1 to 25 of 1,379 Continuous Improvement Jobs in London

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

management, risk, and compliance • Strong background in the following areas: ITIL/IT Service Management (ITSM) IT Governance (COBIT, ISO/IEC 20000) ISO/IEC 27001 & Information Security Continuous Improvement (Lean, Six Sigma, Kaizen) IT Operations and Cybersecurity Risk Management Previous experience delivering corporate IT training Ability to provide practical insights and real-world case studies … business goals and regulatory requirements. Optimise IT service management processes such as incident, problem, change, and service level management. Ensure compliance with legal, regulatory, and industry IT standards. Apply continuous improvement techniques to enhance efficiency and customer satisfaction. Identify, assess, and mitigate IT and cybersecurity risks. Promote a culture of excellence and value-driven IT operations. Course … Risk Management • Legal and Regulatory Requirements in IT Operations • ISO/IEC 27001: Information Security Management • Managing Cybersecurity Risks • Risk Assessment and Mitigation Strategies • Business Continuity Planning Unit 4: Continuous Improvement in IT Operations • Principles of Continuous Improvement • PDCA (Plan-Do-Check-Act) Cycle • Lean and Six Sigma in IT Operations • Kaizen and Process More ❯

management, risk, and compliance • Strong background in the following areas: ITIL/IT Service Management (ITSM) IT Governance (COBIT, ISO/IEC 20000) ISO/IEC 27001 & Information Security Continuous Improvement (Lean, Six Sigma, Kaizen) IT Operations and Cybersecurity Risk Management Previous experience delivering corporate IT training Ability to provide practical insights and real-world case studies … business goals and regulatory requirements. Optimise IT service management processes such as incident, problem, change, and service level management. Ensure compliance with legal, regulatory, and industry IT standards. Apply continuous improvement techniques to enhance efficiency and customer satisfaction. Identify, assess, and mitigate IT and cybersecurity risks. Promote a culture of excellence and value-driven IT operations. Course … Risk Management • Legal and Regulatory Requirements in IT Operations • ISO/IEC 27001: Information Security Management • Managing Cybersecurity Risks • Risk Assessment and Mitigation Strategies • Business Continuity Planning Unit 4: Continuous Improvement in IT Operations • Principles of Continuous Improvement • PDCA (Plan-Do-Check-Act) Cycle • Lean and Six Sigma in IT Operations • Kaizen and Process More ❯

and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. Continuous Improvement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuous improvement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯

and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. Continuous Improvement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuous improvement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯

You'll implement performant, accessible React frontends and reliable Go services and APIs. You'll work closely with cross-functional teams to deliver high-quality, efficient solutions while championing continuous improvement in our software engineering lifecycle. Here's what you'll be responsible for: Technical Ownership Contribute to solutions design for medium to high complexity problems, adhering … scalable code) on both frontend and backend Troubleshoot and fix issues with quality pull requests that pass tests Ensure adherence to software engineering processes to avoid technical debt Adopt continuous improvement in engineering practices (CI/CD, testing, automation) Practice Test-Driven Development (TDD) where it adds clear value to ensure robust, well-tested code Mentorship & Team … testing, code reviews, design documentation) Experience in applying SOLID principles and Test-Driven Development methodologies Professional Qualities Very organized with exceptional attention to detail Strong communication skills Passion for continuous improvement in software delivery lifecycle Experience influencing product strategies through technical knowledge Collaborative, ownership mindset in a fully remote environment Security-first software development mindset Comfort with More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

service. You'll take a holistic approach, providing a strategic view of the entire network, driving improvements across teams to ensure high customer service satisfaction. Additionally, you'll lead continuous improvement initiatives to adapt and scale the Problem Management processes for future energy industry demands. Experience in problem management in a similar environment is essential. As our … basis and should be analaysed for any errors. Drive and create a Problem Management community in the team, wider Operations Teams and across our 3rd Party Suppliers to drive continuous improvement initiatives. Key Competencies: Effective Communication: As a problem solver, you must interact with individuals, including other managers, employees, suppliers and customers. You must be able to … to make the Problem Management Function, Operations, DBR and the wider client a great place to work and actively seeking out and implementing opportunities across the wider client for continuous improvement and personal development. You will want to be a key player in non-problem management activities e.g. Engagement Champions, the all-colleague representative forum etc. Desirable More ❯

and are configured using a mixture of cloud-based infrastructure and bare metal systems by a team responsible for release automation and configuration management. The test environments support a continuous release schedule across multiple groups. Platforms supported include Java, .NET, and a number of dynamic languages all running on applications servers integrated with several relational databases running Oracle, and … Present regular environment performance, availability, and risk reports to senior leadership team and steering boards. Resolve cross-project conflicts for limited environment resources with clear prioritisation and governance. Innovation & Continuous Improvement Drive continuous improvement initiatives to reduce downtime, lower operational cost, and increase test efficiency. Introduce best practices for environment lifecycle management, aligned with More ❯

the design, development, and deployment of high-quality software solutions. This role involves leading a team of engineers on high-profile projects, ensuring best practices are followed, and driving continuous improvement in software development processes. You will collaborate closely with cross-functional teams, including product management and UX/UI, to ensure that our software solutions meet … Collaborate with product managers, UX/UI teams, and other departments such as DevOps, QA, and IT to translate business requirements into technical specifications and ensure smooth delivery. Drive continuous improvement initiatives to optimise performance, reliability, and security in software applications. Conduct regular code reviews and ensure that feedback is constructive and promotes learning within the team. … leadership, coaching, and mentoring to your team Promote knowledge sharing and adoption of good practice Uphold best practices in areas such as Infrastructure as Code (IAC), security, testing, and continuous delivery pipelines. Flexibility to transition between programming languages with a clear understanding of their suitability for different tasks Essential Extensive experience in full-stack software engineering, including design, development More ❯

Europe. This is an architectural engineering role that is critical in defining and optimizing the expansion strategy for our facilities. The principal responsibilities include developing preliminary designs, supporting the continuous enhancement of reference designs, and leading engineering procurement and design activities. The candidate will ensure cost-effective scalability and integrate standardized modular designs into new data center developments. You … space utilization, energy efficiency, and scalability for retail, AI, and cloud workloads. Coordinate with energy and sustainability teams to incorporate energy procurement forecasts, heat recovery, and sector coupling solutions. Continuous Improvement & Reporting Drive continuous improvement and automation in the master planning process using 3D modeling and standardized design tools. Present masterplans to leadership, commercial More ❯

Europe. This is an architectural engineering role that is critical in defining and optimizing the expansion strategy for our facilities. The principal responsibilities include developing preliminary designs, supporting the continuous enhancement of reference designs, and leading engineering procurement and design activities. The candidate will ensure cost-effective scalability and integrate standardized modular designs into new data center developments. You … space utilization, energy efficiency, and scalability for retail, AI, and cloud workloads. Coordinate with energy and sustainability teams to incorporate energy procurement forecasts, heat recovery, and sector coupling solutions. Continuous Improvement & Reporting Drive continuous improvement and automation in the master planning process using 3D modeling and standardized design tools. Present masterplans to leadership, commercial More ❯

Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks into the continuous improvement programme. Contribute to post-incident reviews with actionable follow-ups. Maintain More ❯

IT Service Delivery & Vendor Manager, London/Hybrid, £65,000 per annum Role Overview Responsible for managing vendor relationships, IT service performance, and continual service improvement to ensure high-quality, reliable IT services that deliver business value. Key Responsibilities Vendor Management: Build and maintain strong relationships with outsourcing and technology vendors, ensuring contractual obligations, SLAs, and performance standards … Act as the main point of contact for IT services, ensuring service quality and availability meet business expectations. ITSM Excellence: Promote a strong customer experience through proactive engagement and continuous improvement of IT services. Incident & Problem Management: Oversee major incidents, root cause analysis, and proactive problem resolution to minimise service disruptions. Continuous Improvement: Develop … and track Service Improvement Plans (SIPs) to enhance service delivery and maturity. Commercial & Contract Management: Ensure contracts deliver maximum value and align with the client's strategic and operational goals. Service Assurance: Lead service review meetings, present transparent performance insights, and contribute to IT Operations management decisions. Projects & Initiatives: Support projects related to service delivery, vendor management, and More ❯

line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people … develop PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. More ❯

line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people … develop PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. More ❯

guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuous improvement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive Continuous Improvement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯

guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuous improvement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive Continuous Improvement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯

velocity by unblocking others, streamlining workflows, and making pragmatic but responsible choices around trade-offs. Own operational rollout : Ensure features get shipped to and work reliably in production. Drive continuous improvement : Encourage experimentation and continuous improvement by sharing knowledge, mentoring others and contributing to team practices. This will be a great opportunity for you … to ship impactful features. Enjoy leading by example and helping the team build high-quality, maintainable systems. Thrive in an environment that values user impact and a culture of continuous learning. Care deeply about solving meaningful problems for frontline care teams. Bonus points for having: Experience working in regulated environments like health or social care. A background in scale More ❯

the organisation. As a hands-on leader, you’ll guide and mentor a team support professionals (1st and 2nd line), foster a proactive and solutions-focused culture and drive continuous improvement across systems, processes and service standards. Key responsibilities Operational Leadership: Manage day-to-day operations of the Europe IT Helpdesk, ensuring timely, high-quality support and … escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets while upholding a consistent, high-touch support experience across all European offices. Continuous Improvement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and More ❯

the organisation. As a hands-on leader, you’ll guide and mentor a team support professionals (1st and 2nd line), foster a proactive and solutions-focused culture and drive continuous improvement across systems, processes and service standards. Key responsibilities Operational Leadership: Manage day-to-day operations of the Europe IT Helpdesk, ensuring timely, high-quality support and … escalation point for complex technical problems, ensuring swift and effective resolution. Service Excellence: Maintain service-level targets while upholding a consistent, high-touch support experience across all European offices. Continuous Improvement: Analyse trends, survey data and ticket metrics to identify improvement opportunities and drive service enhancements. Process & Documentation: Maintain and enhance helpdesk procedures, documentation and More ❯

and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock … And Breathe. We Believe In Creating a Work Environment Where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock More ❯