1 to 25 of 2,276 Continuous Improvement Jobs in London

Service Delivery Manager

Location
Greater London, England, United Kingdom
standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What You Will Do Service Governance & Contract Management Ensure services are delivered in line … Facilitate collaboration across operational, technical, and commercial teams Drive accountability and ownership across service delivery functions Promote a high-performance, collaborative culture focused on continuous improvement Continuous Improvement & Optimisation Identify and deliver service improvements, automation, and efficiency gains Maintain and track improvement ...

Business Systems & Applications Lead

Hiring Organisation
TavasTechs
Location
St Paul's, Greater London, United Kingdom
Employment Type
Contract
Contract Rate
£45000 - £55000/annum
exciting Business Systems & Applications Lead opportunity for a motivated digital professional to take ownership of key business applications, drive user adoption, and lead continuous improvement initiatives across the organisation. Working closely with stakeholders, external suppliers, and technical specialists, you will play a pivotal role in enhancing digital … release validation, and change management activities. Develop user guides, knowledge articles, training materials, and adoption resources. Identify recurring issues, recommend process improvements, and champion continuous improvement initiatives. Promote best practice in governance, data quality, information security, and GDPR-compliant working. Support the responsible adoption of emerging technologies ...

Digital Support Technician Apprentice

Hiring Organisation
BSI ASSURANCE UK LIMITED
Location
90 Long Acre, London, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£31,000 a year
value of digital workplace technologies, AI-powered productivity tools and modern ways of working. The role combines digital support, user enablement, AI adoption and continuous improvement activities. The apprentice will gain practical experience supporting Microsoft 365, Microsoft Copilot, collaboration platforms, knowledge management solutions and workplace productivity tools … productivity and AI enablement. Stakeholder & User Experience Support Gather feedback from users regarding digital workplace tools and services. Assist with surveys, adoption reporting and continuous improvement activities. Help identify common issues, trends and opportunities to improve employee experience. Work with stakeholders across business functions to understand workplace ...

Data Squad Scrum Master

Location
City of Westminster, England, United Kingdom
transformation objectives. Working closely with Data Product Owners, Engineers, Analysts, Architects and business stakeholders, you'll facilitate agile ceremonies, manage delivery dependencies and support continuous improvement across the squad. This is a collaborative, delivery-focused role requiring someone who can balance strong agile facilitation with practical problem … Building strong relationships with Product Owners, Engineers, Architects, Governance teams and business stakeholders. Supporting the adoption of agile methodologies, product-led delivery principles and continuous improvement practices. Coordinating dependencies across data platforms, architecture, governance, security and integration teams. Ensuring clear visibility of delivery progress through effective reporting ...

R&D Scientist - Synthetic Polymer Chemist

Hiring Organisation
Appcast
Location
London, UK
successful candidate will apply strong scientific expertise, experimental design, and problem-solving skills to develop high-performance materials, support manufacturing scale-up, drive continuous improvement initiatives, and contribute to the company's innovation strategy and growth objectives.What will you be doing Design, synthesise, and develop novel polymer … engineers, manufacturing teams, quality teams, and customers to develop products that meet market needs.Evaluate new raw materials, technologies, and suppliers to support innovation and continuous improvement initiatives.Support product scale-up activities, including pilot trials, process validation, and manufacturing implementation.Generate technical reports, test protocols, and development summaries ...

Program Manager

Hiring Organisation
Randstad Technologies Recruitment
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£50 - £54/hour Inside IR35 via PAYE
logistics. Unlike traditional dispatch logistics, our operations rely heavily on data-first system scaling, analytics, fleet health metrics, campaign tracking (e.g., retrofits, hardware updates), continuous improvement programs, and local regulatory alignment. Sourcing for the London market demands a deep understanding of local transport regulations, regional fleet depot … govern programs and drive stakeholder decision-making. Maintain project trackers, build automated monitoring processes, and define governance structures (mitigations, postmortems, escalation reports). Continuous Improvement: Determine program phasing and metrics that drive resource stewardship. Optimize regular checkpoints and metrics dashboards, ensuring stakeholders are aligned on the rationale ...

Lead Software Engineer - Go / Kubernetes / Python - Public Cloud Engineering

Location
City Of London, England, United Kingdom
work within an agile team and collaborate closely with partners and stakeholders to deliver coherent, scalable solutions. You will help foster a culture of continuous improvement, inclusion, and shared learning. Job Responsibilities Lead the design and implementation of platform services and infrastructure with emphasis on architecture, integration … leading‐edge technologies Mentor and coach engineers through hands‐on technical guidance Foster a team culture of diversity, opportunity, inclusion, respect, continuous improvement, and shared learning Required Qualifications, Capabilities, and Skills Formal training or certification in software engineering concepts and applied experience Hands‐on experience delivering system ...

Legal Engineer

Location
London, United Kingdom
deliver value through technology, automation, data, and AI. You will help design, configure, implement, and support legal technology solutions while driving adoption and continuous improvement across the legal function. Key Responsibilities Business Analysis & Solution Design Partner with Legal, Legal Operations, and Technology teams to understand challenges … productivity tools Low-code/no-code platforms Support innovation initiatives, pilots, proof-of-concepts, and process improvement projects. Adoption & Continuous Improvement Drive successful adoption of new technologies through training, communications, and user support. Find opportunities to streamline processes and enhance user experience. Stay informed ...

Legal Engineer

Hiring Organisation
BP Energy
Location
South West London, London, United Kingdom
Employment Type
Work From Home
deliver value through technology, automation, data, and AI. You will help design, configure, implement, and support legal technology solutions while driving adoption and continuous improvement across the legal function. Key Responsibilities Business Analysis & Solution Design Partner with Legal, Legal Operations, and Technology teams to understand challenges … productivity tools Low-code/no-code platforms Support innovation initiatives, pilots, proof-of-concepts, and process improvement projects. Adoption & Continuous Improvement Drive successful adoption of new technologies through training, communications, and user support. Find opportunities to streamline processes and enhance user experience. Stay informed ...

Agile Delivery Lead - FTC - 6 Months

Location
Greater London, England, United Kingdom
delivering successful releases of working software across mobile, web and connected TV platforms for the U VoD app. Managing risks and dependencies and driving continuous improvement, the Delivery Lead will play a key role in optimising the release schedule across platforms and suppliers to meet product goals. … with a focus on fostering team growth and wellbeing. Extensive experience in implementing streamlined delivery processes and optimising workflows, with a strong focus on continuous improvement. Working with Product Owners and Managers to align on goals and customer requirements. Can demonstrate the ability to effectively address and resolve impediments ...

Senior Oracle Fusion Reporting Consultant

Location
Greater London, England, United Kingdom
Services practice. This is an exciting opportunity for a seasoned Oracle reporting professional who enjoys solving complex business challenges, partnering with customers, and driving continuous improvement across Oracle Cloud environments. As a trusted advisor and subject matter expert, you will play a key role in the design … customer leadership teams. Foster effective communication through regular service reviews, status updates, and planning discussions. Provide strategic guidance on reporting roadmaps, governance, and continuous improvement initiatives. Identify opportunities to streamline processes, automate reporting activities, and enhance analytics capabilities. Work collaboratively with customers to understand evolving business needs ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
usual activity is delivered within agreed service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with … customer experience. Identify opportunities to strengthen customer relationships and improve service outcomes through effective account management, proactive service reviews, stakeholder engagement and continuous improvement Ensure contracts are delivering within the scope for the designated Customers(s) Monitor contracted and agreed Service Quality measures such as SLAs, KPIs ...

VP of AI Transformation

Location
Greater London, England, United Kingdom
initiatives. Advise executive leadership on emerging AI opportunities, risks, and market developments. Build an AI-first culture focused on innovation, productivity, and continuous improvement. Drive the adoption of AI agents, intelligent automation, and AI-enabled workflows across the organization. AI Operating Model & Continuous Improvement Own and evolve Humanoid's AI-Powered Continuous Improvement Flywheel. Establish transformation governance, operating cadences, reporting mechanisms, and executive review forums. Embed AI initiatives into business planning, capability maturity assessments, and operational reviews. Identify, prioritize, and scale high-impact AI use cases across all functions. ...

Service Design Specialist

Location
Greater London, England, United Kingdom
transition activities, and ensures compliance with BT Security governance standards, policies and best practices. What you'll be doing Lead the creation, governance and continuous improvement of Low Level Service Designs (LLSDs), ensuring alignment with contractual obligations, customer requirements, operational capabilities and BT Security standards. Provide service … operational objectives, with the ability to balance competing priorities and ensure service design decisions contribute to strategic business outcomes, customer satisfaction and operational efficiency. Continuous Improvement: Ability to lead and drive continuous improvement initiatives, identifying opportunities to enhance service design standards, operational processes ...

Mechanical Engineering Manager

Location
Greater London, England, United Kingdom
performance reviews, provide regular feedback, and support career development planning. Recruit, onboard, and retain engineering talent. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Promote knowledge sharing and technical excellence across the engineering function. Oversee the design, development, verification, and validation of mechanical systems, assemblies, and enclosures. … compliance activities. Drive adherence to quality management systems and engineering processes. Ensure designs meet requirements for safety, reliability, environmental performance, and operational durability. Lead continuous improvement initiatives to enhance product quality and development efficiency. Planning & Commercial Management Develop and manage departmental budgets, engineering tools, equipment, and resources. ...

DBA Lead

Location
City Of London, England, United Kingdom
stability. The team manages MySQL, SQL Server, PostgreSQL, Oracle, and cloud database technologies across hybrid environments while driving automation, observability, disaster recovery readiness, and continuous improvement initiatives. Working closely with engineering, infrastructure, security, and DevOps teams, DBAs play a key role in delivering resilient and scalable data … training, resources, feedback, and coaching needed to consistently meet or exceed individual and team performance goals. Encourage new ideas from staff to foster continuous improvement and innovation. Empower staff to be accountable and responsible for their actions and decisions. Qualifications 7+ years of database administration experience. Bachelor ...

ASPIRE Global Service Centre – ITSM Manager

Location
Greater London, England, United Kingdom
operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise … services across the ASPIRE Global Service Centre. This role is pivotal in ensuring compliance during both service transition and operational BAU, whilst driving continuous improvement associated with incident and request management, major incident management, problem management, knowledge management, quality management and change management. Key Responsibilities: Oversee major ...

Digital Systems Manager

Hiring Organisation
Certitude
Location
South West London, London, United Kingdom
Employment Type
Contract
Contract Rate
£55,000
role, initially focused on the HR & Payroll System (CHRIS), the integrated Applicant Tracking System and the Finance System. The postholder will lead optimisation and continuous improvement, drive adoption and effective use, and turn agreed priorities into practical improvements. Working with colleagues, suppliers and subject matter experts, they … with clear outcomes and timescales. - Turn agreed priorities into practical delivery plans and monitor progress, dependencies and delivery risks. - Drive adoption, effective use and continuous improvement using system insight, user feedback and operational evidence. - Work with colleagues, subject matter experts and suppliers to agree and deliver improvements. ...

Digital Systems Manager

Hiring Organisation
Certitude
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£52,000 - £55,000 per annum
role, initially focused on the HR & Payroll System (CHRIS), the integrated Applicant Tracking System and the Finance System. The postholder will lead optimisation and continuous improvement, drive adoption and effective use, and turn agreed priorities into practical improvements. Working with colleagues, suppliers and subject matter experts, they … with clear outcomes and timescales. - Turn agreed priorities into practical delivery plans and monitor progress, dependencies and delivery risks. - Drive adoption, effective use and continuous improvement using system insight, user feedback and operational evidence. - Work with colleagues, subject matter experts and suppliers to agree and deliver improvements. ...

Triage Analyst

Location
Greater London, England, United Kingdom
issues management processes, governance and service standards. Through analysis of operational data, incident trends and service performance, the Triage Analyst identifies opportunities for continuous improvement, supports informed business decision-making and contributes to the reduction of recurring issues and service disruption.**Key Responsibilities*** Independently coordinate and manage … unusual or highly complex issues when required.* Maintain high standards of quality, accuracy and consistency across issue management, reporting and stakeholder communications.* Support the continuous improvement of issue management processes, controls and ways of working through proactive identification of enhancement opportunities.* Ensure all activities are delivered ...

QE Transformation Lead — AI-Driven Quality & Automation

Location
Greater London, England, United Kingdom
adoption, and AI-enabled quality practices. Collaborate with client leadership to align quality initiatives with business objectives and regulatory requirements. Drive process standardization and continuous improvement across large technology portfolios. Role : Principal Consultant - Quality Engineering (QE) transformation initiatives Location: London, UK Role Summary The Principal Consultant … adoption, and AI-enabled quality practices. Collaborate with client leadership to align quality initiatives with business objectives and regulatory requirements. Drive process standardization and continuous improvement across large technology portfolios. Program Leadership & Delivery Governance Lead large-scale QA and testing programs across multiple geographies and delivery centers. ...

Technical Delivery Lead ( SC Eligible/ SC Cleared )

Location
Greater London, England, United Kingdom
strong blend of: Technical understanding of the systems and platforms being delivered Stakeholder and governance management Strategic planning and dependency management Coaching and continuous improvement You will act as a recognised leader in agile and lean delivery practices, helping teams and stakeholders navigate technical complexity while maintaining … delivery stakeholders to align delivery with wider business objectives. Drive agile and lean delivery practices across teams and programmes. Coach teams and stakeholders on continuous improvement and effective delivery approaches. Support programme planning, forecasting, reporting and governance activities. Coordinate cross-service, cross-team and cross-supplier dependencies ...

Lead QA Automation Engineer

Hiring Organisation
GCS
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 525 Daily
test cases, test coverage, automation scripts, and quality metrics. Validate supplier testing deliverables, identify quality risks, and drive remediation activities. Lead the implementation and continuous improvement of automated testing frameworks. Ensure automation is scalable, maintainable, and integrated within CI/CD pipelines. Own defect management processes, quality … readiness assessments. Support test environment management and test data strategy. Communicate quality status, risks, and recommendations to both technical and non-technical stakeholders. Drive continuous improvement across testing practices, tools, processes, and supplier engagement. Required Skills & Experience ISTQB certification or equivalent testing qualification. Degree in IT, Engineering ...

Global Head of Technology Controls Assurance

Location
Greater London, England, United Kingdom
detective technology controls across the enterprise.* Ensure controls are clearly mapped to key technology and cyber risks, regulatory requirements, and industry standards.* Drive continuous improvement of control effectiveness, consistency, and automation.**Assurance, Testing & Monitoring*** Lead global technology control testing and assurance activities, partnering closely with Technology Assurance … team with strong technical and risk capability.* Drive skills development, succession planning, and consistent ways of working across regions.* Foster a culture of accountability, continuous improvement, and collaboration.**Leadership & People Management*** Lead and develop global cyber Technical and Operational Services, advisory and service delivery teams* Build ...

Senior FP&A Analyst

Hiring Organisation
NTT Global Data Centers
Location
EC4N, Cordwainer, Greater London, United Kingdom
Employment Type
Permanent
monthly, quarterly, and annual cycles, tracking deliverables and improve cross functional collaboration between FP&A functions. Process Execution & Governance: Apply and support the continuous improvement of standardized FP&A processes, templates, and governance frameworks to ensure efficiency, transparency, and consistency. Systems & Data Management: Manage and monitor … systems and data flows (e.g., SAC planning tool, DWH, ERP interfaces, M-Cube), ensuring data accuracy, consistency, and availability, and supporting ongoing system enhancements. Continuous Improvement & Automation Support: Identify opportunities for process improvements, automation, and enhanced analytics, and actively contribute to the implementation of initiatives. Stakeholder Coordination ...