1 to 25 of 799 Continuous Improvement Jobs in the South East

Role: Service Performance & Continuous Improvement Manager Location: Glasgow Job Type: Permanent We are seeking a Service Performance & Continuous Improvement Manager with 4–6 years' experience leading service optimisation, operational performance improvement, and delivery initiatives in complex digital environments. The role provides strategic … leadership across service performance, drives continuous improvement activities, and ensures services operate efficiently, securely, and in line with organisational objectives. Operating with significant autonomy, you will influence service strategy, manage key performance outcomes, and work closely with senior stakeholders to enhance reliability, efficiency, and user experience. ...

Role: Service Performance & Continuous Improvement Manager Location: Glasgow Job Type: Permanent We are seeking a Service Performance & Continuous Improvement Manager with 4–6 years' experience leading service optimisation, operational performance improvement, and delivery initiatives in complex digital environments. The role provides strategic … leadership across service performance, drives continuous improvement activities, and ensures services operate efficiently, securely, and in line with organisational objectives. Operating with significant autonomy, you will influence service strategy, manage key performance outcomes, and work closely with senior stakeholders to enhance reliability, efficiency, and user experience. ...

Working in shifts to provide round-the-clock coverage, you will play a critical role in identifying issues early, responding rapidly and supporting the continuous improvement of our operational resilience. Key Responsibilities Monitoring (40%): Monitor alerts, indicators and operational metrics to detect issues or anomalies. Monitor performance … operate autonomously and the ability to manage input from others; able to manage multiple priorities and operate effectively in a fast-paced environment. Continuous improvement: Strives for continuous improvement and exercises sound judgement. Has a strong sense of ownership and the ability to follow ...

Working in shifts to provide round-the-clock coverage, you will play a critical role in identifying issues early, responding rapidly and supporting the continuous improvement of our operational resilience. Key Responsibilities Monitoring (40%): Monitor alerts, indicators and operational metrics to detect issues or anomalies. Monitor performance … operate autonomously and the ability to manage input from others; able to manage multiple priorities and operate effectively in a fast-paced environment. Continuous improvement: Strives for continuous improvement and exercises sound judgement. Has a strong sense of ownership and the ability to follow ...

Working in shifts to provide round-the-clock coverage, you will play a critical role in identifying issues early, responding rapidly and supporting the continuous improvement of our operational resilience. Key Responsibilities Monitoring (40%): Monitor alerts, indicators and operational metrics to detect issues or anomalies. Monitor performance … operate autonomously and the ability to manage input from others; able to manage multiple priorities and operate effectively in a fast-paced environment. Continuous improvement: Strives for continuous improvement and exercises sound judgement. Has a strong sense of ownership and the ability to follow ...

Working in shifts to provide round-the-clock coverage, you will play a critical role in identifying issues early, responding rapidly and supporting the continuous improvement of our operational resilience. Key Responsibilities Monitoring (40%): Monitor alerts, indicators and operational metrics to detect issues or anomalies. Monitor performance … operate autonomously and the ability to manage input from others; able to manage multiple priorities and operate effectively in a fast-paced environment. Continuous improvement: Strives for continuous improvement and exercises sound judgement. Has a strong sense of ownership and the ability to follow ...

Change Lead to ensure coherent adoption performance.- Maintain strong relationships with Subject Matter Experts (SMEs) for content accuracy. Performance Monitoring and Continuous Improvement: - Implement a continuous improvement approach to training delivery.- Set KPIs and provide periodic reporting on training progress and readiness. Key Deliverables … excited about the prospect of leading training initiatives within a complex, multi-stakeholder environment, apply today! Help us foster a culture of learning and continuous improvement! Ready to Make an Impact? Apply now to become our Training Lead for CDE & IM and be part of a transformative ...

configurations, including firewalls, routers, switches, and VPNs, and periodically reviewing firewall rules and user access to the network. The Network Security Engineer focuses on continuous improvement through automation and tooling, working with Security Operations to monitor and analyse network traffic for malicious activity or potential breaches. Additionally … Cisco Meraki and Palo Alto firewalls, routers, switches, and VPNs. Firewall and Access Review: Periodically review firewall rules and user access to the network. Continuous Improvement: Focus on continuous improvement through automation and tooling. Monitoring and Analysis: Collaborate with Security Operations to monitor ...

mitigate potential AI-related risks. Framework Maintenance & Support: Ensure ongoing compliance and alignment of AI governance frameworks with AI solution development processes, supporting continuous improvement. Cross-Functional Collaboration: Collaborate with diverse teams including Product Owners, Data Scientists, Security, Legal, Procurement, and Risk Management to coordinate AI governance efforts. Policy … controls in response to external regulatory changes and internal requirements. Contributing to the development of AI KPIs/KRIs to support strategic growth and continuous improvement. Influencing Facilitating stakeholder meetings, presenting risks, and negotiating to ensure alignment and appropriate prioritization. Advising on AI controls, risk tiering, and governance approaches ...

mitigate potential AI-related risks. Framework Maintenance & Support: Ensure ongoing compliance and alignment of AI governance frameworks with AI solution development processes, supporting continuous improvement. Cross-Functional Collaboration: Collaborate with diverse teams including Product Owners, Data Scientists, Security, Legal, Procurement, and Risk Management to coordinate AI governance efforts. Policy … controls in response to external regulatory changes and internal requirements. Contributing to the development of AI KPIs/KRIs to support strategic growth and continuous improvement. Influencing Facilitating stakeholder meetings, presenting risks, and negotiating to ensure alignment and appropriate prioritization. Advising on AI controls, risk tiering, and governance approaches ...

data sources Contribute testing acumen into agile team ceremonies such as sprint planning, retrospectives, and daily stand-ups Champion best practices, design patterns, and continuous improvement in delivery Support the Ordnance Survey Test Guild, with common standards such as metrics and use of test tools Devise … mentor and support team members, sharing knowledge and expertise with the wider OS test community A proactive mindset with a passion for quality and continuous improvement Knowledge of geospatial standards & principles are desirable, but not required The Rewards We want you to love what you do. That ...

Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience … stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised ...

critical finance systems across a complex SAP landscape. This is a hands-on, business-facing role combining BAU SAP FICO support, user engagement, and continuous improvement activity, alongside involvement in SAP project delivery. What you'll be doing Working closely with Finance, IT and SAP project teams … monitoring and error resolution Supporting and training SAP key users across Finance Contributing to SAP project work, including testing, training and data migration Driving continuous improvement through SAP enhancements, changes and mini-projects Expanding business use of SAP to improve financial and operational outcomes This role will ...

critical finance systems across a complex SAP landscape. This is a hands-on, business-facing role combining BAU SAP FICO support, user engagement, and continuous improvement activity, alongside involvement in SAP project delivery. What you'll be doing Working closely with Finance, IT and SAP project teams … monitoring and error resolution Supporting and training SAP key users across Finance Contributing to SAP project work, including testing, training and data migration Driving continuous improvement through SAP enhancements, changes and mini-projects Expanding business use of SAP to improve financial and operational outcomes This role will ...

FieldVu Consultant to support configuration, BAU operations, reporting, and enhancement work. This role forms part of an ongoing Business-as-Usual (BAU) and continuous improvement service, ensuring the stability and optimisation of SAP FieldVu within a large, complex environment. The consultant will have strong experience with … implementation tasks, testing cycles, and validation. Produce or update design documentation and support deployments. Work alongside business stakeholders to convert requirements into system changes. Continuous Improvement Review current FieldVu usage and identify process optimisation opportunities. Recommend best-practice improvements across workflows and operations. Provide knowledge transfer ...

analytics products. • Data Governance: Ensure data lineage, cataloguing and access controls are implemented and maintained, supporting compliance, discoverability and ethical use of data. • Continuous Improvement: Drive continuous improvement (speed of delivery, product quality, reduce number of defects and time to fix) and facilitate innovation ...

analytics products. • Data Governance: Ensure data lineage, cataloguing and access controls are implemented and maintained, supporting compliance, discoverability and ethical use of data. • Continuous Improvement: Drive continuous improvement (speed of delivery, product quality, reduce number of defects and time to fix) and facilitate innovation ...

analytics products. • Data Governance: Ensure data lineage, cataloguing and access controls are implemented and maintained, supporting compliance, discoverability and ethical use of data. • Continuous Improvement: Drive continuous improvement (speed of delivery, product quality, reduce number of defects and time to fix) and facilitate innovation ...

Release Governance Boards and contribute to Change Advisory Boards (CABs). Provide regular reporting on release performance, risks, and compliance metrics to executive leadership. Continuous Improvement & Tooling: Drive continuous improvement of release processes, automation, and tooling to support Agile, DevOps, and CI/ ...

against agreed SLAs and KPIs, implementing improvements where necessary. Reporting: Provide regular reports on service performance, issues, and improvements to senior management and customers. Continuous Improvement: Drive continuous improvement initiatives to enhance service quality and efficiency. Compliance: Ensure all services are delivered in compliance ...

prompt and timely manner. Act as an escalation for Support Incidents and assignments while maintaining a high level of quality Be responsible for continuous improvement, continuous delivery and continuous integration. Participate in the On-Call Rotation. Essential Knowledge, Skills and Experience Understanding of databases (MySQL … experience is gained. Experience as part of a team supporting and maintaining an infrastructure. A proactive approach to spotting problems, areas for improvement, and performance bottlenecks Ability to prioritise workload including occasional Incidents and Problem management Knowledge of and experience with the ITIL practices. Desirable Knowledge, Skills ...

credibility. Regulatory & Industry Alignment: Monitor developments in global cybersecurity regulations and frameworks (e.g. NIST CSF, UK NCSC guidance, EU NIS2, GDPR). Continuous Improvement & Reporting: Drive continuous improvement in SOC assurance processes, reducing time to audit readiness and increasing efficiency of evidence collection. Collaboration ...

/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise …/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. ...

cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations Key Skills … environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing CAB meetings). Stakeholder management and communication skills for cross-functional collaboration. Analytical and problem-solving abilities ...

insights to consolidate spend, reduce complexity, and improve governance and service levels. Establish a strategic supplier panel, SRM framework, and performance scorecards to drive continuous improvement and partnership value. Operational Excellence Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices … policy controls (e.g., No PO, No Pay) and audit-ready documentation. Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required. Support sustainability objectives by embedding responsible sourcing criteria and efficient consumption practices in IT deals. Internal Advocacy & Collaboration Work closely with ...