Jobs 1 to 15 of 15

Service Desk Analyst

Leeds, West Yorkshire -
Lorien Resourcing
You would be required to assist customers with hardware and software problems resolving or escalating incidents within Service Level Agreements. MAIN DUTIES: *Logging calls on the call logging system. *Proactive in providing feedback to the user regarding an issue until a resolution can be found. *Record the fault and resolution...
Posted: 5 days ago

2nd Line Support Analyst / Support Engineer

Leeds, West Yorkshire -
Lorien Resourcing
The candidate will be required to provide expert technical analysis and fault resolution to all Desktop related problems and requests... The candidate will have the following roles and responsibilities; *Providing second line fault resolution against SLA for Desktop related technology. *Ensure that all requests and problems logged are progressed and...
Posted: 2 days ago

Service Desk Analyst

Leeds -
Interquest - IQ ERP
Experience of Microsoft Windows 2000/2003/2008 servers. *Competent user of Windows XP and Windows 7. *Competent user of Active Directory. *Experience of working to volume and quality based targets including First time fix rates, speed of answer, calls per day, customer satisfaction, SLA/OLA Targets... Desirable Skills; *Experience of...
Salary: £16000 - £20000 per annum + Pension, Health Insurance, Life Assurance
Posted: 20 days ago

Service Desk Consultant

Yeadon, Leeds -
EMIS
Support and administration for Windows Server Environments using Active Directory. - Desktop support for Windows PC environments inc Windows XP and Windows 7. - Use our internal incident logging system to update and resolve incidents within SLA... - Experience in using Windows PC’s. - Understanding of Windows Domain environments. - Understanding of Network technologies (...
Salary: £15,000 to £17,000 dependant on level of experience
Posted: 24 days ago

2nd Line Desktop Support Analyst

Leeds, West Yorkshire -
Capita Resourcing - IT Resourcing
Desktop support specialist required by a leading client in Leeds to provide technical analysis & fault resolution to all desktop related problems and requests while assisting IT colleagues in the resolution of infrastructure and software related support issues where appropriate... Provide second line fault resolution against SLA for Desktop related technology...
Salary: £20000 - £26000 per annum + Bens
Posted: 3 days ago

Change Analyst

Leeds -
Interquest - IQ ERP
Required is an individual who possesses an IT background with a proven track record of successful implementation of change management within agreed SLA's with capability to be responsible for managing all changes, including emergency maintenance and patches relating to infrastructure and applications within the live and pre-production environments...
Salary: £competitive + benefits
Posted: 24 days ago

Business Analyst

Leeds, West Yorkshire -
Sanderson
My client a market leading insurance origination require a Business Analyst to join their growing change function based in just outside Leeds City centre. The Business Analyst will be required to work across a number of business areas, liaising with very senior stakeholders, involved in process mapping, requirement gathering, functional...
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago

Senior Voice Recording Engineer /Verint Call Recording/Avaya

Leeds -
Capita - ITIN
Responsibilities include: * Provide strategic and tactical direction in the use of call recording technologies * Act as a team leader and mentor to other call recording engineers * Provide Tier 2 and 3 resolutions of customer incidents remotely within SLA's, taking full ownership of an incident until resolution... * Escalate calls to...
Salary: £40000.00 - £49000.00 per annum + Pension
Posted: 3 days ago

Contract ITIL IT Service Delivery Manager

Leeds -
DP Connect
My client is looking to recruit a highly skilled Contract IT Service Delivery Manager to be based in their Leeds office to provide a lead point of contact regarding Service Operations and acting as an escalation point for service operations and chasing the resolution of major incidents... You will focus...
Rate: Negotiable
Posted: 12 days ago

1st Line Support - Windows - Linux - Leeds, West Yorkshire

Leeds, West Yorkshire -
Circle Recruitment
18,000 - £20,000 (Depending on experience) **** Opportunities to progress **** Windows / Server 2008/2012 / Linux / Redhat / / Debian / Suse / Ubunto / Centos / Call logging / 1st line support / Nagios Alerts / ITIL / Documentation / Cpanel / Plesk / MySQL / MSSQL / DNS... Key Skills Required: *Windows Server 2008/2012. *Linux Server - Ubuntu / Redhat / Debian / Centos / Suse / Fedorra Server. *...
Salary: £18000 - £20000 per annum
Posted: 4 days ago

Senior Network Engineer - Cisco, CCNA, CCNP, CCIE

Leeds, Yorkshire -
Capita
Employing over 62,000 people in a multitude of divisions * To provide 2nd/3rd line technical data infrastructure Network support, to meet, and endeavour to exceed, SLA requirements * Participate in Project Work, as required, to deploy, support and manage the predominantly Cisco data environment. * To support VPN, LAN and WAN...
Salary: Pension, Oncall, Overtime
Posted: 4 days ago

Senior Network Engineer -Cisco, CCNA, CCNP, CCIE

Leeds -
Capita - ITIN
Employing over 62,000 people in a multitude of divisions To provide 2nd/ 3rd line technical data infrastructure Network support, to meet, and endeavour to exceed, SLA requirements * Participate in Project Work, as required, to deploy, support and manage the predominantly Cisco data environment. * To support VPN, LAN and WAN...
Salary: £45000 - £50000 per annum + Pension, Oncall, Overtime
Posted: 6 days ago

Technical Support Analyst

Leeds, West Yorkshire -
Accenture
Apple OSX and the Google Application Suite, Windows 7 and the MS Office suite, indicated by for example MCP level accreditation... A good understanding of structured cabling or Wi-Fi connectivity e.g. Cisco routers, switches, Wireless Access Points (WAP) and managed cabling... Citrix client, cloud based Google Applications... Apple,...
Salary: Up to £21,000 per annum (doe) plus excellent benefits
Posted: 26 days ago

Technical Support Team Leader

Leeds -
Hays IT - Uk Posting account
Technical Support Team Leader - Leeds City Centre Hays IT have been appointed by a National organisation to recruit a Technical Support Team Leader based at their Leeds City Centre site. As the Technical Team Leader you will responsible for the management and leadership of an existing team as well as...
Salary: £42500.00 - £45000.00 per annum + bonus + on call
Posted: 16 days ago

Support Technician

Leeds -
Hays IT - Uk Posting account
The Support Technician will liaise with the service desk to ensure that incidents are resolved within agreed SLA's... Candidates wishing to apply must have knowledge and experience of the following essential skills; Linux, Basic knowledge of Ubuntu and / or Centos Operating Systems... The Client would also favour those candidates...
Salary: £21478 - £27901 per annum + Benefits
Posted: 9 days ago