21 of 21 Performance Management Jobs in Yorkshire

cyber security, information governance, digital services and emerging technologies• experience of managing substantial budgets, resources and multi-disciplinary teams• exceptional communication, influencing and stakeholder management skills• the ability to inspire innovation, build partnerships and deliver measurable improvements in services and outcomes• the vision and credibility to operate confidently … robust programme governance, effective benefits realisation, stakeholder engagement and delivery of strategic outcomes.Support the development of a consistent corporate approach to programme and project management and ensure digital and innovation transformation activity is prioritised against organisational objectives and resources.Lead the integration of digital solutions, data, customer insight and service ...

Jacobs employee but may also include periods of time working with both Network Rail (the client Jacobs works alongside as part of the Programme Management Organisation) and a number of employees from other rail businesses which form Alliances and make up the Programme Delivery Organisations. Jacobs is ever evolving … individual. Examples of previous roles are provided below. What could be your role be on TRU? Role - RSI - Assistant Project Manager: The Contract Management Team are a client facing team responsible for engaging with the client (Network Rail) and liaising with both them and the Jacobs Teams to ensure ...

position is based in Barnsley Council and involves shaping data‐led decision making, leading BI projects, developing visualisations and supporting strategic and operational performance management. Key Responsibilities Lead projects with data developers and analysts to extract, integrate and analyse complex data from multiple systems using advanced SQL. Provide advice … senior leaders on strategic and operational performance management, identifying performance insights to inform business decisions and drive improvement. Collaborate with stakeholders to understand requirements, deliver complex work, gather insights and support new mechanisms to assess impact and measure performance. Develop and present data visualisations and dashboards using ...

manages operational delivery, development activities, service improvements and programme work, ensuring resources, priorities and risks are effectively balanced. This includes initiatives such as workforce management (WFM) development, channel shift and call reduction programmes, telephony modernisation and customer service enhancements. Key Responsibilities Manage the specialist team responsible for the support … development and continuous improvement of the Council's Mobile Device Service, Corporate Telephone platform Storm and associated digital services. Oversee the development pipeline, platform performance, support arrangements, risks, dependencies and future service requirements. Plan, prioritise and allocate resources across support, development, transformation and continuous improvement activities. Work collaboratively with ...

public services. The role The postholder will lead the team responsible for the support, development and continuous improvement of the Council's Customer Relationship Management (CRM) platform and associated digital services. This includes key customer-facing systems and products such as My Account, online forms, digital customer journeys, workflow … specialist team responsible for the support, development and continuous improvement of the CRM platform and associated digital services. Oversee the development pipeline, platform performance, support arrangements, risks, dependencies and future service requirements. Plan, prioritise and allocate resources across support, development, transformation and continuous improvement activities. Work collaboratively with other ...

Solera is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support connectivity across the vehicle and property value chain. Solera … market-leading solution capabilities and business process best practices from its technologies around the world, Solera provides unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward. The Role As the Team Manager for our Technical Customer Support team, you will play a vital ...

organisation. What will you be responsible for? You will lead three critical areas of our service operation: Optimising our outsourced maintenance network Lead the performance, governance, and commercial effectiveness of our national outsourced maintenance network. Managing key relationships with our third-party providers. Strengthen supplier governance, performance management, and commercial relationships. Establish clear accountability, KPIs and performance standards across the network. Use data and insight to identify opportunities to improve service performance, customer outcomes, and profitability. Drive a culture of continuous improvement across our maintenance operation. Transforming Technical Service Delivery Provide clear leadership and direction ...

looking for an experienced Service Desk Manager to take ownership of a busy Service Desk operation, lead a team of engineers and drive service performance, customer satisfaction and continuous improvement. The Role Lead, manage and develop a team of 10 Service Desk Engineers across 1st, 2nd and 3rd Line … Service Desk operations, ticket queues, escalations and resource management. Drive SLA compliance, KPIs, CSAT and overall service performance. Conduct 1:1s, performance reviews, coaching and manage underperformance. Produce service reports, analyse trends and implement improvements. Manage customer escalations, service reviews and key client relationships. Champion ITIL processes, including Incident ...

looking for an experienced Service Desk Manager to take ownership of a busy Service Desk operation, lead a team of engineers and drive service performance, customer satisfaction and continuous improvement. This is a hands-on leadership role requiring someone who can bring structure, accountability and high standards … Service Desk operations, ticket queues, escalations and resource management. Drive SLA compliance, KPIs, CSAT and overall service performance. Conduct 1:1s, performance reviews, coaching and manage underperformance. Produce service reports, analyse trends and implement improvements. Manage customer escalations, service reviews and key client relationships. Champion ITIL processes, including Incident ...

standard onboarding process Professional Services Shaping the Professional Services offering from day one, including hands-on delivery and resourcing of Professional Services Project Management Maintaining strong project control and communication across every engagement Building the governance, stakeholder communication and commercial disciplines needed to deliver larger, more complex projects … house sessions Developing new value-added services. For example, managed services, optimisation and ongoing consultancy – to deepen customer relationships and grow revenue Performance Monitoring and Reporting Achieving expected resource utilisation (target 70%), forward diary planning and order book outstanding Service level adherence including response times, quality metrics and retention ...

hardware, software and data storage services are robust, accessible and cyber secure, while managing internal teams and external IT providers. You will oversee service performance, budgets, contracts and delivery against agreed service levels and key performance indicators. Working closely with GP practices, ICB colleagues and partner organisations … develop service improvements and translate complex requirements into effective, value for money solutions. The successful candidate will bring senior IT leadership, programme and project management, analytical, financial and people management experience. You will be an excellent communicator, able to manage competing priorities, influence stakeholders and provide specialist advice ...

skills, qualifications and memberships required for this job have also been included. The Grade 9 Information Systems Specialist provides senior technical leadership and operational management for the Council’s enterprise applications and information systems. The role combines hands‐on specialist expertise with team leadership, solution design, project delivery, technical … governance, supplier management and strategic planning. It ensures business‐critical digital services are secure, resilient, well governed and aligned with service needs and digital transformation priorities. What the role is accountable for What effective delivery looks like Leading and developing the Applications Team, allocating resources and deputising ...

engineers, architects and developers to design, optimise and support resilient, secure and scalable data environments. With responsibility for monitoring critical production databases and enhancing performance across on‐premises, cloud and PaaS platforms, the role makes a significant contribution to the delivery of technology solutions that drive business success. … technical colleagues Building strong stakeholder relationships across the business to understand objectives, data requirements and the value delivered through data platforms Executing data management activities in a controlled, compliant and reliable manner Configure, maintain and optimise proactive monitoring solutions using tools such as Redgate and New Relic Manage ...

data platform services Proactively identify and implement automation, orchestration and CI/CD capabilities using Infrastructure as Code and platform engineering practices Provide capacity, performance, resilience and security management across the platform, including monitoring, governance, and operational support Provide technical consultancy and support to Data Engineering, Architecture, Security … RBAC, service principals and managed identities Terraform, GitHub, CI/CD pipelines and Infrastructure as Code PowerShell, Python and REST API automation Monitoring, performance management and operational support within enterprise environments The ability to embrace new technologies and share knowledge across the team About ...

employees are the key to building customer trust and loyalty over the years. This trust and loyalty, combined with our market leading growth and performance, enables us to invest in our technology and services capabilities. Softcat are in the early stages of our Agile journey and we're still … technical direction through architectural decisions, patterns, and pragmatic trade-offs Mentor engineers through pairing, code reviews, and design discussions—focused on engineering excellence, not performance management Please see the job description for further responsibilities We'd love you to have 7+ years of hands-on software development experience ...

deliver reliably. Key Responsibilities Lead and develop a multi-disciplinary team of hardware, firmware, mechanical and test engineers, including recruitment, coaching and performance management Own resource planning and project timelines across multiple concurrent development programmes Develop and maintain technology and product roadmaps in line with business strategy Work ...

month maternity cover, commencing 7 September 2026. The role focuses on shaping data-led decision making, leading BI projects, and creating visualisations to support performance management. Based in Barnsley, the post requires strong SQL, data quality, and stakeholder engagement skills, with hybrid working arrangements and the standard 37 hours ...

transformation pipelines for SIEM, EDR/XDR, IAM/PAM, CMDB, vulnerability scanners, cloud security platforms, threat intelligence feeds, security data lakes, and case-management systems. Develop entity extraction, identity resolution, deduplication, schema mapping, relationship inference, confidence scoring, temporal modeling, and graph enrichment capabilities. Model assets, applications, users, service … security assistants that combine graph traversal, vector retrieval, structured evidence, LLM reasoning, citations, and human approval controls. Partner with SOC, threat intelligence, IAM, vulnerability management, cloud security, architecture, data engineering, and product teams to convert operational problems into reusable graph-powered capabilities. Own technical design reviews, coding standards, model ...

office collaboration with the comfort and convenience of remote work\" Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing ...

transformation pipelines for SIEM, EDR/XDR, IAM/PAM, CMDB, vulnerability scanners, cloud security platforms, threat intelligence feeds, security data lakes, and case-management systems. Develop entity extraction, identity resolution, deduplication, schema mapping, relationship inference, confidence scoring, temporal modeling, and graph enrichment capabilities. Model assets, applications, users, service … security assistants that combine graph traversal, vector retrieval, structured evidence, LLM reasoning, citations, and human approval controls. Partner with SOC, threat intelligence, IAM, vulnerability management, cloud security, architecture, data engineering, and product teams to convert operational problems into reusable graph-powered capabilities. Own technical design reviews, coding standards, model ...

hybrid working expectations in line with our Flexibility Works policy. What you'll be doing ... You'll lead the engineering capability for Key Management services within the Chief Security Office's Cryptography Lab, taking accountability for their end-to-end operational health, reliability and ongoing improvement. … just found it What we're looking for? Senior engineering leadership experience with accountability for delivery and operational outcomes. Strong understanding of Key Management concepts, cryptographic controls and KM operating models. Lead the evolution of enterprise key management services, embedding crypto-agility principles and modern DevOps engineering practices ...