Continual Improvement Jobs in London

Your input will also contribute to refining the Service Transition approach and processes, in order to drive continuous improvement and improve delivery... *Impact, evaluation and risk assessment of new projects from a Service perspective... Essential skills: *ITIL Foundation level accreditation (v3); *Practical knowledge and experience of Service Transition / Service introduction. *...

Service Delivery Manager with specific HR Software background is required for global organisation... This will require strong client relationship and project management experience as well as a strong understanding of, and ability to implement and manage, a software development life cycle process... * Provide value added business intelligence... * Ongoing process management...

He/she will play a key role in: 1) Full lifecycle of software development projects from documenting requirements, producing functional specification and test cases to functional & user acceptance testing. 2) Stakeholder management of engineering and business teams. 3) Vendor/Supplier management. 4) Manage projects, bug tracking and change requests covering...

Service Delivery: Effective and efficient provision of service transition services, as noted in the above scope, in line with agreed Service Level Agreement (SLAs) and Operational Level Agreement (OLAs)... Continuous Improvement: Accountable for maintaining a process framework and culture whereby opportunities for service improvements are continually identified, assessed and implemented...

Purpose of the role. The Senior Developer role is responsible for developing software solutions in line with the architectural vision and in accordance with the departmental and project standards and practises. The role will involve the development of cutting edge greenfield solutions, as well as supporting and maintaining existing solutions...

The Scrum Master / Iteration Manager / Agile Project Manager will have a track record of successfully coaching and facilitating small, cross functional scrum teams (@ 7 team members). The Scrum Master / Iteration Manager / Agile Project Manager who will be an integral part of one or two dynamic scrum teams, delivering high value...

Our IT department has a critical role in helping us continue to deliver the excellent service our customers expect. And the business analyst plays a central part as we strive for continuous improvement. In defining workable IT solutions, you'll identify our organisation's needs using methods including user stories,...

This will include owning the register, project plans, budgets and risk, progress and management reports and continuous improvement of project management / POM function... Project Office Manager (POM, PMO) will have approx 3 years experience in managing a Project Office within a consultancy, software house or supplier environment; be proficient with...

Depth of experience of IT Service Delivery environment... - Degree or equivalent qualification - ITIL Foundation Certificate or understanding - Project Management appreciation / qualification - Appropriate Sales and negotiation training Key Words: Client Manager/ Client Account Manager/ Sales / Outsourcing/ Managed services / Contract management / Workspace management / Datacenter focused / cloud / service management / relationship building / cross selling...

Avaya IPT - CM, MM, Call Centre. Mitel IPT - ICP3300, NuPoint, Contact Centre... Dialler Solutions - Aspect, Avaya. Enterprise Contact Centre Genesys, Avaya AACC... Excellent time-management, problem-prevention and problem-solving skills... Ideally educated to Degree Level. Good understanding of PRINCE or similar project management methodologies. Appreciation and understanding of ITIL.

My client is looking to hire a hands-on, front-line 1st/2nd Line Service Desk Manager, Not a theorist or an ITIL course material evangelist, but somebody who gets in there and leads from the front... Yes, ITIL qualifications in any form from Foundation upwards would be valid, but...

Our client, a large prominent global market leader has an excellent opportunity for a ERP End to End Support Model Project Lead to join their organisation on a contract basis... * Significant project management experience... * Innovation & Entrepreneurship - create systems and processes that support ongoing change and innovation, adopting new ways of...

My client is a major Fund Manager and they are looking for a Windows & Unix Service Delivery Manager talented to join their London Infrastructure division. The company is well known for being one of the best fund management brands in the world, for having an inclusive, driven culture and for...

My client is a market leading Financial Services business who is embarking on an ambitious programme of change across 2014 and beyond. I am currently looking for a Senior Business Analyst who is well versed around all of the systems development and delivery process; as well as overseeing and mentoring...

My client is a major Fund Manager and they are looking for a talented Windows & Unix Server Manager to join their London Infrastructure division. The company is well known for being one of the best fund management brands in the world, for having an inclusive, driven culture and for looking...