1 to 25 of 616 Customer Requirements Jobs

Nationals only. The primary role of the Senior Technical Consultant is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service … for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus … wants”. Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the more »

available and each employee strengthens his/her knowledge of the complex regulatory environment for IVD and CDx medical devices. Primary Purpose: As Senior Customer Success Manager, you will be responsible for building and maintaining strong relationships with our valued clients and help ensure their success and satisfaction with … our SaaS products. Customer-centricity will be at the heart of what you do. You will proactively organise and motivate cross functional teams to adopt operationally efficient best practices while embedding an enterprise customer-centric mindset. Your role will focus primarily on onboarding and renewals to reduce churn … rate, increase retention and improve the overall customer experience. Upselling to existing customers in collaboration with the sales team will be a key success KPI. Team cohesion is paramount. You will work as part of ARC’s Commercial team, working in parallel with the SaaS sales resource and reporting more »

with either CSM and/or FSM. In this role you will be responsible for: Delivering high quality ServiceNow implementations based on business process requirements Ensuring adherence to coding and design standards, and providing technical hand-over documentation Able to communicate on complex issues to meet business and customer requirements to avoid escalations Provide technical design authority and mentor more junior members of the team Technical lead for medium scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Due to the nature & the importance of the role we are looking for an experienced ServiceNow professional, to include: Experience in leading large implementations, providing technical governance and design Proven knowledge across multiple areas of the ServiceNow platform, including functionality, database more »

and assist the project management group to ensure the smooth and successful delivery of each project on time and budget, ensuring that all agreed customer requirements are met • Assist the Project Management group with the successful delivery of each Project within timescale and to budget ensuring that all … agreed customer requirements are met. • Mentoring of Graduate Engineers and Engineers • Support the Company Quality Program within SI operations to uphold the highest quality standards. Ensuring compliance and maintainability of the ISO certifications across the SI operations performing appropriate checks to audit/monitor adherence. • Commitment to the … across all technical work groups that provides the appropriate training, awareness, and job planning for zero incidents and accidents, both in the office or customer worksites. • Travel and attend customer meetings, project review meetings, FATs, vendor system testing; site installation supervision, site commissioning and witnessing SATs both on more »

cutting-edge technology solutions to empower businesses and organizations to achieve their goals. As a trusted Microsoft Partner, they are committed to excellence and customer satisfaction. My client is seeking a talented Dynamics 365 CE Pre-Sales Consultant to join their team. In this role, you will be responsible … for providing pre-sales support and expertise for Dynamics 365 Customer Engagement (CE) solutions. As a subject matter expert, you will collaborate with their sales team to understand customer requirements, develop tailored demonstrations, and articulate the value proposition of Dynamics 365 CE to potential clients. Responsibilities: Engage … business needs and challenges. Conduct product demonstrations and presentations to showcase the features and capabilities of Dynamics 365 CE. Customize demonstrations to align with customer requirements and objectives. Collaborate with the sales team to develop compelling proposals and solution recommendations. Respond to RFPs (Request for Proposals) and RFIs more »

and will be responsible for their solution, to ensure that each change appropriately integrates with the current mission critical legacy systems and meets the customer needs, including functionality, timescales and costs. You will be leading other engineering team members to ensure that the design is complete and ensuring that … covering technical, service and process aspects. They make use of Subject Matter Experts and specialists to assist them in developing solutions that meet the customer requirements, whilst engaging with systems engineering to ensure that solutions are deliverable and maintainable. Their responsibilities and accountability extend across contracted work (including … team to build a compliant solution. Engaging with the Chief Engineer, Lead Systems Engineer to ensure that solutions are deliverable. Represent the company on customer governance boards. Be the point of contact for customer technical issues and requirements clarification. Accountability: Accountable to the Program Chief Engineer for more »

and will be responsible for their solution, to ensure that each change appropriately integrates with the current mission critical legacy systems and meets the customer needs, including functionality, timescales and costs. You will be leading other engineering team members to ensure that the design is complete and ensuring that … covering technical, service and process aspects. They make use of Subject Matter Experts and specialists to assist them in developing solutions that meet the customer requirements, whilst engaging with systems engineering to ensure that solutions are deliverable and maintainable. Their responsibilities and accountability extend across contracted work (including … team to build a compliant solution. Engaging with the Chief Engineer, Lead Systems Engineer to ensure that solutions are deliverable. Represent the company on customer governance boards. Be the point of contact for customer technical issues and requirements clarification. Accountability: Accountable to the Program Chief Engineer for more »

Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play back and baseline. Develop a design aligned with the Architecture (if applicable) and technical requirements. Review requirements for accurate estimation. … issues as needed. Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements. Mentor and share technical knowledge/guidance to team. Perform Sprint activities (if agile) with the customer and the team. Do sprint … resilience of the components as per the design. Evaluate and identify the opportunities for continuous improvement in Delivery and/or in Design. Handle customer meetings and provide weekly/monthly reports for customer as well as TCS management. Participate and provide feedback during planning meetings (i.e., pre more »

experienced Systems Engineer looking to make a significant impact in the aerospace and defence industry. What you'll be doing: Analysing new and emerging customer requirements and providing a Safety and Avionic scoping together with a feasibility analysis for all 7 main sub-systems teams Coordinating a review … of the provided requirements to identify the initial customer needs Examining customer requirements and assessing the scenarios to identify the "Problem Space," documenting the findings in the Avionic System Scope and Feasibility Analysis Report (ASFAR) Being responsible for the overall system level functional Avionic design and … systems and 100+ "black boxes" Leading avionics safety analysis, qualification, and certification of the integrated system Ensuring the delivery of the final product to customer(s) Your skills and experiences: Essential: A strong Systems Engineering background throughout the whole system development lifecycle, ideally from the Aerospace or Defence sectors more »

our dynamic team. We are looking for an experienced PLM (Product Lifecycle Management) Solution Architect who will play a key role in leading successful customer deployments of Aras Innovator solutions. You will lead the technical implementation team in the analysis of business needs, creation of system requirements from … customer requirements, planning, design, configuration, integration, testing, establishing performance metrics and deployment of PLM solutions. What you will be doing: You will be leading a technical implementation team in all aspects of solution deployment. You will facilitate workshops, develop solutions, build consensus across all stakeholders to ensure timely … of technology aligned to business value. You will develop conceptual solution architecture using combination of standard and custom applications to produce end-to-end customer solution. You will lead as well as support the development of requirements specifications, Use Cases, and functional specifications for customer sign off more »

The role of the Senior Project Manager is toensure all assigned projects are properly planned, budgeted, organised, directed, monitored and controlled to safely meet customer requirements and agreed timescales and company financial objectives Be the prime customer point of contact manage relationships with all stakeholders Provide leadership … for the cross functional team (Sales, Technical, Quality, Production) with accountabilities for successful delivery of the customer project External supply chain management to ensure externally sourced parts and services are delivered on time and to cost and quality requirements Maintain a close working relationship with key customer stakeholders to identify project requirements and critical delivery dates and plans Represent the Company at external customer meetings and facilitate customer communications to resolve issues and develop shared plans and objectives Ensure a regular cycle of project review governance meetings to meet the requirements of more »

to work with a wide range of large clients and prospects. Reporting into the Technical Solutions Director, you will be responsible for supporting the customer success, new business and operations teams in their quest to retain, grow and win new customers. You will already have experience in at least … with the latest industry advancements and emerging sustainable practices. Sales and Pre-Sales Support: Collaborate closely with the commercial and operations team and the customer/partner to understand customer requirements and provide technical guidance throughout the sales process. Conduct thorough assessments of client needs, propose tailored … solutions, and offer expert advice on the implementation and integration of sustainable energy products and services. Customer Relationship Building: Build strong and enduring relationships with prospective clients, serving as a trusted advisor. Understand customer sustainability objectives, provide guidance on solutions, and promptly address technical inquiries. Demonstrate a customer more »

You must be eligible for Security Clearance (SC) to be considered for this position. What you'll be doing; * Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams. * Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the "Problem Space". … for Weapon System Preliminary Hazard Analysis (WS PHA). The output is also captured in the ASFAR. * Co-ordinate initial technical assessments of the Customer Business Cases (BC) to identify and document the overall scope, impact of the change(s) and a potential solutions. The solutions will be analysed more »

We are looking for x2 Customer Success Managers to join our Business Development Team based in Coventry. Reporting to the Head of Sales operations, the Sales Operations team is tasked with acquiring, managing, and growing our customer relationships whilst maximising margins. This key role will work proactively to … provide support services to customers with a focus on maximising sales operations effectiveness and customer experience. Duties and Responsibilities The role will foster and cultivate client relationships to help The MTC develop even greater levels of customer intimacy. Liaising, influencing and working alongside the Marketing team around specific … events, collateral required for Sales, Bids, or other customer related events. Support the collations and production of customer and business specific presentation/Case Studies to ensure this is to the required standard. Ensuring relevant business information/Sales reports are produced and shared when necessary. Working closely more »

process aspects. You will call upon other subject matter experts (SME's) and technical architects to assist you in developing solutions that meet the customer requirements, whilst engaging with systems engineers to ensure that solutions are deliverable and maintainable. Joining this team you will play a role in … be accountable for the infrastructure solution design, to ensure that each change appropriately integrates with the current mission critical legacy systems and meets the customer needs, including functionality, timescales and costs. What will I be doing? Defining technical solutions that are acceptable to the client within the project constraints … with the Chief Engineer, Lead Systems Engineer and Project and Programme Managers to ensure that solutions are both deliverable and maintainable. Engaging with the customer to clarify requirements and how they can be met. Represent the company on technical advisory boards and client governance boards. Be the point more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

for a Technical Account Manager to join an established managed IT services provider based in Halesowen. The successful candidate will be responsible for managing customer relationships, being the primary point of contact for all clients and ensuring customer satisfaction. Key Responsibilities: * Manage customer relationships, ensuring customer satisfaction and responding to customer enquiries including growth and development * Develop and maintain a clear understanding of customer needs and requirements, advising how their services and products can address their needs * Liaise with internal teams to ensure customer requirements are met * Prepare technical proposals … demonstrations and proof of concept presentations * Maintain and update CRM system with relevant client updates and records * Monitor and report on customer service performance * Identify opportunities for improvement Technical Skills Required: * Previous experience in a customer service/account management/sales executive role desirably essentially within the more »

for different customers, with durations ranging from a few weeks to over a year. It’s a team-based, full software lifecycle role, including requirements capture, design, development, testing and deployment. We are interested in hearing from both technical and functional consultants, and those with more of an engineering … focus. Depending on the project and your role, you could be: Designing a series of services to meet customer requirements Running a workshop with a customer to understand & document their requirements and advise on how the Power Platform or Dynamics 365 can be configured & customised to … meet their needs Building a Power Apps app or component to meet a business need Configuring and customising a Dynamics 365 module, such as Customer Service, to meet your customer’s requirements Building a Power Automate Flow to automate a business process Building a Power BI dashboard more »

for different customers, with durations ranging from a few weeks to over a year. It’s a team-based, full software lifecycle role, including requirements capture, design, development, testing and deployment. We are interested in hearing from both technical and functional consultants, and those with more of an engineering … focus. Depending on the project and your role, you could be: Designing a series of services to meet customer requirements Running a workshop with a customer to understand & document their requirements and advise on how the Power Platform or Dynamics 365 can be configured & customised to … meet their needs Building a Power Apps app or component to meet a business need Configuring and customising a Dynamics 365 module, such as Customer Service, to meet your customer’s requirements Building a Power Automate Flow to automate a business process Building a Power BI dashboard more »

documentation and training material conforming to relevant Company standards and procedures Undertake functional testing and validation of developed code, documentation, and training materials Investigate customer product use scenarios, reproducing issues and resolving these Contribute to project planning, identifying, and advising on technical tasks to be undertaken and the resources … required for the project Understand customer requirements and translate into technical requirements Produce designs and specifications to meet customer requirements Identify and participate in research activities to assist in advancing department ways of working Support Junior and Mid-Level Engineers with workload if required Provide more »

you. Responsibilities: Product vision - Help us define our product vision and shape the short- and long-term product roadmaps. Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Roadmap development - Research … markets, gather customer requirements, talk to analysts, understand the competition, work with engineering on “what will it take” and use your knowledge and experience to propose roadmap ideas for approval by the executive team. Requirements Management & Specification - the clear definition and documentation of functional and non-functional … software requirements. This includes the identification, exact specification, prioritization and validation of requirements so that these can be planned across various product releases. Product Planning - For new products on the roadmap, scope and prioritize features based on business and customer requirements as well as the capacity of more »

then read on. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

then read on. Role and responsibilities:- Team Leadership Develop and code software Undertake functional testing Lead investigations in to product use scenario's Translate customer requirements to technical requirements Project planning and decide on resource allocation Produce design/specifications to meet customer requirements Experience more »

a motivated individual to develop the position and achieve their own career goals . Main Duties: Communication with customers and suppliers Review and clarify customer requirements Gather quotations from suppliers and sub-contractors for parts and services Raise purchase orders Track progress of purchase orders at regular intervals … the requested item is obsolete or on long lead time Find solutions to drive sales Liaise with suppliers and manufacturers for parts information Process customer orders for parts and accessories Helping customers find and purchase the correct parts Provide customer with technical advice by liaising with our engineers … Meet and exceed sales targets and performance metrics Supporting in all areas of work where appropriate Ensure compliance with customer requirements Embrace and support company values Candidate Requirements: Excellent IT skills with confident use of Microsoft Office packages including Word, Excel and Outlook Excellent personal organisation and more »

the expert for formulating and leading presales technical/functional support activity to both Oracle Technology software/license sales and customers whilst ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Reps or junior Solution Engineer’s. Focuses on large or complex sales … aspects of the technical sales process. Advises internal and external clients on overall architect solutions. Supporting the sales team with account planning, identifying potential customer requirements and progression through to opportunity creation via strong discovery techniques. To work beyond single product discussions to architect solutions based upon customer requirements. Support sales with demonstrating to the customer how the technical solution will provide business value with positive outcomes. Ability to communicate functionality and lead discovery discussions with customers in technical roles. Ability to shift from functionality level and articulate high-level business value benefits when meeting executive more »