8 of 8 Performance Management Jobs in Surrey

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Shift Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Centre Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯

internal teams and external customers, influencing specifications and solution design. Ensure compliance with engineering policies, safety standards, and local codes. Promote collaborative relationships across departments to drive shared success. Performance & Results Focus Lead performance management initiatives, using data-driven insights to improve team output and project outcomes. Manage costing strategies to ensure cost-effective and competitive solutions. … Inspire, coach, and lead a skilled engineering team, fostering a customer-focused culture of collaboration, accountability, and continuous improvement. Set clear development roadmaps for the team, aligning skills and performance with business targets. Conduct regular performance reviews and one-on-one coaching to unlock individual potential and team excellence. Coach and mentor team members through regular one-on … innovation, and continuous improvement. Empower individuals to reach their full potential and contribute to team success. Skills & Experience Proven leadership experience managing teams in complex project environments. Exceptional stakeholder management and communication skills. Proficiency in Microsoft Office, SAP, and data analysis tools. Analytical mindset with a passion for solving complex problems and driving results. Ability to challenge the status More ❯

s leading technology vendors and have earned global acclaim. We're looking for someone who is passionate about IT and eager to grow their expertise in Microsoft 365, Device Management (iPhones), Windows Desktop and Laptop Support, including Build and Deployment. This role is a perfect match for individuals with 1-2 years of experience or those keen to embark … on their IT support career, backed by a keen interest in IT and a desire to explore a career in IT. Key Responsibilities: Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary solutions when necessary, and escalating complex issues. Customer … ensuring customers are updated throughout the resolution process. Comfortable with supporting all levels of staff up to and including C level staff such as CEO/CFO Asset Lifecycle Management: Maintain an accurate inventory of IT assets, including hardware, software, licenses, and warranties, to ensure optimal asset performance throughout their lifecycle. Specifying and obtaining quotes for hardware and More ❯

This role involves key people management responsibilities , including guiding the resolution of incidents and service requests as a senior specialist. It requires extensive experience and knowledge supporting ERP Platforms, ideally Unit 4/Agresso. Client Details My client operates in the public sector. Description Planning & Organising Direct, manage and monitor the operation of an efficient and effective service ensuring … to manage and mitigate risks. People and partnerships Directly or Matrix manage a diverse group of staff to ensure the successful delivery of a service. Monitor and support the performance management and development of team members using a coaching approach, to support individual development and ensure that individual contributions are maximised. Work with managers, service representatives and partners … or supporting service teams and/or providing support to the public. Excellent understanding of subject matter, principles and practices relevant to technical area. Proven ability to apply project management principles and techniques to a wide range of complex projects or programmes. Extensive knowledge of principles, practices, and procedures relating to business planning and financial management Ability to More ❯

growth and values. Key Responsibilities Employee Relations & Engagement Act as the first point of contact for HR-related queries. Drive employee engagement, wellbeing, and inclusion initiatives. Implementing and managing performance management systems, including setting up KPIs, regular performance reviews and employee development plans. Employee relations: Handling employee relations issues such as grievances, disciplinary procedures and mediating conflicts … standards. Strategic HR Leadership Collaborate with senior leadership to align HR strategies with business objectives. Contribute to workforce planning and organisational development. Support in building a culture of high performance, accountability, and collaboration. Qualifications & Experience Degree in Human Resource Management, Business Administration, or related field. CIPD Level 5 (essential) or Level 7 (desirable). Proven HR generalist experience More ❯