Jobs 1 to 15 of 30

1st Line Support Analyst

For this position the 1st Line Support Analysts will be responsible for working within a helpdesk environment to log tickets via ServiceNow and perform basic pasword resets for users following a script. For this position you will require a good customer service background and be comfortable answering a high volume...
Southampton, Hampshire -
Rate: £80 - £100 per day
Posted: 4 days ago

Service Desk Analyst / 1st Line Support - Cardiff

Service Desk Analyst with Excellent customer service skills urgently required to join a growing service desk team in Cardiff. As a Service Desk Analysts you will be fielding calls, fixing the issues where appropriate and escalating to the next level, all whilst providing outstanding customer service. The core working hours...
Cardiff, South Glamorgan -
Lorien Resourcing
Rate: £11 - £12 per hour
Posted: 4 days ago

1st Line Support Analyst, Service Desk Analyst, Helpdesk Support

Are you looking to get into the IT industry or build on your existing IT experience? Are you looking to join a growing company where you can build up your technical skills and experience? If so then this 1. st. Line Support Analyst role might be the perfect next step...
Witney, Oxfordshire -
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
Posted: Yesterday

First Line Support Analyst - Customer Support

SKILLS: - Degree educated or equivalent related discipline... Commutable from: Evesham, Worcester, Pershore, Tewkesbury, Cheltenham, Gloucester, Bristol, Cirencester, Swindon, Hereford, Malvern, Bishops Cleeve, Stroud, Keywords: First Line Support|Helpdesk Support, graduate, junior, IT, technology, support analyst, technical support, technical support engineer, 1st line support, first line support, entry level, windows, customer...
Gloucestershire -
Big Red Recruitment
Salary: £16000 - £22000 per annum + Pension
Posted: 2 days ago

Helpdesk Analyst / 1st Line Support Analyst - MS Windows, Office

Helpdesk Analyst / 1st Line Support Analyst required to provide 1st line support for a Managed Services company within London. An exciting and rare opportunity for an enthusiastic customer focused individual to join a small IT team within a professional services company. This role suits anyone with a keen interest in...
London -
Information Technology Services
Salary: £21k - 25k per year
Posted: 4 days ago

1st Line Support Analyst, Cardiff

My client, a successful software house and a leader in their marketplace are seeking an enthusiastic individual who is keen on a career in IT to join their growing support team. Within this role you will be responsible for the following; *Providing 1st line support. *Logging & prioritising calls. *Updating helpdesk...
Cardiff, South Glamorgan -
The People Network
Salary: £17000 - £20000 per annum + Pension, Healthcare
Posted: 4 days ago

Service Desk Analyst (1st line support)

ESSENTIAL SKILLS / EXPERIENCE: - Previous experience in a similar role - preferable - Basic working knowledge of current Microsoft operating systems, Windows 7 - Experience of delivering first-class customer service. - Good communications skills at all levels, both written and verbally, face to face and over the phone - Ideally educated to a degree level (...
Reading, Berkshire -
Salary: Competitive
Posted: 5 hours ago

Service Desk Analyst - 1st line support

The ideal candidate will have experience working within a Service Desk with experience working in a strict SLA environment; you will also have excellent typing skills ensuring all messages to the customer are as accurate as possible. You will be a focused and have excellent time management skills, this is...
Derby, Derbyshire -
Lorien Resourcing
Rate: £8.25 - £10.00 per hour
Posted: 2 days ago

1st Line Support Analyst - up to £22k

Key Skills - ITIL, Active Directory, MS Exchange, Windows Server, Windows Desktops... The Support Analyst will be required excellent listening skills to ensure problems are dealt with in a timely manner whilst working to agreed SLA's... *Experience of troubleshooting Microsoft applications, printers and operating systems... *Understanding of Active Directory, MS...
Letchworth Garden City -
Deerfoot IT Resources Ltd
Salary: £20000 - £22000 per annum
Posted: 7 days ago

1st Line Support Analyst, Support Engineer

Supporting a predominantly Microsoft environment, you’ll provide support both over the phone/remotely and in person, so as the “face of IT”, you’ll have excellent communication skills, coupled with the customer services skills required to provide a first rate service... Either way, the skills and experiences my client...
Oxford, Oxfordshire -
Salary: Up to £25,000 per annum
Posted: 4 days ago

Service Desk Analyst/1st Line Support

Also, basic network and Cisco knowledge would be advantageous. Job description for a 1st/2nd Line Support Analyst: The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents, and subsequent resolution of incidents for Customers who procure services from our...
Milton Keynes, Buckinghamshire -
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: Yesterday

1st Line IT Support Analyst - ITIL/Support/SLA - Kettering

1st Line/Support/IT/Analyst/ITIL/ActiveDirectory/Troubleshoot/Process/Procedure/Service/Incident... These must be analysed, resolved, and reported back within SLA timeframes. You will become an active member of a trusted service desk, and deliver a "fit for purpose" service support function adhering to all IT processes and procedures...
Kettering, Northamptonshire -
Crimson Ltd
Salary: £16000 - £18000 per annum + benefits
Posted: 4 days ago

First Line Support Analyst

With headquarters based in the North East of England, PD Ports operates at many key UK ports and logistics centres with a growing European presence... The role is based at Lackenby House, Tees Dock, and will require the candidate to provide the following via telephone, email, remote hands-on: 1st...
Middlesbrough, Cleveland -
Salary: Up to £18,000 per annum
Posted: Yesterday

Service Desk Analyst - 1st Line Support - ITIL - Southampton

The UK's leading engineering support services organisation is recruiting for Service Desk Analysts to join their 24/7/365 shift team based in Botley. The Service Desk Analysts will provide 1st line support and excellent customer service across a range of UK based and international customers. The ideal candidate...
Southampton, Hampshire -
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: 3 days ago

IT Helpdesk Analyst (1st Line Support) - Central London

Supporting over 1000 users across multiple sites, you will be working with the latest IT technologies and provide effective 1st line helpdesk support in a Windows based environment... To be suitable for this Helpdesk Analyst role you will need to have previous experience of providing 1st line telephone and remote...
City, London -
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 9 hours ago