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Service Desk Analyst/1st Line Support

Good interpersonal and influencing skills (consensus building, conflict resolution, etc) *Significant experience of working in a Service Desk and Incident Management environment... *Good people management skills... *Take action as required for major / sensitive incidents (Hierarchical escalation) *Assisting with the production of metrics and KPIs in relation to incident management and...
Ripon, North Yorkshire -
Global Technology Solutions Ltd
Salary: £16000 - £18000 per annum
Posted: 4 days ago