Jobs 1 to 15 of 32

Change & Configuration Adviser

Hertfordshire -
Computer Futures
Interviews will be next week!... Adviser. You will be part of the IT Governance team providing Change & Configuration support to one of this service providers key clients as well as for their own internal IT environment. They are looking for an inquisitive person who has experience with Change Support. Essential:...
Salary: £40000 - £50000 per annum + competitive
Posted: 18 days ago

Service Manager

City, London -
Harris Global
Service Manager, Capacity Management, Availability Management, SIAM, ITIL, ITSM, Remedy. Service Management expert required to work for leading public sector organisation. The successful Service Manager will possess expertise in availability and capacity management. You will work within the Service Management function of the ICT estate for a large government Department...
Posted: 3 hours ago

Service Desk Process Owner- SIAM, ITSM, BMC

City, London -
Executive Recruitment Services (ERS)
My client is looking to hire a top calibre ITSM professional who will be responsible for the governance and assurance, service improvements, managing escalations process training and awareness and managing process performance. It is priority that the applicant has a strong track record in the pubic sector managing multiple suppliers,...
Salary: £55000 - £60000 per annum
Posted: 6 days ago

Process Manager- ITIL, REMEDY, SIAM

City, London -
Executive Recruitment Services (ERS)
Knowledge Process Owner- ITIL, ICT, SIAM... Essential skills and experience: * Strong track record in Service Management... * Strong analytical skills and ability to develop and recommend solutions for problems/issues... Experience using BMC Remedy for ITSM processes... The successful candidate will be required to undergo full SC clearance prior to start!!
Salary: £50000 - £58000 per annum
Posted: 3 days ago

Incident Manager

City, London -
Harris Global
The Incident Manager is held accountable for the day to day delivery of Incident Management. As part of the Service Management Integrator team, Incident Managers will work directly with the Supplier Incident Coordinators to ensure the process objectives are met... Oversees management of day to day Incident Management activities... : Strong...
Posted: 2 hours ago

Service Manager- SIAM, Test Tools, Remedy

City, London -
Executive Recruitment Services (ERS)
Service Manager- Service Validation and Test Process Owner... My client is looking to hire an experienced ITSM professional who will be responsible for service validations and test processes, governance and assurance, managing escalations, delivering necessary process training and managing process performances. It is priority that the applicant has a strong...
Salary: £55000 - £60000 per annum
Posted: 6 days ago

Availability & Capacity Management (Service Manager)

London -
TEKsystems
Manage Availability and Capacity Management Process performance... Oversees Capacity Management ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner in response to business demands... Defines the Critical Success Factors and Key Performance Indicators for Capacity Management and...
Rate: £350 - £400 per day
Posted: 5 hours ago

Major Incident & Problem Adviser

Hertfordshire -
Computer Futures
You will be working within the IT Governance team but will be responsible for the Major Incidents and problems supporting their key client as well as for their own internal IT environment. Essential: ITIL v3 Service Management Accredited. Service Management Tools - Remedy/ ITSM. Incident & Problem Management Methodologies... Root cause analysis.....
Salary: £35000 - £45000 per annum + competitive
Posted: 10 days ago

Service Management Specialist

Hampshire -
Redrock Consulting Ltd
To be presented via Service Management Process Model (SMPM)... During the Mobilization & Transformation (post-sale) phase of the bid the Service Management Specialist will be responsible for; *Act as subject matter expert for the functional configuration and testing configuration of BMC Remedy IT Service Management Suite and BMC Atrium CMDB...
Rate: Market Rate
Posted: 3 days ago

ITSM SERVICE MANAGEMENT TOOLS APPLICATIONS ADMINISTRATOR

Bromley -
DP Connect
Service Management Tools ITSM Administrator for Hornbill SupportWorks (will also consider Heat, Remedy, Service Now etc) required by my client, a market leader in financial services to be responsible for the administration of their IT Service Management ITSM tool set across the division. The IT Service Management ITSM tool is...
Salary: £45 per annum + PENSION, OVERTIME, 23 DAYS HOLIDAYS
Posted: 20 days ago

Requirements Engineer- ITSM, DOORS, Kinetic Data

City, London -
Executive Recruitment Services (ERS)
My client is looking to hire an experienced Requirements Engineer who will be responsible for entire requirements management activities- performing impact analysis on requirements changes, supporting multiple phased deliveries and supplier engagements, as well as creating derived requirements and ensure proper allocation to the appropriate technical capability. It is priority...
Salary: £50000 - £55000 per annum
Posted: 6 days ago

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 13 days ago

Test Lead

City, London -
Informatiq Consulting
Essential Skills are: * Degree or Equivalent... Particular focus on testing in IT Service Management (ITSM) and SIAM service environments is preferred... Desirable Skills: * Experienced with HP Quality Centre. * Experience of working within an ITIL based ITSM programme and life cycle. * Experience with technologies such as Remedy, SharePoint, Kinetic Data, Windows...
Salary: £40000 - £52000 per annum
Posted: Yesterday

Kinetic Administrator, ITSM, SQL, SSRS

City, London -
Executive Recruitment Services (ERS)
My client is looking for a IT professional responsible for the development and administration of Kinetic Data products, developing custom workflows and integrations with ITSM components, such as Remedy and Sharepoint, and infrastructure components such as Active Directory and email systems... A background in the use of Remedy, SQL, SSRS...
Salary: £35000 - £40000 per annum
Posted: 6 days ago

Configuration Analyst - ITIL, ITSM, HP Quality Centre, Remedy

City, London -
Executive Recruitment Services (ERS)
Work with the SIAM Service Delivery and Technical Operations team to incorporate approved changes into the operational baseline... Desired Skills: * Experience working within an ITIL based ITSM programme and life cycle... * Familiar with Information Technology Infrastructure Library (ITIL) Foundations. * Experience with technologies such as Remedy, SharePoint, Kinetic Data, Windows server...
Salary: £30000 - £40000 per annum
Posted: 4 days ago