7 of 7 Problem Management Jobs in the North West

join the Digital Systems Team as a Applications and Interface Manager. The key role in providing the overall day to day and operational management of web applications and interfaces that the Team support. The role encompasses providing leadership on system interfaces, web applications and front end support. Ensuring systems … ensure that the interfaces are proactively monitored to provide customer/partner assurance. Extensive experience in the use of clinical system support/staff management/Interface experience is required for this post. Main duties of the job The Applications and Interface Manager leads a team of staff that ...

want to help shape the future of betting and gaming, then it's to time to join us.Job PurposeThe Head of Service Management is responsible for leading the strategic direction, development, and delivery of IT service management (ITSM) capabilities and tooling across the organisation. This role ensures that … services are aligned with business needs, are delivered efficiently, and continuously improved to meet evolving expectations for incident and problem management, change control, and service performance.Job DutiesStrategic LeadershipDefine and implement the IT Service Management strategy aligned with business goals.Champion a service-oriented culture across the technology function.Lead ...

want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose The Head of Service Management is responsible for leading the strategic direction, development, and delivery of IT service management (ITSM) capabilities and tooling across the organisation. This role … ensures that IT services are aligned with business needs, are delivered efficiently, and continuously improved to meet evolving expectations for incident and problem management, change control, and service performance. Job Duties: Strategic Leadership Define and implement the IT Service Management strategy aligned with business goals. Champion ...

improve processes Designing and building mobile solutions to enable our employees to work effectively in geographically diverse locations Being responsible for global incident management, problem management and change management processes for employee experience technology Eligibility Hold or predicted to achieve at least 3 A levels/… further your knowledge of infrastructure including servers, networks, storage, backups, databases, desktops, information security, programming, and communications Demonstrate capacity for innovative thinking and strong problem solving Display effective communication and interpersonal skills Demonstrate integrity and ethics by earning others trust and respect through consistent honesty and professionalism ...

clear network security product vision aligned with Zero Trust principles, organizational governance frameworks, and regulatory compliance requirements. Deep understanding of security policy lifecycle management, identity and access management integration, micro-segmentation strategies, and continuous verification principles. Skilled in managing network security product backlog prioritized based on risk assessment … Proxy services, Network Access Control (NAC), Next[1]Generation Firewalls (NGFW), Intrusion Detection/Prevention Systems (IDS/IPS), and Security Information & Event Management (SIEM) integration, spanning physical, virtual, and cloud environments. Strong understanding of network security technology fundamentals including Zero Trust Architecture (ZTA) principles, Software[1]Defined Perimeter ...

data, feedback, and industry trends to streamline service delivery Lead major incident response and escalation, ensuring rapid resolution and clear communication across teams Conduct problem management and root cause analysis, implementing lasting solutions and reducing incidents Analyse ticket data to uncover opportunities for automation and process improvements Deliver … Serve as the escalation point for after-hours incidents to maintain continuity and satisfaction About you: Experience and Qualifications: Extensive experience in IT service management with a strong track record of delivering high-quality services, leading technical teams, and driving process improvements across NOC operations and customer success initiatives. ...

leading betting and gaming company in Manchester is seeking a Head of Service Management to spearhead IT service management capabilities across the organization. The successful candidate will define and implement strategies to ensure efficient service delivery, aligned with business objectives. Key responsibilities include overseeing incident and problem management, and leading a high-performing service management team. A competitive salary of £75,000 - £85,000 along with generous benefits is offered. #J-18808-Ljbffr ...