City of London, London, United Kingdom Hybrid/Remote Options
Albany Beck
Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & ContinuousImprovement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuousimprovement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & ContinuousImprovement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuousimprovement through regular feedback loops and process performance reviews. More ❯
Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & ContinuousImprovement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuousimprovement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & ContinuousImprovement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuousimprovement through regular feedback loops and process performance reviews. More ❯
and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuousimprovement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. ContinuousImprovement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuousimprovement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯
and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuousimprovement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. ContinuousImprovement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuousimprovement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯
Greater London, England, United Kingdom Hybrid/Remote Options
Xcede
maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuousimprovement, and customer-centricity. The position involves financial and operational oversight of all service management and operations teams, ensuring transparent service delivery with high availability standards and … Management & Operations Excellence Implementing vision and strategy for service management and operations excellence across the organisation Incident and problem management oversight, ensuring rapid service restoration, root cause analysis, and continuous service improvement Change and release management coordination to minimise service disruptions while enabling fast, safe deployments Service level management, including SLA/SLO definition, monitoring, and reporting … to stakeholders Operational risk management across all managed services to protect business operations and customer experience Driving operational excellence through standardised processes, automation, and continuousimprovement initiatives Service portfolio management, including service ownership, lifecycle management, and dependency mapping Aligning service operations to meet evolving business needs and strategic objectives Building, monitoring and reporting key service performance indicators More ❯
You'll implement performant, accessible React frontends and reliable Go services and APIs. You'll work closely with cross-functional teams to deliver high-quality, efficient solutions while championing continuousimprovement in our software engineering lifecycle. Here's what you'll be responsible for: Technical Ownership Contribute to solutions design for medium to high complexity problems, adhering … scalable code) on both frontend and backend Troubleshoot and fix issues with quality pull requests that pass tests Ensure adherence to software engineering processes to avoid technical debt Adopt continuousimprovement in engineering practices (CI/CD, testing, automation) Practice Test-Driven Development (TDD) where it adds clear value to ensure robust, well-tested code Mentorship & Team … testing, code reviews, design documentation) Experience in applying SOLID principles and Test-Driven Development methodologies Professional Qualities Very organized with exceptional attention to detail Strong communication skills Passion for continuousimprovement in software delivery lifecycle Experience influencing product strategies through technical knowledge Collaborative, ownership mindset in a fully remote environment Security-first software development mindset Comfort with More ❯
awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuousimprovement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuousimprovement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuousimprovement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯
City of London, London, United Kingdom Hybrid/Remote Options
MFK Recruitment
awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuousimprovement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuousimprovement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuousimprovement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuousimprovement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuousimprovement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuousimprovement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯
and are configured using a mixture of cloud-based infrastructure and bare metal systems by a team responsible for release automation and configuration management. The test environments support a continuous release schedule across multiple groups. Platforms supported include Java, .NET, and a number of dynamic languages all running on applications servers integrated with several relational databases running Oracle, and … Present regular environment performance, availability, and risk reports to senior leadership team and steering boards. Resolve cross-project conflicts for limited environment resources with clear prioritisation and governance. Innovation & ContinuousImprovement Drive continuousimprovement initiatives to reduce downtime, lower operational cost, and increase test efficiency. Introduce best practices for environment lifecycle management, aligned with More ❯
the design, development, and deployment of high-quality software solutions. This role involves leading a team of engineers on high-profile projects, ensuring best practices are followed, and driving continuousimprovement in software development processes. You will collaborate closely with cross-functional teams, including product management and UX/UI, to ensure that our software solutions meet … Collaborate with product managers, UX/UI teams, and other departments such as DevOps, QA, and IT to translate business requirements into technical specifications and ensure smooth delivery. Drive continuousimprovement initiatives to optimise performance, reliability, and security in software applications. Conduct regular code reviews and ensure that feedback is constructive and promotes learning within the team. … leadership, coaching, and mentoring to your team Promote knowledge sharing and adoption of good practice Uphold best practices in areas such as Infrastructure as Code (IAC), security, testing, and continuous delivery pipelines. Flexibility to transition between programming languages with a clear understanding of their suitability for different tasks Essential Extensive experience in full-stack software engineering, including design, development More ❯
Europe. This is an architectural engineering role that is critical in defining and optimizing the expansion strategy for our facilities. The principal responsibilities include developing preliminary designs, supporting the continuous enhancement of reference designs, and leading engineering procurement and design activities. The candidate will ensure cost-effective scalability and integrate standardized modular designs into new data center developments. You … space utilization, energy efficiency, and scalability for retail, AI, and cloud workloads. Coordinate with energy and sustainability teams to incorporate energy procurement forecasts, heat recovery, and sector coupling solutions. ContinuousImprovement & Reporting Drive continuousimprovement and automation in the master planning process using 3D modeling and standardized design tools. Present masterplans to leadership, commercial More ❯
Europe. This is an architectural engineering role that is critical in defining and optimizing the expansion strategy for our facilities. The principal responsibilities include developing preliminary designs, supporting the continuous enhancement of reference designs, and leading engineering procurement and design activities. The candidate will ensure cost-effective scalability and integrate standardized modular designs into new data center developments. You … space utilization, energy efficiency, and scalability for retail, AI, and cloud workloads. Coordinate with energy and sustainability teams to incorporate energy procurement forecasts, heat recovery, and sector coupling solutions. ContinuousImprovement & Reporting Drive continuousimprovement and automation in the master planning process using 3D modeling and standardized design tools. Present masterplans to leadership, commercial More ❯
line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people … develop PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuousimprovement within the team. Process & ContinuousImprovement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. More ❯
City of London, London, United Kingdom Hybrid/Remote Options
poq
line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people … develop PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuousimprovement within the team. Process & ContinuousImprovement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. More ❯
guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuousimprovement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive ContinuousImprovement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuousimprovement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive ContinuousImprovement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯
velocity by unblocking others, streamlining workflows, and making pragmatic but responsible choices around trade-offs. Own operational rollout : Ensure features get shipped to and work reliably in production. Drive continuousimprovement : Encourage experimentation and continuousimprovement by sharing knowledge, mentoring others and contributing to team practices. This will be a great opportunity for you … to ship impactful features. Enjoy leading by example and helping the team build high-quality, maintainable systems. Thrive in an environment that values user impact and a culture of continuous learning. Care deeply about solving meaningful problems for frontline care teams. Bonus points for having: Experience working in regulated environments like health or social care. A background in scale More ❯
the organisation. As a hands-on leader, you’ll guide and mentor a team support professionals (1st and 2nd line), foster a proactive and solutions-focused culture and drive continuousimprovement across systems, processes and service standards. Key responsibilities Operational Leadership: Manage day-to-day operations of the Europe IT Helpdesk, ensuring timely, high-quality support and … escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets while upholding a consistent, high-touch support experience across all European offices. ContinuousImprovement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and More ❯
the organisation. As a hands-on leader, you’ll guide and mentor a team support professionals (1st and 2nd line), foster a proactive and solutions-focused culture and drive continuousimprovement across systems, processes and service standards. Key responsibilities Operational Leadership: Manage day-to-day operations of the Europe IT Helpdesk, ensuring timely, high-quality support and … escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets while upholding a consistent, high-touch support experience across all European offices. ContinuousImprovement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and More ❯
and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuousimprovement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock … And Breathe. We Believe In Creating a Work Environment Where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuousimprovement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock More ❯
culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You ll lead transformation through the design and continualimprovement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you ll chair the Change Advisory Board, safeguard … to maintain capability and performance. Finally, you ll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuousimprovement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of … cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuousimprovement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control More ❯
Central London, Bloomsbury Square, Greater London, United Kingdom Hybrid/Remote Options
RecruitmentRevolution.com
culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You’ll lead transformation through the design and continualimprovement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you’ll chair the Change Advisory Board, safeguard … to maintain capability and performance. Finally, you’ll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuousimprovement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of … cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuousimprovement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control More ❯
standards meet our customers requirements. • Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. • Document Audio & Video processing build procedures and contribute to the continuousimprovement of policies, processes and procedures. • Apply standard procedures to solve problems and identify appropriate resolution. • Adopt the role of Design Authority (DA) in area of Audio … to support the deployment and optimisation of Audio & Video processing technologies. • Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. • Drive collaboration, innovation and continuousimprovement within Audio & Video processing engineering. • Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians. • Act as an More ❯