Customer Requirements
UK

The following table provides summary statistics for permanent job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Requirements over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 245 179 311
Rank change year-on-year -66 +132 +1
Permanent jobs citing Customer Requirements 1,181 2,124 2,019
As % of all permanent jobs advertised in the UK 1.19% 2.11% 1.28%
As % of the Processes & Methodologies category 1.39% 2.20% 1.34%
Number of salaries quoted 696 606 934
10th Percentile £28,500 £31,262 £33,315
25th Percentile £36,250 £37,500 £43,750
Median annual salary (50th Percentile) £50,598 £57,500 £60,000
Median % change year-on-year -12.00% -4.17% +4.35%
75th Percentile £65,188 £80,000 £75,000
90th Percentile £82,500 £91,250 £94,475
UK excluding London median annual salary £48,500 £52,500 £50,000
% change year-on-year -7.62% +5.00% -1.96%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 84,921 96,445 150,777
As % of all permanent jobs advertised in the UK 85.57% 95.59% 95.69%
Number of salaries quoted 59,902 56,808 82,456
10th Percentile £29,010 £34,000 £33,645
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £61,000 £60,000
Median % change year-on-year -9.84% +1.67% +9.09%
75th Percentile £72,500 £81,250 £80,000
90th Percentile £92,500 £100,000 £96,250
UK excluding London median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Salary Trend

3-month moving average salary quoted in jobs citing Customer Requirements.

Salary trend for Customer Requirements in the UK

Customer Requirements
Salary Histogram

Salary distribution for jobs citing Customer Requirements over the 6 months to 11 May 2024.

Salary histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -46 1,104 £52,500 -8.70% 557
UK excluding London -78 985 £48,500 -7.62% 501
Work from Home -18 356 £56,500 -16.30% 212
South East -64 311 £45,000 -16.28% 121
Midlands +59 281 £53,750 +3.37% 110
West Midlands +86 222 £57,500 +9.52% 74
North of England +12 159 £50,000 -9.09% 112
London -34 148 £70,000 -6.67% 85
South West -62 124 £44,000 +2.33% 60
North West +19 100 £50,000 -4.76% 60
East of England -83 82 £55,000 -4.35% 59
East Midlands -18 59 £29,000 -29.27% 36
Yorkshire +33 51 £55,000 -3.08% 40
Wales -58 15 £32,500 +41.30% 12
Scotland -193 15 £42,500 -13.27% 36
North East +3 11 £40,250 -36.06% 14
Northern Ireland +28 9 £42,500 +39.34% 8

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (2.71%) Microsoft Exchange
2 15 (1.27%) SharePoint
3 9 (0.76%) Confluence
3 9 (0.76%) IIS
4 6 (0.51%) Tomcat
5 5 (0.42%) Apache
5 5 (0.42%) CMS
5 5 (0.42%) JBoss
5 5 (0.42%) Kinematics
5 5 (0.42%) SharePoint 2010
5 5 (0.42%) SharePoint 2013
5 5 (0.42%) WebLogic
5 5 (0.42%) WebSphere
5 5 (0.42%) WildFly
6 4 (0.34%) Umbraco
7 2 (0.17%) Adobe Experience Manager
7 2 (0.17%) Blackberry Enterprise Server
7 2 (0.17%) Oracle SOA Suite
7 2 (0.17%) Oracle Workflow
7 2 (0.17%) WinCC
Applications
1 208 (17.61%) Microsoft Office
2 121 (10.25%) Microsoft Excel
3 24 (2.03%) Microsoft PowerPoint
4 18 (1.52%) Simulink
5 14 (1.19%) SOLIDWORKS
6 13 (1.10%) Microsoft Project
7 12 (1.02%) Spreadsheet
8 10 (0.85%) MS Visio
8 10 (0.85%) OrCAD
9 9 (0.76%) Solid Edge
10 8 (0.68%) Stateflow
11 6 (0.51%) InVision
11 6 (0.51%) Sketch
12 5 (0.42%) AutoCAD
12 5 (0.42%) CANalyzer
12 5 (0.42%) Trello
13 1 (0.085%) Siemens NX
Business Applications
1 12 (1.02%) Dynamics CRM
2 7 (0.59%) Remedy ITSM
2 7 (0.59%) Teamcenter
3 5 (0.42%) Oracle ERP
4 4 (0.34%) SAP WM
5 2 (0.17%) Dynamics NAV
5 2 (0.17%) Oracle Applications
5 2 (0.17%) Oracle Cash Management
5 2 (0.17%) Oracle EBS
5 2 (0.17%) Oracle EBS R12
5 2 (0.17%) Primavera
5 2 (0.17%) SAP S/4HANA
5 2 (0.17%) Workfront
6 1 (0.085%) Elite 3E
6 1 (0.085%) HiPortfolio
6 1 (0.085%) SAP ERP
6 1 (0.085%) SAP SD
Cloud Services
1 104 (8.81%) Azure
2 70 (5.93%) SaaS
3 64 (5.42%) Microsoft 365
4 61 (5.17%) AWS
5 43 (3.64%) Power Platform
6 29 (2.46%) Azure DevOps
7 21 (1.78%) Cloud Computing
8 20 (1.69%) Dynamics 365
9 18 (1.52%) Entra ID
10 11 (0.93%) GCP
10 11 (0.93%) Power Automate
11 8 (0.68%) PaaS
12 7 (0.59%) GitHub
12 7 (0.59%) Google Sheets
12 7 (0.59%) PowerApps
13 5 (0.42%) IaaS
13 5 (0.42%) WhatsApp
14 4 (0.34%) Google Analytics
14 4 (0.34%) Snowflake
15 3 (0.25%) Google Data Studio
Communications & Networking
1 46 (3.90%) WAN
2 30 (2.54%) VPN
3 29 (2.46%) Firewall
4 26 (2.20%) TCP/IP
4 26 (2.20%) Wireless
5 24 (2.03%) Internet
5 24 (2.03%) LAN
6 21 (1.78%) DNS
6 21 (1.78%) SD-WAN
7 19 (1.61%) 5G
8 17 (1.44%) BGP
8 17 (1.44%) MPLS
9 16 (1.35%) Ethernet
10 15 (1.27%) RS-232
10 15 (1.27%) SAN
10 15 (1.27%) SSL
10 15 (1.27%) Unified Communications
10 15 (1.27%) Wi-Fi
11 14 (1.19%) DHCP
12 12 (1.02%) HTTP
Database & Business Intelligence
1 50 (4.23%) SQL Server
2 30 (2.54%) Power BI
3 23 (1.95%) NoSQL
4 17 (1.44%) MongoDB
5 10 (0.85%) GIS
6 9 (0.76%) Data Warehouse
6 9 (0.76%) Relational Database
7 8 (0.68%) Geospatial Data
8 7 (0.59%) MySQL
9 6 (0.51%) PostgreSQL
9 6 (0.51%) SQL Server Analysis Services
10 5 (0.42%) Big Data
10 5 (0.42%) SQL Server Reporting Services
11 4 (0.34%) DTS
11 4 (0.34%) PowerPivot
11 4 (0.34%) Redis
11 4 (0.34%) SQL Server Integration Services
12 3 (0.25%) Amazon RDS
12 3 (0.25%) DynamoDB
12 3 (0.25%) Elasticsearch
Development Applications
1 47 (3.98%) JIRA
2 37 (3.13%) Git
3 24 (2.03%) Subversion
4 19 (1.61%) Rational DOORS
4 19 (1.61%) Visual Studio
5 16 (1.35%) GitLab
6 9 (0.76%) Jenkins
6 9 (0.76%) Rational Rhapsody
7 7 (0.59%) Eclipse
8 5 (0.42%) CANoe
8 5 (0.42%) LabVIEW
8 5 (0.42%) NUnit
9 4 (0.34%) TeamCity
10 3 (0.25%) Bitbucket
10 3 (0.25%) SonarQube
11 2 (0.17%) Balsamiq
11 2 (0.17%) Burp Suite
11 2 (0.17%) Cypress.io
11 2 (0.17%) Hudson
11 2 (0.17%) SoapUI
General
1 557 (47.16%) Social Skills
2 282 (23.88%) Analytical Skills
3 197 (16.68%) Organisational Skills
4 181 (15.33%) Finance
5 156 (13.21%) Influencing Skills
6 95 (8.04%) Marketing
7 81 (6.86%) Manufacturing
8 78 (6.60%) Electronics
8 78 (6.60%) Presentation Skills
9 48 (4.06%) Inclusion and Diversity
10 47 (3.98%) Retail
11 41 (3.47%) Telecoms
12 36 (3.05%) Aerospace
12 36 (3.05%) Legal
13 35 (2.96%) Automotive
14 29 (2.46%) Games
15 28 (2.37%) Public Sector
16 21 (1.78%) Law
16 21 (1.78%) Military
17 13 (1.10%) Aviation
Job Titles
1 172 (14.56%) Analyst
2 141 (11.94%) Senior
3 120 (10.16%) Product Analyst
3 120 (10.16%) Sales Analyst
4 105 (8.89%) Project Manager
5 91 (7.71%) Architect
6 85 (7.20%) Consultant
7 83 (7.03%) Developer
8 82 (6.94%) Support Engineer
9 81 (6.86%) Lead
10 80 (6.77%) Systems Engineer
11 45 (3.81%) Solutions Architect
12 42 (3.56%) Software Engineer
13 41 (3.47%) Applications Engineer
14 29 (2.46%) Product Manager
15 28 (2.37%) Network Engineer
15 28 (2.37%) Senior Developer
16 27 (2.29%) Technical Consultant
17 24 (2.03%) Technical Manager
18 22 (1.86%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 72 (6.10%) .NET
2 48 (4.06%) HTML
3 45 (3.81%) CSS
3 45 (3.81%) SOAP
4 38 (3.22%) Web Services
5 34 (2.88%) XML
6 30 (2.54%) .NET Framework
7 26 (2.20%) JSON
8 25 (2.12%) RESTful
9 24 (2.03%) REST
10 23 (1.95%) React
11 21 (1.78%) Node.js
12 19 (1.61%) AngularJS
13 18 (1.52%) RabbitMQ
14 15 (1.27%) Qt
15 11 (0.93%) ASP.NET
15 11 (0.93%) jQuery
15 11 (0.93%) NETCONF
15 11 (0.93%) YAML
15 11 (0.93%) YANG
Miscellaneous
1 131 (11.09%) Self-Motivation
2 122 (10.33%) Management Information System
3 52 (4.40%) Data Centre
4 46 (3.90%) IoT
5 45 (3.81%) Driving Licence
6 37 (3.13%) Product Ownership
7 32 (2.71%) Robotics
8 29 (2.46%) Algorithms
9 26 (2.20%) Virtual Team
10 24 (2.03%) Clustering
11 21 (1.78%) Analytical Mindset
12 20 (1.69%) Public Cloud
13 16 (1.35%) Analogue Electronics
13 16 (1.35%) Data Structures
14 15 (1.27%) Embedded Systems
14 15 (1.27%) Hybrid Cloud
15 13 (1.10%) FPGA
15 13 (1.10%) Renewable Energy
16 12 (1.02%) Onboarding
17 11 (0.93%) Distributed Systems
Operating Systems
1 125 (10.58%) Windows
2 85 (7.20%) Linux
3 35 (2.96%) Windows Server
4 27 (2.29%) Windows 10
5 18 (1.52%) Unix
6 17 (1.44%) Windows 7
7 14 (1.19%) AIX
8 13 (1.10%) CentOS
8 13 (1.10%) Windows Server 2012
9 12 (1.02%) Ubuntu
10 5 (0.42%) Embedded Linux
11 4 (0.34%) Android
11 4 (0.34%) Apple iOS
12 3 (0.25%) FreeBSD
12 3 (0.25%) Mac OS X
13 2 (0.17%) Oracle Linux
13 2 (0.17%) OS/2
13 2 (0.17%) Red Hat Enterprise Linux
13 2 (0.17%) Windows Server 2008
13 2 (0.17%) Windows XP
Processes & Methodologies
1 429 (36.33%) Problem-Solving
2 244 (20.66%) Project Management
3 220 (18.63%) Continuous Improvement
4 218 (18.46%) Customer Service
5 197 (16.68%) Agile
6 161 (13.63%) Mathematics
7 143 (12.11%) Mentoring
8 141 (11.94%) Presales
9 106 (8.98%) Collaborative Working
10 104 (8.81%) Business Development
11 100 (8.47%) DevOps
12 96 (8.13%) Decision-Making
12 96 (8.13%) Software Engineering
13 91 (7.71%) ITIL
14 85 (7.20%) Systems Engineering
15 84 (7.11%) Coaching
16 83 (7.03%) Project Delivery
17 75 (6.35%) Cybersecurity
18 73 (6.18%) Roadmaps
19 72 (6.10%) Actionable Insight
Programming Languages
1 119 (10.08%) SQL
2 85 (7.20%) Python
3 79 (6.69%) JavaScript
4 73 (6.18%) C#
5 55 (4.66%) C
6 53 (4.49%) C++
7 35 (2.96%) Java
8 23 (1.95%) PowerShell
9 21 (1.78%) MATLAB
10 18 (1.52%) VB
11 10 (0.85%) ActionScript
11 10 (0.85%) TypeScript
12 7 (0.59%) Bash
12 7 (0.59%) Go
12 7 (0.59%) T-SQL
13 5 (0.42%) Ruby
13 5 (0.42%) XAML
14 4 (0.34%) Assembly Language
14 4 (0.34%) Embedded C
15 3 (0.25%) Perl
Qualifications
1 467 (39.54%) Degree
2 194 (16.43%) Security Cleared
3 93 (7.87%) SC Cleared
4 35 (2.96%) DV Cleared
5 34 (2.88%) Master's Degree
6 25 (2.12%) BPSS Clearance
7 24 (2.03%) HND
8 19 (1.61%) Cisco Certification
9 18 (1.52%) Microsoft Certification
10 14 (1.19%) Computer Science Degree
10 14 (1.19%) DBS Check
11 13 (1.10%) HNC
11 13 (1.10%) ITIL Certification
12 12 (1.02%) CCNP
13 11 (0.93%) MBA
14 10 (0.85%) PRINCE2 Practitioner
15 9 (0.76%) CCNA
15 9 (0.76%) Chartered Engineer
15 9 (0.76%) PMI Certification
16 8 (0.68%) PgMP
Quality Assurance & Compliance
1 74 (6.27%) SLA
2 71 (6.01%) PMO
3 48 (4.06%) QA
4 29 (2.46%) ISO 9001
5 26 (2.20%) ISO/IEC 27001
6 17 (1.44%) ISO 26262
7 16 (1.35%) GDPR
8 15 (1.27%) Accessibility
9 11 (0.93%) Actionable Recommendations
9 11 (0.93%) Automotive SPICE
10 10 (0.85%) Cyber Essentials
11 7 (0.59%) ISO 9000
11 7 (0.59%) ISO/IEC 17025
11 7 (0.59%) JTAG
12 5 (0.42%) NCSC
12 5 (0.42%) NIST
13 4 (0.34%) IEC 61131
13 4 (0.34%) ISO/IEC 15288
14 3 (0.25%) GRC
14 3 (0.25%) WCAG
System Software
1 61 (5.17%) Active Directory
2 48 (4.06%) Firmware
3 37 (3.13%) Docker
4 36 (3.05%) VMware Infrastructure
5 11 (0.93%) vSphere
6 10 (0.85%) OpenSSH
6 10 (0.85%) VMware ESXi
6 10 (0.85%) XenApp
7 6 (0.51%) Hyper-V
8 2 (0.17%) Embedded Firmware
9 1 (0.085%) NFS
9 1 (0.085%) vCloud
Systems Management
1 30 (2.54%) Kubernetes
2 23 (1.95%) Ansible
2 23 (1.95%) Terraform
3 14 (1.19%) Functional Safety
4 13 (1.10%) Microsoft Intune
5 12 (1.02%) Backup Exec
5 12 (1.02%) NetBackup
6 10 (0.85%) IBM BigFix
6 10 (0.85%) PowerCLI
6 10 (0.85%) vCenter Server
7 9 (0.76%) SCCM
8 6 (0.51%) Endace
8 6 (0.51%) HP UCMDB
9 4 (0.34%) FortiGate
10 3 (0.25%) Dell DRAC
10 3 (0.25%) Fluentd
10 3 (0.25%) Grafana
10 3 (0.25%) logstash
10 3 (0.25%) Prometheus
11 2 (0.17%) Wonderware InTouch
Vendors
1 209 (17.70%) Microsoft
2 53 (4.49%) Oracle
3 47 (3.98%) VMware
4 44 (3.73%) Cisco
5 32 (2.71%) IBM
6 26 (2.20%) Apple
7 25 (2.12%) Google
8 24 (2.03%) Dell
8 24 (2.03%) HP
9 23 (1.95%) ServiceNow
10 22 (1.86%) IFS
11 20 (1.69%) Adobe
11 20 (1.69%) Juniper
12 19 (1.61%) Citrix
13 17 (1.44%) SAP
14 16 (1.35%) Workday
15 14 (1.19%) NetApp
16 12 (1.02%) Hitachi
16 12 (1.02%) Snow
16 12 (1.02%) Veritas