1 to 25 of 158 Change Management Jobs in Berkshire

agenda. Build a legacy of innovation by implementing transformative projects that redefine how we operate and deliver value to our customers. Manage Transformation Programs: Oversee the day to day management of large-scale digital transformation programs, ensuring they are delivered on time, within scope, and budget, while maintaining a focus on quality and stakeholder satisfaction. Engage with Senior Leadership … strategic insights and implementation guidance to influence decision-making processes and garner support for transformation initiatives. Orchestrate Transformation Efforts: Coordinate various aspects of transformation programs, including technology implementation and change management, to ensure seamless integration and adoption across the organization, fostering a culture of innovation and adaptability. Leadership: Demonstrate strong leadership skills in inspiring and managing cross-functional … consulting businesses globally. Bridge the gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Adaptability and Problem-Solving: Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach to problem-solving to overcome challenges and More ❯

Hybrid (3 days/week in-office) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a vital role in not only supporting service operations but also shaping how they improve over time. … and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices Requirements 2–3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated … experience improving IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholder management skills Familiarity with Lean, or Six Sigma methodologies (certification a bonus, but not required) If you’re a self More ❯

relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all change management processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯

and respect for diversity. - Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the Internet, with the ability to quickly learn and use new software and information management tools. - Fluent professional English (spoken and written, CEFR C1+) Desirable Skills Set - - Thorough understanding of network security technologies (Check Point, Palo Alto, Cisco ASA, Fortinet) - Proficient in AWS and … to the delivery of network security services (Firewall up-to layer7, Intrusion Prevention System, DDoS prevention). (e) Act as technical focal point for ITIL incident/problem/change management processes. (f) Provide monthly reports on Key Performance Indicators using standard reporting tools. (g) Actively contribute to improve accuracy and completeness of existing tier-1 and tier More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: IT&D Senior Change & Capability Manager (6 month FTC) City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the … our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role We are seeking a Senior Change & Capability Manager for IT&D to cover maternity leave. This role is crucial for driving the strategy and execution of Organisational Change Management (OCM) and capability building … needs analysis and partner with leaders to build L&D offerings. Lead OCM approach and plan for Project Garden impact on IT&D. Set up coalition of IT&D change champions. Collaborate with key stakeholder groups to uplift OCM capability. The experience we're looking for Experience in developing and delivering learning and development programs globally. Proven experience in More ❯

a critical role in managing capacity demand and supply, driving overall outcomes, embedding new ways of working and instilling good practice delivery management. This role requires strong strategic planning, change management, and communication skills, including a strong focus on customer and colleague experience. What You'll Get People are at the heart of what we do here, so … quality. Oversee evaluation of technology investments, budgets tracking, monitoring initiatives/portfolio health, driving visibility, validating viability based on constraints (resources, capacity, budget) and implementing strategies. Lead the delivery management discipline, owning the provision of programme, project and business analyst resourcing Develop and execute comprehensive technology transformation strategies, including change management plans, to drive successful organisational change. … process, sequencing and tracking roadmap progress towards outcomes and reporting on progress, driving consistency in ways of working in the process Prepare and present regular performance reports to senior management, stakeholders, and technology teams, providing insights, trends, and recommendations optimisation. Own the Strategy to Portfolio demand process and actively manage complex demand, dependencies between initiatives and deliver roadmaps, coordinating More ❯

/SCM, reporting, planning, and budgeting. Key Responsibilities: Assure the delivery of high quality application support and maintenance services to Mastek’s customers by: Taking personal accountability for service management and demonstrating clear leadership and strategic direction to the Exec Sponsor. Being a visible, engaged and active leader who creates an open and honest culture. Directing service operations to … provide a high-quality service that is tailored to the needs of the customer (e.g. Event, Incident, Problem, Knowledge, Change Management etc.). Working with internal, customer and third-party stakeholders to build relationships and enhance business value provided through IT Services. Providing a clear view of service health through effective reporting of SLAs & KPIs. Setting the vision … to customer escalations. Providing Thought Leadership to explore opportunities that will mature our service offering, provide added value to our customers, and establish long-term partnerships. Working with Service Management & Leadership peers across Mastek to: Disseminate the business vision, progress & pertinent actions across internal teams. Constructively challenge and contribute to new initiatives. Enhance our service offerings by providing a More ❯

/SCM, reporting, planning, and budgeting. Key Responsibilities: Assure the delivery of high quality application support and maintenance services to Mastek’s customers by: Taking personal accountability for service management and demonstrating clear leadership and strategic direction to the Exec Sponsor. Being a visible, engaged and active leader who creates an open and honest culture. Directing service operations to … provide a high-quality service that is tailored to the needs of the customer (e.g. Event, Incident, Problem, Knowledge, Change Management etc.). Working with internal, customer and third-party stakeholders to build relationships and enhance business value provided through IT Services. Providing a clear view of service health through effective reporting of SLAs & KPIs. Setting the vision … to customer escalations. Providing Thought Leadership to explore opportunities that will mature our service offering, provide added value to our customers, and establish long-term partnerships. Working with Service Management & Leadership peers across Mastek to: Disseminate the business vision, progress & pertinent actions across internal teams. Constructively challenge and contribute to new initiatives. Enhance our service offerings by providing a More ❯

/SCM, reporting, planning, and budgeting. Key Responsibilities: Assure the delivery of high quality application support and maintenance services to Mastek’s customers by: Taking personal accountability for service management and demonstrating clear leadership and strategic direction to the Exec Sponsor. Being a visible, engaged and active leader who creates an open and honest culture. Directing service operations to … provide a high-quality service that is tailored to the needs of the customer (e.g. Event, Incident, Problem, Knowledge, Change Management etc.). Working with internal, customer and third-party stakeholders to build relationships and enhance business value provided through IT Services. Providing a clear view of service health through effective reporting of SLAs & KPIs. Setting the vision … to customer escalations. Providing Thought Leadership to explore opportunities that will mature our service offering, provide added value to our customers, and establish long-term partnerships. Working with Service Management & Leadership peers across Mastek to: Disseminate the business vision, progress & pertinent actions across internal teams. Constructively challenge and contribute to new initiatives. Enhance our service offerings by providing a More ❯

Schedule: Full time Remote: Yes Job Description: Our Company Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We are a climate change innovator, partnering with cities, governments and companies to cut carbon. We are working to connect solutions with the help of Hitachi’s Green Energy and Mobility both physically and … and other organizations as needed. Essential Duties and Responsibilities: Consult with Business stakeholders and Mobility stakeholders/users to determine business requirements, functional requirements, Mobility system needs and business change-management impacts. Support the design and development of Mobility systems to meet Hitachi Group Global Mobility strategy and Group Companies business goals Identify and specify inputs and format … of Business practices to achieve business strategy, ensure employee value proposition, and reflect Company strategies and values. Identify risks and provide input into mitigations and action planning. Ensure Risk Management protocols are incorporated into System operation procedures to guarantee business continuity at all times. Manage relationships with internal stakeholders and external Global Mobility Vendors to ensure adequate system configuration More ❯

Agile Delivery Manager to provide delivery leadership and agile expertise to 2-3 matrix managed teams (14 to 21 people). Both fulfilling scrum master duties and wider project management activity. Ensure the many epics planned for 2025 are not only done but completed to a high standard that delights our customers. The day to day: Lead sprint planning … and help mature their capabilities. Manage and coordinate dependencies between different project streams. Complete a minimum of 15 hours of continuous professional development annually. Escalate complex issues to senior management when required. Work closely with all business areas including Product, Technology, Operations, Finance, and Strategy to ensure alignment and successful project delivery Collaborate with leadership to develop and delivery … strategies and organizational agile capabilities Keep senior management informed about project, risks, and key milestones. Work closely with all business areas including Underwriting, Accounts, Operations, Finance, Compliance and Claims to ensure that system delivery is in line with group policy and processes Engage with external partners and vendors to manage project interfaces and dependencies About you: Agile certification (e.g. More ❯

a service-oriented mindset, supporting end-user devices, infrastructure, and enterprise platforms such as Microsoft 365, Entra ID, and Dynamics 365. Responsibilities include onboarding/offboarding, device and access management, and administration of collaboration tools like Teams and SharePoint. The successful candidate will manage service desk requests, identify recurring issues, and contribute to continuous improvement through collaboration with colleagues … and second-line technical support via service desk, phone, and in-person for hardware, software, applications, and digital services. Support external users of RSSB’s applications, assisting with account management and troubleshooting. Support Microsoft 365 services, including Outlook, Teams, SharePoint, and OneDrive, ensuring prompt issue resolution. Administer user accounts, permissions, and security groups across Entra ID, Microsoft 365, and … AV setups and live-streaming tools. Manage corporate devices using Microsoft Intune or similar MDM solutions. Handle onboarding/offboarding, including device setup and user provisioning. Support asset lifecycle management and ensure device security and compliance. Identify trends in incidents and suggest permanent solutions. Maintain accurate records of incidents, requests, and changes, escalating issues as needed. Build relationships with More ❯

use of technology to achieve business goals. Key Responsibilities: Strategic Alignment: Work closely with business leaders to understand their goals and challenges, ensuring IT strategies support business objectives. Relationship Management: Build and maintain strong relationships with key stakeholders across the organisation. Project Management: Oversee IT projects from inception to completion for the business unit, ensuring they meet business … Service Delivery: Ensure IT services are delivered effectively and efficiently, meeting the needs of the business. Innovation: Identify opportunities for technological innovation that can drive business growth and efficiency. Change Management: Support the business in managing the impact of new technologies and processes. Performance Monitoring: Track and report on the performance of IT services and projects, ensuring continuous … e.g., ITIL, PMP) are a plus, or equivalent experience. Experience: Proven experience with a strong understanding of both IT and business operations. Experience of ERP (SAP ECC6) and Warehouse Management Solutions (SAP WM) in a logistics environment. ERP implementation. Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Analytical More ❯

specific business needs. Develop and maintain documentation, training materials, and knowledge base for S/4HANA. Monitor and optimize S/4HANA adoption in the organization, define and execute change management strategies Stay current with the latest S/4HANA releases, features, and best practices. Provide technical guidance and mentorship to other SAP team members. Participate in project … planning, risk management, and issue resolution. Required Skills and Experience: 20+ years of experience in SAP ECC & S/4HANA, with a strong Manufacturing & Supply Chain domain experience Extensive experience with S/4HANA upgrades, implementations, and rollouts. Deep understanding of SAP S/4HANA architecture, modules, and functionalities. Proven experience leading and managing S/4HANA projects. Strong … communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules - Primary: FICO, SD. Secondary: MM & PPQM, MII. Desired Skills More ❯

initiatives to automate infrastructure, enhance system observability, and drive the transformation of our IT operations. What are we looking for? Bachelor’s degree in Information Technology, Computer Science, Business Management, or a related field 7+ years of experience in IT departments or a relevant field 3+ years in a leadership, SRE, DevOps, or systems engineering role. A seasoned professional … understanding of Site Reliability Engineering (SRE) principles, DevOps best practices, and cutting-edge technologies. Strong analytical, interpersonal, and organizational skills with a proven track record in issue and problem management in a multicultural and global environment. Proficiency with cloud platforms and experience in configuration management, scripting, and monitoring and observability tools. Understanding of business processes, change management, and ITSM processes, including service level management and reporting. Excellent communication skills and the ability to work collaboratively with cross-functional teams. What will be your key responsibilities? Systems Reliability Engineering Senior Lead is to ensure that the technology stack being deployed and its ability to be supported accordingly with the business requirements, the focus is in the More ❯

and delivering training for super users and end users. Stakeholder Engagement: Collaborate with key business partners to shape solutions, secure buy-in, and align delivery with operational goals. Risk Management: Identify and mitigate technical and business risks early in the project lifecycle. Governance & Assurance: Ensure compliance with architecture, security, and business continuity standards. Vendor & Partner Collaboration: Work closely with … and delivery teams to ensure value realization. Continuous Improvement: Use feedback and performance metrics to refine solution designs and implementation approaches. What You ll Bring Strong communication and stakeholder management capabilities A proven track record aligning complex technical solutions with clear business outcomes Demonstrated experience in leading large-scale software implementations Deep understanding of business processes and change management Collaborative mindset with experience working in cross-functional teams You will have the following qualifications & experience: Bachelor s or master s degree in business, Computer Science, Information Systems, or related field Relevant experience in solution architecture or software implementation preferably within engineering or a related sector Familiarity with Deltek Costpoint is highly desirable Certifications in Agile, PRINCE2 More ❯

to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary The Senior Director of Service Management and Controls is a senior leadership position within Equinix's Operations Excellence organization. This role is responsible for driving service monitoring, controls engineering, operational telemetry, and customer service management … monitoring systems, aligning with customer uptime expectations Oversee the identification of deficiencies in control systems and collaborate with cross-functional engineering teams to identify and execute improvement opportunities Service Management Orientation Develop and maintain a global service management platform to ensure consistent, high-quality support for facility operations, the Equinix Operations Center (EOC), and customer-facing incident response … and systems for incident detection, escalation, and communication, ensuring rapid resolution and transparent updates to stakeholders via ITSM tools (e.g., ServiceNow) Own the evolution of Equinix's Customer Service Management platform and Customer Service Portal Create AI-driven Incident Automation and Predictive maintenance toreduce incidents asproactively as possible through automation and learning Drive cross-functional collaboration between facilities, network More ❯

Engagement: Build strong relationships across all levels; understand business needs; align IT strategy and solutions with company goals, compliance (GxP), and innovation opportunities. SAP S/4HANA Implementation & Project Management: Lead requirement gathering, support configuration/testing, bridge business and technical teams; manage project timelines and drive adoption of new systems. Technical Support & Process Improvement: Provide timely IT support … issues, identify and implement technological improvements including automation and AI to boost productivity. Compliance & Governance: Ensure all IT activities comply with relevant legislation, regulatory requirements, and internal policies. Collaboration & Change Management: Work closely with technology teams and business stakeholders to design, validate, and implement solutions; lead change management to maximize adoption and minimize disruption. Vendor & Innovation … Management: Manage vendor relationships and contracts; promote innovation by presenting new ideas and supporting technology-driven business growth. Personal Specifications (Skills required to perform the job) Proven experience as an IT Business Partner or similar role, preferably in a regulated industry. Broad IT technical understanding with troubleshooting skills. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. More ❯

+ up to 5% bonus Clearance: Must hold active SC clearance at the point of starting Are you an experienced IT leader ready to take on a people-first management role in a fast-paced, customer-focused environment? This is a fantastic opportunity to lead a team of 11 skilled professionals ranging from junior support engineers to senior network … closely with software support and delivery teams during deployments Creating and maintaining documentation for processes, workflows, and performance tracking Contributing to recruitment activities and team structure planning Participating in Change Management and acting as a member of the Change Advisory Board (CAB) Monitoring KPIs and SLAs to ensure service desk efficiency What You Need: Demonstrable experience in … performance management and team leadership (ideally 5+ direct reports) Strong understanding of IT infrastructure, especially within the Microsoft/Windows stack (Windows OS, Windows Server, Exchange, AD, VMware) Familiarity with networking concepts and hardware (Cisco and/or Juniper) Comfortable working alongside software delivery teams during deployments Able to produce, analyze, and present team performance reports Highly organised, detail More ❯

Reading, UK (Hybrid) you will be accountable for all employee lifecycle tasks, as well as supporting the wider team on projects, transformation, employee relation issues, family friendly process, absence management, policies, governance and systems, as well as delivering training initiatives to employees and line managers. About The Job As a People Adviser base in Reading, UK (Hybrid) you will … be accountable for all employee lifecycle tasks, as well as supporting the wider team on projects, transformation, employee relation issues, family friendly process, absence management, policies, governance and systems, as well as delivering training initiatives to employees and line managers. Acting as the first point of contact from colleagues, managers, and external parties, you will deliver high quality outcomes … ensuring an effective and customer focused HR Advisory service whilst being pragmatic in people solutions which achieve operational objectives. What will you do?: Creating and delivering people management training as required to ensure a consistent level of skill in people related matters. Provide global support and advice on TUPE, Family Friendly, Performance management, Absence Management, strategic change More ❯

SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update processes and instructions for the team. Design and implement automation workflows to streamline incident management, request fulfillment, and repetitive tasks using ITSM tools such as Microsoft Service Center Service Manager. Manage service management, performance/people management, communication, and recruitment activities. Manage … incidents to resolution in collaboration with third parties, keeping records updated according to agreed work instructions. Escalate when necessary. Support and participate in all Change Management Activities, updating changes upon completion. Participate as a member of the Change Advisory Board (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated More ❯

and reporting. Serve as the key escalation point for internal stakeholders and external clients, including executive sponsors and regulatory contacts. Lead stakeholder engagement at all levels, ensuring transparent communication, change management, and alignment across business and technical teams. Coordinate and oversee the work of multiple project managers, and third-party contributors to ensure cohesion across deliverables. Maintain tight … control of programme scope and oversee the evaluation and approval of change requests, ensuring they align with strategic objectives and do not compromise delivery. Actively mentor, coach, and support the development of project managers within the team, fostering a culture of project management excellence, continuous learning and professional growth. Ensure a consistent approach to project and programme delivery … pharmacovigilance standards (e.g., GVP, FDA, EMA) and data privacy laws (e.g., GDPR). Essential Experience and Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, Project Management, or a related field. 12+ years of experience in client facing project and programme management delivering software solutions to pharmaceutical or life sciences clients. Excellent leadership, strategic thinking More ❯

and reporting. Serve as the key escalation point for internal stakeholders and external clients, including executive sponsors and regulatory contacts. Lead stakeholder engagement at all levels, ensuring transparent communication, change management, and alignment across business and technical teams. Coordinate and oversee the work of multiple project managers, and third-party contributors to ensure cohesion across deliverables. Maintain tight … control of programme scope and oversee the evaluation and approval of change requests, ensuring they align with strategic objectives and do not compromise delivery. Actively mentor, coach, and support the development of project managers within the team, fostering a culture of project management excellence, continuous learning and professional growth. Ensure a consistent approach to project and programme delivery … pharmacovigilance standards (e.g., GVP, FDA, EMA) and data privacy laws (e.g., GDPR). Essential Experience and Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, Project Management, or a related field. 12+ years of experience in client facing project and programme management delivering software solutions to pharmaceutical or life sciences clients. Excellent leadership, strategic thinking More ❯

and to play a pivotal role in reviewing our HR technology platform. The successful candidate will be responsible for identifying and rolling out improvements, overseeing the delivery of regular management reporting requirements and working with HR colleagues to ensure data is accurate. Working as part of the HR function, you will manage a team of 2 HRIS Analysts and … oversee the day to day management of our current HRIS platform, SelectHR and reviewing our HR technology needs for the future. You will be responsible for ensuring SelectHR remains supported, focusing on system builds, applying patches/releases, data flows, security, reporting and analytics. This role combines your technical excellence, HRIS system and business knowledge, helping to ensure our … and signed off by the relevant business teams Manage all SelectHR environments ensuring Test/UAT environments are regularly refreshed Manage and coordinate global and regional systems projects, leading change management and training activities as necessary Allocate HRIS resources to plan and manage high intensity annual processes, such as appraisals and salary reviews Monitor and enhance service delivery More ❯

Job Role: Business Change Lead - Tax Projects Location: Hybrid (Windsor office) Contract: 5 months (until end of 2025) Day Rate: £400 per day (Umbrella, Inside IR35) Are you ready to take your career to the next level in the energy sector? Our client is seeking a dynamic Group Tax Business Change Lead to join their team on a … fixed-term contract for 5 months. If you have a passion for tax technology and business change, this is your chance to shine! Key Responsibilities: As the Group Tax Business Change Lead, you'll be at the forefront of exciting initiatives. Your responsibilities will include: Tax Technology Implementation: Lead and support the implementation of innovative tax technology tools … to ensure that tax objectives are met. Change Management: Oversee business change aspects, including testing, communication, training, and policy updates through various mini projects across teams. Internal Tax Projects: Spearhead internal projects and changes, enhancing the tax risk and control framework, and driving automation and optimisation efforts. Documentation Excellence: Deliver top-notch documentation and training materials, ensuring More ❯