Service Level Agreement (SLA) Jobs in Hampshire
Jobs 1 to 15 of 17
Hays IT - Uk Posting account
Key responsibilities include: * To act as a single point of contact for all IT issues and requests via telephone, email, InfoPath and walk-in * Escalation to the IT Support Supervisor any tickets that are close to their SLA or are not able to be resolved * To ensure that all calls...
Salary: £20000.00 - £24000.00 per annum + benefitsPosted: 8 days ago
Waterlooville, Hampshire -
The following technical skills are essential for this role and ideally you will also have a working knowledge of ITIL, Microsoft Hyper-V and virtualisation technologies and an understanding of Backup solutions and VoIP telephony systems... > Working knowledge of Cloud services - particularly Microsoft Office 365. > Working knowledge of Microsoft Windows...
Salary: From £30,000 to £35,000 per annumPosted: 2 days ago
Our IT Service Delivery Partner will be a member of IT's Service Assurance team, whose purpose it is to maintain and improve 'best in class' IT services, delivered in accordance with committed service levels, and communicated effectively to its customers. You will be responsible for delivering high performance, end-...
Salary: From £41,404 to £54,685 per annumPosted: 16 days ago
Key Accountabilities: * Optimization and administration of Active Directory Environments... Challenges you will face on a day-to-day basis will be ensuring server infrastructure has 99% uptime availability, meet the business SLA's for service and work with 3rd parties delivering services to the Operations team... * Excellent experience in Windows...
Salary: £45000 - £50000 per annumPosted: Yesterday
The People Network
Support Analyst, knowledge of EPOS, Eastleigh, Hampshire... In this broad role you will provide support on their EPOS application and support on the technologies their product sits on (Windows / Microsoft technologies, SQL Server, etc)... Typical responsibilities for this role include - * Respond to all incoming calls and emails and respond within...
Salary: competitive salaryPosted: 10 days ago
Portsmouth, Hampshire -
Sopra Steria Recruitment
As part of a highly experienced team, you will be responsible for the administration and day to day running of multiple networks and will resolve both simple and complex faults in line with ITIL and the customers SLA requirements. With a solid understanding of Active Directory and experience with the...
Salary: From £34,000 to £36,000 per annum Flex BenefitsPosted: Yesterday
Portsmouth, Hampshire -
Sopra Steria Recruitment
You will be responsible for email administration and day to day running of multiple networks and be able to resolve both simple and complex faults in line with ITIL and the customers SLA requirements... Essential: Solid understanding and proven track record with Microsoft technologies. Microsoft Exchange 2007/2010. Windows Server...
Salary: From £34,000 to £37,000 per annum Flexible BenefitsPosted: Yesterday
Recruitment Revolution Limited
Helpdesk Support Manager Key Responsibilities: > Ensuring that issues that are logged and receive responses within SLA and are managed to resolution. > Reporting Helpdesk statistics to the CTO for inclusions with board report... > Prior experience with Linux, Windows and networking. > ITIL environment experience preferable. > Intermediate networking skills including firewalls, and internet...
Salary: £35,000 - £42,000Posted: 18 days ago
Eastleigh, Hampshire -
Global Technology Solutions Ltd
SAP user administration and troubleshooting (an advantage) Previous experience working to SLA's on a ticketing system (Service Now, Assyst, Remedy etc) To have previous experience attending meetings to advise projects on requirements for Security Admin Team (attending meetings with a current team member) Ability to liaise with other technical...
Rate: £17.00 per hourPosted: 18 hours ago
Southampton, Hampshire -
Amicus ITS have excellent opportunities for experienced Level 1 & 2 Service Desk people to join the team and embark on an exciting, rewarding and progressive career within the IT industry. We will develop your current customer care and IT skills, take you through training and required exams so that you...
Salary: CompetitivePosted: 7 days ago
Looking for a natural leader of people with knowledge of service desk management, a technical understanding of fixed line and data connectivity solutions and the drive to improve efficiency. Must have ITIL experience and Prince 2 is also preferable... *Proactive management of the service boards to ensure workflow is prioritised...
Salary: £28000 - £35000 per annum + BenefitsPosted: 18 days ago
Portsmouth, Hampshire, Havant, Fareham, Gosport,... -
XIST4 IT LIMITED
DevOps / Windows Systems Administrator, Cloud Operations, Scripting, £35-48,000, Portsmouth, Hampshire... Key Skills: - Good Windows Systems Administration experience... AWS, VMWare etc... - SQL Server. - Active Directory and TCP/IP. - DNS, DHCP and Virtualization... Nice to Have: - Relevant degree. - Knowledge and some experience of AWS (Amazon Web Services) - Linux... Your role...
Salary: £35-48,000 + Great BenefitsPosted: 10 days ago
Basingstoke, Hampshire -
DHCP and DNS Management... Systems Performance Management. SLA's for Windows System... Device Encryption Essential Skills: Technical Windows Desktop - Windows 7, Windows Vista, Windows XP... Experience of Microsoft Windows Server 2012/2008. Experience of Microsoft Exchange 2013/2010... DHCP. DNS. NAS Storage including iSCSI... Desirable Skills: MCSA MOS... Windows 8.....
Salary: Good salaryPosted: 3 days ago
As a Senior Oracle Applications DBA, it is essential you have the following technical skills: extensive commercial experience with ORACLE Applications eBusiness suite in a production support environment; Db installation, upgrade, configuration, patching, cloning; AD administration, forms server, report server; Apache; Jserv; XML Gateway; SYSADMIN; Diagnostics; Oracle BI, installation, administration,...
Salary: From £46,434 to £61,323 per annum plus excellent benefitsPosted: 3 days ago
Fareham, Hampshire -
The opportunity: We are looking for experienced QA, Test, Release & Configuration professionals to join our fast paced Operations & Technology team in General Insurance... You will be working with the Head of Quality Management to define and evolve the QA framework to be implemented across the organisation including but not limited...
Salary: CompetitivePosted: 23 days ago