Birmingham, England, United Kingdom Hybrid / WFH Options
Elevate
Our customer, a global law firm is looking for an experienced ClientOnboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The ClientOnboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a ClientOnboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the ClientOnboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »
skills are most important to us. We are specifically looking for individuals who want a career and not just a job. Key Responsibilities 1) ClientOnboarding: Ensuring timely onboarding of clients across our platforms whilst working on multiple onboardings in tandem. 2) Client Communication … provide updates, gather feedback, and address any concerns or questions they may have. 3) Project Ownership from Initiation to Completion -Taking complete ownership of clientonboarding projects from initiation to completion and ensuring all tasks are executed to agreed project timelines and quality standards. 4) Data Issues … Resolutions - Reviewing the client’s provided data using internal software to identify anomalies and missing information. Working with the client to resolve data issues that may block the client's onboarding. Understanding the functionality of our internal systems and identifying how these functions may aid in the more »
Role: Analyst OR Associate - Investor Client Relations (Private Equity) Location: Birmingham City (UK) About Capital Dynamics: Capital Dynamics is an independent global asset management firm focusing on private assets, including clean energy, private equity (primaries, secondaries and co-investments) and private credit. Established in 1988, the Firm has extensive … knowledge and experience developing solutions tailored to meet the exacting needs of a diverse and global client base of institutional and private wealth investors. Capital Dynamics oversees more than USD 14 billion in assets under management and advisement and employs approximately 150 professionals globally across 12 offices in Europe … from PRI across all categories and investment strategies, as well as achieving strong results in GRESB benchmarking for its clean energy strategy. Department Overview: Client Relations: The main role Client Relations plays within the organization is in its support of the firm’s 1,500+ global investors. Clientmore »
Chelmsford, England, United Kingdom Hybrid / WFH Options
Giant Screening
Our proprietary software combined with our award-winning support services is what sets us apart and everything we do has a focus on the client experience. We have a proven track record of enhancing operational efficiency and reducing costs for our clients, whilst helping them avoid risk and remain … addressing any needs/concerns. Leading service review sessions, documenting and taking actions and next steps. Enhancing & maintaining stakeholder connections whilst measuring success through client satisfaction, delivery quality & financial performance. Take ownership of client satisfaction Guiding new clientonboarding, actively contributing to achieving project milestones more »
North West London, London, United Kingdom Hybrid / WFH Options
Ten2Two Ltd
Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customeronboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customeronboarding experience, improving activation … successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customeronboarding and sign-up completion rates. You will initially sit within the marketing team, but will work closely with UX, customer success, platform ops … so the role may become permanent and the hours have the potential to increase. Responsibilities: Develop and implement the overall CRM strategy for customeronboarding, including communication plans, personalised messaging and targeted campaigns, to optimise sign-up completion rates, activation fee payments and reduce drop-offs. Utilise CRM more »
ensure ADP’s compliance with applicable AML laws and regulations. Manage day to day operational functions of Compliance team – namely supporting Sales with onboarding new clients, daily sanctions screening reviews, transaction monitoring reviews, periodic reviews, reviewing and preparing Suspicious Activity Reports for review by the MLRO. Support the more »
re also open to considering around 30 hours per week. Key Responsibilities: Provide administrative support using Microsoft Office 365, Clio, and other systems. Handle client inquiries with compassion and efficiency. Assist with basic financial tasks and clientonboarding processes. Manage diary, appointments, and office tasks. Ensure more »
Linlithgow, Scotland, United Kingdom Hybrid / WFH Options
RMK Talent Solutions - 0131 220 9041
Position: Client Service Executive (hybrid) If you are passionate about exceptional client service and have an eye for detail, then we would like to hear from you. Due to our continued success, we are growing our team and seek a talented client support executive whose primary responsibility … is taking charge on all existing client communication and administration as well as managing any new client enquiries/sales enquires as they arise. About Mi Crow Mi Crow is a leading, innovative provider of 3-minute online training videos that cover a wide range of topics including … are IT Companies/IT Support Companies. Job Purpose Having established ourselves in the professional education market, this role will take primary responsibility for client communication and support, whilst managing any new incoming client and sales enquiries as they arise. Job Role Communicate with customers via email and more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Arthur Wood Recruitment Ltd
Acting as a point of contact through the deployment, coordinating with internal teams to ensure a smooth project roll out and a positive customeronboarding experience, Working with internal departments to promote cross selling across product portfolio wherever possible (business mobile, telephony, connectivity), Managing accounts to keep in more »
growing Tech startup based in Manchester. They are creating the latest AI/ML/Bot technology products across Public and Private sectors, onboarding new clients all the time! This is a chance to join a business where you will be a valued key part of the team more »
growing Tech startup based in Manchester. They are creating the latest AI/ML/Bot technology products across Public and Private sectors, onboarding new clients all the time! This is a chance to join a business where you will be a valued key part of the team more »
Client Administrator If you are an efficient and highly organised administrator with a background in professional services or something similar then this could be a new exciting role for you! My client is a multi-award winning, professional services company who specialise in providing pro-active and practical … solutions throughout the region. They are a friendly, yet dynamic business who are seeking an experienced Client Care Administrator to join their friendly and welcoming team in Taunton. This is a full time, Monday Friday permanent position with a salary up to £26,000 depending on experience. Please note … that due to the nature of this role you will be office based in Taunton. The purpose of the Client Administrator role is to support the professional services team with administrative and client care services to ensure the highest standard of service is provided. The main duties for more »
South East London, London, United Kingdom Hybrid / WFH Options
Global Interactive Marketing On-Line Ltd
and Customer Review teams to ensure escalated cases are handled accordingly and within a timely manner. Ensuring there are no delays in the onboarding of new customers. Assisting with improvements in the overall customer journey. Using data and reports to help spot trends and limit potentially harmful behaviour. more »
Computacenter, Hatfield Avenue, Hatfield, Hertfordshire, England
COMPUTACENTER (UK) LIMITED
customer services, proactive resource planning, Service Level and Contractual alignment plans, as well as a host of other initiatives that will emerge with onboarding of new customers. Therefore, you will: Assist the Head of Pre-Sales and International Projects and wider team with requirements gathering, transition preparation, and more »
Account Manager, Senior Account Manager, COR5593 We seek an Account Manager to join our client based in East London. Are you an Account Manager looking for a new challenge? Looking to work in a pivotal role as an Account Manager in a stable, progressive organisation? This is a role … not to be missed! Our Client We're delighted to represent a global client within the Scientific sector. Their product suite is used across the world by all the leading companies. Within their space, they enjoy global recognition for quality and comes with a long history of success. … ll act as a global liaison, providing pre-and post-sales support, identifying new business opportunities, and contributing to the inbound sales process for client onboarding. The Account Manager is the face of the brand to important, established (and new) customers. What We Need The ideal Account Manager will more »
Swindon, England, United Kingdom Hybrid / WFH Options
Taleo BE
the consumer segment Datacenter Technical sales engineer Operating as an engineer within a private cloud computing datacentre, with day-to-day tasks including: Onboarding and supporting hosted customers testing Intel technologies Building and deployment of servers with bespoke hardware, software & networking specifications Supporting workloads including high performance compute more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Lucera Financial Infrastructures
people with: A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and clientonboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments more »
Operations. This could mean you’re: Supporting our clients counter financial crime by carrying out due diligence and helping clients comply with Know Your Client and Anti Money Laundering regulations; or You could be supporting our clients deal with complicated claims resulting from unexpected events or crisis, or supporting … their customers with historic mis-selling issues (like unsuitable investment advice, for example); or You could find yourself supporting other PwC teams implementing various clientonboarding, risk and compliance processes so we’re keeping our business and our clients safe. Regardless of your role, you’ll enjoy … from school or as a graduate. Programme Our School and College Leaver programmes are designed to help you develop your business skills through real client work, while studying towards qualifications that will give you a head start in your career. You’ll earn a competitive salary and receive coaching more »
SLAs. * Facilitate training initiatives for yourself and the team, collaborating with other management members for comprehensive development. * Ensure thorough documentation and auditing of new clientonboarding processes. * Manage procurement of software, tools, and equipment within budgetary constraints for the technical teams. * Conduct annual performance appraisals for all … of technical support staff management, including recruitment, disciplinary actions, and performance targets in collaboration with HR and the Managing Director. * Support Account Managers in client reviews, leveraging technical insights to enhance customer relationships. Requirements: * Preferably MCP certified or holds an equivalent current Microsoft qualification. * Possession of a valid UK more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Pension, Parking and 28 days holiday
phone or on site. Interact and coordinate with different teams to get issues resolved as a priority Provide concierge level support throughout the customeronboarding process Manage multiple ongoing issues simultaneously Effectively communicate orally and in writing within the team, the wider organisation, and customers. Willingness to respond more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
ClearCourse
consist of? Create and successfully close new business sales opportunities to deliver against a sales target Collaborate with other teams to support successful customeronboarding web development, payments set up etc. Provide the highest level of Customer service through the sales process Track and report on your own more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Zellis
Market-facing involvement with key clients; specifically to participate in selling and closing major engagement bids and initiatives in with a focus on onboarding new customers to Zellis. Identifying and pulling together the right project team with the right mix of skills for each engagement, and on occasion more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
HID
within HID Global, offers a broad range of biometric technologies that benefit any transaction requiring irrefutable proof of identity — such as access control, customeronboarding, fraud prevention, loss prevention, time and attendance, forensic investigation, background checks, border security and government benefit issuance. We provide peace of mind to more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
Focusrite
Permanent, Full time The Role: As the Focusrite Content Creator, you'll be responsible for delivering video content for our social media, ads, customeronboarding, and more. In addition, you'll create other creative media such as graphics, editorial, and photography. As a passionate music maker yourself, you more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Yusen logistics
term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »