Jobs 1 to 15 of 22

Incident Process Owner- REMEDY, SIAM, ITSM

City, London -
Executive Recruitment Services (ERS)
London. An excellent career opportunity to join a genuine world leader in the field of Information and Communications Technology (ICT). Based in central London my client is looking to hire a Incident Process Owner responsible for governance and assurance, management of incidents within a public sector environment ideally with previous...
Salary: £52000 - £58000 per annum
Posted: 4 days ago

INCIDENT MANAGER

London -
LA International
The Incident Manager is held accountable for the day to day delivery of Incident Management. As part of the Service Management Integrator team, Incident Managers will work directly with the Supplier Incident Coordinators to ensure the process objectives are met... Incident Managers are expected to have a good knowledge of...
Posted: 4 days ago

Availability & Capacity Management Process Owner

London -
TEKsystems
Specific Job Description: Manage Availability and Capacity Management Process performance... Oversees Capacity Management ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner in response to business demands... Defines the Critical Success Factors and Key Performance Indicators for...
Rate: £400 - £500 per day
Posted: 3 days ago

CSI and Risk Manager

City, London -
Executive Recruitment Services (ERS)
The successful candidate will have proven background in designing and implementing ITIL improvement plans, project management, supplier relationships and delivering complex ICT service management programs. ITIL certification will be essential as well as ISO 9001Quality Management System certificate or demonstrated experience and use of BMC remedy for ITSM processes. The...
Salary: £70000 - £80000 per annum
Posted: 3 days ago

Technical Integration Lead

London -
LA International
Experience in an ICT service management environment, BMC Remedy experience highly regarded... Desirable Skills and Experience: *Experience with integrated, large-scale CMDB solutions, Federated CMDB implementations across multiple suppliers highly regarded... *Experience with virtualisation technology, VMware experience highly regarded. *Experience with systems monitoring, configuration, and orchestration solutions, Microsoft System Center...
Rate: £400 - £450 per day
Posted: 4 days ago

Remedy Tester - Contract - Surrey

Chertsey -
Interquest - IQ Tech
I need experienced Remedy Testers for an immediate start contract role in Woking or Chertsey, Surrey. You'll need to have development and execution of test scripts experience and a technical knowledge of BMC Remedy v7.6.04 or above. The Remedy Programme requires experienced Remedy testers who are able...
Rate: £300 per day
Posted: 5 days ago

Business Analyst - IT Service Management Tools

Hemel Hempstead, Hertfordshire -
Polar Recruitment
Good understanding of ITIL. *Excellent knowledge of IT Service Management tools (BMC ITSM/Remedy, HP ServiceCenter/HP Service Manager, ServiceNow, Assyst, Clarify, Eracent, Courion or similar.) *Previous experience as Business Analyst & Project Manager for enterprise application development projects, leading teams including Software Developers, Testers etc... *Able to perform requirements analysis...
Salary: £50000 - £55000 per annum + + Benefits
Posted: Yesterday

SERVICE TRANSITION MANAGER

London -
LA International
The Service Transition Manager is held accountable for the Service Management portion of project delivery and execution with on-boarding Tower Suppliers' services... *Ensures coordination of activities for new services across the MOJ Service Delivery organisation and Suppliers. *Acts as a subject matter expert providing Suppliers an understanding of the...
Posted: 4 days ago

Service Management

Newcastle Upon Tyne, Tyne and Wear -
Accenture
Working as part of the Service Management shared service team this role will support the core ITIL processes of incident management, event management, problem management, change management, request fulfilment and service level management... Experience of call-logging tools (eg Remedy, ITSM, ServiceNow) Experience of report automation/tools (for example Report...
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 16 days ago

Service Desk Analyst - Birmingham - £19,000 - £22,000

Birmingham -
Capita - ITIN
This role will sit within the Problem & Change Management Team reporting to the Service Delivery Manager (Problem and Change process owner). The role will assist with the day-to-day operations of the Problem & Change Management Team... Awareness of IT Service Management (ITSM) processes - primarily incident, problem and change and...
Salary: £18000 - £22000 per annum
Posted: 26 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ Tech
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 5 days ago

Data Documenting - Oracle/SQL

City of London -
Hays IT - Uk Posting account
Essential skills: - Oracle 9i+ - SQL 2012 - Experience Application Support Responsibilities: - Provide technical operational support - Ensuring end user reports, dashboards and key business applications are available - To serve as liaison between all parties - To investigate and resolve high profile technical incidents Knowledge: - Windows System Administration - SQL Server Administration - Data Warehousing (expert...
Rate: £250.00 - £335.00 per day
Posted: 12 days ago

Test Management - Environment Manager

Hatfield, Hertfordshire -
ComputaCenter
The successful candidate will be part of a new team launching a dedicated Test and Validation service line, which will run alongside our established Release Management offering. The Environment Manager will be part of a small team accountable for Test and Validation service delivery and will interact with many of...
Salary: flexible benefits scheme
Posted: 18 days ago

3rd Line Systems Support Engineer

Guildford, Surrey -
set2recruit
Skills & Experience:- - Command line experience of large UNIX/Linux based environments. - Ability to write support scripts from scratch or modify existing scripts (Shell, Perl, Python). - Experience of working with large database environments (either Oracle or MySQL)... - Experience in using ITSM tools (i.e. Remedy or equivalent). - Familiar with working in...
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: Yesterday

SAP PI Expert

Hertfordshire -
Lawrence Harvey
Development of data mapping using XLST, XQuery, Java and configuration of integration scenarios through SAP PI... - 3rd line support on SAP PI integration platform and associated components... - Perform routing monitoring and checks using SAP PI monitoring tools, application and server logs... - Min of 3 years developing, deploying and supporting solutions...
Salary: £40000.00 - £62000.00 per annum + excellent benefits
Posted: 15 days ago