10 Customer Segmentation Jobs

engaging and personalised automated campaigns across email, SMS, in-app & push. You will build and deploy broadcast campaigns as well as communication journeys and customer segmentation to support effective delivery of personalised multi-channel messaging. Youll also support with the implementation of the customer retention strategy. This … role will require you to analyse all campaigns and their results as well as customer data to optimise performance and report back their findings. What experience youll need to apply At least 1 years' experience within a CRM role or a digital marketing role with a CRM focus Experience … email marketing A good understanding of CRM platforms A knowledge of automated journey building Highly creative with a keen eye for detail Experience in customer segmentation Analytically minded Excellent written and verbal communication skills Excellent self-motivation, timekeeping & organisational skills What youll get in return for your experience more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and own … channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart meter … strategic expertise, you’ll proactively identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and own … channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart meter … strategic expertise, you’ll proactively identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and own … channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart meter … strategic expertise, you’ll proactively identify areas of synergies and cross-pollination across campaigns. You’ll focus on driving CRM initiatives such as uplifting customer marketing consent, customer journey mapping, minimising customer email unsubscribes and defining optimal channel engagement culminating in the creation of a CRM toolkit more »

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make a more »

of departments, chef team and finance to understand business needs and objectives. Data Collection: Gather data from various sources including catering orders, sales records, customer feedback, and operational reports. Data Processing: Clean, pre-process, and organise data to ensure accuracy and consistency. Data Analysis: Utilize statistical techniques, data mining … and predictive modelling to extract meaningful insights from the data. Performance Tracking: Monitor key performance indicators (KPIs) such as sales trends, customer preferences, order volumes, and profitability. Trend Analysis: Identify patterns and trends in catering data to anticipate customer demand, seasonal variations, and market trends. Forecasting: Develop forecasting … to stakeholders at all levels of the organization. Process Improvement: Collaborate with cross-functional teams to identify opportunities for process improvements and operational efficiencies. Customer Segmentation: Segment customers based on their preferences, behaviour, and demographics to personalize marketing strategies and enhance customer satisfaction. Business Strategy: Provide analytical more »

Responsibilities: Manage the email marketing calendar, working with the Senior CRM Manager and the necessary stakeholders to ensure that emails align with the overall customer plan. Design and implement weekly emails including creating compelling copy, subject lines and design templates and briefing the design studio along with building the … emails in our email & customer data platform, Ometria. Manage the full sign off process for all emails, including Trading sign off, building strong relationships with Trading and eCommerce teams. Alongside the Senior CRM Manager, further develop and bring to life the lifecycle/automation campaigns from welcome journeys to … post purchase and retention primarily across email, but working with the wider digital team to incorporate other channels into the flows. Use customer segmentation data to tailor marketing communications, to increase relevancy and frequency of purchase. Promote a culture of test & learn to drive innovation and utilise the more »

channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver effective communications for customer retention, revenue and engagement. Evaluate and improve CRM Comms. Automated … content, app push notifications, in-app messaging, and other touchpoint impacts. Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content. Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set … up, proofing, translation, implementation, and campaign/weekly reporting. Execute & help to develop customer segmentation , with communications that are appropriately targeted for best impact with territory and translation consideration. Drive success via the CRM testing programme , ensuring good visibility of overall results and testing mechanics to improve KPIs. more »

qualify prospects and schedule discovery calls leading to qualified opportunities Work with the executive team to devise strategic sales plans aligned with competitive analyses, customer segmentation, penetration plans, and thoughtful product positioning. Perform tasks assigned by the line manager Essential Requirements: 2+ Years of SDR or BDR experience more »

INTELLIGENT FUTURES Futures Housing Group is dedicated to achieving effortless customer experiences. Business Change and Digital Transformation strategies seek to engage with customers, on a much wider basis and across our wider geographical operating area via online and digital platforms. A critical component to our success is how we … learn and develop from customer feedback. We are looking for someone to lead the team and be the specialist for the Group on customer data, insight and analytics. This position will focus on helping the Group collect, use and understand the data we have about our customers to … self-service, which is both effortless for customers and ultimately reduces our service costs. You will develop a reliable and consistent method of capturing customer feedback across all frontline services to map and understand their journey. We need someone who can hit the ground running and develop the team. more »