Jobs 1 to 15 of 22

Process Owner- ITSM, SIAM, BMC Remedy

City, London -
Executive Recruitment Services (ERS)
My client is looking to hire a top calibre ITSM professional who will be responsible for the governance and assurance, service improvements,managing escalations process training and awareness and managing process performance. It is priority that the applicant has an strong track record in service management, experience navigating red tap...
Salary: £45000 - £55000 per annum
Posted: 3 days ago

Process Owner- Remedy, SACM, CMDB's

City, London -
Executive Recruitment Services (ERS)
My client is looking to hire a top calibre ITSM professional who will be responsible for the governance and assurance, service improvements,managing escalations process training and awareness and managing process performance. It is priority that the applicant has an excellent background track record in service management, strong analytical skills...
Salary: £45000 - £55000 per annum
Posted: 3 days ago

Incident Process Manager

City, London -
Advanced Resource Managers
ITIL. * Service Management... * BMC Remedy... As the Incident Process Manager; you will govern, improve & maintain all incident management processes across a large Government contract. Responsibilities: * drive operational assurance & governance across the incident management teams... * report on suppliers to show compliance across incident management. * drive service improvement across the incident management...
Salary: £50000 - £60000 per annum + benefits
Posted: 5 days ago

Service Management

Newcastle-upon-Tyne, Tyne and Wear -
Accenture
We have roles available across the following Accenture career levels: Associate (from £18,000) Analyst (from £21,000) Senior Analyst (from £24,000) Key features of the role: Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event...
Salary: From Entry-Level up to £29,000 DOE + Benefits
Posted: 22 days ago

Applications Support Analyst

Northampton, Northamptonshire -
Integrity IT Solutions
The ideal SQL Support Analyst will have excellent working knowledge in the release deployment and build processes with working knowledge of IT Service Management processes... Core skills required include: - Knowledge of end to end development life cycle Application configuration - Release management and application deployment skills Root Cause Analysis & problem solving...
Salary: From £25,000 to £35,000 per annum and Car Allowance
Posted: Yesterday

Service Desk Manager- SC Cleared- CONTRACT

Gloucester, Gloucestershire -
Yoh Company
needed for a. contract. opportunity with Yoh's client to be located in. Gloucester. £380-£430 p/day. 3 months... The Big Picture - Top Skills You Should Possess: SC Cleared. ITIL certified. ITSM tools. Incident management. Must be happy to work on an Out Of Hours rota. What You'll...
Salary: £380 - £430 per day
Posted: 5 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ ESM
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 3 days ago

MI Reporting Analyst - Excel (Formulas, Macros, Tables), VBA

Bromley, Kent -
Hays London City Projects
My client is a large Financial Services firm who require a high calibre MI Reporting Analyst with strong Excel (Formulas, Macros, Pivot Tables) and VBA skills, plus outstanding communication skills (written and verbal) for an urgent contract opportunity in their South East London office. As MI Reporting Analyst, you will...
Rate: £300.00 - £400.00 per annum
Posted: 2 days ago

IT Knowledge Manager

Nottinghamshire -
Capita - ITIN
The role may suit an experienced Knowledge Manager with experience of BMC Remedy... 2+ Years of experience within a Knowledge Management environment *Experience of knowledge management tools - BMC Remedy *Understanding of the Knowledge Management Lifecycle *Experience of authoring knowledge, a logical approach to documenting solutions *Knowledge of call logging / service...
Salary: £30000.00 - £35000.00 per annum
Posted: 5 days ago

Service Desk Manager - Knowledge Management

Nottinghamshire -
Capita - ITIN
The role may suit an experienced Knowledge Manager with experience of BMC Remedy... 2+ Years of experience within a Knowledge Management environment *Experience of knowledge management tools - BMC Remedy *Understanding of the Knowledge Management Lifecycle *Experience of authoring knowledge, a logical approach to documenting solutions *Knowledge of call logging / service...
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday

Remedy Consultant - London, contract (Remedy v8)

South West London -
Staffworx Ltd
Proven BMC REMEDY v8 experience in requirements capture, design, configuration and development across all ITSM modules, including; Incident Management, Problem Management, Change and Release Management, Request Fulfilment, Service Catalogue (MyIT) and Configuration Management... Project Management Experience of an ITSM Tool... Stakeholder management experience. ITIL v3 Foundation certification... Produce System Test...
Rate: market rates, please quote
Posted: 5 days ago

Senior Service Analyst

London -
Logic Engagements Ltd
Prince 2 (or equivalent) Project Management certificate desirable... Experience of using IT Service Management tools for example Remedy and TfS, and Process Maturity Models (e.g. CMMI)... Good Knowledge of ITIL V3 principles, concepts, processes and functions... Good knowledge of IT Architecture, data centres, servers/PCs, operating systems, SANs, databases...
Rate: £0.00 per annum
Posted: 3 days ago

Senior Service Analyst (Assurance)

London -
Connectus
Prince 2 (or equivalent) Project Management certificate desirable... *Experience of using IT Service Management tools for example Remedy and TfS, and Process Maturity Models (e.g. CMMI)... *Good stakeholder management skills... Knowledge: *Good Knowledge of ITIL V3 principles, concepts, processes and functions... *Good knowledge of IT Architecture, data centres, servers/...
Rate: £250 per day
Posted: 4 days ago

BPPM Analyst

Nottinghamshire -
ComputaCenter
Skills Required: Call and incident Management Manage escalations Total ownership of incidents, problems and change activities that affect service. Adhere to customer and Computacenter Security Policies Create/Contribute to procedure files Participate in team and sector meetings Utilise the Remedy tool suite to monitor progress of all incidents Ensure accurate...
Salary: Competitive
Posted: 4 days ago

Analyst Programmer - Milton Keynes

Milton Keynes, Buckinghamshire -
Rullion IT Plus
Analyst / Programming / BMC Remedy / Microsoft Office / VBA / Excel / Powerpoint / SQL / Oracle / SSIS / Reporting... As an Analyst Programmer, you will provide BMC Remedy Configuration, development and maintenance of multiple reports, user training and advanced / proven usage of MS Office. In order to succeed in this role, you will require the following...
Rate: Competitive Rate
Posted: 3 days ago