1 to 25 of 965 Continuous Improvement Jobs in London

and impact are achieved by eliminating bottlenecks and waste. The Principal is dedicated to streamlining workflows, ensuring that teams work with autonomy and efficiency while fostering a culture of continuous reflection and adaptation. By considering the broader impact across teams, business units, and processes, the Principal ensures that simplification leads to amplifying results and better business outcomes. Act decisively … EBRD business teams, and external partners. They facilitate open dialogue and actively work to break down silos, ensuring that team members across different functions are aligned and focused on continuous improvement. The Principal embraces an empower over control mindset, trusting teams to own their work while providing strategic guidance to ensure alignment with broader business objectives. They focus on … optimising ways of working, minimising interdependencies and disruptions, and ensuring the team delivers continuous value. The Principal makes trade-offs transparent, ensuring stakeholders understand the impact of prioritisation decisions, which fosters trust and alignment across teams. Engineering Excellence The Principal leads in embedding delivery principles and ways of working across teams, creating an environment where engineers can thrive. They More ❯

and Onboarding: Coordinating and providing training to delivery teams and responsible for onboarding new team members to provide all the key foundations enabling exceptional delivery Demonstrate a passion for continuous improvement by proactively working with project teams to understand and suggest improvements in ways of working and processes Manage relationships amongst stakeholders by building confidence and trust … informed on change plans and ensure that they are coordinated with overall delivery plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuous improvement initiatives to enhance project outcomes Documentation and Reporting: Maintain comprehensive programme documentation, including reports, plans, and records. Provide regular updates to senior management and stakeholders Skills … plans, schedules, prioritises, and manages work effectively; delivers to multiple and challenging deadlines; organised and disciplined but able to cope with ambiguity; excellent attention to detail and quality assurance Continuous improvement: identifies opportunities for continuous improvement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯

do Strategy Definition & Delivery: Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement: Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets … obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas. Continuous Improvement & Readiness: Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination. Improve readiness and response to enterprise/catastrophic events … experience. Proven leadership managing and influencing global teams, direct, matrix and stakeholders. Strong track record in crisis management and leading responses to disruptive events. Demonstrated success driving results and continuous improvement in production Experienced with organizational transformation. Exceptional stakeholder and relationship management capabilities. Experience with financial planning and cost discipline Exceptional staff engagement and talent development skills More ❯

support contract. They ensure that business as usual activity is delivered within agreed service levels, act as a direct point of contact with key stakeholders, and, where required, drive continuous service improvement for that Customer. They will work closely with the CoreAzure Managed Services Management Team, Account Management, Shared Support capability, Contractors and Third Parties to drive … taking corrective action to remove or mitigate Flag anticipated increases or decreases of Demand with the CoreAzure Managed Services Management Team Contribute to internal discussions supporting the department-wide continuous improvement strategy Manage and monitor Customer-specific Continuous Service Improvement initiatives for designated Customers If data is available, work with the Service Improvement … practices and all relevant industry standards Understanding of Agile Methodology and Project management skills Proficient in the use of the broader Microsoft Office suite, including Project and Visio Proven continuous improvement experience from a similar role, including project management Understanding quality service standards and applicable metrics Experience of designing remediation plans to address productivity and efficiency issues More ❯

workplace, change your future Ricoh are currently recruiting for an IT Performance & Quality Manager based in London who will play a critical role in ensuring the efficiency, reliability, and continuous improvement of IT services and operations. This role will be instrumental in consistent adoption of best practices, fostering a culture of continuous improvement, defining … and we ll work for you". What you will be doing Define, track, and report on IT performance KPIs and SLAs. Analyse trends and identify areas for improvement in IT service delivery. Collaborate with IT leadership to align performance goals with business objectives. Develop and implement IT quality standards … frameworks, and best practices. Conduct regular audits and assessments of IT processes, systems, and services. Ensure compliance with internal policies and external regulations (e.g., ISO, ITIL, GDPR). Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or ITIL. Facilitate root cause analysis and corrective action planning for recurring issues. Promote a culture of quality More ❯

monthly to save for your future. Responsibilities We are seeking an experienced Scrum Master to join our team. This individual will lead cross-functional Scrum teams, ensuring effective collaboration, continuous improvement, and high-quality software delivery. Manage delivery through all assessment and phases Apply the most appropriate Agile and Lean tools and techniques (e.g. Scrum Kanban XP … Project plan Identify obstacles and help the team to overcome them Focus the team on what is most important to the delivery of products and services Encourage and facilitate continuous improvement of the delivery team Facilitate Scrum ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives Remove obstacles and impediments that hinder the team … s progress, ensuring smooth workflow and continuous improvement Foster a culture of transparency, inspection, and adaptation within the team Collaborate with product owners, stakeholders, and other Scrum Masters to ensure alignment and effective communication Required qualifications Proven experience in Agile project management and Scrum framework. Strong facilitation and coaching skills. Excellent communication and interpersonal skills. Ability to More ❯

and attitude. We now seek a Data & Resource Administrator for 12 months, to be based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is … Management Clinics to advise on new and updated processes associated with systems. Lead and contribute to lessons learnt sessions and gather feedback on system usability as part of a continuous improvement cycle. Reporting Management Work closely with key stakeholders to ensure that reporting outputs and dashboards are aligned with evolving business needs and provide meaningful, actionable insights. … the ability to liaise effectively with both technical and non-technical stakeholders. Confident in delivering training, inductions, and 1:1 coaching, with clear and engaging presentation skills. Committed to continuous improvement and enhancing user experience. Background in consulting or construction preferred. Good understanding of international working and business operations of a global consultancy Benefits RED offers a More ❯

and attitude. We now seek a Data & Resource Administrator for 12 months, to be based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuous improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is … Management Clinics to advise on new and updated processes associated with systems. Lead and contribute to lessons learnt sessions and gather feedback on system usability as part of a continuous improvement cycle. Reporting Management Work closely with key stakeholders to ensure that reporting outputs and dashboards are aligned with evolving business needs and provide meaningful, actionable insights. … the ability to liaise effectively with both technical and non-technical stakeholders. Confident in delivering training, inductions, and 1:1 coaching, with clear and engaging presentation skills. Committed to continuous improvement and enhancing user experience. Background in consulting or construction preferred. Good understanding of international working and business operations of a global consultancy Benefits RED offers a More ❯

the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Responsibilities: Lead, manage, and develop the application support team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related incidents, service requests, and problems within agreed SLAs. … teams, and third-party vendors to ensure service alignment and satisfaction. Communicate service performance, risks, and improvement plans to stakeholders regularly. Process Improvement & Governance Drive continuous improvement initiatives to enhance support processes, tools, and documentation. Ensure compliance with ITIL practices and internal governance standards. Ensure staff understand and apply all policies and procedures … bases. Stakeholder Communication Excellent communication skills with the ability to translate technical issues into business language. Strong relationship building skills with internal teams, vendors, and business stakeholders. Service Delivery & Continuous Improvement Experience in driving service improvements and optimising support processes. Ability to monitor KPIs and SLAs and take proactive steps to ensure targets are met. Change Management More ❯

and are configured using a mixture of cloud-based infrastructure and bare metal systems by a team responsible for release automation and configuration management. The test environments support a continuous release schedule across multiple groups. Platforms supported include Java, .NET, and a number of dynamic languages all running on applications servers integrated with several relational databases running Oracle, and … Present regular environment performance, availability, and risk reports to senior leadership team and steering boards. Resolve cross-project conflicts for limited environment resources with clear prioritisation and governance. Innovation & Continuous Improvement Drive continuous improvement initiatives to reduce downtime, lower operational cost, and increase test efficiency. Introduce best practices for environment lifecycle management, aligned with More ❯

fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuous improvement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of 6–7 (BI Analysts, Data Analysts, Engineers) Own SLAs … incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity Act as a key business … and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be More ❯

fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuous improvement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of 6–7 (BI Analysts, Data Analysts, Engineers) Own SLAs … incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity Act as a key business … and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be More ❯

fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuous improvement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of 6–7 (BI Analysts, Data Analysts, Engineers) Own SLAs … incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity Act as a key business … and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be More ❯

fashion retailer is hiring a Data Manager to lead their data service function. This role will own service management for their enterprise data platform, ensuring stability, cost efficiency, and continuous improvement while mentoring a team of analysts and engineers. ROLE AND RESPONSIBILITIES Manage and develop a team of 6–7 (BI Analysts, Data Analysts, Engineers) Own SLAs … incident/problem/change management, and continuous service improvement Lead platform operations: upgrades, patching, compliance, and service continuity Drive FinOps processes — monitor and optimise cloud/platform spend Collaborate with engineering leads on deployment pipelines and platform automation Shape the future of the platform as it grows in scale and complexity Act as a key business … and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be More ❯

Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuous improvement, operational efficiency, and business transformation. More ❯

Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuous improvement, operational efficiency, and business transformation. More ❯

Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuous improvement, operational efficiency, and business transformation. More ❯

Process Improvement Systems Analyst – London We are seeking a technically minded and detail-oriented Process Improvement Systems Analyst to join our Financial Services client’s Continuous Improvement team. This role combines hands-on systems administration with process improvement, offering the opportunity to work with platforms such as Jira, ServiceNow, Dynamics … across technical and non-technical teams. Desirable: Experience with workflow automation tools (e.g. Power Automate, Zapier). Familiarity with reporting/dashboarding tools such as Power BI. Interest in continuous improvement, operational efficiency, and business transformation. More ❯

Analyst will report to the Operations Manager and will assist in developing and maintaining operational controls and processes in place for running the business applications in-life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst … Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to identify trends and opportunities for both system optimisation and improvement in operational performance Continuous Improvement - Operations process optimisation Proactively identify opportunities for process improvement Define problem statements, objectives and requirements Analyse options and support in providing recommendations Drive the … delivery of small Improvement initiatives Process Documentation Documentation of training guide materials for internal procedures Support in generating and maintaining a knowledgeable Problem Solving Critically assess and collaboratively work alongside the function's operations team, managed service vendors and enterprise IT team to identify/support root cause analysis and remediation of issues, incidents and escalation. Bridge the More ❯

party affiliate portals. Multiple Delivery: Maximise the impact of successful portal launches through running multiple onboarding plans Query Management: Handle enquiries into the shared mailbox, answering or referring queries Continuous improvement: Using sources, such as the mailbox, feed continuous improvement into the project team to mitigate future queries and streamline the process for client … skills, taking initiative to deliver optimum outputs for clients, process improvements and opportunities that elevate the client experience Project support: (desirable) Experience in supporting and delivering projects and improvement initiatives Technical skills including: Microsoft suite foundation experience - ideally SharePoint, Teams, Excel, Loop Understanding of business improvement tools such process improvement beneficial More ❯

and produce accurate and meaningful management information Identify opportunities to increase productivity, reduce costs, and add value to branch/hub service delivery through data analysis, best practice, and continuous improvement Lead process improvement initiatives, with a focus on MCM/Total Mobile and supporting systems such as ME3 and MSP Ensure adherence to standard …/Total Mobile across all business areas; act as MCM 'Super User' for the region Manage contract set-up and mobilisation Produce reports to identify performance trends and improvement opportunities Line manage two members of staff Cultivate strong working relationships with clients, service users, and local communities Manage client expectations, attend meetings as required, and support business development … skills, including line management, coaching, and performance development Comfortable working in a fast-paced, multi-stakeholder environment with competing priorities A proactive, solutions-focused mindset with a commitment to continuous improvement IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Annual Mears Fun Day - a company-wide celebration of More ❯

the Role: This is a crucial role focused on driving Lawhive's journey from tech start-up to a high efficiency scale-up by improving how we work. Our Continuous Improvement Lead will be part of a new, dedicated function that sits within Operations and reports directly to the COO. You'll be hands-on in this … the business run better, smarter, and more efficiently. What You'll Do: Partner with functional leads and stakeholders to understand and map key workflows across the business Run improvement sprints focused on simplification, speed, and scale to help reduce manual work and remove bottlenecks Raise automation opportunities (with scoped … briefs) to our Tech teams Codify improvements into repeatable playbooks or lightweight SOPs for various teams Track and report on impact (e.g. time saved, errors reduced, throughput increased) Champion continuous and operational improvement across the business without slowing teams down Enable higher output and better experience for consultants and customers Requirements: 3-6 +years in operations, business More ❯

understanding the various products, across all workstreams, including but not limited to, applications, warehouses, methodologies, and reporting solutions. You will act as an internal consultant, advising on process improvements, continuous improvement and devising a 3-5 year strategy on operational excellence. The role requires someone who can work in the detail as well as take a strategic … London insurance. If you have no insurance experience, you will not be considered for the role. Role Purpose: Tackle operational issues, mitigate risks, and seek opportunities for process improvement or automation, while staying updated on technical and regulatory changes affecting both areas Oversee the sequencing of operational and IT updates within these areas, ensuring project outcomes align with … strategic objectives and the required prioritisation has been applied Help develop the newly created Product Management capability, with a focus on developing core competencies and cultivating a culture of continuous improvement' Responsibilities: Undertake a continuous review of the existing products, identifying areas for improvement, and making recommendations to provide better outcomes for the teams More ❯

Practices : Contribute to Agile ceremonies and work effectively within an Agile development team. Architecture & Code Quality : Design and maintain scalable, testable, and maintainable codebases aligned with best architectural practices. Continuous Improvement : Promote a culture of continuous learning, technical excellence, and collaboration within the team. Technical Collaboration : Partner with product managers and back-end engineers to align … and influence design direction. Agile Delivery : Comfortable working in Agile environments with fast-paced iteration. Communication : Strong communication skills, able to collaborate effectively across teams and translate complex requirements. Continuous Improvement : Commitment to clean, high-quality code and continuous technical learning. Problem-Solving : Adept at resolving UI/UX and technical challenges with scalable solutions. Ownership More ❯

ensuring the infrastructure required for our services is robust, efficient, and scalable. We're looking for someone to combine their technical expertise with strong leadership and a passion for continuous improvement and innovation. By ensuring the continuous health and efficiency of our infrastructure, you will directly contribute to Zefr's commitment to providing a consistently high … other engineers to architect secure, resilient, scalable, and cost-efficient applications and systems/pipelines in AWS and GCP. Foster and push our DevOps culture and philosophy by encouraging continuous improvement across all engineering teams. Proactively maintain the health of production environments, including monitoring application performance and resource utilization. Participate in 24/7 on-call rotation … Containerization & Orchestration: Docker, Kubernetes (experience with GKE and/or EKS expected), Helm, Kustomize Service Mesh: Istio CI/CD & Automation: CI/CD Pipelines: GitHub Actions GitOps/Continuous Delivery: Argo CD Primary Scripting/Automation Language: Python Observability & Monitoring: Monitoring & Alerting: Prometheus, Datadog, Pagerduty Telemetry Standards: OpenTelemetry Application & Data Ecosystem (Supporting): Application Languages/Frameworks: Python, FastAPI More ❯