Jobs 1 to 15 of 70

Helpdesk Analyst - Windows Server / Desktop Support / MS Office

Birmingham, West Midlands (County) -
We are looking to recruit a Helpdesk Analyst with experience supporting users across multiple sites, working in a predominantly Microsoft environment. The ideal candidate will have Service Desk / Helpdesk experience and a good understanding of Windows Server and other associated technologies such as Microsoft Office, Active Directory and Exchange... As...
Salary: £16000 - £22000 per annum + Benefits
Posted: 6 days ago

Support Analyst

Solihull, West Midlands (County) -
Rullion IT Plus
Solihull. Permanent. My client is currently recruiting a Support Analyst to join their team on a permanent basis in their Solihull offices. In order to be considered for this position, you will have excellent customer services experience ideally within an IT Support role. Knowledge of the Insurance market is highly...
Posted: 7 hours ago

Service Delivery Analyst - 12 month FTC

Solihull, West Midlands -
Accountabilities: The position on offer will be responsible for supporting an IS Delivery Lead to deliver excellent Application Support and Service Management ensuring that the services and processes are effective and fit for purpose... The position will undertake regular review of all Application or Service Management processes working closely with...
Posted: 6 days ago

ICT Customer Quality Manager

Telford, Shropshire -
Telford Wrekin Council
Monitors the ICT Service Desk System to ensure that all calls are dealt with within the Service Level Agreements (SLA’s)... Monitors service delivery against service level agreements analyses, and makes recommendations for service improvements to the ICT Management team... Corporate - To include Managing Director, Director, Assistant Directors, Service Delivery...
Salary: From £31,160 to £33,998 per annum
Posted: 7 days ago

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 5 days ago

IT Service Introduction Lead

Coventry -
Hays IT - Uk Posting account
IT Service Lead / Project Manager One of the East Midlands leading manufacturing firms seeks to expand its Service Delivery team by adding a senior IT Service Leader / Project Manager. Role profile: Your role will be to own and govern Service Introduction (Service Design and Transition) for a key business area/...
Salary: £42000.00 - £47000.00 per annum + Exec Car + Extensive Benefits
Posted: 18 days ago

Service Desk Analyst

Market Drayton, Shropshire -
Culina Logistics
Knowledge of VOIP telephone systems. Microsoft Active Directory and Exchange 2007/2010 administration skills. IT desktop support which should include Windows 7 and Microsoft Office. Working knowledge of LAN’s, WAN’s and switch configurations... Citrix XenAPP Administration. Linux Administration and Support... ITIL Foundation v3 qualified. Microsoft, VMware, Citrix XenApp,...
Salary: From £19,000 to £23,000 per annum + Bonus + On call allowance
Posted: 4 days ago

Application Support / Hosted Support (Managed Services)

West Midlands -
Rullion IT Plus
normalising, indexes, transaction logs retention, errors checks, boost query performance) *Ability to provide performance metrics and statistics of database... *Ability to conduct Trend Analysis and to plan a list of actions to potentially provide improvement or reduce the possibility of a problem or service outage... *Must have experience working in...
Posted: 2 days ago

Application Support Officer / Helpdesk Support / 1st Line

Burton upon Trent -
Blue Town Online
The Role: First & second line application support according to customer service level agreement’s... Assisting with Project Management... Good working knowledge of Microsoft Office Applications. Good technical understanding of: o Microsoft SQL Server. o Microsoft IIS Server... Qualifications and Experience: Minimum of three A Levels (English is desirable) at Grade...
Salary: Competitive
Posted: 13 days ago

ICT Service Delivery Manager (6 month contract)

Oldbury, West Midlands (County) -
CF Appointments
Job Title: ICT Service Delivery Manager (6 month contract) Location: Oldbury, West Midlands... - Management of the IT Service Delivery Team including responsibility for service desk, application support, career development and staff appraisals - Definition of service level agreements (SLA’s) in relation to contracted services, ensuring the SLA’s are achieved;...
Rate: From £45,000 to £45,000 per annum £45,000 pro rata
Posted: 6 days ago

Datacentre Tech Incident Manager - Client Facing - Birmingham

Birmingham, West Midlands (County) -
Circle Recruitment
Keywords: Datacentre / Incident Management / Client Facing / Documentation / Processes / Coordinate resources / Stakeholders / Technical Plans / Windows / Networking / Datacentre / Storage / Server / Virtualisation. Datacentre Tech Incident Manager with excellent service delivery and customer facing skills is required by my client based in Birmingham... You should have a strong technical background within a windows environment...
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 5 days ago

Desktop Support Analyst (Field Based) Birmingham/London

Birmingham, West Midlands (County) -
Ashdown IT
This exciting role will see the successful candidate providing 2nd line support, working with a range of technologies and to ITIL standards... To be considered suitable for this Desktop Support Engineer role you will need to have the following skills and experience as well as the willingness to be flexible...
Salary: £25000 per annum + benefits
Posted: Yesterday

Senior Infrastructure Analyst - £40k - £45k - Birmingham

Birmingham, West Midlands (County) -
Austin Fraser
Lead support analyst for VMware vSphere server virtualisation Infrastructure. - Citrix XenApp administration. - Business continuity recovery... Knowledge & Experience: - Citrix XenApp up to version 6.5. - Active Directory Services. - MS-Exchange 2007/10... - Knowledge of Dell/HP Hardware... - Knowledge of ITIL and Prince2 Frameworks. - Microsoft Qualifications in Active Directory Services in Windows...
Salary: £40000 - £420000 per annum + Excellent Benefits
Posted: 5 days ago

Infrastructure Support Specialist

Burton-On-Trent, Staffordshire -
ReThink Recruitment
INFRASTRUCTURE ENGINEER - Windows - VMWare - Exchange... To provide IT support for a Windows 2003/2008 Active Directory server environment. Support and administration of HP and Cisco network equipment... Support of LAN & WAN infrastructure... Essential: Microsoft operating systems - Windows 2003/2008 Server. MS Server skills - Exchange, SQL, Terminal Server. VMWare vSphere 4 &...
Salary: £37000.00 per annum
Posted: 6 days ago

Infrastructure Analyst - 3rd line Support

Birmingham, West Midlands (County) -
The ideal candidate will be educated to IT based degree level or NVQ equivalent, Knowledge of ITIL Frameworks, Extensive Infrastructure Architecture experience, excellent troubleshooting skills to rapidly resolve complex 3rd Line Server and Network problems; Support and Maintenance of GPO and AD design. You will be required to have extensive...
Salary: negotiable
Posted: 5 days ago