1 to 25 of 49 ITSM Jobs in the West Midlands

Familiar with SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking ...

Operating Systems - Deployment, configuration, and support. Experience in cloud bases solutions like Azure, Azure Active Directory, Microsoft Entra, Intune, M365 & AWS. Knowledge of ITSM tools. Desirable Previous experience of working with DICOM, HL7 and PACS/RIS systems is desirable, but not essential. Disclosure and Barring Service Check This post ...

reporting experience Full UK Driving Licence Experience working within MOD/RAF organisations Previous or current SCIDA experience (highly desirable) Knowledge of Oracle, Remedy ITSM and/or other similar business tools Experience adapting CI approaches to changing business needs Knowledge of Defence ICT standards and JSP 101 Change Management ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

platforms) to enhance service delivery and efficiency Requirements ITIL certified, with strong practical knowledge of the ITIL framework 7+ years proven experience in IT Service Management 3+ years in a leadership or managerial role overseeing ITIL processes Hands-on experience running or facilitating CAB meetings Experience implementing new systems ...

years of FinOps and Kubernetes experience Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon ...

years of FinOps and Kubernetes experience Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon ...

years of FinOps and Kubernetes experience Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon ...

years of FinOps and Kubernetes experience Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon ...

years of FinOps and Kubernetes experience Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon ...

expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. - Analytics - Capable of creating visual reports ...

expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality Strong background in data validation, profiling, and data governance. Analytics Capable of creating visual reports ...

expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports ...

expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating visual reports ...

requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that ...

industry regulations, compliance standards, and internal governance frameworks, ensuring services are designed and managed in accordance with legal, security, and compliance requirements. - Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or similar platforms to manage service lifecycle processes. - Strong ability to communicate and set expectations with stakeholders and third ...

internal and external calls, attending face-to-face meetings when required, and delivering consistent progress reports. Projects will be tracked using MS Project and ITSM tools. Youll proactively identify and manage risks, issues, actions, and dependencies throughout the lifecycle. Financial responsibilities include cost tracking, budgeting, and forecasting, with clear visibility ...

goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards … Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI-EU What’s in it for you At Accenture ...

loves working closely with colleagues and tackling problems in real-time. Key Responsibilities Handle 2nd & 3rd line IT infrastructure incidents and problems via an ITSM platform. Deploy and maintain infrastructure across VMware clusters, SANs, firewalls, switches, and hyper-converged systems. Drive efficiency using automation and Infrastructure-as-Code tools ...