Jobs 1 to 15 of 22

Service Desk Analyst

Leeds, West Yorkshire -
Lorien Resourcing
You would be required to assist customers with hardware and software problems resolving or escalating incidents within Service Level Agreements. MAIN DUTIES: *Logging calls on the call logging system. *Proactive in providing feedback to the user regarding an issue until a resolution can be found. *Record the fault and resolution...
Posted: 2 days ago

Service Desk Analyst

Leeds -
Interquest - IQ ERP
Experience of Microsoft Windows 2000/2003/2008 servers. *Competent user of Windows XP and Windows 7. *Competent user of Active Directory. *Experience of working to volume and quality based targets including First time fix rates, speed of answer, calls per day, customer satisfaction, SLA/OLA Targets... Desirable Skills; *Experience of...
Salary: £16000 - £20000 per annum + Pension, Health Insurance, Life Assurance
Posted: 17 days ago

Infrastructure Support Analyst, Windows 7, VMware, Server 2003

West Yorkshire -
ARC IT Recruitment Ltd
Windows 7 Workstation and Server 2003 - admin, operation, configuration and support. - Blackberry, IOS and Android - operation, installation, configuration and support. - Junos Pulse/Cisco VPclient - troubleshooting. - Microsoft SQL Server - operation, configuration and support. - Vmware - operation, configuration and support. - LAN/WAN technology - operation and support... - Knowledge of ITIL V3 Service Management Foundation.
Salary: £28000 Per Annum
Posted: Yesterday

Service Desk Consultant

Yeadon, Leeds -
EMIS
Support and administration for Windows Server Environments using Active Directory. - Desktop support for Windows PC environments inc Windows XP and Windows 7. - Use our internal incident logging system to update and resolve incidents within SLA... - Experience in using Windows PC’s. - Understanding of Windows Domain environments. - Understanding of Network technologies (...
Salary: £15,000 to £17,000 dependant on level of experience
Posted: 22 days ago

2nd Line Desktop Support Analyst

Leeds, West Yorkshire -
Capita Resourcing - IT Resourcing
Desktop support specialist required by a leading client in Leeds to provide technical analysis & fault resolution to all desktop related problems and requests while assisting IT colleagues in the resolution of infrastructure and software related support issues where appropriate... Provide second line fault resolution against SLA for Desktop related technology...
Salary: £20000 - £26000 per annum + Bens
Posted: 20 hours ago

Change Analyst

Leeds -
Interquest - IQ ERP
Required is an individual who possesses an IT background with a proven track record of successful implementation of change management within agreed SLA's with capability to be responsible for managing all changes, including emergency maintenance and patches relating to infrastructure and applications within the live and pre-production environments...
Salary: £competitive + benefits
Posted: 21 days ago

1st/2nd Line Technical Support Analyst - Windows, .Net, SQL

Wetherby -
Recruitment Revolution Limited
1st/2nd Line Technical Support Analyst - Spend Control & eProcurement Software Leader... The Company: We are a leading provider of spend control and eProcurement solutions servicing over 400 organisations across 70 countries... This will include ensuring that all contractual SLA's are met and that there is a high level of...
Salary: £20,000 - £25,000 + Overtime + Pension Scheme + Company Bonus Scheme + Healthcare
Posted: 20 days ago

Desktop Engineer - MAC Support - 2nd Line Support - Second Line- Leeds

Castleford, West Yorkshire -
Allied Worldwide
Strong experience supporting Windows XP/Windows 7 workstations in an Active Directory environment - A good knowledge of networking technologies (DNS, DHCP, TCP/IP) - Configuration of Microsoft Office, Outlook and sound knowledge of Windows security and antivirus, (Symantec EndPoint or similar) - Experience of deploying Windows/applications with software deployment utility (Altiris...
Salary: From £18,000 to £28,000 per annum
Posted: 14 days ago

2nd Line Support Analyst

Wakefield -
Interquest - IQ ERP
Experience of supporting and administrating Active Directory. *Experience of supporting and administrating MS Exchange. Desirable; *Basic Cisco Routing and Switching. *Terminal Services Support (MS, Citrix…) *Dell SonicWALL Firewall Support. *WatchGuard Firewall Support. *VMware Support. *Understanding of Internet Connectivity (ADSL/SDSL/MPLS) This role involves providing remote technical support to different...
Salary: £18000 - £22000 per annum + Benefits
Posted: 3 days ago

Business Analyst

Leeds, West Yorkshire -
Sanderson
My client a market leading insurance origination require a Business Analyst to join their growing change function based in just outside Leeds City centre. The Business Analyst will be required to work across a number of business areas, liaising with very senior stakeholders, involved in process mapping, requirement gathering, functional...
Salary: £35000 - £45000 per annum + Benefits
Posted: Yesterday

Senior Voice Recording Engineer /Verint Call Recording/Avaya

Leeds -
Capita - ITIN
Responsibilities include: * Provide strategic and tactical direction in the use of call recording technologies * Act as a team leader and mentor to other call recording engineers * Provide Tier 2 and 3 resolutions of customer incidents remotely within SLA's, taking full ownership of an incident until resolution... * Escalate calls to...
Salary: £40000.00 - £49000.00 per annum + Pension
Posted: Yesterday

Contract ITIL IT Service Delivery Manager

Leeds -
DP Connect
My client is looking to recruit a highly skilled Contract IT Service Delivery Manager to be based in their Leeds office to provide a lead point of contact regarding Service Operations and acting as an escalation point for service operations and chasing the resolution of major incidents... You will focus...
Rate: Negotiable
Posted: 9 days ago

1st Line Support - Windows - Linux - Leeds, West Yorkshire

Leeds, West Yorkshire -
Circle Recruitment
18,000 - £20,000 (Depending on experience) **** Opportunities to progress **** Windows / Server 2008/2012 / Linux / Redhat / / Debian / Suse / Ubunto / Centos / Call logging / 1st line support / Nagios Alerts / ITIL / Documentation / Cpanel / Plesk / MySQL / MSSQL / DNS... Key Skills Required: *Windows Server 2008/2012. *Linux Server - Ubuntu / Redhat / Debian / Centos / Suse / Fedorra Server. *...
Salary: £18000 - £20000 per annum
Posted: Yesterday

Senior Network Engineer -Cisco, CCNA, CCNP, CCIE

Leeds -
Capita - ITIN
Employing over 62,000 people in a multitude of divisions To provide 2nd/ 3rd line technical data infrastructure Network support, to meet, and endeavour to exceed, SLA requirements * Participate in Project Work, as required, to deploy, support and manage the predominantly Cisco data environment. * To support VPN, LAN and WAN...
Salary: £45000 - £50000 per annum + Pension, Oncall, Overtime
Posted: 4 days ago

Senior Network Engineer - Cisco, CCNA, CCNP, CCIE

Leeds, Yorkshire -
Capita
Employing over 62,000 people in a multitude of divisions * To provide 2nd/3rd line technical data infrastructure Network support, to meet, and endeavour to exceed, SLA requirements * Participate in Project Work, as required, to deploy, support and manage the predominantly Cisco data environment. * To support VPN, LAN and WAN...
Salary: Pension, Oncall, Overtime
Posted: Yesterday