Jobs 1 to 15 of 25

Service Desk Analyst

Support will be carried out in accordance with the customer’s Service Level Agreement as well as the departmental guidelines and policies in the most efficient way... The post holder is responsible for conducting the Incident Management, Request Fulfilment and Configuration Management processes to mandated policy and procedures... ITIL... ACTIVE...
Manchester, Lancashire -
Sopra Steria Recruitment
Rate: From £12 to £15 per hour
Posted: 4 days ago

Application Support Analyst

An understanding of ITIL processes and their importance in a support environment with specific consideration to Incident, Problem, Change and Release Management... *Exceptional time-management skills and the ability to effectively manage your own workload in conjunction with pre-defined SLA's... *Experience using Windows Technologies (i.e. Active Directory,...
Manchester -
Interquest - IQ Tech
Salary: £24000 - £25000 per annum
Posted: 21 days ago

Support Analyst - Manchester or Nottingham -Market Salary +Bens

Support Analyst - £23k - £28k + Excellent Benefits. Law firm. Manchester or Nottingham. An exciting new opportunity has arisen to work for an organisation who's IT team has expanded rapidly over the last 12 months, the client has an excellent track record in offering candidates a great opportunity to progress up...
Manchester -
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum
Posted: 12 days ago

IT Service Delivery Manager - Warrington - 50 - 55k + Car

A very strategically focused IT Service Delivery Manager is needed to join a well established business within their offices based just outside of Warrington. The Role: - The Service Delivery Manager will work closely with the businesses outsourced third parties whilst being in charge of all IT escalations and ensuring Service...
Warrington -
Computer Futures
Salary: competitive
Posted: 16 days ago

2nd Line Support Engineer - CCNA, Microsoft

Network Support, Network Management Systems, SLAs, Break Fix, Windows. Leading Cisco and Microsoft Gold Partner client, excellent training and progression opportunities... Identifying when to escalate calls to ensure SLA achievement... Maintaining Network Management Systems... Cisco CCENT or CCNA qualified, or the ability to demonstrate a technical capability to equivalent level.....
Northwich, Cheshire -
Verticality Ltd
Salary: £23000 - £25000 per annum, Benefits Overtime, Benefits, Training
Posted: 2 days ago

Service Process Designer

You will have experience mapping service processes to transition changes and will have participated with service design and solution implementation. Key requirements: Ideally ITIL v3 certified or demonstrable knowledge... Keywords: Service Process Designer, ITIL, SLA's, ICT, Workshops, Facilitation, service design, service plans, mapping, solution implementation, Business Process Outsourcing, Implementation,
Oldham, Lancashire -
Rate: £300 - £340 per day
Posted: 15 hours ago

Service Delivery Manager

Keywords: Service Delivery Manager, Service Design Manager, Service Management, Service improvement, Managed Service Delivery, Service Delivery etc. My client are a fast growing industry leading Software Development company based in the North West have an exciting opportunity for a Service Delivery Manager to come into the organisation... We will be...
Chorley, Lancashire -
Verticality Ltd
Salary: £45k
Posted: 5 days ago

Senior Cisco Implementation Engineer - Warrington

A Cisco (Minimum CCNA - ideally CCNP or above) technical expert is now needed to join a well established Consultancy firm within their Projects team as a Implementation Engineer... Essential Key Skills Required: ◦CCNA or above qualified ◦Experience working in IT/Networking Company/Managed Service Provider ◦Experience of network project implementation ◦...
Warrington -
Computer Futures
Salary: competitive
Posted: 22 days ago

Technical Support Manager (ITIL)

Keywords: Technical Support Manager, Service Desk Manager, Service Support Manager, ITIL etc... The role will bring together technical support and service desk teams into an integrated Service Support function, including the management of the App Support, Service Desk and Incident Management teams... - Experience of working in an ITIL environment, with...
Chorley, Lancashire -
Verticality Ltd
Salary: £45k - £50k plus benefits
Posted: Yesterday

ICT Procurement Officer

Key Responsibilities: - Supporting the implementation of Service Level Agreements (SLA) with suppliers and obtaining continuous improvement in supplier service, providing value for money and monitoring supplier performance against SLA's and agreements... Essential Skills: - Excellent IT knowledge and experience of using Microsoft Office applications. - Working knowledge of stock control methodology...
Bury -
Recital Consulting Ltd
Salary: 22000-23000 Per Annum
Posted: 20 days ago

IT Support Engineer - Windows Server, AD, ITIL

1st Line IT Support Engineer - Service Desk, Helpdesk, Windows Server, MS Office, Active Directory, AD, ITIL, SLA - Manchester - £18,000 - £22,000 + benefits... - Windows Server, Exchange... Now hiring for Software & Web Developers (including PHP, Java & JavaScript), Network & Security, CRM / ERP, Support Engineers, Digital Media and many more roles across the...
Manchester, Lancashire -
Salary: £18000 - £22000 per annum + Benefits
Posted: 19 hours ago

Service Transition & Delivery Manager

significant senior level experience of ISO 20001 / ITIL type service design, transition and delivery... demonstrable experience of driving continuous improvement a service delivery context... Service Delivery... Drive continuous improvement in service delivery, identifying and executing opportunities to improve customer service whilst maximising efficiency of delivery... Stakeholder Management... Degree level or...
Manchester -
Capita Internal Resourcing
Posted: 11 days ago

1st Line IT Support Engineer - Servicedesk, Helpdesk, SLA

Your ideal (but not essential) skillset will be: - Windows OS, MS Office. - Active Directory, AD, Group Policy. - Hardware (PC / Laptop / Printer) - Service Desk, Helpdesk, ITIL... Now hiring for Software & Web Developers (including PHP, Java & JavaScript), Network & Security, CRM / ERP, Support Engineers, Digital Media and many more roles across the UK &...
Macclesfield, Cheshire -
Salary: £18000 - £21000 per annum + Benefits
Posted: 4 days ago

Application Developer

Your responsibilities as an Application Developer will include: Working with the development team to develop investment management systems and software... Following appropriate development methodologies such as Agile. Ensuring that SLA responses and targets are met by development and support teams... It is Essential that the Application Developer has: At least...
Manchester, Lancashire -
NSK International Consultants Ltd
Salary: Up to £40,000 per annum + Benefits Package
Posted: 14 hours ago

IT Service Manager

A new role has become available for an IT Service Delivery Manager with an industry leader in the the retail sector based in Manchester... To conduct and review internal and External 3rd party Service provision and ensure team is optimised and motivated to deliver a process of continuous improvement... Technical...
Manchester -
Robert Walters UK
Salary: £40000 - £47000 per annum
Posted: 9 days ago