The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 139 140 188
Rank change year-on-year
+1 +48
Contract jobs requiring a Desktop Support 119 109 71
As % of all contract IT jobs located in the South East 1.29% 1.25% 0.71%
As % of the Job Titles category 1.40% 1.35% 0.77%
Number of daily rates quoted 52 33 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £175 £138
Average daily rate % change year-on-year
- +27.27%
90% offered a daily rate of more than £120 £119 £120
10% offered a daily rate of more than £242 £218 £180
UK excluding London average daily rate £155 £150 £148
% change year-on-year
+3.33% +1.69%
Number of hourly rates quoted 22 48 37
Average hourly rate £16.08 £15.00 £17.00
Average hourly rate % change year-on-year
+7.20% -11.76%
90% offered a hourly rate of more than £13.04 £12.88 £11.75
10% offered a hourly rate of more than £19.00 £20.20 £20.00
UK excluding London average hourly rate £16.00 £14.00 £15.00
% change year-on-year
+14.28% -6.66%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8494 8070 9191
As % of all contract IT jobs located in the South East 91.98% 92.81% 91.92%
Number of daily rates quoted 4718 4308 4282
Average daily rate £355 £363 £350
Average daily rate % change year-on-year
-2.06% +3.57%
90% offered a daily rate of more than £210 £220 £217
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 440 496 606
Average hourly rate £16.14 £16.50 £17.50
Average hourly rate % change year-on-year
-2.18% -5.71%
90% offered a hourly rate of more than £10.90 £11.25 £11.50
10% offered a hourly rate of more than £40.50 £40.00 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South East region.

Desktop Support Daily Rate Trend in the South East

Desktop Support
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 23 September 2014.

Desktop Support Daily Rate Histogram in the South East

Desktop Support
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South East region.

Desktop Support Hourly Rate Trend in the South East

Desktop Support
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the South East region over the 3 months to 23 September 2014.

Desktop Support Hourly Rate Histogram in the South East

Desktop Support
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -21 28 £215 +10.25% 1
Surrey +3 22 £163 +8.33% 2
Berkshire +13 18 £275 +44.73% 2
Oxfordshire 0 14 £225 - 3
West Sussex +8 9 £124 -29.28% 2
Buckinghamshire -6 8 £213 +30.76%
Kent -6 8 £145 +8.20% 2
East Sussex -11 7 £110 -
Middlesex +1 2 £175 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 23 September 2014, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 157 (74.06%) Windows
2 113 (53.30%) Windows 7
3 91 (42.92%) Active Directory
4 84 (39.62%) MS Office
5 75 (35.38%) Microsoft
6 67 (31.60%) Windows XP
7 37 (17.45%) ITIL
8 34 (16.04%) Windows Server 2008
9 32 (15.09%) Citrix
10 31 (14.62%) MS Exchange
11 30 (14.15%) Blackberry
12 26 (12.26%) MS Excel
12 26 (12.26%) HP
13 25 (11.79%) Windows Server 2003
13 25 (11.79%) SCCM
14 23 (10.85%) SLA
15 18 (8.49%) VMware
16 17 (8.02%) Security Cleared
16 17 (8.02%) Windows 8
17 16 (7.55%) Finance
18 14 (6.60%) Service Management
19 13 (6.13%) Microsoft Certification
19 13 (6.13%) SC Cleared
20 12 (5.66%) Incident Management
20 12 (5.66%) Windows Server 2012
20 12 (5.66%) Analytical Skills
20 12 (5.66%) Lotus
20 12 (5.66%) LAN
20 12 (5.66%) TCP/IP
21 11 (5.19%) IBM Notes

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 23 September 2014, IT contractor jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (14.62%) MS Exchange
2 11 (5.19%) IBM Notes
3 10 (4.72%) SharePoint
4 9 (4.25%) Blackberry Enterprise Server
5 7 (3.30%) SharePoint 2013
6 4 (1.89%) Exchange Server 2003
6 4 (1.89%) Exchange Server 2007
7 3 (1.42%) Lync
7 3 (1.42%) Exchange Server 2010
7 3 (1.42%) Lotus Domino
8 2 (0.94%) Exchange Server 2013
9 1 (0.47%) Site Server
Applications
1 84 (39.62%) MS Office
2 26 (12.26%) MS Excel
3 3 (1.42%) MS PowerPoint
Business Applications
1 1 (0.47%) Dynamics NAV
Cloud Services
1 4 (1.89%) Office 365
2 1 (0.47%) Cloud Computing
2 1 (0.47%) SaaS
Communications & Networking
1 12 (5.66%) LAN
1 12 (5.66%) TCP/IP
2 10 (4.72%) VPN
2 10 (4.72%) DNS
2 10 (4.72%) WAN
2 10 (4.72%) DHCP
3 6 (2.83%) Broadband
3 6 (2.83%) 3G
4 5 (2.36%) Wireless
5 4 (1.89%) Internet
6 3 (1.42%) VoIP
7 2 (0.94%) Ethernet
8 1 (0.47%) WLAN
8 1 (0.47%) Intranet
8 1 (0.47%) Wi-Fi
8 1 (0.47%) IP Telephony
8 1 (0.47%) Network Security
8 1 (0.47%) iSCSI
8 1 (0.47%) NAS
Database & Business Intelligence
1 2 (0.94%) SQL Server
General
1 16 (7.55%) Finance
2 3 (1.42%) Telecoms
3 2 (0.94%) Retail
3 2 (0.94%) Law
3 2 (0.94%) Legal
4 1 (0.47%) Manufacturing
4 1 (0.47%) Banking
Libraries, Frameworks & Software Standards
1 4 (1.89%) Application Packaging
2 2 (0.94%) OLE
Miscellaneous
1 30 (14.15%) Blackberry
2 12 (5.66%) Analytical Skills
3 10 (4.72%) Video Conferencing
4 9 (4.25%) iPhone
5 8 (3.77%) iPad
6 3 (1.42%) Fat Client
6 3 (1.42%) Management Information System
6 3 (1.42%) Thin Client
7 2 (0.94%) Smartphone
7 2 (0.94%) Handset
7 2 (0.94%) CMDB
7 2 (0.94%) FMCG
8 1 (0.47%) Digital Media
8 1 (0.47%) Clustering
8 1 (0.47%) Life Science
8 1 (0.47%) NHS
Operating Systems
1 157 (74.06%) Windows
2 113 (53.30%) Windows 7
3 67 (31.60%) Windows XP
4 34 (16.04%) Windows Server 2008
5 25 (11.79%) Windows Server 2003
6 17 (8.02%) Windows 8
7 12 (5.66%) Windows Server 2012
8 9 (4.25%) Windows Vista
9 6 (2.83%) Apple iOS
10 5 (2.36%) Windows 2000
11 2 (0.94%) Linux
11 2 (0.94%) Windows Mobile
11 2 (0.94%) Mac OS X
11 2 (0.94%) Red Hat Enterprise Linux
11 2 (0.94%) Android
11 2 (0.94%) Windows Phone
11 2 (0.94%) UNIX
12 1 (0.47%) Windows 2000 Server
12 1 (0.47%) Mac OS
12 1 (0.47%) Windows NT
Processes & Methodologies
1 37 (17.45%) ITIL
2 14 (6.60%) Service Management
3 12 (5.66%) Incident Management
4 9 (4.25%) ITSM
4 9 (4.25%) Asset Management
5 8 (3.77%) Security Management
5 8 (3.77%) Problem Management
6 7 (3.30%) Migration
7 6 (2.83%) Service Delivery
8 5 (2.36%) Change Management
9 4 (1.89%) Project Management
9 4 (1.89%) User Acceptance Testing
10 3 (1.42%) Mobile Device Management
10 3 (1.42%) Configuration Management
11 2 (0.94%) E-Commerce
11 2 (0.94%) Disaster Recovery
11 2 (0.94%) Software Deployment
11 2 (0.94%) Data Protection
12 1 (0.47%) Capacity Planning
12 1 (0.47%) Network Management
Programming Languages
1 3 (1.42%) C
2 2 (0.94%) Perl
2 2 (0.94%) SQL
2 2 (0.94%) VB
2 2 (0.94%) Korn
2 2 (0.94%) Bourne shell
3 1 (0.47%) PowerShell
3 1 (0.47%) VBScript
3 1 (0.47%) Java
Qualifications
1 17 (8.02%) Security Cleared
2 13 (6.13%) SC Cleared
2 13 (6.13%) Microsoft Certification
3 6 (2.83%) MCSE
4 5 (2.36%) MCP
5 4 (1.89%) MCDST
6 3 (1.42%) Degree
6 3 (1.42%) CCNA
6 3 (1.42%) Cisco Certification
6 3 (1.42%) A+ Certification
7 2 (0.94%) MCTS
7 2 (0.94%) MCITP
7 2 (0.94%) DV Cleared
8 1 (0.47%) ITIL Foundation Certificate
8 1 (0.47%) ITIL Certification
8 1 (0.47%) Network+ Certification
8 1 (0.47%) MCSA
Quality Assurance & Compliance
1 23 (10.85%) SLA
2 1 (0.47%) Sarbanes-Oxley
2 1 (0.47%) ISO/IEC 27001
2 1 (0.47%) QA
System Software
1 91 (42.92%) Active Directory
2 9 (4.25%) VMware Infrastructure
3 2 (0.94%) VMware Workstation
3 2 (0.94%) Citrix Presentation Server
3 2 (0.94%) NFS
3 2 (0.94%) XenApp
4 1 (0.47%) Hyper-V
Systems Management
1 25 (11.79%) SCCM
2 4 (1.89%) Norton AntiVirus
3 3 (1.42%) Systems Management Server (SMS)
4 2 (0.94%) Nagios
4 2 (0.94%) NetBackup
5 1 (0.47%) ARCserve
5 1 (0.47%) Unicenter
Vendors
1 75 (35.38%) Microsoft
2 32 (15.09%) Citrix
3 26 (12.26%) HP
4 18 (8.49%) VMware
5 12 (5.66%) Lotus
6 9 (4.25%) Apple
7 8 (3.77%) Dell
8 7 (3.30%) Cisco
9 6 (2.83%) Symantec
10 4 (1.89%) Remedy
10 4 (1.89%) LANDesk
10 4 (1.89%) SAP
11 3 (1.42%) Avaya
11 3 (1.42%) Altiris
12 2 (0.94%) McAfee
12 2 (0.94%) Sophos
12 2 (0.94%) Isilon
12 2 (0.94%) CA
12 2 (0.94%) CommVault
12 2 (0.94%) Veritas
Canterbury, Kent
Greywood Associates Limited
Rate: £20 - £22 per hour
Posted: 22 hours ago
Oxfordshire
Austin Fraser
Posted: 4 days ago
Reading, Berkshire
Experis Ltd
Posted: 4 days ago
Banbury, Oxfordshire
Experis Ltd
Rate: Market rate value
Posted: 5 days ago