1 to 25 of 2,117 Continuous Improvement Jobs in the South East

As a senior member of the GBS team, the Service Management Lead is responsible for overseeing the operational performance of the partners, ensuring alignment with business needs, and driving continuous improvement across service delivery. Acting as the key interface between the GBS operations and the business stakeholders, this senior member of the GBS function is responsible for … KPIs, OLAs/SLA). Measuring and tracking service demand and consumption, monitoring trends and ensuring the partner remains responsive to changing business need. Monitoring innovation/impact of continuous improvement initiatives Reviewing measures with the provider and service recipients/functions, gathering feedback and ensuring improvements are implemented effectively What You'll Get People are at … management and support stakeholder engagement Analyse service demand and consumption trends to ensure responsiveness to evolving business needs. Maintain dashboards and reporting tools to provide visibility into service health. Continuous Improvement & Innovation Monitor the impact of innovation and continuous improvement initiatives. Collaborate with partners to identify and implement service enhancements. Promote a culture of More ❯

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

Location: London (Hybrid) Company: Albany Beck Employment Type: Permanent Business Analyst – Process Design & Continuous Improvement Role Purpose We are seeking experienced Business Analyst's to join our transformation team here at Albany Beck. The Business Analyst (Process Design) will focus on analysing, designing, and optimising business processes that underpin digital and operational transformation initiatives. The role requires … and Technical teams to ensure system designs align with process objectives. Support implementation of new workflows, ensuring appropriate training and communication plans are in place. Track benefits realisation and continuous improvement post-implementation. Stakeholder Engagement Partner with business leads, product owners, and operational managers to gather requirements and validate proposed solutions. Facilitate workshops to align stakeholders on … process changes and decision-making. Provide clear and concise documentation, ensuring traceability between business needs, process changes, and delivery outputs. Governance & Continuous Improvement Maintain process documentation and governance standards. Support audit readiness and compliance through accurate process mapping and documentation. Promote a culture of continuous improvement through regular feedback loops and process performance reviews. More ❯

role ensures effective planning, governance, and delivery of large-scale transformation initiatives across the organization. The role combines leadership, project/programme management, and change management capabilities to drive continuous improvement, innovation, and value creation. Core Duties And Responsibilities Assist the Head of Digital Transformation to define and build the bank's change and transformation strategy in … and internal policies. Monitor risks, issues, dependencies, and interdependencies across programmes, escalating where necessary. Report on progress, performance, and benefits realisation to the Executive Committee and relevant governance boards. Continuous Improvement & Innovation Promote a culture of excellence, continuous improvement, innovation, and agile thinking within the bank. Identify opportunities to enhance delivery efficiency, speed, and … new tools, automation, and ways of working. Drive digital transformation initiatives including core banking upgrades, customer experience enhancement, and data driven solutions. Leverage AI and advanced analytics to enable continuous improvement, smarter decision-making, and operational efficiency. Essential Experience & Qualifications Experience in leading change, transformation, or programme delivery within financial services or banking. Proven track record in More ❯

and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. Continuous Improvement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuous improvement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯

and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. Continuous Improvement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuous improvement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯

and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor — ensuring meetings are productive, actions are clear, and progress is measurable. Continuous Improvement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuous improvement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯

activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuous improvement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuous improvement : identifies opportunities for continuous improvement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯

feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuous improvement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuous improvement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, Continuous Improvement, Airline Systems, Departure Control System, Aléa Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯

feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuous improvement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuous improvement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, Continuous Improvement, Airline Systems, Departure Control System, Aléa Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯

feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuous improvement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuous improvement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, Continuous Improvement, Airline Systems, Departure Control System, Al a Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent More ❯

that architecture is scalable and maintainable. Lead on estimations of development work to support planning and prioritization. Drive standardization, reusability and adoption of best practices. Foster a culture of continuous improvement and technical excellence. Innovation and Problem Solving Tackle difficult and complex technical issues and resolve the most technical and critical problems. Drive and enhance company innovation … thoroughly tested and delivered to a high standard, with a focus on minimizing bugs and improving performance. Establish and maintain coding standards ensuring best practices are followed. Advocate for continuous improvement to development processes and code quality. Governance and Compliance Contribute to and follow coding standards and security policies, maintaining and supporting compliance with security standards/… Remain an expert in the design, development and maintenance of software applications, and high- quality scalable code, and stay comprehensively knowledgeable in the Travel, Entertainment and Events industries. Initiate continuous improvement and give suggestions and recommendations to continually improve at staff or business level. Partner with relevant departments and personnel for cross-division and global business activities. More ❯

portfolio-level planning and governance, aligning clusters and value streams to drive strategic outcomes. By championing Programme Increment Planning and robust delivery standards, you’ll foster transparency, accountability, and continuous improvement. Partnering with senior engineering and product leaders, you’ll facilitate cross-functional decisions, resolve complex dependencies, and proactively mitigate risks. Your leadership will shape how we deliver today … Key Focus Areas include Portfolio and cluster-level delivery planning and governance Quarterly Planning ceremony ownership and facilitation Cross-cluster dependency management and risk mitigation Delivery process standardisation and continuous improvement Strategic partnership with Engineering leadership for transformation Key Responsibilities Establish and lead delivery governance across the technology organisation, ensuring alignment of portfolio and cluster-level plans … delivery plans with clear dependencies and risk management. Define and evolve delivery standards and frameworks , embedding consistent planning, reporting and governance practices across all clusters and value streams. Drive continuous improvement initiatives , leveraging delivery metrics such as DORA, lead time and quality indicators to optimise flow and predictability. Partner with senior engineering and product leaders to ensure More ❯

portfolio-level planning and governance, aligning clusters and value streams to drive strategic outcomes. By championing Programme Increment Planning and robust delivery standards, you’ll foster transparency, accountability, and continuous improvement. Partnering with senior engineering and product leaders, you’ll facilitate cross-functional decisions, resolve complex dependencies, and proactively mitigate risks. Your leadership will shape how we deliver today … Key Focus Areas include Portfolio and cluster-level delivery planning and governance Quarterly Planning ceremony ownership and facilitation Cross-cluster dependency management and risk mitigation Delivery process standardisation and continuous improvement Strategic partnership with Engineering leadership for transformation Key Responsibilities Establish and lead delivery governance across the technology organisation, ensuring alignment of portfolio and cluster-level plans … delivery plans with clear dependencies and risk management. Define and evolve delivery standards and frameworks , embedding consistent planning, reporting and governance practices across all clusters and value streams. Drive continuous improvement initiatives , leveraging delivery metrics such as DORA, lead time and quality indicators to optimise flow and predictability. Partner with senior engineering and product leaders to ensure More ❯

portfolio-level planning and governance, aligning clusters and value streams to drive strategic outcomes. By championing Programme Increment Planning and robust delivery standards, you’ll foster transparency, accountability, and continuous improvement. Partnering with senior engineering and product leaders, you’ll facilitate cross-functional decisions, resolve complex dependencies, and proactively mitigate risks. Your leadership will shape how we deliver today … Key Focus Areas include Portfolio and cluster-level delivery planning and governance Quarterly Planning ceremony ownership and facilitation Cross-cluster dependency management and risk mitigation Delivery process standardisation and continuous improvement Strategic partnership with Engineering leadership for transformation Key Responsibilities Establish and lead delivery governance across the technology organisation, ensuring alignment of portfolio and cluster-level plans … delivery plans with clear dependencies and risk management. Define and evolve delivery standards and frameworks , embedding consistent planning, reporting and governance practices across all clusters and value streams. Drive continuous improvement initiatives , leveraging delivery metrics such as DORA, lead time and quality indicators to optimise flow and predictability. Partner with senior engineering and product leaders to ensure More ❯

founder-led environment. You're comfortable collaborating across functions, adapting quickly as priorities shift, and keeping multiple projects in motion — often at once — while maintaining focus on execution and continuous improvement. A bit more on what you'll do: Operational Leadership Build and evolve Trudenty's internal processes and systems across delivery, people, finance, and compliance — creating structure without … external auditors to uphold data privacy and protection standards. Lead company-wide security training and annual policy refreshes — keeping security woven into daily operations. Track compliance KPIs and drive continuous improvement of our Information Security Management System (ISMS). Partner with leadership on GDPR readiness and client-specific compliance requirements. Finance, Legal & Vendor Operations Partner with the … visibility and agility in decision-making. Coordinate with accountants and legal partners on filings, renewals, and contracts. Manage vendor relationships and risk assessments, balancing operational efficiency with compliance discipline. Continuous Improvement Proactively identify and solve operational challenges across teams. Introduce scalable workflows and tools that empower speed, ownership, and clarity. Foster a culture of curiosity, accountability, and More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager - Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

/CHECK . The ideal candidate will have a strong background in cybersecurity assurance , experience engaging with external auditors and customers , and a proactive approach to maintaining compliance and continuous improvement within a global SOC function. Key Responsibilities Certification Delivery & Maintenance Lead the delivery and ongoing maintenance of SOC-related certifications including SOC 2 Type II , SOC … and standards (e.g. NIST CSF , NCSC , NIS2 , GDPR ). Ensure SOC assurance aligns with evolving regulatory and industry expectations. Advise senior leadership on how emerging regulations impact assurance strategy. Continuous Improvement & Reporting Drive efficiency in assurance processes, reducing time to audit readiness and improving evidence management. Produce regular updates and reports for senior stakeholders on certification status … projects and certifications simultaneously. Personal Attributes High integrity and professionalism in all assurance activities. Customer-focused and confident in handling external assurance interactions. Proactive and solutions-oriented, with a continuous improvement mindset. Adaptable and resilient in a fast-paced, global environment. Collaborative and team-oriented, fostering trust across departments. What's on Offer Competitive salary package Flexible More ❯

/CHECK . The ideal candidate will have a strong background in cybersecurity assurance , experience engaging with external auditors and customers , and a proactive approach to maintaining compliance and continuous improvement within a global SOC function. Key Responsibilities Certification Delivery & Maintenance Lead the delivery and ongoing maintenance of SOC-related certifications including SOC 2 Type II , SOC … and standards (e.g. NIST CSF , NCSC , NIS2 , GDPR ). Ensure SOC assurance aligns with evolving regulatory and industry expectations. Advise senior leadership on how emerging regulations impact assurance strategy. Continuous Improvement & Reporting Drive efficiency in assurance processes, reducing time to audit readiness and improving evidence management. Produce regular updates and reports for senior stakeholders on certification status … projects and certifications simultaneously. Personal Attributes High integrity and professionalism in all assurance activities. Customer-focused and confident in handling external assurance interactions. Proactive and solutions-oriented, with a continuous improvement mindset. Adaptable and resilient in a fast-paced, global environment. Collaborative and team-oriented, fostering trust across departments. What’s on Offer Competitive salary package Flexible More ❯

service improvements. Key Responsibilities: Build and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of … Support service resolution, aiming to exceed service level targets and minimize business impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & People Management: Participate in … service experience, preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the ability to develop teams and More ❯

service improvements. Key Responsibilities: Build and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of … Support service resolution, aiming to exceed service level targets and minimize business impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & People Management: Participate in … service experience, preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the ability to develop teams and More ❯