Jobs 1 to 2 of 2

Servicedesk Analyst (Customer Service)

Key Tasks of the Servicedesk Analyst: Respond and log calls received in the Servicedesk mailbox in line with ITIL (Information Technology Infrastructure Library - IT Service Management) guidelines. Log and manage RFCs within the CRM system following current Edenhouse processes... Desired Skills and Experience for the Servicedesk Analyst: Competent user of...
Birmingham -
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 21 days ago

IT Technical Support Lead

SAAS IAAS ITIL CLOUD "TECHNICAL SUPPORT" "INFRASTRUCTURE ENGINEER" "3RD LINE SUPPORT" "MOBILE DEVICES" Your new company... As part of this role, you will implement an Incident and Problem management process aligned to ITIL ITSM best practise. You will embed the new Service desk tool, work with IT Service Delivery colleagues...
Walsall, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £36000.00 per annum
Posted: 6 days ago