Problem Management Jobs in Hampshire

This role will have responsibility for providing advanced diagnosis and operational support for the service desk, infrastructure hardware and applications. You will further contribute towards problem management by conducting root cause analysis using a structure methodology. You will provide technical expertise for day to day support and administration of Servers,...

Excellent stakeholder management skills. *Able to shape and influence service delivery standards. *Experience of working in an ITIL and Prince2 environment. *Strong communication skills and the ability to act as the primary 'point of contact' Key skills: ITIL, Prince2, IT Project management / project life cycle experience, relationship management, stakeholder management.....

I need an experienced BMC Remedy Technical Consultant for a permanent role based in Hampshire. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset...

Candidates who currently hold DV Clearance or have held it previously and are able to obtain it again are highly desirable for this role. My Hampshire based client is looking for a strong DV Cleared Data Centre Service Manager with experience of the below: One of the key deliverables of...

Undertake Root Cause analysis in problem management for service interruption and recovery... * RHCE... Essential : - Strong Unix / Linux administration skills in a predominantly Redhat, multiple tier, diverse site, 24 x 7, financial environment... - Linux Kernel. - Apache. - JBoss / Tomcat. - LDAP. - DNS... - Perl... - Java... - Extensive knowledge of Redhat Satellite, RHEL 4, 5, 6,...