Service Level Agreement (SLA) Jobs in Hampshire
Jobs 1 to 10 of 10
Contribute ideas for continual improvement of service desk function and service delivery in general... Experience with service management software (i.e. Service-Now, Remedy, etc.) ITIL experience/Certification... Experience of VMware Virtualization platforms. Strong knowledge of Microsoft based operating systems with emphasis on Windows XP, 7, 8 and 10. Demonstrable...
Salary: £18500 - £21000 per annum + Pension, life & health insurancePosted: 15 days ago
Experience of VMware Virtualization platforms * Strong knowledge of Microsoft based operating systems with emphasis on Windows XP, 7, 8 and 10 * Demonstrable experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint 2010 to O365 * Experience in working overnight shift rotations * External customer...
Salary: £18500 - £21000 per annumPosted: 15 days ago
Service Desk, Service Desk Analyst, Support, Helpdesk, Analyst, Desktop. Our Managed Service client require a Service Desk Analyst to join their growing team on a permanent basis based in Portsmouth - The Service Desk Engineer is primarily responsible for manning the UK Network Operations Centre (NOC) on a 24x7x365 basis. The...
Portsmouth, Hampshire -
Salary: £18000 - £21000 per annum + BenefitsPosted: 5 days ago
are: - Log all incidents and service requests raised to an agreed standard of detail - Follow agreed Service Desk Processes - First line fixing of faults to an agreed percentage - Perform customer facing role, focused on delivering against established SLA performance targets - To answer calls received into the Service Desk, logging all...
Southampton, Hampshire -
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annumPosted: 7 days ago
You will be liaising directly with customers to understand the nature of the issue they are experiencing, and then helping them to resolve it within agreed SLA's liaising with other internal teams and stakeholders... Strong analytical/ problem solving ability... ITIL Foundation Qualification or similar... Experience with IBM Websphere/Web...
Salary: £30000 - £40000 per annum + Benefits + TrainingPosted: 8 days ago
The Role Leading IT Consulting firm are seeking an MS Dynamics CRM Systems Administrator to take responsibility for the day support and administration of the CRM applications for their staff. Reporting to the IT Manager, this role will lead on all CRM queries ranging from minor configuration queries to user...
Salary: £25000 - £30000.00 per annum + Industry leading Benefits&TrainingPosted: 25 days ago
Manage the primary Client relationship/stakeholder engagement between IPS service delivery and CPS. Accountable for IPS Service Delivery & SLA / KPI Performance for an assigned client portfolio... IPS Service & Product development and continuous improvement... Provide coaching, development and performance management of IPS staff in line with Capita guidelines and performance criteria.....
Posted: 26 days ago
As an Oracle DBA you will be responsible for the support of Oracle and SQL database systems across a large enterprise estate... BAU queue responsibility & management ensuring SLA's are met for incident, problem and aged ticket management... Technical & Personal Specification: *Experience of Oracle DB's including 11g and ideally12c. *...
Southampton, Hampshire -
Posted: 4 days ago
Financial Systems Support / Software / Data Analytics. SQL, Data, Visio, Tableau, Data Analytics, Numeracy, Maths... The role will be positioned within the development team supporting customers using a range of data analytics software applications... Support change management program through training, creating eLearning content and being the subject matter expert... Technology / Experience:...
Salary: £25000 - £40000 per annum + 15% bonus, pension, healthcarePosted: 16 days ago
Our client a technical Services provider in Basingstoke is seeking a... to join their. NOC environment. They provide cutting edge communication networks to customers globally and are growing the team to cope with increasing demand. The role of... will be based in the... responding to operation al issues providing fault...
Basingstoke, Hampshire -
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £37500 per annum + Pension, Healthcare, etcPosted: 4 days ago
SLA Jobs in Hampshire