Problem Management Jobs in the South West

The service delivery manager role will sit within the IT Service Desk function and its main purpose is to accelerate the businesses service development agenda, driving through new end to end service delivery practices across all of IT, and leveraging our global service capability. The key focus is to build...

You will be providing 2nd line support to the business taking action to ensure applications are running to SLA's. You will be responsible for managing business expectations, minimising outages to production systems and producing root cause analysis... As an Application Support Analyst in this role, you will be well...

They now seeking a Problem Analyst to join their Problem Management Team within the Enterprise Services Business Unit, who are involved with the support of a number of internally maintained software applications... The Problem Analyst is directly responsible for: * Adherence to contractual SLA process requirements... * Logging all new PRs and...

Work within the agreed incident, problem management change and release management process within IT... Ability to use Microsoft Office 2007 or above. Knowledge of Microsoft based operating systems with emphasis on Windows XP or Windows 7... Knowledge of ITIL processes and incident management system highly desirable... MCP/MCSE certification Highly...

Ideally you will have knowledge of an ITIL Service Management environment which may include working as part of an IT Helpdesk team. You will be responsible for call handling and maintenance of call queues, logging new and existing calls, liaising with Procurement and other areas of the business and general...

You will be providing 2nd line support to the business taking action to ensure applications are running to SLA's. You will be responsible for managing business expectations, minimising outages to production systems and producing root cause analysis... As an Application Support Analyst in this role, you will be well...

An excellent opportunity has arisen with one of the worlds leading software companies for a knowledgeable and versatile... The Tools, Process and Automation team is made up of a small number of specialists who are responsible for all operational tools, providing leadership and sponsorship of process transformation programs as well...

Great opportunity for an experienced CITRIX Specialist to join one of the country's best known organisations in an exciting role in Truro. They are currently looking to strengthen their infrastructure team by recruiting a skilled CITRIX Engineer to be responsible for assisting in the implementation of a Citrix XenDesktop...

Carrying out identification, root cause analysis and resolution of problems in line with incident and problem management processes. - You will have responsibility for the leadership of or participation in networking technology ownership for one or more technology areas eg BGP, OSPF, MPLS, VPLS, DWDM... - Juniper Networks Certified Internet Specialist qualification... -...

Java Software Engineer - Senior ... Object oriented analysis & design... JMS and/or WebSphere MQ... Practical knowledge of SQL. Client/Server and n-tier technologies... IBM WebSphere. Oracle WebLogic. JBoss. Competent knowledge of a RDBMS, at least one of. Oracle. SQL Server... Servlets and JSP. Ant and JUnit. XML & XSLT. Eclipse IDE...