5 of 5 ITIL Certification Jobs in the West Midlands

matter expert on Managed Service Provider (MSP) products as they relate to Thrive's service catalogue. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong analytical and problem-solving skills. Forward thinking, not afraid ...

matter expert on Managed Service Provider (MSP) products as they relate to Thrive's service catalogue. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong analytical and problem-solving skills. Forward thinking, not afraid ...

matter expert on Managed Service Provider (MSP) products as they relate to Thrive's service catalogue. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong analytical and problem-solving skills. Forward thinking, not afraid ...

design services that meet business needs Implement and optimise new systems or processes (e.g. ticketing platforms) to enhance service delivery and efficiency Requirements ITIL certified, with strong practical knowledge of the ITIL framework 7+ years proven experience in IT Service Management 3+ years in a leadership or managerial … role overseeing ITIL processes Hands-on experience running or facilitating CAB meetings Experience implementing new systems or processes, including ticketing platforms Knowledge of governance, due diligence, and formal IT frameworks Excellent communication and stakeholder management skills Experience in legal, insurance, finance, or a related professional services sector (desirable) Advanced ...

Service Manager: • 7+ years' experience in IT Service Management, with at least 3 years in a leadership or managerial capacity. • Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such … ServiceNow, BMC Remedy, or equivalent. • ITIL v3 Foundation; advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU ...