Jobs 1 to 15 of 24

IT Service Desk Team Leader - Urgent - Windows, ITIL, SLA

Salford, Lancashire -
Oscar Associates (UK) Ltd
A Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting, Service Delivery Service Desk Team Leader is required to join a well-established organisation based in Salford (300 UK users + global opportunities). The main responsibilities of the Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting, Service Delivery Service Desk Team Leader...
Salary: £25000 - £28000 per annum + Benefirs
Posted: 2 days ago

Helpdesk Coordinator - Urgent - Windows, ITIL, SLA, Documents

Warrington, Cheshire -
Oscar Associates (UK) Ltd
Helpdesk Coordinator - Urgent - Service Desk, Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting - Warrington / Widnes / Liverpool / St Helens / Leigh / Manchester / Altringham - £20,000 - £25,000 + Benefits. A Service Desk, Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting Helpdesk Coordinator is required to join a well-established organisation based in Warrington...
Salary: £20000 - £25000 per annum + Benefirs
Posted: 5 days ago

Service Desk Analyst X 4 - Macclesfield - Circa £20K

Macclesfield, Cheshire -
Adria Solutions Ltd
Our client based in Macclesfield is currently looking for a number of Service Desk Analysts. You will be joining a growing company that will offer excellent career progression. You will: * Deliver projects in line with specification and timescales. * Experienced and Adaptable IT skills working with Microsoft office suite and bespoke...
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago

Helpdesk Support Coordinator

Oldham -
Capita - ITIN
You will have experience in working in a customer service role where you will be on the phone and emailing to find solutions for the customer in the agreed SLA's, whilst keeping excellent satisfaction rates up... Must be PC literate with basic knowledge of Microsoft Windows and associated programs.
Salary: £16000.00 per annum
Posted: 5 days ago

Incident Manager

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Ownership for support SLA performance across the company... Escalate continued poor SLA performance to Head of Service Management... Escalate lack of progress to Head of Service Management... ITIL Foundation minimum, ITIL Practitioner or equivalent is preferable... Significant and proven working knowledge of Incident management... Computer literacy - particularly Word, Excel, Outlook,...
Salary: Competitive
Posted: 6 days ago

Data- Reporting Analyst- SQL, T-SQL

Warrington, Cheshire -
@ITS
This role is easily commutable from Liverpool, Manchester, Warrington and Chester... *T-SQL Development skills- Stored procedures and Reporting. *Extensive Database reporting Experience. *ITIL Awareness. *Crystal reports... Working for a Global IT Solution Provider you will play a pivotal role within the IT Managed services team. This is a superb...
Salary: From £30,000 to £35,000 per annum + Benefits
Posted: 5 days ago

3rd Line Support Engineer

Greater Manchester -
Venn Group - UK
ICT Support, Microsoft Server, VMware, SQL Server, Cisco... The successful applicant will support staff on systems, hardware issues and software issues either face to face or remotely working to strict SLA's, being a point of escalation on project, networking and server installation work... Essential Technical Skills: - In-depth knowledge...
Posted: 19 days ago

IT Service Manager / ITIL / Change management / Manchester 46K

Manchester, Lancashire -
Circle Recruitment
IT Service Manager with experience of ITIL and in a service management in an IT and business change environment is required by a leading company based in Manchester. Ideally you have experience of managing external customers, third party suppliers, worked on service improvement projects and managed projects in change, incident...
Salary: £40000 - £46000 per annum + Benefits
Posted: 4 days ago

Service Introduction Manager

Cumbria -
Capita - ITIN
To manage the completion of all associated service project documentation (SLA, OLA etc). To work closely with the Operations Technical and Service delivery units to ensure that implemented services are able to be delivered to target service levels and performance indicators. To champion service management and associated processes and procedures...
Salary: £50000.00 - £60000.00 per annum
Posted: 25 days ago

Service Desk Analyst

Warrington, Cheshire -
Rullion IT Plus
Job Accountabilities. * Register all user incidents/requests to ensure accurate data and business. impact is collated. * Display world class customer service and communicate on a regular basis to. ensure customer is updated and aware of incident progress. * Aim to fix customer issues at first point of contact to increase customer...
Rate: £15.00 per hour
Posted: 3 days ago

IT Service Manager - £45K - ITIL - Manchester.

Manchester, Lancashire -
Adria Solutions Ltd
The IT Service Manager is a senior position within the Service & Change Management Team who will operationally manage the provision of IT services to the Group. This will include BAU services and Service Management support, expertise and oversight into projects... * Providing performance statistics and reporting to customers... * Ensuring that agreed...
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago

Application Support Analyst

Manchester, Lancashire -
LA International
You will also be responsible for conducting responding to incidents within the Service Level Agreement (SLA) using the service management tool provided... *PowerShell Experience, SQL, T-SQL, SCOM, Messaging XML... *Excellent knowledge of desktop environment and Windows 7. *Previous knowledge of operating SCOM or similar monitoring solutions... *Experience of working...
Salary: £27000 - £34000 per annum + Application Support Analyst
Posted: 3 days ago

Systems Support Analyst

Greater Manchester -
Hays IT - Uk Posting account
Provide assistance to end users on all applications within the Microsoft Office Suite, Windows XP, Windows Vista, Windows 7, Windows Mobile and any other client application used by the client... To update and maintain the trusts Cisco VOIP system. (system updates, install & setup new handsets etc) Report any data security...
Salary: £18000.00 - £19500.00 per annum
Posted: 16 days ago

Service Transition & Operational Acceptance Manager

Cumbria -
Capita - ITIN
Good knowledge of service readiness, operational acceptance, service introduction and release management *Strong knowledge of ITIL framework and ideally ISO 20000 as well *Proven, demonstrate-able project management skills... *Experience of working at a senior Operations management level... *Highly numerate and analytical with excellent attention to detail... *Willing to undergo...
Salary: £55000.00 - £60000.00 per annum
Posted: 26 days ago

ICT Technical Officer

Warrington, Cheshire -
Your Housing Group
The ideal applicant will have the following experience:- Experience in 3rd line ICT support & implementation experience including MS Server 2003R2/2008R2/2012R2, MS Windows XP/7/8, AD, Group policies, DNS, DHCP, network infrastructure, VMware, switches etc. Strong experience in supporting a Citrix environment including XenApp, Citrix Access Gateway and...
Salary: From £30,434 to £32,751 per annum
Posted: 16 days ago