Basingstoke Campus, Gresley Road, Basingstoke, England
SOUTH WESTERN RAILWAY LIMITED
The purpose of this role is to facilitate continuousimprovement within the Service Delivery (Control) function to facilitate and drive meaningful improvements within the Control space in order to achieve an aim of being able to provide a service our customers can rely on, particularly during disruptive events. Role Direct, develop and foster a culture of structured … continuousimprovement across the control. Facilitate structured continuousimprovement utilising the agreed tools to solve problems and implement the solution. Engagement with stakeholders to deliver the organisation's structured continuousimprovement strategy. Support a sustained culture of structured continuousimprovement challenging existing processes, exploring new ways of working … business cases for change and supporting proposals. Work with teams to identify and improve areas of poor performance. To identify and lead on the delivery of Control performance improvement workstreams within their area of expertise, including the identification and adoption of industry good practice. To undertake incident learning reviews to identify both areas of good practice and areas More ❯
strategic campaigns and programmes, ensuring alignment with business objectives and measurable outcomes. You will empower and enable regional marketing to execute these programmes locally, while maintaining oversight, integration, and continuousimprovement at the global level. What You'll Be Doing. Work closely with industry and corporate marketing teams to design, build, and integrate globally consistent, locally adaptable … Board (PAB) held during QuanCon, ensuring it is a strategic component of the overall partner engagement programme Analyse and report on programme performance, providing actionable insights and recommendations for continuousimprovement and holding yourself accountable for outcomes Stay up-to-date with industry trends and best practices to drive innovation and continuousimprovement in … stakeholders Attention to detail and strong organisational skills Analytical mindset with the ability to interpret data and make data-driven decisions Creative thinker with a passion for innovation and continuousimprovement Experience in communications within the technology industry is highly desirable Benefits Our perks and quirks What makes you Q will help you to realise your full More ❯
london, south east england, united kingdom Hybrid / WFH Options
Monzo Bank
from our UK team about what it's like working at Monzo UK Remote | £50,200 - £60,000 + Benefits | Hear from the team About Our Team The Change & ContinuousImprovement team is the bridge between our Product and Operations teams and keeps us agile, efficient, and always evolving. You'll be at the heart of transformation … are rapidly growing and focussed on supporting customers with our new products. You'll play a key role by... Provide leadership and support to a team of Wealth Change & ContinuousImprovement Partners; Responsible for ensuring the delivery of fast moving projects, from process redesign to product launches. Support the team to unblock challenges and drive pace while … strategic goals. Ensure Customer Ops processes and workflows are maintained and work seamlessly and lead on plans to implement change and improvements where necessary. Drive a culture of proactivity, continuousimprovement and innovative change through your direct team and a wider group of stakeholders. Lead collaboration with the stakeholders across Product, Ops, Risk and Customer Ops to More ❯
activity is proportionate with the change impacts and plans are incorporated within wider plans Quality Assurance: Ensure that all deliverables meet the required quality standards. Implement best practices and continuousimprovement initiatives to enhance programme outcomes. Strategic Alignment: Align programme objectives with organisational goals and strategies. Ensure that programmes contribute to the overall mission and vision of … deadlines; organised and disciplined but able to cope with ambiguity; monitors progress against plans using project management techniques or other recognised methods such as Agile/Waterfall/Hybrid. Continuousimprovement : identifies opportunities for continuousimprovement; shows demonstrates enthusiasm and willingness. Creates momentum and excitement around initiatives and new approaches. Delivering results: remains calm More ❯
London Heathrow Airport, Hounslow, Middlesex, England, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Ltd
feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuousimprovement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuousimprovement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, ContinuousImprovement, Airline Systems, Departure Control System, Aléa Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯
feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuousimprovement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuousimprovement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, ContinuousImprovement, Airline Systems, Departure Control System, Aléa Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to More ❯
Stanwell Moor, Middlesex, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
feature teams focused on delivery and transformation. You'll enjoy a dynamic environment, champion Agile values, and help teams achieve best-in-class results. If you are driven by continuousimprovement and want to make innovation happen, this role is for you. Your Responsibilities Accelerate value delivery and Agile maturity across feature teams Facilitate team and train … ceremonies (planning, review, standup, retrospectives, PI planning) Champion Scrum/Kanban/SAFe practices and drive continuousimprovement Empower, coach, and inspire cross-functional teams as an Agile guardian Optimise delivery flow, track key metrics, and manage risks Encourage stakeholder collaboration and Communities of Practice Publish team goals, enable transparency, and drive improvement actions Assess …/skills, this role could be a great fit: Scrum Master, Agile Coach, SAFe Practitioner, Kanban Lead, Agile Team Facilitator, PI Planning Lead, Feature Team Lead, Cross-functional Delivery, ContinuousImprovement, Airline Systems, Departure Control System, Al a Suite. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent More ❯
Caldecotte, Milton Keynes, Buckinghamshire, England, United Kingdom
Connells Group HQ
to make a tangible impact, working with a diverse range of stakeholders and supporting the strategic direction of the business. Key Responsibilities: Governance & Compliance : Lead the development, implementation, and continuousimprovement of security and technology control frameworks; maintain and update security policies and standards; support governance forums, including Information Security, Business Continuity, and Audit & Risk Committees. Risk … security and technology risks; support external and internal audits, including completion of questionnaires and participation in audit meetings; conduct security assessments of third parties to manage supply chain risk. ContinuousImprovement & Awareness : Champion a culture of continuousimprovement, adopting new tools and practices to enhance security; promote security awareness and best practices across the More ❯
london, south east england, united kingdom Hybrid / WFH Options
RED Engineering Design
attitude. We now seek a Delivery & Resource Process Administrator for 12 months, to be based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuousimprovement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is … Management Clinics to advise on new and updated processes associated with systems. Lead and contribute to lessons learnt sessions and gather feedback on system usability as part of a continuousimprovement cycle. Reporting Management Work closely with key stakeholders to ensure that reporting outputs and dashboards are aligned with evolving business needs and provide meaningful, actionable insights. … the ability to liaise effectively with both technical and non-technical stakeholders. Confident in delivering training, inductions, and 1:1 coaching, with clear and engaging presentation skills. Committed to continuousimprovement and enhancing user experience. Background in consulting or construction preferred. Good understanding of international working and business operations of a global consultancy Benefits RED offers a More ❯
slough, south east england, united kingdom Hybrid / WFH Options
RED Engineering Design
attitude. We now seek a Delivery & Resource Process Administrator for 12 months, to be based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuousimprovement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is … Management Clinics to advise on new and updated processes associated with systems. Lead and contribute to lessons learnt sessions and gather feedback on system usability as part of a continuousimprovement cycle. Reporting Management Work closely with key stakeholders to ensure that reporting outputs and dashboards are aligned with evolving business needs and provide meaningful, actionable insights. … the ability to liaise effectively with both technical and non-technical stakeholders. Confident in delivering training, inductions, and 1:1 coaching, with clear and engaging presentation skills. Committed to continuousimprovement and enhancing user experience. Background in consulting or construction preferred. Good understanding of international working and business operations of a global consultancy Benefits RED offers a More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RED Engineering Design
attitude. We now seek a Delivery & Resource Process Administrator for 12 months, to be based out of our London office. Role Responsibilities To ensure the effective operation, integration, and continuousimprovement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is … Management Clinics to advise on new and updated processes associated with systems. Lead and contribute to lessons learnt sessions and gather feedback on system usability as part of a continuousimprovement cycle. Reporting Management Work closely with key stakeholders to ensure that reporting outputs and dashboards are aligned with evolving business needs and provide meaningful, actionable insights. … the ability to liaise effectively with both technical and non-technical stakeholders. Confident in delivering training, inductions, and 1:1 coaching, with clear and engaging presentation skills. Committed to continuousimprovement and enhancing user experience. Background in consulting or construction preferred. Good understanding of international working and business operations of a global consultancy Benefits RED offers a More ❯
Church Crookham, Hampshire, United Kingdom Hybrid / WFH Options
eRecruitSmart
delivering outstanding client outcomes, we d love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuousimprovement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects ensuring they re completed on time … service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge sharing, and operational excellence across all consultancy … on approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuousimprovement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
delivering outstanding client outcomes, we'd love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuousimprovement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects—ensuring they're completed on time … service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge sharing, and operational excellence across all consultancy … on approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuousimprovement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At More ❯
are renewed on schedule and compliance gaps are proactively addressed. 2. Security Assurance for SOC Services: Embed certification requirements into the SOC's governance, processes, and operational practices. Ensure continuous monitoring, evidence collection, and readiness for internal/external audits. Translate security control requirements into operational procedures for SOC teams. 3. Customer Assurance Engagement: Act as primary contact for … guidance, EU NIS2, GDPR). Align SOC assurance with emerging requirements to ensure future readiness. Provide expert advice to leadership on how regulatory changes impact SOC assurance strategy. 5. ContinuousImprovement & Reporting: Drive continuousimprovement in SOC assurance processes, reducing time to audit readiness and increasing efficiency of evidence collection. Produce regular reports and … and assurance projects simultaneously. Behaviours- Integrity and professionalism in all assurance activities. Customer-focused, with confidence in handling external assurance discussions. Proactive, solutions-oriented mindset with a drive for continuous improvement. Resilient and adaptable in a fast-moving global SOC environment. Collaborative, building trust and teamwork across technical, compliance, and commercial functions. Some of the benefits include: Healthcare and More ❯
and the outcomes delivered to customers and stakeholders. Leadership & Management: Lead and manage a diverse team of PMO professionals, driving a culture of excellence, governance adherence and high performance. ContinuousImprovement: Spearhead key initiatives for continuousimprovement within VBSE, including defining PMO strategy and direction. Act as a change advocate to enhance VBSE PMO More ❯
Biggin Hill, Kent, United Kingdom Hybrid / WFH Options
Fortune Brands Innovations
at 23:59 BST. The vacancy As our Senior Quality Assurance Engineer, you ll be at the heart of our quality transformation team Identify opportunities, solve problems, and drive continuousimprovement across the EMEAA region. You ll ensure we meet and exceed ISO 9001:2015 standards, manage our Quality Management System (QMS), and collaborate across sites and … corrective actions. Support Regional Projects: Act as a quality SME on cross-functional initiatives, driving alignment and excellence. Train & Empower Teams: Deliver engaging training on quality tools, standards, and continuousimprovement practices. Promote CI Culture: Identify improvement opportunities, lead initiatives, and measure impact across the region.What You Bring Proven ability to turn complex data into More ❯
workflow management tools, document management systems, Microsoft Power Apps, and data integrations. This role requires strong communication, planning, and leadership skills - and an ability to champion testing excellence and continuousimprovement across the organisation. Key Responsibilities Lead the definition and execution of test strategies, plans, and cases. Capture test results, defects, and priorities; ensure clear documentation throughout. … Collaborate with business stakeholders and technology teams to deliver successful UAT. Drive continuousimprovement of the testing framework and adoption of best practices. Contribute to risk and issue management during testing phases. Champion test automation, performance metrics, and quality improvements. Manage testing phases, including coordination with third-party test teams. Skills & Experience Accredited in Software Testing (ISEB More ❯
Business Performance Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution Continuousimprovement leadership: Identify and drive opportunities for continuousimprovement, shaping or leading execution plans to deliver measurable, value-add outcomes. Performance Monitoring: Collaborate with … managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation Excellent problem-solving capabilities and strong knowledge of financial analysis Ability and willingness to develop new client relationships and support More ❯
Business Performance Stakeholder Relationship Management: Build and maintain strong partnerships with key stakeholders, particularly across the Commercial and Functional teams, to ensure strong focus on business performance and execution Continuousimprovement leadership: Identify and drive opportunities for continuousimprovement, shaping or leading execution plans to deliver measurable, value-add outcomes. Performance Monitoring: Collaborate with … managing timelines, coaching junior team members, coordinating internal experts, ensuring quality of analysis and deliverables, and developing trusted client relationships Comprehensive knowledge in areas such as rapid performance improvement, strategic plan review/development, due diligence, and implementation Excellent problem-solving capabilities and strong knowledge of financial analysis Ability and willingness to develop new client relationships and support More ❯
workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & ContinuousImprovement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuousimprovement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯
workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & ContinuousImprovement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuousimprovement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯
london (city of london), south east england, united kingdom
TECEZE
workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & ContinuousImprovement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting, risk … management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuousimprovement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for … operational escalations, client satisfaction, and delivery alignment. Build and nurture trusted relationships with client stakeholders and partners. Participate in quarterly business reviews (QBRs) and service improvement planning. Work closely with account management and pre-sales teams to ensure service continuity and contract renewals. Escalate issues and risks proactively, providing solutions and corrective action plans. 6. Team Leadership & Global More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
numerous stakeholders and personas Working with cross-functional teams Demonstrated experience building and delivering a product or digital roadmap Ability to define/report on KPIs Post-launch optimisation & continuousimprovement Maintaining content guidelines and best practices Strong leadership & interpersonal skills Mentoring and developing teams Familiarity with content delivery across multiple mediums Comfortable in Agile environments Formal … improvement and content strategy initiatives, with a focus on digital procurement systems. Apply strong product management expertise to deliver transformation and optimise user experience. Post-launch, ensure continuousimprovement and performance optimisation of the system. Mentor and develop team members to build capability and resilience. Oversee content delivery across multiple formats and channels. Maintain and More ❯
test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. ContinuousImprovement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuousimprovement within scrum or project teams More ❯
london (city of london), south east england, united kingdom
Zero-Plus Ltd
execution and reporting, ensuring that desktop, mobile, VDI, and collaboration technologies are delivered to the highest standards of quality, security, and reliability. You will also provide governance oversight, drive continuousimprovement, and mentor junior engineers to build testing maturity across the organisation. In this role, you will: Define and own the test strategy for EUC projects, ensuring … and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance with ISO/IEC 27001, IT governance, and change management processes. Drive continuousimprovement of testing methods, automation, and processes. This is a leadership role with real visibility, ensuring that secure, user-centric solutions are delivered consistently and effectively. What More ❯