
3 77 (41.18%) Windows XP
4 75 (40.11%) Windows 7
5 58 (31.02%) MS Office
6 41 (21.93%) Microsoft
7 34 (18.18%) MS Excel
8 32 (17.11%) Citrix
9 29 (15.51%) TCP/IP
10 28 (14.97%) Windows Server 2003
11 27 (14.44%) ITIL
12 25 (13.37%) SCCM
13 24 (12.83%) Dell
14 22 (11.76%) HP
15 21 (11.23%) MS Exchange
15 21 (11.23%) Blackberry
16 20 (10.70%) VPN
17 19 (10.16%) VMware
17 19 (10.16%) Windows Server 2008
18 17 (9.091%) LAN
19 16 (8.556%) VMware Infrastructure
20 12 (6.417%) Security Cleared
20 12 (6.417%) Windows Vista
20 12 (6.417%) DNS
20 12 (6.417%) DHCP
20 12 (6.417%) Microsoft Certification
20 12 (6.417%) McAfee
21 11 (5.882%) Telecoms
21 11 (5.882%) WAN
22 10 (5.348%) Internet

Desktop Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (2.139%) Application Packaging
2 1 (0.535%) LAMP
2 1 (0.535%) CSS
Application Platforms
1 21 (11.23%) MS Exchange
2 7 (3.743%) Exchange Server 2003
2 7 (3.743%) Exchange Server 2010
3 6 (3.209%) SharePoint
3 6 (3.209%) Exchange Server 2007
4 5 (2.674%) Lotus Notes
5 3 (1.604%) Blackberry Enterprise Server
6 1 (0.535%) Drupal
Applications
1 58 (31.02%) MS Office
2 34 (18.18%) MS Excel
3 7 (3.743%) MS PowerPoint
4 3 (1.604%) MS Visio
5 2 (1.070%) Acrobat
6 1 (0.535%) Google Apps
6 1 (0.535%) Photoshop
6 1 (0.535%) MS Project
6 1 (0.535%) QuarkXPress
Business Applications
1 2 (1.070%) SAP Oil and Gas
Communications & Networking
1 29 (15.51%) TCP/IP
2 20 (10.70%) VPN
3 17 (9.091%) LAN
4 12 (6.417%) DNS
4 12 (6.417%) DHCP
5 11 (5.882%) WAN
6 10 (5.348%) Internet
7 8 (4.278%) SAN
7 8 (4.278%) Firewall
7 8 (4.278%) NAS
8 5 (2.674%) WLAN
9 4 (2.139%) IPv6
9 4 (2.139%) Ethernet
9 4 (2.139%) IPsec
10 3 (1.604%) Wireless
10 3 (1.604%) HTTP
10 3 (1.604%) VoIP
11 2 (1.070%) 3G
11 2 (1.070%) Junos
11 2 (1.070%) VLAN
Database & Business Intelligence
1 4 (2.139%) SQL Server
General
1 11 (5.882%) Telecoms
2 6 (3.209%) Publishing
2 6 (3.209%) Local Government
3 5 (2.674%) Retail
4 4 (2.139%) Finance
5 3 (1.604%) Electronics
5 3 (1.604%) Advertising
6 2 (1.070%) Pharmaceutical
6 2 (1.070%) Manufacturing
6 2 (1.070%) Marketing
7 1 (0.535%) Investment Banking
7 1 (0.535%) Banking
7 1 (0.535%) Back Office
7 1 (0.535%) Automotive
Miscellaneous
1 21 (11.23%) Blackberry
2 9 (4.813%) PDA
3 8 (4.278%) Clustering
4 5 (2.674%) iSeries
5 4 (2.139%) PKI
6 3 (1.604%) iPhone
7 2 (1.070%) Client/Server
7 2 (1.070%) DTV
7 2 (1.070%) iPad
8 1 (0.535%) Smartphone
8 1 (0.535%) Computer Science
8 1 (0.535%) CMDB
8 1 (0.535%) Video Conferencing
8 1 (0.535%) Management Information System
8 1 (0.535%) NHS
Operating Systems
1 148 (79.14%) Windows
2 77 (41.18%) Windows XP
3 75 (40.11%) Windows 7
4 28 (14.97%) Windows Server 2003
5 19 (10.16%) Windows Server 2008
6 12 (6.417%) Windows Vista
7 9 (4.813%) Linux
8 7 (3.743%) Windows 2000 Server
9 5 (2.674%) Windows Mobile
9 5 (2.674%) Windows 2000
10 3 (1.604%) Apple iOS
10 3 (1.604%) Windows NT
10 3 (1.604%) Mac OS X
11 2 (1.070%) Android
12 1 (0.535%) Mac OS
12 1 (0.535%) Windows 8
12 1 (0.535%) NetWare
Processes & Methodologies
1 27 (14.44%) ITIL
2 10 (5.348%) Release Management
3 7 (3.743%) Incident Management
3 7 (3.743%) Asset Management
4 6 (3.209%) Software Deployment
5 4 (2.139%) ITSM
6 3 (1.604%) Service Management
7 2 (1.070%) Business Intelligence
7 2 (1.070%) Programme Management
7 2 (1.070%) Migration
7 2 (1.070%) Stakeholder Management
7 2 (1.070%) Service Delivery
7 2 (1.070%) Network Architecture
7 2 (1.070%) Computer Security
7 2 (1.070%) Digital Marketing
7 2 (1.070%) Performance Testing
8 1 (0.535%) Requirements Analysis
8 1 (0.535%) Workflow Management
8 1 (0.535%) Time Management
8 1 (0.535%) Computer Architecture
Programming Languages
1 6 (3.209%) VBScript
2 5 (2.674%) PowerShell
2 5 (2.674%) C
3 2 (1.070%) SQL
4 1 (0.535%) VB
Qualifications
1 12 (6.417%) Security Cleared
1 12 (6.417%) Microsoft Certification
2 10 (5.348%) MCP
3 9 (4.813%) SC Cleared
4 8 (4.278%) Degree
5 4 (2.139%) MCSE
6 3 (1.604%) ITIL Certification
7 2 (1.070%) CCA
7 2 (1.070%) Citrix Certification
7 2 (1.070%) MCSA
7 2 (1.070%) DV Cleared
Quality Assurance & Compliance
1 7 (3.743%) SLA
System Software
1 87 (46.52%) Active Directory
2 16 (8.556%) VMware Infrastructure
3 7 (3.743%) VMware Workstation
4 6 (3.209%) Terminal Services
5 3 (1.604%) Microsoft App-V
6 2 (1.070%) vSphere
6 2 (1.070%) XenApp
7 1 (0.535%) Novell eDirectory
7 1 (0.535%) XenServer
7 1 (0.535%) Forefront TMG
7 1 (0.535%) VMware ESX
Systems Management
1 25 (13.37%) SCCM
2 8 (4.278%) Backup Exec
3 7 (3.743%) NetBackup
4 4 (2.139%) SCOM
5 2 (1.070%) Unicenter
6 1 (0.535%) McAfee ePO
6 1 (0.535%) ZENworks
6 1 (0.535%) Systems Management Server (SMS)
Vendors
1 41 (21.93%) Microsoft
2 32 (17.11%) Citrix
3 24 (12.83%) Dell
4 22 (11.76%) HP
5 19 (10.16%) VMware
6 12 (6.417%) McAfee
7 10 (5.348%) Symantec
8 8 (4.278%) NetApp
9 7 (3.743%) Cisco
10 6 (3.209%) CheckPoint
11 5 (2.674%) Lotus
12 4 (2.139%) Juniper
12 4 (2.139%) SAP
12 4 (2.139%) Remedy
13 3 (1.604%) LANDesk
13 3 (1.604%) EMC
13 3 (1.604%) Intel
14 2 (1.070%) Royalblue
14 2 (1.070%) Apple
14 2 (1.070%) CA
Aylesbury, Thames Valley
You must have a thorough understanding of Operating Systems as well as Windows XP/7 and MS Office, coupled with a basic understanding of software installations and Desktop/...
Rate: £21 - £22000 per annum + pro rata
Posted: 11 May 2013
Aylesbury, Buckinghamshire
My client require a Desktop Support Analyst for a contract role in Aylesbury due to start ASAP! You will be providing Desktop support on hardware, Software and Networks...
Pertemps IT
Rate: £12.50 per hour
Posted: 17 May 2013
Portsmouth, Hampshire
The candidate should have previous experience of desktop hardware installations and have set up VirtualBox / Virtual Box in previous roles. Key Skills: Hardware Installation and Configuration ( SSD / RAM )...
Explore Recruitment Solutions
Rate: £80 - £100 per day
Posted: 17 May 2013
Eastleigh,Hampshire, South East
Desktop Support Engineer / 2nd Line Engineer is required on a 6-Month contract to have an influential role for a major office move-As Desktop Support Engineer / 2nd...
OPUS
Rate: GBP100 to GBP150 per day
Posted: 1 May 2013
Kent, South East
My client, a large NHS organisation, is looking for an experienced 1st/2nd line Service Desk Analyst to join their existing team... This role is varied, with the...
Sand Resources
Rate: £100 - £120 per day
Posted: 1 May 2013
Epsom, Surrey
The successful candidate will demonstrate the advanced level knowledge of the following:- MS Office. Windows XP. Lotus Notes. Standard Intel-based PC hardware... HP Printers. Dell/Lenovo,Hp...
Canary Wharf and City
Rate: Up to £14.50 per hour
Posted: 15 May 2013
Surrey
Imaging a PC, Hardware Installation, MS Office - Good understanding of service management techniques, including change management, incident management Desktop Support Engineer / 2 nd Line Support /Deskside Engineer are...
Coal IT Services
Rate: Up to £150 per day
Posted: 17 May 2013