8 of 8 Problem Management Jobs in the North West

Incident and Problem Management Analyst Location: Warrington – Full time onsite during the initial training period (up to 5 weeks, depending on completion), transitioning to a hybrid model of 1–2 days onsite per week based on business needs. Start date: ASAP Contractor Rate … hourly rate pro rata Duration: 6 to 12 months initially Clearance: Must be SC Cleared Role Summary Our client is seeking an experienced Incident & Problem Management Analyst to coordinate incident resolution, drive problem investigations, and support continuous service improvement within a complex IT infrastructure environment. You will ...

Role: Deskside Support Engineer Job Type: Full Time Job location: Manchester, UK (5 days from office) Mandatory skills: Windows 11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Position Overview: We are seeking a highly skilled and detail-oriented end user computing Engineer … knowledge in Windows operating systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: 1. Reimaging Machines: Own the reimage laptops/desktops via SCCM using PXE. Maintain ...

with commercial strategy, driving contractor performance and procurement delivery. What you'll be doing Leadership of a specific spend category team, comprising a market management, sourcing delivery, and supplier collaboration capability. Responsible for building influential relationships with relevant business stakeholders through the implementation of the full business partnering model. … external market benchmark assessments, reflected in the integrated market strategies, to include competitor market watch assessments, market trend analysis, market dynamics and innovation. Active management of business compliance to the Procurement Policy specific to spend category, whilst ensuring workload management & prioritisation and agile working methodologies are adopted ...

business continuity, and secure-by-design operations. About you We are looking for someone with • Proven experience, including proutil, rfutil, dbanalys, AI/BI management, storage areas, and index maintenance • Pro2 expertise: Proven experience deploying and supporting Pro2 replication at scale (thousands+ tables, near real-time SLAs), including trigger … management, agent tuning, and conflict handling • Performance tuning: Deep understanding of locking, latching, buffer management, scatter/clustering, and workload profiling • Backup/DR: Online backups, AI roll-forward, PITR, replication to secondaries; evidence of DR testing and RTO/RPO accountability Why Riverside? At Riverside ...

global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders … Engineer role focused on secure web access and SASE engineering. The role is responsible for the end-to-end design, build, deployment, and lifecycle management of technologies that enable secure web access for both users and machine-based traffic. This includes SASE platforms, secure enterprise browser solutions, and controls ...

global voice infrastructure. Supporting Voice platforms and interconnectivity with Enterprise telephony, Contact Center, and Transport, including managing external carriers. Participating in change and problem management reviews to enhance service reliability. Collaborating with other support teams to swiftly manage, triage, and resolve issues. Must-Have Qualifications: We're looking … Teams Admin Center, Microsoft Entra, Message Center, and Service Desk. Experience in engaging Microsoft support tickets and escalation processes. Knowledge of incident and change management processes in a core voice production environment. Nice-to-Have Skills: If you have any of the following skills, we would love to hear ...

Cyber Security (Contract) Preston based | Largely remote (site visits as required) £71.45 per hour (Umbrella | Inside IR35) 6-month contract (initially) Cyber Security Project Management experience essential We're looking for a hands-on Project Manager with strong Cyber Security experience to join one of the UK's leading … risks and dependencies to senior stakeholders Supporting service delivery against KPIs, SLAs and operational targets Driving ITIL best practice , including Service Operations, CSI and Problem Management Ensuring data quality through asset and configuration management Leading service reviews (DSR, WSR, MSR, Operations Reviews) Acting as a Business Analyst ...

control, and meets SLAs. Lead and support the team, helping them grow, perform well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything … communicator, able to explain technical issues clearly to both technical and non-technical audiences. Customer-focused, with a drive to deliver outstanding support. Strong problem-solving skills, with the ability to identify root causes and implement effective solutions. Exceptional written and verbal communication to keep both the team ...