Digital Customer Experience Contracts with Work from Home Options

Digital Customer Experience (Digital CX)
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for Digital Customer Experience skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Digital Customer Experience over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024		 Same period 2023 Same period 2022
Rank 340 462 587
Rank change year-on-year +122 +125 -120
Contract jobs citing Digital Customer Experience 1 6 28
As % of all contract jobs with a WFH option 0.007% 0.024% 0.064%
As % of the Processes & Methodologies category 0.008% 0.027% 0.070%
Number of daily rates quoted 1 4 14
10th Percentile - - -
25th Percentile £425 £650 £425
Median daily rate (50th Percentile) £450 £713 £463
Median % change year-on-year -36.84% +54.05% +2.78%
75th Percentile £475 £819 £534
90th Percentile - £830 £550
UK median daily rate £600 £650 £550
% change year-on-year -7.69% +18.18% +15.79%

All Process and Methodology Skills
Work from Home

Digital Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 13,268 22,513 39,948
As % of all contract jobs with a WFH option 88.01% 89.73% 91.07%
Number of daily rates quoted 8,896 15,904 28,997
10th Percentile £325 £363 £362
25th Percentile £425 £450 £431
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £630
90th Percentile £750 £750 £725
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 573 519 530
10th Percentile £15.03 £18.63 £13.73
25th Percentile £25.50 £30.00 £20.06
Median hourly rate £43.00 £55.00 £35.00
Median % change year-on-year -21.82% +57.14% +41.16%
75th Percentile £60.00 £68.75 £55.63
90th Percentile £75.20 £80.25 £67.50
UK median hourly rate £36.50 £36.00 £25.18
% change year-on-year +1.39% +42.97% +2.78%

Digital Customer Experience
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Digital Customer Experience as a proportion of all IT jobs advertised.

Digital Customer Experience trend for jobs with a WFH option

Digital Customer Experience
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Digital Customer Experience.

Digital Customer Experience daily rate for jobs with a WFH option

Digital Customer Experience
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Marketing
Job Titles
1 1 (100.00%) Designer
Processes & Methodologies
1 1 (100.00%) Conversion Rate Optimisation
1 1 (100.00%) Customer Experience
1 1 (100.00%) Demand Generation
1 1 (100.00%) Digital Marketing
1 1 (100.00%) Journey Map
1 1 (100.00%) SEO
Vendors
1 1 (100.00%) Adobe
15 Digital Customer Experience jobs Nationwide