The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 180 149 155
Rank change year-on-year
-31 +6
Contract jobs requiring a Desktop Support 81 105 80
As % of all contract IT jobs located in the South East 0.85% 1.14% 0.94%
As % of the Job Titles category 0.92% 1.24% 1.02%
Number of daily rates quoted 31 40 30
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£161 £150 £175
Average daily rate % change year-on-year
+7.50% -14.28%
90% offered a daily rate of more than £111 £120 £105
10% offered a daily rate of more than £200 £228 £200
UK excluding London average daily rate £164 £164 £150
% change year-on-year
- +9.16%
Number of hourly rates quoted 33 28 33
Average hourly rate £15.00 £15.00 £17.00
Average hourly rate % change year-on-year
- -11.76%
90% offered a hourly rate of more than £12.15 £13.43 £13.10
10% offered a hourly rate of more than £19.40 £19.30 £19.60
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8806 8448 7862
As % of all contract IT jobs located in the South East 92.37% 91.86% 92.80%
Number of daily rates quoted 5200 4616 4096
Average daily rate £375 £350 £358
Average daily rate % change year-on-year
+7.14% -2.23%
90% offered a daily rate of more than £230 £213 £205
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 408 400 542
Average hourly rate £16.00 £16.48 £17.00
Average hourly rate % change year-on-year
-2.91% -3.05%
90% offered a hourly rate of more than £11.17 £11.00 £11.75
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

Desktop Support Daily Rate Trend in the South East

Desktop Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 31 July 2015.

Desktop Support Daily Rate Histogram in the South East

Desktop Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

Desktop Support Hourly Rate Trend in the South East

Desktop Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 31 July 2015.

Desktop Support Hourly Rate Histogram in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +13 22 £163 -40.90% 4
Surrey -1 17 £170 +13.33% 1
Hampshire -16 12 £160 -8.57% 2
Oxfordshire -28 10 £200 -11.11% 1
West Sussex -17 9 £175 +37.25%
Kent -2 4 £148 +14.56% 2
Buckinghamshire +1 3 - -
East Sussex -18 2 £116 +0.43%
Isle of Wight - 2 £104 -
Middlesex - 1 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 124 (80.00%) Windows
2 91 (58.71%) Windows 7
3 83 (53.55%) Active Directory
4 75 (48.39%) Microsoft
5 53 (34.19%) MS Office
6 35 (22.58%) Windows XP
7 33 (21.29%) MS Excel
8 25 (16.13%) ITIL
9 23 (14.84%) Citrix
10 22 (14.19%) Security Cleared
11 18 (11.61%) Windows Server 2008
11 18 (11.61%) SCCM
12 16 (10.32%) VMware
13 15 (9.68%) Blackberry
14 14 (9.03%) WAN
15 12 (7.74%) LAN
15 12 (7.74%) Finance
15 12 (7.74%) Windows 8
16 11 (7.10%) SC Cleared
16 11 (7.10%) SLA
17 10 (6.45%) HP
17 10 (6.45%) Office 365
18 9 (5.81%) Analytical Skills
18 9 (5.81%) DNS
18 9 (5.81%) Remedy
19 8 (5.16%) MS Exchange
19 8 (5.16%) TCP/IP
19 8 (5.16%) VPN
20 7 (4.52%) DHCP
20 7 (4.52%) SQL

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (5.16%) MS Exchange
2 7 (4.52%) Lync
3 4 (2.58%) IBM Notes
4 3 (1.94%) SharePoint
5 2 (1.29%) Blackberry Enterprise Server
5 2 (1.29%) Exchange Server 2010
5 2 (1.29%) Exchange Server 2007
6 1 (0.65%) Exchange Server 2003
Applications
1 53 (34.19%) MS Office
2 33 (21.29%) MS Excel
3 2 (1.29%) MS Visio
3 2 (1.29%) AutoCAD
Business Applications
1 3 (1.94%) Dynamics NAV
2 1 (0.65%) Remedy ITSM
Cloud Services
1 10 (6.45%) Office 365
2 1 (0.65%) Azure Active Directory
2 1 (0.65%) Microsoft Azure
Communications & Networking
1 14 (9.03%) WAN
2 12 (7.74%) LAN
3 9 (5.81%) DNS
4 8 (5.16%) TCP/IP
4 8 (5.16%) VPN
5 7 (4.52%) DHCP
6 6 (3.87%) Internet
7 3 (1.94%) Firewall
7 3 (1.94%) Wi-Fi
7 3 (1.94%) Wireless
7 3 (1.94%) SAN
8 2 (1.29%) 3G
8 2 (1.29%) VoIP
9 1 (0.65%) IP Telephony
9 1 (0.65%) VLAN
9 1 (0.65%) NAS
9 1 (0.65%) Asterisk PBX
9 1 (0.65%) Ethernet
9 1 (0.65%) PBX
Database & Business Intelligence
1 2 (1.29%) SQL Server
2 1 (0.65%) Crystal Reports
2 1 (0.65%) SQL Server 2008
General
1 12 (7.74%) Finance
2 6 (3.87%) Retail
3 3 (1.94%) Back Office
4 1 (0.65%) Local Government
4 1 (0.65%) Japanese Language
4 1 (0.65%) Law
4 1 (0.65%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.65%) .NET
1 1 (0.65%) ODBC
1 1 (0.65%) OLE
Miscellaneous
1 15 (9.68%) Blackberry
2 9 (5.81%) Analytical Skills
3 5 (3.23%) Smartphone
4 4 (2.58%) NHS
5 3 (1.94%) Thin Client
5 3 (1.94%) Management Information System
5 3 (1.94%) Mathematics
5 3 (1.94%) Fat Client
5 3 (1.94%) iPad
6 2 (1.29%) Video Conferencing
6 2 (1.29%) BYOD
6 2 (1.29%) Data Centre
6 2 (1.29%) Clustering
6 2 (1.29%) Statistics
6 2 (1.29%) Client/Server
6 2 (1.29%) EPoS
7 1 (0.65%) Biometrics
7 1 (0.65%) EMC VNXe
7 1 (0.65%) CMDB
7 1 (0.65%) Enterprise Software
Operating Systems
1 124 (80.00%) Windows
2 91 (58.71%) Windows 7
3 35 (22.58%) Windows XP
4 18 (11.61%) Windows Server 2008
5 12 (7.74%) Windows 8
6 7 (4.52%) Windows Server 2012
6 7 (4.52%) Windows Server 2003
7 5 (3.23%) Android
8 4 (2.58%) Mac OS X
8 4 (2.58%) Linux
8 4 (2.58%) Mac OS
9 2 (1.29%) Windows 2000 Server
9 2 (1.29%) Apple iOS
9 2 (1.29%) Windows Mobile
9 2 (1.29%) Windows Vista
10 1 (0.65%) UNIX
10 1 (0.65%) Windows 2000
Processes & Methodologies
1 25 (16.13%) ITIL
2 6 (3.87%) Problem Management
3 5 (3.23%) Migration
4 4 (2.58%) Service Delivery
4 4 (2.58%) Data Protection
5 3 (1.94%) ITIL V3
5 3 (1.94%) User Acceptance Testing
5 3 (1.94%) Patch Management
5 3 (1.94%) Incident Management
6 2 (1.29%) Service Management
6 2 (1.29%) Fault Management
6 2 (1.29%) ITSM
6 2 (1.29%) Validation
6 2 (1.29%) PRINCE2
6 2 (1.29%) Business Intelligence
6 2 (1.29%) Network Management
6 2 (1.29%) Software Deployment
7 1 (0.65%) Software Distribution
7 1 (0.65%) Mobile Device Management
7 1 (0.65%) Time Management
Programming Languages
1 7 (4.52%) SQL
2 2 (1.29%) VBScript
3 1 (0.65%) VB.NET
3 1 (0.65%) PowerShell
3 1 (0.65%) C
3 1 (0.65%) C#
Qualifications
1 22 (14.19%) Security Cleared
2 11 (7.10%) SC Cleared
3 6 (3.87%) Microsoft Certification
4 5 (3.23%) Degree
5 4 (2.58%) A+ Certification
5 4 (2.58%) ITIL Certification
5 4 (2.58%) MCSE
6 3 (1.94%) MCP
6 3 (1.94%) DV Cleared
7 2 (1.29%) IBM Certification
7 2 (1.29%) MCTS
7 2 (1.29%) MCITP
8 1 (0.65%) MCSA
8 1 (0.65%) CCA
8 1 (0.65%) Citrix Certification
Quality Assurance & Compliance
1 11 (7.10%) SLA
2 1 (0.65%) Sarbanes-Oxley
2 1 (0.65%) QA
2 1 (0.65%) PCI DSS
2 1 (0.65%) 21 CFR Part 11
System Software
1 83 (53.55%) Active Directory
2 7 (4.52%) VMware Infrastructure
3 6 (3.87%) Hyper-V
4 2 (1.29%) XenApp
4 2 (1.29%) Terminal Services
5 1 (0.65%) Samba
5 1 (0.65%) VMware Workstation
5 1 (0.65%) Citrix Presentation Server
5 1 (0.65%) vSphere
5 1 (0.65%) VMware ESXi
Systems Management
1 18 (11.61%) SCCM
2 1 (0.65%) SCVMM
2 1 (0.65%) Cisco CUCM
2 1 (0.65%) NetBackup
2 1 (0.65%) WSUS
Vendors
1 75 (48.39%) Microsoft
2 23 (14.84%) Citrix
3 16 (10.32%) VMware
4 10 (6.45%) HP
5 9 (5.81%) Remedy
6 7 (4.52%) Dell
7 5 (3.23%) Cisco
7 5 (3.23%) LANDesk
8 4 (2.58%) Adobe
8 4 (2.58%) McAfee
8 4 (2.58%) Sophos
8 4 (2.58%) Lotus
9 3 (1.94%) Apple
9 3 (1.94%) Google
9 3 (1.94%) ServiceNow
10 2 (1.29%) Symantec
10 2 (1.29%) Acronis
10 2 (1.29%) Toshiba
10 2 (1.29%) IBM
11 1 (0.65%) EMC
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