Service Level Agreement (SLA) Jobs in Hampshire
Jobs 1 to 9 of 9
Eastleigh, Hampshire -
You will act as a Service Level Manager within the Service Delivery area to ensure 'best practice' standardised methods and procedures are used for the efficient, effective and prompt delivery of IT Services... - Ensuring that service reports are produced for each business functional area and breaches of SLA targets are...
Salary: £45000 - £55000 per annum + bonus, pension, healthPosted: 2 days ago
Portsmouth, Hampshire -
Manage, prioritise and respond promptly and effectively to assigned Tickets - Managing assigned tasks, incidents, Changes, Project tasks and activities through to satisfactory conclusion according to SLA targets and in conjunction with the Service Desk team and IT Support teams... - Develop and maintain documentation & procedures towards continual improvement - ensuring all key...
Salary: £25000 to £32000 per annumPosted: 3 days ago
Southampton, Hampshire -
Spectrum IT Recruitment (South) Ltd
Required Skills: Experience and proficiency in T-SQL, Windows Server, networking... Familiarity with ITIL and its application in an operational context, ideally qualified at Intermediate level. Familiar with the requirements of PCI-DSS and other security related regulations. Previous knowledge and experience of the software deployment process would be useful.....
Salary: £30000 - £35000 per annum + BenefitsPosted: Yesterday
The successful applicant will need to have worked within an ITIL framework, ideally holding some form of Service Management accreditation and have worked in large organisations. Responsibilities: * Negotiating and agreeing on levels of service to be delivered. * Measuring, tracking and reporting on customer satisfaction. * Ensuring Measurements are in place to...
Salary: £45000 - £50000 per annum + BenefitsPosted: 2 days ago
Fareham, Hampshire -
Advanced Resource Managers
o Windows configuration and support experience (MCSA/MCSE preferred) o Microsoft Exchange configuration and support experience... o Citrix Server support experience (CCA or above preferred) o Cisco Router support experience (CCNA or above preferred) o HP ProLiant Server Hardware support experience. o VMware support experience (VCP an advantage) o Storage...
Salary: £30000 - £34000 per annumPosted: 3 days ago
Fareham, South East -
The Support Lead reports to the Application Support Manager (ASM), and is responsible for a group of applications and/or services, and should ensure the operating level agreements are maintained, without compromising on service quality and still drive continuous improvement... * Inform the ASM of all customer complaints, accolades and SLA...
Posted: 24 days ago
Fareham, South East -
Role Summary To take responsibility for ensuring the team are meeting or exceeding service targets. To work with the IT Service Desk Manager towards settings team targets. Interfacing between teams when information or action is required. Keeping other Team Leaders appraised of all issues impacting or likely to impact service,...
Posted: 13 days ago
Southampton, South East -
Posted: 2 days ago
Basingstoke, Hampshire -
Customer service, break into IT, training, progression, support, Voip, IP, Skype, communication, telecoms, start up. Hampshire. Are you passionate about IT? Have a background in IT, be it education or a keen personal interest? We have an amazing opportunity for someone looking to break into the IT sector. This company...
Salary: £18000 - £22000 per annum + Added benefitsPosted: Yesterday