1 to 25 of 1,617 Continuous Improvement Jobs in the South East

As a senior member of the GBS team, the Service Management Lead is responsible for overseeing the operational performance of the partners, ensuring alignment with business needs, and driving continuous improvement across service delivery. Acting as the key interface between the GBS operations and the business stakeholders, this senior member of the GBS function is responsible for … KPIs, OLAs/SLA). Measuring and tracking service demand and consumption, monitoring trends and ensuring the partner remains responsive to changing business need. Monitoring innovation/impact of continuous improvement initiatives Reviewing measures with the provider and service recipients/functions, gathering feedback and ensuring improvements are implemented effectively What You'll Get People are at … management and support stakeholder engagement Analyse service demand and consumption trends to ensure responsiveness to evolving business needs. Maintain dashboards and reporting tools to provide visibility into service health. Continuous Improvement & Innovation Monitor the impact of innovation and continuous improvement initiatives. Collaborate with partners to identify and implement service enhancements. Promote a culture of More ❯

role ensures effective planning, governance, and delivery of large-scale transformation initiatives across the organization. The role combines leadership, project/programme management, and change management capabilities to drive continuous improvement, innovation, and value creation. Core Duties And Responsibilities Assist the Head of Digital Transformation to define and build the bank's change and transformation strategy in … and internal policies. Monitor risks, issues, dependencies, and interdependencies across programmes, escalating where necessary. Report on progress, performance, and benefits realisation to the Executive Committee and relevant governance boards. Continuous Improvement & Innovation Promote a culture of excellence, continuous improvement, innovation, and agile thinking within the bank. Identify opportunities to enhance delivery efficiency, speed, and … new tools, automation, and ways of working. Drive digital transformation initiatives including core banking upgrades, customer experience enhancement, and data driven solutions. Leverage AI and advanced analytics to enable continuous improvement, smarter decision-making, and operational efficiency. Essential Experience & Qualifications Experience in leading change, transformation, or programme delivery within financial services or banking. Proven track record in More ❯

activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuous improvement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuous improvement : identifies opportunities for continuous improvement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯

feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuous improvement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuous improvement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, Continuous Improvement, Airline Systems, Departure Control System, Aléa Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯

feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuous improvement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuous improvement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, Continuous Improvement, Airline Systems, Departure Control System, Aléa Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯

feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuous improvement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuous improvement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, Continuous Improvement, Airline Systems, Departure Control System, Al a Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent More ❯

to make a tangible impact, working with a diverse range of stakeholders and supporting the strategic direction of the business. Key Responsibilities: Governance & Compliance : Lead the development, implementation, and continuous improvement of security and technology control frameworks; maintain and update security policies and standards; support governance forums, including Information Security, Business Continuity, and Audit & Risk Committees. Risk … security and technology risks; support external and internal audits, including completion of questionnaires and participation in audit meetings; conduct security assessments of third parties to manage supply chain risk. Continuous Improvement & Awareness : Champion a culture of continuous improvement, adopting new tools and practices to enhance security; promote security awareness and best practices across the More ❯

support external and internal audits; coordinate responses to queries and implement audit recommendations. Maintain up-to-date knowledge of changes in cost-plus accounting regulations and standards and ensure continuous process improvement. Stakeholder Engagement & Business Partnering: Act as a strategic partner and subject matter expert to Infosys Finance, program leadership, project managers, procurement, and delivery teams. Provide financial guidance … management. Communicate complex financial and contractual information to both technical and non-technical audiences. Build and maintain effective relationships with the Client, suppliers, auditors, and Infosys Finance. Risk Management & Continuous Improvement: Identify, assess, and mitigate financial and commercial risks across the program lifecycle. Lead root cause analysis for cost overruns or commercial disputes, implementing remedial actions as … required. Champion continuous improvement initiatives in financial controls, reporting accuracy, and commercial processes. Essential Qualifications and Experience • Bachelor’s degree in accounting, Finance, Business Administration, or related discipline; professional accounting qualification (e.g., CPA, CA, CIMA, ACCA) preferred. • Experience in financial management, with substantial exposure to cost plus accounting in large-scale, large UK central government contracts. • Demonstrable More ❯

support external and internal audits; coordinate responses to queries and implement audit recommendations. Maintain up-to-date knowledge of changes in cost-plus accounting regulations and standards and ensure continuous process improvement. Stakeholder Engagement & Business Partnering: Act as a strategic partner and subject matter expert to Infosys Finance, program leadership, project managers, procurement, and delivery teams. Provide financial guidance … management. Communicate complex financial and contractual information to both technical and non-technical audiences. Build and maintain effective relationships with the Client, suppliers, auditors, and Infosys Finance. Risk Management & Continuous Improvement: Identify, assess, and mitigate financial and commercial risks across the program lifecycle. Lead root cause analysis for cost overruns or commercial disputes, implementing remedial actions as … required. Champion continuous improvement initiatives in financial controls, reporting accuracy, and commercial processes. Essential Qualifications and Experience • Bachelor’s degree in accounting, Finance, Business Administration, or related discipline; professional accounting qualification (e.g., CPA, CA, CIMA, ACCA) preferred. • Experience in financial management, with substantial exposure to cost plus accounting in large-scale, large UK central government contracts. • Demonstrable More ❯

support external and internal audits; coordinate responses to queries and implement audit recommendations. Maintain up-to-date knowledge of changes in cost-plus accounting regulations and standards and ensure continuous process improvement. Stakeholder Engagement & Business Partnering: Act as a strategic partner and subject matter expert to Infosys Finance, program leadership, project managers, procurement, and delivery teams. Provide financial guidance … management. Communicate complex financial and contractual information to both technical and non-technical audiences. Build and maintain effective relationships with the Client, suppliers, auditors, and Infosys Finance. Risk Management & Continuous Improvement: Identify, assess, and mitigate financial and commercial risks across the program lifecycle. Lead root cause analysis for cost overruns or commercial disputes, implementing remedial actions as … required. Champion continuous improvement initiatives in financial controls, reporting accuracy, and commercial processes. Essential Qualifications and Experience • Bachelor’s degree in accounting, Finance, Business Administration, or related discipline; professional accounting qualification (e.g., CPA, CA, CIMA, ACCA) preferred. • Experience in financial management, with substantial exposure to cost plus accounting in large-scale, large UK central government contracts. • Demonstrable More ❯

that architecture is scalable and maintainable. Lead on estimations of development work to support planning and prioritization. Drive standardization, reusability and adoption of best practices. Foster a culture of continuous improvement and technical excellence. Innovation and Problem Solving Tackle difficult and complex technical issues and resolve the most technical and critical problems. Drive and enhance company innovation … thoroughly tested and delivered to a high standard, with a focus on minimizing bugs and improving performance. Establish and maintain coding standards ensuring best practices are followed. Advocate for continuous improvement to development processes and code quality. Governance and Compliance Contribute to and follow coding standards and security policies, maintaining and supporting compliance with security standards/… Remain an expert in the design, development and maintenance of software applications, and high- quality scalable code, and stay comprehensively knowledgeable in the Travel, Entertainment and Events industries. Initiate continuous improvement and give suggestions and recommendations to continually improve at staff or business level. Partner with relevant departments and personnel for cross-division and global business activities. More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

service improvements. Key Responsibilities: Build and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of … Support service resolution, aiming to exceed service level targets and minimize business impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & People Management: Participate in … service experience, preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the ability to develop teams and More ❯

service improvements. Key Responsibilities: Build and maintain relationships with operational staff to support service escalations and resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of … Support service resolution, aiming to exceed service level targets and minimize business impact. Regularly engage with senior business stakeholders to ensure service levels are maintained. Drive a culture of continuous service improvement through the creation and management of improvement plans. Align business service requirements with service improvements and new demands. Stakeholder & People Management: Participate in … service experience, preferably in a senior role. Proven leadership, change management, and results delivery experience. Strong communication and stakeholder relationship-building skills. Experience working within an ITIL-driven environment. Continuous improvement mindset and proactive problem-solving approach. Required Behaviours & Traits: Strategic thinker with a focus on actionable outcomes. Strong leadership, with the ability to develop teams and More ❯

delivering outstanding client outcomes, we d love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects ensuring they re completed on time … service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge sharing, and operational excellence across all consultancy … on approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuous improvement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At More ❯

delivering outstanding client outcomes, we'd love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects—ensuring they're completed on time … service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge sharing, and operational excellence across all consultancy … on approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuous improvement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At More ❯

Performance Monitoring: Monitor service performance against agreed SLAs and KPIs, implementing improvements where necessary. Reporting: Provide regular reports on service performance, issues, and improvements to senior management and customers. Continuous Improvement: Drive continuous improvement initiatives to enhance service quality and efficiency. Compliance: Ensure all services are delivered in compliance with relevant regulations and standards. More ❯

means being part of a company that values innovation, safety, and sustainability. Employees are encouraged to grow and develop their skills in a supportive environment that fosters collaboration and continuous improvement. Their commitment to excellence and its role in essential industries make it a dynamic and rewarding place to build a career. Your new role Join a thriving business … and take on a pivotal role in driving productivity improvements across their aligned function or business unit. You'll be at the forefront of identifying, developing, and delivering a continuous pipeline of productivity enhancements, ensuring they meet their ambitious targets and strategic goals both short and long term. In partnership with your aligned function or business units, you'll … a change in organisational mindset. By replicating best practices and successful projects within your BU and across the UK and Ireland organization, you'll help foster a culture of continuous improvement. Regular project portfolio reviews will be part of your role, ensuring that progress towards goals is measured, priorities are aligned, and results are achieved effectively. You'll recognize More ❯

workflow management tools, document management systems, Microsoft Power Apps, and data integrations. This role requires strong communication, planning, and leadership skills - and an ability to champion testing excellence and continuous improvement across the organisation. Key Responsibilities Lead the definition and execution of test strategies, plans, and cases. Capture test results, defects, and priorities; ensure clear documentation throughout. … Collaborate with business stakeholders and technology teams to deliver successful UAT. Drive continuous improvement of the testing framework and adoption of best practices. Contribute to risk and issue management during testing phases. Champion test automation, performance metrics, and quality improvements. Manage testing phases, including coordination with third-party test teams. Skills & Experience Accredited in Software Testing (ISEB More ❯

some of the world's most demanding businesses. With a growing international footprint and a strong focus on innovation, our Client is committed to operational excellence, sustainability, and continual improvement in all aspects of service delivery. As part of this commitment, we are seeking a Senior Operational Capability Manager to lead the strategic uplift of operational maturity and … Client's operations evolve to meet current and future customer demands. About the Role The Senior Operational Capability Manager will play a pivotal role in driving operational excellence through continuous improvement, process optimisation, and capability development across the data centre operations function. You will be responsible for embedding best practice frameworks, uplifting technical and operational standards, and … Engineering, Technology, and Operational Leadership teams, you will ensure that processes, systems, and people are aligned to deliver exceptional service to customers at all times. Key Responsibilities Lead the continuous improvement of data centre operations, driving consistency and excellence across all sites. Develop, establish, and maintain robust operational process frameworks and best practices to enhance performance and More ❯

Business Performance Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution Continuous improvement leadership: Identify and drive opportunities for continuous improvement, shaping or leading execution plans to deliver measurable, value-add outcomes. Performance Monitoring: Collaborate with … managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation Excellent problem-solving capabilities and strong knowledge of financial analysis Ability and willingness to develop new client relationships and support More ❯

Business Performance Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution Continuous improvement leadership: Identify and drive opportunities for continuous improvement, shaping or leading execution plans to deliver measurable, value-add outcomes. Performance Monitoring: Collaborate with … managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation Excellent problem-solving capabilities and strong knowledge of financial analysis Ability and willingness to develop new client relationships and support More ❯

numerous stakeholders and personas Working with cross-functional teams Demonstrated experience building and delivering a product or digital roadmap Ability to define/report on KPIs Post-launch optimisation & continuous improvement Maintaining content guidelines and best practices Strong leadership & interpersonal skills Mentoring and developing teams Familiarity with content delivery across multiple mediums Comfortable in Agile environments Formal … improvement and content strategy initiatives, with a focus on digital procurement systems. Apply strong product management expertise to deliver transformation and optimise user experience. Post-launch, ensure continuous improvement and performance optimisation of the system. Mentor and develop team members to build capability and resilience. Oversee content delivery across multiple formats and channels. Maintain and More ❯

workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯

workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯